INTERNET AND SOCIAL MEDIA

Educatio Services INTERNET AND SOCIAL MEDIA Additioal Guidelies for Schools August 2014

Cotets Itroductio 1 Purpose of this Guide 1 Referece Documets 1 Defiitios 2 Approved Olie Iteret Services 3 Social Media Guidace 9 Other Iteret Services (checks to udertake ad poits to cosider) 12 Procedure for Blockig ad Ublockig Websites 14 Frequetly Asked Questios ad Aswers 15 i

Itroductio There is a requiremet to icrease staff access to the growig educatioal cotet o the Iteret to help meet the aims of Curriculum for Excellece but at the same time eedig to fid balace with regards to all other critical criteria for use: THE MAIN ELEMENTS ARE: Educatioal requiremet Data protectio laws ad guidace Child protectio laws ad guidelies ad geeral Duty of Care Official Codes of Coduct (Glasgow City Coucil ad Teachig Istitute) Note: Iteret user policies regardig the mai elemets above will be reviewed from time to time. This documet will be updated o a ogoig basis as required so it is importat that staff check o a regular basis they are workig from the latest revisio. PURPOSE OF THIS GUIDE This guide is a extesio of existig Coucil policies ad must be read i cojuctio with all other policies (i particular Glasgow City Couci s Social Media Guidace - www.goglasgow.org.uk/cotet/usergeerated/file/ict%20policies/socialmediaguide10jue2011.pdf ad Glasgow City Couci s Employee Code of Coduct - coect.glasgow.gov.uk/workigforus/coditiosofservice/idex.htm). This guide provides more specific guidace to staff o the use of certai web services withi school, what certai websites ca be used for ad what they must ot be used for. Oe of the mai problems regardig Iteret services is what ca ad caot be used, so a list of approved services that have bee checked agaist the mai elemets has bee provided. REFERENCE DOCUMENTS This guide should be read i cojuctio with the documets listed below all of which ca be foud o Glasgow Olie ad Coect: Social Media - Guidace o the expected stadards of coduct www.goglasgow.org.uk/cotet/usergeerated/file/ict%20policies/socialmediaguide10jue2011.pdf Iformatio Security Policy coect.glasgow.gov.uk/yourcoucil/iformatiosecurity Iformatio Security Guidelies coect.glasgow.gov.uk/yourcoucil/iformatiosecurity/policyguidelies Maagemet Circular No. 87: School Websites www.goglasgow.org.uk/lik/maagemetcircular Policy ad Guidelies o the acceptable use of ICT facilities (Staff AUP) coect.glasgow.gov.uk/yourcoucil/iformatiosecurity/policyguidelies coect.glasgow.gov.uk/nr/rdolyres/5ccf1a5a-29c5-4ad4-9f30-2ad779fdf84e/0/acceptableuseofictfacilities_v5140114.pdf Bullyig ad Harassmet Policy coect.glasgow.gov.uk/workigforus/bullyigharassmet/policyadrelateddocumets 1

Code of disciplie, discipliary ad appeals procedure coect.glasgow.gov.uk/nr/rdolyres/778d600e-2816-475f-8564-792d76368e07/0/cofs_disciplieappealsprocedureversio40.pdf Maagemet Circular No. 53: Data Protectio www.goglasgow.org.uk/lik/maagemetcircular Maagemet Circular No. 57: Child Welfare ad Safety www.goglasgow.org.uk/lik/maagemetcircular GTC Scotlad s Code of Professioalism ad Coduct CoPAC www.gtcs.org.uk/stadards/copac.aspx INTERNET FILTERING GROUPS Ivestmet has bee udertake i a ew Iteret filterig system which is much more flexible with regards to providig staff ad pupil s access to Iteret resources ad websites. The ew Iteret filterig policies will be split i to the followig groups to help esure access to Iteret cotet ca be specific to age requiremet: Staff Pre-12 pupil S1 to S4 pupil S5 ad S6 pupil (geerally regarded as 16 ad over) The S5/S6 pupil filter will have icreased privileges compared to the lower age groups. Should ay pupil abuse this privilege by ot followig acceptable ad appropriate use, schools ca request they be moved dow to the S1 to S4 filter by cotactig the service desk. DEFINITIONS For the purposes of this documet the term busiess use refers to busiess use ad teachig ad learig purposes. 2

1. Approved Olie Iteret Services The followig services have bee through our vettig process ad are the officially approved services for use i Glasgow schools ad urseries. Staff must adhere to this list where applicable ad esure these guidelies are followed at all times. SCHOOL WEBSITES Approved Service/Solutio Gateway Egage - School Web Hostig Service Additioal Guidace Maagemet Circular No. 87: School Websites www.goglasgow.org.uk/lik/maagemetcircular All school websites must be hosted via Gateway No private domais ca be used coect.glasgow.gov.uk/nr/rdolyres/291afd40-479e-4906-8b0a-8f42debc3bf1/0/domaisfial.doc If your school has created a exteral school website the Headteacher is resposible to esure this is closed ad migrated to Gateway STAFF WEBSITES Approved Service/Solutio Gateway Egage - Staff Web Hostig Service (this is a ew pilot service for staff) Additioal Guidace Additioal referece: Social Media Guidelies: www.goglasgow.org.uk/cotet/usergeerated/file/ict%20policies/socialmediaguide10jue2011.pdf Server space will be made available for staff who wish to create a website for learig ad teachig purposes. Cotact Gateway at: ceg@ceg.org.uk Staff must seek Headteacher approval before requestig a staff member website The website must have o services, features or liks added that could be used to privately egage with ayoe (two-way commuicatios must be udertake via a applicable approved service) A Glasgow City Coucil disclaimer must be placed upo ay such website. A example will be provided to schools There must be o private advertisig or liks to private advertisig or commercial products There must be o commercial gai geerated from such a website i ay form for ay Glasgow City Coucil staff or third parties Must ot be used to host videos but ca lik to approved ad appropriate videos hosted withi a approved hostig service (see Video Hostig). This is to help preserve server space to provide more websites for staff o the server School pictures ad pictures of pupils ca be hosted o or liked to such a website but o pupil ames ca be published without writte paretal permissio of all withi such pictures. Liks to approved Blog or Wiki services ca be used followig the appropriate Blog ad Wiki guidelies Ay deviatio of ay poit above must have writte Directorate approval 3

INTERNET CHAT Staff ad Pupil Services Approved Service/Solutio Glow Chat/Lyc Additioal Guidace Glow Chat is the approved service. However there may be occasios where staff, class or school projects would like to joi a chat beig hosted by a exteral orgaisatio. I such scearios Headteacher approval must be gaied ad where possible such a chat service will be made available/temporarily available. WEBCAM VIDEO INTERACTION SERVICE Staff ad Pupil Services Approved Service/Solutio Glow Meet/Lyc Additioal Guidace Glow Meet is the approved service however there may be occasios where staff, class or school projects would like to joi a web coferece beig hosted by a exteral orgaisatio. I such scearios Headteacher approval must be gaied ad where possible such a video service will be made available/temporarily available. BLOGS AND WIKIS Staff Services Approved Service/Solutio All suitable olie websites Additioal Guidace Additioal referece: Social Media Guidelies www.goglasgow.org.uk/cotet/usergeerated/file/ict%20policies/socialmediaguide10jue2011.pdf All suitable bloggig platforms ca be ublocked for staff for busiess purposes Pupil Services Approved Service/Solutio Glow Blogs, Glasgow City Coucil Wikis Additioal Guidace Pupils must use approved services. However there may be occasios where class or school projects would like to joi a blog/wiki beig hosted by a exteral orgaisatio. I such scearios headteacher approval must be gaied ad where possible such a blog will be made temporarily available withi the applicable pupil filterig policies group. 4

Tip: If your school would like to share a closed/secure Glow Blog, Chat or Video Meet with ay exteral orgaisatio or iteratioal school the best way to do this is for your school to create a guest accout ad provide permissios for that Guest accout to joi the applicable Glow group oly. Such guest accout should be created ad date stamped by your schools Glow Accouts ad Services Maager (Glow ASM). This meas place a date i the accout whe the accout will de-activated automatically for security purposes. Your school Glow Maagemet team of ASMs ad SCAs (Site Cotet Admiistrators) have the admiistrative permissios to set this up. VIDEO STREAMING Staff Service Approved Service/Solutio All video ad TV streamig websites Additioal Guidace All suitable olie video streamig services ca be ublocked for staff for busiess use Services such as TV DoD (dowload o demad) or others which require a cliet applicatio to be deployed to PCs will ot be approved. This is costly ad ot required. There are may free olie educatioal services available Staff Service Approved Service/Solutio Suitable video ad TV streamig websites Additioal Guidace Suitable olie video streamig services will be available for pupil use (ad may vary betwee age groups) such as the BBC. Exceptios iclude services such as ope YouTube, Vimeo etc. that will remai blocked at this time. YouTube Educatio will be made available for pupils (see additioal guidace i the Social Media Sectio). VIDEO HOSTING Staff Service Oly Approved Service/Solutio Glow 365, TeacherTube Additioal Guidace Hostig saved olie for geeral audiece viewig purposes Approved hostig services will be opeed for staff busiess use Paretal/Carer permissio must be gaied before hostig videos of pupils olie. Cautio should always be take with regards to what iformatio is recorded withi ay video TeacherTube will be available for all pupils i Glasgow so staff ca host videos i TeacherTube ad pupils will have access i class to stream such videos Glow ca be used but staff should cosider hostig videos i TeacherTube to save Glow storage space 5

VIDEO STORAGE/ARCHIVING Staff Service Oly Approved Service/Solutio Glow Portal Additioal Guidace Storage/Archivig beig stored i a private folder withi Glow. Not for geeral viewig Glow storage space will be made available to assist with this fuctio It is advised that oly a small umber of staff have access to such a archivig folder to help esure privacy ad protectio of data. Not all video may have the appropriate paretal authorisatios i place for publishig therefore storage ad access to this folder must be protected/restricted PICTURE HOSTING Staff Service Oly Approved Service/Solutio School Websites, Glow Portal, Glasgow City Coucil Blogs, Glow Blogs, Glow Wiki, Establishmet Facebook ad Twitter accouts Additioal Guidace Hostig saved olie for geeral audiece viewig purposes A ew picture presetatio applicatio has bee added to school website services by Gateway PICTURE STORAGE/ARCHIVING Staff Service Oly Approved Service/Solutio Glow 365 Additioal Guidace Storage/Archivig beig stored i a private folder withi Glow. Not for geeral viewig Glow storage space will be made available to assist with this fuctio It is advised that oly a small umber of staff have access to such a archivig folder to help esure privacy ad protectio of data. Not all video may have the appropriate paretal authorisatios i place for publishig therefore storage ad access to this folder must be protected/restricted Note: Glasgow City Coucil cosider videos ad pictures of pupils to be persoal ad sesitive data. Cautio should be take to esure videos do ot idetify pupils, their locatio or are hosted olie without writte paretal/guardia permissio. A sample draft parets paretal permissios letter is beig drafted at the momet by the Press Office ad will iclude all media, websites ad social media permissios ad will be set to schools so they ca use as a template ad issued aually to parets ad carers. 6

Tip: Exteral approved ecrypted hard drives are ow available i Pecos for purchasig (ACCESS catalogue). These are excellet for high volume offlie storage of sesitive material. The drives are available i 1TB ad 2TB sizes. Tip: The ew Glow 365 service offers each establishmet 100GB of olie storage space (excludig Early Years who are curretly grouped i to 5 Areas so each area shares 100GB. This is curretly beig reviewed with Educatio Scotlad). Schools should pla how much storage they wish to use for learig ad teachig purposes ad how much for storage/archivig. Glow 365 also offers each user 1TB of persoal storage space. Iformatio belogig to Glasgow City Coucil should ot be stored i persoal storage areas where o other approved staff ca access/maage it. Appropriate permissios should be grated to esure Glasgow City Coucil data is maaged correctly. E-PORTFOLIO Staff ad Pupil Services Approved Service/Solutio Glow e-portfolio, Gateway Merit Additioal Guidace Whe cosiderig which service to use the followig poits may prove beeficial: Scottish Govermet has stated they wish to improve Glow services by itroducig a beyod 18 approach which would provide services that would migrate a pupils e-portfolio to their chose further or higher educatioal establishmet. Colleges are curretly beig added as establishmets withi Glow Scottish Govermet is curretly re-ivestigatig paretal access to the ew Glow system ad what pupil services they may have access to. It is evisaged that parets/ carers would be able to view ad follow pupil e-portfolios withi Glow upo their request Scottish Govermet is curretly developig learig pages for pupils withi Glow. It is evisaged that such learig pages would provide pupils with a method to directly embed their resources to their e-portfolio or may eve replace the curret e-portfolio completely WEBMAIL/EMAIL Staff ad Pupil Services Approved Service/Solutio Outlook Web Access (school webmail service), School Email accouts Additioal Guidace The Webmail service is a log i ad use service oly from private devices. This is authorised as your private device does ot store ay icomig or set emails o your device which may cotai sesitive iformatio. All data resides o the school s webmail servers Push email is ot permitted as such a service saves emails ad sesitive data to your private device. Should your device be lost or stole such data is the at risk All email (icludig web mail services) must be traceable ad auditable accordig to Glasgow City Coucil policies. As such oly school email accouts ca be used for electroic email commuicatios 7

OFFICIAL RESOURCE HOSTING - VIDEO/PICTURES/DATA FILES Staff Service Oly Approved Service/Solutio Glasgow Olie, Coect, Glasgow.gov Website Additioal Guidace Should ay staff member wish to share resources they have created across all establishmets ad/or Coucil Services o a officially approved basis the please cosult with your Headteacher to submit resources to headquarters/quality Improvemet Officer for cosideratio. Scottish Govermet has stated they wish to improve Glow services by itroducig a beyod 18 approach which would provide services that would migrate a pupils e-portfolio to their chose further or higher educatioal establishmet. Colleges are curretly beig added as establishmets withi Glow Scottish Govermet is curretly re-ivestigatig paretal access to the ew Glow system ad what pupil services they may have access to. It is evisaged that parets/ carers would be able to view ad follow pupil e-portfolios withi Glow upo their request Scottish Govermet is curretly developig learig pages for pupils withi Glow. It is evisaged that such learig pages would provide pupils with a method to directly embed their resources to their e-portfolio or may eve replace the curret e-portfolio completely VLE (VIRTUAL LEARNING ENVIRONMENT) Staff ad Pupil Services Approved Service/Solutio Awaitig Scottish Govermet aoucemet, Glow 365 Additioal Guidace The ew Glow system will ot iitially provide a approved VLE system as it curretly does. Scottish Govermet is ivestigatig a ew VLE platform. As a VLE cotais persoal data such a service must be secure. Further iformatio will be provided whe available. Schools are advised to still use Glow 365 as their mai olie learig platform. Secure groups ca be used for olie homework distributio ad collaboratio. Tip: Class groups ca be created ad resources ad documets ca be easily shared ad followed by pupils. Effectively these social media type features offer a basic form of VLE that is easy to use ad set up. Pupil ca the use this Glow group to collaborate o homework. Multiple users ca access ad work o the same documet at the same time providig a excellet method for teachers to demostrate problems step by step i a live eviromet. 8

2. Social Media Guidace FACEBOOK AND TWITTER Staff Filter - services available (Facebook Chat will be u-available) Pupil S5/S6 Filter - services uavailable Pupil S1/S4 Filter - services uavailable Pupil Pre-12 Filter - services uavailable STAFF USER ACCOUNTS Additioal Guidace Staff ca create accouts for busiess purposes ad use such a accout to locate existig appropriate teachig material Password maagemet of such accouts is critical. Additioal password maagemet guidace ca be foud here: coect.glasgow.gov.uk/nr/rdolyres/3e6c748d-d242-4da5-a426-a34e076284d2/0/passwordmaagemet.pdf Staff should ot use such a accout for VLE or homework purposes. A approved service or school website should be used. Not all pupils have social etworkig accouts ad should ot be disadvataged for ot havig oe or pressured i to creatig oe. School Facebook ad Twitter accouts ca however be used to commuicate to those pupils who do use social media to remid them about homework deadlies ad tasks ad as a additioal form of commuicatio It is advisable ot to Fried/Follow/Lik your persoal ad busiess accouts as persoal iformatio will show o your busiess accout. Whe employees have just oe accout they must be midful of the Glasgow City Coucil social media policy ad adhere to this as all times Staff must be very cautious of who they Fried/Follow/Lik o their busiess accout as you do ot always kow what will show up o your busiess accout from others Staff will ot Fried/Follow/Lik with ay pupils o ay staff user accout (uless this is the official school Facebook/Twitter accout ad ormally beig maaged by two or three seior maagers at the school) Staff should be aware there are other appropriate o live eviromet social media platforms available for teachig pupils awareess of social media. Resources ad iformatio ca be foud o the iteret safety sectio of Glasgow Olie www.goglasgow.org.uk/pages/show/367 Tip: The followig Help guides have bee created to assist staff with creatig ad cofigurig busiess accouts o Facebook ad Twitter. Pilot schools ca fid these files withi the staff folder Iteret ad Social Media Guides. These websites ofte chage privacy policies so it is the resposibility of each staff member to ivestigate ad uderstad the impacts of such chages whe they occur ad make ay applicable accout settigs required to protect privacy should they choose to create such a accout. Tip: To assist staff with some good practice of usig Facebook i educatio the followig Facebook group should be viewed: www.facebook.com/educatio 9

OFFICIAL SCHOOL ACCOUNTS Additioal Guidace A official Facebook or Twitter accout ca be created ad used as a additioal way to commuicate effectively with parets, pupils, stakeholders ad to share good practice. The school accout is the resposibility of the Headteacher or Seior Maager. Does ot replace the school website or iformatio that should appear o the school website Must be moderated. A miimum of three members of staff must have access to the accout at all times to cover for absece ad moderatio. Oe must be the Headteacher ad oe must be aother SMT member Other Facebook or Twitter users must ot be able to leave u-moderated public commets o the accout cotact the service desk for advice o how to set-up your accout correctly ad with the appropriate settigs. Admiistrators of the school accout have the ability to block usuitable followers ad stop them leavig future commets Admiistrators of school Facebook ad/or Twitter accouts should be cautious ad use commo sese of who they Fried/Follow to esure uwated posts are ot automatically displayed o the school page. Parets/Carers should be ecouraged to Follow the school accout from their persoal accouts so that they automatically receive importat school otificatios ad iformatio. Admiistrators should as a matter of course follow Glasgow City Coucil Twitter (@GlasgowCC) ad key coucil officers ad elected members (e.g. Mauree McKea, Coucillor Stephe Curra, Executive Member for Educatio ad Youg People, Educatio Scotlad, Glasgow Paret Coucil Forum etc.) so that they will automatically receive key messages set out by the coucil i.e. school closures, key policy decisios etc. Schools should also look to follow key educatio stakeholders ad people ad compaies i their local commuity that will beefit ad ehace the school commuicatios with parets/carers ad followers. This will be differet for each learig commuity ad who you follow is the key to the successful use of social media. The umber of followers will evolve over time ad ehace this commuicatio tool for schools A umber or primary, secodary ad departmets withi Educatio Services already use Facebook ad Twitter very effectively ad to have a look at some good practice look at: All Saits Laguages - @allsaitsligo Joh Paul Academy - @johpaulacademy Dalmarock Primary - @DalmarockPS PUPIL PICTURES/VIDEOS ON SOCIAL MEDIA WEBSITES The same rules apply to Facebook ad Twitter as with ay other Iteret site regardig the hostig of pupil pictures or videos. A ew paretal/carer permissio letter should reflect this whe set out at term time or aually. New sample paretal/carer permissio letters that will reflect ew social media guidace are beig drafted by the Glasgow City Coucil Media Office ad will be set to schools to use ad adapted as appropriate to your school commuity. 10

MOBILE/PRIVATE DEVICE USAGE ON SOCIAL MEDIA WEBSITES As services such as Facebook ad Twitter are exteral services ad ot part of Glasgow City Coucil s core ICT systems it is recogised that staff may wish to use private devices to update such accouts whilst out of school. For security purposes i case such device is lost or stole the followig precautios must be take o such devices: The device must be password protected to prevet u-authorised access Iteret security settigs: You should ot tick ay boxes that will leave you logged i to ay user accout Iteret security settigs: You should ot add userames ad/or passwords to the devices memory settigs YOUTUBE Staff Filter - full services available Pupil S5/S6 Filter - services uavailable Pupil S1/S4 Filter - services uavailable Pupil Pre-12 Filter - services uavailable VIMEO, TEACHERTUBE AND OTHER SOCIAL MEDIA VIDEO HOSTING/STREAMING WEBSITES Staff Filter - all appropriate sites available for staff Pupil S5/S6 Filter - services uavailable Pupil S1/S4 Filter - services uavailable Pupil Pre-12 Filter - services uavailable Additioal Guidace Hostig of videos to be doe withi approved services oly amely: Glow, TeacherTube (both available to pupils to view videos) All appropriate websites will be made available for staff viewig INTERNET RADIO STREAMING Staff Filter - services uavailable Pupil S5/S6 Filter - services uavailable Pupil S1/S4 Filter - services uavailable Pupil Pre-12 Filter - services uavailable Additioal Guidace Streamig radio services across the schools etwork will ot be made available. This ca reduce school badwidth availability ad it is believed ay such learig ad teachig requiremet ca be met usig other available Iteret services. 11

3. Other Iteret Services (checks to udertake ad poits to cosider) Where staff would like to use other services o the Iteret that are ot covered by a approved service, such as but ot limited to, a olie subscriptio to a educatioal website, they must udertake ad cosider the followig poits. Commo sese ad professioal judgemet must prevail ad where ay member of staff is usure they must seek advice from their Head of Establishmet before proceedig. POINTS TO CONSIDER WHEN REVIEWING OTHER SERVICES Child Protectio ad Welfare No uapproved service ca be used where uploaded iformatio could be used to trace a pupil to a locatio. For example such iformatio could be as simple as a pupil ad school ame Service would cotai persoal data of staff ad/or pupils No uapproved service ca be used where persoal data will be stored olie without first receivig writte Directorate approval. You should approach your head of establishmet to discuss ad submit a request via their lie maager supplyig as much iformatio about the service as possible. Cetral resources to ivestigate such requests are extremely limited ad will take time. Schools must pre-ivestigate all security poits below supplyig the appropriate iformatio Service would cotai pupil course work: (o persoal data ivolved) Staff are resposible to: evaluate the impact if such course work is lost uderstad the service compaies backup ad restore procedures ad capabilities udertake a risk aalysis of the above ad seek Heads approval before subscribig Note: Hostig of ay course work or persoal data outside of the EU is ot permissible. You are resposible to ivestigate the hostig locatio with the applicable supplier. Tip: Where possible pupil ames should ot be used ad could be replaced usig the pupils SQA or Seemis umber for idetificatio purposes. 12

POINTS TO CONSIDER WHEN REVIEWING OTHER SERVICES Geeral Security ad Sigle Sig O Staff should cosider: Are additioal userames ad passwords required for users? What are the password policies? Is the legth ad complexity suitable for the age group of users? How ofte must the password be chaged? Is ay form of olie ecryptio used for the service such as SSL? Discuss with the supplier Tip: Ay service requirig password maagemet is a additioal burde o users to remember fast growig lists of userames ad passwords. This ca cause additioal disruptio to learig resolvig forgotte passwords i the classroom. Where possible use ope, free Iteret sites that do ot require user accouts or olie data storage. Educatioal Value Must meet the schools basic educatioal requiremets but be careful of over subscribig to services that will ot be used Cost Free, appropriate, secure services that meet basic requiremet should always be chose over subscriptio based services for cost savigs/best value. Where applicable, ecoomies of scale should be ivestigated ad discussed with suppliers. There may be multiple schools i Glasgow that use the same service do you qualify for a additioal discout? Tip: Such discussio ca be raised at Faculty Head busiess meetigs alog with the applicable Quality Improvemet Officer Cosistecy Staff ad Pupils should be able to move schools ad ot be at a disadvatage of havig to lear ew systems/software for core delivery. If Glasgow has supplied stadard build software o school desktop devices this software should be used for core delivery. Other olie services ca be used as supplemetary delivery Collaboratio The Iteret provides a large choice of services but if may other establishmets are usig a specific service you should cosider usig the same service to icrease collaboratio with other establishmets 13

4. Procedure for Blockig ad Ublockig Websites BLOCKING A WEBSITE Your establishmet cotacts the ACCESS Service Desk directly ad logs a service call for the Block. This is a two hour service level. You must provide the website URL address ad the reaso why the website should be blocked. DISAGREEMENTS Where oe school has requested a website be blocked ad aother school request it be ublocked, ACCESS will cotact Educatio Services headquarters for a decisio. UNBLOCKING A WEBSITE Each staff member requestig a website be ublocked must complete the Schools Iteret Ublock Request Form i full. The request form ca be foud here: www.goglasgow.org.uk/cotet/usergeerated/file/gonews/iteret%20ublock%20form%20-%20schools(1).doc Staff must cosider the differet filters ow available ad oly request (where applicable) pupil access for the applicable age group Your Headteacher or ICT Co-ordiator will review your request. They will check that the website is ot already available (sometimes a issue ca be user accout related) ad if appropriate they will submit this request to HQ for cosideratio For expediecy - oly fully completed request forms approved ad submitted by the Headteacher or ICT Co-ordiator will be cosidered Do ot cotact the ACCESS Service Desk directly for ublock requests 14

5. Frequetly Asked Questios ad Aswers Ca I coect directly to the Iteret usig a 3G, 4G or private wireless device while usig a busiess issued/school purchased device? Oly if you are usig a maaged service laptop coectig via the secure VPN service (virtual private etwork). This service is available o all etwork coected maaged laptops. Glasgow City Coucil policy states that all busiess/teachig Iteret traffic must route through the appropriate Coucil Iteret filter. For u-ecrypted mobile type device such as Tablets ad Netbooks a establishmet ca ivest i the Mobile WiFi service which supplies approved Glasgow City Coucil filtered Iteret access (available shortly). Exteral WiFi services such as coffee shops or your home Iteret coectio ca ot be used as they are ot coectig via Glasgow City Coucil Filtered Iteret. If your establishmet does ot have mobile WiFi ad you require dowloadig apps - cotact your local schools ad co-ordiate the temporary use of their mobile WiFi service Ca staff use U-ecrypted busiess issued/school purchased devices such as Tablets or Digital Cameras to video or picture pupils for course work ad course evaluatio purposes? Yes, but staff are resposible to dowload ad secure such data to a approved ecrypted device, appropriate school etwork storage area or approved olie storage area ad delete such data from the device. This must be doe as soo as possible ad o later tha close of busiess o the same day so that such data is ot stored o the device over ight Ca I use my persoal device for busiess/teachig purposes (BYOD)? Curret Glasgow City Coucil policy states that persoal devices ca ot be used for busiess/teachig purposes. The oly curret exceptios to this rule are the approved use of persoal devices to coect to: School Webmail service Approved Iteret eabled Seemis modules Glow 365 Social Media sites such as Facebook ad Twitter (whilst out of school premises) Ca pupils use their persoal device i class (BYOD)? Educatio Services ca evaluate ad where appropriate supply certai mobile devices to assist pupils with i class learig. The ASL Techology Service should be cotacted to discuss pupil requiremets ad what ca be provided ad the appropriate AUP (acceptable use policy) siged ad agreed by the pupil/paret/carer. Oly i certai istaces ca pupils use their ow persoal device ad permissio must be grated i writig by Directorate If we have ru out of etwork storage space for pictures ad videos ca we save them to a offlie exteral device? Yes, but a approved exteral ecrypted device must be used. All approved devices are available via Pecos. Do ot purchase o-approved ecrypted devices from exteral suppliers 15

www.glasgow.gov.uk Educatio Services Glasgow City Coucil City Chambers 40 Joh Street Merchat City GLASGOW G1 1JL Desiged ad produced by Corporate Graphics, Public Relatios ad Marketig, Glasgow City Coucil. 140808/621SC