Dr Stephanie Pougnet Visiting Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Human Resources Management (HRM) in e Hotel and F&B sectors Talent Attraction and Selection in e Hospitality Industry Socialisation at Work and Staff Retention in e Tourism Economy Education-Learning and Work Relationship Portfolio Approach and Employability Areas of Teaching Expertise Human Capital and Financial Value Creation in e Hotel and F&B sectors Organisational Behaviour (OB) in e Hospitality Industry International HRM in e Hospitality and Service Industries Project & Team Management Introduction to Social Sciences Research Personal Introduction After having taught in French universities and business schools, where she had conducted pedagogical missions such as e introduction of e Accreditation for Prior Experience, e redesigning of a master programme, as well as e implementation of a portfolio approach, Dr. Stephanie Pougnet now teaches management at HKPU SHTM as a Visiting Scholar from Ecole hoteliere de Lausanne (EHL), Switzerland. Her teaching interests are HRM, OB and project and team development, wi a specific focus on value creation and human capital performance. She employs a learning by teaching approach based upon experiential training. PhD in Management Sciences and a member of e AGRH (International Association of French Speaking Human Resources Management scholars and practitioners), Stephanie led research on e education-work relationship, e management of employability, and e staff recruitment and retention practices for more an 12 years. For her esis, she conducted hundreds of interviews wi main players in e field of education and employment in France, studied 8 company cases from e service sector and e energy industry, and piloted 4 social experiments in enterprises as a result of a questionnaire survey. In line wi is research, she co-wrote a book published by Dunod French Editor, devoted to e French apprenticeship system. In her book, employers can find recipes to attract, develop, engage and retain talent in eir businesses. She also contributed to a book aimed at exploring ways in which leaders of tomorrow shall be educated and trained. Her current research foci are selection practices in e hospitality industry, work-life balance in e restaurant sector, and Millennials employability in e service economy. She strongly believes at management sciences are sciences of and for action, and advocates bridging practitioners and researchers interests, as well as building interdisciplinary connections. As a consultant, Stephanie has worked for industrial companies, for enterprises in e massmarket retailing sector, also in banking and insurance, as well as for start-ups, by coaching entrepreneurs in developing eir projects. Her experiences in various positions, including manager in e restaurant industry, also nourished her taste for entrepreneurship, project
management, and customer service. Thus, she co-founded a company selling sport goods online, and spreading e sportmania all over in Switzerland and abroad. Qualifications [Academic Qualifications] Ph.D. (2010) IAE Institute of Enterprise Administration / Grenoble University, France M.A. (1998) Lyon Business School / Lyon University, France MSc. (1997) Saint Etienne Business School, France (Graduated wi highest distinction) [Professional Qualifications] Member of e European Council on Hotel, Restaurant, and Institutional Education Member of e AGRH International Association of French speaking Human Resources Management scholars and practitioners Member of e UMR-CNRS-CERAG Grenoble University National Scientific Research Unit on Management Applied Sciences Member of Education and Research Unit on Nutrition and Social Sciences Tours University Qualification des Lehrspersonals / Certificate of Teaching Skills from University of Applied Sciences Western Switzerland (2011), and from Chamber of Commcerce and Industry Paris France (2006). Publications [Journal Articles] Pougnet-Rozan, S. (2006). Entre mirage conceptuel et réalités managériales : quand les exigences de performance économique conduisent les entreprises à des pratiques de responsabilité sociale (Between conceptual mirage and managerial realities: when economic performance requirements lead companies to practice corporate social responsibility). Responsible Organization Review / Revue de l Organisation Responsable), 1, 65-81. http://www.cairn.info/resume.php?id_article=ror_001_0065 Pougnet-Rozan, S. (2005). Du mirage des concepts aux réalités du management, comment se concilient performance économique et responsabilité sociétale (How to reconcile economic performance and social responsibility: management concepts and realities). Revue de Gestion des Ressources Humaines, 57. Pougnet-Rozan, S. (2005). L alternance, moteur de la performance de la GRH des entreprises: les cas d apprentis de NEGOSUP Paris et de l IFIR Lyon (The alternating school-work system as an HRM performance driver for companies: e case of apprentices from NEGOSUP Business School in Paris and from Lyon IFIR Training Institute). Revue Management Information Finance, 3. Rozan, S. (1999). Les pratiques de stage étudiant : une clé de compréhension des logiques de GRH des entreprises (Internship management: a key to understand companies human resources management logics). Cahiers Lyonnais de Recherche en Gestion, 20.
[Conference Papers] Pougnet, S. & Siroux, B. (2013). L impossible conciliation travail-famille dans la restauration en France? Du mye à la réalité (The impossibility of a work-life balance in e French restaurant industry? From my to reality), 5ème Congrès de l Association Française de Sociologie (5 Conference of e Sociology French Association), Nantes, France, September 2-5. Accepted, Conference Proceedings. Pougnet, S. & Fernandez, S. (2013). Personnel recruitment and selection: bridging science and practice, 4 I-CHLAR Conference, Lausanne, Switzerland, July 4-6. Conference Proceedings. Pougnet, S. (2012). To what extent does a star retain talent?, Euro-CHRIE 2012 Conference, Lausanne, Switzerland, October 25-27. Pougnet, S. (2011). Management de l apprentissage du management et relation formation-emploi (Management of management learning and education-trainingemployment relationship), 22ème Congrès de l Association francophone de Gestion des Ressources Humaines - AGRH (22 nd Conference of e International Association of French speaking Human Resources Management scholars and practitioners), Euromed Business School, Marrakesh, Morocco, September 26-28. Conference Proceedings. http://www.reims-ms.fr/agrh/docs/actes-agrh/pdf-des-actes/2011pougnet.pdf Pougnet, S. & Laizé, C. (2010). Relation formation-emploi : quel partage innovant des responsabilités? (Education-training-employment relationship: how to innovate in e sharing of responsibilities?), VIIème Congrès de l Association pour le Développement de l'enseignement et de la Recherche sur la Responsabilité Sociale de l'entreprise - ADERSE (7 Conference of e Association for e Development of Education and Research on Corporate Social Responsibility), La Rochelle Business School, La Rochelle, France, March 24-26. Conference Proceedings. Pougnet, S., Laizé, C. & Lemmet. L-C. (2009). Proposition d un dispositif prospectif de co-construction des compétences des managers de demain (Proposal for a prospective system of skills co-construction for e managers education of tomorrow), 1er Colloque ESSEC Prospective des métiers (1st ESSEC Business School Colloquium on Corporate Trade Prospective), Cergy-Pontoise, France, March 19. Pougnet, S. (2007). Modèles et dispositifs de co-gestion durable de la relation formation-emploi et de l employabilité (Models and systems for e sustainable comanagement of e relationship between education, training and employability), XVIIème Congrès de l AGRH (17 AGRH Conference), Fribourg University, Fribourg, Switzerland, September 19-21. Conference Proceedings. Pougnet, S. & Laizé, C. (2007). Modèles et outils de développement des compétences sociales et relationnelles des jeunes d aujourd hui et managers de demain (Models and tools for e development of social and interpersonal skills of today's you and tomorrow's managers), XVIIème Congrès de l AGRH (17 AGRH Conference), Fribourg, Switzerland, September 19-21. Conference Proceedings. Pougnet, S. (2006). Développer durablement les compétences par une co-gestion de la relation formation-emploi (Develop sustainable skills rough e co-management of e education-training-employment relationship), Ier Congrès du Réseau International de recherche sur les Organisations et le Développement Durable - RIODD (1st Conference of e International Network for Research on Organisations and Sustainable Development), Créteil, France, December 7-8. Conference Proceedings. http://www.riodd.net/drupal/?q=eng/node/82 Pougnet, S. (2006). Intervenir dans la gestion de la relation formation-emploi : quelles responsabilités pour le chercheur en GRH? (What involvement and responsibility in e management of e education-training-employment relationship to expect from HRM
researchers?), Symposium des 20 ans du Laboratoire d Etudes sur les Nouvelles Technologies, l Innovation et le Changement LENTIC (Symposium for e 20 Anniversary of e Laboratory for Studies on New Technologies, Innovation and Change), HEC Liège and Liège University, Belgium, November 30. Pougnet, S. (2006). Tous GRH? Les opportunités d une analyse du travail partagée par l école et l entreprise (All HR responsive and responsible? Opportunities for a job analysis shared by education and business), XVIIème Congrès de l AGRH (16 AGRH Conference), Reims Management School, Reims, France, November 16-17. Conference Proceedings. Pougnet, S. (2006). Tous responsables? Propositions pour développer le sens des responsabilités sociétales via l alternance (Proposals to develop a sense of social responsibilities rough e alternating school-work system), IVème Congrès de l ADERSE (4 Conference of e Association for e Development of Education and Research on Corporate Social Responsibility), Bordeaux Management School, Bordeaux, France, October 26-27. Pougnet, S. (2005). Du mirage des concepts aux réalités du management, comment se concilient performance économique et responsabilité sociétale (From e mirage of e concepts to e realities of management, how to reconcile economic performance and social responsibility), XVIème Congrès de l AGRH (16 AGRH Conference), Dauphine University, Paris, France, September 15-16. Conference Proceedings. Pougnet, S. (2002). Organiser l alternance : une proposition de typologie des situations de gestion de l alternance (Organize e school-work alternating system : a proposed management typology),1er Colloque International du Centre d Etudes et de Recherche st sur l Alternance dans l Enseignement Supérieur (1 International Symposium of e Centre for Studies and Research on Apprenticeship in Higher Education), Paris, France, November 6. Pougnet, S. (2002). La gestion des apprentis comme révélateur des interrelations entre Stratégie, stratégies et pratiques de GRH. Une proposition d analyse contextualiste (The management of apprentices as an indicator of interrelationships between HRM Strategy, strategies and practices. A contextualist analysis), XIIIème Congrès de l AGRH (13 AGRH Conference), Nantes, France, November 21-23. Conference Proceedings. Rozan, S. (2001). Evolution des stratégies de gestion des formations en alternance dans les entreprises dans un contexte de développement des nouvelles technologies de l information et de la communication : enjeux et perspectives (Changes in e management strategies of school-work alternating systems in enterprises in e context of new information and communication technologies development: challenges and prospects), XIIème Congrès de l AGRH (12 AGRH Conference), Liège, Belgium, September 13-14. Conference Proceedings. Rozan, S. (2000). Gérer les contradictions des formations en alternance dans les entreprises (Managing contradictions related to school-work alternating systems wiin enterprises), XIème Congrès de l AGRH (11 AGRH Conference), ESCP Paris Business School, Paris, France, November 16-17. Conference Proceedings. [Book] Pennaforte, A. & Pougnet, S. (2012). Alternance : cultivez les talents de demain (Alternating school-work systems and apprenticeship to nurture tomorrow s talent). Paris: Dunod. http://www.dunod.com/entreprise-gestion/entreprise-et-management/ressourceshumaines-management/ouvrages-professionnels/alternance-cultivez-l
Pougnet, S. (2011). Le leadership au regard de l apprentissage (Leadership and apprenticeship). In Cristol, D. & Laizé, C. (coord.), Leadership & Management: being a leader shall be learnt (Leadership & Management : être leader, ça s apprend). Paris: De Boeck. http://superieur.deboeck.com/titres/120726_2/leadership-et-management.html Consultancies [Consultancies and Professional Practice ] Co-founder of www.sportmania.ch company selling action & extreme sport goods online Business modeling and coaching, Yournet Group, Lausanne, Switzerland (2011-2013). Professional trainer for Commission for Technology and Innovation Entrepreneurship Training Western Switzerland - CTI, Lausanne and Geneva, Switzerland Training Seminars on Organisational and people management (2013). Academic Trainer for Lyon University Executive Master in Human Resource Management, France Training Workshops on Talent Management in e Hospitality and Restaurant Industry (2011). Personal coach for entrepreneurs in e service and IT sector in Paris, France Coaching Sessions on Recruitment processes, Performance Appraisal tools, and Leadership (2005-2006). Professional trainer for EHESS University of Applied Sciences in Social Security in Saint Etienne, France Training Seminars on Project Management and Entrepreneurship (2000-2001). Professional trainer for Distech Association Lyon Professional Degree in Commerce and Distribution for e retailing industry in France (Casino, Carrefour, Auchan) - Training workshops on Selection Practices (1999-2003). Marketing analyst for e heal and insurance sector: market studies, market segmentation and product management, Groupe des Mutuelles Presence Sante (Heal Insurance Group), Saint Etienne, France (1996). Restaurant manager ad interim, Bacchus Empire Restaurants and Fine Wine, Chicago, IL, USA (1995). Restaurant and Bar seasonal and temporary employee, Restaurant du Chateau, Eybens, France, (1991-1994). Additional Information [Conference Reviewer] Paper Reviewer for e Organisational Behaviour and Human Resources Management disciplines - 4 I-CHLAR Conference, Lausanne, Switzerland (2013). Paper Reviewer for e Organisational Behaviour and Human Resources Management disciplines EuroCHRIE Conference, Lausanne, Switzerland (2012).