in brief 2011 edition
Service offer > 3,635,585 individuals strives to provide the best possible service by listening to its clients needs, making the right expertise available, responsive teams and local decision-making capacity. Making banking easy Banking in the best conditions also means being able to access banking services, freely and at any time. With Filbanque you can use Internet, telephone or WAP to view your accounts, carry out transactions and make payments in all security, 24 hours a day. Personal contracts, Contrats Personnel, include a service package: you choose the services that suit you best and, with the Web option, you benefit from reduced rates if you receive your bank statements via cic.fr. Your payment instruments are accompanied by extensive guarantees and some cards offer the Différé plus option, providing for payment in instalments. With a cash reserve (Crédit en Réserve and Allure Libre) or a personal loan, you are equipped to face any unforeseen expenses or impulse purchases. remains close to its clientele of retail customers, associations, professional and corporate clients by constantly upgrading and expanding its branch network. Forty-four new branches were created in 2010. It also enhances its remote banking services on an ongoing basis by expanding its network of automatic teller machines and adding new Filbanque functions (secure messaging, confirmation code, interconnection between contracts, and more recently, Internet and Smartphone applications). An ever more efficient range of services covers banking, insurance and new technology, including remote surveillance and mobile telephony, with services adapted to young people of all age groups. provides high value-added services to a clientele of high-net-worth clients and senior executives through its private banking entities in France and abroad. Drawing on the strength of the Crédit Mutuel- Group, it seeks to build a lasting relationship with each of its clients. Financing your projects When buying a car, you can choose a specific car loan or opt for an all-inclusive long-term car rental solution. If you are planning to buy a house to live in or rent out, or to carry out home repairs, offers a wide range of flexible and adaptable loans. Protecting your family and possessions With comprehensive home and motor insurance, can cover all your needs starting from financing your project. The insurance offer spans health, personal protection and retirement. The Prévoyance Santé solution covers your family against medical expenses not covered by the State social security system. Building your capital and preparing the future The bank offers a range of flexible savings solutions, divided into six themes to respond to each client s savings objectives: safetynet savings, building capital, increasing capital, top-up income, tax optimisation and transmission of assets. Your advisor will recommend the products best suited to your situation and objectives and can draw on the assistance of the bank s wealth management experts when necessary. Benefit from the most efficient new technology As a pioneer in this field, Crédit Mutuel- has made new technology a central feature of its commercial strategy, with innovative products and services designed to make life easier: Carte Avance Santé for paying medical expenses; mobile telephone services for monitoring your accounts and, in the near future, paying for your purchases in shops; Protection Vol (remote home surveillance); Web Conso, an online consumer credit facility, and more. The range of telephone service packages has been further extended with the addition of the Ultimate and Premier Intégral Smartphone solutions.
> 623,499 self-employed professionals and associations The bank has opted for a dual approach when advising its clientele of trades people, self-employed and independent professionals, farmers and associations: first, a global approach covering both professional and personal aspects, as all entrepreneurs need to look after their businesses and their families and prepare the future from solid bases; and, second, an offer of tailored solutions to meet specific needs. Services Managing accounts, receipts and payments, remunerating cash assets, etc. Saving time and reducing administrative tasks are priorities so as to be able to focus on the business: Contrat Professionnel Global, a global business banking package, comprises all the essential banking services and bundles their costs in a flat fee. has developed several innovative services in the area of flow processing: electronic handling of doctors social security forms ensuring banking reconciliation; a healthcare electronic payment package favouring the use of electronic payment terminals by doctors; a dedicated bank card specifically for the legal profession, etc. CM- Paiement offers secure online payment for small businesses as well as international e-commerce sites operating in several languages and currencies. With Pack Associations, associations are no longer obliged to have their own website to offer the possibility of online payment of fees and/or subscriptions. Financing offers a range of ideally-suited financing options for starting a business, such as the subsidised business creation loan (PCE) and Créacic, a financing solution for business rescuers restarting a business. Self-employed clients can avail themselves of services adapted to their situation, such as a payment card for professional expenses, non-life insurance and civil liability cover. Businesses can draw on s discount, factoring and receivables assignment (Dailly) services and overdraft facilities to finance their operating cycle and meet their cash requirements. For your equipment and production materials purchases, your relationship manager can provide you with an exhaustive range of solutions including leasing options with all-inclusive offers such as Flash association and Autoconfort which combine a maintenance contract with a long-term vehicle lease, as well as remote surveillance of your business premises with Protection Vol Pro. Savings and Wealth Management Tax optimisation, building capital, investing, preparing for retirement, transmitting wealth, etc: your objectives and your requirements evolve over time and the bank will help you draw up a personalised strategy. Profit sharing, incentive schemes and employee savings plans (PEE and PEI) offer the possibility of de-taxing part of your remuneration and that of your employees, also providing a means of motivating and increasing the loyalty of your staff. Force 3 Epargne and Force 3 Retraite offer a simple and efficient employee savings solution to very small businesses. Personal insurance To protect you and your family, TNS Prévoyance offers a choice between a capital sum or an annuity in the event of your death; daily indemnities enabling you to maintain your earnings at of your salary in the case of incapacity to work and an education allowance. It includes a healthcare and retirement insurance package that benefits from the tax advantages of the Madelin law.
Service offer > 110,461 corporates s specialists are at the service of businesses of all sizes: available and responsive, they can draw on the rich offering, capacity for innovation and skill centres of the Crédit Mutuel- Group. Its relationship managers have extensive expertise spanning flow and cash management, international, operating cycle, investment plus social and financial engineering. Flow management Cutting-edge technology in electronic payment and remote banking services to handle receipts, payments, management and security of financial flows and optimise surplus cash. The end of ETEBAC is forcing businesses to overhaul their data exchange systems with the banks. Filbanque Hub Transferts (a system of identification by smart card, with strong user authentication) offers a comprehensive file management solution and confirms Crédit Mutuel- s capacity to develop innovative connectivity services adapted to businesses different types of organisation. Businesses can choose any type of protocol HTTPS, EBICS T, EBICS TS accompanied by an interoperable SWIFTNet signature certificate. Cash management In particular, the bank markets secure, guaranteed fixed-rate products CDN, CAT, or Acti-Trésorerie and Libre-Arbitre, a series of structured investments which can also benefit from a capital guarantee. International is your day-to-day partner for supporting your strategy, financing your development, limiting interest rate and foreign exchange risk and determining your means of payment. Through its 39 international branches and representative offices and through CM- Aidexport, it can offer ad hoc services, such as market research, organisation of trade missions, partnerships and setting up of operations, among others. The Avance Plus Prospection service rounds off its financing offer to exporting SMEs by combining a cash advance with prospection insurance from Coface. Trade Services facilitates electronic exchange relating to all documentary credits. Operating cycle Short-term credit, surety bonds, guarantees, factoring, receivables assignment (Dailly), etc. offer numerous solutions to finance your operating cycle. With the InfoRisk information service and credit insurance via the Factocic factoring agreements, you can protect your business against the risk of payment default and secure your trade receivables, which can be dematerialised with the E-pack service. Investment Whether for creating or taking over a business, renovating its production facilities, acquiring or extending business premises or innovating, offers a range of conventional loans and appropriate equipment leasing and finance leasing solutions. Social engineering An offer comprising all aspects of deferred collective remuneration (profit sharing, incentive schemes and employee savings plans) and group insurance cover (retirement indemnities, schemes under Art. 39/83 of the French General Tax Code, health and personal insurance) in an advantageous tax framework. Financial engineering From creation to expansion, growth through acquisitions and transmission, a business goes through a variety of complex financial, legal and accounting phases: can help you at each of these key phases in your business s future.
profile is the holding company and network bank for the Paris region that comprises five regional banks and subsidiaries specialised in all finance and insurance business lines in France and abroad. > The Group s activity is organised around four core businesses 4,369,747 clients including: Retail banking encompasses all the banking and specialist activities whose products are distributed through the network: life and property-casualty insurance, equipment leasing and hire purchase, real estate leasing, factoring, fund management, employee savings plans and real estate. 3,635,585 individuals 66,451 associations 557,048 self-employed professionals 110,461 corporates Financing and capital markets: financing covers the financing of large corporate and institutional clients, value-added financing (project and asset financing, export financing, etc.), international operations and foreign branches; the capital markets activities, in their broadest sense, comprise transactions in interest rate instruments, foreign currencies and equities, whether on behalf of clients or on the bank s own account, including brokerage services through CM- Securities. 20,611 employees 2,117 branches in France 3 foreign branches and 36 representative offices provides expertise in asset management and estate planning to entrepreneurs and private investors. The private banking division operates at national and regional level under the Banque Privée banner through a network of 57 specialised private banking branches with 352 employees. It draws on the expertise of the Group s specialist subsidiaries in France and abroad. Data as at December 31, 2010 Private equity comprises equity investments, M&A advisory services and financial and capital markets engineering. is one of the leading players in this segment in France outside the Paris region. On January 1, 2011, the entities engaged in private equity activities ( Finance, Investissement, Banque de Vizille and IPO) were grouped under CM- Capital Finance.
Activity of the regional banks (Greater Paris Region) Clients (1) : 667,853 individuals 558,811 associations 10,808 self-employed professionals 84,574 corporates 13,600 ATMs 290 Customer loans 15,096 Customer deposits 12,870 Managed savings 11,116 Ouest Clients (1) : 687,478 individuals 568,738 associations 9,761 self-employed professionals 88,262 corporates 20,707 ATMs 392 Customer loans 16,725 Customer deposits 9,857 Managed savings 9,771 Ouest Sud Ouest Clients (1) : 364,093 individuals 291,421 associations 6,239 self-employed professionals 56,576 corporates 9,835 ATMs 410 Customer loans 7,221 Customer deposits 4,301 Managed savings 3,926 Sud Ouest (1) including other clients Data at December 31, 2010; monthly average in millions of euros 6 avenue de Provence 75009 Paris Tel: +33 (0)1 45 96 96 96 www.cic.fr Chairman of the Supervisory Board: Etienne Pflimlin President of the Executive Board: Michel Lucas Vice-President of the Executive Board: Alain Fradin Members of the Executive Board: Michel Michenko Jean-Jacques Tamburini Philippe Vidal Rémy Weber Nord Ouest 33 avenue Le Corbusier 59800 Lille Tel: +33 (0)3 20 12 64 64 www.cic.fr Chairman and Chief Executive Officer: Stelli Prémaor Deputy Chief Operating Officers: Eric Cotte Bernard Duval Ouest 2 avenue Jean-Claude Bonduelle 44000 Nantes Tel: +33 (0)2 40 12 91 91 www.cic.fr Chairman and Chief Executive Officer: Michel Michenko Deputy Chief Operating Officers: Michel David Laurent Métral Est 31 rue Jean Wenger-Valentin 67000 Strasbourg Tel: +33 (0)3 88 37 61 23 www.cic.fr Chairman and Chief Executive Officer: Philippe Vidal Chief Operating Officers: Luc Dymarski Pierre Jachez Deputy Chief Operating Officer: Thierry Marois Lyonnaise de Banque 8 rue de la République 69001 Lyon Tel: +33 (0)4 78 92 02 12 www.cic.fr Chairman and Chief Executive Officer: Rémy Wéber Deputy Chief Operating Officers: Isabelle Bourgade Yves Manet
Nord Ouest Nord Ouest Ile-de-France Est Clients (1) : 739,036 individuals 625,850 associations 9,414 self-employed professionals 84,885 corporates 18,853 ATMs 344 Customer loans 15,720 Customer deposits 10,443 Managed savings 9,019 Lyonnaise de Banque Clients (1) : 907,045 individuals 739,510 associations 15,940 self-employed professionals 125,892 corporates 25,661 ATMs 622 Customer loans 22,404 Customer deposits 13,550 Managed savings 13,941 Lyonnaise de Banque Est Clients (1) : 1,004,242 individuals 851,255 associations 14,289 self-employed professionals 116,859 corporates 21,805 ATMs 462 Customer loans 20,924 Customer deposits 12,529 Managed savings 11,521 Sud Ouest Cité Mondiale 20 quai des Chartrons 33058 Bordeaux Cedex Tel: +33 (0)5 57 85 55 00 www.cic.fr Chairman and Chief Executive Officer: Jean-Jacques Tamburini Chief Operating Officer: Pascale Ribault Deputy Chief Operating Officer: Jean-François Lagraulet
Simplified organization chart Banking network Nord Ouest Ouest Sud Ouest Est Lyonnaise de Banque Private banking (1) Banque Transatlantique 62.7% Dubly Douilhet Banque Suisse 72.4% Banque de Luxembourg Private Banking - Banque Pasche Private equity Finance IPO 97.7% Banque de Vizille 23.5% 99.9% 99.2% 54.1% Specialized businesses CM- Asset Management CM- Gestion 85% CM- Epargne Salariale CM- Securities 48.7% CM- Bail 48.3% CM- Lease Factocic CM- Laviolette Financement CM- Aidexport CM- Agence immobilière CM- Participations immobilières 20.5% Insurance Groupe des Assurances du Crédit Mutuel Shared services companies 12.5% Euro Information No capital GIE CM- Titres No capital GIE CM- Services The percentages indicate the portion of the entity controlled by as defined under article L.233-3 of the French Commercial Code (Code de Commerce). The companies not controlled by, i.e., where ownership is less than 50%, are jointly owned by Crédit Mutuel, as detailed opposite. They are therefore controlled by the Crédit Mutuel- group in accordance with the terms of the same article of the French Commercial Code. (1) activities are also conducted by s Singapore branch (in situ and via Investor Services Limited in Hong Kong). comprises: (Crédit Industriel et Commercial), the holding company and head of the bank network, which also acts as the regional bank for the Greater Paris region and through which investment, financing and capital markets activities are carried out; five regional banks, each of which serves a clearly defined region; specialist entities and service companies serving the whole group. As at December 31, 2010, s shareholding structure was as follows: - BFCM (Banque Fédérative du Crédit Mutuel): 72.48% and Ventadour Investissement: 19.48%, representing a total interest of 91.96% for Crédit Mutuel Centre Est Europe; - Caisse Centrale du Crédit Mutuel: 1.01%; - Crédit Mutuel Nord Europe: 0.99%; - Banca Popolare di Milano: 0.93%; - Crédit Mutuel Océan: 0.70%; - Crédit Mutuel Arkéa: 0.69%; - Crédit Mutuel Maine-Anjou, Basse-Normandie: 0.67%; - Crédit Mutuel du Centre: 0.58%; - Crédit Mutuel Loire-Atlantique et Centre-Ouest: 0.36%; - Crédit Mutuel Normandie: 0.07%; - Treasury Stock: 0.60%; - Present and former employees: 0.27%. The remaining 1.17% of shares are held by the public. Crédit Mutuel shareholdings by business: Banque Transatlantique Luxembourg: 40% Banque de Luxembourg: 27.6% Specialized businesses CM- Asset Management: 76.4% CM- Bail: 0.8% CM- Lease: 45.9% Factocic: 15% CM- Agence immobilière: 51.3% CM- Participations immobilières: 51.7% Insurance Groupe des Assurances du Crédit Mutuel: 79.5% Shared services companies Euro Information: 87.5%
The strength of an international Group Federations (1) Caisse Fédérale de Crédit Mutuel (Banks 80% ACM 20%) 95% Banque Fédérative du Crédit Mutuel 92.3% (BFCM) Nord Ouest Caisses de Crédit Mutuel Centre Est Europe Sud Est Île-de-France Savoie-Mont Blanc Midi Atlantique Dauphiné Vivarais Loire Atlantique Centre Ouest Normandie Centre Méditerranéen Financial Asset Management* Bail* Covered Bonds* Épargne salariale* Gestion* Laviolette Financement* Securities* Titres* Sofémo Factocic BECM ESN Technology Euro Information EID - EIP EIS - Sicorfé EPS EIDS ETS Euro GDS Euro P3C Euro TVS EurAfric Information IID / DPS Keynectis CardProcess NRJ Mobile Axxès Insurance GACM ACM Vie SAM ACM Vie SA Sérénis Vie ACM IARD Sérénis Assurances ACM Services Partners ICM Life ICM Ré Procourtage RACC Seguros RMA Watanya Astree Real estate Agence Immobilière* Lease* Participation Immobilière* Aménagement foncier Réalisations immobilières CMH Asset management Banque Transatlantique BT Luxembourg BT Belgium Transatlantique Gestion Banque de Luxembourg Banque Suisse Banque Pasche Dubly Douilhet Banque Privée Private equity CM- Capital Finance 51% 50% 20% 25% 5% 50% Est Ouest Sud Ouest Lyonnaise de Banque Banca Popolare di Milano Targobank Iberbanco Cofidis Banque Casino Banque de Tunisie BMCE Bank Banco Popular BPH 4.99% 50% (1) Centre Est Europe; Sud-Est; Ile-de-France; Savoie-Mont Blanc; Midi Atlantique; Dauphiné Vivarais; Loire Atlantique Centre Ouest; Normandie; Centre; Méditerranéen. * CM- subsidiaries United Kingdom Germany France Belgium 1 Luxembourg 2 Czech Republic Slovakia Switzerland 3 Hungary Portugal Spain Italy Morocco Tunisia 1 Cofidis BT Belgium 2 Banque de Luxembourg BT Luxembourg 3 Banque Suisse
International and specialist network International network Europe Sweden and Scandinavia Grev Magnigatan 6 SE - 114.55 Stockholm Tel: +46 8 611 47 11 cicstockholm@cic.pp.se Martine Wahlström Switzerland 29 Avenue de Champel 1211 Geneva 12 Tel: +41 22 839 35 06 nadine.johnson@cic.ch Nadine Johnson Turkey Suleyman Seba Cad. N 48 BJK Plaza A Blok K:4 D:41 Akaretler 34357 Besiktas Istanbul Tel: +90 212 227 67 39 cicturkey@cicturkey.com Mehmet Bazyar Israel Y.S. Consulting Beit Hatasiya (Industry House) 29, Hamered Street, Suite 1028 POB 50156 Tel Aviv 61500 Tel: +972 3 517 22 71 cic-il@zahav.net.il Jacob Shtofman Lebanon and Middle East Achrafieh Rue de La Sagesse Sagesse Building 754 8 th floor Beirut Tel: +961 1 56 04 50 cicba@cyberia.net.lb Blanche Ammoun Americas Brazil Germany Wilhelm-Leuschner Strasse 9-11 D 60329 Frankfurt am Main Tel: +49 69 97 14 61 01 infofra@frankfurt.cic.fr Christoph Platz-Baudin Belgium and the Netherlands Banque Transatlantique Belgique Rue de Crayer, 14 1000 Brussels Tel: +32 2/554 18 90 cicbruxelles@cicbanques.be Yolande van der Bruggen Spain Calle Marquès de la Ensenada n 2-3 28004 Madrid Tel: +34 91 310 32 81/82 cic.madrid@cicmadrid.com Rafael Gonzalez-Ubeda United Kingdom Veritas House 125 Finsbury Pavement London EC2A IHX Tel: +44 20 74 54 54 00 Ubaldo Bezoari Greece Vassileos Alexandrou 5-7 11528 Athens Tel: +30 210 72 22 531/541 cicgrece@cicgrece.gr Georges Anagnostopoulos Hungary Budapesti kepviseleti Iroda Fö utca 10 H-1011 Budapest Tel: +36 1 489 03 40 cicbudapest@cicbudapest.hu Kalman Marton Italy Corso di Porta Vittoria, 29 20122 Milan Tel: +39 02 55 19 62 42 cicmilano@cicmilano.it Luigi Caricato Poland Ul Stawki 2 Intraco 29 p. 00-193 Warszawa Tel: +48 22 860 65 01/02/03 cicvarsovie@cicvarsovie.pl Barbara Kucharczyk Portugal Avenida de Berna n 30, 3 A 1050-042 Lisbon Tel: +351 21 790 68 43/44 ciclisbonne@mail.telepac.pt Henrique Real Czech Republic Mala Stepanska 9 12000 Prague CZ Tel: +420 2 24 91 93 98 cicprague@cicprague.cz Zdenka Stibalova Romania Str. Herastrau nr.1, etaj 2 Apt. 6, Sector 1 011981 Bucharest Tel: +40 21 203 80 83 cic@cicbucarest.ro Adela Bota Russian Federation - CIS 9, korp. 2A Kutuzovskiy prospekt Office 93-94 121248 Moscow Russian Federation Tel: +7 495 974 12 44 cic-moscow@cic-moscow.ru Nikita Stepanchenko Africa Algeria 38 Rue des Frères Benali (formerly Parmentier) Hydra 16000 Algiers Tel: +213 21 60 15 55 cicbalg@cicalgeria.com.dz Ahmed Mostefaoui Egypt 28 Rue Cherif Cairo 11-111 Tel: +20 2 23 93 60 45 cicegypt@soficom.net Hussein M. Lotfy Morocco 12 boulevard Brahim Roudani Résidence Zeïna 1 er étage appartement 102 20000 Casablanca Tel: +212 5 22 20 67 67/68 16 cicmaroc@cicmaroc.ma Mahmoud Belhoucine Tunisia Immeuble Carthage Center Rue du Lac de Constance 1053 Les Berges du Lac - Tunis Tel: +216 71 96 23 33/96 30 78 cictunisie@cictunisie.tu Emna Ben Amor Dimassi Middle East United Arab Emirates Dubai-Al Wasl-Sheikh Zayed Road Dubai National Insurance Building 1 st floor- Office 106 PO Box 16732 Dubai Tel: +971 4 325 1558 cicba@eim.ae Blanche Ammoun Do Brasil Rua Fidêncio Ramos, 223 13 Andar - cj 132 CEP 04551-010 Sao Paulo SP Tel: +55 11 3846 2212 cicbrasil@brasil-cic.com.br Luiz Mendes de Almeida Chile Edificio World Trade Center Santiago Av. Nueva Tajamar 481 Torre Norte - Oficina 1401 Las Condes - Santiago de Chile Tel: +56 2 203 67 90 cicbanqueschili@cicsantiago.cl Sylvie Le Ny United States 520 Madison Avenue New York, N.Y. 10022 Tel: +1 212 715 44 00 sfrancis@cicny.com Steve Francis Mexico Andrés Bello No. 45 Piso 13A Col. Polanco 11560 Mexico D.F. Tel: +52 55 52 80 83 73 cicmexico@cicmexico.mx Santiago de Leon Trevino Venezuela Centro Plaza - Torre A - Piso 12 Oficina 1 Avenida Francisco de Miranda Caracas Postal address: Apartado Postal 60583 Caracas 1060 Tel: +58 212 285 45 85/286 25 03 cicvenezuela@cicvenezuela.com.ve Pierre Roger
Asia East China/Shanghai Room 2005 Shanghai Overseas Chinese Mansion No. 129 Yan An Xi Road (w) Shanghai 200040 Tel: +86 21 62 49 66 90/69 27 cicshanghai@cicshanghai.cn Shan Hu North China/Beijing Room 310, Tower 1, Bright China Chang An Building N 7 Jianguomennei Dajie Dong Cheng District Beijing 100005 P.R. Tel: +86 10 65 10 21 67/68 cicpekin@cicpekin.cn Wenlong Bian South China/Hong Kong 22 nd Floor, Central Tower 28 Queen s Road Central Hong Kong Tel: +85 2 25 21 61 51 cicbanks@netvigator.com David Ting South Korea Samsug Marchen House 601 Il-San-Dong-Ku Jang-Hang-Dong-2-Dong 752 Goyang 410-837 South Korea Tel: +82 31 901 1225 cicseoul@hanmail.net Isabelle Hahn India A-31 Feroz Gandhi Marg Lajpat Nagar Part 2 New Delhi 110 024 Tel: +91 11 41 68 06 06 cicindia@cicindia.net Mathieu Jouve Villard Indonesia Wisma Pondok Indah 2, Suite 1709 Jalan Sultan Iskandar Muda Pondok Indah Kav. V-TA Jakarta Selatan 12310 Tel: +62 21 765 41 08/09 cicjakarta@cbn.net.id Alain-Pierre Mignon Japan Sun Mall Crest 301 1-19-10 Shinjuku Shinjuku-ku Tokyo 160-0022 Tel: +81 3 32 26 42 11 cictokyo@cic-banks.jp Frédéric Laurent Singapore 63 Market Street #15-01 Singapore 048942 Tel: +65 65 36 60 08 www.cic.com.sg angladje@singapore.cic.fr Jean-Luc Anglada Taiwan 380 Lin-shen North Road 10 F (101 room) Taipei Tel: +886 2 2543 26 62/63 cictaiwan@cictaiwan.tw Henri Wen Thailand 496-502 Amarin Tower, 10 th floor Ploenchit road, Lumpini Pathumwan Bangkok 10330 Tel: +662 305 6894 cicthai@loxinfo.co.th Abhawadee Devakula Vietnam c/o Openasia Consulting Limited 6B Ton Duc Thang Street, 1 st Floor District 1 Hô Chi Minh City Tel: +848 910 50 29 cicvietnam@openasiagroup.com Dai Tu Doan Viet Oceania Australia Level 31 ABN Amro Tower 88 Philip Street Sydney 2000 Australia Tel: +612 8211 27 20 suttonle@australia.cic.fr Lee Sutton Specialist network France Banque Transatlantique 26 Avenue Franklin D. Roosevelt 75008 Paris Tel: +33 1 56 88 77 77 www.banquetransatlantique.com Chairman and Chief Executive Officer: Bruno Julien-Laferrière Deputy Chief Operating Officer: Hubert Veltz Private equity CM- Capital Finance 4-6 Rue Gaillon 75002 Paris Tel: +33 1 42 66 76 63 Sidney Cabessa Antoine Jarmak Pierre Tiers Carl Amou Belgium Banque Transatlantique Belgium Rue De Crayer, 14 1000 Brussels Tel: +32 2 626 02 70 devillmi@ banquetransatlantique.be Michel de Villenfagne United Kingdom 125 Finsbury Pavement London EC2A IHX Tel: +44 20 74 96 18 90 btlondres@ banquetransatlantique.com Yves Pinsard Luxembourg Banque de Luxembourg 14 Boulevard Royal L 2449 Luxembourg Tel: +352 49 92 41 banque.de.luxembourg@bdl.lu Pierre Ahlborn Philippe Vidal Banque Transatlantique Luxembourg 17 Côte d Eich - BP 884 L 2018 Luxembourg Tel: +352 46 99 891 btl@banquetransatlantique.com Daniel Schaerer Switzerland Private Banking- Banque Pasche 10 Rue de Hollande Case Postale 5760 1211 Geneva 11 Tel: +41 22 818 82 22 pasche@pasche.ch Christophe Mazurier Banque (Suisse) SA 13 Place du Marché 4001 Basle Tel: +41 61 264 12 00 info@cic.ch Thomas Muller Philippe Vidal United States 520 Madison Avenue New York, N.Y. 10022 Tel: +1 212 644 42 19 lecozpc@ banquetransatlantique.com Pascal Le Coz Hong Kong Investor Services Limited 22 nd Floor, Central Tower 28 Queen s Road Central Hong Kong Tel: +85 2 21 06 03 88 loti@hongkong.cic.fr Timothy Lo Singapore Banque Transatlantique 63 Market Street #15-01 Singapore 048942 Tel: +65 62 31 98 80 www.banquetransatlantique.com guinebhr@singapore.cic.fr Hervé Guinebert Singapore 63 Market Street #15-01 Singapore 048942 Tel: +65 62 31 98 80 www.cic.com.sg kwekpa@singapore.cic.fr Paul Kwek
www.cic.fr May 2011 - Photos: Caroline Doutre, a French limited company (société anonyme) with an Executive Board and a Supervisory Board and share capital of 608,439,888 6 avenue de Provence, 75009 Paris Tel: +33 (0) 1 45 96 96 96 Fax: +33 (0)1 45 96 96 66 Telex: 688314 P swift cmcifrpp Bank governed by Article L.511-1 of the French Monetary and Financial Code Registered in the Paris Trade and Companies Register under No. 542 016 381 Postal address: 75452 Paris Cedex 09