LIST OF ISO 9001 CERTIFIED ENTITIES
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1 LIST OF ISO 9001 CERTIFIED ENTITIES Company Entity Country Area of activity Type of 1 Arius France Leasing with Services ISO 9001 Designe and provision of services related to the rental and management ot technological assets Arval France Leasing with Services ISO 9001 Vehicle leasing Arval Birmingham United Kingdom Leasing with Services ISO 9001 Vehicle leasing Arval Italy Leasing with Services ISO 9001 Vehicle leasing BNP Paribas Real Estate United Kingdom Real Estate Services ISO 9001 Business real estate consulting Banca Nazionale del Lavoro (BNL) Italy BNL Banca Commerciale ISO 9001 Funding and foreign exchange Banca Nazionale del Lavoro (BNL) Italy BNL Banca commerciale ISO 9001 Professional Training Service Banque Internationale pour le Commerce et l'industrie (BICI) Dakar Sénégal International Trade ISO 9001 Trade finance (documentary transactions) Banque Internationale pour le Commerce et l'industrie (BICI) Abidjan Côte d'ivoire International Trade ISO 9001 Trade finance (documentary transactions) Banque Internationale pour le Commerce et l'industrie (BICI) Libreville Gabon International Trade ISO 9001 Trade finance (documentary transactions) Banque Malgache Océan Indien (BMOI) Antanarivo Madagascar International Trade ISO 9001 Trade finance (documentary transactions) Banque Marocaine pour le Commerce et l'inductrie (BMCI) Casablanca Morocco International Trade ISO 9001 Trade finance (documentary transactions) BMCI Bourse (filiale BMCI) Morocco International Trade ISO 9001 Market Intermediation BNP Paribas St Denis de la Réunion La Réunion Commerce international ISO 9001 Trade finance (opérations documentaires) BNP Paribas El Djazair Alger Algérie Commerce international ISO 9001 Trade finance (opérations documentaires) BNP Paribas New York USA Other services ISO 9001 Production Servicies BNP Paribas France Retail bank in France ISO 9001 Data retrieval centre BNP Paribas France Other services ISO 9001 Document publishing BNP Paribas Private Bank France Private Management ISO 9001 Private authorised management BNP Paribas Hong Kong China International Trade ISO 9001 Trade finance (documentary transactions) BNP Paribas Technologies and Processes France Other services ISO 9001 Group production and IT services BNP Paribas Retail Bank France Retail bank in France ISO 9001 Cash Management : Structuring and implementation BNP Paribas Retail Bank France Retail bank in France ISO 9001 Cash Management : client services BNP Paribas Mumbai India International Trade ISO 9001 Global Trade Finance Opérations (regional platform back-office) BNP Paribas Cairo Egypt International Trade ISO 9001 Trade finance (documentary transactions) BNP Paribas French Retail Bank France International Trade ISO 9001 Trade finance (documentary transactions) BNP Paribas Technologies and Processes France Other services ISO 9001 Organisational advisory services (ISO) BNP Paribas Singapore Malaysia International Trade ISO 9001 Trade finance (documentary transactions) BNP Paribas Singapore Malaysia Commodity Finance Operational Center ISO 9001 Commodity Finance Operational Center BNP Paribas Singapore Malaysia Cash Management+customer accounts services ISO 9001 Cash Management+customer accounts services BNP Paribas Suisse Geneva Switzerland Private Management ISO 9001 Securites and cash management BNP Paribas Suisse Geneva Switzerland Private Management ISO 9001 Business Continuity Management BNP Paribas Retail bank France Retail bank in France ISO 9001 Expert Service and Consumer Relations BNP Paribas International Retail Bank France Other services ISO 9001 Organisational advisory services(emerging Overseas Markets) BNP Paribas Technologies and Processes France Other services ISO 9001 Center of operationnel drop of helpard Monitoring BNP Paribas Asset Management France Securities ISO 9001 Management of legal engeneering and administration services for third parties BNP Paribas Assurance France Insurance ISO 9001 Insurance business BNP Paribas Factor France Retail bank in France ISO 9001 Factoring BNP Paribas Fund Services France Securities ISO 9001 Management of OPCVMs and institutional portfolios BNP Paribas Gulf Cooperation Countries (Gulf countires) Bahrein Other services ISO 9001 Treasyry & fixed income, investment operations, means of payments BNP Paribas Lease Groupe France Other services ISO 9001 Quality management BNP Paribas Méditerrannée Casablanca Morocco Other services ISO 9001 Business Process BNP Paribas Partners for Innovation France Other services ISO 9001 IT operations BNP Paribas Securities Services (BP2S) France Securities ISO 9001 OPCVM Custodian Department BNP Paribas Service Epargne Entreprise France Other services ISO 9001 Business Savings and Retirement Cardif Taiwan Taiwan Insurance ISO 9001 Insurance business Cardif Stuttgart Germany Insurance ISO 9001 Insurance business Cardif Italy Insurance ISO 9001 Claims Management Area Cardif Madrid Spain Insurance ISO 9001 Claims Management Area (Life insurrance) Cardif Madrid Spain Insurance ISO 9001 Claims Management Area (Others Insurance Risks) Cardif Pinnacle United Kingdom Insurance ISO 9001 Insurance business CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Consumer service CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Center Customer Relation Commercial credit CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Automobile Market Management CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Distribution CETELEM - BNP Paribas Personal Finance France Financial Services for Individuals ISO 9001 Studies on and management of Real Estate Financing CETELEM - BNP Paribas Personal Finance France Inssurance ISO 9001 Insurance 2007
2 58 CETELEM - BNP Paribas Personal Finance (Banco CETELEM) Lisbonne Portugal Financial Services for Individuals ISO 9001 Consumer service Cortal Consors France Other services ISO 9001 Informatic & Editique Cortal Consors France Personal investissements and on-line trading ISO 9001 Institutional Partners relationship Crédit Moderne Océan Indien (CETELEM Group - BNP Paribas Personnal Finance) Reunion Island Financial Services for Individuals ISO 9001 Consumer credit FACET (CETELEM Group - BNP Paribas Personal Finance) France Financial Services for Individuals ISO 9001 Consumer credit Findomestic (CETELEM Group - BNP Paribas Personal Finance) Italy Financial Services for Individuals ISO 9001 Consumer credit GAM France Other services ISO 9001 Corporate food services for BNP Paribas Protection 24 France Other services ISO 9001 Remote monitoring services TEB (Turc Ekonomic Bankasi) TEB Turkey Other services ISO 9001 TEB customer and Branch Services and Banking Operations TEB (Turc Ekonomic Bankasi) TEB Turkey Other services ISO 9001 Group Human resources services Union de Creditos Immobiliarios (UCI) Spain Financial Services for Individuals ISO 9001 Research and management of Real Estate Financing Union de Creditos Immobiliarios (UCI) Lisbonne Portugal Financial Services for Individuals ISO 9001 Research and management of Real Estate Financing Union des banques pour le Commerce et l'industrie (UBCI) Tunis Tunisia Other services ISO 9001 Electroniic banking services Union des banques pour le Commerce et l'industrie (UBCI) Tunis Tunisia International Trade ISO 9001 Trade finance (documentary transactions) 2002
3 LIST OF ISO CERTIFIED ENTITIES Company Entity Country Area of activity Type of BNP Paribas Technologies and Processes - ITPS France Other services ISO Group production and IT services 2007 BNP Paribas Partners for Innovation Technologies and Processes France Other services ISO IT exploitation 2009 BNP Paribas Partners for Innovation Technologies and Processes Switzerland Other services ISO IT exploitation 2011 BNP Paribas Suisse Technology and Process - ITPS Switzerland Other services ISO IT Production Services 2007 BNP Paribas Fortis I & O Belgium Other services ISO Production and IT services 2011 Cortal Consors IT Department France Other services ISO Production and IT services 2008
4 LIST OF ISO CERTIFIED BNP PARIBAS GROUP ENTITIES Société Pays Area of activity Type of 1 BNP Paribas Real Estate United Kingdom Real Estate Services ISO Business real estate advisory services BNP Paribas Fortis Belgium Real Estate Services ISO Facility Management BNP Paribas France French Retail Banking ISO "Accueil et Services" program (agencies) & Private Bankings Centers Arval Italia Service lease ISO Car leasing Arval Great Britain Service lease ISO Car leasing Arval Nedelands Service lease ISO Car leasing Arval Hungaria Service lease ISO Car leasing Arval France Service lease ISO Car leasing BNP Paribas Factor France Franch Retail Banking ISO Factoring TEB (Turc Ekonomic Bankasi) Turkey International Retail Banking ISO Green Banking (agencies) BNP Paribas France French Retail Banking ISO Desktop Publishing CETELEM - BNP Paribas Personal Finance France Automobile ISO auto financing BNP Paribas Partners for Innovation France Other services ISO data centers and IT work stations 2010
5 LIST OF ISO CERTIFIED ENTITIES Company Entity Country Area of activity Type of Cardif do Brazil Sao Paulo Brazil Insurance ISO IT safety 2008 Fortis Bank Poland French Retail BankingISO IT safety 2008 BNP Paribas Partners for Innovation France Others services ISO IT safety 2012
6 LIST OF ISO ENTITIES (certificate of compliance) Company Entity Country Area of activity Type TEB (Turc Ekonomic Bankasi) TEB Turkey Other services ISO Customer satisfaction - complaints handling 2009
7 LIST OF OHSAS CERTIFIED ENTITIES Company Entity Country Area of activity Type of BNP Paribas Real Estate Agencies Great Britain Real Estate Services OHSAS Business real estate advisory services : Health & Safety 2007
8 LIST OF CMMi CERTIFIED BNP PARIBAS GROUP ENTITIES Company Entity Country Area Type of Level Business activities covered Certifie BNP Paribas Cortal Consors Cortal Consors IT Corporate Development (Personal Investors) France, Germany IT CMMI 2 Project Maintenance 2009 BNP Paribas WM Wealth Management (ex WMI) Singapore IT CMMI 2 Project Maintenance 2010 BNP Paribas BPCB Corporate and Investment Banking - ITO Corporate Banking Germany, Bulgaria, ITHong CMMI Kong, India2 Project Maintenance 2011 BNP Paribas FI Corporate and Investment Banking - Fixed Income IT (FI IT) France, UK IT CMMI 2 Project Maintenance 2010 BNP Paribas CMT Corporate and Investment Banking - ITO Capital Market Transversal (CMT) France, UK, India IT CMMI 2 Project Maintenance 2010 BNP Paribas BPCB Asie Corporate and Investment Banking - Asia Pacific Technology BPCB Singapore, India, Hong IT Kong CMMI 2 Project Maintenance 2009 BNP Paribas Personal Finance Personal Finance (Etude et gestion des crédits immobiliers et consommation) France IT CMMI 2 Project Maintenance 2010 BNP Paribas Leasing Solutions BNPP Leasing Solutions (BPLS) - ex Lease Group France IT CMMI 2 Project 2010 BNL Banca Nazionale del Lavoro (BNL) Italy IT CMMI 2 Project Maintenance 2009 BNP Paribas MED IT BNPP Méditerranée IT Morocco IT CMMI 2 Project 2009 BNP Paribas FI Corporate and Investment Banking - Fixing Income IT - Territoire New-York, Jersey city North America IT CMMI 2 Project 2011 GEOJIT Geojit Technologies (Personal Investors) India IT CMMI 3 Project Maintenance 2009 BNP Paribas BP2S Securities Services (BP2S) IT France, UK, Luxembourg, IT CMMI India, Portugal 3 Project Maintenance 2010 BNP Paribas CIB ITO BPCB ITFFM Paris, Hong Kong IT CMMI 3 Project Maintenance 2011 BNP Paribas RBIS ITME France IT CMMI 3 Project Maintenance 2010 BNP Paribas RBIS DSI BDDF France IT CMMI 3 Project Maintenance 2011 BNP Paribas ITG SIT ITGS France IT CMMI 3 Project Maintenance 2010 BNP Paribas ALMT IT FMF ALMT North America US, Canada, Brasil IT CMMI 4 Project Maintenance 2010
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