Freedom of Information request 297-13 I would like to make a request for information under the Freedom of Information Act regarding your IT network infrastructure. Please could you answer the following questions regarding the equipment for British Transport Police at 25 Camden Road, Camden, London, NW1 9LN 1.) How many desktop PCs do you have at this site? Which brand(s) are they? 2.) How many laptops/notebooks or tablet PCs do you have at this site? Which brand(s) are they? 3.) How many thin clients do you have at this site? Which brand(s) are they? 4.) What operating systems do you run on your PCs/Laptops? 5.) How many desktops, laptops and thin clients do you have in total in your organisation across the country? 6.) How many physical servers do you have on site? Which brand(s) are they? 7.) How many virtual servers do you have on site? 8.) Which server virtualisation software do you use? 9.) Which server operating systems do you use? 10.) What supplier provides the maintenance (out of warranty) support on your desktops and servers and when does the contract expire? 11.) What suppliers/brands of Storage Area Networking (SAN) do you use? 12.) Which application do you use for Enterprise Resource Planning/Management (ERP/ERM)? 13.) Which application do you use for Groupware Products? 14.) Which application do you use for Database Products? 15.) Which application do you use for CRM Software? 16.) Which application do you use for Business Intelligence Systems?
17.) Which application do you use for Finance & Accounting Systems? 18.) Which application do you use for Human Resources Application Systems? 19.) What are the names, line types and speeds of your ISPs? 20.) Who is your primary voice carrier? 21.) Approximately how many phone extensions do you have at this site? 22.) Do you use VoIP for your internal communications? 23.) Are your external calls through your voice carrier carried over VoIP or do they go over a conventional phone line? 24.) Which brand of PBX do you use at this site? 25.) Which supplier has the maintenance contract on your PBX and when does it expire 26.) Who supplies the outsourced or managed service for your data centre and when does the contract expire? 27.) Who supplies the outsourced or managed service for your service desk and when does the contract expire? RESPONSE Question 1 There are 595 desktops, all are made by HP. Question 2 There are 102 Laptops, all are made by HP. Question 3 Nil. Question 4 Windows XP. Question 5 There are 2779 desktops and 602 Laptops. Question 6 There are 325 Windows servers and 18 Unix servers.
Question 7 There are 206 virtual servers. Question 8 British Transport Police use VM Ware virtualisation software. Question 9 British Transport Police use a mix of Windows Server 2003, Windows 2008 and SN Solaris. Question 10 British Transport Police does not have a contract in place for this maintenance as the incumbent supplier has just ceased trading. Question 11 British Transport Police uses DELL compellent SAN supported by an older HP-EVA SAN. Question 12 British Transport Police do not use an ERP/ERM application; there are individual systems from different suppliers. Question 13 Microsoft Office, Exchange/Outlook, Project and Share Point. Question 14 British Transport Police use ORACLE and SQL Server for core business applications with some limited use of MS Access for point solutions. Question 15 No information held. British Transport Police do not use a CRM system. Question 16 SAP Business Objects BOXI and BODI. Question 17
efinancials, eprocurement, Blue Light Procurement Database & Duplicant Payment Finder. Question 18 British Transport Police use a number of applications for Human Resources Systems. These systems are: Origin itrent Payroll Cohort OrgPlus CASA Question 19 British Transport Police occasionally use BT Business Broadband. The line speeds vary according to the location at the time. Question 20 BT. Question 21 There are 700 phone extensions. Question 22 British Transport Police uses VoIP. Question 23 External calls are carried over VoIP. Question 24 Avaya. Question 25 The supplier is BT and the contract expires in 2017. Question 26 No information held. British Transport Police do not outsource the management of its data centre. Question 27
No information held. British Transport Police do not outsource its Service Desk function.