Freedom of Information Data Information Services and Systems (ISS)
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1 Freedom of Information Data Information Services and Systems (ISS) 1
2 INFORMATION SYSTEM SERVICES FOI Data Contents 1 Department Information General Information Organisation Chart IT Policies Hardware Disposal Procurement Contact Summary IT Expenditure IT Suppliers Telephony Mobile phone Fixed Line Fixed Minutes Fixed Broadband PBX and VOIP Computing and Printing Desktops Laptops Scanning Software Printers and Scanners Software Desktop Operating System, Microsoft Office, Document Management Software Windows Licenses PDF Software VMware Anti Virus LMS/VLE
3 4.7 ERP/HR/Payroll/Finance CRM Networking Network Management Tool Backup Software WAN LAN WIFI SAN Server and Storage Harware Maintenance Hardware Load Balances and Maintenance Audio Visual Equipment s over the last 3 years Expenditure
4 1 Department Information 1.1 General Information Approx. number of users in the University 3,127 Staff 16,531 Students 19,658 Total Total number of ISS Employees 100 Director of ISS Kevin Daniel 1.2 Organisation Chart Kevin Daniel, Director, ISS Steve Williams, Deputy Director Library, Archives, HR Tony Ollier, Deputy Director Computer Services Lori Havard, Head of Academic Support Mark Hughes, Head of Collections and Finance Pauline McDonald, Head of Careers and Employability Steve Owen, Head of Corporate Information Systems Aled Phillips, Head of Administrative Information Services 1.3 IT Policies A list of updated IT policies can be found by following the link below Hardware Disposal Current suppliers Veoli 4
5 Factors to be considered Certified Accreditation to ISO Public register access No refusal of env. permit applications Regularity of disposal Average quantity collected Occasional basis Varies depending on college/dept. request 1.5 Procurement Contact Summary Rhidian Morgan Head of Procurment Swansea University IT Expenditure Swansea University can confirm the following in relation to total IT spend for hardware desktops, hardware laptops, software, hardware infrastructure, hardware networking, maintenance hardware and maintenance software:- 2013/14-2,846, /13-2,743, IT Suppliers Swansea University can confirm that the top five IT suppliers (by expenditure) in the academic years ending 31 July 2014 and 31 July 2013 were: Expenditure Including VAT Viglen 368k Dell 197k Insight 214k Unit 4 175k OLC 126k 2013 Expenditure Including VAT Viglen 241k Dell 381k Unit 4 289k Oracle 208k BT I net 156k 5
6 Please note, these figures are based on a manual interrogation of the University expenditure figures within QL (University procurement system) and does not include the expenditure figures through purchasing cards. 2 Telephony 2.1 Mobile phone Supplier Contract Value No of Users Duration Contract Dates Internal Contact 2010/ / /13 O2 15.5K 21.8K 19.3K 124 Agreement due to expire March/April 2015 GPS agreement due to expire 2015 Rhidian Morgan EE (having taken over Orange and TMobile) 17.8K 20.7K 22.1K 62 Each mobile taken out is on a separate contract (normally for a 24mth term) so each is due to expire at the corresponding dates Various due to the 24mth terms for each mobile Rhidian Morgan Vodafone nil 19.1K 29.7K 56 Each mobile taken out is on a separate contract (normally for a 24mth term) so each is due to expire at the corresponding dates Various due to the 24mth terms for each mobile Rhidian Morgan 2.2 Fixed Line Contract expiry date Number of fixed lines Virgin Media, Vodafone Gamma N/A Annual contracts Virgin - 3 x 30 ISDN Gamma 12 SIP trunks Vodaphone 1 x 30 ISDN 6
7 2.3 Fixed Minutes Gamma Virgin Number of extensions Approx 3500 Contract expiry date N/A Annual contracts Contract review date August 1 st Minutes landline average monthly spend 2000 Number of fixed lines Fixed Broadband Janet Contract expiry date N/A Annual contract Annual spend Approx 64, PBX and VOIP Installation date July 1999 Hardware brand Alcatel Existing maintenance supplier SWcomms Average spend per annum 76,000 Contract expiry date 31/07/2015 Number of users Computing and Printing 3.1 Desktops Primary Vendor Viglen Number of users 4000 Approx. annual spend 794, Laptops Primary Vendor Toshiba Quantity in use 1000 Approx.annual spend 479, Scanning Software 7
8 Existing software Konica Minolta 3.4 Printers and Scanners s Konica Minolta Contract end date December 2016 Procurement details Framework 4 Software 4.1 Desktop Operating System, Microsoft Office, Document Management Software OLC Existing software Windows 7 Contract start date August Annual Contract end date July Annual Expenditure 150,000 as part of campus agreement 4.2 Windows Licenses Contract start date Contract end date OLC August Annual July Annual 4.3 PDF Software Existing software Adobe Professional 4.4 VMware Phoenix Software Number of VMware servers 50 Number of virtual servers 500 Contract value 23,204 Contract expiry date July Annual Contract review date April Annual 8
9 4.5 Anti Virus Existing software Contract value Expiry date Review date Microsoft Forefront Part of Campus License for all MS product Annual Annual 4.6 LMS/VLE Existing software Blackboard Contract expiry date 2018 Contract review date 2016 Expenditure 125,000 How many users does it support 20,000 Self-hosted or third party Self Hosted How many employees manage it? ERP/HR/Payroll/Finance Software supplier Unit 4 Business Software Ltd Contract Description Includes upgrade, maintenance and support Contract review date April 2020 Annual average spend 240,000 Number of Users Enterprise License 4.8 CRM Software supplier Crimson Consultants Ltd Software name Microsoft Dynamics Contract Description Includes upgrade, maintenance and support Contract expiry date April 2015 Annual average spend 75,000 Number of Users Numbers not determined within contract 5 Networking 9
10 5.1 Network Management Tool Existing software Devices managed Open Source, Various All 5.2 Backup Software Existing software Veeam Contract expiry date 2016 Contract value 25,000 Review date WAN : Logicalis Contracts for: Baglan Specific, CHHS Carmarthen Contract expiry date: Annual contracts Contract review date: Annual contracts Approx. annual spend: : Virgin Media Contracts for: Morriston Hospital, Hendrefoilan village, Beck Hall Contract expiry date Annual contracts Contract review date Annual contracts Approx. annual spend 26,000 : Criterion Contract for: Inter-site link Bay campus to Singleton Contract expiry date: 2019 Contract review date: 2019 Approx. annual spend: 19,200 : JISC Janet Contract expiry date: Annual contracts Aug 1st Contract review date: none Approx. annual spend: 64, LAN 10
11 BTinet Hardware used Cisco Approximate users 7000 Contract expiry date Annual Oct 5.5 WIFI Btinet Average annual spend 50,000 Name of equipment Cisco Number of users 20,000 Wi Fi maintenance supplier None 5.6 SAN Phoenix, Softcat Hardware used HP 3Par 6400 and Lefthand Approximate users 20,000 Contract value 16,000 and 15,000 respectively Expiry Date July 31 st Annual Review Date April Annual 5.7 Server and Storage Harware Maintenance OCSL Number of physical servers 95 onsite 2 offsite Contract value 70,000 Expiry date July 2017 Review date April Hardware Load Balances and Maintenance BT engage Type of hardware Jet Nexus Review date 2017 Maintenance None 11
12 6 Audio Visual Equipment 6.1 s over the last 3 years GVmultimedia 6.2 Expenditure Approx. 150,000 PA 12
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