I want to submit a request for the following information relating to Fixed Telecommunications and Internet Services:

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1 Freedom of Information Request Reference No: I note you seek access to the following information: I want to submit a request for the following information relating to Fixed Telecommunications and Internet Services: 1. Current Fixed Line (Voice Circuits) Provider- Supplier s name 2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers 3. Fixed Line- Contract Duration- the number of years the contract is for each supplier. 4. Number of Lines- Please can you split the number of lines per each supplier? 5. Minutes/Landline Provider- Supplier s name (Fixed Voice not Mobiles) 6. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. 7. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is 8. Minute s Landlines Contract Duration: the number of years the contract is with the supplier. 9. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is 10. Fixed Broadband Provider- Supplier s name 11. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers 12. Fixed Broadband Annual Spend- Annual average spend. An estimate or average is 13. VOIP/PBX Installation Date: - please provide day, month and year (month and year is also acceptable).if various date please state date for the main telephone system. 14. Renewal Date on any leased Telephony systems - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. 15. Lease Provider- Supplier s name. 16. WAN Provider- please provide me with the main supplier(s) 17. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers 18. WAN Annual Spend- Annual average spend. An estimate or average is

2 19. Internal Contact: please can you send me there full contact details including contact number and and job title. DECISION I have today decided to disclose the located information to you in full. Please see the below information pursuant to your request above. 1. Current Fixed Line (Voice Circuits) Provider- Supplier's name Telephony services are provided by CapGemini as part of a 10-year outsourcing contract ending in. CapGemini uses BT plc as a material subcontractor to provide the services. 2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the 3. Fixed Line- Contract Duration- the number of years the contract is for each supplier. 10 years 4. Number of Lines- Please can you split the number of lines per each supplier? Only one supplier used CapGemini (BT plc) " 25,250 extension lines " 573 broadband lines " 1549 WAN Lines 5. Minutes/Landline Provider- Supplier's name (Fixed Voice not Mobiles) CapGemini (BT plc)

3 6. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. 7. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is Average monthly spend is 103, Minute's Landlines Contract Duration: the number of years the contract is with the supplier. 10 years 9. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is Estimated at 25,250 extensions within the organisation. 10. Fixed Broadband Provider- Supplier's name CapGemin (BT plc) 11. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the 12. Fixed Broadband Annual Spend- Annual average spend. An estimate or average is 374, 742 average spend (reducing due to lower tariff introduction in 2013)

4 13. VOIP/PBX Installation Date: - please provide day, month and year (month and year is also acceptable).if various date please state date for the main telephone system. Transition to VOIP commenced in October 2010 and is due to complete by December Renewal Date on any leased Telephony systems - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. No Leased Systems 15. Lease Provider- Supplier's name. N/A 16. WAN Provider- please provide me with the main supplier(s) CapGemini (BT plc) 17. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the 18. WAN Annual Spend- Annual average spend. An estimate or average is 4,7800,000 (converged network) 19. Internal Contact: please can you send me there full contact details including contact number and and job title. Michael Todd Head of Commercial Michael.todd2@met.police.uk

5 Met HQ - Digital Policing

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