Corporate Overview NEC Australia NEC Australia au.nec.com
Company facts Strong history in Australia - Forty six years local expertise combined with global reach as part of NEC Corporation, a global leader in the integration of IT and network technologies. Depth and breadth of experience - Our solutions and services include IT applications and solutions development, unified communications & collaboration, complex communications solutions, network solutions, display solutions, identity management, research & development services, systems integration, cloud solutions and professional, technical and managed services. Multi-vendor expertise - Strategic partnerships with leading technology vendors including Cisco, Genesys, HP, IBM, Microsoft and Oracle. Local R&D investment - Since the year 2000 NEC has invested more than $200m in local technology innovation. National reach - Australian head office in Melbourne, Victoria, with offices nationwide and a national partner network supporting our customers. 2
Adaptable technology solutions for a rapidly changing environment Vision: To deliver innovative, tailored, technology and communications solutions through our unique and diverse talent, industry partnerships and customer relationships. The technology environment is rapidly changing. Government and enterprise organisations are faced with an ever-increasing array of options as they transform their businesses to meet the demands of an always on, connected environment within their own and their customers organisations. Navigating this landscape is easier with the help of an expert Australian technology partner. NEC Australia has more than 45 years local experience, and the global backing of NEC Corporation. This makes it one of the most trusted names in the Australian technology industry. NEC Australia also has extensive experience in implementing vertical-based ICT solutions (both on premise and hosted). These include Government (Federal, State and Local), financial services, professional services, utilities, defence, public safety, engineering and construction, transport and logistics, education, mining and resources and health. Our end-to-end technology solutions and services span the design, build and ongoing support of ICT solutions, helping customers maximise the ROI from their technology investments. We do this by taking a holistic view of your business and technology environment, including assessing strategy, technologies, operations, people and processes. Our market approach NEC Australia can support customers throughout their business lifecycle. Our solutions and services range from stand-alone product solutions through to ICT business transformation support. Business transformation Defining how technology will support transformative changes to your business model is a common requirement we address. NEC Australia prides itself on building trusted partnerships with customers to deliver innovative, specialist technology solutions to complement large, complex project outcomes. We do this by bringing together a compelling value proposition of consultancy, technology solutions, services and expertise to help you achieve your transformation goals. IT applications, communications and solutions development We offer a broad range of ICT solutions. These include IT applications and solutions development, unified communications and collaboration, complex communications solutions (such as systems integration and engineering for capital intensive industries), network solutions, biometrics and display solutions. The solutions we design support a broad range of customer requirements including customer experience, collaboration, workforce mobility, productivity and cost reduction improvements. ICT staff resourcing We offer a flexible ICT staff resourcing service so customers can quickly augment their in-house IT capability. We can dynamically scale to meet your requirements, delivering considerable cost savings for extended engagements. Applications and infrastructure managed and support services A core NEC capability is the provision of shared infrastructure and services, on premise, hosted or via a Cloud solution, to help our customers achieve improvements in operations and customer experience. We deliver this through a customised ICT infrastructure, providing managed services and hosted solutions including IaaS, PaaS, SaaS and XaaS. Support also extends to desktop, data and voice network management and a range of related professional, technical and support services. World class unified communications and display solutions products We are a world leader in the development, delivery and support of unified communications, collaboration and contact centre solutions for businesses of all sizes. Our display solutions portfolio of monitors, LCD/LED display panels and projectors is also recognised globally for its quality and cutting edge innovation. 3
The NEC Australia difference Our people make the difference. It s through their passion for innovation and their unique creative approach that they constantly push the boundaries to solve customers business and technology challenges. Our unique team of more than 1400 dedicated professionals is on hand to provide independent advice and support to help you achieve your business objectives. Part of what makes NEC Australia unique is our multi-domain expertise capability. Our experience in combining traditional IT skillsets with engineering and design capability means we can deliver tailored business and technology solutions for our customers. This depth of talent includes engineers and experts in research and development, applied science, engineering design and integration, IT business applications development, systems design and professional and technical services. We also have access to some of the world s leading technology experts within the global NEC Corporation network. No matter what the problem, we pride ourselves on being able to provide business insight and develop a consultative rapport with customers so we get to the heart of the issue. Whether the problem is simple or complex, routine or transformative NEC is a safe pair of hands that will make it happen. Partnering for success We work with the world s leading solutions and services companies to develop the best outcomes for your business. Authorised Systems Integrator The development of multi-vendor partnerships and alliances across our business means we can provide the right solutions for customers. And as new technologies emerge and customer needs evolve, so do our partnerships. Key NEC Australia partners include: Apple Cisco Genesys HP IBM Microsoft Oracle Polycom Enghouse Interactive (formerly Zeacom) 4
Reliability & ability to deliver NEC Australia provides a full range of managed application and infrastructure services as well as comprehensive support programs. Our expertise in hosting, cloud and virtualisation helps keep many of Australia s State and Federal Government departments, major enterprises and small to medium businesses running around the clock. Our Australian-based national operations centres offer a single, 24 x 7 point of contact for solving problems from tier 1 helpdesk through to tier 2 and 3 technical support via our national network of engineers and support staff. From technical and strategic consulting through to deployment and ongoing support, NEC has the right people, skills and experience to deliver real value to your business. We also have extensive data networking skills, and hold Cisco Gold Partner and Microsoft Lync Gold Partner certifications. The innovation factor The ability to innovate and create is part of NEC s DNA it s just how we do things. It s the reason we have been so successful in developing award-winning solutions for our Government and enterprise customers. Some examples include: Developing an *award-winning mobile fingerprint scanning solution with SA Police to allow officers to accurately identify persons of interest. The solution utilises NEC s expertise in biometric and identification solutions along with mobile application development. Deployment of hundreds of digital television transmitters as part of the nation s conversion from analogue to digital free to air broadcast technology delivery to broadcast news and entertainment to almost every Australian home. Developing the Mobile Access Controller (MAC) specifically for vehicle fleets in Australian conditions. This smart mobile communications platform provides mission-critical voice and data coverage for field and emergency workers. Delivered the successful Broadband for Seniors program for the Australian federal Government. Broadband for Seniors was a highly successful program that provided broadband access and training to over 250,000 seniors to help them confidently and securely use the internet. Maintaining and supporting multi-vendor voice and data systems for NSW Police - Australia s largest police force. Our technology centre in Melbourne is one of only three global NEC mobility R&D centres. Since 2000, we have invested more than $200 million in local technology development, including customised mobility development, for our systems integration customers. Delivering most of the technology services required in the Northern Territory to support remote communities. This is achieved through a combination local operations regional partnerships. * 2014 SA State iaward, SA Premier s iaward and National Merit iaward. 5
Adaptable solutions and services for a rapidly changing environment. IT applications & solutions development Network solutions Display solutions Complex communication solutions Unified communications solutions Professional services Technical services Cloud & managed services System integration services Research & development NEC Australia solutions portfolio Solutions IT applications and solutions development Business intelligence CRM Custom application development ERP ID management solutions (biometrics/security and surveillance) Information management Mobile application development Training Network solutions Data networking solutions Network integration solutions Network management Security solutions Display solutions Data projectors Desktop monitors Digital cinema projectors Digital signage Display software applications LCD / LED display panels Media players Specialist and colour critical monitors Complex communications solutions Air-ground-air communications Broadcast solutions Machine-to-machine communications Microwave communications (inc. ipasolink) Mobile voice and data solution (MAC) Rail and port technology solutions Satellite communications Wireless and wireline communications Unified communications and collaboration Call management solutions Contact centre (large/small) Mobility solutions Presence and messaging Video collaboration Voice and IP telephony (including systems, handsets and relevant applications) 6
By taking a holistic view of your business and technology, we are able to deliver the best return on your technology investment. NEC Australia services portfolio Services Professional services Business analysis Business and ICT strategy ICT consulting services ICT service management and governance ICT people resourcing and recruitment services Project management Strategic consulting User experience & design Technical services Design and development Multi-vendor contract management Multi-vendor services, support and maintenance NEC network insight Technology lifecycle management Cloud and managed services Applications management Cloud services (IaaS, PaaS, UCaaS, SaaS) DBA services End user support (desktop and end user device management) Hardware maintenance and asset management ICT outsourcing Monitoring services and continuity planning Remote community ICT support Security / access management Server management Service desk / self service Storage as a service Unified communications management Voice and data network management Systems integration services Communications systems integration Systems engineering Research and development Australian mobile technology R&D centre 7
NEC brings together and integrates technology and expertise to create the ICT-enabled society of tomorrow. We collaborate closely with partners and customers around the world, orchestrating each project to ensure all its parts are fine-tuned to local needs. Every day, our innovative solutions for society contribute to greater safety, security, efficiency and equality and enable people to live brighter lives. For more information, visit au.nec.com, email contactus@nec.com.au or call 131 632 Australia NEC Australia Pty Ltd au.nec.com Corporate Headquarters (Japan) NEC Corporation www.nec.com North America (USA) NEC Corporation of America www.necam.com Asia Pacific (AP) NEC Asia Pacific sg.nec.com Europe (EMEA) NEC Enterprise Solutions www.nec-enterprise.com About NEC Australia Pty Ltd. NEC Australia is a leading technology company, delivering a complete portfolio of ICT solutions and services to large enterprise, small business and government organisations. We deliver innovative solutions to help customers gain greater business value from their technology investments. NEC Australia specialises in information and communications technology solutions and services in multi-vendor environments. Solutions and services include: IT applications and solutions development, unified communications, complex communications solutions, network solutions, display solutions, identity management, research and development services, systems integration and professional, technical and managed services. NECA Corporate Brochure v.12.01.15 NEC Australia Pty Ltd reserves the right to change product specifications, functions, or features, at any time, without notice. Please refer to your local NEC representatives for further details. Although all efforts have been made to ensure that the contents are correct, NEC shall not be liable for any direct, indirect, consequential or incidental damages resulting from the use of the equipment, manual or any related materials. The information contained herein is the property of NEC Australia Pty Ltd and shall not be reproduced without prior written approval from NEC Australia Pty Ltd. Copyright 2015 NEC Australia Pty Ltd. All rights reserved. NEC, NEC logo, and UNIVERGE are trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All other trademarks are the property of their respective owners. All rights reserved. Printed in Australia. Note: This disclaimer also applies to all related documents previously published.