The Best Kept Secrets of Cloud Service Providers

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1 Cloud Solutions CP103PN The Best Kept Secrets of Cloud Service Providers Matt Richards Senior Director, Product Marketing

2 The Best Kept Secrets of Cloud Service Providers New cloud offerings are providing enterprises with a whole new set of IT options. Hear from a panel of service providers about how the cloud is enabling them to more rapidly offer new and differentiated services to supplement an organization's internal infrastructure in ways not previously possible. In addition, learn the service providers' newest tricks of the trade around technology, staffing, and processes in cloud-enabled IT operations that enterprises can apply immediately to their own business service delivery. And, learn how best to evaluate and work with service providers to get the best possible agility for your business.

3 Who we are Ativas is a MSP (Managed Service Provider) in Brazil with a US$ 50 million investment. Directed to Cloud Computing Services, outsourcing and hosting information bases, our Data Center is the first large commercial datacenter with Tier3 classification built in Latin America ft2 of total area Facility area of ft2 with ft2 of raised floor. Infrastructure Certifications Tier III - Uptime Institute and TÜV Rheinland Projected on Green IT concept Latin American Cisco case on network layer virtualization CA Technologies case for services management solution Processes ISO Certification People Talents prepared to integrate high-performance teams

4 How we start Cloud Services First Step: Second Step: Third Step: Understand and structure the development and service processes. Understand the customer s current state, the local market and make a cloud strategy. Best tools and solutions to enable delivery cloud services Automation along with standardized and consolidated configuration templates frees staff to work on strategic initiatives

5 ATIVAS Private Cloud Services Environment Customer A Customer B Customer C... Customer N Wave 3 CA Service Catalog SaaS (Software as a Service) PaaS EaaS (Everything (Plataform as a Service) DaaS (Database as a Service) Wave2 CA SAM Spectrum Automation Management Wave1

6 thank you Claudio Correa Business Development;

7

8 Integration Offerings Analysis and Planning Cloud Integration On Demand In the Cloud Focus Areas Financial Institutions Public Institutions Industrial sector Data Centers Focus Geographical Denmark Scandinavia Northern Europe Profiles and Skills Cloud Integration Specialists Cloud Security Experts Cloud Management Specialists Copyright 2011 Cloud ITeration All Rights Reserved

9 Advice to Enterprises Have a Cloud Strategy. When you go Cloud there will be no way back! Find a trusted advisor willing to be the facilitator of all challenges. Use two committed security where ever possible. Real time monitoring of all Services. Forget about SLA s as you know it! Consider the use of devices in either a any device or isolated device proposition. Migrate most mature systems to Software as a Services and move more complex systems later. Make a data classification and consider where to store critical data. Regulatives can compromise any proposition if not adressered properly. Make a plan for moving Directory Services to the Cloud. State who is the responsible of your data s integrity before the engagement begins! Copyright 2011 Cloud ITeration All Rights Reserved

10 ScaleMatrix takes an infrastructure based approach to providing best-in-class cloud hosting solutions to clients at every stage of their IT Lifecycle development. By investing heavily in both facilities and personnel, and developing strategic relationships with critical hardware, software, and support service vendors ScaleMatrix is able to offer clients industry leading solutions which include design, deployment, and ongoing management as part of our standard offering.

11 Don t try to eat the elephant all at once! Choose the applications that will be easiest to migrate to the cloud first. The low hanging fruit should be the first place to look when beginning your cloud adoption. As you become more familiar with the process, continue on to the more complex applications.

12 1. Can they point to the platform they deploy their private cloud offering on? 2. What type of physical infrastructure do they deploy with each private cloud? 3. At what level do infrastructure level items become shared? 4. How many data centers do they occupy? 5. What is their licensing model? 6. What other services do they provide that add to the private cloud offering?

13 Logicalis Overview November 2011

14 About Logicalis Group International IT solutions and managed services provider with a breadth of knowledge and expertise in: Cloud Services Data Center Communication and Collaboration Managed Services Over $1 billion in revenues. Operations in USA, Europe, Latin America and Asia Pacific. Almost 2,500 employees worldwide Over 6,000 corporate and public sector customers. Strong global partnerships with technology leaders - CA Technologies, Cisco, HP, IBM and Microsoft. 14 Title

15 Vince DeLuca, Chief Operating Officer Joined Logicalis in December 2010 as the Chief Operating Officer. Responsible for the overall strategy of Logicalis, Inc. and oversees the company s go to market functions. Service provider and Enterprise experience. Complex solution development experience for many vertical markets as well as horizontal offerings. Cloud Advice - the path to the Cloud there are many different options but rather than a revolution; Cloud Private Hybrid Computing is a fundamental paradigm shift in IT Services Delivery and do not forget about the tight integration required with Service Management. Public 15 Title

16 Thank you

17 Thank you! questions?

18 Session # CP103PN Please scan this image to fill in your session survey on a mobile device

19 legal Certain information in this presentation may outline CA s general product direction. This presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. This presentation is based on current information and resource allocations as of November 16, 2011 and is subject to change or withdrawal by CA at any time without notice. The development, release and timing of any features or functionality described in this presentation remain at CA s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA may make such release available to new licensees in the form of a regularly scheduled major product release. Such release may be made available to licensees of the product who are active subscribers to CA maintenance and support, on a when and if-available basis. The information in this presentation is not deemed to be incorporated into any contract. Copyright 2011 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY. CA assumes no responsibility for the accuracy or completeness of the information. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. In no event will CA be liable for any loss or damage, direct or indirect, in connection with this presentation, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages.

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