T H E F U T U R E I S O P E N B E T T E R S Y S T E M S. B E T T E R B U S I N E S S. B E T T E R C U S T O M E R S E R V I C E. M O R E F O R L E S S.
T H E L E A D E R S I N L I N U X The demand for Open-Source software (OSS) solutions represents the most significant technology adoption process today. The team at LinuxIT exists because we have a passion for Open-Source and Open-Standards, within the context of blended IT systems. A passion for best fit technology and world class service that we have been practising for the past 12 years. p1 The Leaders in Linux p2 Blended Technology p3 More Organisational Agility and Innovation p4 Better Information Management & Communications p5 More Freedom - No Lock-In p6 More Technology Choice p7 More Cost Control p8 More System Flexibility, Reliability and Security p9 Better Services by Design p10 Better Quality by Design A pragmatic, informed, impartial and proven approach to open computing that has made us the fastest growing independent specialist today. We are driven by our clients wants, needs and expectations, and we regularly monitor the performance we provide to a wide variety of organisations from the private and public sectors. We work in an open, collaborative, and partnership way. Listening and understanding your strategic and IT management requirements to ensure we deliver value for money, consistently. It s why over 90% of our current clients have been with us for over 5 years. We invest heavily in facilities, systems and our people to ensure we continue to deliver award winning service. LinuxIT is an ethical business too. As part of this obligation we support Great Ormond Street Hospital Children s Society, the Rainbow Centre that provides support to children and families, and Help for Heroes. Headquartered at new purpose developed offices on the outskirts of Bristol, near the M4/M5 intersection, we also have offices in London. You can find much more about us at www.linuxit.com 21 D E L I V E R I N G O P E N - S O U R C E S O LU T I O N S W I T H P R I D E T E C H N O LO G Y I C U LTA N C Y I I I P R O F E S S I O N A L, M P L E M E N TAT I O N I R E S P O N S I V E, I M PA R T I A L, E S U R C I N G I T D E D I C AT E D A N D A I N I N G I S E X C E P T I O N A L U P P O R T
H O W B L E N D E D T E C H N O L O G Y H A S F O R M E D A S T R O N G C O M P U T I N G B A S I S 1970 1983 1995 2003 2005 2007 2015 2020 Proprietary Software Community Free and Open-Source Software Virtualization Enterprise Open-Source Software Cloud Connected Data Management Utility based hosted Cloud Solutions Corporate Cloud connected Ecosystems 1970-1983 1984-1995 1996-2008 2009-2020 Software copyright leads to the development of proprietary software and the establishment of Novell, Microsoft, Oracle, Apple and others. GNU operating system development leads to the most widely used free software license, GNU GPL. UNIX operating systems arrived and SQL developed. Community Open-Source software (OSS) development begins and leads to tens of thousands of projects worldwide. X86 architecture arrives. Commercial off-theshelf software introduced. Linux kernel source code released. The beginning of personal computing. Local Area Network and client server computing arrives. Organisations own their software, on premises, and manage it internally requiring significant infrastructure and capital expenditure. Wide Area Network based applications and infrastructure management technology becomes available, and Software-as-a-Service vendors begin to emerge enabling broader adoption of application specific technologies. X86 Virtualization platforms appear. Enterprise Open-Source model developed. Specialist IT outsource service provision appears. The Internet and broadband availability powers disseminated computing. Rapid growth of Internet usage driven by social media and the.com boom. The global recession starts in 2007 and its impact on the performance and finances of the private and public sectors leads to a significant increase in Open-Source Software interest and adoption. Increasing costs of energy and space lead to IT technology consolidation through Virtualization. Cloud applications and infrastructure services appear. Demand for more technology choice, whilst limiting risk, leads to the development of Enterprise OSS ecosystems and Indemnified Community projects, such as the LinuxIT Indemnification Program. Scalability provided by IPV6 and ever increasing bandwidth, and dynamic cloud architectures. 2
M O R E O R G A N I S AT I O N A L A G I L I T Y A N D I N N O V AT I O N Fast moving, highly competitive, global markets and increasing customer demands and expectations require you to be fast on your feet. Open-Source based solutions can empower your organisation to be so. We used LinuxIT to get our new state of the art CAD tools up and running, in the shortest possible time with a minimum of fuss. Their service was professional, sleek and second to none. This tool setup is now being rolled out, companywide across the world. David Dearn, Micrel 3
Home Map View Share B E T T E R I N F O R M AT I O N M A N A G E M E N T A N D C O M M U N I C AT I O N S At the heart of every successful organisation is the ability to access accurate, timely and relevant management information. Similarly, systems have a key role to play in enabling efficient social media communications across multi-team, multi-site operations. Open-Source technology can provide the solutions you need. The LinuxIT solution has given us the level of reliability we need to operate in a dynamic environment where lives rely upon the IT systems being available. The infrastructure is proactively managed and users are supported, making it possible for us to optimise uptime and respond efficiently to our clients. IT Director, Great Western Ambulance Service, NHS Trust 4
M O R E F R E E D O M - N O L O C K - I N Enterprise and community Open-Source technologies offer you the freedom to deploy at your own pace, in your own way, and with greater scalability. And the freedom to break from escalating costs and to adopt new software with ease if and when you wish to such as moving from Unix to Linux, running SAP on Linux and so on. Unlike Sun Solaris or Microsoft Windows, Linux gives us the option to scale up, down or across platforms-mainframe, midrange and PC desktop. CIO, Major International Bank 25
M O R E T E C H N O L O G Y C H O I C E Choose enterprise level Open-Source based technology from global leaders such as Red Hat. Or use our Indemnification Program. A world first, it provides a verified technology support program providing total reassurance around community based OSS solutions. A vast technology choice that can empower you to embrace Virtualization, the Cloud and much more. Open-Source software comprises commercial and community versions, commercial where you pay for a structured development process, and have the reassurance of indemnification and essential support. While the community options are free there can be no guarantee of indemnification. But with LinuxIT we have an indemnification product which enables organisations to select community versions with complete piece of mind. Peter Dawes-Huish, Chairman & CEO, LinuxIT 6
M O R E C O S T C O N T R O L System productivity gains, capital and operating cost savings, power management control and the consolidation of IT assets are all within your grasp by running Open-Source software on industry standard servers. Add to this our specialist professional services and you have the complete easy to manage integrated package. By using LinuxIT our business benefited in many ways. For instance by switching to the new architecture, we immediately saved tens of thousands of pounds. CIO, Major Telecoms Company 7
M O R E S Y S T E M F L E X I B I L I T Y, R E L I A B I L I T Y A N D S E C U R I T Y INTEROPERABILITY DURABILITY INTEROPERABILITY SCALABILITY DURABILITY SCALABILITY Blended systems need to have technology with a strong interoperability capability at their heart. Our experience of working with Open-Source and proprietary software over many years enables us to achieve the best fit, to meet your precise requirements and budget. Open-Source based systems are renowned for their durability. While Our engineers hold a range of security and clearance certifications and are used to working with systems holding confidential and commercially sensitive information. LinuxIT enable us to have robust systems that are future proofed. Anthony Underwood, Health Protection Agency 8
B E T T E R S E R V I C E S B Y D E S I G N Our professional services, implementation, resourcing, training and support services can be used to complement the software support, updates and development provided by vendor subscriptions. You can also extend and tailor our services to meet other business, technology and system requirements. In total the most comprehensive specialist outsource blended system service offering available in the UK today. More at www.linuxit.com LinuxIT were by far the most helpful company we approached, offering a complete package of design, implementation and support. Ben Bull, Senior Learning Technologist, University College Falmouth 9
B E T T E R Q U A L I T Y B Y D E S I G N The ITIL (Information Technology Infrastructure Library) framework provides the background to our service operations, and our processes follow its Service Lifecycle. We strive to maintain all our business practices compliant with BS: EN: ISO9001:2008 for our business processes, and BS: ISO/IEC 20000-1:2005 for our Service Desk operation. More at www.linuxit.com The ITIL framework provides the backbone of our operations. Our processes follow the five phases of the ITIL Service Lifecycle: Strategy, design, transition, operation and continual improvement. We use ITIL,the PRINCE2 project management methodology and risk management principles to underpin our services and achieve ISO compliance. Mike Curtis, Executive Director - Service Delivery, LinuxIT T E C H N O LO G Y I LO C O N S U LTA N C Y I LTA I M P L E M E N TAT I O N I TAT R E S O U R C I N G I T R A I N I N G I S U P P O R T 10 3
LinuxIT (Europe) Ltd LinuxIT House 5 Monarch Court Emersons Green Bristol BS16 7FH UK T 0845 606 3002 E sales@linuxit.com W www.linuxit.com All registered trademarks are acknowledged