Product Overview. UNIFIED COMPUTING Managed Hosting Compute

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1 Product Overview Interoute provide our clients with a diverse range of compute options delivered from our 10 carrier-class data centre facilities. Leveraging our extensive and diverse next generation IP network we put clients compute capability in the optimal place to deliver fast and scalable services. With best of breed security management and around the clock technical support, Interoute are ideally placed to deliver business critical infrastructure. Clients can choose from either dedicated, multi-tenanted or hybrid compute environments and our unique network capability allows the presentation of these resources to either be public or private. This means that our clients for example, can easily configure a private cloud solution based on dedicated hardware, or opt to utilise our multi-tenanted cloud platform (VDC). The services application centric design is focussed on providing the foundation for supporting business critical applications. By providing full lifecycle support from installation to in life service management Interoute ensures that the chosen compute environment remains secure, robust and performance optimised, through tasks such as patching, OS hardening, tuning, backups, event and incident management. 1

2 Example Implementations The heterogeneous solutions created utilising Interoute s flexible compute capabilities are many and varied. The below demonstrates several popular use cases: ICT Consolidation: The centralisation of IT into a central compute environment containing a mixture of cloud and dedicated servers to gain the optimal blend suiting the application and business demands. Typically customers take advantage of Interoute s datacentre and network capability by integrating the environment into a private MPLS network and using a second Interoute data centre for disaster recovery. Web Presence: As owner, operator of a significant part of Europe s core Internet capability, utilising compute resources built into this fabric for public facing web environments is a popular use case. Web environments need to handle more dynamic compute demands to address peak usage periods, therefore cloud servers are typically use to meet this scaling challenge in a cost effective way. Application/ SaaS Hosting: The hosting of a single or suite of applications either as part of a SaaS architecture or corporate requirement is a common requirement. The ability to utilise dedicated or cloud servers to suit the application or compliancy demands ensure a flexible deployment model without physical constraints. An overlay of a database managed service is a popular option for ISV s and corporate deployments. Technical Product Details Product Types Interoute s managed compute provides customers with the ability to choose from the two below computing factors: Multi-Tenanted (Cloud) Compute Our multi-tenanted cloud platform is the most dynamic way to consume Interoute s compute capability. Delivered as managed virtual servers to our customers the hardware layer is abstracted delivering a true cloud service. Our secure and performance optimised platform ensures that each customers compute workload is isolated from other customers into a virtual datacentre meaning there is no tax over running on a dedicated server. Dedicated Compute Interoute offers customers the option to operate their compute environment on dedicated hardware. Our infrastructure team can then either manage these dedicated servers as standalone devices or as a virtualised platform. At Interoute, our approach to private cloud is a little different. We have unified the two fundamental security mechanisms for computing and network. Our unique capabilities allow Interoute to provide a Private Cloud either from a multi-tenanted or dedicated compute option. Interoute can tie your compute environment to a VLAN, which provides complete logical separation. Then we tie this VLAN to the VRF (Virtual Route Forwarder) of your MPLS network, which defines a private domain on your own network. Interoute can then wrap around addition security controls such as firewalls, access control etc. to provide a true private cloud. 2 2

3 Options Further to the Product Types, Interoute provides a variety of Management Options that may be layered onto your solution: Area Data Centre Hardware Services Operating System Backup & Recovery Application Services Customer Support Options Feature Managed Hardware Managed OS Application Foundation Application Management Power Space Cooling Hardware Procurement Hardware Installation Hardware Repair ICMP Monitoring Operating System Installation Operating System Licensing Option Option Option Patch Management CPU, Disk, RAM Monitoring Antivirus Management (Win) Flat File Backup & Recovery Application Backup & Recovery Application Installation Application Monitoring Application Configuration Application Support Application Licensing Option Option Business Hours: Mon-Fri, 08:00 18:00 Outside Business Hours 3 3

4 Key Features & Benefits Select from one of our 10 European Data Centres: Interoute offers a choice of 10 European Data Centres including France, UK, Germany, Netherlands and Sweden allowing customers to ensure that compute resources have user proximity and can maintain data residency requirements. Compute flexibility designed to meet customer s needs: A market leader in enabling hybrid cloud environments, Interoute allows customers to choose the right solution from our dedicated or cloud compute options to meet the application and business needs. Leverage one of Europe s largest networks: As owner operator of Europe's largest cloud services platform, which encompasses over 60,000 km of lit fibre, Interoute allows customers to directly connect in over 150 locations throughout Europe, using Interoute s unified connectivity MPLS service. Taking away the management burden: Interoute s operations centre will proactively monitor and manage the compute environment 24 hours a day, 365 days a year. We reduce the operational overhead by performing tasks such as backups, patching and maintenance. Peace of mind security: ISO27001 accredited security management complemented by a strong portfolio of technology capability including Firewalling, IPS, 2FA, AV, Content Filtering, Encryption, Pen Testing and DDOS protection. Best of breed vendors: Interoute s compute options are delivered through best of breed vendor partnerships such as HP, VMware, Oracle, Red Hat, Microsoft and Symantec. Disaster recovery made easy: Interoute s datacentre, network and compute capability provides a strong foundation to offer disaster recovery options to meet a range of recovery point and time objectives. Experienced application and database management: Interoute has over 16 years experience in providing 24x7 application and database managed services. Dedicated consultants accredited in technologies such as Oracle DB, Microsoft SQL Server, MySQL, Exchange, Weblogic, Apache, AD, Oracle EBS etc.. can add real value to our core hosting services. 4 4

5 Related Products & Services Infrastructure as a Service (VDC) Managed Storage Application Management Managed Firewalls & Load Balancers Further Information & Support For product queries please consult your Account Manager. For further features and description of products, refer to the Interoute website