WELCOME HANDBOOK. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 1 14.04.15 16:18

Similar documents
Fees. Included in the Fees. Tuition. Accommodation. Meals

Fees. Included in the Fees. Tuition. Accommodation. Meals

6. Other Facilities and Useful Information 18

Fees. Included in the Fees. Tuition. Accommodation. Meals

All meals are included 7 days/week: breakfast, lunch and dinner from Monday to Friday; brunch and dinner on weekends.

Fees. Included in the Fees. Tuition. Accommodation. Meals

A Tradition of Excellence in Swiss Hospitality Management Education

L E S R O C H E S G L O B A L B B A

ORLANDO SUMMER CENTER

TUITION & OTHER FEES. Valid for

CANTERBURY LANGUAGE ACADEMY. English IN AUSTRALIA STUDY

International Guide to Getting Started

UNDERGRADUATE TUITION & OTHER FEES. Valid for

BRANDON COLLEGE. English as a Second Language. San Francisco, California Est SCHOOL CATALOG

A passport is required. Finnish participants may also use other official identification cards.

Pre-Arrival Information

GENERAL INFORMATION. IAEA Symposium on Isotopes in Hydrology, Marine Ecosystems, and Climate Change Studies in Monaco. Monaco, 27 March - 1 April 2011

Invitation to the Open House of: World Leader in Hospitality Management Education. swisseducation.com

Study Abroad Frequently Asked Questions

Writers Retreats at Casa Ana

Hilton Cyprus. the only 5*star hotel in Nicosia

tuition & other fees valid for 2014

Invitation to the Open House of: A World Leader in Hospitality Management Education

2011 Visiting Scholars Program Frequently Asked Questions

Leadership in the Global Economy Sawyer Business School at Suffolk University July 20 - August 01, 2015

Honeymoon of YOUR Dreams!

Be part of our INTERNATIONAL TRANSPLANT SNOW WEEK

Summer International Youth Programs in San Diego 2016

EOP STUDENT ORIENTATION AND REGISTRATION 2016 WHAT YOU NEED TO KNOW TO PREPARE FOR YOUR VISIT...

APPLICATION PACKAGE. Contents. Starting dates/course calendar

2016 Summer Short Courses in Chicago, Illinois

Bowling Holidays at Sunset Beach Club

For Accepted Students Handbook. Global Program: Atlanta, Georgia

AUPAIR EN FAMILIA AUPAIR EXPERIENCE. AUPAIR EN FAMILIA gives you the opportunity to immerse yourself in Spanish

APPLICATION PACKAGE CONTENTS STARTING DATES/COURSE CALENDAR

September January February June September January 2015

SUMMER SCHOOL. think multicultural. create new experiences

A MARK OF DISTINCTION THE FINEST IN SWISS HOSPITALITY RESPECTED THROUGHOUT THE WORLD

Exchange Report 2015 Spring University of Florida

University of Utah Residence Halls Lodging

Kaplan Aspect London, Leicester Square

Accommodation & Travel Services Manual

The Manz Family and the whole St. Gotthard team is looking forward to welcoming you and your guests soon.

Updating the International Standard Classification of Occupations (ISCO) Draft ISCO-08 Group Definitions: Occupations in Tourism and Hospitality

WELCOME TO RADISSON BLU

Summer Course. Lausanne, Switzerland

HOST FAMILY CODE OF PRACTICE. Dear Host Family

COLUMBIA COLLEGE HOMESTAY PROGRAM STUDENT HANDBOOK

Practical arrangements for admissions candidates in King s

RIT Global Student Exchange at RIT: Frequently Asked Questions

" A PROFESSIONAL START TO A CREATIVE FUTURE " JANUARY 2016 PROSPECTUS

HANDBOOK. There are soccer, volleyball grounds outside the Escandille resort, as well as an indoor swimming pool, sauna, a gym room and squash court.

Kaplan Aspect Illinois Institute of Technology

AIMING FOR GLOBAL EXCELLENCE. Programme Brochure. Luzern, Switzerland

ENGLISH FOR TOURISM INDUSTRY. Hotel Vocabulary. two hotel rooms with a door in the centre. local facilities such as stores and restaurants

Gap Year German & Ski Instructors Exam

MANCHESTER UNITED SOCCER SCHOOLS CAMPS 2015 RESIDENTIAL FOOTBALL CAMPS

Summit Music Festival

B U S I N E S S A N D C O N F E R E N C I N G

English Courses Business Courses. Launch y our C a r eer

WTCL Services SA. Business Service Réception. Building Services. Maintenance Service. Catering Services. Our other services providers

Access Statement for Wood View Guest House

Student s Guide Summer Camp Alicante

LSE - Department of Philosophy, Logic and Scientific Method Cumberland Lodge Weekend November 7-9 November 2014

NH Conf. Centre Koningshof Veldhoven

RE: Xavier University Buenos Aires Program February/March, 2010

FOYER INTERNATIONAL RULES AND REGULATIONS

Welcome to the Balanced View Center in Sweden

Riverside Nursing Home

WAIKIKI BEACH ON KUHIO

KU Summer School. 15 July 08 August 2013

Team Denver JCC Maccabi Games Information Packet

UK INTERNATIONAL RESIDENTIAL CAMP F.A.Qʼs

Riviera Residence Chalet la Varlope & pavillon «inspiring location»

OXFORD PROGRAM INFORMATION PACKET

UNDERGRADUATE AND POSTGRADUATE PROGRAMME GUIDE.

Your key to a successful hospitality career.

COMPREHENSIVE HIGH SCHOOL TRANSITION SURVEY TRANSITION ASSESSMENT/INTERESTS, PREFERENCES, STRENGTHS & NEEDS. Full Name: Birthdate: / / Age:

ROOMS DESCRIPTION BARCELÓ SOLYMAR

Welcome to American University! SCHOOL OF PROFESSIONAL & EXTENDED STUDIES. Living at the Berkshire Apartments

Study Year Abroad Course Guide

SEG ENGLISH FOUNDATION PROGRAMME

Lincoln University Summer Transportation Institute (STI) Program

Information. Ibicus IB Diploma Workshops 20 th 22 nd February 2014 at the International School of Prague, Czech Republic Welcome or Vítejte

TASK 1 INTERACTION CARD 1

2014 Chicago Lodging Recommendations

JUNIOR SUMMER COURSE. Oxford & Stratford-upon-Avon. Contact Us : jsc@oxfordhousegroup.com

Welcome to the Hong Kong summer program!

Planning a Budget for Study in Australia

Useful Information for Visiting JICA Kyusyu

SHS- GEORGE BROWN COLLEGE HOMESTAY PROGRAM Guidelines for Homestay Living. How the Homestay Program Works

The closing date for submission of a Student Grant Application is 1 August Website

MONTREUX UNIVERSITY MSB - MONTREUX SCHOOL OF BUSINESS. Switzerland Business Education with a Difference BACHELOR DEGREES

rce.csuchico.edu/alci

SMG#29 & TSG-SA Meeting Notice June 21-25, 1999 Hosted by Omnipoint and the GSM Alliance

TYPES OF ACCOMMODATION

Getting together. Present simple 1. New Year in Vietnam. Reading: Everybody s birthday. Word focus: Special occasions

MEMBERSHIP AT CELTIC MANOR

MONOLOGUE 13 : YOUR FAVOUTE RELATIVE

OUR CELEBRITY GUESTS

Transcription:

WELCOME HANDBOOK 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 1 14.04.15 16:18

2 1. Before You Arrive : Visa and Travel Information 3 2. What to Bring 6 3. Cesar Ritz Colleges Le Bouveret 3 4. Cesar Ritz Colleges Lucerne 10 5. Academic Services 15 6. Your Life on Campus 20 7. Other Facilities and Useful Information 25 8. Switzerland and General Information 27 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 2 14.04.15 16:18

3 1. BEFORE YOU ARRIVE : VISA AND TRAVEL INFORMATION 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 3 14.04.15 16:18

4 Before You Arrive : Visa and Travel Information ENJOY A MULTI-CAMPUS EXPERIENCE The Culinary Arts Academy Switzerland has two locations: in downtown Lucerne, a world-renowned tourism destination in central Switzerland; and in Le Bouveret on the shores of Lake Geneva. In both Lucerne and Le Bouveret, the Culinary Arts Academy is located within the campus of Cesar Ritz Colleges, one of the world s leading hospitality management schools. VISA APPLICATION It is important to apply for a student visa at least 8-12 weeks before students begin their courses, at the respective Swiss Embassy/Consulate. To apply for a student visa, the following enclosures are required : 1. 3x visa application form, duly completed, dated and signed (available at the local Swiss Embassy/Consulate) www.bfm.admin.ch /bfm/en/home/themen/einreise/ visumantragsformular.html 2. 4 recent passport-size photos in colour (must adhere to Schengen requirements) 3. Valid passport 4. School confirmation letter 5. Proof of financial resources (bank statement of the applicant or applicant s parents) 6. Diploma/certificates of completed studies with an official translation 7. English certification (IELTS, TOEFL, Cambridge, etc.) 8. Résumé (curriculum vitae) 9. Motivation letter and study plan 10. Written confirmation that the applicant will leave Switzerland after the requested stay Visa requirements vary for each country so students should check with the Swiss Embassy/ Consulate in their country before applying. For more information : www.eda.admin.ch/eda/en/home/reps.html Upon students arrival to Switzerland, the school will obtain necessary permits for study and work placement. PRE-DEPARTURE SESSIONS Organised by the local representative in many countries for students to meet each other and to receive a briefing on how to prepare for their stay in Switzerland. ARRIVAL TIME/DATES 9am Check-in weekend begins at 1pm on the Friday of the induction weekend. From this time, students will be able to move into their accommodation and have their meals at the school. Students should not arrive at school before this time. If it is unavoidable for students to arrive before Friday, they will be required to arrange their own accommodation. TRANSFER FROM GENEVA AIRPORT For students arriving at Geneva airport, the school can arrange a transfer. For more information students should contact their local representative or the admissions office. It is important that students arrival details are communicated no later than three weeks before the beginning of term to the following email address : airport@swisseducation.com 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 4 14.04.15 16:18

Before You Arrive : Visa and Travel Information 5 The following information should be supplied : Ms/Mr, student first name and last name Date of birth Arrival date Arrival time Airline and flight number Arriving from Destination : school and course Any flight connection : airline, flight number and airport Geneva airport also has its own railway station. For the train schedule and prices, please check the website : www.sbb.ch WELCOME DESK AT GENEVA AIRPORT Over the induction weekend, a Swiss Education Group welcome desk operates at Geneva airport (Friday 8 am until Sunday night 10:30 pm). Located immediately after the custom clearance, the desk is marked with the Swiss Education Group logo : Senior students /and or staff will welcome students at the desk, help with purchasing their train tickets and ensure that they take the correct train to Le Bouveret. It takes approximately two hours to Le Bouveret by train. TRANSFER FROM ZURICH AIRPORT Zurich airport has its own railway station in Basement 2 of Terminal B. It takes approximately one hour to Lucerne and 4 hours to Le Bouveret so for students going to Le Bouveret Campus, we recommend that they book their flight through to Geneva even though they may stop over in Zurich. Train tickets can be purchased at the ticket counter in Basement 1 or the ticket machine before boarding the train and all major credit cards are accepted. For the train schedule and price, please check the following website : www.sbb.ch Please note that transfers are not organised from Zurich airport. Lucerne students should arrive at the Zurich airport and inform us of their arrival details (arrival date, time, flight number and airline) well upon confirmation to administration-lucerne@ ritz.edu Our welcome team at Zurich airport will be happy to greet students and assist them with purchasing their train ticket and in taking the correct train to Lucerne. Students will be accompanied from Lucerne train station to the Lucerne campus. ARRIVAL BY CAR Students arriving by car should check their route on www.viamichelin.ch entering the school s address. INDUCTION WEEKEND During the induction weekend, students will be involved in an orientation programme. This gives an introduction to the programmes and lifestyle at school. A series of checkpoints are set up to help students get acquainted with the school. Uniform and class schedules will also be distributed during this time. We strongly recommend for students to arrive no later than 4 p.m. on Saturday. Induction will take place all day Sunday. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 5 14.04.15 16:18

6 2. WHAT TO BRING 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 6 14.04.15 16:18

What to bring 7 LE BOUVERET AND LUCERNE CAMPUS Uniforms are to be worn by all students from Monday to Friday. The professional dress code applies from Monday through Friday starting at breakfast until after dinner, as well as during evening classes and events in all public areas (including but not limited to classrooms, office floors, reception areas and restaurants). FEMALE STUDENTS WILL RECEIVE : Kitchen uniforms 1 pair of black kitchen safety shoes 1 school blazer 1 skirt (knee length) or 1 pair of trousers 1 scarf MALE STUDENTS WILL RECEIVE : Kitchen uniforms 1 pair of black kitchen safety shoes 1 school blazer 1 pair of trousers 1 tie Please note that all culinary students will receive a professional knife set, and pastry students will receive a pastry set. TO COMPLETE THE SCHOOL UNIFORM, ALL FEMALE STUDENTS ARE ASKED TO BRING : A set of white shirts to wear underneath the kitchen jacket 6 white blouses with collar long sleeved, cotton, classic style 1 pair of black business shoes with heel (no loafers, slippers etc.) 1 grey or black wool sweater/pullover (to wear under the school blazer) 6 pairs of tights/stockings skin coloured, or gray/black transparent 2 black skirts or trousers (service uniform) TO COMPLETE THE SCHOOL UNIFORM, ALL MALE STUDENTS ARE ASKED TO BRING : A set of 6 white shirts to wear underneath the kitchen jacket 6 white shirts long sleeved, cotton, classic style 1 pair of black business shoes 1 grey or black wool sweater/pullover (to wear under the school blazer) 6 pairs of black socks 2 pairs of black trousers (service uniform) Additional blazers, skirts, trousers, scarves and ties can be purchased from the housekeeping department. For prices please contact the reception. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 7 14.04.15 16:18

8 What to bring RESTAURANT UNIFORM Professional uniform for the restaurant practical classes are loaned to students during the academic term. ADDITIONAL CLOTHING Students should bring a business suit (to be worn when their uniform is being cleaned ; a uniform dispensation is required from the reception). FOR WINTER WEATHER : Thick padded jacket or overcoat Sweaters Gloves and scarves Sturdy waterproof shoes Warm hat FOR SPECIAL EVENTS : A traditional costume from students home countries could prove useful for special events. SMART CASUAL DRESS When not in school uniform, students must bear in mind that as a student of a hotel management school, it is important that the image projected is professional. During the welcome weekend, students lecturers will advise on dress codes. These comments should be taken as sound advice and respected accordingly. Students must adhere to the appropriate outlined standards during the academic term and during their internship. NAME TAG Students will receive a nametag and a school pin on arrival. These must be worn during class hours and while on professional excursions (they must both be worn horizontally on the left side of students jackets). LAPTOP Although the school provides a modern IT resource centre, all students are encouraged to bring a laptop. Laptops must be formatted to connect to the school network. This will be organised by the IT helpdesk upon arrival. It is essential that students computers run on an English operating system (Windows or Mac). If students do not have an English operating system, they can be purchased at a discounted student rate. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 8 14.04.15 16:18

What to bring 9 INTERNATIONAL POWER ADAPTOR Below is a picture of a Swiss power socket. SPENDING MONEY Students will require pocket money in order to purchase toiletries, postage, phone calls and also to participate in leisure activities outside of school hours. The amount depends on the leisure activities undertaken, however a suggested minimum amount is CHF 100.- per week. An adaptor may be required to plug in electrical devices, these are available to purchase at most airports. MISCELLANEOUS ITEMS Alarm clock Calculator Dictionary Toiletries (shampoo, soap etc) Stationary supplies (pens, paper etc) Backpack/book bag Travellers money belt Umbrella and raincoat Small sewing kit Photocopies of important documents (eg passport, previous educational qualifications and work experience) 4 passport-size photos in colour ITEMS FORBIDDEN ON ALL CAMPUSES Electrical appliances such as irons, heating elements, rice cookers, toasters, cooking appliances etc. (Hair dryers and sound systems are permitted. 1 kettle per room will be provided by the school). This is a very important fire prevention rule. Weapons and substitutes (pocket knives) are strictly forbidden. Only medicines issued on prescription by a registered doctor may be brought to school. Culinary Arts Academy has a no drugs policy, on and off campus. Alcohol no alcohol is to be brought onto school premises at any time. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 9 14.04.15 16:18

10 3. CÉSAR RITZ COLLEGES LE BOUVERET CAMPUS 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 10 14.04.15 16:18

César Ritz Colleges Le Bouveret Campus 11 GENERAL INFORMATION Le Bouveret is a charismatic French-speaking town nestled on the shores of Lake Geneva, just a five-minute drive to neighbouring France. Known for its beautiful beach and many outdoor attractions, Le Bouveret is a popular summer resort. Conveniently located near the vibrant towns of Montreux and Lausanne, the nearest airport is Geneva International Airport. Located in a magnificent former hotel dating back to the early 1900s, the Culinary Arts Academy campus is just minutes away from the town centre and the lake. The new campus extension, finished in 2012, provides 100 fully equipped single superior deluxe rooms with state-of-the-art kitchen facilities in collaboration with the Cesar Ritz Colleges Switzerland. STUDY FACILITIES CAMPUS The entire campus is set in a magnificent 26,000 m 2 lakeside location and offers a tranquil and secure study environment. The main building holds classrooms, accommodation, The Ritz Lounge and the academic and operations offices. TRAINING RESTAURANT Students apply food and beverage theory they have learned and when performing service skills at the Cesar Ritz Fine Dining, a traditional fine-dining restaurant, serving an à la carte menu for lunch and dinner. LEARNING RESOURCE CENTRE A full-time librarian is on hand, in the wellstocked library, to assist with students questions. Students also have access to a wide range of online catalogues and articles. All students receive an ipad upon arrival, for them to keep after they graduate. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 11 14.04.15 16:18

12 César Ritz Colleges Le Bouveret Campus RECREATIONAL FACILITIES RESTAURANTS Students have the choice to eat in any of the restaurants available on campus : The Cesar Ritz Fine Dining or The Lakeview Restaurant (international buffet). All meals in these restaurants are included in the fees. THE RITZ LOUNGE Renovated in 2013, the students can purchase a coffee, snacks or warm dishes from early morning until late in the evening. THE UNDERGROUND The students bar and nightclub, open four evenings per week, until late on weekends. GYM The gym provides a selection of weight machines, as well as aerobic training facilities. Located in the extension, it is the perfect place for students to expand their energy! Before using the fitness facilities, students must ensure that they are fully informed about the specifics of each machine and that they adhere to general and safety guidelines when using equipment to avoid any injury or misuse of the facilities. ACCOMMODATION All student accommodation is designed to offer students the comfort and privacy needed for study or to simply relax. Bedrooms are spacious, modern and comfortable ; all are non-smoking. Rooms are located both in the main school building overlooking the lake and in the adjacent Bellevue building set among the trees. All students must chose a room category before they enroll. Double Standard Room (included in the fees) Single Standard Double Deluxe Room Single Deluxe Room Single Superior Deluxe Room Double Superior Deluxe Room The Ritz Suite Double standard rooms are reserved upon the reception of the deposit payment. All other room types can only be confirmed once full payment of school fees has been received. Allocation is made on a first - pay, first - served basis. VENDING MACHINES Cold drinks and snacks are available in vending machines located on campus. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 12 14.04.15 16:18

César Ritz Colleges Le Bouveret Campus 13 OTHER INFORMATION ROOM KEY Each live-in student will be issued with a key, which will give them access to the building as well as their room. If a key is lost or damaged, a replacement can be obtained from the reception for CHF 100.-. Keys must be returned at the end of each term. INTERNET ACCESS A wireless connection is present throughout all school buildings for student use. PRINTERS Students receive a rechargeable print-card with credits at the start of each term the printers/ photocopiers, located around the campus. LAUNDRY ROOM A fully equipped student laundry room is available with washers, dryers and ironing boards. These facilities are card-operated. Cards are available to purchase from the reception at CHF 32 each. Each card lasts for approximately 5-6 washes. SCHOOL E-MAIL All students will be provided with a school email address through which they will receive all school-related information. Students are required to check their e-mail on a regular basis in order to keep up to date with the school s operations. MAIL Incoming student mail will be distributed daily to students pigeonholes (located at the reception). Parcels must be signed for at reception. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 13 14.04.15 16:18

14 César Ritz Colleges Le Bouveret Campus ACTIVITIES IN LE BOUVERET AQUAPARC This water theme park is located just a few minutes walk from the campus, offering both indoor and outdoor fun, thrills and excitement all year long. Some of the facilities available include pools, water slides, wellness areas, a sauna, and steam bath to name a few. SWISS VAPEUR PARC This unique park situated on the shores of Lake Geneva displays miniature replicas from the rich heritage of Switzerland : castles, churches, bridges, tunnels and other viaducts. Stroll through the park or jump onboard the miniature train and experience the magnificent Swiss outdoors. PUBLIC TRANSPORT PUBLIC BUSES Public buses run between Le Bouveret and Aigle. For timetables, please visit www.sbb.ch TRAIN Bouveret train station is the starting point for any destination in Switzerland. For timetables, please visit www.sbb.ch BOAT Direct boat services link Le Bouveret to the nearby city of Montreux. Various boat trips are also available to France, Lausanne or Geneva. For more information, please visit www.cgn.ch/en-gb/horaires/timetable.aspx HOTELS IN LE BOUVERET Due to space limitations, the school is unable to provide accommodation for visitors. However, the school has special rates with hotels in Le Bouveret/ Montreux. For more details, please contact the reception. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 14 14.04.15 16:18

15 4. CÉSAR RITZ COLLEGES LUCERNE CAMPUS 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 15 14.04.15 16:18

16 César Ritz Colleges Lucerne GENERAL INFORMATION Lucerne, the gateway to central Switzerland is a beautiful German-speaking city with a thriving tourism industry located just 45 minutes from Zurich International Airport. Situated on the shores of beautiful Lake Lucerne, the city offers the perfect combination of tradition and modernity. STUDY FACILITIES CAMPUS The Culinary Arts Academy campus is located in the heart of the city of Lucerne, in the impressive former Union hotel that was built in the 1900s and underwent major renovations in 2012, to welcome students in modern facilities. Known for its culture and modern convention centre, Lucerne has a large selection of shops, cinemas, museums, theatres, restaurants, bars and clubs for students to enjoy. TRAINING RESTAURANT Students apply food and beverage theory when applying service skills at the Cesar Ritz Fine Dining in the Grand Hall, a traditional fine-dining restaurant serving from an à la carte menu for lunch and dinner. LEARNING RESOURCE CENTRE A full-time librarian is on hand, in the well-stocked library, to assist with students questions. Students also have access to a wide range of online catalogues and articles. All students receive an ipad upon arrival, for them to keep after they graduate. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 16 14.04.15 16:18

César Ritz Colleges Lucerne 17 RECREATIONAL FACILITIES RESTAURANTS Students will have the choice to eat in any of the restaurants available on campus : The Cesar Ritz Fine Dining in the Grand Hall or The Grand Hall (international buffet). All meals in these restaurants are included in students fees. COFFEE BEANS Open during school hours, students can purchase a coffee, snacks or warm dishes. Coffee Beans is only open in the evenings for special occasions including Halloween and karaoke night. VENDING MACHINES Cold drinks and snacks are available in vending machines located on campus. GYM A number of membership cards for the local gym are available at the Front Desk of the school, which can be borrowed by students (upon availability). This service is free of charge, however the cards must be returned within three hours. Students are required to pay a one-time fee of CHF 50 for an introduction course at the gym, situated approximately 20 minutes walking distance or 7 minutes by bus. ACCOMMODATION The Lucerne campus offers a range of different room categories right in the heart of the city centre. All accommodation is modern, comfortable and spacious to enable students to feel at home. Rooms are located in the main campus building and also the Limelight building next door ; all are non-smoking. The top floor rooms, equipped with balconies allow a superb view over the city and the magnificent Lake Lucerne. Upon enrolment students must have chosen one of the following room types : Double Standard Room (included in the fees) Single Standard Double Deluxe Room Single Deluxe Room Double Superior Deluxe Room Single Superior Deluxe Room Double standard rooms are reserved upon receiving the deposit payment. All other room types can only be confirmed once full payment of school fees has been received. Allocation is made on a first-pay first-served basis.. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 17 14.04.15 16:19

18 César Ritz Colleges Lucerne OTHER INFORMATION ROOM KEY Each live-in student will be issued with a magnetic key badge, which will give them access to the building as well as their room. If a key is lost or damaged, a replacement can be obtained from the reception for CHF 50.-. Badges must be returned at the end of each term. INTERNET ACCESS A wireless connection is accessible throughout all school buildings for student use. SCHOOL E-MAIL All students will be provided with a school email address through which they will receive all school-related information. Students are required to check their e-mail on a regular basis in order to keep up to date with the school s operations. MAIL Incoming student mail will be distributed daily to students pigeonholes (located at the reception). LAUNDRY ROOM A fully equipped student laundry room is available with washers, dryers and ironing boards. These facilities are card-operated. Cards are available for purchase at the reception. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 18 14.04.15 16:19

César Ritz Colleges Lucerne 19 ACTIVITIES IN LUCERNE CHAPEL BRIDGE Built in the first half of the 14th century, this is one of the most famous landmarks of the city of Lucerne and is a must see for all visitors. KKL LUZERN This Convention and Cultural Center is hosted in an iconic Jean Nouvel building and is home to a concert hall, an auditorium and various food and beverage outlets. Various types of events and concerts are held there throughout the year, ranging from classical music to modern pop music. EXCURSIONS AROUND LUCERNE Lucerne is nestled in the picturesque Lake Lucerne area where there are numerous boat cruise opportunities as well as trips and excursions to some of Switzerland s most famous mountain peaks. The Pilatus, the Rigi, the Engelberg-Titlis area or the Stanserhorn all offer breath taking views and panorama of Central Switzerland. SPORT AND LEISURE For students interested in sports there is a multitude of activities available : mountain biking, golf, ice-skating and tennis just to name a few. In the summer months the magnificent Lake Lucerne is home to many water sports, which include : dragon boat racing, canoeing, kayaking, wakeboarding and windsurfing. Students also have access to a fully equipped sports hall, located just two minutes away from the campus, for team sports, that can be used twice a week. For the winter months the campus is located within a onehour drive from many ski resorts situated in the Swiss Alps, for students to enjoy during their free time. A Sports and Leisure Coordinator is at the disposal of students and will organize weekly activities. (Some activities are at students own expenses, with others free of charge). HOTELS IN LUCERNE Due to space limitations, the school is unable to provide accommodation for visitors. However, the school has special rates with hotels in Lucerne. For more information about rates and availability of hotels in Lucerne, visit the following website : www.luzern.com/en/index.cfm PUBLIC TRANSPORT BUS Public buses run between Lucerne and the neighbouring cities. TRAIN The Lucerne train station is the starting point for any destination in Switzerland. For timetables, please visit www.sbb.ch TAXI Readily available in Lucerne, they are however quite expensive. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 19 14.04.15 16:19

20 5. ACADEMIC SERVICES 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 20 14.04.15 16:19

Academic Services 21 ACADEMIC OFFICE Assists students with any administrative issues related to academics : study attestations, records of achievement, diplomas, class schedules, module exemptions etc. ADMINISTRATIVE OFFICE Available for questions regarding students visas, resident permits, invoices and other enrolment information. INTERNSHIP OFFICE Places every Bachelor, Postgraduate and direct entry students for professional training in Switzerland or abroad. They also assist older students with any internship questions. COMPUTER ROOM The computer room is accessible to students outside of class hours. MODULE EXEMPTION AND PROCEDURES Students may be exempt from carrying out a module(s) that they hold thorough knowledge or qualifications in. Exemption requests must be made during the first two weeks of term. The appropriate form, available from the academic office, must be submitted to the program manager in the first week of the academic term, accompanied by supporting documents (transcripts, course descriptions and learning objectives). STUDY ADVISOR SCHEME (SAS) Provides students with assistance and guidance in their academic studies by offering additional support in a variety of subjects. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 21 14.04.15 16:19

22 6. YOUR LIFE ON CAMPUS 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 22 14.04.15 16:19

Your Life on Campus 23 HOLIDAY PERIODS Culinary Arts Academy Switzerland is able to accommodate students during term breaks free of charge. Accommodation can be provided in either one of The Swiss Education Group campuses (students may therefore be required to move campus for this duration). HOUSEKEEPING SERVICES Linen and towels are provided for students and rooms are cleaned once per week by the housekeeping team. Students are required to keep their room clean and tidy at all times. MEALS Full board is provided 7 days a week, 3 meals on weekdays and 2 meals (brunch and dinner) at weekends. A range of options is offered at all meal times with vegetarian and non-pork/beef menus available. Students requiring a special diet due to medical reasons should inform the student counselor upon their arrival at school. A medical certificate will be required. For students who observe Ramadan, special arrangements for meals can be arranged upon request. STUDENT COUNSELOR The student counselor is available for students who wish to discuss health issues or social problems. Any medical problems that may prevent students from attending class will need to be reported immediately to the student counselor and the Front Desk. Failure to inform the counselor may result in unexcused absences from class. EVENTS AND ACTIVITIES At Culinary Arts Academy, learning continues beyond the classroom walls. There are excellent opportunities to participate in social and sporting activities throughout Switzerland and Europe. Many of these activities are organised by the Student Ambassador Forum and Sports and Leisure Coordinator. STUDENT AMBASSADOR FORUM The aim of the Student Ambassador Forum is to represent the entire student body. The committee strives to offer students a diverse, unique and unforgettable college experience by : Developing the student activities calendar every term Organising extracurricular activities Helping students solve communal and personal problems Promoting a positive, tolerant and multicultural school environment SOCIAL ACTIVITIES Social activities provide students with the opportunity to get to know their fellow students away from the campus environment and can often help develop professional knowledge. Here are a few examples of events and excursions traditionally organised by the Student Ambassador Forum : Weekly theme nights Theatre Student parties Industry trade shows and fairs (e.g. Gastronomia and Vinea) Visits to famous cities in Switzerland and beyond 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 23 14.04.15 16:19

24 Your Life on Campus SPORT ACTIVITIES The Sports and Leisure Coordinator and the Student Ambassador Forum organise sporting activities throughout the year, such as : Ski trips to nearby world-class ski resorts with ski instructors if needed Snowshoe trips in the winter Sport Days Paintball, bungee jumping and many other fun activities BANQUETS/EVENTS As part of the curricular programme, students organise banquets and events, which are a fantastic experience at Culinary Arts Academy Switzerland! Some of these are open to the public. GRADUATION CEREMONY Graduation takes place in Brig each March and September. Note : these events are subject to change. Joining a sports team helps to create lasting friendships, develop team-spirit skills and maintain a good level of fitness! INTERNATIONAL RECRUITMENT FORUM Twice per year the International Recruitment Forum brings representatives from some of the world s leading hospitality companies to meet students and present internship and graduate positions. An important occasion to network for future job opportunities! 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 24 14.04.15 16:19

25 7. OTHER FACILITIES AND USEFUL INFORMATION 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 25 14.04.15 16:19

26 Other Facilities and Useful Information RECEPTION The reception staff is available to students from Monday to Friday. Outside of opening hours, a residence supervisor is on call. LUGGAGE ROOM During students internship they will have the opportunity to store one piece of luggage or one standard box in the school s storage room for a maximum period of six months. All items must be clearly labeled and locked or sealed. This service is free of charge and the school will not be held responsible for any damages or loss of possessions. HEALTH CARE AND MEDICAL INSURANCE The school provides students with health care coverage (including the daily cost of hospitalization in a shared room) and for corporal accident both on and off school premises in Switzerland and abroad. In case of accident or illness, students should first contact the reception or the student counselor who will organise further action. Only medicines provided by doctors are covered and dental care is not included in the coverage. All medical bills should be forwarded to the schools health insurance coordinator and must not be paid by the student. MEDICATION Some standard medicines are available at the student counselor s office or the front desk. REFUNDABLE DEPOSIT This deposit is a security deposit from which the following can be deducted : Damages caused directly by a student in his/her room and/ or the school premises Health insurance during students internship Unpaid school fees under CHF 100.- The refundable deposit is paid once in full and in the following terms the student will pay what has been used during the terms preceeding. The refundable deposit will be refunded six months after the end of the last academic term. SAFETY AND SECURITY ON CAMPUS Both Culinary Arts Academy buildings are equipped with camera surveillance. A fire drill will be carried out at the beginning of each term. For safety reasons, students must familiarise themselves with emergency procedures and fire escape routes. SMOKING AREAS For safety reasons, smoking is strictly prohibited except in designated areas. VISITORS Visitors are welcome on campus during certain hours. All visitors must report to the reception upon arrival and will be provided with a visitor badge. A form of identification must be presented. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 26 14.04.15 16:19

27 8. SWITZERLAND AND GENERAL INFORMATION 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 27 14.04.15 16:19

28 Switzerland and General Information There are a vast range of activities and destinations for students to enjoy during their time in Switzerland and students are encouraged to explore as much as possible during their stay. SWISS REGIONS LAUSANNE Attractions include the Olympic museum, the Quai d Ouchy promenade and the old town. GENEVA Visit the St-Pierre Cathedral and its ancient vaults, the old town and one of the most popular attractions, the Jet d eau. An ideal destination for a shopping trip on a Saturday! BERN Switzerland s capital city has a very attractive old town with lots of style! Highly recommended for an impressive Saturday excursion. ZURICH Zurich is often referred to as the economic capital of Switzerland, it is a vibrant city, with a lot to offer ; home to a variety of trendy bars and restaurants, also offering great nightlife. POPULATION AND LANGUAGE Switzerland has a population of 8.1 million people. There are four native languages spoken and many people also have a good English level. SWISS PEOPLE AND SWISS CULTURE Switzerland s independence and neutrality have long played a role in the country s culture. In more recent history, Switzerland has opened up to its European neighbours and is now an active member of the United Nations. Switzerland is active in many international organisations, but retains a strong commitment to neutrality. HISTORY Switzerland s history has been greatly influenced by its geography, which divides the country into small regions. These regions were independent until 1848 when the country became a confederation. Since this time the number of regions joining the confederation has grown to a total of 26 that now make up the country of Switzerland. CLIMATE Generally speaking, spring is wet and cool, summer is warm and dry with maximum temperatures up to 35 C. Fall is usually dry, but cool. Winter is cold and dry and the temperature may drop below 0 C, especially at night. The Alps usually get a lot of snow, but even at lower elevations, it is not unusual to get a snowfall. More info on : www.meteonews.ch German 74% French 20% Italian and Romansh 6% 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 28 14.04.15 16:19

Switzerland and General Information 29 AIRPORTS Geneva airport is the closest international airport to Le Bouveret campus (approximately two hours by car or train). There are daily flights between Geneva, most European capitals and some American and Middle Eastern cities. Zurich airport is the closest international airport to the Lucerne campus (about one hour by train). There are daily flights between Zurich and numerous international cities worldwide. GETTING AROUND The easiest and most affordable means of travel in Switzerland is by train. A half-fare card (demi-tarif) can be obtained at any train station and allows travel on trains at 50% of the normal fare. This card also allows for reductions on tram tickets throughout Switzerland. Combined with the half-fare card, students can also buy the Voie 7 pass allowing free to travel in second from 7pm onwards. Students must be between 19-25 years old to be eligible for this pass. For more info, please visit www.sbb.ch/en/index.htm CURRENCY The local currency is the Swiss franc. The franc notes come in CHF 10.-, 20.-, 50.-, 100.-, 200.- and 1,000.- denominations. BANKS Banks are opened from Monday to Friday from 8 am until 5 pm depending on the branch. Foreign currency and traveller s checks can be exchanged in most branches. Foreign Embassies in Switzerland : www.eda.admin.ch/eda/en/home/reps/forrep. html 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 29 14.04.15 16:19

30 Switzerland and General Information OTHER INFORMATION ELECTRICITY The main voltage is 230V. WEIGHTS AND MEASURES Switzerland uses the metric system. TELEPHONE Phone cards are available in Switzerland and can be bought from any post office or news agency. For mobile phone subscriptions, Swiss Education Group has partnered with Sunrise and offers all students a special mobile phone contract at a very attractive rate. For more information, please contact the school s operations or administration department directly. BUSINESS AND SHOPPING HOURS Most offices are open between 8 am and 5 pm (Monday to Friday) while retail shops open from 9 am until 6.30 pm (Monday to Friday) and 8 am until 5 pm on Saturdays. RELIGIOUS SERVICES The predominant religions in Switzerland are Catholicism and Protestantism. Orthodox, Muslim, Jewish and Anglican communities are also established in most major cities of Switzerland. Some services are held in English; more information can be found from the local tourist information centre. SAFETY TIPS Although Switzerland is considered one of the safest countries in the world, some basic personal safety rules apply : Never leave your belongings unattended Don t let yourself be distracted at ATMs Don t carry large sums of cash or valuables and always be discreet about them in public Never hitch-hike At night, stay on well lit streets and if possible travel in groups In the unlikely event that something should happen, the school staff is available to assist students. 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 30 14.04.15 16:19

8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 31 14.04.15 16:19 31

CONTACT Tel. +41 21 965 40 20 Fax +41 21 965 40 30 info@culinaryarts.ch Germany France Le Bouveret Lucerne Italy Austria Scan this barcode to find out more Need a barcode reader? Download it on your smartphone from your appstore. Search keyword: barcode reader www.culinaryarts.ch The Culinary Arts Academy Switzerland is located on two César Ritz Colleges campuses. Member of CULINARY ARTS ACADEMY BOUVERET CAMPUS Route Cantonale 51 CH-1897 Le Bouveret Switzerland T +41 24 482 84 82 CULINARY ARTS ACADEMY LUCERNE CAMPUS Löwenstrasse 16 CH-6004 Lucerne Switzerland T +41 41 399 80 00 8570_Culinary Arts Academy_WELCOME_HANDBOOK_LIGHT_PROD.indd 32 14.04.15 16:19