Setting Up Your Wireless Network 1
TABLE OF CONTENTS Wireless Tips... 3 Terminology... 4 Motorola 2247... 5 Logging In:... 5 Changing the SSID/network name... 6 Westell Model 7500... 12 Configuration of wireless network name (SSID) and wireless security on Westell Model 7500... 12 Changing the Wireless Network Name And/Or Channel... 13 Wireless Security... 14 Westell Model 327W... 17 Configuration of wireless network name (SSID) and wireless security on Westell 327W... 17 Changing the Wireless Network Name And/Or Channel... 18 Wireless Security... 20 2
Wireless Tips Your new Hawaiian Telcom wireless modem will help you better utilize your High Speed Internet Service. In most situations, you will now be able to utilize HSI anywhere in your home. Here are some tips that will enable you to optimally utilize wireless (Wi Fi) in your home: The wireless port on the Motorola 2247 and the Westell 7500 modems will be secure by default. The wireless network name (SSID) and password (WEP key) will be on a label on the bottom of the modem. The Westell 327W modem is unsecured by default and the default wireless network name (SSID) is serial number found on the bottom of the modem. Wireless modems utilize frequencies that are utilized by other devices that may be in your home such as: cordless phones, garage door openers, or microwave ovens. Place your wireless modem away from these devices to minimize interference to your service. For optimal performance, your wireless modem should be located on a bookshelf or other elevated location. Do not locate your modem on the floor. During set-up of your wireless network, make sure that you create a unique SSID for your wireless network. Make sure that you connect your laptop to the SSID of your wireless modem and not your neighbor s when connecting to your wireless network. Hawaiian Telcom cannot guarantee the performance of wireless networks since many factors are involved. If you are not experiencing a satisfactory speed while utilizing your wireless network, use an Ethernet cable to connect to one of the yellow Ethernet ports on the back of your wireless modem for the best possible speed. By not securing your wireless network, you are inviting unauthorized use of your network by strangers which could affect your own internet experience. Even worse, strangers may try to hack your PC s and steal information from your PCs or monitor your internet usage. You may use this document to enable or change your wireless security settings on your modem. Your wireless modem has several channels available for use. If you are experiencing poor performance you may be utilizing a channel that your neighbors are utilizing. Use the information in this document to change the channel that your wireless modem is utilizing. The Motorola modem automatically finds the best channel for use in your home. 3
Terminology Hawaiian Telecom wireless modems comply with IEEE 802.11 b&g which is an international standard for wireless LAN devices. Hawaiian Telecom wireless modems utilize 2.5 GHz (GigaHertz) frequency. This frequency is also utilized by cordless phones. If you have a cordless phone and are experiencing problems, there are newer cordless phones which operate at a different frequency. The SSID (Service Set IDentifier) is the name of your network. When you use the instructions of Windows or Apple to find a wireless network, you should look for the default SSID for your modem or the one that you created with this guide. For security, your wireless modem supports WEP (Wired Equivalent Privacy) and WPA (Wi-Fi Protected Access). Utilize the security that is supported by your laptop. Your modem is provided with a default WPA code. Your modem has 4 ethernet ports that can support PC s, printers, or other devices. You can connect multiple wireless devices to your modem but the available speed for each device will decrease as the number of devices increase. The IP (Internet Protocol) address of your modem is provided in this document for each type of modem. Finding Wireless Networks Use the Wireless Network or WiFi Networks command on your Windows or Apple device/computer to find a list of WiFi networks that are available to you. Look for the SSID (network name) of your wireless network. Click on it and enter the security code of your network. Your computer will automatically log into this network in the future when you turn on to your computer unless you turn off the network. 4
Motorola 2247 Default Wireless Settings The default wireless setting for your modem can be found on the bottom of your modem. Default SSID Default WPA Key Note: While configuring the Motorola 2247, it is recommended to use a computer that is connected directly to the modem using an Ethernet cable (it is possible to configure the modem over a wireless connection, but connectivity to the modem will be temporarily interrupted when the modem settings are changed). Logging In: 1. Open a web browser such as Internet Explorer or Firefox and navigate to http://192.168.200.1. 5
2. Press Enter/Return. 3. A login box will appear prompting for authentication information. Enter the username admin and the default password of password (without the ). The Home Page should now be displayed. Changing the SSID/network name Use this option if you want to use an SSID that is different from the default SSID that was programmed into your modem. The default SSID will be used if you use the reset button on your modem. 6
Log in to the 2247. When the Home Page loads click on Expert Mode You will see the following page. Click on Yes, enter expert mode You will see the following Expert Mode Screen. Click on Configure 7
You will see the following screen. Click on Wireless You will see the following screen. 8
Change the SSID and WPA/PSK code to you own preferences. Click on Save Changes You will see the following screen. Click on Yes 9
You will see the following screen. You will be returned to the Expert Mode 10
You have completed setting up your wireless network settings. You can close your browser.. 11
Westell Model 7500 Configuration of wireless network name (SSID) and wireless security on Westell Model 7500 Note: While configuring the Westell 7500, it is recommended to use a computer that is connected directly to the modem using an Ethernet cable (it is possible to configure the modem over a wireless connection, but connectivity to the modem will be temporarily interrupted when the modem settings are changed). Open your internet browser (i.e. Internet Explorer, Safari, etc.) and type http://192.168.200.1 into the address bar and press Enter (Fig.1). Figure 1 This will take you to the modem status page (Fig. 2). 12
Figure 2 Changing the Wireless Network Name And/Or Channel In order to configure the wireless network name that is broadcast by the modem, click on the Wireless tab on the top menu. This will take you to the Wireless Basic Setup screen (Fig. 3). Figure 3 13
The Network Name (SSID) is the name of your wireless network that the modem will broadcast. Change this entry to the desired network name. If you want to change the Channel that your modem using to broadcast, select the desired channel from the Channel drop down menu. After changes have been made, click the Save button. A notification window will open warning that access will be interrupted, click OK (Fig. 4). The network name is now changed; all wireless computers must connect to the new network name to get online. Figure 4 Wireless Security There are two types of wireless security available on the Westell 7500 modem WPA and WEP. WPA is newer and more secure than WEP, but may not be compatible with older network cards. On the main menu, click on the Wireless tab on the top menu and then click on the Security link below the top menu tabs. The next screen will be the Wireless Security screen (Fig. 5). By default wireless security is set to WEP. To enable or change the security, select the desired Wireless Security option from the drop down menu (Fig. 6). - Figure 5 14
Figure 6 To configure WPA-PSK, type the desired password in the WPA Shared Key field (Fig. 7). The password must range from 8 to 63 text characters. To configure WEP security, type the desired password in the Key 1 field (Fig. 8). The password must be 5 or 13 text characters exactly. Click the save button to set the password. A notification window will open warning that access will be interrupted, click OK (Fig. 4). When connecting to the wireless network, the user should now be prompted to enter the password key. Figure 7 15
Figure 8 When finished, simply close the internet browser. 16
Westell Model 327W Configuration of wireless network name (SSID) and wireless security on Westell 327W Note: While configuring the Westell 327W, it is recommended to use a computer that is connected directly to the modem using an Ethernet cable (it is possible to configure the modem over a wireless connection, but connectivity to the modem will be temporarily interrupted when the modem settings are changed). Open your internet browser (i.e. Internet Explorer, Safari, etc.) and type http://192.168.1.1 ino the address bar and press Enter (Fig.1). This will take you to the modem status page (Fig. 2). Figure 4 17
Figure 5 Changing the Wireless Network Name And/Or Channel In order to configure the wireless network name that is broadcast by the modem, click on Configuration > Wireless > Basic (Fig. 3). You may be prompted to log into the modem (Fig. 4). If so, log in with the username admin and the password password. This will take you to the Wireless Configuration screen (Fig. 5). 18
Figure 6 Figure 7 19
Figure 8 The Network Name (SSID) is the name of your wireless network that the modem will broadcast. Change this entry to the desired network name. If you want to change the Channel that your modem using to broadcast, select the desired channel from the Channel drop down menu. After changes have been made, click the Save button. A notification window will open warning that access will be interrupted, click OK (Fig. 4). The network name is now changed; all wireless computers must connect to the new network name to get online. Figure 9 Wireless Security There are two types of wireless security available on the Westell 327W modem, WPA-PSK and WEP. WPA is newer and more secure than WEP, but may not be compatible with older network cards. On the main menu, click on Configuration > Wireless > Security (Fig. 7). You may be prompted to log into the modem (Fig. 4). If so, log in with the username admin and the password password. The next screen will be Wireless Security screen. By default wireless security is disabled. To enable, select the desired security type WPA-PSK or WEP (Fig. 8). 20
Figure 10 Figure 11 To configure WPA-PSK, type the desired password in the WPA Shared Key field (Fig. 9). The password must range from 8 to 63 text characters. To configure WEP security, type the desired password in the Key 1 field (Fig. 10). The password must be 5, 13, or 29 text characters exactly. Click the save button to set the password. A notification window will open warning that access will be interrupted, click OK (Fig. 6). When connecting to the wireless network, the user should now be prompted to enter the password key. 21
Figure 12 Figure 13 When finished, simply close the internet browser. 22