102386-ADM-2003 HR Specialist Holds a B. Sc. in Commerce and a Master of Business Administration. Has about 10 years experience in HR and Administration. PERSONAL DATA Nationality : Egyptian Birth Date : 07/06/1979 Gender : Female Marital Status : Married Residence : 6 th October City EDUCATION : B. Sc. in Commerce, Ain Shams University, 2003 : Master of Business Administration, American University : High School: Ramsis College LANGUAGES Arabic English French Italian : Native Language : Excellent : Fair : Basics COMPUTER SKILLS : Windows, MS Office (Word, Excel, Power Point), Internet TRAINING COURSES AND CERTIFICATIONS : Telemarketing courses. : PMP Certified. : Public Relation course. : Customer service. : Working under stress. CHRONOLOGICAL EXPERIENCE RECORD : Paste & Juice Factory : Business Development Manager www.egyptrol.com Page 1 of 5 Updated: Oct. 2010
: Business Development Backstopping Support and Proposals Administration. Coordinate PJ proposals to different clients; time plans, checklists and communication with different parties: international alliances, local consultants, and PJ s proposals manager. Support in the development of proposals, including the formation of both the technical and financial quotations. Represent company in different networks, administrating and managing pitch presentations at different fronts and also participates on preparing tenders profile inside Egypt or outside. : Tadawol Engineering & Consultant : Business Development Manager : Develop and built in strong strategic system. Develop a 3-year strategic plan for the General Manager. Develop and manage annual business plans identifying key activities, priorities and risks. Develop, deliver and evaluate the payment assurance strategy. Build relationships and manage the delivery of a consultation process with stakeholders in line with future strategies. Manage the delivery of a revised client service and consultation strategy. Ensure the Directorate business continuity and recovery requirements are met. Ensure Data Protection. Improve the ratings of issues on the Risk Register that are owned by the Business Development Directorate. Training Development for all employees. Support HR department. : Studies for Engineering & Consultant : Responsible for monitoring personal attendance sheets with Head office. Ensure project policies and practices are in compliance with local employment laws and procedures. Monitor Personnel Files and tracing employee leave time and time sheet before submission to account department. Monitor all clinical program report and maintaining related files. Prepare job evaluation and creation of organization structure. Prepare of Performance Appraisal System. Manage the logistics of Conferences, Workshop and meeting of the project different staff. Handle the recruitment of new employees according to a job description and the job requirement related to the position. Implement the Egyptian Labour Law. : Sam Tours : Assist in Hiring Process including recruitment, interviewing, testing & selection. Prepare monthly payroll reports. www.egyptrol.com Page 2 of 5 Updated: Oct. 2010
Maintain HR Forms and work on it. Respond to inquiries regarding policies, procedures and programs. Administer performance review program to ensue effectiveness, compliance and equity within company. Responsible for all matters relating to the Medical Care Program. : Al Gihanzy Engineering Consultant : Manage all HR. & administrational affairs related to the company. Develop strategies to compile and maintain a qualified 'candidate pool' for the company. Develop a salary administration policy and compensation plan. Identify and comply with local legal, cultural and ethical requirements and reporting new regulations affecting HR. Prepare HR & Administrational policies and procedures for the company. Hold on an active role in selection, staffing, and termination decisions. Prepare and analyze comprehensive reports. Develop action plans for employee effectiveness and performance efficiency. Monitor personal files and tracing employees leave time and time sheets before submission to internal auditor dep. Recommends workplace programs and policies that fosters employee loyalty, increases employee morale and inspires superior work performance. Establish and maintain effective working relationships with employees and the general public. Handle the recruitment of new employees according to a job description and job requirement related to the position. Administer and ensure employee understand corporate compensation policies and procedures. Deale with the governmental offices such as (labor & insurance office). Assist CEO in annual evaluation for company s employees. : Tawasol Company : Maintain personnel files in compliance with applicable requirements. Keeps employee records up-to-date by processing employee status changes in timely fashion. Process personnel action forms and assures proper approvals; disseminates approved forms. Maintain budget spreadsheet that includes salaries, payroll taxes and fringe allowances. Prepare paperwork required to place employee on payroll and establishes personnel file. Assist in hiring process by coordinating job posting on Web site, reviewing resumes, performing telephone interviews and reference checks. Maintain Employee Handbook with updated resolutions and other pertinent information, as needed. www.egyptrol.com Page 3 of 5 Updated: Oct. 2010
: Center of Planning and Architectural Studies : Training Manager : Conduct orientation sessions and arrange on-the-job training for new hires. Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. Develop testing and evaluation procedures. Conduct or arrange for ongoing technical training and personal development classes for staff members. Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors. Develop and organize training manuals, multimedia visual aids, and other educational materials. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Analyze training needs to develop new training programs or modify and improve existing programs. Review and evaluate training and apprenticeship programs for compliance with government standards. Train instructors and supervisors in techniques and skills for training and dealing with employees. Coordinate established courses with technical and professional courses provided by community schools and designate training procedures. Prepare training budget for department or organization. : Cairo Sheraton : Customer Service : Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e- mail. Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving guests. Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources. Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and negotiating with others. Communicating with Supervisors: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. www.egyptrol.com Page 4 of 5 Updated: Oct. 2010
Interacting with Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. www.egyptrol.com Page 5 of 5 Updated: Oct. 2010