CLERK & COMPTROLLER, PALM BEACH COUNTY CLASS DESCRIPTION CLASSIFICATION TITLE: MANAGER HUMAN RESOURCES GENERAL DESCRIPTION OF DUTIES

Transcription

1 CLERK & COMPTROLLER, PALM BEACH COUNTY CLASS DESCRIPTION CLASSIFICATION TITLE: MANAGER HUMAN RESOURCES GENERAL DESCRIPTION OF DUTIES Under general direction, employees in this classification are responsible for managing the daily operations of an assigned area within Human Resources. Employees assigned to the Employee Relations, Benefits, and Compensation areas are responsible for managing classification and compensation, performance management, policy interpretation, employee relations, disciplinary actions, benefits administration, and regulatory compliance. Employees assigned to the Recruitment area are responsible for assisting management in identifying and screening a strong pool of qualified candidates for positions from entry level to executive level. Work requires knowledge of recruiting methods, systems and technology. This position manages recruiters in recruiting processes and procedures, including employment requisitions, posting of vacancies, placing job advertisements, screening candidates, administering testing for position requirements, completing background checks, and participating in external recruiting events. This position also oversees Human Resources Information System function. Employees assigned to the Training area assist management in identifying talent for succession planning and develop and deliver supervisory and management training programs. This position is also responsible for providing interview coaching, facilitating New Employee Orientation, and managing the Learning Library. Work requires knowledge of training systems and technology, resources, materials, and teaching methodologies. EXAMPLES OF ESSENTIAL FUNCTIONS SPECIFIC DUTIES AND RESPONSIBILITIES The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Assists Chief Human Resources Officer in planning, organizing and directing activities of Human Resources department; conducts research and provides information/recommendations relating to human resources programs, policies and practices; may assume responsibility of the Chief Human Resources Officer in the event of absence or as directed Participates in the development of Human Resources goals, objectives, and long range strategic plans; provides specialized support to Chief Human Resources Officer, including special projects as assigned Manages a team of HR professionals. Serves as the coach for various new members of the HR team and may be involved in training new employees as necessary Plans, coordinates, and supervises the development and implementation of various programs and projects; analyzes and evaluates new and existing programs, procedures, and systems and recommends and implements changes as needed Rev. 2/2010, 9/2012, 2/2013, 6/2013, 4/2014, 5/2015 Page 1 of 5

2 Generates various statistical data and reports; researches, compiles, or monitors various administrative/statistical data; analyzes data and identifies trends; summarizes data and prepares reports; ensures timely submission of required reports to appropriate agencies Ensures compliance with all applicable laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations; reviews and updates policies Maintains confidentiality of departmental issues and documentation Establishes and maintains network of contacts with human resources in other agencies, industries, etc. Prepares, receives, reviews, and/or approves various forms, reports, notices, correspondence, procedures, laws, regulations, legal updates, journals, publications, manuals, handbooks, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate Maintains a comprehensive, current knowledge of applicable laws/regulations, legislative trends, and regulatory developments; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate Maintains established organizational/departmental productivity standards Monitors all organizational/department related performance and productivity standards for compliance Safely and successfully performs essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Maintains reasonably regular, punctual attendance consistent with the ADA, FMLA, other federal, state and local standards and the organization s attendance policies and procedures Comes to work and works the regular schedule and shift for the position Complies with all personnel policies and procedures FUNCTIONS SPECIFIC TO EMPLOYEE RELATIONS, BENEFITS, AND COMPENSATION AREA Employees assigned to the Employee Relations, Benefits, and Compensation area perform the essential functions as outlined above, as well as: Administers the agency s classification and compensation systems; coordinates various studies to ensure compliance with agency standards, applicable regulatory practices, industry standards, market trends, and equitable wage systems Oversees evaluation of positions, assignment of classifications, and auditing of positions; determines appropriateness of titles and wage assignments through audits and interdepartmental communication with managers, supervisors, incumbents and external consultants Assists supervisors and managers with employee disciplinary issues, as well as employee coaching requests Provides guidance, counseling and direction to all levels of management regarding external staffing contracts Rev. 2/2010, 9/2012, 2/2013, 6/2013, 4/2014, 12/2014, 5/2015 Page 2 of 5

3 Oversees administration of compensation and benefits surveys to compile and evaluate compensation and classification criteria; apprises management of trends and development in the industry for application to the agency s compensation plan, benchmark practices, and pay policies Manages and oversees the HRIS function to include data integrity, system implementations and upgrades, and evaluation of system effectiveness Develops and administers operation budget(s); monitors and approves expenditures; completes receivers; ensures adherence to established budgetary and procurement parameters Manages updates and revisions to organizational policies, procedures, and/or the Employee Handbook; manages the communication of any changes; ensures compliance with all applicable laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations Consults with and provides guidance, counseling and direction to all levels of management, legal counsel, and other officials regarding benefits, wellness, administrative policies and procedures, and other employee relations issues related to FMLA, ADA, and benefits; responds to questions or complaints; initiates problem resolution May be required to obtain additional certifications as designated FUNCTIONS SPECIFIC TO RECRUITMENT AREA Employees assigned to the Recruitment area perform the essential functions as outlined above, as well as: Identifies and screens for a strong pool of qualified candidates for positions from entry to executive levels; screens, interviews and prepares a quality slate of candidates for each vacancy within an appropriate and consistent timeline Develops and executes successful recruiting strategies for executive, management, professional, information technology, financial, administrative and customer service positions; utilizes successful methods and techniques for recruiting diverse talent Participates on interview panels; attends various meetings, serves on committees, and makes presentations Partners with supervisors, managers and senior level staff to assess needs and identify best candidates to hire Provides direction to recruiters on the recruiting processes and procedures, which include employment requisitions, posting of vacancies, placing job advertisements, screening candidates, administering testing for position requirements, completing background checks, facilitating new hire orientations, as well as participating in external recruiting events Ensures efficient and legally defensible recruitment and hiring practices including advertising, testing, and interviewing processes; ensures compliance with all applicable laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to ensure adherence Manages the security of all records and documentation related to the recruitment and employment process FUNCTIONS SPECIFIC TO TRAINING AND DEVELOPMENT AREA Employees assigned to the Training and Development area perform the essential functions as outlined above, as well as: Designs, develops and delivers training programs and materials utilizing effective and accepted teaching methodologies Rev. 2/2010, 9/2012, 2/2013, 6/2013, 4/2014, 12/2014, 5/2015 Page 3 of 5

4 Confers with management to develop and deliver supervisory, mandatory and other training programs; prepares and presents evaluation and recommendations to management Assists management in identifying talent for succession planning and employee development Coaches employees in professional development options, including training course selection and learning resources Maintains current knowledge of trends and developments in the fields of training and adult learning Prepares and maintains training materials, facilities and schedule; monitors equipment and materials to ensure proper working condition and adequate supply levels. Participates in and assists with departmental and organizational projects and initiatives; presents information at department, interdepartmental, management and professional meetings Assists in maintaining the library of training resource materials, e.g., presentation, electronic media, videos, enrollment and participation records Facilitates training for new employee orientation, in service/mandatory training, and other topics as needed MARGINAL FUNCTIONS While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members. Provides customer service using multilingual skills as the need arises, if applicable Performs related duties as directed MINIMUM TRAINING AND EXPERIENCE Must have a Master s degree in Human Resource Management or related field, supplemented by eight (8) years of recent and relevant HR experience, five (5) of which include recent supervisory/leadership experience; excellent interpersonal and communication skills; and a current SPHR or PHR certification. Successful management experience should include mastery of multiple disciplines within Human Resources: Training & Development, Recruitment & Selection, Employee Relations & Performance Management, Classification & Compensation, Benefits Administration, Human Resources Information Systems (PeopleSoft), Public Personnel Records Management, and regulatory compliance. A combination of exceptional education and experience may be considered in lieu of these requirements. Demonstrated proficiency with MS Office Suite and Human Resources Information Systems is required. Experience with Applicant Tracking Systems and Learning Management Systems is preferred. Experience in a minimum of five hundred (500) employee organization and working in a public sector/government environment is highly desired. ADA COMPLIANCE Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5 10 pounds). Sensory Requirements: Tasks require the ability to perceive and differentiate visual cues or signals. Tasks require the ability to communicate orally and in writing. Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions. Rev. 2/2010, 9/2012, 2/2013, 6/2013, 4/2014, 12/2014, 5/2015 Page 4 of 5

5 The Clerk & Comptroller, Palm Beach County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Clerk & Comptroller, Palm Beach County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. I can perform this job with or without a reasonable accommodation. Yes No I would like to request a reasonable accommodation. Yes No *If yes, you will be contacted by the Benefits Administrator to begin the interactive dialogue process. All job descriptions are subject to revision and amendment. I have received a copy of this job description and am fully aware of the expectations of the job. Employee Signature Date Printed Name Department Rev. 2/2010, 9/2012, 2/2013, 6/2013, 4/2014, 12/2014, 5/2015 Page 5 of 5