Enterprise-ready Unified communications platform

90 7M 33,000 Voice users 25,000 Voice users 20,000 Voice users 150 89% 33,000 Voice users 20,000 Voice users 25,000 Voice users

Assembly and Design Collaboration - Customer Success Solution The Boeing Company is the world s leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft. Boeing s global teams depend on effective communication to build some of the world s most complex products. Benefits Improved knowledge sharing Reduced conferencing costs We will often federate with a supplier so they can easily interact with our engineering teams. This has helped to speed development of parts and reduce costs. Dean Sepstrup, Product Manager, Boeing

Paul is in Singapore Paul is doing some business in Singapore Because of the time difference he s back at the hotel room. He connected to the hotel Wi-Fi and with the click of a button he s on the call. Lync On Hotel PC

Gary, Susan and Tom are in London (HQ) Gary, Susan, and Tom join the meeting in person and are on the corporate network. Gary s slides are presented to the local and remote parties in High Definition. Lync Round Table HD video

Jack joins from Sydney Jack joins from the Sydney Office. He is using a Polycom HDX device. Polycom HDX Endpoint

Frank, Mary, John and Lisa are in Amsterdam Frank, Mary, John and Lisa join the meeting from a Lync Room System. Frank s slides are presented to the local and remote parties in High Definition. Lync Room System

David at the Brazilian office David joins from his Lync Client on the surface. He can see everyone at HQ, 5 remote colleagues and the Power Point all in High Definition Lync Room systems give a panoramic 360 view of everyone in the room

Remote Working Round Table Devices Unified Communications Lync Room Systems Device Mobility

Business Value

Microsoft Lync Environment 165,000 Active Lync Users 6 Million Audio Sessions per Month 4 Datacenters with Lync Infrastructure 675,000 Monthly Lync Meetings 107 Countries 8 datacenters 568 Buildings 4,300 IT FTEs 108,000 Enterprise Voice Users 10,500 Federated Companies 120 Million Monthly Instant Messages 89% Meetings Using App Sharing 32,000 Monthly Peer-to-Peer Video Calls 50% Remote Lync Usage 59,000 Unique Active Lync Mobile Users 20% Growth Year over Year Conferencing

Realised Business Value Productivity Gains Increased end-user productivity Increased end-user productivity Saved employees 28 min per day Avoided 45K trips per year Shortened sales cycles Increased proposals by 6.5% Reduced audio-conferencing costs Reduced IT infrastructure and administration costs Reduced real-estate and facility costs Saved $8M USD Saved $1.6 million in office moves Reduced infra expenditures by 15%

Total Economic Impact

Capability Reduce costs through converged communications Reduce travel via A/V/W conferencing Yes Yes Reduce audio conferencing service changes Partial Yes Reduce PSTN calling charges via VoIP Partial Yes Retire separate PBX systems (some or all) Lync Online Shared workplace, home and mobile communications support Partial Yes Lync Server Reduce Travel Expenses 4 Yes Save 5%-30% Reduce Audio Conferencing Charges 4 Save 30%-95% Reduce Telephony Charges 4 Save 50%-70% Reduce Cost of Communications Systems 4 Save 40%-60% Drive adoption through ease of use and Microsoft Office Instant messaging and presence in Office and SharePoint Yes Yes Click to communicate, seamless escalation Yes 1 Yes Ad hoc A/V/W conferencing (inter-organization) Partial Yes Click to call via VoIP Yes 1 Yes Skills-based people search in Lync client Yes 2 Yes 2 1 Except PSTN calling 2 With SharePoint on-premises Deployment, migration, interoperability, extensibility Embed communications in LOB applications Yes 3 Yes Embed communications in Server applications Integration with on-premises room video systems Integration of voice capabilities Partial Yes Consolidate management of communications functions Partial Yes 3 client only Yes Yes Lower Real Estate and Facility Costs 4 Save 15%-30% Improve End-User Productivity Up to 30 min/day Resolve Customer Issues Faster Up to 50% Attract and Retain Employees Varies by customer Complete Projects Faster By 10%-20% Shorten Sales Cycle Up to 20% Reduce IT Admin, Migration Costs 4 Varies by customer 4 savings amounts based on actual customers. www.microsoft.com/casestudies

Demonstrations

The Internet Worker Work from Anywhere Lync Across Devices Connected Experiences Simpler to Manage Deployment Flexibility Single number reach Support mobility (Windows, ios, Android) Lync web app Flexible call management Bandwidth management Windows 8 and Windows RT support Windows Phone, ios, and Android Lync Web App Lync Phone Edition Call from within Office documents, emails & Explorer Skype integration Skill based search Federate with external Lync solutions (ex. customers, partners, vendor) Centralized software or cloud solution Efficient disaster recovery based on virtualization Easy and efficient monitoring tools Automation of administrative tasks Federation Interoperation with many PBX and VoIP solutions Branch Office Appliance Lync Room System

Bridging traditional telephony with new Collaboration Modes 21 st Century THE BRIDGE 20 th Century Internet Direct SIP/T1/PRI Direct SIP/T1/PRI External Partners & Suppliers http://windowspbx.blogspot.com/2011/09/usa-microsoft-lync-federation-directory_02.html

Demo - Applications

Enterprise-ready Unified communications platform

UC Endpoints Mobile Users PBX Users Remote Workers Audio, Video & Web Conferencing Federated Organisations External Internal Video & Telepresence

Employees working Remotely using Lync Mobile charges decrease by Lync for Mobiles Call charges to Partners, Suppliers, Customers reduce due to Federation Call charges to Customers reduce due to Skype Federation PLUS: Not only telephony, but also UC & Collaboration PLUS: Conferencing Service Charges Disappear