4-5 February 2015 The Ritz-Carlton Jakarta, Mega Kuningan POST SHOW REPORT www.bigittechnology.com
DIRECTOR SMESSAGE The Future of Marketing with Big Data Analytics With intense competition across different industries, the need for a differentiation factor becomes top priority. Many organisations have attempted to deliver an outstanding endto-end customer experience without sufficient data on their customer database. I am pleased the inaugural Big Data and CEM World Show Indonesia 2015 in Indonesia attracted close to 100 delegates from Indonesia, Singapore, Malaysia, Hong Kong, China, Vietnam and more to share their expertise, discuss on the latest technological advancement and network to expand their business reach, showing their commitment to the big data analytics approach as industries continue to evolve in the country. It is an exciting time for Big Data and CEM specialists as we continue to grow and adapt, remaining motivated and responsive to new ideas. We will continue to meet and bring inspired people together in conference like this, as a catalyst to move the industry forward. We are committed to creating valued opportunities for Big Data and CEM professionals to gather and share their expertise leading to fruitful discussions, interesting findings and observation. Index 3. Sponsors & Exhibitors 3. Media Partners 4. Show Highlights 5. Programme Overview 6. Attendee Profile 7. Companies that Attended 8. Speaker Faculty 10. Photo Gallery 13. Testimonials We will continue to expand and bring the Big Data series of conference across major cities in Asia Pacific. Join us and be a part of the innovation journey! Alvin Yong Managing Director 2
Sponsors & Exhibitors Silver Sponsors Associate Sponsors Media Partners 3
Show Highlights The Big Data and CEM Summit is part of the Big Data World Show initiatives to branch into the Indonesia market. This is the event s first appearance in Indonesia and was very well received by close to 100 attendees. With speakers coming from Hong Kong, Malaysia and Singapore, attendees were given the opportunity to study case studies from neighbouring countries. This two-day conference played a role in collecting, managing and storing huge volume of data from across different customer touchpoints and generating value out of it. The number of companies that are fully commiteed to big data analytics approaches are rapidly increasing as industries continue to evolve in Indonesia. With close to 100 participants coming from across South East Asia, this conference captured new ideas and solution with leading experts. Cutting edge solutions were presented by sponsors with supporting case studies. 4
Programme Overview Driving Superior National Growth with Big Data Analytics Spearheading Big Data Initiatives for City Managers in Public Services Halving Big Data Projects with Data Warehouse Automation to Revolutionise Business Conditions Big Data Architecture for Answering Current and Future Needs in Bank Danamon Potential Big Data Analytics Uses and Limitations in the Industry Harnessing Big Data in Telecommunication to Increase Revenue and Market Share Improving Zalora Customer Loyalty and Satisfaction with Big Data Analytics Differentiating Your Customer Experience Delivery Through Valuable Data Extraction Shaping Future of Businesses with Big Data Analytics Big Data in Indonesia for the Economic Development Network Intelligence through Big Data Improves Customer Experience and Bring Operational Efficiency for CSPs Leveraging on Big Data to Develop a Customer Centric Culture Real Time Analytics Using Big Data Sets and Creating Value from Customer s Dataset Big Data for Development and Humanitarian Action Monetising Real-Time Product Offering with Behaviour Analysis Leading Market and Optimising Investment with Big Data Challenges of Implementing and Demonstrating the ROI in Big Data 5
Attendee Profile Geographical Breakdown Job Function Breakdown 6
Companies That Attended Astra International, Tbk Australian Embassy Jakarta Axiata Group Berhad BANK INDONESIA Centre For Educational Data And Statistics (Pdsp) Cloudera Singapore Pte. Ltd Contact Singapore Erajaya Lippo Group Ministry of Finance, Republic of Indonesia Ogilvy & Mather Openet Telecom Malaysia Pantai Indah Kapuk Hospital PT Ansurasi Cigna PT Bank Central Asia Tbk PT Bank Commonwealth PT Bank Mandiri PT Bank OCBC NISP Pt Equity Life Indonesia PT Jasa Raharja (PERSERO) Pt Mitsui Indonesia Pt Smartfren Telecom Tbk PT VADS Indonesia PT. Bank Negara Indonesia (Persero) Tbk PT. SML Technologies Pusat Pembelajaran BSN RedCube Selia Group Telekom Malaysia Berhad TM Research & Development Sdn. Bhd United Nations Development Programme Universiti Tun Hussein Onn VADS Berhad Vinaphone WhereScape Asia Pte Ltd XL Axiata ZTESoft 7
Attendee Profile I. WAYAN BUDIASTRA M.Agr, Advisor for ICT and Transportation Ministry of Research and Technology (RISTEK) GRAHAM GEAR Director Systems Engineering, APAC ERISON HEK OKTAVIAN Chief Information Officer Media Nusantara Citra Indonesia HERU SUTADI Executive Director Indonesia ICT Institute PRADEEP SHRIVASTAVA Director / Chief Marketing & Commerce Offi cer XL Axiata Board of Director XL Axiata Group AMIT PANDA Manager of Customer Analytics, Data Mining and Big Data Analytics XL Axiata KOMANG B ARYASA Big Data Project Director Telekomunikasi Indonesia JONG GUN LEE Data Scientist and Research Lead Pulse Lab Jakarta UN Global Pulse FREDRIK THOMASSEN Managing Director and Co-Founder ZALORA Indonesia 8
SUMIT PURI Vice President IT Prudential Life Assurance Indonesia PERRY SANSOM Senior VP of Asia / Global Alliances & Partners WhereScape Asia BENNY WONG Director, Global CVM Cigna International Corporation ALEX GINTING Head of Business Analytics Indosat MUHAMAD BIN ASLAM Principal Solution Consultant ZTESoft VICTOR KOROMPIS Executive Vice President IT Bank Danamon PRASHANT GOKARN Chief Strategy & Planning Offi cer Indosat DR. KEERATPAL SINGH Principal Data Scientist MIMOS Berhad 9
Photo Gallery 10
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Testimonials This is a great event with an audience which was both thoughtful and engaged. The content and speakers seemed to really meet the audience expectations. Eddie Satterly, Chief Big Data Evangelist at SplunkInc Nice event with experienced speakers Wan Azhar Abdullah, AVP IT Security & Compliance at Al Rajhi Bank Nice event to introduce and awareness to the industry on how important the Big Data i Akram Abdul Rahman, Technical Manager at Bluesify Solutions Interesting & knowledgeable event on Big Data sharing of information Jamil Buang, Chief Technology Officer at Digital Hill Sdn Bhd It is a good event. This event is recommended for all the IT practitioners out there. Khairul Nazri Lokman, Petronas ICT Sdn Bhd The event garnered a lot of participation with good questions and good turn out! Martin Darling, MapR Big Data presentations were well-thought out. There were some insights into architecture and used case studies. It is a worthwhile event and look forward to these being continued. K.Ari, MIMOS Berhad A good platform to get to know other players or vendors in Big Data area. Norismal Ismail, Jaring Communications Sdn Bhd This event is great to educate people what big data is. This is an opportunity to reach the new market and to really help to educate people at the early big data journey. Matt Brandwein, Cloudera 13
DON T MISS THENEXT EDITION! For details concerning participation as a sponsor, exhibitor, speaker or delegate, please refer to the website www.bigittechshow.com or contact us directly at alvin.yong@olygengroup.com 14