English, Bahasa Malaysia, Mandarin (Read & Write), Cantonese, Hokkian & Hakka.

Transcription

1 Location: Kuala Lumpur, Malaysia Date of Birth: 9 th June 1972 Marital Status: Married Education: April April 1996 Campbell University, North Carolina, USA Bachelor of Science, Major in Computer Science and Mathematics Diploma in Science, Tunku Abdul Rahman College. Languages: English, Bahasa Malaysia, Mandarin (Read & Write), Cantonese, Hokkian & Hakka. Hon brings with him 17yrs of experience in business management of IT Network & Security, Data Communication, Financial Services Software Solutions, CRM and Workflow Automation and Data Warehousing. WORKING EXPERIENCE e-cop Surveillance Sdn Bhd Sept 2012 Present A company 100% owned by Temasek Group with 5 regional offices in Asia Pacific and the leader in IT Managed Security Services. General Manager Responsible as the country head of e-cop since September 2012 overseeing the business operation in the Malaysia office. His primary responsibility is to ensure the overall success and health of the business; focusing in delivering profitability, stability and sustainability. Besides formulating and driving the strategic business direction, he is also hands on in the business operation including but not limited to new business development, marketing, partner, vendor and channel management, team management and people development. Supervising a team of more than 45 employees in Malaysia. Responsible for country profitability and managing country P&L. Close communications with stakeholder on Malaysia updates and operations. Spearheading strategic direction for Malaysia business model and leading the team towards achieving the targeted business goals. C level client communications to ensure good rapport and enhance relationship to develop future business opportunity. Managing huge turnkey projects in Malaysia. Providing IT advisory and consultation to client on appropriate resources, direction and frameworks to ensure efficiency of IT usage. 1

2 CUSCAPI BHD Dec 2010 Sep 2012 Cuscapi is a public listed IT company and has been in operation since 1978 with 8 regional offices around Asia Pacific Region. Vice President of Network Security As the Head of Business Unit for IT Network and Security, and lead the sales and technical team to the next level of professionalism. Managing P&L for IT Network and Security Division. Plan and execute expansion plan for the division. Build and manage a highly effective team. able to lead, communicate, manage and motivate a business development team. Manage Technical Team to effectively deliver various projects and set technological direction for division to focus. Design, execute and monitor various sales incentives and motivational strategies. Perform relationship management with top management of key accounts. Preparation of reporting and Documentations. Become an expert in variety of technology and business oriented value propositions. Use consultative sales approach to align value propositions with the customer and align resources to close new business and ensure success of each implementation. Be the business driver and penetrate new accounts and meet with the company business objective and set goals for new business development. Develop new business wherever and whenever possible from identified market segments and sources of business Demonstrates understanding of market disciplines, competitive landscape and current technologies. Position the company as a preferred vendor in the market space Participate in developing new market opportunities Oversee special project as assigned and other ad hoc tasks that may arise INNODIUM SDN BHD Feb 2003 Nov 2010 Innodium was started as a subsidiary of Infodata Group. In end of 2006, Innodium Sdn Bhd was sold to Extol MSC Corporation Bhd (a public listed company in Malaysia Stock Exchange). Sales Director Tasked as the Sales Director to manage the operation of the new subsidiary of Infodata Group - Innodium. Innodium provides System Management and Secured Data Communications Solutions for organizations to conduct business efficiently over the network. The company offers a comprehensive range of Data communications and In-House Developed Software and related consulting services using Internet Technology. Reporting to the Group Managing Director, taking overall responsibility for generating a revenue growth for a newly set-up entity in the area of business development, sales and marketing. Creating and managing strategic partnership arrangement with solution principles like Samsung SECUi, SafeNet and partners like Microsoft, Siemens, NEC, and etc. 2

3 Have successfully established local partnership with clients like Time Telecom Malaysia, Telekom TMNet, MDC, Mesiniaga, CSA and etc. Customers of Innodium represent some of the most dynamic companies such as Siltterra Malaysia, Malaysia Prime Minister Office, Ministry of Science, P&O, Tokio Marine, Oriental Capital Assurance, London Pacific Assurance, Affin Merchant Bank, Integrated Logistic, Kontena National, SBB Mutual and etc. Leading the Research and Development Team to produce various product offerings like Innodesk, InnoPM, and InnoAngel. Facilitated individual growth and development of all direct reports through an effective quarterly performance reviews. Successfully initiated, managed and secured an R&D Grant with Ministry of Science, Technology and Innovation of Malaysia for Research & Development worth RM 2.1 Million. Leading and playing the pivotal role in the preparation, presentation and negotiation with the Government for Technology Research and Development Grant Project. Identified market coverage in China, Hong Kong, Singapore and Thailand as well as within the Country for Innodium s Products. Consolidating marketing strategies into sales and accounting plan. Strategic account management; focuses on special projects, product development partnership and corporate product bundling. Review pricing policies, discounts to maintain profitability of products. Managed Channel Partners/Resellers development programs for mass market distribution. Generated sales proposals, preparing documents for tender submissions, and conduct client presentation. Having successfully secured approximately 30 big accounts in less than 12 months and attaining gross profits of more than RM1.5 million. Successfully productize Innodium Software Offering in less than 3 months. Obtained various recognitions from Government in terms of R&D Grant Incentives from Malaysia Government, MSC Status from MDC and Microsoft Certified Partners. CMS I-SYSTEMS BERHAD Sept 2001 Jan 2003 CMS I-System Bhd is a subsidiary of a public listed company - Cahya Mata Sarawak Berhad (CMSB) and focuses on developing and selling of in-house developed software solution for Financial Services Industry. Senior Regional Business Development Manager Responsible for managing the technology development team, partners and solution support, professional services and marketing for the insurance sector, and ensuring proper integration of software functions to create customer value thereby ensuring customer satisfaction.accountable for driving the development and execution of the product strategy and development plan, and ensuring targets for the specific product are met by Dec Responsible to recruit, develop and train Product Specialist. Tracked progress against the business plan by documenting specific activities, owners and timeframes to support goals and strategies. Conducted various presentations especially in Workflow Automations, Customer Management, Communications and Collaborations Applications. Fostered a Sector culture that will proactively seek to resolve customer problems situation. Directed, coordinated and integrated Sector sales, partner and solution support, professional services and industry marketing to grow I-System market share within the targeted vertical market segments. 3

4 Ensured proper execution of the sales and marketing plans through an ongoing awareness of business development opportunities, analysis of market share position and win/loss reporting results, and focus on industry strategies and trends. Productized I-System Offering in less than 2 months. Prepare various marketing infrastructure in terms of corporate presentations, web site, brochures, case study, white papers and etc. Established more than 20 various active reselling partners and alliances. Generated substantial amount of sales leads and have presented our solutions to various potential local resellers from China, Philippines, Thailand and Singapore. SUNWAY WORKFLOW AUTOMATION SDN BHD June 2000 Aug 2001 A subsidiary of Sunway Group of Companies (Malaysia Business Conglomerate) that focuses on Electronic Workflow Automations, Customer Relation Management & Sales Force Automations Software. Business Development Manager Perform presales proposal and business presentation especially in new account development in insurance industry for Sunway Workflow Automation. To follow-up after sales by maintaining good relationship with installed base and to further explore for more new business opportunity. Responsible to recruit, develop and train Business Development Personnel for Sunway Workflow Automation. Strategy planning and implementation to achieve company quota and assist to achieve corporate targets. Maintaining good rapport and managing major accounts such as MAA, MNI, The Peoples Insurance, Takaful and etc. Various presentation and demo especially in Workflow automation, Customer Relationship Management and IT Strategic Road Map. Finalized MAA requirements together with Computer Associate (CA) for a Business Intelligence project using Forrest & Tree software amounting close to RM 500K. Improve market awareness (More than 50% of insurance companies are aware of SWA business) by talking to more than 30 insurance company in Malaysia in less than 6 months. Work with other business partner to explore wider chance of business opportunity. Preparing SWA to be a certified solution partner with Microsoft, Nortel, Dialogic, Brio and etc. Lead, manage and is at final stage of negotiations with The People's Insurance in expanding implementation to entire claims department for Claim Workflow Automation using our software. Converted Maybank Assurance to be SWA's major customer and lead towards the final price and schedule negotiations. DAVOTEK SDN BHD Dec 1998 June 2000 A Subsidiary own by Teledata Group (A public listed Data & Telecommunications Company in Singapore) that focuses on selling Data communication and Telecommunications products. 4

5 Sales Manager Head of Data Communication Division, responsible to recruit, develop and train Sales Executives for DataCom Division. Assist Sales Executive to develop account and help to manage business process. Monitor, enhance performance and motivate Business Executive in SI Division to achieve individual, division and corporate objectives. Explore and qualify new business opportunity and delegate account to respective Business Executive. Strategy planning and implementation to achieve division quota and help to achieve corporate targets. Ensure smooth sales process, prompt payment and responsible for business revenue, operation cost and budget for DataCom Division. Maintaining good rapport and managing major accounts such as Shell, Digi Telecommunication, Celcom, Maxis, Siemens, Petronas and Mimos. Working closely with principal like Lucent Technologies, Cisco, 3Coms, Packeteers and Nortel. Sales presentation especially in Bandwidth Management, Remote Access Technology and Network Monitoring and management Solution. Increase sales staff force of DataCom Division from 1 to 3 by mid of Implemented Industrial and technology Focus Strategy to enhance Business Executive professionalism and concentration. Successfully converted Telekom Malaysia, to be the key account in less than 3 months. Having successfully closed more than RM 500,000 sales for the accounts in Telekom Malaysia within 6 months using Lucent Technology (First site in Asia for the similar technology called VitalSuite for Service Level Management). Successful achieving quota for year 1999 with more than RM 2 millions sales. EXTOL CORPORATION (M) SDN BHD May 1996 Dec 1998 Extol is a leading IT Security System Integrator dealing with Antivirus, Data Security, Document Management, Electronic Workflow and related consulting services. Senior Business Executive July Dec 1998 Business Executive April July 1997 Head of System Integration Division, and responsible to recruit, develop and train Business Executive within System Integration Division. Assist Business Executive to develop account and help to manage business process. Monitor, enhance performance and motivate Business Executive in SI Division to achieve individual, division and corporate objectives. Explore and qualify new business opportunity and delegate account to respective Business Executive. Strategy planning and implementation to achieve division quota and help to achieve corporate targets. Ensure smooth sales process, prompt payment and responsible for business revenue, operation cost and budget for SI Division. Maintaining good rapport and managing major accounts for Extol such as SURIA KLCC, KLCC, CIMB Group of Companies, TA Securities, Star Cruise, Kontena Nasional, Pan Global Insurance, Proton, NYK, Integrated Logistic Berhad (ILB), Green Peninsular Agencies (GPA) and etc. 5

6 Familiarizing with customer/prospect s business environment to identify business opportunities and to relate with prospect on their needs and requirement. Open new business territory while maintaining customer loyalty from existing customer. Working closely with vendor or business partner like HP, Digital, Novell, Banyan, Microsoft, Oracle, IBM and etc to provide total solution to customer. Sales presentation especially in Document Management Solution, Imaging (PC DOCS) and Electronic Workflow, IT infrastructure, Conception Business Proposal and etc. Project management, monitoring and ensure smooth project implementation and manage the entire sales cycle. Increase sales staff force of SI Division from 1 to 3 and to 5 by end of Implemented centralized pricing and information sharing system and quotation system to enhance Business Executive productivity. Implemented Industrial Focus Strategy to enhance Business Executive professionalism and concentration. Design sales reward to encourage Business Executive towards excellence performance. Successfully converted SURIA KLCC, CIMB, ACMAR Group of Companies and Kontena Nasional to be the key account of Extol in less than 6 months. Achieved one year quota for 1998 before 30 th June 1998 (100% target in less than half a year) by bringing total revenue of 2 million sales. Brought SI Division to be profitable after suffering losses for more than 3 consecutive years. Extensively commended as the Top Sales Person for year 1998 by The Group Managing Director of Extol Corporation, Mr Xavier Tan. Organizing Committee for Extol booth for the Multi Media Asia 97 (MMA) Exhibition and Network 97 Exhibition at Shangri-La Hotel. Participated in SDA 97 as SI representative. Closed deal and project for new office network infrastructure for NYK Project and was in the middle of negotiating for the WAN Project. Secured the deal for ILB at Warehouse 10 (ILB s largest warehouse in South East Asia) to supply and install the entire LAN (Server, PCs and all network equipment) with the help of IBM Finance Leasing Arrangement. MEMBERSHIP AND TRAINING ATTENDED Chartered Member of Toast Master International Club (Extol Club). Participated in Toast Master Public Speaking Competition. Presented several topics in Public Speaking to qualify myself as Competent Toast Master (CTM) for 4 times. Chairman of Technopreneur Development Committee for MCA ICT Resource Centre. Head of ICT Bureau of MCA Seputeh Division 6