JOB DESCRIPTION Job Title Service Responsible To Responsible For Hours of Work Deputy Care Home Manager Homes Homes Manager Supervision of all staff involved in Care Services either directly or through Registered Nurses and Senior Care Assistants. 37 hours per week Spinal Point 30 to 32 Purpose of the role As a Registered Nurse the post holder will comply with standards of professional practice/conduct and maintain valid registration with the NMC in order to practice. It is the post holder s responsibility to ensure they are both familiar and adhere to these requirements. The Deputy Manager will be part of the Home s Senior Management Team with a lead responsibility for management, support and direction of care services. They will be expected to be part of the RN rota for the home and work a number of RN shifts per week as required. The Deputy Manager will support the Home Manager to develop the Registered Nurse team to obtain and sustain the necessary clinical skills and underpinning knowledge to manage the needs of residents. The Deputy Manager will assess, plan, implement and evaluate care of residents using evidence based practice. The Deputy Manager will ensure a high standard of care service is provided for residents and will take charge of the Home in the absence of the Manager. Key Responsibilities Learning and Growth To be responsible for the day to day care of residents, delegating roles to nursing and care staff as appropriate To provide clinical supervision to the Registered Nurses, to include live supervision at least quarterly. Through supervision ensure that the Registered Nurse team obtain and sustain the clinical competencies necessary to meet the needs of residents To act as a Shift Team Leader and to provide overall supervision and development for care staff To contribute to the training of care and other staff, acting as a role model at all times. To actively participate in personal and professional development opportunities, attending necessary mandatory training as identified To ensure that he/she continually seeks to improve his/her performance, skills and knowledge, staying up to date with nursing and managerial skills September 2013 1
Customer Focus To assess, plan, implement and evaluate the care of residents using evidenced based practice To lead the named nurse approach to care planning through monthly audits of care plans ensuring completion and accuracy. Providing support to Registered Nurses to ensure a consistent approach to care planning based on personalised care and evidence based practice To support the Home Manager in completion of Continuing Health Care s and associated assessments To anticipate resident and service user needs whenever possible to enhance the quality of service offered by the teams. To be responsible for the day to day nursing and care of residents, delegating roles to care staff as appropriate. To be responsible for the day to day planning, provision and recording of resident care in compliance with Guild Care s Resident Charter and all current legislative and regulatory requirements. To ensure records are updated, using the icare system and safeguard residents confidentiality in line with guidance and policy To liaise with residents, families and carers, the Home s Manager, staff and other relevant parties to ensure effective communication, and to develop and review resident s care plans. Financial Management To use all medical, nursing and care equipment that ensure best possible value and quality of products are used. To ensure that all Guild Care processes and procedures relating to financial activities and record keeping, including timely and accurate reporting of financial information are completed where appropriate. To control stock ordering and monitor costs in accordance with the Homes budget Business Processes To manage all staff involved in Care Services directly or through others ensuring all work is carried out to the appropriate regulatory or Guild Care standards and policies. Staff management will incorporate recruitment, team and individual meetings, supervision, staff development and performance management. To lead in the management of medicines in the Home, overseeing the ordering process, undertaking monthly audits and maintaining annual competency assessments for those staff responsible for the administration of medication To deputise for the Home s Manager during his/her absence, taking overall responsibility for the management of the Home. To take an active role in the senior management team of the home, working positively with other senior staff who may be involved in managing other parts of the homes services on a day to day basis To take an active role in Risk Management and Health & Safety in line with Guild Care policy, ensuring any accidents, incidents or undue occurrences reported or witnessed are addressed. To ensure that residents and relatives complaints are dealt with proactively referring to senior manager for advice or resolution. To oversee staff rotas in the home. To work a varied shift pattern to ensure that the home has a senior management presence outside of core hours. Statutory Responsibilities September 2013 2
To ensure all staff take reasonable care of their own and other people s health and safety whilst at work. To ensure all staff attend and follow training provided by the organisation to maintain good health and safety standards, and are familiar with relevant policies and procedures To ensure all staff report accidents, incidents and unsafe practices to the appropriate person. Equal Opportunities Guild Care is committed to anti-discriminatory policies and practices and it is essential that the post holder is willing to make a positive contribution to their promotion and implementation Confidentiality The post holder is required to observe strict and complete confidentiality regarding information obtained during the course of his/her duties Scope of Job Description This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an indication of the work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes will be carried out in consultation with the post holder. Signed. Date: Signed. (Manager) Date: September 2013 3
GUILD CARE PERSON SPECIFICATION Job Title Service Responsible To Responsible For Hours of Work Deputy Home Manager Homes Homes Manager Supervision of all staff involved in Care Services either directly or through Registered Nurses and Senior Care Assistants. 37 hours per work COMPETENCIES Can explain the vision of their service that they are working towards achieving and their plan for doing this Demonstrates and maintains specialist knowledge, relevant qualifications and skills necessary for the role (including keeping clinical practice up to date) Plans and manages allocated budget and resources effectively Is a positive role model (i.e. demonstrates values and behaviour expected of Guild Care staff, dresses professionally, communicates effectively through verbal and written skills and provides a good standard of customer service) Works constructively as part of the senior team and manages staff to the standards expected by the senior team Ensures staff receive appropriate induction support, timely probationary reviews, regular supervision and on going development through in house training. Helps staff to learn and develop September 2013 4 Focuses on delivering a good quality personcentred service for service users, in line with legislative, regulatory and Guild Care standards Has a supportive / approachable / listening style, involving staff in decision-making and providing guidance where needed Gives positive feedback
Addresses problems (including performance issues) constructively and makes appropriate decisions Implements policies and procedures (including health and safety) in an effective manner Actively promotes fairness, diversity and equal opportunities EPERIENCE / KNOWLEDGE Management Experience Experience in a non- hospital setting Experience of supervising staff EDUCATION / QUALIFICATIONS The post holder must be able to provide a satisfactory Disclosure and Barring Service Check Approved First Aid certificate Nursing Qualification and PIN number September 2013 5