Extern Northern Ireland and Extern Group Annual Report

Extern Northern Ireland and Extern Group Annual Report 2014-15

We are the trusted, forward looking charity that changes people's lives, by meeting them at their point of need. We bring solutions and deliver quality services reconnecting people with society, building better communities for us all.

Extern s Vision, Mission and Values Extern s Vision Extern s vision is that everyone can make a positive contribution to society. Extern s Mission Extern is a charity which helps people improve their lives and makes communities safer. Extern s Values Leading we lead Extern with energy, passion and drive empowering people to take initiative and make decisions. Ambitious we are actively ambitious and pioneering, expecting people to follow through on their best ideas and make them happen. Enterprising we take an innovative, entrepreneurial, business approach, pursuing new creative ideas that make a huge impact on lives. Working together we act as one Extern, working together and collaborating fully across all teams and regions for the benefit of the whole. Professional we reach beyond the highest professional standards, delivering excellence and treating each other with dignity and respect. As a charity we strive for: An inclusive and fair society. Keeping children and their families together, where possible. Reducing offending and the impact of offending on victims and the community. People have somewhere to live. People we work with are better equipped to live and make a contribution to their community. 3

Contents Extern s Vision, Mission and Value Statements 3 Derek McCabe, Chair 5 Charlie Mack, CEO 6 Extern - Changing Lives Every Day 7 Review of the Year 8 Safer Communities and Homelessness 14 Who Funds Our Work? 16 Extern s Corporate Plan 17 Financial Statements 18 Corporate Information 22 4

Derek McCabe Extern Group and Extern Northern Ireland Chairman I am delighted to present to you this Annual Report 2014/15 for Extern Northern Ireland and Extern Group. This year we are not only looking back to our achievements in 2014/15 but celebrating our 30th anniversary since Extern commenced service delivery in the West of Northern Ireland. Like many within the Community, Voluntary and Charitable organisations in Northern Ireland we continue to feel the impact of cuts to funding. This year we have managed a further reduction without impacting on either our service delivery or our staff teams. Our success in meeting these challenges has been down to the fortitude, goodwill and commitment of our staff team to improve the lives of those we work with and contribute to making our communities safer. At a strategic level the Extern Board completed a major restructure to reconfigure the two Extern charities to create a group structure. Extern Group commenced in July 2014 and will provide the strategic support and corporate services to Extern Ireland and Extern Northern Ireland, with both organisations focusing on direct service delivery. We believe this will not only enable the continuity of quality services but will support growth opportunities in both jurisdictions. In addition to the organisational restructure we have undertaken considerable work to restructure our governance arrangements which has included recruiting new members to our Board. We acknowledge the environment in which we work and the increased levels of accountability as the Charities Commission established itself. We participated in accredited Governance training to ensure we remain at the cutting edge of the Third Sector. I would like to thank my colleagues on the Board of Extern Northern Ireland and Extern Group for their continued support and interest in our work. On behalf of the Board I would like to thank Charlie Mack, Chief Executive, our Strategic Leadership Team and all our staff and volunteers for their continued support and enthusiasm for the important work of Extern. Derek McCabe Chair 5

Charlie Mack Chief Executive Officer I am pleased to recommend this Annual Report for Extern Northern Ireland and the Extern Group to you. I trust this report not only conveys the range of activities and services we have provided over the last year, but also gives a sense of the pride and passion we all feel at being the charity of the second or third chance. In 2014/15, against a backdrop of challenging financial circumstances, we have extended our joined-up holistic approach harnessing support of justice, health, education, employment and social development in the interests of our service users across Northern Ireland. Extern staff continue to be trusted to deliver high quality support to some of the most vulnerable people in our society including troubled children, young people and their families and carers; people who are homeless and people who have offended. Over the course of 2014/15, Extern has made significant advances in delivering additional services to people with alcohol or substance addictions as well as to significant numbers of refugees. I look forward to seeing the development of these vital services for those who face stigma and social exclusion in 2015/16. I would like to thank all of my colleagues on the Boards of the Extern Group and Extern Northern Ireland for their commitment and dedication to ensuring that Extern continues delivering top quality, life-changing services to people who deserve a second (or third...) chance to make a positive contribution to society. Charlie Mack Chief Executive Extern Northern Ireland has secured a number of significant successes, not least of which is the achievement of over 4million from a range of funders, including the European Social Fund and the Department of Employment and Learning, to support our employment project "Extern Works" and our young people's empowerment project "Moving Forward Moving On". 6

Extern: Changing Lives Every Day Extern is here for everyone. As a charity we change people s lives by meeting them at their point of need. We bring solutions and deliver a range of services, reconnecting people with society and, in doing so, build better communities. We are trusted to help find solutions for our clients. As a charity, we believe that people should be able to find stability to change their lives and contribute to the community in which they live. Extern is focused on supporting and tackling homelessness, drug and alcohol abuse and rehabilitating offenders to build safer communities. We intervene with adults, vulnerable young people and their families to improve their lives. We never walk away. Through decades of enterprise, innovation and experience, Extern has developed services that help families and children stay together. Our support means that people have somewhere to live and offending is reduced to create a safe, fair and more inclusive society. Working across Northern Ireland and Ireland, Extern employs over 380 staff. Alongside volunteers, our staff provide invaluable support and guidance at our 39 bases across the island. We work with people because we believe in the need to support everyone. Extern never walks away because we believe that everyone can make a positive contribution to our society. Extern s work delivers: Outreach and accommodation for people who are homeless; Resettling, monitoring and supervision of people who have offended; Early intervention and prevention work with children, young people and their families; Learning and skills for those who are homeless and who are excluded 7

Review of the Year Supporting Families This year marked Extern s 30th anniversary of providing services to young people and families in partnership with the Western Health and Social Care Trust (WHSCT). This is a remarkable achievement and a great example of a dynamic and progressive partnership between the voluntary and statutory sector working together to promote better outcomes for all of our service users. Extern remains central to the WHSCT s child care and family support strategy and we look forward to the continuation of this partnership over the next years. Family Support This year our Youth Services programmes, which consists of 9 projects across both the Northern and Southern sectors of the Trust, delivered 98,806 service hours to 225 young people and their families involved with the Trust s childcare teams. These projects provide on-going support for young people and families involved with the Trust s Family Intervention Services, helping to prevent family breakdown through creative and focussed interventions. Our Time Out programme, which is a crisis response provision to support young people and their current living arrangements, consisting of a three night residential stay at our youth village, provided a total of 267 placements to the Western Health and Social Care Trust. In addition, we facilitated 92 placements to the H.S.E in Dublin Mid Leinster and Dublin North East regions and 14 ad hoc placements from across the island. Extern s Summer Camp was a great success story once again this year and was facilitated at our youth village at Roscor in Co. Fermanagh. The summer camp ran for an eight week period throughout July and August and offered 200 young people aged between 8 13 from the WHSCT the opportunity of a four day holiday break.. Our primary aim was to make each young person s time at Summer Camp positive, memorable and fun, offering a truly holistic experience. Following the traditional Summer Camp model, all young people with our youth services provisions across the Western Trust area also benefited from being involved in Summer Camp. Each young person was given the opportunity to take part in a minimum of two four day camps. A total of 384 individual places were provided totalling 1,043 user nights. In total Summer Camp provision provided 584 individual places and a combined total of 1583 user nights during July and August. This year, Roscor Youth Village successfully facilitated Extern programmes from across the island of Ireland and provided a residential experience for 2,124 young people equating to 5,049 user nights. The Independent Visiting Programme provided visits to 32 young people this year which equates to 352 visiting sessions or 1,111 hours. This is a valuable resource for young people who are looked after within the Trust providing a consistent adult relationship for activities and advocacy. This year also saw the development of Extern s Intensive Specialist Fostering Support Programme with the Trust. This is an exciting development and an addition to Extern s service continuum; a multi-disciplinary team providing intensive support to foster carers and young people in order to promote permanency of placements. This year, we learned that Extern s Strength to Strength programme in the West has secured funding for a further two years allowing us to continue to provide early intervention services to young people at risk of offending. The Strength to Strength programme works closely with Family Support Hubs in the West and is part of a regional provision across Northern Ireland delivered in conjunction with NIACRO and Action for Children. 8

Intensive Family Support Service (IFSS) Extern s Intensive Family Support Service (IFSS) programme commenced in April 2014 and is funded by 5 government departments (Department of Health, Social Services and Public Safety, Department of Justice, Department of Employment and Learning, Department for Social Development and Department of Education). The IFSS programme is a multi-agency, co-ordinated service, working with families from across the Belfast Trust area, who are experiencing multiple adversity and who are in need of intensive support to enable their family to function more positively. Extern s IFSS programme has 5 key aims: 1. To get children who are out of school back into school 2. To reduce youth crime and anti-social behaviour 3. To reduce the need for children and young people to become or remain looked after 4. To put parents back on the path to work 5. To reduce the costs these families place on the public sector each year. The IFSS programme is both flexible and responsive and offers service users a 24/7 on-call telephone service at times of crisis or emergency. Dedicated keyworkers work with the families for up to 18 months (or longer if required), coordinating input from all and any other services involved with the family and offering consistency and commitment through to the end of the programme. The MST element of the programme offers a shorter term intensive service which coaches parents in implementing and maintaining parental strategies which enable them to better address difficult adolescent and teenage behaviours. IFSS is currently working with 217 families (371 adults and 503 children). The service is aimed at those families who have very complex needs and who have / had significant involvement with two or more statutory agencies over a period of time. There are six statutory agencies (BHSCT, YJA, PBNI, PSNI, NIHE and EANI) who make requests for the IFSS programme. Families referred to the programme may be experiencing a range of issues including: parental and child mental health issues, drug / alcohol dependency, poor parenting skills, parent / child disability, poverty, housing issues, anti-social / criminal behaviours, poor school / training / employment records. The IFSS programme offers evidenced based (MST and Incredible Years) and evidence informed methodologies, employing a multi-disciplinary team of staff and taking a whole family approach to the work with our service users. 9

Moving Forward - Moving On The Moving Forward Moving On Project, which is based in Belfast, provides mentoring support and signposting services to 150+ young people aged 16 24 years per year who are not in employment, education or training and who come from an alternative education background (education other than at school) and/or have a history of offending behaviour. In 2014 2015 the project developed Keep Safe Stay Safe, a new model of intervention for working with young people involved in offending behaviour. Following the introduction of this tool, the following compliment was received from the YJA Youth Conference Co-ordinator (North Belfast): Young people involved with the service are being supported to address their offending behaviour and encouraged to engage in educational and diversionary activities, as well as consider their own values and goals for the future. We feel this service is outstanding and that without the support of the staff within the project, the young people would not benefit from the tailored and bespoke intervention currently offered. In April 2015 the project was successful in securing 3 year funding through the European Social Fund. The Pathways Project The Pathways Project provides a full-time alternative education programme to 36 young people in Year 12 every year who have become disaffected from mainstream schooling. In June 2014 every young person leaving the project did so with at least 3 recognised qualifications and all 36 were successfully transitioned into further education and training placements. Attendance rates for participants were on average 12.18% higher than their attendance in school the previous year, with one young person making an improvement of 65% on his previous year in mainstream school. During end of year evaluations one young person stated: It has made me think about my future and helped me to achieve a lot of qualifications. At the same time, a parent commented: Pathways has been an excellent opportunity for my son, he has achieved so much through Pathways and has changed for the better into a great young man and I am very proud of him. Kinship Fostercare Support (KFS) KFS is a Big Lottery Fund supported project, delivered in partnership with the Belfast Health and Social Care Trust, aimed at helping both kinship foster carers and their fostered children to have a happy and positive experience of fostering, to help keep the placement stable and to ensure good outcomes for the whole foster care family. A Creative Day was held in June 2014 in celebration and recognition of the work produced by the young people and carers who participated in Year 2 within KFS - 75% of carers and 81% of young people attended. It was an opportunity for all families and professionals involved to celebrate the achievements of the year. It showcased artwork created in individual sessions and group work sessions 10

LINX The Linx Project in the South Eastern Health and Social Care Trust (SET) area provides intensive support for high risk young people and their families by delivering intensive individual services. Linx services meet the specific needs of a number of young people who are currently unable to avail of group based support services within the community. The methodology employs systemic practice in relation to both the young person and the family. Linx staff focus primarily on the needs of the young person referred, but also provide guidance and support to the family / carers of the young people, utilising the strengths. Between April 2014 and March 2015, Linx staff provided 1,258 hours of intensive support services to young people and their families. Intensive Support Fostering (ISF) Intensive Support Foster Service works in partnership with the SET within the greater Belfast area, with the overall aim of securing 12 Intensive Support fostering places, which are for older children with very complex needs, who are either at substantial risk of requiring Secure Accommodation or are residing in Intensive Support Units or Secure Accommodation and require a placement to allow them to move on. the necessity of a care placement. Through this, families may be offered therapeutic services and/ or be signposted to specialist support from other agencies. Between April 2014 and March 2015, FACES staff provided 2,222 hours of intensive individual support services to 16 young people and their families. Youth Support The Youth Support programme provides community based alternatives to residential care or custody. Referrals to the Programme are assessed as being at 'medium to high' risk for young people in the age range 10-17 years of age. Youth Support is delivered using a group model and works in partnership with Social Workers and carers utilising community-based resources to deliver tailored package of services appropriate to the assessed needs of each individual referred. The young person's voluntary participation is required on the programme. Between April 2014 and March 2015, ISF staff provided 1,529 hours of intensive individual support services to nine young people. Family & Child Empowerment Services (FACES) FACES is a multi-agency initiative aimed at providing intensive support to children and young people in the South and East Belfast area who are having difficulty within the education system, are at risk of becoming involved in anti-social behaviours or at risk of being received into a care placement. FACES also aims at empowering parents and carers to manage their children's behaviours in a positive and constructive way, enabling the children to remain living at home and preventing 11

Time Out This programme meets the needs of young people (8-17) and their families by providing an alternative to placement in shortterm and/or long-term care by providing a three to four-day (two to three nights) social, educational, cultural and recreational break at an Extern youth facility. Time Out staff engage the child or young person in a range of activities and can help him/her to examine lifestyle issues while the social worker intervenes with the carers, thus allowing the child or young person to return to their living arrangements with the crisis being averted. This approach prevents breakdown in living arrangements and the child or young person can subsequently be referred to a programme within Extern's continuum of services. Strength 2 Strength (SEHSCT) The Strength 2 Strength project provides support to children and their families who are considered as being in need and were children are susceptible to offending. It is a community-based intervention which works with young people, children and their families. The project is funded by the Health and Social Care Board as part of the Early Intervention Prevention of Offending (EIPO) Programme. This year 57 young people and their families participated on the programme, with 87.5% of closed cases achieving their desired outcomes. Between April 2014 and March 2015, Kinahalla Youth Village facilitated 121 Time Out placements. Multisystemic Therapy Multisystemic Therapy is an evidence-based model The MST team in the Northern Health and Social Care Trust was the first MST team to be established in the UK. With support from the Big Lottery Fund via the Realising Ambition programme, Extern replicated MST in both the Belfast Health and Social Care Trust (BHSCT) and SET. During the year MST in Belfast expanded and was integrated into Extern s Intensive Family Support Service (IFSS). MST works with young people aged 11-17 whose behaviour is putting them at risk of placement outside the family home, either in residential care or within the youth justice system. The teams in the NHSCT and the SET worked with 82 families over the two Trust areas. Of the cases closed during the period, 94.3% of young people remained in the family home, 85.37% were in school, while 97.83% had no arrests during the period of MST involvement. 12

Safer Communities and Homelessness For more than 30 years Extern has been supporting people affected by homelessness with services that are high tolerance and low threshold, which means we place as few barriers as possible in the way of people accessing our support. We provide a range of services to adults, young people and families across Northern Ireland who are: homeless or at risk of homelessness and have multiple needs, dealing with alcohol/substance use issues returning to the community following a custodial sentence deemed to be at risk of causing harm and require intensive monitoring and support. At Extern s 36 bed homeless hostel, the Ormeau Centre, we provide short term accommodation and intensive support to individuals who are homeless and living with a range of complex issues including mental ill health, addiction and physical and learning disabilities. During the period 2014-15 we provided 292 people with accommodation and through intensive support, worked with these individuals towards rebuilding their lives and successful resettlement in the community. Extern s multi-disciplinary homeless support team consists of eight specialist assessment and outreach social workers and two highly experienced floating support workers. In 2014-15 this dedicated team supported 1,144 people who presented as homeless with other long term and chronic health issues. This in itself was an increase of 17% on the number of people supported during the previous year with the team noting an increase in the complexity of the issues presented by our clients. For instance, during 2014-15, Extern s Homeless Support Team supported 568 people with significant underlying mental health issues, 228 with chronic substance use issues, 135 people with asylum issues and 95 people presenting with significant physical ill health. Also during this period, the Homeless Support Team provided intensive support to 270 people to help them sustain their tenancies and prevent them losing their homes through our dedicated floating support workers. Extern is supported in this work by a consortium of organisations including funders, the Northern Ireland Housing Executive, Belfast Health and Social Care Trust, the Public Health Agency and Supporting People. 13

Safer Communities Activity Review Extern, through its work in the Criminal Justice sector, has contributed significantly to the national and local strategies for addressing homelessness, helping people to maintain tenancies and working in partnership with public protection agencies. The services provided are agreed and funded by Supporting People. This enables clients to access support at the point of need and to develop and sustain the capacity to live independently. Multidisciplinary working ensures that stakeholders and partner agencies agree on the identification of needs and risks and planned responses for all challenging issues. Extern Safer Communities work has two main components - accommodation based services and floating support services. Extern is the largest provider of approved accommodation to offenders returning to the community following a custodial sentence. Through its two approved hostels, Extern provides accommodation to 34 medium to high risk offenders who have been assessed as requiring intensive monitoring and supervision until they can positively reintegrate into the community and obtain suitable longer term community based accommodation. Experienced and well trained staff support clients through strict monitoring, management of health and pastoral care, re-establishment of family contacts in the community and supporting residents into training and employment opportunities to secure their future and reduce the potential of reoffending. During 2014-15, Extern s experienced and dedicated staff team supported 347 individuals to safely return to the community. Extern s Safer Communities Floating Support team provide vital one-to-one support, helping clients to sustain tenancies in the community, thus reducing the likelihood of re-offending and enhancing community safety. During 2014-15, the Floating Support Team was enhanced in response to the increasing demand for its services across Northern Ireland. An additional three members of staff were added to the team making the service truly regional and ensuring that all communities in Northern Ireland have access to this vital community safety service. During 2014-15, the floating support team delivered support to 204 individuals, an increase of 33% on the previous year. Extern works closely with a range of key stakeholders such as the PSNI, the Probation Board and local Health and Social Care Trusts, playing a pivotal and vital role in continuing to support community safety while preventing homelessness and reoffending. 14

Extern Works During 2014-15, Extern Works was successful in securing a one year extension to its funding from the Department of Employment and Learning, European Social Fund, Northern Ireland Prison Service and the Belfast Health & Social Care Trust to continue providing its support to people who are homeless and people who have offended. This funding enables Extern Works to continue to provide training facilities at Trench Road in Newtownabbey and at HMP Maghaberry. Extern Works offers the individuals it supports a range of training options and prepares them for the world of work with the OCN Employability course and regular job clubs after they have completed their qualifications. During 2014-15, Extern Works has continued to develop its training partnership with the Belfast Health and Social Care Trust in the area of forensic mental health. This year we have successfully trained 253 service users across at both Newtownabbey and Maghaberry. Practice Development Unit (PDU) The Practice Development Unit incorporates: The Student Unit / Practice Learning Centre, which provides professional social work placements to students from the Ulster University and Queen s University. The Voluntary Organisations Communication and Learning Service (VOCALS), which co-ordinates and supports voluntary sector (VS) social work placements and ensures the VS are represented on key forums involved in social work education. The VS Post Qualifying Social Work Initiative, which provides information training, mentoring and assessment to qualified social workers and their employers. The Learning and Development Service, which provides a training programme to enable Extern staff and teams to meet the mandatory standards for service delivery and develop specialist knowledge and skills that enhances the services delivered. The PDU delivers its service through a team of staff and associates who research, design and deliver bespoke training and support for Extern and our associate organisations; supervise, coach and assess social workers at undergraduate and postgraduate levels; provide support and consultancy to other voluntary sector organisations; and ensure the VS are represented at key forums. PDU staff currently represent Extern and the voluntary sector on 27 forums and networks. This year, we co-ordinated the provision of 96 VS social work placements and, within Extern and our growing network of associate organisations, we provided 48 social work placements. We provided 19 Assessed Years in Employment for newly qualified social workers recruited to Extern. In addition, we began providing social work placements for international students and have made connections with colleges in the USA resulting in 2 students from the USA coming on placement. Within the post-qualifying social work offering, we delivered 4 training programmes to enable social workers to achieve postgraduate and professional qualifications. We have extended our network to 513 voluntary sector social workers and enabled VS social workers to consistently occupy 50% plus of all the submissions at the NISCC assessment points. The PDU is supported by the Northern Ireland Social Care Council (NISCC) and supported through grant aid from the Department of Health, Social Services and Public Safety. 15

Who Funds Our Work? Extern s vital work would not be possible without the support of a range of organisations and agencies. In addition to receiving donations from the general public, we also gratefully acknowledge the support of the following: 16

Extern s Corporate Plan 2013-16 The process for developing Extern s Corporate Plan for 2013-16 began in 2012 with an internal review followed by a series of workshops with staff across the organisation. In developing the plan Extern undertook an analysis of its current working environment in Northern Ireland and Ireland and consulted with our stakeholders, looking towards the changes, challenges and opportunities that were expected to arise during the operating period of the plan. Extern s High Level Outcomes for 2013-16 focuses on: positive service user outcomes; positive outcomes for commissioners; positive collaboration; and the effective and efficient use of resources. Extern s service delivery during this period, focuses on: supporting those affected by homelessness; reducing offending and re-offending; keeping families together; We will measure our progress through: outcomes; outputs; organisational Performance. enabling access to learning for those at risk of exclusion; and promoting safer communities. Extern s priorities during 2013-16 are: Sustaining current and providing new, safe and inclusive services to those who need them most; compliance with current and new legislation and regulation in the delivery of our services; maintaining and developing our organisational capability and that of our people to continue to meet the needs of service users and commissioners; and demonstrating through evidence the impact of our services on the changing lives of service users and the communities in which we live. 17

Extern Northern Ireland - Statement of Financial Activities (incorporating the Income and Expenditure Account) Year ended 31st March 2015 Sources of Funding Statutory Agencies Department of Justice Probation Board for Northern Ireland Department of Health & Social Services Health & Social Care Board Public Health Agency Northern Trust Belfast Trust Western Trust South Eastern Trust Belfast Education & Library Board Northern Ireland Housing Executive NIHE Supporting People Tusla Dublin North East (Northern Area) Tusla Dublin Mid Leinster (South Western Area) Tusla West Tusla North West Tusla South Big Lottery Fund European Social Fund Department of Education & Learning NI Prison Service Councils Northern Ireland Social Care Council Fermanagh District Council Unrestricted Restricted Total Total funds funds 2015 2014 Incoming Resources Donations, legacies and similar Incoming resources Intangible Income - 40,677 40,677 40,677 Fundraising and Trust 10,753 19,107 29,860 26,525 Sundry 13,591 45,797 58,388 68,748 Incoming Resources from Operating Activities Activities in furtherance of the Charity s Objectives Funding from Statutory Agencies and Councils 4,180,345 4,689,541 8,869,886 7,864,424 Rental Income - 446,541 446,541 453,842 Other Income Resources Service Charge - Extern Ireland 99,109-99,109 407,772 Service Charge - Extern Group 10,732-10,732 - Profit on sale of asset 2,500-2,500 - Activities for Generating Funds Canteen Income 56,396 555 56,951 56,964 Payphone Income 431-431 228 Investment Income Interest Receivable 27,725-27,725 53,205 4,401,582 5,242,218 9,643800 8,972,385 Resources Expended Cost of Generating Funds Fund Raising and Publicity - - - 246 Charitable Expenditure Cost of Activities in Furtherance of the Charity s Objectives Support Costs 322,842 287,640 610,482 811,004 Governance Costs 440,575-440,575 528,675 Adults 58,813 3,401,676 3,460,489 3,194,914 Children 2,882,650 1,587,764 4,470,414 3,871,437 Staff & Student Learning Centre 34,527 39,766 74,023 140,589 Foreign Exchange Loss 13,965-13,965 6,201 3,753,102 5,316,846 9,069,948 8,553,066 Net Income (Expenditure) for the year 648,480 (74,628) 573,852 419,319 Fund Balances Brought Forward at 1 April 2014 3,478,798 2,854,850 6,333,648 5,914,329 Fund Balances Carried Forward at 31 March 2015 4,127,278 2,780,222 6,907,500 6,333,648 18

Extern Northern Ireland - Balance Sheet At 31st March 2015 2015 2014 Fixed Assets Tangible Fixed Assets 3,296,079 3,290,185 Investments - 1 3,296,079 3,290,186 Current Assets Debtors 1,608,629 745,053 Cash at Bank and on Hand 5,025,856 4,748,141 6,634,485 5,493,194 Creditors: Amounts falling due within one year (1,646,575) (976,548) Net Current Assets 4,987,910 4,516,646 Total Assets less current liabilities 8,283,989 7,806,832 Creditors: Amounts falling due within one year (646,232) (736,224) Accruals and deferred income (730,257) (736,960) 6,907,500 6,333,648 Capital Restricted Funds 2,780,222 2,854,850 Unrestricted Funds 1,234,959 1,303,733 Unrestricted Designated Funds 2,892,319 2,175,065 6,907,500 6,333,648 These statements are extracted from the full financial statements of the Extern Northern Ireland Company. The full financial statements were approved by the Board on 7th October 2015, a copy of which are available on request. 19

Extern Group - Company statement of Financial Activities (incorporating the Income and Expenditure Account) Year ended 31st March 2015 Unrestricted Restricted Total Total funds funds 2015 2014 Incoming Resources Donations, legacies and similar Incoming resources Sundry 2,300-2,300 - Incoming Resources from Operating Activities Activities in furtherance of the Charity s Objectives Grants from Statutory Agencies and Councils - 96,893 96,893 - Other Income Resources Service Charge - Extern Ireland 298,111-298,111 - Service Charge - Extern Northern Ireland 560,594-560,594-861,005 96,893 957,898 - Resources Expended Charitable Expenditure Cost of Activities in Furtherance of the Charity s Objectives Support Costs 526,010-526,010 - Governance Costs 325,735-325,735 - Staff & Student Learning Centre 1,321 92,632 93,953 - Foreign Exchange Loss 12,455-12,455-865,521 92,632 958,153 - Net Expenditure for the year (4,516) 4,261 (255) - Fund Balances Brought Forward at 1 April 2014 - - - - Fund Balances Carried Forward at 31 March 2015 (4,516) 4,261 (255) - 20

Extern Group - Balance Sheet At 31st March 2015 2015 2014 Current Assets Debtors 895,354 - Cash at Bank and on Hand 100,000-995,354 - Creditors: Amounts falling due within one year (995,609) (976,548) Net Current Assets (255) - Total Assets less current liabilities (255) - (255) Capital Restricted Funds 4,261 - Unrestricted Funds (10,155) - Unrestricted Designated Funds 5,639 - (255) - These statements are extracted from the full financial statements of the Extern Group Company. The full financial statements were approved by the Board on 7th October 2015, a copy of which are available on request. 21

Corporate Information Board of Directors Chair: Derek McCabe Other Directors: Bobbie Bergin Gerard Campbell Brendan Johnston Allen McCartney Cathy McKillop Kathy Martin Anne Montgomery Barbara Stewart Registered Office Hydepark House, 3 McKinney Road, Newtownabbey, BT36 4PE T: 028 9084 0555 F: 028 9084 7333 E: info@extern.org www.extern.org Company Registration Number NI 618684 Charity Number NI 00263 Company Secretary: Management Team: Cathy McKillop Charlie Mack Dr Joan Broder-Rodgers Trevor Wright Danny McQuillan Dr Gavin Adams 22

Extern s brand values: life changing forward looking trustworthy delivering quality bringing solutions

Extern Hydepark House, 3 McKinney Road, Newtownabbey, BT36 4PE. T: 028 9084 0555 F: 028 9084 7333 E: info@extern.org w: www.extern.org