Change & Release Management mit dem SAP Solution Manager 7.2

Change & Release Management mit dem SAP Solution Manager 7.2 Tobias Hauk / Product & Solution Management / SAP Solution Manager Thementage SAP Solution Manager Januar 2016 / Festung Marienberg / Würzburg

Do You Have a Successful Release Management? Planned Innovations Up-to-Date Release Schedule? High stakeholder satisfaction? Clear release pipeline and planning? Meet scope and delivery targets? No Test Environment Contention? No endless miles of spreadsheets & documents? 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 3

Do your projects go live whenever they are ready? Planned Innovations Project 4 Project 7 Project 2 Project 11 Project 9 Project 8 Project 1 Project 10 Project 6 timeline A hard time to ensure proper & complete testing High effort taking care of conflicts & dependencies This means that you may have Many manual steps and activities during Go-Live No routine procedure for go-live situations Trouble keeping your IT Services running 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 4

Joint Integration Test Phase Releases Synchronize Projects and Help to Keep the Control Planned Innovations Reduce Risk, Simplify Go-Live Process and Decrease Test Effort Build & Functional Test Freeze Go- Live Synchronized Go Live Project 1 Build & Functional Test Freeze Go- Live Project 2 Build & Functional Test Freeze Go- Live Project 3 Scope Build Test Deploy Hypercare Operate Release 1 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 5

SAP Solution Manager 7.2 Introduction to Release Management Planned Innovations Release & Deployment Management is essential to manage successful deployment of all related changes into the productive environment. Release Management defines dates and schedule for Releases. Release content is determined by Projects, Requests for Changes, and related Change Documents. The Release Cycle is a technical container and model for the release content. 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 6

Change Control Management The whole is more than the sum of its parts Release Management Change Request Management Quality Gate Management Retrofit Central Transport Management Change and Transport system (SAP / Non SAP) Transport Analytics / Change Diagnostics 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 7

Planned Innovations The 3-Step Approach for Release Management in Solution Manager Release Track Definition Release Planning Manage Release Cycle System Landscape Durations & Go-Live Date Assign Change Documents & Manage Release Deployment 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 8

Planned Innovations SAP Solution Manager 7.2 Solution Documentation integrated with Project-, Change- & Release Management Project Manager IT Solution Architect Developer / Tester PPM Project PPM Task IT Requirement (ChaRM) Change Execution (ChaRM) Solution Documentation Business Requirement Release DEV QAS PRD Business Process Expert 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 9

New Architecture and Infrastructure

New Architecture in SAP Solution Manager 7.2 Planned Innovations Solution The New Solution Replace multiple projects and solution with a single Solution including versioning based on Branches supporting flexible landscape assignment Solution Project PPM Project Change Control Management Real Project Management Replace underdone Project Management with full Project Management Suite SAP PPM integrated into SAP Solution Manager processes Change Control Management Establish central landscape definition with Logical Component Groups and Change Control Landscapes which allow easy, instant and multiple re-use capabilities. 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 11

Check In / Out Understand the transformation from 7.1 to 7.2 Existing Infrastructure 7.1 New Infrastructure 7.2 Logical Component Project Branches Logical Component Logical Component Logical Component Group Logical Component Solution Example ERP : Logical Component Logical Component 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 12

Introducing the Solution Landscape and its Components Planned Innovations System Landscape Branches Log Comp Group ERP Production Logical Component Production Maintenance Production DG1-100 QG1-100 PG1-100 Development Logical Component Development Development DG3-100 QG3-100 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 13

+ filter + filter How to define your landscape for Release Tracks? Planned Innovations Solution Landscape Complete Landscape Definition (all LCGs incl. all LCs) Logical Component Branches Subset for Variant Selection (only particular LCs) Logical Component Group Change Control Landscape Stencil for Deployment Control & Release Tracks (only particular LCGs) 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 14

Landscape-Type Vector ERP CRM SRM BW HANA Two Dimensions: Change Control Landscape vs. Branch Branch - Which part of a given Landscape is relevant? Innovation (Sandbox) Rollout (Local) Systems Development (n+1) Production / Maintenance (Global) System Product / System Vector Which Products/Systems of the overall Solution are relevant? - Change Control Landscape 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 15

Example: Structuring Projects and Releases Planned Innovations Project #1 Release Cycle #1 Sub-Project 1 ERP BW ERP BW Release Cycle #2 Sub-Project 2 SRM Project #2 CRM SRM Release Cycle #3 CRM Portal Project #3 Portal 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 17

The New Administrator Cockpit

Administration Cockpit Planned Innovations Central UI for Administrators Replaces several outdated SAP GUI transactions Some Highlights One-Stop Shop for Admins Transport Analysis Features New Tasklist UI (Web Based!) Central Place for Import Scheduling Enterprise Search enabled 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 19

Administrator s Cockpit unites all key information in a central place Transport Overview Landscape Overview Fulltext Search CSOL Data Tracking Task List 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 20

Enhanced BW Reporting and Dashboards

Get the full traceability with Analytics, Reporting, Tracking, KPI Dashboard & Reporting Functions Transport Tracking Functions BW based KPI Driven Analysis: Get transparency about your Change Management process Dashboard Builder capabilities to enrich predefined KPIs with custom queries and functions Transport Analysis: Get a fact sheet for a transport to see where it belongs to and what its status is Sequence Dependency analysis: Find out about sequence violations of customizing and workbench requests. Delta Analysis for Change Request Management based transports and changes. 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 22

Powerful reporting and analytics capabilities based on SAP BW Section with Related KPIs Switch between Table or Chart View Easy access to predefined Drilldowns 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 24

Enhanced Integration with Solution Documentation

Changes Tasks Integrated Solution Documentation Activation Planned Innovations Collection of changes in the system and documentation. Integrated and automatic activation process 1. Change System 2. Change Documentation 3. Validate Change in QAS 4. Review Documentation & Sign-Off Change 5. Deploy & Activate PRD Production Project 2 Δ Δ 2 QAS Maintenance Release 1 Δ Change Δ DEV Δ 1 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 26

New Change Cycle Types

Pick your Change & Release Management Strategy! Planned Innovations Continual Deployment Phase Driven Deployment Release Management Development and Imports may happen either individually or bundled (on demand / daily / weekly) However: - No phases, no gates! All changes and transports of a cycle will be imported together (Import All) Mostly relevant for Project or Wave based transport and change management Based on Release Planning according to ITIL definition Defined Relationships and dependencies between each Release Import job for the entire Release content Additionally, no risk changes can be imported bundled 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 28

Task List Re-Use for Release Management Task List Logical Component Branches Minor Release Minor Release Cycles Logical Component Group Task List Logical Component Major Release Major Release Cycles 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 30

Enhanced Cycle Switch with Task List Re-Use Task List Logical Component Branches Phase Cycle Phase Cycle #1 Cycle Switch Logical Component Group Logical Component Phase Cycle #2 Task Lists will be re-used if Cycles are closed to minimize the time for re-assignment activities 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 31

General Information for Upgrading from 7.1 to 7.2

Going to SAP Solution Manager 7.2 What will change? (ChaRM) What will stay? Overall process and scenarios are kept stable User Interface kept stable, only minor adjustments required Near zero impact for typical ChaRM End-Users What will change? New User Interface for Task List (moved to ABAP WebDynpro) New general Solution Manager architecture replaces Solar-Project Environment New Change Cycle types What features may reduce existing custom code? Release Management Enhanced Solution Document Integration (semi-automatic activation of updated content) Enhanced IT PPM integration New introduced Admin Cockpit (replaces several outdated GUI transactions) 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 33

Going to SAP Solution Manager 7.2 Required Post-Upgrade Work Automatic Steps As part of the Content Activation data persistency is managed automatically New Change Cycles will automatically be created and replace existing (unfinished) Change Cycles All references are automatically updated and refreshed Manual Steps Update and Check of existing Custom Implementations: Interfaces to Solar-Environment Update of customer specific User Interface Configuration required; Replace former Project/Solution fields with new delivered attributes, or copy the SAP standard User Interface Configuration again to customer specific User Interface Configuration and adjust manually. End-User Education mostly for Change Managers, Administrators and Release Managers 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 34

Change Control Management The whole is more than the sum of its parts Release Management Change Request Management Retrofit Quality Gate Management Change Central Transport Control Management Management Change and Transport system (SAP / Non SAP) Transparency Transport Analytics / Change Diagnostics 2015 SAP AG or an SAP affiliate company. All rights reserved. Public 35

Fragen? fragen! Tobias Hauk Senior Product & Solution Manager SAP Solution Manager - Change Request Management SAP AG Dietmar-Hopp-Allee 16 D-69190 Walldorf tobias.hauk@sap.com 2014 SAP AG or an SAP affiliate company. All rights reserved.