NON-WSQ PROGRAMMES s with funding support of $2 per training hour. With effect from 1 July 2015, if companies wish to enjoy the funding for these courses, they will have to: (1) Submit Training grant application and (2) Create ad-hoc claims after the course to claim the funding via www.skillsconnect.gov.sg. # s without funding support. BUSINESS WRITING SKILLS Effective Business Writing for Admin & Support Staff 14-15 4-5 29-30 6-7 17-18 15-16 Effective Business Writing for Managers 28-29 29-30 22-23 17-18 24-25 How to Write Effective Reports - New! 4-5 28-29 How to Write Minutes of Meetings 1 day 12 20 22 Write Right Grammatically # 1 day 19 6 15 Writing Effective E-Mails 1 day 2 4 20 Writing for Technical Professionals - New! 25-26 12-13 COMMUNICATION SKILLS Develop Your Leadership Voice # 1 day 24 7 Develop Impactful Presentation 1 day 21 How to Influence People # 1 day 7 14 Interpersonal Communication Skills 1 day 20 12 14 19 14 Negotiating for Success 22-23 8-9 Speak Like a Pro 1 day 21 7 Telephone Techniques for Receptionists & Admin Staff 1 day 7 14 Winning Presentation for Business 1 day 24 16 Winning Sales with Your Voice # 1 day 26 16 CONVERSATIONAL ENGLISH 5 days (once a Basic Conversational English at the Workplace 2, 9, 16, 23, 30 week) CUSTOMER SERVICE Anger Management for Service Personnel # 1 day 7 21 10 Customer Focused Service Excellence 11-12 14-15 Handling Difficult Customers Professionally 14-15 4-5 15-16 24-25 24-25 Handle Complaints Tactfully over Email # 15-16 20-21 28-29 Keys to Customer Loyalty # - New! 1 day 14 14 Managing Stress for Customer Service Personnel 1 day 8 22 11 Turning Distressed Customers into Delighted Customers - A Service Recovery Programme # 1 day 20 23 2 PRIDE in Service 5-6 12-13 ENVIRONMENTAL, SAFETY & HEALTH Safety Committee Members Training Please call our training hotline for more information Working with Chemical/Hazardous Substances 1 day 13 28 29 EVENT MANAGEMENT Event Management and Marketing Using Social Media #- New! 1 day 5 Writing Effective Events Proposals# - New! 1 day 15 28 Non- $342.40 $342.40 Non- Non- $749.00 $449.40 $449.40 $353.10 Non- $588.50 Non- $449.40 Non- Page 1
FINANCIAL MANAGEMENT Administer Goods & Services Tax (GST) in Singapore 1 day 14 Effective Cash Flow Management, Budgeting & Analysis 1 day 4 Effective Costing & Budgeting Management 1 day 26 5 Financial Management for Non-Financial Personnel 1 day 1 14 Understanding Financial Statements 1 day 20 GLOBAL REMUNERATION PROFESSIONAL GR1 - Total Rewards Management # 2.5 Days 21-23 17-19 GR2 - Quantitative Methods # 2.5 Days 15-17 3-5 GR3 - Job Analysis, Design & Documentation # 2.5 Days 25-27 6-8 GR4 - Base Pay Management # 2.5 Days 22-24 24-26 GR6 - Variable Pay # 2.5 Days 14-16 26-28 GR7 - International Total Remuneration # 2.5 Days 18-20 21-23 GR9 - Strategic Communication in Total Rewards # 2.5 Days 29-1 GR17: Market Pricing (Conducting a Competitive Pay Analysis) # 2.5 Days 21-23 17-19 C8 - Business Acumen for Compensation Professionals # 2.5 Days 10-12 T7 - International Financial Reporting Standards for Compensation Professionals # 2.5 Days 13-15 $299.60 Non- Non- HUMAN RESOURCES / INDUSTRIAL RELATIONS Conducting Effective Exit Interview - Key to Retention Strategies 1 day 14 20 Effective Drafting of HR Documents 1 day 21 Effective Orientation - First Step in Retention of Talent 1 day 12 18 Emerging Role of HR as Business Partner 1.5 days 23-24 22-23 Employment Act 18-19 16-17 14-15 10-11 9-10 5-6 Employment (Part-time Employees) Regulations 0.5 day Discipline and Grievances Handling 1 day 19 9 HR Policies And Procedures 1 day 7 HR Capability Training # 20-21 12-13 Managing Your Foregin Work Force Effectively (Work Permit Holders) 1 day 12 Managing Multi-Generational Workforce # - New! 1 day 11 28 1 Payroll Administration 21, 22 & 25 1, 2 & 5 17, 18 & 21 Performance Appraisal / Management Skills 1 day 22 11 Performance Appraisal and Re-Career # 1 day 29 17 Prevention and Addressing Workplace Bullying and Harassment 1 day 1 23 3 Singapore Industrial Relations Negotations 1 day 8 Singapore Industrial Relations Law and Practice 1 day 5 Termination, Dismissals, Retrenchment & Transfers 1 day 19 Training Needs Analysis - A Practical Approach using ACTION Model # 17-18 3-4 Work Injury Compensation and Group Employees' Benefits # 1 day 20 2 16 Writing Result and Competency-Based Job Description 1 day 26 25 INNOVATION & MIND ENHANCEMENT Apply the Power Of ( NLP) Neuro Linguistic Programming Techniques at Work 1 day 27 9 Creative Thinking 1 day 16 30 Critical Thinking Sun Tzu s Art of War Style # 1 day 22 14 Creativity & Innovation @ Work # 1 day 3 21 9 Design Thinking for Problem Solving and Strategic Innovation 1 day 5 9 Memory Empowerment for Professionals & Executives # 1 day 2 2 Speed Reading for Working Professionals 1 day 31 15 Using Emotional Intelligence for managing oneself and others # 4 3 Page 2 $299.60 $208.65 $299.60 $513.60 $588.50 $208.65 $347.75 $299.60 $299.60 $299.60 Non- $315.62 $513.60 $620.60 Non- SME $599.20 / SME $385.20 $695.50 $315.62 $695.50 Non-
IT COURSES Visual Basic Application for Access 21-22 25-26 22-23 17-18 8-9 1-2 Visual Basic Application for Excel (version 2007/2010) 7-8 11-12 1-2 20-21 17-18 6-7 Visual Basic Application for Excel 2013 28-29 26&29 13-14 28&31 23-24 19-20 Reporting with Pivot Table and Pivot Chart 1 day 13 10 16 19 7 27 Leveraging Functions and Formulas using MS Excel 1 day 25 17 15 10 21 16 Effective Excel Data Analysis Skills 1 day 5 15 9 7 1 12 Advance Formatting with Microsoft Word 1 day 15 4 7 14 8 13 Impressive Images and Diagrams in PowerPoint 1 day 18 1 26 10 18 15 Jazz Up Your PowerPoint Presentations with Multimedia 1 day 12 3 2 3 28 19 Personalise Your PowerPoint Presentations 1 day 27 29 19 11 23 30 Web Design using Microsoft Expression Web 5 11-12 6-7 10-11 1-2 12-13 Introduction to Java 2 Programming 15-16 15-16 17-18 14-15 5-6 Learn WordPress and Build a Website 1 day 19 20 14 21 19 Designing and Creating a self-grading Online Test using Google Doc and Flubaroo 1 day 26 30 21 22 20 Fees include 7% GST $727.60 IT COURSES Project Management Methodologies, Tools and Techniques using MS Project 2013 1-2 4-5 6-7 Financial Modelling Using Microsoft Excel (MS EXCEL 2007) 21-22 4-5 22-23 13-14 1-2 20-21 Financial Modelling Using Microsoft Excel (MS EXCEL 2010) 21-22 4-5 22-23 13-14 1-2 20-21 Financial Modelling Using Microsoft Excel (MS EXCEL 2013) 21-22 4-5 22-23 13-14 1-2 20-21 LEADERSHIP & TEAMBUILDING Leadership Effectiveness 22-23 24-25 1-2 Leadership with Mentoring 18-19 8-9 5-6 Positivity Leadership- Leading with a Difference # 26-27 10-11 The Management & Leadership Aspects of Secretarial & Administrative Practices 1 day 19 7 5 The Power and Passion of Teambuilding # 1 day 22 16 4 MANAGEMENT Develop Motivated and Productive Workforce # 1 day 2 Effective Stress & Anger Management In The Workplace # 1 day 31 14 2 Effective Time Management In The Workplace # 1 day 8 26 30 Enhance Relationships with Assertiveness and Persuasion 20-21 6-7 Essential Skills and Strategies for Effective Supervision 1 day 8 21 Handling Difficult and Challenging People At The Workplace # 1 day 28 29 10 Managing Change Initiatives with Measuring and Motivating Tools /Techniques 15-16 17-18 Maximizing Performance Through Coaching # 22-23 8-9 Positive Productivity for Secretarial & Administrative Professionals 4-5 8-9 17-18 $695.50 $674.10 $674.10 $674.10 $342.40 Non- $802.50 $781.10 $781.10 $781.10 Non- Non- $449.40 Page 3
MARKETING & SALES Building a SMART Marketing Plan - New! 25-26 17-18 Effective Sales Conversations for Managing Major Accounts 26-27 15-16 Effective Sales Negotiation 1 day 27 19 How Social Media Can Help Boost Your Business - New! 10-11 Increase Sales Through Customer Service Professionals 1 day 13 9 Key Account Management 1 day 12 Professional Selling Techniques 22-23 15-16 Secrets of B2B Marketing - New! 1-2 5-6 Strategic Sales Planning & Prospecting 18-19 17-18 Using Video Marketing to Skyrocket Your Sales - New! 1-2 PERSONAL DATA PROTECTION ACT (PDPA) Non-WSQ: Practical Implementation of Personal Data Protection Act (PDPA) 1 day 26 28 16 PERSONAL MASTERY Confidence Anywhere, Anytime - New! 1 day 29 13 Secrets Of Written Persuasion # - New! 1 day 22 29 PUBLIC RELATIONS / ADVERTISING / BRAND MANAGEMENT- New! Create Effective Crowdfunding Campaign # - New! 1 day 13 7 No Name, No Game (Brand Management) # - New! 10-11 9-10 TRAINING AND DEVELOPMENT Train the Trainer Workshop - New! 29-30 15-16 TRANSFORMATIONAL LEADERSHIP SERIES Getting Results Through Organizational Accountability The Oz Principle # - New! 1 day 18 2 Holding Others Accountable at the Workplace The Oz Principle # - New! 1 day 23 16 Human Capital Innovation - New! 1 day 26 21 P-MAX PROGRAMME Building Human Capital in an SME Environment 25-26, 27-28 25-26 P-MAX Programmes @ 90% of course fees subsidised 31 Aug - 1 Sept, 15-16, 21-22 13-14, 25-26 3-4, 17-18 6-7, 12-13 Engaging Newly Hired PMEs in an SME 1 day 18, 28 5, 24 9, 29 5, 25 16, 30 1, 12 Productivity Programmes @ 70% of course fees subsidised PRODUCTIVITY PROGRAMME Productivity Leadership Programme 1 day 28 25 30 27 14 15 Productivity Management Progamme 5 days 11,12,18,19 & 25 1,2,11,12 & 17 3,4,10,11 & 17 2,3,9,10 & 15 1,2,6,7 & 13 Non- $588.50 $588.50 $588.50 $834.60 $1,605.00 $2,782.00 Fees include 7% GST Fees include 7% GST $909.50 $909.50 Fees include 7% GST Fees include 7% GST $588.50 Non- Non- $941.60 $588.50 Non- Fee after 90% funding $160.50 $53.50 Fee after 70% funding $1,070.00 $780.00 Page 4
WSQ PROGRAMMES WITH HIGHER FUNDING Absentee Payroll : 80% of hourly basic salary, capped at $4.50 per hour Enhanced Absentee Payroll for SMEs: 80% of hourly basic salary, capped at $7.50 per training hour. SMEs are defined as companies with : (i) at least 30% local shareholding; AND (ii) Group annual sales turnover of not more than $100 million OR Group employment size of not more than 200 employees. Absentee Payroll under Workfare Training Support Scheme : 95% of hourly basic salary BUSINESS MANAGEMENT (BM) WSQ - CAT B (PME) 7% GST) SCs/ PRs 7% GST) Apply Basic Negotiation Skills & Techniques 1 day 14 1 $189.75 $51.00 $36.00 Display Critical Thinking and Analytical Skills 1-2 3-4 7-8 $256.50 $76.50 $54.00 Evaluate and Interpret Financial Reports 26-27 $695.50 $455.50 $110.50 $78.00 Fundamentals of Job Redesign 1 day 29 25 23 27 16 14 $254.50 $59.50 $42.00 Innovating for Organisational Success 7-8 3-4 $695.50 $455.50 $110.50 $78.00 Manage Budgeting and Forecasting Processes for the Business Unit 26-28 $342.00 $102.00 $72.00 Manage External Service Providers 5-6 $256.50 $76.50 $54.00 Manage Innovation in a Business Function Please call our training hotline for more information $256.50 $76.50 $54.00 PERSONAL DATA PROTECTION ACT (PDPA) 7% GST) SCs/ PRs 7% GST) BM WSQ: An Introduction to the Fundamentals of the Personal Data Protection Act for Non-Legal Personnel 7-8, 21-22 18-19, 24-25 8-9, 22-23 13-14, 19-20 3-4, 24-25 8-9,14-15 $310.00 $85.00 $60.00 Page 5
EMPLOYABILITY SKILLS (ES) WSQ - CAT B (RnF) 7% GST) SCs/ PRs 7% GST) Adapt to Change 21-22 $235.40 $59.40 $37.40 $26.40 Communicate and Relate Effectively at the Workplace 18-19 10-11 5-6 $235.40 $59.40 $37.40 $26.40 Comply with Workplace Safety & Health Policies & Procedures 1 day 12 4 $149.80 $37.80 $23.80 $16.80 Demonstrate Initiative & Enterprising Behaviours 1-2 5-6 $235.40 $59.40 $37.40 $26.40 Develop Personal Effectiveness at Operations Level 14-15 19-20 17-18 $235.40 $59.40 $37.40 $26.40 Develop Personal Effectiveness at Supervisory Level 5-6 15-16 $256.80 $64.80 $40.80 $28.80 Facilitate Effective Communication and Engagement at the Workplace 21-22 19-20 24-25 $256.80 $64.80 $40.80 $28.80 Foster Initiative & Enterprise in Team 7-8 10-11 $256.80 $64.80 $40.80 $28.80 Foster Team Adaptability Please call our training hotline for more information. $256.80 $64.80 $40.80 $28.80 Maintain Workplace Safety & Health Polices & Procedures 14-16 30 Nov-2 Dec $81.00 $51.00 $36.00 Solve Problems & Make Decisions at Operations Level 22-23 6-7 8-9 $235.40 $59.40 $37.40 $26.40 Solve Problems & Make Decisions at Supervisory Level 11-12 15-16 21-22 $256.80 $64.80 $40.80 $28.80 EDGE (EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE) - CAT B (PME) 7% GST) SCs/ PRs 7% GST) Apply Emotional Competence to Manage Self and others in a Business Context 21-22 8-9 17-18 $256.50 $76.50 $54.00 Apply Systems Thinking in Problems Solving and Decision Making 7-8 3-4 $256.50 $76.50 $54.00 Contribute to the Design and Development of a Productivity Framework 27-28 $256.50 $76.50 $54.00 Contribute towards a Learning Organisation Please call our training hotline for more information. $256.50 $76.50 $54.00 Develop a Work Team 25-26 10-11 $256.50 $76.50 $54.00 Develop Personal Effectiveness at Managerial Level 18-19 6-7 $256.50 $76.50 $54.00 Develop Professional Image and Competence to Achieve Personal Career Goals Please call our training hotline for more information. $256.50 $76.50 $54.00 Facilitate the Implementation of a Productivity Framework 21-22 $256.50 $76.50 $54.00 Lead Workplace Communication and Engagement 11-12 15-16 21-22 $256.50 $76.50 $54.00 Manage Cross Functional and Culturally Diverse Teams 15-16 3-4 $256.50 $76.50 $54.00 Manage Workplace Safety and Health System 26-28 $342.00 $102.00 $72.00 Solve Problems & Make Decisions at Managerial Level 18-19 3-4 1-2 $256.50 $76.50 $54.00 Support the establishment of a Framework for Initiative and Enterprise Please call our training hotline for more information. $256.50 $76.50 $54.00 Page 6
GENERIC MANUFACTURING SKILLS (GMS) WSQ 7% GST) SCs/ PRs WSQ Certified Associate Operations Executives (AOE) - CAT B (PME) 7% GST) Apply Management Level Planning Skills 1-2 $310.00 $85.00 $60.00 Apply Project Management Skills 4 days 1-4 17-20 7-12 $342.00 $102.00 $72.00 Manage Process Improvement 14-16 19-21 $256.50 $76.50 $54.00 Productivity Improvement - CAT B (PME) 7% GST) SCs/ PRs Implement Business Process Reengineering 11-13 $256.50 $76.50 $54.00 Implement Lean Six-Sigma 15-17 7-9 $256.50 $76.50 $54.00 WSQ Certified Operations Specialist (COS) - CAT B (RnF) 7% GST) SCs/ PRs 7% GST) Apply 5S Techniques 11-12 15-16 $104.85 $64.60 $45.60 7% GST) Apply Quality Systems 1-2 $109.10 $64.60 $45.60 Apply Teamwork in the Workplace 8-9 $109.10 $64.60 $45.60 Apply Workplace Safety and Health Policy Please call our training hotline for more information. $113.35 $64.60 $45.60 WSQ Certified Operations Professional (COP) - CAT B (RnF) 7% GST) SCs/ PRs Supervise Quality Procedures 28-29 $209.50 $81.50 $54.00 Supervise Team at Work 24-26 10, 11 & 14 $135.00 $85.00 $60.00 Supervise Work Improvement Processes 10-11 $209.50 $81.50 $54.00 Generic / Logistics / Productivity - CAT B (RnF) 7% GST) SCs/ PRs 7% GST) Apply Continuous Process Improvement Techniques 19-20 $151.60 $64.60 $45.60 7% GST) Apply Innovation in the Workplace $134.60 $64.60 $45.60 Operate Basic Measuring Devices $109.10 $64.60 $45.60 Perform Basic Productivity Practices $134.60 $64.60 $45.60 Please call our training hotline for more information Perform Stock Control and Housekeeping Operations $179.99 $73.35 $45.60 Perform Warehouse Operations $109.10 $64.60 $45.60 Use Hand Tools $113.35 $64.60 $45.60 Page 7
HUMAN RESOURCE WSQ - Level 2 : CAT B (RnF) ; Level 3, 4 & 5 : CAT B (PME) Level & 7% GST) SCs/ PRs 7% GST) CERTIFIED HR PROFESSIONAL (RESOURCING) Plan and Conduct Interviews to Facilitate Hiring Decisions (CU title: Conduct Interview & Make Hiring Decisions) Develop & Implement Recruitment & Selection Strategies Develop a Winning Employer Brand to Attract & Retain Top Talent (CU title: Develop and Communicate Employer Brand Position) Implement Recruitment & Selection Methods CERTIFIED HR PROFESSIONAL (REMUNERATION & BENEFITS) Develop Strategies for Total Remuneration Implement & Evaluate Remuneration Programmes Implement International Compensation Programme Implement Wage Restructuring CERTIFIED HR PROFESSIONAL (TALENT MANAGEMENT) Implement Talent Management Programmes Develop a Framework & Strategies for Succession Management Develop Strategies for Career Planning Develop Strategies for Talent Management CERTIFIED HR PROFESSIONAL (PERFORMANCE MANAGEMENT) Administer Performance Review Process Implement Performance Management Programme Develop A Strategic Approach to Performance Management (CU title: Develop Strategies for Performance Management ) ADVANCED CERTIFICATE IN HUMAN RESOURCES (4 Core Units listed below + 4 Electives) Analyse & Present Research Information Ensure Compliance with Relevant Laws & Regulations Manage Projects Support Change Processes (Level 2) 14-15 26-27 7-8 $449.40 $239.40 $71.40 $50.40 7-9 $609.90 $324.90 $96.90 $68.40 3-4 10-11 $256.50 $76.50 $54.00 25-27 12-14 $609.90 $324.90 $96.90 $68.40 17-19 7-9 $609.90 $324.90 $96.90 $68.40 11-13 5-7 $609.90 $324.90 $96.90 $68.40 5-7 12-14 $609.90 $324.90 $96.90 $68.40 8-9 $556.40 $316.40 $88.40 $62.40 29-30 21-22 $556.40 $296.40 $88.40 $62.40 22-23 15-16 $556.40 $296.40 $88.40 $62.40 19-20 5-6 $609.90 $339.90 $96.90 $68.40 21-22 11-12 $556.40 $296.40 $88.40 $62.40 1-3 31 Oct, 1-2 Nov $609.90 $167.90 $96.90 $68.40 3-5 23-25 $609.90 $324.90 $96.90 $68.40 29-30 June, 1 Jul 12-14 $609.90 $324.90 $96.90 $68.40 28-29 8-9 $449.40 $239.40 $71.40 $50.40 25-26 17-18 $449.40 $239.40 $71.40 $50.40 5-6 $449.40 $239.40 $71.40 $50.40 6-7 $449.40 $239.40 $71.40 $50.40 Page 8
HUMAN RESOURCE WSQ - Level 2 : CAT B (RnF) ; Level 3, 4 & 5 : CAT B (PME) OTHER HR (CORE & ELECTIVE) MODULES Level & 7% GST) SCs/ PRs 7% GST) Administer a Recruitment and Selection Process Process Human Resource Information Provide Learning Administration Services - New! Payroll Management (CU title: Manage Payroll) Workplace Health Promotion (WHP) Facilitator : Implement Employee Health and Well-Being Programmes in the Workplace (CU title: Implement Employee Health and Well-Being Programmes in the Workplace) Align Human Resource Services with Business Needs Basics of Age Management (CU title: Implement Fair Employment Practices) Define Job Profiles Develop and Evaluate Strategies for Learning and Development - New! Develop and Implement Grading and Salary Structure - New! Develop Human Resource Policy Framework - New! Develop Workplace and Business Relationships - New! Establish Human Resource Needs of Small to Medium Enterprise - New! Implement and Evaluate Risk, Crisis Management and Contingency plans - New! Implement and Manage Diversity in the Workplace - New! Implement Strategies to Employ, Retain and Re-Employ Older Employees Manage Grievances, Discipline and Disputes (CU title: Resolve Grievances and Dispute) Measure Human Resource Functional Effectiveness Develop and Evaluate a Framework for Managing Conflict, Grievances and Disputes - New! Develop and Evaluate Organisation Learning Culture - New! Develop Strategies and Policies for Employee Relations - New! (Level 2) (Level 2) (Level 2) 2.5 days 1 day 11-13 2-4 $556.40 $140.40 $88.40 $62.40 20-21 14-15 $353.10 $115.10 $56.10 $39.60 2-3 23-24 $449.40 $177.40 $71.40 $50.40 21-22 14-15 $449.40 $239.40 $71.40 $50.40 18-20, 27-29 15-17,29-31 7-9,21-23 26-28 2-4,23-25,28-30 5-7 $256.50 $76.50 $54.00 21-22 4-5 $556.40 $301.40 $88.40 $62.40 13, 20 5, 25 9, 16 19, 26 1, 10 7 $254.50 $59.50 $42.00 18-19 24-25 $556.40 $301.40 $88.40 $62.40 1-2 $449.40 $239.40 $71.40 $50.40 7-8 8-9 $556.40 $296.40 $88.40 $62.40 20-21 24-25 8-9 $556.40 $301.40 $88.40 $62.40 22-23 10-11 $256.50 $76.50 $54.00 14-15 31 Oct - 1 Nov $556.40 $296.40 $88.40 $62.40 13-14 20-21 $256.50 $76.50 $54.00 21-22 17-18 $256.50 $76.50 $54.00 13-14 $609.90 $354.90 $96.90 $68.40 26-27 1-2 8-9 $556.40 $296.40 $88.40 $62.40 15-16 23-24 $556.40 $301.40 $88.40 $62.40 22-23 15-16 $609.90 $349.90 $96.90 $68.40 18-19 15-16 $663.40 $393.40 $105.40 $74.40 11-12 8-9 $609.90 $339.90 $96.90 $68.40 IT COURSES - ES-ICDL Certified IT Expert Series WSQ - CAT B (RnF) 7% GST) SCs/ PRs ES WSQ - Perform Project Planning Functions (MS Project 2010) (ICDL Certification Module: Project Planning) 7% GST) 18-19 23-24 20-21 17-18 29-30 27-28 $370.00 $242.00 $72.00 ES WSQ - Demonstrate Secure Use of IT(ICDL Certification Module: IT Security) 26-27 12&15 27-28 26-27 14-15 19-20 $156.00 $68.00 $48.00 ES WSQ - Perform Wed Editing Functions (Adobe Dreamweaver) (ICDL Certification Module: Wed Editing) ES WSQ - Perform Image Editing Functions (Adobe Photoshop) (ICDL Certification Module: Image Editing) 1,4&5 10-12 5-7 3-5 1-3 1,2&5 $674.10 $266.10 $107.10 $75.60 18-20 22-24 19-21 12-14 14-16 13-15 $674.10 $266.10 $107.10 $75.60 Page 9
IT COURSES - ES-ICDL CORE MICROSOFT OFFICE WSQ - CAT B (RnF) 7% GST) 7% GST) SCs/ PRs ICDL Perform Spreadsheet Functions (Excel 2007) 26-27 22-23 15-16 12-13 1-2 8-9 $299.60 $75.60 $47.60 $33.60 ICDL Perform Word Processing Functions (Word 2007) 14-15 5-8 21-22 11-12 23-24 22-23 $299.60 $75.60 $47.60 $33.60 ICDL Perform database Functions (Access 2007) 4-5 12&15 6-7 3-4 16-17 15-16 $299.60 $75.60 $47.60 $33.60 ICDL Perform Presentations Functions (PowerPoint 2007) 8&11 8&10 29-30 25-26 17-18 6-7 $299.60 $75.60 $47.60 $33.60 ICDL Perform Spreadsheet Functions (Excel 2010) 5&7, 18-19, 25-26 5&8, 16-17, 24-25 1-2, 13-14, 29-30 10-11, 17-18, 27-28 7-8, 21-22, 29-30 8-9, 14-15, 27-28 $299.60 $75.60 $47.60 $33.60 ICDL Perform Word Processing Functions (Word 2010) 1&4 17-18 13-14 12-13 4&7 16&19 $299.60 $75.60 $47.60 $33.60 ICDL Perform Presentation Functions (PowerPoint 2010) 1&4, 26-27 3-4, 26&29 1-2, 20-21 3-4, 19-20 2-3, 21-22 1-2, 20-21 $299.60 $75.60 $47.60 $33.60 ICDL Perform Database Functions (Access 2010) 14-15 15-16 1-2 5-6 31Oct&1Nov 6-7 $299.60 $75.60 $47.60 $33.60 ICDL Perform Spreadsheet Functions (Excel 2013) 7-8, 14-15, 22&25 8&10, 15-16, 30-31 8-9, 16&19, 27-28 6-7, 14&17, 25-26 3-4, 9-10, 24-25 1-2, 12-13, 29-30 $81.00 $51.00 $36.00 ICDL Perform Word Processing Functions (Word 2013) 11-12 5&8 8-9 3-4 10-11 6-7 $81.00 $51.00 $36.00 ICDL Perform Presentation Functions (PowerPoint 2013) 12-13, 26-27 4-5, 18-19 5-6, 26-27 10-11, 28&31 8-9, 29-30 12-13, 27-28 $81.00 $51.00 $36.00 ICDL Perform Database Functions (Access 2013) 1&4 8&10 29-30 17-18 25&28 22-23 $81.00 $51.00 $36.00 ICDL Perform Spreadsheet Functions (Excel 2013) 11-13, 27-29 10-12, 25,26&29 13-15, 28-30 11-13, 27,28&31 10,11&14, 28-30 14-16, 27-29 $121.50 $76.50 $54.00 ICDL Perform Word Processing Functions (Word 2013) 1,4&5, 22,25&26 1-3, 24-26 2,5&6, 23,26&27 12-14, 27,28&31 11,14&15, 28-30 8,9&12, 21-23 $121.50 $76.50 $54.00 ICDL Perform Presentation Functions (PowerPoint 2013) 4,5&7 22-24 16,19&20 14,17&18 11,14&15 5-7 $121.50 $76.50 $54.00 ICDL Perform Database Functions (Access 2013) 18-20 18,19&22 1,2&5 7,10&11 21-23 13-15 $121.50 $76.50 $54.00 IT COURSES - ES-ICDL ADVANCED MICROSOFT OFFICE WSQ - CAT B (RnF) 7% GST) SCs/ PRs 7% GST) ICDL Perform Advanced database Functions (Advanced Access 2007) 19-20 1-2 6-7 26-27 10-11 8-9 $81.00 $51.00 $36.00 ICDL Perform Advanced presentations Functions (Advanced PPT 2007) 28-29 16-17 8-9 28&31 14-15 16&19 $81.00 $51.00 $36.00 ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2007) 21-22 1-2 20-21 24-25 29-30 22-23 $81.00 $51.00 $36.00 ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 5&7, 25-26 5&8, 24-25 13-14, 29-30 10-11, 27-28 7-8, 29-30 14-15, 27-28 $81.00 $51.00 $36.00 ICDL Perform Advanced Presentation Functions (Advanced PowerPoint 2010) 1&4, 18-19 1-2, 19&22 5-6, 23&26 6-7, 20-21 4&7, 23-24 8-9, 22-23 $81.00 $51.00 $36.00 ICDL Perform Advanced Database Functions (Advanced Access 2010) 11-12 25-26 29-30 24-25 8-9 1-2 $81.00 $51.00 $36.00 ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2007) 28,29&1Aug 25, 26&29 13-15 17-19 9-11 8,9&12 $513.60 $129.60 $81.60 $57.60 ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 8,11&12, 20-22 10-12, 19,22&23, 29-31 7-9, 15,16&19, 26-28 3-5, 10-12, 20,21&24 11, 14&15, 23-25 5-7, 16,19&20, 28-30 $513.60 $129.60 $81.60 $57.60 ICDL Perform Advanced Word Processing Functions (Advanced Word 2010) 11-13, 20-22 3-5, 18,19&22 6-8, 26-28 4-6, 17-19 2-4, 16-18 1,2&5, 21-23 $513.60 $129.60 $81.60 $57.60 ICDL Perform Advanced Database Functions (Advanced Access 2013) 14-15 18-19 22-23 3-4 21-22 29-30 $94.50 $59.50 $42.00 ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) 14-15, 22&25 15-16, 30-31 16&19, 27-28 14&17, 25-26 9-10, 24-25 12-13, 29-30 $94.50 $59.50 $42.00 ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 7-8, 28-29 11-12, 23-24 8-9, 29-30 13-14, 28&31 10-11, 25&28 14-15, 29-30 $94.50 $59.50 $42.00 ICDL Perform Advanced Database Functions (Advanced Access 2013) 25-27 29-31 26-28 12-14 4,7&8 5-7 $529.65 $133.65 $84.15 $59.40 ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) 5,7&8, 18-20 2-4, 17-19 5-7, 22,23&26 6,7&10, 19-21 1-3, 18,21&22 1,2&5, 21-23 $529.65 $133.65 $84.15 $59.40 ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 13-15 17-19 21-23 17-19 18,21&22 16,19&20 $529.65 $133.65 $84.15 $59.40 ICDL Perform Advanced Word Processing Functions (Advanced Word 2013) 1,4&5, 19-21 2-4, 29-31 13-15, 28-30 7,10&11, 19-21 1-3, 28-30 12-14, 27-29 $529.65 $133.65 $84.15 $59.40 Page 10
Level & LEADERSHIP & PEOPLE MANAGEMENT (LPM) WSQ - CAT B (PME) 7% GST) SCs/ PRs Foster Business Relationships to Facilitate Change Leadership for Results Cultivate Workplace Relationships to Optimise Team Performance Leading Teams Toward Organisational Excellence The Facilitative Leader of Self-Managed Teams Achieve Result Through Your Team Build Positive Team Relationships Creative Leadership and Self Development Skills Implement Innovative Change Powerup Your People Through Encouragement Support Your Team Creatively 31 Oct - 2 Nov $1,070.00 $710.00 $170.00 $120.00 25-26 19-20 $695.50 $455.50 $110.50 $78.00 1-2 8-9 $256.50 $76.50 $54.00 4-5 24-25 $256.50 $76.50 $54.00 26-27 12-13 $256.50 $76.50 $54.00 14-15 6-7 $228.00 $68.00 $48.00 18-19 7-8 $228.00 $68.00 $48.00 26-27 14-15 $228.00 $68.00 $48.00 22-23 10-11 $228.00 $68.00 $48.00 13-14 $228.00 $68.00 $48.00 29-30 29-30 $228.00 $68.00 $48.00 LOCAL DATING INDUSTRY PROGRAMME - CAT B (PME) 7% GST) 7% GST) Establish and Manage a Dating Business 25-27 21-23 Provide Personalised Dating Services 2.5 days 26-28 $342.40 Organise a Dating Event 10-11 SAFETY & HEALTH (GMS WSQ) - CAT B (PME) 7% GST) SCs/ PRs 7% GST) Develop a Risk Management Implementation Plan $171.00 $51.00 $36.00 7% GST) SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT A (RnF) 7% GST) Fee after 90% funding $235.40 Coach Service Performance 28-29 21-22 Contribute to Customer Service Over Various Platforms 1 day 17 19 21 Demostrate the Service Vision 1 day 7 Engage in Service Innovation Initiatives 18-19 16-17 Establish relationships for Customer Confidence 20-21 15-16 22-23 Implement Operations for Service Excellence 29-30 10-11 24-25 Project a Positive and Professional Image 1 day 12 12 19 Provide Go-the-Extra-Mile Service 6-7 8-9 Respond to Service Challenges 14-15 13-14 21-22 Role Model the Service Vision 21-22 11-12 Work in a Diverse Service Environment 27-28 Certified Service Professional (classroom learning) 4 days Please call our training hotline for more information $600.00 Certified Service Professional (flipped learning) Please call our training hotline for more information $500.00 $53.50 $32.10 $42.80 $42.80 $53.50 $42.80 $32.10 $42.80 $42.80 $53.50 $42.80 $64.20 $53.50 Employersponsored Additional 5% course fee subsidy will be remitted with absentee payroll to companies Selfsponsored funded SCs will pay 5% course fee Page 11
7% GST) SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT A (PME) 7% GST) Fee after 70% funding Foster Service Innovation 29-30 8-9 $160.50 Employer-sponsored Additional 20% course fee subsidy (for SCs 40 ) or 25% course fee subsidy (under ) will be remitted with absentee payroll to companies Optimize Workforce for Service Excellence 25-26 28-29 $160.50 Self-sponsored will pay 10% course fee funded SCs will pay 5% course fee For more information, please call our Training Hotline at 6827 6927 or email to trg@snef.org.sg To register online, please visit our http://www.snef.org.sg. Click on 'Training'. For customisation of In-Company Training Programs SNEF also offers customised in-company training programs for your organization. We have a pool of more than 50 in-house associate trainers/consultants to customize our programs to meet your training objectives & needs. For more information, please contact Joshua Balakrishnan at 6827 6925 (DID)/ joshua@snef.org.sg Dave Or at 6827 6921 (DID)/ dave_or@snef.org.sg Shirlyn Tan at 6827 6906 (DID)/ shirlyn_tan@snef.org.sg Darren Lim at 6827 6930 (DID)/ darren_lim@snef.org.sg Alvin Kao at 6827 6907 (DID)/ alvin_kao@snef.org.sg Andrew Ng at 6827 6904 (DID)/ andrew_ng@snef.org.sg Note 1: A seat will be reserved upon registration via email or online registration and will only be confirmed upon receipt of payment. Please indicate the course title behind the cheque and send the cheque payable to "Singapore National Employers Federation". Confirmation will be emailed to the contact person at least 1 week before the commencement of the program. No refund will be made for cancellations but a replacement will be accepted. Note 2: If your company is a non-member & wishes to enjoy the benefits of being a SNEF member, please call the Member Relations Dept at 6827 6955 or e-mail to mr@snef.org.sg. NOTE: The SNEF Training Calendar is subject to changes. SNEF reserves the right to make changes to the calendar without prior notice. Page 12