SNEF Corporate Learning Tanglin TRAINING CALENDAR FOR OCTOBER TO DECEMBER Member Price (inclusive 7% GST)

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1 NON-WSQ PROGRAMMES Courses with funding support of $2 per training hour. With effect from 1 July 2015, if companies wish to enjoy the funding for these courses, they will have to: (1) Submit Training grant application and (2) Create ad-hoc claims after the course to claim the funding via # Courses without funding support. BUSINESS WRITING SKILLS Oct Nov Dec Effective Business Writing for Admin & Support Staff 19-20, , Effective Business Writing for Managers 5-6, How to Write Minutes of Meetings Write Right Grammatically # 27 Writing Effective s - New! 13 9 N COMMUNICATION SKILLS Oct Nov Dec Develop Your Leadership Voice # - New! How to Influence People # 12 Interpersonal Communication Skills 13 Negotiating for Success Selling Your Ideas Persuasively 7 Speak Like a Pro 6 Telephone Techniques for Receptionists & Admin Staff 2 Winning Presentation for Business 4 Winning Sales with Your Voice # - New! 9 11 CUSTOMER SERVICE Oct Nov Dec Anger Management for Service Personnel - New! 12 Customer Focused Service Excellence Handling Difficult Customers Professionally Handle Complaints Tactfully over # - New! 2-3 Managing Stress for Customer Service Personnel - New! 13 Service Recovery Management - For Effective Customer Retention # - New! 6 PRIDE in Service 2-3 ENVIRONMENTAL, SAFETY & HEALTH Oct Nov Dec Safety Committee Members Training Working with Chemical/Hazardous Substances Environmental Aspects and Impacts - New! ISO14001 Environmental Management System - New! Environmental, Health and Safety Laws in Singapore - New! Environmental Management System Internal Auditor - New! 8-9 EVENT MANAGEMENT Oct Nov Dec Event Management and Marketing Using Social Media #- New! Writing Effective Events Proposals# - New! 30 FINANCIAL MANAGEMENT Oct Nov Dec Administer Goods & Services Tax (GST) in Singapore 20 Effective Cash Flow Management, Budgeting & Analysis 14 Effective Costing & Budgeting Management 11 Financial Management for Non-Financial Personnel 2 Understanding Financial Statements Please call our training hotline for more information $ $ $ $ $ $ $ $ $749.00

2 GLOBAL REMUNERATION PROFESSIONAL Oct Nov Dec GR1 - Total Rewards Management # 2.5 Days GR2 - Quantitative Methods # 2.5 Days GR3 - Job Analysis, Design & Documentation # 2.5 Days GR4 - Base Pay Management # 2.5 Days 1-3 GR6 - Variable Pay # 2.5 Days GR7 - International Total Remuneration # 2.5 Days 1-3 GR9 - Strategic Communication in Total Rewards # 2.5 Days 5-7 GR17: Market Pricing (Conducting a Competitive Pay Analysis) # 2.5 Days 2-4 C8 - Business Acumen for Compensation Professionals # 2.5 Days 5-7 T7 - International Financial Reporting Standards for Compensation Professionals # 2.5 Days 8-10 HUMAN RESOURCES / INDUSTRIAL RELATIONS Oct Nov Dec Conducting Effective Exit Interview - Key to Retention Strategies 6 Effective Drafting of HR Documents 16 Effective Orientation - First Step in Retention of Talent 19 Emerging Role of HR as Business Partner Employment Act Discipline and Grievances Handling days HR Policies And Procedures 8 $ $ $ $ $ $ $ HR Capability Training # Non- SME $ / SME $ Payroll Administration & 23 Performance Appraisal / Management Skills 13 Performance Appraisal and Re-Career # Prevention and Addressing Workplace Bullying and Harassment 26 Singapore Industrial Relations Negotations Singapore Industrial Relations Law and Practice Termination, Dismissals, Retrenchment & Transfers The Retirement & Re-employment Act and Tripartite Guidelines on Re-employment of Older Employees # 0.5 day 25 Training Needs Analysis - A Practical Approach using ACTION Model # Work Injury Compensation and Group Employees' Benefits # 20 Writing Result and Competency-Based Job Description 1 INNOVATION & MIND ENHANCEMENT Oct Nov Dec Apply the Power Of ( NLP) Neuro Linguistic Programming Techniques at Work 4 $ $ $ $ $ $ $ $ $ $ Creative Thinking 23 Critical Thinking Sun Tzu s Art of War Style # 23 Creativity & Work # 9 Memory Empowerment for Professionals & Executives # 16 Using Emotional Intelligence for managing oneself and others # 12-13

3 IT COURSES Oct Nov Dec Visual Basic Application for Access Fees include 7% GST Visual Basic Application for Excel (version 2007/2010) PO N * TVS-SDF Support SINGAPORE NATIONAL EMPLOYERS FEDERATION Visual Basic Application for Excel $ Reporting with Pivot Table and Pivot Chart Leveraging Functions and Formulas using MS Excel Effective Excel Data Analysis Skills Advance Formatting with Microsoft Word - New! Impressive Images and Diagrams in PowerPoint - New! Jazz Up Your PowerPoint Presentations with Multimedia - New! Personalise Your PowerPoint Presentations - New! IT COURSES Oct Nov Dec AutoCad 2D 3-4 AutoCad 3D Financial Modelling Using Microsoft Excel(MS EXCEL 2007) Financial Modelling Using Microsoft Excel(MS EXCEL 2010) Financial Modelling Using Microsoft Excel(MS EXCEL 2013) LEADERSHIP & TEAMBUILDING Oct Nov Dec Leadership Effectiveness Leadership with Mentoring Positive Leadership- Leading with a difference - New! The Management & Leadership Aspects of Secretarial & Administrative Practices 13 The Power and Passion of Teambuilding # 27 MANAGEMENT Oct Nov Dec Creating a positive workplace relationship through appreciative inqury and constructive criticism - New! Develop Motivated and Productive Workforce # 18 Effective Stress & Anger Management In The Workplace # 9 4 Effective Time Management In The Workplace # 6 Enhance Relationships with Assertiveness and Persuasion $ $ $ $ $ $ $ $ $ $ Essential Skills and Strategies for Effective Supervision - New! Handling Difficult and Challenging People At The Workplace # 16 9 Maximizing Performance Through Coaching # Positive Productivity for Secretarial & Administrative Professionals Practical Implementation of Personal Data Protection Act # $ $449.40

4 MARKETING & SALES Oct Nov Dec Building a SMART Marketing Plan - New! Effective Sales Conversations for Managing Major Accounts - New! Effective Sales Negotiation 14 Increase Sales Through Customer Service Professionals 25 Key Account Management 21 Professional Selling Techniques $ Strategic Sales Planning & Prospecting PUBLIC RELATIONS / ADVERTISING / BRAND MANAGEMENT- New! Oct Nov Dec Create Effective Crowdfunding Campaign # - New! Leverage Public Relations for Business Strategy # - New! Please call our training hotline for more information $ $ No Name, No Game (Brand Management) # - New! 7-8 TRAINING AND DEVELOPMENT Oct Nov Dec Crafting a Job Competency Map - New! Developing an OJT Blueprint - New! Please call our training hotline for more information Conducting Structured OJT Training - New! Workplace Assessors Training - New! Train the Trainer Workshop - New! $ $ WORKPLACE HEALTH PROMOTION Oct Nov Dec Workplace Health Promotion For Facilitator 5-6, 19-20, , , Fees include 7% GST P-MAX 90% of s subsidised P-MAX PROGRAMME Oct Nov Dec Building Human Capital in an SME Environment Engaging Newly Hired PMEs in an SME 1, Fees include 7% GST Fee after 90% funding $1, $ $53.50

5 WSQ PROGRAMMES WITH HIGHER FUNDING Absentee Payroll : 80% of hourly basic salary, capped at $4.50 per hour Enhanced Absentee Payroll for SMEs: 80% of hourly basic salary, capped at $7.50 per training hour. SMEs are defined as companies with : (i) at least 30% local shareholding; AND (ii) Group annual sales turnover of not more than $100 million OR Group employment size of not more than 200 employees. Absentee Payroll under Workfare Training Support Scheme : 95% of hourly basic salary Fee after funding GST) : ADVANCED CERTIFICATE IN TRAINING AND ASSESSMENT (ACTA) WSQ - CAT B (PME) CU1 Interpret The Singapore Workforce Skills Qualifications (WSQ) Framework 1.5 days $ $51.00 $36.00 CU2 Apply Adult Learning Principles and Code of Ethics Relating to Training 5 6 $ $34.00 $24.00 CU3A Design & Develop WSQ Facilitated Training Programme $ $ $72.00 CU4A Prepare & Facilitate Classroom Training 19,20&26 19,20&27 $ $ $72.00 CU5 Develop a Competency-Based Assessment $ $ $72.00 CU6 Conduct Competency-Based Assessment $ $59.50 $42.00 CU3B Design & Develop On-The-Job Training Programme 7 to 9 $ $ $ $96.00 CU4B Prepare and Conduct On-The-Job Training $ $ $ $96.00

6 Fee after funding GST) : BUSINESS MANAGEMENT (BM) WSQ - CAT B (PME) An Introduction to the Fundamentals of the Personal Data Protection Act for Non-Legal Personnel 5-6, 15-16, 26-27, , 11-12, , $ $85.00 $60.00 Apply Basic Negotiation Skills & Techniques 1 $ $51.00 $36.00 Display Critical Thinking and Analytical Skills $ $76.50 $54.00 Evaluate and Interpret Financial Reports 1-2 $ $ $ $78.00 Fundamentals of Job Redesign $ $59.50 $42.00 Innovating for Organisational Success Please call our training hotline for more information $ $ $ $78.00 Manage Budgeting and Forecasting Processes for the Business Unit 4-6 $ $ $72.00 Manage External Service Providers 1-2 $ $76.50 $54.00 Manage Innovation in a Business Function 2-3 $ $76.50 $54.00 Fee after funding GST) : EMPLOYABILITY SKILLS (ES) WSQ - CAT B (RnF) Adapt to Change $ $59.40 $37.40 $26.40 Communicate and Relate Effectively at the Workplace $ $59.40 $37.40 $26.40 Comply with Workplace Safety & Health Policies & Procedures 4 $ $37.80 $23.80 $16.80 Demonstrate Initiative & Enterprising Behaviours $ $59.40 $37.40 $26.40 Develop Personal Effectiveness at Operations Level 3-4 $ $59.40 $37.40 $26.40 Develop Personal Effectiveness at Supervisory Level $ $64.80 $40.80 $28.80 Facilitate Effective Communication and Engagement at the Workplace $ $64.80 $40.80 $28.80 Foster Initiative & Enterprise in Team 5-6 $ $64.80 $40.80 $28.80 Foster Team Adaptability $ $64.80 $40.80 $28.80 Maintain Workplace Safety & Health Polices & Procedures $81.00 $51.00 $36.00 Solve Problems & Make Decisions at Operations Level 2-3 $ $59.40 $37.40 $26.40 Solve Problems & Make Decisions at Supervisory Level $ $64.80 $40.80 $28.80 Fee after funding GST) : EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE (EDGE) - CAT B (PME) Apply Emotional Competence to Manage Self and others in a Business Context 7-8 $ $76.50 $54.00 Contribute towards a Learning Organisation 4-5 $ $76.50 $54.00 Develop a Work Team $ $76.50 $54.00 Develop Personal Effectiveness at Managerial Level $ $76.50 $54.00 Develop Professional Image and Competence to Achieve Personal Career Goals $ $76.50 $54.00 Lead Workplace Communication and Engagement $ $76.50 $54.00 Manage Cross Functional and Culturally Diverse Teams $ $76.50 $54.00 Manage Workplace Safety and Health System $ $ $72.00 Solve Problems & Make Decisions at Managerial Level $ $76.50 $54.00

7 EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE (EDGE) - WORKPLACE PRODUCTIVITY - CAT B (PME) Fee after funding GST) : Oct Nov Dec GST) SCs/ PRs Apply Systems Thinking in Problems Solving and Decision Making 1 & 2 $ $76.50 $54.00 Contribute to the Design and Development of a Productivity Framework 28 & 29 $ $76.50 $54.00 Please call our training hotline or trg@snef.org.sg for more Facilitate the Implementation of a Productivity Framework $ $76.50 $54.00 information Support the establishment of a Framework for Initiative and Enterprise $ $76.50 $54.00 Fee after funding GST) : GENERIC MANUFACTURING SKILLS (GMS) WSQ WSQ Certified Associate Operations Executives (AOE) - CAT B (PME) Apply Management Level Planning Skills 19 & 20 $ $85.00 $60.00 Apply Project Management Skills 4 days $ $ $72.00 Manage Process Improvement 2-4 $ $76.50 $54.00 Fee after funding GST) : Productivity Improvement - CAT B (PME) Please call our training hotline or trg@snef.org.sg for more Implement Business Process Reengineering $ $76.50 $54.00 information Implement Lean Six-Sigma 4-6 $ $76.50 $54.00 Fee after funding GST) : WSQ Certified Operations Specialist (COS) - CAT B (RnF) Apply 5S Techniques $ $64.60 $45.60 Apply Quality Systems 8-9 $ $64.60 $45.60 Apply Teamwork in the Workplace $ $64.60 $45.60 Please call our training hotline or trg@snef.org.sg for more Apply Workplace Safety and Health Policy $ $64.60 $45.60 information Fee after funding GST) : WSQ Certified Operations Professional (COP) - CAT B (RnF) Oct Nov Dec GST) SCs/ PRs Supervise Quality Procedures $ $81.50 $54.00 Supervise Team at Work $ $85.00 $60.00 Supervise Work Improvement Processes $ $81.50 $54.00

8 Fee after funding GST) : Generic / Logistics / Productivity - CAT B (RnF) Apply Continuous Process Improvement Techniques $ $64.60 $45.60 Apply Innovation in the Workplace $ $64.60 $45.60 Operate Basic Measuring Devices $ $64.60 $45.60 Please call our training hotline or trg@snef.org.sg for more Perform Basic Productivity Practices $ $64.60 $45.60 information Perform Stock Control and Housekeeping Operations $ $73.35 $45.60 Perform Warehouse Operations $ $64.60 $45.60 Use Hand Tools $ $64.60 $45.60 HUMAN RESOURCE WSQ - Level 2 : CAT A (RnF) ; Level 3, 4 & 5 : CAT A (PME) Course Level & Oct Nov Dec GST) Fee after funding GST) : Fee after funding CERTIFIED HR PROFESSIONAL (RESOURCING) Conduct Interview & Make Hiring Decisions Develop & Implement Recruitment & Selection Strategies Develop a Winning Employer Brand to Attract & Retain Top Talent Implement Recruitment & Selection Methods CERTIFIED HR PROFESSIONAL (REMUNERATION & BENEFITS) $ $ $ $ $ $ $ Employer-sponsored Additional 20% subsidy (for SCs 40 yrs) or 25% subsidy (under ) will be remitted with absentee payroll to companies Develop Strategies for Total Remuneration Implement & Evaluate Remuneration Programmes Implement International Compensation Programme Implement Wage Restructuring $ $ $ $ $ $ $ $ CERTIFIED HR PROFESSIONAL (TALENT MANAGEMENT) Implement Talent Management Programmes Develop a Framework & Strategies for Succession Management Develop Strategies for Career Planning Develop Strategies for Talent Management $ $ $ $ $ $ $ $ Self-sponsored will pay 10% funded SCs will pay 5%

9 HUMAN RESOURCE WSQ - Level 2 : CAT A (RnF) ; Level 3, 4 & 5 : CAT A (PME) Course Level & Oct Nov Dec GST) Fee after funding GST) : Fee after funding CERTIFIED HR PROFESSIONAL (PERFORMANCE MANAGEMENT) Administer Performance Review Process Implement Performance Management Programme Develop Strategies for Performance Management ADVANCED CERTIFICATE IN HUMAN RESOURCES (4 Core Units listed below + 4 Electives) Analyse & Present Research Information Ensure Compliance with Relevant Laws & Regulations Manage Projects Support Change Processes OTHER HR (CORE & ELECTIVE) MODULES Administer a Recruitment and Selection Process Process Human Resource Information Align Human Resource Services with Business Needs Basics of Age Management Define Job Profiles Implement Strategies to Employ, Retain and Re-Employ Older Employees Manage Payroll Measure Human Resource Functional Effectiveness Resolve Grievances and Dispute (Level 2) (Level 2) (Level 2) $ $ $ $ Nov, 1-2 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ For level 2 courses: Employer-sponsored Additional 5% subsidy (under ) will be remitted with absentee payroll to companies Self-sponsored funded SCs will pay 5% For level 3, 4 & 5 courses: Employer-sponsored Additional 20% subsidy (for SCs 40 yrs) or 25% subsidy (under ) will be remitted with absentee payroll to companies Self-sponsored will pay 10% funded SCs will pay 5% Fee after funding GST) : IT COURSES - ES-ICDL Certified IT Expert Series WSQ - CAT B (RnF) ES WSQ - Perform Project Planning Functions (MS Project 2010) (ICDL Certification Module: Project Planning) $ $ $72.00 ES WSQ - Demonstrate Understanding of Concepts of IT Security (ICDL Certification Module: IT Security) $ $68.00 $48.00 ES WSQ - Perform Wed Editing Functions (Adobe Dreamweaver) (ICDL Certification Module: Wed Editing) , 7&8 $ $ $ $75.60 ES WSQ - Perform Image Editing Functions (Adobe Photoshop) (ICDL Certification Module: Image Editing) $ $ $ $75.60

10 Fee after funding GST) : IT COURSES - ES-ICDL CORE MICROSOFT OFFICE WSQ - CAT B (RnF) Oct Nov Dec GST) SCs/ PRs ICDL Perform Spreadsheet Functions (Excel 2007) 1-2, &11, , $ $75.60 $47.60 $33.60 ICDL Perform Word Processing Functions (Word 2007) $ $75.60 $47.60 $33.60 ICDL Perform database Functions (Access 2007) $ $75.60 $47.60 $33.60 ICDL Perform Presentations Functions (PowerPoint 2007) $ $75.60 $47.60 $33.60 ICDL Perform Spreadsheet Functions (Excel 2010) 7-8,14-15,22-23, ,12-13, ,14-15,21-22,29-30 $ $75.60 $47.60 $33.60 ICDL Perform Word Processing Functions (Word 2010) Dec 1-2 $ $75.60 $47.60 $33.60 ICDL Perform Presentation Functions (PowerPoint 2010) 9&12, &9, , $ $75.60 $47.60 $33.60 ICDL Perform Database Functions (Access 2010) 1-2 6& $ $75.60 $47.60 $33.60 ICDL Perform Spreadsheet Functions (Excel 2013) 5-6,12-13, &11,16-17, ,16-17,28-29 $81.00 $51.00 $36.00 ICDL Perform Word Processing Functions (Word 2013) &14 $81.00 $51.00 $36.00 ICDL Perform Presentation Functions (PowerPoint 2013) 7-8, , 27 &30 7-8, $81.00 $51.00 $36.00 ICDL Perform Database Functions (Access 2013) $81.00 $51.00 $36.00 ICDL Perform Spreadsheet Functions (Excel 2013) $ $76.50 $54.00 ICDL Perform Word Processing Functions (Word 2013) Nov, 1-2 $ $76.50 $54.00 ICDL Perform Presentation Functions (PowerPoint 2013) 8,9& $ $76.50 $54.00 ICDL Perform Database Functions (Access 2013) 1,2&5 26,27&30 11,14&15 $ $76.50 $54.00 Fee after funding GST) : IT COURSES - ES-ICDL ADVANCED MICROSOFT OFFICE WSQ - CAT B (RnF) ICDL Perform Advanced database Functions (Advanced Access 2007) $81.00 $51.00 $36.00 ICDL Perform Advanced presentations Functions (Advanced PPT 2007) $81.00 $51.00 $36.00 ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2007) 15-16, , , $81.00 $51.00 $36.00 ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 7-8,14-15,22-23, ,9&11,16-17,27&30 7-8,14-15,21-22,29-30 $81.00 $51.00 $36.00 ICDL Perform Advanced Presentation Functions (Advanced PowerPoint 2010) 5-6, , , $81.00 $51.00 $36.00 ICDL Perform Advanced Database Functions (Advanced Access 2010) &14 $81.00 $51.00 $36.00 ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2007) , 11& $ $ $81.60 $57.60 ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 16,19&20 20,23&24 3, 4&7 $ $ $81.60 $57.60 ICDL Perform Advanced Database Functions (Advanced Access 2013) $94.50 $59.50 $42.00 ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) 5-6,16-19, ,19-20, ,18-21, $94.50 $59.50 $42.00 ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 15-16, 29&30 2-3, , $94.50 $59.50 $42.00 ICDL Perform Advanced Database Functions (Advanced Access 2013) , 16&17 17, 18&21 $ $ $84.15 $59.40 ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) , 14&15 $ $ $84.15 $59.40 ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 16, 19& $ $ $84.15 $59.40 ICDL Perform Advanced Word Processing Functions (Advanced Word 2013) 8, 9& , 7&8 $ $ $84.15 $59.40

11 Course Level & LEADERSHIP & PEOPLE MANAGEMENT (LPM) WSQ - CAT A (PME) Oct Nov Dec Foster Business Relationships to Facilitate Change Leadership for Results Achieve Result Through Your Team Build Positive Team Relationships Creative Leadership and Self Development Skills Implement Innovative Change Powerup Your People Through Encouragement Support Your Team Creatively Fee after 70% funding 1-3 $1, $ $ $ $ $ LOCAL DATING INDUSTRY WSQ - CAT B (PME) Oct Nov Dec GST) 7-8 $ $ $ Fee after funding GST) : Employer-sponsored Additional 20% subsidy (for SCs 40 yrs) or 25% subsidy (under ) will be remitted with absentee payroll to companies Self-sponsored will pay 10% funded SCs will pay 5% GST) Establish and Manage a Dating Business $ Provide Personalised Dating Services 2.5 days Please call our training hotline for more information Organise a Dating Event 8-9 $ Fee after funding GST) : SAFETY & HEALTH (GMS WSQ) - CAT B (PME) Develop a Risk Management Implementation Plan $ $51.00 $36.00 Fee after funding GST) : SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT A (RnF) Oct Nov Dec GST) Fee after 90% funding Coach Service Performance Contribute to Customer Service Over Various Platforms 11 Demostrate the Service Vision 11 Engage in Service Innovation Initiatives Establish relationships for Customer Confidence Implement Operations for Service Excellence Project a Positive and Professional Image 16 Provide Go-the-Extra-Mile Service 4-5 Respond to Service Challenges 7-8 Role Model the Service Vision 9-10 Work in a Diverse Service Environment Certified Service Professional (classroom learning) 4 days $ Certified Service Professional (flipped learning) Please call our training hotline for more information $ $53.50 $32.10 $42.80 $42.80 $53.50 $42.80 $32.10 $42.80 $42.80 $53.50 $42.80 $64.20 $53.50 Employersponsored Additional 5% subsidy will be remitted with absentee payroll to companies Selfsponsored funded SCs will pay 5% course fee

12 SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT A (PME) Oct Nov Dec GST) Fee after funding GST) : Fee after 70% funding Foster Service Innovation $ Employer-sponsored Additional 20% subsidy (for SCs 40 yrs) or 25% subsidy (under ) will be remitted with absentee payroll to companies Optimize Workforce for Service Excellence $ Self-sponsored will pay 10% funded SCs will pay 5% For more information, please call our Training Hotline at or to trg@snef.org.sg To register online, please visit our Click on 'Training'. For customisation of In-Company Training Programs SNEF also offers customised in-company training programs for your organization. We have a pool of more than 50 in-house associate trainers/consultants to customize our programs to meet your training objectives & needs. For more information, please contact Joshua at (DID)/ joshua@snef.org.sg Dave at (DID)/ dave_or@snef.org.sg Shirlyn Tan at (DID)/ shirlyn_tan@snef.org.sg Darren Lim at (DID)/ darren_lim@snef.org.sg Alvin Kao at (DID)/ alvin_kao@snef.org.sg Andrew Ng at (DID)/ andrew_ng@snef.org.sg Note 1: A seat will be reserved upon registration via or online registration and will only be confirmed upon receipt of payment. Please indicate the course title behind the cheque and send the cheque payable to "Singapore National Employers Federation". Confirmation will be ed to the contact person at least 1 week before the commencement of the program. No refund will be made for cancellations but a replacement will be accepted. Note 2: If your company is a non-member & wishes to enjoy the benefits of being a SNEF member, please call the Member Relations Dept at or to mr@snef.org.sg. NOTE: The SNEF Training Calendar is subject to changes. SNEF reserves the right to make changes to the calendar without prior notice.