The Case for a Convention Center Hotel



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The Case for a Convention Center Hotel City Council Economic Development Committee January 11, 2008 Dallas Convention Center Hotel Business Case 1

Private Sector Committee Introductory Remarks Dallas Convention Center Hotel Business Case 2

Overview I. History of the Convention Industry II. The Competition III. Business Case IV. The Opportunity Dallas Convention Center Hotel Business Case 3

I. History of the Convention Industry Dallas Convention Center Hotel Business Case 4

National Convention Industry Positive economic impact In 2006, the exhibition industry represented over $62.0B in economic impact nationwide 11,086 exhibitions a year representing 70 million convention attendees. Of this amount, over 5,500 exhibitions held in Exhibition/ Convention Centers The average convention attendee spends $290 per day Dallas Convention Center Hotel Business Case 5

Dallas Convention Industry Positive economic impact to the City of Dallas In 2005 economic impact from hospitality industry was $2.60 billion Local taxes generated by hospitality industry in 2005 were $228 million Creates jobs in the City of Dallas Hospitality industry spending supported 50,840 jobs in 2005 The diverse range of activities offered by this industry provides excellent job opportunities for people with varied skills and educational backgrounds Income generated by hospitality industry is nonpolluting with a minimal impact on city services Dallas Convention Center Hotel Business Case 6

History of Dallas Convention Pre 1970 Industry In 1957, the Dallas Memorial Auditorium opened including 70,000 square feet of exhibit space, a 1,700 seat theater and a 9,000 seat arena There were two quality convention hotels in Dallas Fairmont and Dallas Hilton Martin News Agency Dallas Memorial Auditorium Dallas Convention Center Hotel Business Case 7

History of Dallas Convention 1971 1995 Industry cont. The Dallas Memorial Auditorium was re-named the Dallas Convention Center and expanded three times (1973, 1984, 1994) For most of this time period, the Dallas Convention Center was one of the largest centers in the nation Hilton Anatole and Hyatt Regency were unique hotels with large room inventory, special destination qualities and major marketing presence DFW Airport provided global accessibility Dallas Convention Center Hotel Business Case 8

History of Dallas Convention Industry cont. 1995 Present One of nine (9) major convention centers with over 1 million square feet of exhibition space An additional 23 convention centers with between 500,000 1 million square feet of exhibit space. The 2002 expansion provided more exhibit space, but did not include ballroom/meeting space Convention Center falling behind in meeting space to match exhibition space A ratio of 1:2 meeting to exhibit space s.f. is the industry expectation, currently the convention center meeting to exhibit space square feet ratio is 1:5 Parking has become more of a challenge for convention center attendees City begins to concentrate focus strategies and investment in the downtown core Dallas Convention Center Hotel Business Case 9

The Investment In 1957 the City took its first step to become a major convention destination. Throughout the past 50 years, the City of Dallas has invested millions of dollars in its Convention Center facilities The estimated replacement value of the facility today is $1 billion Dallas Convention Center Hotel Business Case 10

II. The Competition Dallas Convention Center Hotel Business Case 11

National Convention Market Prior to 1990, there were only a few competitive convention markets and an abundance of potential customers for key convention destinations In the 1990s, there was an explosive growth in the number of exhibit halls in the United States Today, competition is fierce among cities for convention business with the following elements as keys to success: Attached/Adjacent convention center hotel for convention center attendees Quality and flexible convention center meeting space for educational programs Destination appeal with a vibrant center city to provide easily accessibly entertainment Facility 1990 2005 2006 2007 2010 Number of single facilities within a city with more than 1 million square feet of total exhibit space Number of single facilities within a city with 500,000 to 1 million square feet of total exhibit space 4 8 9 9 9 8 22 23 23 28 Source: Tradeshow Week Dallas Convention Center Hotel Business Case 12

National Market Growth Historic Growth of the Exhibit Space Supply in the United States and Canada Time Period % Change in Square Feet of Exhibit Space Historic 2 3.6% 1980's 3.4% 1990's 3.0% 2000's 4.9% 2 Average historic growth rate from 1986 to 2004. Sources: Tradeshow Week, HVS International Dallas Convention Center Hotel Business Case 13

National Competition Our key competition includes the following premier destinations: Chicago Orlando Las Vegas Atlanta Anaheim San Diego Denver Phoenix New Orleans Chicago McCormick Place and Hyatt Hotel Orange County Convention Center (Orlando) Dallas Convention Center Hotel Business Case 14

National Competition cont. Our competition has grown due to aggressive marketing with an emphasis on the convention attendee experience Las Vegas, Orlando, San Diego, Denver, and others In recent years, tier-two cities have begun selling to our core business and gaining market share Kansas City, Cincinnati, Reno, and others City of Las Vegas offers Multiple Self-contained Resort Destinations Dallas Convention Center Hotel Business Case 15

City ANAHEIM Do our National Competitors have a Convention Center Hotel? Yes/ No Yes Convention Center Hotel Hotel Rooms Hotel Opening ATLANTA Yes Omni Hotel at CNN Center 1,067 1975, expanded 2003 Plaza built in 2004 to connect to CC CHICAGO DENVER Yes Yes LAS VEGAS Yes Las Vegas Hilton 3,174 1969 Adjacent to CC LOS ANGELES Yes* Marriott/Ritz-Carlton Hotel as part of LA Live development 1,000+ Late 2010 Adjacent to CC, connection unknown NEW ORLEANS Yes Hilton New Orleans Riverside 1,616 1977, renovated 2007-08 One block from CC ORLANDO Yes* Hilton Hotel Convention Center, plus others within walking distance 1,400 2009 Adjacent with access through sky bridge PHOENIX Yes* Sheraton Phoenix Downtown Hotel 1,000 October 2008 One block from CC SAN DIEGO Yes* Hilton Anaheim Anaheim Marriott Hyatt Regency McCormick Place Hotel Hyatt Denver Convention Center Hotel Hilton Convention Center Hotel, plus others within walking distance 1,573 1,031 1984, renovated 1997 1982, renovated 2007 Adjacent to CC Across the street from CC 800 August 2001 Connected at ground level by common doorway 1,100 December 2005 Adjacent to CC 1,200 December 2008 Connection to Convention Center Adjacent to CC *Project Underway Dallas Convention Center Hotel Business Case 16

Statewide Competition Several cities within Texas are competing with the City of Dallas for convention business San Antonio, Houston Austin, Fort Worth Today, good convention facilities and hotels are prerequisites, not competitive advantages Omni Fort Worth Hotel adjacent to the Fort Worth Convention Center Hilton Austin adjacent to the Austin Convention Center Dallas Convention Center Hotel Business Case 17

Do our Statewide Competitors have a Convention Center Hotel? City Yes/No Convention Center Hotel Hotel Rooms Hotel Opening AUSTIN Yes Hilton Austin 800 December 2003 FORT WORTH Yes* Omni Fort Worth Hotel 607 November 2008 HOUSTON Yes Hilton Americas-Houston 1,200 December 2003 Connection to Convention Center Adjacent to CC Adjacent to CC Connected via two skywalks SAN ANTONIO Yes* Grand Hyatt San Antonio 1,000 Spring 2008 Adjacent to CC *Project Underway Hilton Americas-Houston Dallas Convention Center Hotel Business Case 18

Local Market Share Greater Dallas Hotel Market Distribution Revenue 1987 1997 2007 City of Dallas $238,704,675 $490,642,930 $633,087,017 Percent of Total Market 54.5% 49.7% 40.1% Irving/Grand Prairie $88,657,404 $216,592,182 $322,334,195 Percent of Total Market 20.3% 21.9% 20.4% Addison/Carrollton/Farmers Branch $42,112,968 $112,829,297 $143,205,654 Percent of Total Market 9.6% 11.4% 9.1% Plano/Richardson/Frisco/Allen $17,426,221 $63,778,583 $176,193,540 Percent of Total Market 4.0% 6.5% 11.2% Garland/Rockwall/Mesquite $13,215,438 $21,307,168 $44,234,101 Percent of Total Market 3.0% 2.2% 2.8% Denton/Lewisville/McKinney $9,936,433 $38,152,197 $81,977,215 Percent of Total Market 2.3% 3.9% 5.2% Grapevine $27,681,144 $43,902,857 $176,468,994 Percent of Total Market 6.3% 4.4% 11.2% Total Rooms Revenue in the Greater Dallas Area Market $437,734,283 $987,205,214 $1,577,500,716 Sources: Smith Travel Research and Texas Comptroller of Public Accounts Dallas Convention Center Hotel Business Case 19

Local Competition There are several major convention/hotel developments occurring outside of Dallas, but within the Metroplex that are competition for the City of Dallas The Gaylord Texan Resort & Convention Center in Grapevine is a $500 million destination hotel and currently expanding Planned development of expanded Convention Center and Hotel near Glory Park in Arlington Future plans for the Texas Stadium site in Irving Gaylord Texan in Grapevine, Texas Dallas Convention Center Hotel Business Case 20

III. Business Case Dallas Convention Center Hotel Business Case 21

Benefits A Convention Center Hotel and the addition of a meeting/ballroom space can: Make Dallas and the Dallas Convention Center competitive Provide job opportunities for people with varied skills and educational backgrounds Attract convention attendees and their dollars Create a major downtown destination that supports revitalization goals and stimulates new commercial development Dallas Convention Center Hotel Business Case 22

Reclaim Market Share The lack of a Convention Center Hotel has already impacted us: Lost Opportunity Over 80 groups that represent $800 million in direct spending; $2.6 billion in economic impact to the city Lost Business From 2003-2007, we lost 68 meetings due to the lack of a CC Hotel and destination appeal, representing $300 million in direct dollars and $1 billion in economic impact to the city Based on a 20% conversion rate, we would have captured $60 million in direct dollars and $200 million in economic impact to the city Dallas Convention Center Hotel Business Case 23

Reclaim Market Share cont. Potential room night impact with a convention center hotel is 1,724,733 over the next 15 years and this is inclusive of such groups as: American Heart Association Newspaper Publishers Association of America American Academy of Orthopedic Surgeons American Academy of Otolaryngology Head and Neck Surgery American Urological Association Dallas Convention Center Hotel Business Case 24

Dallas Economic Impact Hospitality industry spending supported 50,840 jobs in 2005: 37,225 were directly employed by hospitality industry sectors 7,022 were indirect jobs 6,593 were induced jobs Economic impact for hospitality industry in 2005 was $2.60 billion Local taxes generated by hospitality industry in 2005 were $228 million Neiman Marcus Source: Dallas Convention & Visitors Bureau Dallas Convention Center Hotel Business Case 25

Downtown Connection Currently the Convention Center is isolated from downtown due to the lack of pedestrian-friendly access A Convention Center Hotel can support retail, entertainment and other commercial development and become an anchor for downtown Dallas Convention Center Hotel Business Case 26

Improve Convention Center s Connection to Downtown Core Currently, there are many improvements made or under development in Dallas: Main Street Redevelopment and Downtown Residential Arts District Expansion and the Nasher Uptown/State-Thomas Area The Latino Cultural Center The Cedars West Village Victory Development and efforts to reinvent West End Additional new parks inside the loop 1407 Main Street Mosaic Lofts Joule Hotel Dallas Convention Center Hotel Business Case 27

Improve Convention Center s Connection to Downtown Core cont. However, we Still Lack Critical Mass: Most of the improvements noted as advancing our urban experience are located outside the downtown core The visitor perspective is what they see when they step out of the convention center after their meetings Imagine what our visitor impression would be if downtown felt like West Village or Mockingbird Station Continue to find ways to accelerate the urbanization of downtown Critical Mass Thresholds: 10,000 Residential Units 250,000 s.f. of new mixed, unique retail and basic services to accommodate existing and anticipated residential population, downtown workers, visitors and the regional market Strong physical connections to surrounding neighborhoods Dallas Convention Center Hotel Business Case 28

Improve Convention Center s Connection to Downtown Core cont. A broad strategy, involving three distinct anchors promoting investment in the core were proposed in the Revitalizing Downtown briefing presented to City Council on December 5, 2007: Anchor One: Utilize the Arts District as a Primary Anchor Anchor Two: Redefine the downtown by utilizing the Woodall Rodgers Deck Park to incorporate Victory and a portion of Uptown Anchor Three: Create an anchor around the Convention Center through investment in a Convention Center Hotel and adjacent retail, food and entertainment complex(es) 2 CDB Core 3 1 Dallas Convention Center Hotel Business Case 29

Economic Analysis of Convention Center Hotel The City of Dallas Office Economic Development analyzed the impact of a convention center hotel on Dallas economy, municipal finances and downtown connectivity Dallas Convention Center Hotel Business Case 30

Summary of Economic Impact Study Construction of a 1,000 room convention center hotel that includes up to $80 million in direct city participation would result in a positive net fiscal impact of $62.9 million between 2009 and 2038. From a total fiscal impact standpoint, the hotel would be a breakeven development by 2022, its tenth full year of operation. The construction and operation of the hotel would result in approximately $2.5 billion in economic activity within the city over the 30 year period including direct, indirect and induced economic impacts. Over 3,000 temporary jobs from construction and over 800 permanent full time jobs from hotel operations would result. Source: Draft Preliminary Study conducted by the City of Dallas Office of Economic Development: The Impact of a Convention Center Hotel on Dallas Economy, Municipal Finances, and Downtown Connectivity Dallas Convention Center Hotel Business Case 31

Summary of Economic Impact Study cont. These favorable results likely depend on additional downtown economic development projects being built to connect the Dallas Convention Center and hotel to the West End Historic district. Without this associated entertainment and connectivity component, the hotel would be in a relatively isolated corner of the central business district and have diminished chance of serving as a third downtown development anchor. Source: Draft Preliminary Study conducted by the City of Dallas Office of Economic Development: The Impact of a Convention Center Hotel on Dallas Economy, Municipal Finances, and Downtown Connectivity Dallas Convention Center Hotel Business Case 32

Customers Have Spoken Customer surveys and comments continue to reinforce the requirement of a Convention Center Hotel as critical to the competitive edge of the Dallas Convention Center Dallas Convention Center Hotel Business Case 33

2006 Survey of Meeting Planners Deal Makers/Deal Breakers for Dallas Prospects Headquarters hotel within a 5 minute walk of the center Great overall appeal Perceived appeal of the destination acts as a draw to maximize attendance The center's labor is easy to work with 80.6% 60.0% 57.5% 52.5% 19.4% 0.0% 37.5% 2.5% 42.5% 0.0% 45.0% 2.5% City infrastructure ideal for big conventions 46.2% 41.0% 12.8% Ample amount of quality dining and nightlife 42.5% 47.5% 10.0% Large quantity of potential attendees in close proximity to the host city 40.0% 42.5% 17.5% Favorable climate during time of your meeting 27.5% 52.5% 20.0% Single point of contact for all of your convention needs 27.5% 52.5% 20.0% Effective collaboration between CVB and the center 25.0% 52.5% 22.5% Center offers alternatives to "exclusive" vendors 23.1% 64.1% 12.8% City is an airline hub 17.5% 72.5% 10.0% Legend An absolute must! Value added incentives provided; i.e. free shuttles, a cocktail party, etc. Center offers a fixed-cost "package deal" for the event 17.5% 10.3% 62.5% 64.1% 20.0% 25.6% Secondary importance; maybe a tie-breaker Known for its diversity 10.0% 40.0% 50.0% Of little, if any importance Destination features family friendly activities 7.5% 52.5% 40.0% Source: Watkins Research Group, Inc. includes Golf0.0% 20.0% 80.0% U.S. & Canadian Meeting Destinations Dallas Convention Center Hotel Business Case 34

Additional Items Our Customers Are Looking For More Meeting Space Technology Wireless Attendance Marketing Assistance Incentives, free space Source: Tradeshow Week Convention Center Outlook Dallas Convention Center Hotel Business Case 35

Customer Requirements Dallas is one of the nation s outstanding cities. However, AAPA is not interested in hosting a conference where the convention center facility is not attached to the headquarter hotel. Amy Phillips, Director, Meeting and Industry Relations with American Academy of Physician Assistants AFP has met in Dallas in the past, but the current hotel/conventions center package does not present an environment that is attractive to us. We have identified the importance of an attached, large and branded headquarter hotel as one of the ingredients that makes our meeting attractive to our attendees. This does not currently exist in Dallas. If and when it does, it would be possible for us to consider Dallas once again. Claire Whalen, Managing Director, Sales and Meetings with Association for Financial Professionals It would greatly benefit your city to build a 1,000+ room attached headquarter hotel to the convention center. A hotel situation such as Dallas typically costs the client hundreds of thousands of dollars in shuttle expenses as well as additional time on a bus for the attendees. Chrissy Hart, Director, Conference & Exhibits with International Association of Chiefs of Police Source: Excerpts from letters submitted to the DCVB Dallas Convention Center Hotel Business Case 36

Customer Requirements cont. In order for us to consider Dallas as a convention destination in the future, it is essential that a headquarter hotel be developed that is connected to the convention center. Lauren Kramer-Whelan, Director of Meetings with American Academy of Otolaryngology Head and Neck Surgery Foundation, Inc. We use about 3,000 rooms on peak night, of those; we need at least 1,000 connected to the Center. Otherwise shuttling becomes nightmarish, not to mention the cost. Our attendees don t want to take busses if they can help it or walk several blocks to attend sessions. Eduardo J. Finkel, Director of Meetings and Travel with National Association of Secondary School Principals As you know, Dallas was considered as a site for NAR s 2013 Annual Convention, which was eventually awarded to another city due, in part, to the logistical package of the hotels. Having a major convention center hotel (i.e. over 1,000 rooms and 100K or more square feet of function space) would certainly increase Dallas s logistical viability for the NAR Convention, which alone is one-third of our selection criteria. Christy Richards, Managing Director of National Association of Realtors The construction of a 1,000+ room hotel adjacent to the Convention Center will make Dallas more desirable to us (and many other citywide conventions) when considering a Texas location. Wayne Stetson, Senior Staff Vice President with NAHB Conventions and Meetings Group Source: Excerpts from letters submitted to the DCVB Dallas Convention Center Hotel Business Case 37

Citywide Events Citywide Roomnights vs Non-Citywide Roomnights 700,000 661,201 600,000 582,257 596,614 Citywide Roomnights Roomnights 500,000 400,000 300,000 200,000 100,000 0 416,715 208,954 222,171 248,138 203,701 03-04 RN=625,669 04-05 RN=767,378 05-06 RN=844,752 06-07 RN=864,902 Fiscal Year Non-Citywide Roomnights Notes: Definite Citywides = 2500+ on Peak Sports Citywides are included in the Non- Citywide figures. They are calculated using Attendance and not Peak Room Nights. Dallas Convention Center Hotel Business Case 38

Dallas Competitive Deficiencies No attached Convention Center Hotel Existing hotels are not within easy walking distance The lack of a pedestrian-friendly, 24-hour downtown urban core Inadequate ballroom/meeting space for existing exhibit halls Difficulty and high cost of transportation between the convention center, hotels, restaurants, shopping, and entertainment venues Dallas Convention Center Hotel Business Case 39

IV. The Opportunity Dallas Convention Center Hotel Business Case 40

Convention Industry is Resilient 1964: First Purpose-built Convention Center 1986 2000: 7.36% Compounded Annual Growth Rate (CAGR) 2001-2003: Industry decline 2004-2006: 3.6% to 5.8% annual growth Dallas Convention Center Hotel Business Case 41

Convention Industry is Resilient cont. 2005: Exhibitions became number one marketing expenditure by U.S based companies surpassing print advertising for the first time in history 2006: Retained number one position 2007: Retained number one position Exhibitions are the last bastion of face-to-face marketing Dallas Convention Center Hotel Business Case 42

Our Vision To Make Dallas Competitive Construct a minimum 1,000 room Convention Center Hotel Add a minimum of 200,000 square feet of ballroom/meeting space Enhance the destination by linking the Convention Center District with Downtown Market Dallas as a national convention destination Dallas Convention Center Hotel Business Case 43

Questions? Dallas Convention Center Hotel Business Case 44

Appendix Dallas Convention Center Hotel Business Case 45

Financial Studies As previously briefed to this committee, staff will be presenting recommendations within the next month regarding the following: Selection of the Hotel Underwriting Team Selection of the Financial Consultant for consideration of Convention/Event Services debt restructuring Update to the 2001 and 2003 Hotel Market Study Dallas Convention Center Hotel Business Case 46