Two Factor Authentication and PKI Token (for Windows) What s happening? Dow Jones is implementing two factor authentication to increase security and provide ease of use to end users. What is Two Factor Authentication? When you authenticate yourself against a system two times, its two factor. This means that AFTER you log on to DJNAMERICAS you will be prompted to enter another password that will be sent to a separate device, of your choice. How am I impacted and what s in it for me? Two factor authentication will cut down on the number of passwords needed to log into various DJ systems. This will mean another login AFTER you log on to DJNAMERICAS. And that s it! You will be able to access various systems without entering passwords for each one. 1 P a g e
How do I get there? There are two ways to do this (step by step instructions are below): 1. Load the PKI soft token on your normal working machine. 2. Load the authentication app on your smartphone or tablet. Note: The Fanso Soft Token is now known as PKI Token. If you have the Fanso Soft Token already installed in your computer, you can skip this process and go to the OTP setup, needed for your smartphone or tablet. Which one to get? If you use the same machine on a daily basis, then get the PKI soft token. If you bounce around to different machines, then the authentication app is for you. You can also get both! No harm done. The PKI token is installed on your computer, and pops up when you login. You will enter your pin in the pop up window. Then, the first time you access a system on Single Sign On (SSO,) it will come in to play. For all updates regarding PKI Token, please visit https://pki.dowjones.com. First Time Users Follow the steps listed below to request PKI Token access via CourAccess. Step 1: Request an OTP/PKI Token by using CourAccess at: https://couraccess.dowjones.net Step 2: Log In. Step 3: Click Add System Access. Step 4: Search for PKI Token. Note: If not found, go to your CourAccess dashboard and click the green pencil to the left of PKI Token to modify your access. Your request will be handled within 3 business days. To expedite the process or if you have questions on how to use CourAccess, please contact the GISO Admin group at GISO- Admin@dowjones.com. If you have trouble loading the token, contact Help Desk or Desktop Support. 2 P a g e
Existing Users If you have an approved PKI Token please follow the instructions listed below to set up your PKI Token on Windows. How to set up PKI Token on Windows? Step 1: Download the Windows PKI Token software here. Step 2: Run and install the software that you just downloaded. bit.) Note: This software works on Windows XP, Visa, Win7 and Win8 (both 32-bit and 64- Step 3: Launch Fanso Security Token Manager. You can find it either in the system tray or on your Desktop. Step 4: Go to Tools -> Online Soft Token on the Main Menu. Note: If the option is grayed out, make sure you highlight the Security Token List. 3 P a g e
Step 5: Enter your Windows login ID and password in the Log On to Network dialog box. Provide your corporate Windows credential here. Step 6: Next, create a new PIN for the Soft Token that you are about to download. Note: The new PIN can be any alpha numeric combination. Step 7: Click through the rest of the wizard steps. You should have the Soft Token loaded, just as you would insert an USB token. Note: You ONLY need to perform the steps listed above. 4 P a g e
Step 8: Enter the PIN you created in Step 6. Note: You will see the PIN prompt when you first time login to your computer daily. Note: If you forget your PIN, you can just repeat the above steps, and create a new PIN instead. If you are having a problem installing the new software, you may want to uninstall the existing version of the Fanso software and try to install it again. If you work from home, you may also need to setup Cisco VPN. Follow the instructions listed below to set up the Cisco VPN. Dow Jones issued laptops should come with the Cisco VPN client installed. If you do not have the Cisco VPN client software, please contact Dow Jones Help Desk. I. Launch the VPN client: Go to Start -> Programs -> Cisco Systems VPN Client -> VPN Client. II. Select the SmartCard Connection Entry closest to your geographical location. Modify your selection if needed. 5 P a g e
III. Select your name in the Name drop-down box located in the Certificate Authentication area. IV. Click Save. Note: You only need to do this step once. V. Click Connect to connect to the Dow Jones VPN. Now you can access DJ resources. 6 P a g e