Essential pre-course information



Similar documents
General information booklet for training with ABA

PARTICIPANT HANDBOOK

Recognition of Prior Learning

PARTICIPANT HANDBOOK. Certificate IV in Dementia Practice 10341NAT

TAE40110 Certificate IV in Training and Assessment. Course Overview

Potential job titles: Trainer and Assessor

Information Pack. TAE40110 Certificate IV in Training and Assessment. Central Coast Community College. Shirley Street (PO Box 156), Ourimbah NSW 2258

BSB51415 Diploma of Project Management. Course Overview

St John Ambulance Australia. Student information handbook

LEARNER INFORMATION HANDBOOK

STATEMENT OF FEES CHC62015 ADVANCED DIPLOMA OF COMMUNITY SECTOR MANAGEMENT

TAE Institute. Course Brochure. TAE40110 Certificate IV Training and Assessment

Code of Practice August 2014

CHC40213 Certificate IV in Education Support

COURSE HANDBOOK AND ENROLMENT GUIDE

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

517 Victoria Street Brunswick West 3055 Phone: (03) FAX: (03) RTO number:

Course Information Booklet 2016

Initial registration as a national VET regulator (NVR) registered training organisation (RTO)

TRAINING & ASSESSMENT POLICY

ACUcom Student Handbook VET FEE-HELP Guide 2015

Training and Education TAE10 Training Package

Standards for Registered Training Organisations (RTOs) 2015

BSB51915 Diploma of Leadership and Management. Course Overview

Essential Conditions and Standards for Initial Registration

AQTF Essential Conditions and Standards for Continuing Registration

RTO Policy 9: Issuing Qualifications

Document Name: Diploma Student Handbook Revision Number: 2.3 1

Standards for Accredited Courses

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

BSB Diploma of Business Administration. Course Overview

BSB51107 Diploma of Management COURSE GUIDE.

TRAINING, ASSESSMENT & EVALUATION POLICY

Initial registration as a national VET regulator (NVR) registered training organisation (RTO)

Procedures & Policies Manual

Australian Payroll Institute Student Handbook

Essential Standards for Registration

Certificate IV in Project Management Practice BSB41515 (Release 1)

CERTIFICATE III Property Services (Agency) - CPP CERTIFICATE IV Property Services (Real Estate) - CPP40307

Audit report VET Quality Framework Continuing registration as a national VET regulator (NVR) registered training organisation

BSB Diploma of Management. Course Overview

Manager, Continuing Education and Testing. Responsible Officer Policy Officer Approver. Marc Weedon-Newstead Emma Drummond Rob Forage

Community Services CHC43115 Certificate IV in Disability

Audit report VET Quality Framework Initial registration as a national VET regulator (NVR) registered training organisation

Diploma of Legal Services

VET IN SCHOOLS. Pre-Enrolment Student Handbook RTO ID: MASTER PLUMBERS ASSOCIATION OF SOUTH AUSTRALIA INC.

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

BSB41507 Certificate IV in Project Management Information and Enrolment Kit

REGISTERED TRAINING ORGANISATION. National Provider No CODE OF PRACTICE

Causes of non-compliance and strategies to manage the risk

Participant Information Book

BSB Diploma of Management. Course Overview

MAPPING OF THE SIMILARITIES BETWEEN THE AQTF 2010 AND THE STANDARDS FOR RTOS 2015 Attachment B

Audit report VET Quality Framework Continuing registration as a national VET regulator (NVR) registered training organisation

RCSA - FREQUENTLY ASKED QUESTIONS TABLE OF CONTENTS

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

BSB41415 Certificate IV in Work Health and Safety. Course Overview

VET Learner Handbook

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

CHC50113 Diploma of Early Childhood Education and Care

VET Quality Framework audit report of Enrich Training

Workplace Guide. Recognition of Prior Learning Initiative CHC RPL Assessment Toolkit for CHC50113 Diploma of Early Childhood Education and Care

Audit report VET Quality Framework Continuing registration as a national VET regulator (NVR) registered training organisation

CHC33015 Certificate III in Individual Support (Ageing)

Registered Training Organisation Student Handbook

CHC30113: CERTIFICATE III OF EARLY CHILDHOOD EDUCATION AND CARE CHC50113: DIPLOMA

Diploma of Facilities Management 22086VIC. Facility Management Association of Australia cfml@fma.com.au

Information Pack. HLT Certificate IV in Health Administration. RTO Code: 22504:

TAE Certificate IV Training and Assessment Overview

Advance Diploma of Management. Behind any GREAT service exist GREAT professionals who value quality, originality, and positive thinking.

Exelnet Pty Ltd. RTO No: Student Pre Enrolment Information Kit

Recognition of Prior Learning and Credit Transfer Policy & Procedure RTO No 22234

Kidsafe WA. All Relevant Kidsafe WA Policies can be accessed on the Kidsafe WA Website

BSB Diploma of Project Management. Course Overview

Candidate Information Guide.

T/A Laverton Community Education Centre TOID: Student Information. CHC50113 Diploma of Early Childhood Education and Care

COURSE PROFILE BSB41407 CERTIFICATE IV IN OCCUPATIONAL HEALTH & SAFETY

Certificate IV in Legal Services

Given Name (in full): Surname (Family Name): Residential Address: (Number/Unit/Street/Suburb/State/Postcode) Town: State:

The Mental Health Coordinating Council (MHCC) acknowledges the traditional custodians of the land.

2016 Course Prospectus

Certificate IV in Training and Assessment 40110

BSBEBUS520A Manage online payments systems

CHC42608 Certificate IV in Celebrancy

COURSE OUTLINE TAE50211 Diploma of Training Design and Development

LEARNER S INFORMATION HANDBOOK. SIS30313 Certificate III in Fitness. Fernwood Learning Pty. Ltd. Nationally Recognised Training Provider Number: 21940

BSB60612 Advanced Diploma of Work Health and Safety FAQ

Audit report VET Quality Framework Continuing registration as a national VET regulator (NVR) registered training organisation

Quality Management System

Centre for Customs & Excise Studies. Vocational Course Guide. Develop International Skills for Your Future

BSB20107 Certificate II in Business Administration Information and Enrolment Kit

BRISTON TRAINING & DEVELOPMENT

BSB40215 Certificate IV in Business (CRICOS Course Code: K) (International Students)

National Training Services Pty Ltd

BSB41015 CERTIFICATE IV IN HUMAN RESOURCES

RTO - CODE OF PRACTICE

CHC30113 Certificate III in Early Childhood Education and Care (Release 4)

STUDENT INFORMATION GUIDE

The Australian Institute of Education and Training provides two options for you to complete the Certificate IV in Training and Assessment.

Transcription:

RTO 21659 Interested in completing the Diploma of Breastfeeding Management? Essential pre-course information for the 22168VIC Diploma of Breastfeeding Management ALL RELEVANT ABA POLICIES CAN BE ACCESSED ON THE ABA WEBSITE www.breastfeeding.asn.au Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 1 of 24

RTO 21659 This information guide has been formatted for double sided printing. Revision History Revision Date Description of modifications 1 May 2015 Original 2 May 2016 Modified to meet updated VET requirements The Australian Breastfeeding Association receives funding from the Australian Government Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 2 of 24

RTO 21659 Contents Interested in completing the Diploma of Breastfeeding Management with the Australian Breastfeeding Association? 5 How ABA philosophies, policies and ethical conduct underpin the work of the Association 5 ABA s Vision 5 ABA s Mission 5 The Diploma in Breastfeeding Management 6 How do I enrol? 6 How much does it cost to complete the course? 7 State funding entitlements 8 Cancellation policy 8 Refund policy 8 Why the diploma is work based learning an explanation of competencybased training and assessment 9 Course Expectations 9 Flexible Delivery and Assessment in ABA 9 Quality Assurance Guarantee 10 Qualifications of Trainers and Assessors 10 Issuance of AQF qualifications 10 Learner Health and Safety 11 Attending training sessions and workplace training 11 How is training delivered in ABA? 11 How long will training take? 11 Volume of Learning: 11 Nominal Hours: 12 Can I seek recognition for other qualifications or prior learning? 12 How will I be assessed? 13 ABA s Assessment Policy 13 What support and resources will I receive when training? 14 What support will I be given if I have specific needs? ABA can assist learners in many ways to help throughout their training. This may be through: 14 How does ABA ensure access and equity? 14 What about my personal information and confidentiality? 15 Complaints and appeals 16 Complaints 16 Appeals 16 Disciplinary Action 16 Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 3 of 24

RTO 21659 Student number and formal identification 17 Appendix 1 Nominal hours for the breastfeeding education courses 18 Nominal hours for the 22168VIC Diploma of Breastfeeding 18 Appendix 2 - The structure of the 22168VIC Diploma in Breastfeeding Management 19 Clustering of units 20 What you need to know about the selection of elective units 21 Appendix 3 - Breastfeeding Management course unit summaries 22 Core Units 22 Elective units 23 Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 4 of 24

Interested in completing the Diploma of Breastfeeding Management with the Australian Breastfeeding Association? We welcome your interest in completing training with ABA. Before you make your decision we encourage you to think carefully about what is involved as completing the Diploma course does take time and commitment. The aim of this pre-course information booklet is to provide you with the information you need to make your decision. How ABA philosophies, policies and ethical conduct underpin the work of the Association ABA s Vision Breastfeeding is recognised as important by all Australians and is culturally normal. ABA s Mission As Australia s leading authority on breastfeeding, we support, educate and advocate for a breastfeeding inclusive society. ABA has a Code of Ethics that underpins the work that ABA does in supporting mothers and babies. This code of Ethics includes working collaboratively with hospitals and other health-care providers. You may like to read The Code of Ethics and the Position Statement on Breastfeeding. These are available to read and download on the ABA website www.breastfeeding.asn.au in the About ABA section. ABA has Position Statements on a range of issues including breastfeeding, safe infant sleep, immunity and donor milk, and these may be accessed on the ABA website as above. The diploma course explores a range of viewpoints and is based on the latest evidence-based research. It also acknowledges the legislative requirements and constraints of working as a health professional in today s health care environment. All learners are required to comply with copyright provisions for Australian Breastfeeding Association training materials and resources, as they are the intellectual property of the Association. This means any ABA resources and materials that are provided during the course cannot be reproduced by part or whole. Acknowledgement needs to be given whenever any ABA resources and materials are quoted or referred to. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 5 of 24

The Diploma in Breastfeeding Management The Diploma has 14 units in total to complete, comprising 9 core units and 5 elective units. The units in the course offer learners skills and knowledge in the following areas: the anatomy and physiology of human lactation management of common breastfeeding problems providing counselling to support breastfeeding infant and maternal nutrition during lactation protecting and supporting breastfeeding evaluation of human lactation research The structure of the courses and an outline of what each unit covers are provided in this information booklet in Appendix 2. Am I eligible to do the course? This qualification is appropriate for professionals working in the health industry as well as volunteer workers in the breastfeeding information and support industry. Participants seeking to enrol in the course must: be working in the health care industry or be volunteer workers in breastfeeding information and support or have access to a breastfeeding support workplace environment in order to complete required practical assessments Computer devices and internet connection are essential during training as the delivery of the diploma course will contain some flexibility, including options to view online content and all the assessment kits are in digital format. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 6 of 24

How do I enrol? Complete the online enrolment form Pay the administration fee online How much does it cost to complete the course? The 22168VIC Diploma of Breastfeeding Management costs a total of $9,500 which is paid in instalments as detailed below: Administration fee $500 (must be paid at enrolment and is nonrefundable) 8 instalments of $1,125 payable before each of the first 8 workshops (or equivalent self-paced study) The initial enrolment fee includes personal membership to ABA. This is essential to ensure learners are covered for indemnity insurance. If you are already a personal member of ABA, your membership will be extended by 12 months when you enrol in the diploma course. Also included in the enrolment fee is a copy of Breastfeeding Management in Australia 4 th ed, edited by Wendy Brodribb. If you are interested in completing only a small number of units of the Diploma of Breastfeeding Management, enquire with the Training and Education Officer by emailing diplomacourse@breastfeeding.asn.au or by phoning ABA Head Office on (03) 9885 0855 and asking for the Training and Education Officer. Learners may be able to apply for Recognition of Prior Learning at a cost of $350 per unit. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 7 of 24

Other costs may include: incidental telephone, fax, Internet and/or postage costs related to study stationery and computer-related costs personal copies of breastfeeding and counselling texts if purchased travel to workshops State funding entitlements If you are accessing any government funding entitlement, that may reduce your ability to access such funding in the future (such as arrangements that limit funding to one qualification for a person). If you are, please check with your state funding body about eligibility. Cancellation policy For enrolments cancelled more than 21 days before program or course commencement: If a client cancels enrolment in a program or course 21 days or more before commencement, ABA will refund the course fees (non-refundable registration fees are excluded) and charges paid by/for the client for a program or course. ABA will also cancel any remaining payments that have been scheduled in respect of the enrolment. For enrolments cancelled between 14 to 21 days before program or course commencement: If a client cancels enrolment in a program or course between 14 to 21 days before commencement, ABA will refund 50% of the fees and charges (nonrefundable registration fees are excluded) paid by or for the client. For enrolments cancelled 21 days or less prior to or after course commencement: If a client cancels enrolment in a program or course 14 days or less, prior to, or after course commencement, ABA will not refund any fees and charges paid by or for the client except in exceptional circumstances. Refund policy For information on refunds, applicants are directed to the Training refunds and cancellations policy on the ABA website. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 8 of 24

Why the diploma is work based learning an explanation of competency-based training and assessment The diploma delivered by ABA is competency-based training. Competencybased training in the Vocational Education and Training (VET) system focuses on the application of skills and knowledge to the standard of performance required in the workplace. Competency-based training places specific emphasis on: A. The components of jobs B. What you need to know to do a job C. The standard of performance required to do the job D. Assessment In competency-based training, it is a requirement that learners are given opportunities to practise their skills wherever possible in a work environment. As part of the diploma you will need to apply the material you are learning to your workplace environment or a simulated work environment. The language, literacy and numeracy skills required in a competency-based training and assessment program need to be consistent with the skills required for the performance of that task role in the particular industry or workplace. In this course we seek to build you communication and empathy skills so you are able to work effectively with breastfeeding mothers. Competency-based assessment is the process of collecting evidence and making judgements against set criteria. It is a requirement that competency standards must be demonstrated, not just known. A learner has to be able to demonstrate that they are competent in a variety of ways and over a period of time. Course Expectations It is expected that learners will have read the background references prior to attending workshops. Learners will also be required to do background reading and preparation of assessment tasks in their own time. Learners will need to be able to apply the material to their workplace or to a simulated workplace. Some units have pre-requisites that must be completed prior to commencing them, the only exception being where some units may be clustered together for delivery. Flexible Delivery and Assessment in ABA The delivery of the diploma course will contain some flexibility, including options to attend face-to-face workshops or to view online content. Learners must attend face-to-face workshops for the following units: VU20639 Communicate effectively with clients to support breastfeeding VU20640 Provide counselling to support breastfeeding VU20647 Facilitate culturally-appropriate breastfeeding counselling Currently, it is planned that the workshops will be held in Melbourne. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 9 of 24

Assessment of learners takes place when learners have completed the competencies required for the unit. It is expected that assessments are completed and submitted within four weeks of completing the unit. All assessments must follow the guidelines for conducting assessment. All assessments in ABA will be conducted following the principles of assessment. That is they will be fair, valid, reliable and flexible and using the rules of evidence to ensure evidence collected of competency is current, valid, authentic, sufficient. Quality Assurance Guarantee ABA is committed to providing a high standard of training to its learners. ABA has in place ongoing review systems that address learner needs, training delivery and assessment and organisational management. To assist with this process ABA will request feedback from learners. This will at all times be confidential and voluntary. ABA will advise you as soon as practicable if there is a change in ownership. Qualifications of Trainers and Assessors Please refer to the Standards for RTOs 2015 for the schedules stated below. All Trainers: i. From 1 January 2016, hold the training and assessment qualification specified in Item 1 or Item 2 of Schedule 1. All Supervised Trainers: i. Hold the skill set defined in Item 4 of Schedule 1 ii. Have vocational competencies at least to the level being delivered and assessed; and iii. Have current industry skills directly relevant to the training and assessment being provided. All Assessors: i. From 1 January 2016, hold the training and assessment qualification specified in Item 1 or Item 2 or Item 3 of Schedule 1. Issuance of AQF qualifications As a RTO, ABA will issue records and report on Qualifications and Statements of Attainment that comply with the Australian Qualifications Framework. If you have successfully completed this training, you are entitled to receive a certificate and a record of results on award of the qualification. If you have successfully completed only one or few units, you are entitled to receive a statement of attainment. You are responsible for the safe storage of your Certificate and Statement of Attainment. Replacement certificates and statements of attainment are available upon proof of identity and payment of $25 to cover the search for verification of data and the printing of the new certificate. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 10 of 24

Learner Health and Safety ABA is committed to meeting its health and safety and duty of care obligations and all learners receive safety information related to the activities they do within the Association. Attending training sessions and workplace training Safety is of great importance to ABA. We expect all learners to feel safe in undertaking their training, including while travelling to and from and attending ABA training and assessment delivery. Learners will be informed of any specific information related to training venues and details on car parking facilities to ensure safety. In addition when weekend training workshops are held, learners will be provided with information about safe travel and car parking facilities. How is training delivered in ABA? Training is delivered: at workshops and training sessions via distance learning through access to the Open Learning website, viewing training sessions online, using the self-paced Study Guide and recommended texts Learners may also undertake self-paced learning using the Study Guide and recommended texts and by accessing the online resources. The Study Guide covers the units of competency and includes appropriate reading recommendations and resources. It is important to have regular discussions with your assessor after completing each unit. How long will training take? The Diploma of Breastfeeding Management course is designed to be completed within 1 year. Learners progressively work through and complete units of competency. Enrolment applications must be finalised by 30 th June 2016 and the training program offered by ABA is designed to support learners to finish within 12 months. The course will expire on 30 th June 2016 and there is a 12 month teach-out period. All units of the diploma must be completed by 30 th June 2017. ABA is in the process of applying to have the diploma course re-accredited and when the course is re-accredited, learners will be mapped across to the new accredited course. In general, if learners are completing the units by self-directed learning each unit should be completed at a rate of one per 3-4 weeks. We encourage all trainees to progress through the course in a timely manner. Volume of Learning: The volume of learning for a Diploma in Breastfeeding Management is 1,255-1,440 hours. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 11 of 24

Nominal Hours: When courses are designed each unit or subject area is allocated a number of hours for learning delivery and assessment. These hours are called nominal hours. Organisations vary in the way the delivery of training is facilitated and depending on their skills and knowledge learners may take differing times to complete a unit. The nominal hours serve as a guide to the course and unit delivery and assessment time frames. The nominal hours for the Diploma of Breastfeeding Management units are available in Appendix 1. To complete your qualification successfully the completed assessments must be submitted and assessed as competent. Learners will be issued with transcripts in July and December that record the units that have been assessed. What happens when I have finished my enrolment period? All enrolments occur prior to 30 th June. Learners who have not completed the course by the end of 30 th June of the following year, will be required to extend their enrolment. An enrolment extension notification is sent via email. The end of semester transcript will be sent at the same time. There are two options at enrolment extension: 1. extending training. You are required to notify training administration and pay the current enrolment extension administration fee of $200 and continue training. The extension will be valid for 6 months from your original enrolment expiry date, until 31st December. 2. withdraw or cease training. You are required to notify training administration when ceasing training. You will be issued with a statement of attainment for units completed. Can I seek recognition for other qualifications or prior learning? Applicants who already have evidence of existing relevant skills or qualifications can also apply for credit transfer or obtain recognition of prior learning. If their application is accepted, this means that they will be given credit for units within the course. This means they will have fewer units to complete their training. Recognition of Prior Learning (RPL) is an assessment process that assesses an individual s informal learning to determine the extent to which they have achieved the required learning or competency outcomes through life circumstances such as employment, work experience, voluntary work or nonaccredited training, for entry into, and/or partial or total completion of a qualification. Recognition of Current Competence (RCC) has limited application and refers to situations where an applicant has previously successfully completed the requirements for a course and is now required to be reassessed to ensure that competence is being maintained. Typically RCC may be required for licensing purposes, e.g. for the electrical or plumbing trades, occupational health and safety units and first aid, where skill requirements are regularly updated. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 12 of 24

Credit transfer directly identifies which parts of a new qualification or course a person may already have, based on their current qualifications and courses attended. ABA will recognise all AQF qualifications and Statement of Attainments awarded by other Registered Training Organisations. For further information on RPL please refer to ABA s Policy for Recognition of Prior Learning available on the ABA website. Contact Training Administration for further information on how to apply for RPL or credit transfer. There is also more information on self-assessment to determine RPL in the Course Handbook that all new trainees receive once accepted to the diploma course. How will I be assessed? The diploma course includes practical aspects for many of the assessment tasks, some of which may possible to be carried out in your workplace. Assessments will determine whether you are competent or not yet competent. If you are assessed as not yet competent you will be given clear guidance on how to achieve competency and the opportunity to do this. As part of our quality assessment processes, all assessment tasks are reviewed and updated annually. Learners submit their assessments to qualified ABA assessors and receive appropriate written feedback. ABA s Assessment Policy Assessments in ABA will take a variety of forms to provide a sufficient range of evidence that is valid, current, sufficient and authentic to enable judgements to be made about the learner s achievement of competency and follow the principles of validity, reliability, fairness and flexibility. ABA assessments comply with the Assessment Guidelines included in the applicable nationally endorsed Training Packages or the assessment requirements specified in accredited courses. This includes all assessors holding required qualifications, undertaking relevant ongoing education and meeting appropriate vocational competency in units they assess. ABA assessments provide for applicants to be informed of the context and purpose of the assessment and the assessment process and focus on the application of knowledge and skill to the standard of performance required in the work environment. All assessments are submitted with a signed coversheet declaring the authenticity of the learner's work. See Assessment Policy for more information available on the ABA website. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 13 of 24

What support and resources will I receive when training? ABA provides resources to support your training. Some of these are: ABA website Access to the Diploma of Breastfeeding Management course on the Open Learning website You will also receive a training package that includes: Breastfeeding Management in Australia 4 th ed, edited by Wendy Brodribb A selection of the Breastfeeding information series booklets published by ABA The Study Guide for the course A Course Handbook What support will I be given if I have specific needs? ABA can assist learners in many ways to help throughout their training. This may be through: Assistance with literacy and or numeracy Providing options for distance education Seeking various ways to meet practical, work-based training requirements if you are geographically or socially isolated. Supporting people from indigenous backgrounds and culturally diverse backgrounds Reasonable adjustments for those with specific needs Consult the Training and Education Officer regarding these issues should you commence training. How does ABA ensure access and equity? ABA will comply with all Commonwealth, State/Territory legislation and regulatory requirements to ensure equity. Workplace Health and Safety (Work Health and Safety), Workplace Harassment, Anti-Discrimination, Privacy and Training legislation will be adhered to at all times. ABA s training and assessment programs attempt where ever possible to be flexible to address any potential barriers to participation in our courses. Learners are responsible for behaving in a courteous manner when dealing with counsellors, community educators, staff members and other learners. Learners are expected to abide by the Code of Ethics and Code of Conduct. Diversity accounts for the many factors that influence the ability of people to participate and succeed in training. ABA will provide training, assessment and support services that enable members/candidates from diverse backgrounds to successfully participate in ABA training. Individual needs of people of culturally and linguistically diverse backgrounds, including those of indigenous backgrounds are catered for by means of reasonable adjustment. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 14 of 24

For information on the training personnel responsible for learner support please refer to the Learner support policy. What about my personal information and confidentiality? ABA needs to keep records of learners enrolment, progress and results in each course. Registered Training Organisations do have a requirement of statistical reporting to the State Government. ABA will limit the information requested from learners to the minimum required for adequate administration of training and assessment and legislative reporting requirements. All training administration records held are kept securely. Learners have the right to view their own records. ABA will not disclose information about learners to a third person without learners written permission. Learners are able to access their personal records and apply to be issued with a course transcript by completing the Student Information and Result Request form available from Head Office. ABA will not use photos or the names of learners in promotional activities without their written permission. ABA records are kept in accordance with ABA Privacy Policy. For further information please refer to ABA Privacy policy available on the website Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 15 of 24

Complaints and appeals If at any stage you have concerns about any aspect of your training or assessment there are avenues where you can seek assistance. In addition ABA has formal Complaints and Appeals processes. Complaints If a learner has concerns about what is happening in their training or assessment they can resolve it by informal means or go through a formal complaints process. The formal complaints process provides the learner with the right to have an independent person review the complaint and provide written feedback with reasons for the decision reached within a specified time frame. The learner has the right to present their case in person. Appeals All learners have the right to appeal an assessment decision if they feel the assessment process has not made an appropriate assessment of their competence. An appeal would in most cases be followed by reassessment by a different assessor. Written feedback will be provided to the learner on the outcomes of this assessment. Further appeal processes are available. Please refer to the Complaints and Appeals procedure for more information available on the ABA website. Disciplinary Action Trainers and assessors will review submitted assessments for evidence of cheating or plagiarism. If learners are found to have submitted work that is not their own, or have used unfair means to gain advantage in the assessment process, the assessment in question will be cancelled and another assessment event substituted. Learners will be counselled on their actions. If learners disputes the assessment decision on their unfair advantage or cheating the process for appealing assessment decisions is to be followed. Repeated proven episodes of cheating during the assessment process will result in the discontinuation of training to learners. There are further details about this in the Course Handbook and on the website in the Policy and procedures for Disciplinary Action. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 16 of 24

Student number and formal identification It is essential that all learners use their full legal name on official documentation. Learners must also provide their date of birth. As from 1 January 2015 all VET students must also have a USI Unique Student Identifier. ABA cannot issue you qualifications or statements of attainment without your USI. All learners are required to provide proof of identify on applying for the Unique Student Identifier (USI). You can apply for a USI yourself at the Australian Government Department of Education and Training website and notify ABA of your USI. The current link to apply for a USI is: http://www.usi.gov.au/create-your-usi/pages/default.aspx If you are completing studies with other tertiary organisations you will need to provide them with your USI as well. All students residing in Victoria who are aged 25 and under are assigned a Victorian Student Number (VSN). Victorian students with a VSN must include their VSN on all documentation. In addition it is an RTO requirement that learners provide the Association with a residential address, not a post office box. Learners are to record their USI on all submitted assessment work and requests to Head Office for information. Learners must ensure that in their workplace or elsewhere they must clearly identify as a learner and not claim qualifications they do not yet have. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 17 of 24

Appendix 1 Nominal hours for the breastfeeding education courses Nominal hours for the 22168VIC Diploma of Breastfeeding Management The nominal hours serve as a guide to the course and unit delivery and assessment time frames. The nominal hours for 22168VIC Diploma of Breastfeeding Management units are available in the following table: Unit code Unit of competency title Nominal hours Core units VU20638 VU20639 VU20640 VU20641 VU20642 VU20643 VU20644 VU20645 VO20646 Elective units VU20647 VU20649 VU20650 VU20651 VU20652 VU20653 VU20654 Relate principles of anatomy and physiology to human lactation Communicate effectively with clients to support breastfeeding Provide counselling to support breastfeeding Manage common breastfeeding problems Develop and implement management plans for breastfeeding problems Facilitate infant and maternal nutrition during lactation Create environments that protect and support breastfeeding families Provide breastfeeding support within a legal and ethical framework Use critical appraisal skills to evaluate human lactation research 60 75 85 80 90 75 65 50 50 630 Facilitate culturally-appropriate 80 breastfeeding counselling Provide pharmacological information and 100 breastfeeding support to clients Facilitate breastfeeding for clients with medical conditions 100 Evaluate and counsel on the use of breastmilk substitutes 65 Use infant sleep and settling methods that support the breastfeeding relationship 50 Counsel clients to manage life changes associated with breastfeeding 80 Manage infant feeding outcomes in 75 emergency situations Total range of hours 805-990 Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 18 of 24

Appendix 2 - The structure of the 22168VIC Diploma in Breastfeeding Management To gain the Diploma of Breastfeeding Management qualification participants must successfully complete 14 units of competency, consisting of: 9 core units plus 5 elective units Total number of units = 14 A Statement of Attainment will be issued to those who do not complete the full qualification listing any units that they have successfully completed. The table below sets out the core and elective units for this course. For delivery of the course, some units may be clustered together. Unit of competency code Unit of competency title Pre-requisite VU20638 VU20639 VU20640 VU20641 VU20642 VU20643 VU20644 Relate principles of anatomy and physiology to human lactation Communicate effectively with clients to support breastfeeding Provide counselling to support breastfeeding Manage common breastfeeding problems Nil Nil VU20639 Communicate effectively with clients to support breastfeeding VU20638 Relate principles of anatomy and physiology to human lactation VU20638 Relate principles of anatomy and physiology Develop and implement management plans for breastfeeding problems to human lactation Facilitate infant and maternal nutrition during lactation Create environments that protect and support breastfeeding families VU20638 Relate principles of anatomy and physiology to human lactation Nil VU20645 VO20646 Electives VU20647 VU20649 VU20650 Provide breastfeeding support Nil within a legal and ethical framework Use critical appraisal skills to evaluate human lactation research Nil Facilitate culturally-appropriate breastfeeding counselling VU20639 Communicate effectively with clients to support breastfeeding VU20638 Relate principles of anatomy and physiology Provide pharmacological information and breastfeeding support to clients to human lactation Facilitate breastfeeding for clients with medical conditions VU20638 Relate principles of anatomy and physiology Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 19 of 24

Unit of competency code Unit of competency title Pre-requisite to human lactation VU20651 Evaluate and counsel on the use of breastmilk substitutes Nil Use infant sleep and settling VU20652 methods that support the Nil breastfeeding relationship Counsel clients to manage life VU20653 changes associated with Nil breastfeeding VU20654 Manage infant feeding outcomes in emergency situations Nil Imported Units BSBADM407B Administer projects BSBATSIL408C Manage a board meeting SIRXFIN004A Manage financial resources BSBATSIL509B Manage self as a Board member BSBATSIL501B Meet the roles and responsibilities of a Board member (2) Clustering of units The following units may be clustered for delivery at workshops: Counselling skills: VU20639 Communicate effectively with clients to support breastfeeding VU20640 Provide counselling to support breastfeeding VU20647 Facilitate culturally-appropriate breastfeeding counselling Breastfeeding problems VU20641 Manage common breastfeeding problems VU20642 Develop and implement management plans for breastfeeding problems Environments that support breastfeeding VU20644 Create environments that protect and support breastfeeding families VU20645 Provide breastfeeding support within a legal and ethical framework Life changes associated with breastfeeding VU20652 Use infant sleep and settling methods that support the breastfeeding relationship VU20653 Counsel clients to manage life changes associated with breastfeeding Infant and maternal nutrition VU20643 Facilitate infant and maternal nutrition during lactation VU20651 Evaluate and counsel on the use of breastmilk substitutes Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 20 of 24

What you need to know about the selection of elective units The diploma course requires FIVE electives. ABA is currently offering the following electives: VU20647 Facilitate culturally-appropriate breastfeeding counselling VU20649 Provide pharmacological information and breastfeeding support to clients VU20651 Evaluate and counsel on the use of breastmilk substitutes VU20652 Use infant sleep and settling methods that support the breastfeeding relationship VU20653 Counsel clients to manage life changes associated with breastfeeding At some stage, ABA MAY also offer the following electives: VU20650 Facilitate breastfeeding for clients with medical conditions VU20654 Manage infant feeding outcomes in emergency situations Important information on other electives: ABA will not be offering training for the following units, however, if you are able to provide recognition for assessment only you will be able to complete these units by RPL. BSBADM407B Administer projects BSBATSIL408C Manage a board meeting SIRXFIN004A Manage financial resources BSBATSIL509B Manage self as a Board member BSBATSIL501B Meet the roles and responsibilities of a Board member (2) Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 21 of 24

Appendix 3 - Breastfeeding Management course unit summaries Core Units VU20638 Relate principles of anatomy and physiology to human lactation This unit describes the outcomes required to develop a sound knowledge of principles of human lactation and to apply these principles to the establishment and maintenance of breastfeeding. VU20639 Communicate effectively with clients to support breastfeeding This unit describes the outcomes required to create a professional relationship with breastfeeding clients by the use of active listening, empathy and skilled questioning. Client beliefs and feelings are acknowledged and communication is based on respect and trust. VU20640 Provide counselling to support breastfeeding This unit describes the modified Rogerian form of counselling used to provide breastfeeding support by the Australian Breastfeeding Association. VU20641 Manage common breastfeeding problems This unit describes the outcomes required to develop a sound knowledge of frequently encountered issues associated with infant positioning and attachment, milk supply and nipple and breast problems. Skills are developed to communicate positively with clients to collaboratively address and manage these issues. VU20642 Develop and implement management plans for breastfeeding problems This unit describes the outcomes required to develop individualised plans in collaboration with clients. These are applied to major breastfeeding issues such as breast refusal, managing multiple infants and for clients with infants under the care of other health professionals. VU20643 Facilitate infant and maternal nutrition during lactation This unit describes infant and maternal dietary needs during the breastfeeding relationship. These needs are examined in association with infant growth. VU20644 Create environments that protect and support breastfeeding families This unit describes the outcomes required to create a professional relationship with breastfeeding clients by identifying and addressing barriers to communication and creating environments conducive to providing breastfeeding information and support. It applies equally to those operating in Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 22 of 24

policy or program planning, development and evaluation contexts or in direct service delivery contexts. VU20645 Provide breastfeeding support within a legal and ethical framework This unit describes the outcomes required to create a professional relationship with breastfeeding clients by the use of legal and ethical understanding and behaviour. VU20646 Use critical appraisal skills to evaluate human lactation research This unit describes the outcomes required to identify characteristics of high quality research and apply critical appraisal skills to research into human lactation. Elective units VU20647 Facilitate culturally-appropriate breastfeeding counselling This unit describes the outcomes required to create a breastfeeding counselling relationship with breastfeeding clients who are Indigenous or from culturally diverse backgrounds by identifying and addressing barriers to communication and providing breastfeeding information and support using culturally sensitive methods. VU20649 Provide pharmacological information and breastfeeding support to clients This unit describes the outcomes required to develop a sound knowledge of the impact of medication and drugs on breastfeeding and how to provide pharmacological information and breastfeeding support to clients. VU20650 Facilitate breastfeeding for clients with medical conditions This unit describes the outcomes required to assist clients with medical conditions to resolve breastfeeding problems. Collaboration with health professionals treating medical conditions is undertaken and client breastfeeding situations are assessed in association with medical case histories. VU20651 Evaluate and counsel on the use of breastmilk substitutes This unit describes the outcomes required to evaluate the use of breastmilk substitutes and assist clients seeking to use them. Client beliefs and feelings are acknowledged and communication is based on respect and trust. VU20652 Use infant sleep and settling methods that support the breastfeeding relationship This unit describes the outcomes required to build knowledge of the impact of various sleep and settling techniques on breastfeeding and the skills to collaborate with clients on appropriate strategies to address settling problems. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 23 of 24

VU20653 Counsel clients to manage life changes associated with breastfeeding This unit describes the outcomes required to examine life changes associated with pregnancy, childbirth and lactation, and counsel clients in managing these changes. VU20654 Manage infant feeding outcomes in emergency situations This unit describes the outcomes required to protect and support breastfeeding women during and after an emergency such as a natural disaster. Pre enrolment Information Booklet for the 22168VIC Dip of Breastfeeding Management Page 24 of 24