Kidsafe WA. All Relevant Kidsafe WA Policies can be accessed on the Kidsafe WA Website

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1 CHILD ACCIDENT PREVENTION FOUNDATION OF AUSTRALIA Kidsafe WA Course Information Booklet All Relevant Kidsafe WA Policies can be accessed on the Kidsafe WA Website

2 This booklet has been produced to provide you with information and assistance prior to, during and after you attend your training at Kidsafe WA. It covers: 1. Background Information on Course Provider 2. Course Information 3. Course Enrolment 4. Fees, Charges & Refunds 5. Learner Safety & Support 6. Delivery of Training 7. Assessment of Competency 8. Recognition of Prior Learning 9. Policies and Procedures 10. Kidsafe WA Training Venue How to find us We hope you enjoy your time with us. Appendices (Will be available soon at Course Enrolment Form Privacy Policy Complaints and Appeals Policy Recognition of Prior Learning Procedure Relevant Enrolment information, Policies and Procedures can all be requested from Kidsafe WA Training Registrations. Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 2 of

3 1. Background Information on Course Provider Kidsafe Western Australia (Inc) (Kidsafe WA) is the leading not-for-profit, nongovernment charitable organisation dedicated to the prevention of childhood injuries in Western Australia. Kidsafe Western Australia (Inc) is the WA member and affiliate of the Child Accident Prevention Foundation of Australia, a national organisation first established in Our focus is on preventing deaths and reducing the incidence and severity associated with unintentional injuries to children aged less than 15 years. Our Vision A Safer World for Kids Our Mission To lead the action to minimise the unacceptable risk and consequence of unintentional injury to children in our adult focussed world. Our Values Concern for the well-being of children Prevention is better than cure Evidence based Best Practice Our General Services Kidsafe WA offers information, training, education and services under each of these areas of focus: Home Safety Car & Road Safety Playground Advisory Service School Safety Research & Injury Surveillance Further Information on Kidsafe WA can be found on the organisations website: How to Contact Us Website: Street Address: Godfrey House, Thomas Street, SUBIACO WA 6008 Postal Address: GPO Box D184, PERTH WA 6840 Phone: (08) Kidsafe WA Training Manager/Registration contacts: Registrations Manager Melita Leeds Scott Phillips (08) (08) Please Note: For courses delivered on behalf of Kidsafe WA by Kidsafe Queensland contact: Website: Phone: (07) (Lachlan Logan) For courses being delivered in Northern Territory, please contact Kidsafe NT: Website: Phone: (08) Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 3 of

4 2. Course Information Kidsafe WA currently offers the following nationally recognised course: 52546WA Course in Type 1 Child Car Restraint Fitting This course requires successful completion of the following two units of competency: WAORS1001A Provide information and advice on correct child car restraint use; and WAORS1002A Install child car restraints (Type 1 Fitter). The course will provide prospective Type 1 Child Car Restraint fitters with the knowledge and skills to install child restraints and conduct Type 1 fitting and checking services, as well as providing participants with the knowledge and understanding to educate consumers on the importance of appropriate selection and use of child car restraints. Information is provided in the context of relevant legislation and regulation. All Policies and Enrolment information for this course is available on the Kidsafe WA website or from Kidsafe WA Training Registrations (08) Please refer to this information for course application criteria, Fees & Refunds, course outlines and assessment information. All courses are available Australia-wide by flexible delivery. All nationally recognised courses with Kidsafe WA are criterion references and are part of the Vocational Education and Training system of competency-based training. Kidsafe WA training and assessment for these courses may be carried out in a range of conditions that replicate working environments that may be encountered. All Kidsafe WA nationally recognised courses comply with the principles, standards, protocols and guidelines that apply to the articulation and issuance of qualifications within the Australian Qualifications Framework (AQF). All learners will be issued with the appropriate Certificate or Statement of Attainment for the units of competency they have successfully completed. Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 4 of

5 3. Course Enrolment Kidsafe WA Learning endorses the national equity strategy by incorporating the principles of equity into all programs. Students have equitable access to all programs. Admission procedures will be free of discrimination and if an individual does not meet external entry requirements, all attempts will be made to assist students to identify alternative course of action. Enrolments must be received no later than 24 hours prior to the course commencement. Enrolments will be considered tentative until full payment has been received. Should enrolment numbers reach maximum, an alternative course date will be suggested. Upon receipt of a student's enrolment form and payment, student's are advised in writing to confirm their place on the course. This letter outlines details relevant to the particular course, such as venue, date, and course duration. You can either contact Kidsafe WA to arrange a course for your workplace or alternatively a list of any upcoming scheduled course dates are provided on the Kidsafe WA website To register for any of our courses, simply complete an enrolment form. The enrolment form can be found on the Kidsafe WA website or is available from Kidsafe WA Training Registrations (08) Fees, Charges and Refunds Unless otherwise stated, course registration includes tuition, course notes and training materials, tea, coffee and biscuits. Lunch is at the participants own expense. The fees outlined below apply to the course: 52546WA Course in Type 1 Child Car Restraint Fitting WAORS1001A Provide information and advice on correct child car restraint use WAORS1002A Install child car restraints (Type 1 Fitter) Fees and Charges Individual Group/Workplace (Maximum of 10 participants) Recognition of Prior Learning** Administration Fee* (Non-refundable) Course Learning & Assessment Fee Replacement Resources (per set) $ $ $ $ $2, $ $75.00 $75.00 N/A Replacement Certificates or Statements (each) $25.00 $25.00 $25.00 * The Administration Fee is included in the course Learning & Assessment Fee, and is therefore not an additional amount. This is a non-refundable amount if registration is cancelled. ** If applicable Payment Methods Course fees are payable in advance and enrolments are considered tentative until payment has been received. Payment must be received in full no later than 5 days prior to your nominated course commencement date. A Tax Invoice/Receipt will be provided on receipt of Full Payment and your completed enrolment form. Payment can be made in the form of cash, Cheque, Electronic Funds Transfer (EFT), Visa, or Mastercard. Alternatively a Tax Invoice may be requested at time of enrolment for payment by your government department, business or organisation. If you have difficulty in paying the full course costs by the required date, please contact the Kidsafe WA Training Manager to discuss your options. Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 5 of

6 Refunds and Cancellations Payments of all refunds, to clients who are entitled to a refund, are in accordance with the Kidsafe WA refund policy. While Kidsafe WA has refund policies in place for cancellation of enrolments, participants are first encouraged to enrol on a subsequent training program. Where a student withdraws from a training course, they must provide written notification of their intention to withdraw and apply for a refund for the course. For further details contact Kidsafe WA Training Registrations (08) Kidsafe WA reserves the right to cancel a course if insufficient numbers of participants are received. If for any reason the course is cancelled by Kidsafe WA after your enrolment, you will be refunded the full cost of the course fee. Kidsafe WA does not, however, accept any liability for airfares or pre-paid accommodation expenses. Kidsafe WA will process the refunds automatically and immediately. Payment of all refunds is made within one week (seven days) of being approved. Below is a list of Reasons for Refunds, associated notification requirements and the amount of refund payable. Refund Policy Reason for Refund Notification Requirements Refund Payable Participant Withdraws Participant Withdraws Participant Withdraws Participant Withdraws Course Cancelled by Kidsafe WA In Writing, fourteen (14) days or more prior to the course commencement. In Writing, seven (7) to fourteen (14) days prior to the course commencement. In Writing, up to seven (7) days prior to the course commencement. During the Course Full refund (Less administration fee). 80% Refund of Course learning & assessment fee. 60% Refund of Course learning and assessment fee At the discretion of the Training Manager Full Refund (ie. Administration Fee) All learners will have the opportunity to complete the training at a later date if they are forced to withdraw for personal/family or other reasons. In such cases Kidsafe WA will hold their fees over in payment for the next enrolment, and they will not suffer any financial penalty because of such a postponement. Transfer Policy Reasons for Transfer Transferring a course from one student to another. This may only take place prior to the commencement of the class Changing the date of registered course commencement. May occur twice without incurring a fee. Fee Payable $50.00 No charge Subsequent change of course dates. $50.00 Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 6 of

7 5. Learner Support & Safety Kidsafe WA Pre Course Information for Learners Kidsafe WA is committed to meeting its health, safety and duty of care obligations and all course participants will receive safety information related to the activities undertaken during their training and to assist them on returning to their own workplace. If at any time course participants have concerns about their safety and well-being while undertaking training at Kidsafe WA, they are to inform their trainer. If learners safety concerns are not addressed, contact the training manager. Understanding and acting on Occupations Health and Safety issues is a component of the course and Kidsafe WA has procedures and policies in place to facilitate this. Trainers, assessors and workplace mentors are available to assist learners as they develop the skills they need while they are learning. For more information on Kidsafe WA s OHS Policy or other support services please don t hesitate to contact Kidsafe WA Training Registration (08) or visit More details are also provided at the end of this document under Code of Practice. 6. Delivery of Training Training will be delivered within prescribed nominal hours and following procedures set by relevant accredited training packages. All training materials and training plans will be developed by a qualified trainer prior to the commencement of the course, will be moderated and validated prior to being approved by management. These materials will reflect the needs and requirements of participant s as ascertained during the enrolment process. As training materials are updated, a record of updates will be retained. All previous versions will be removed from the training area. Students can be assured that they will have the most up to date training materials available to Kidsafe WA. Training timetables will be developed by Kidsafe WA, through consultation with employers, clients and trainers, and the timetables will be made available to participants upon enrolment and payment of fees. Students will then be advised of any materials they will need to provide. It is anticipated that most course materials will be provided by Kidsafe WA and will be incorporated into student fees. Training will be conducted utilizing current adult training methods and techniques, in a facilitated environment, to maximise student learning. Students will have the opportunity to see skills demonstrated by the trainer and will have an opportunity to practice skills with support in a simulated work environment. Trainers and participants are expected to follow all procedures and policies of Kidsafe WA. This includes the Code of Conduct and dealing with complaints and appeals. The training offered by Kidsafe WA is Competency based training, which focuses on the application of skills and knowledge to the standard of performance required in the workplace. It places specific emphasis on: The skills to participate effectively in the workplace An enormous range of learning opportunities and pathways Australia-wide recognition of qualifications and statements of attainment Assessment against national standards and benchmarks The language, literacy and numeracy skills required in the training programs offered by Kidsafe WA need to be consistent with the skills required for the performance of each task in the particular industry or workplace. If you have any concerns about your skills in this area, please contact Kidsafe WA Training Registration for further information on how we can support your participation. Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 7 of

8 7. Assessment of Competency Kidsafe WA Pre Course Information for Learners When you start your course at Kidsafe WA, your trainer will explain the assessment process for your course in greater detail, however below is an outline of what to expect when being assessed for competency. Competency is considered to be the ability to complete a task in an appropriate manner to a predetermined benchmark at a given point in time. It is a requirement that competency standards must be demonstrated not just known. A learner has to be able to demonstrate that they are competent in a variety of ways and over a period of time. Assessment materials will be developed by accredited trainers and will be moderated and validated prior to being approved by management before assessment is conducted. They will be assessed by management to be reliable, valid, flexible and fair before use. Assessment will be conducted to ascertain a student s competency in a set task or knowledge at that point in time. The result of the assessment, sometimes combined with class work, will be reliable and sufficient evidence of that competency. Assessments may be adapted for students if they have special needs, such as literacy or numeracy issues, language barriers or disabilities. Assessments will be developed to meet criteria set out by the relevant unit of competency. They will be regularly reviewed to ascertain they continue to meet these criteria, evidence requirements and the needs of students. Assessments will be conducted in an environment which is consistent with that designated by the relevant unit of competency, and which is as non-threatening as possible. Participants will have the assessment process explained to them in advance of the assessment, and any questions will be dealt with then. Instructions will be provided for students within the assessment tool. Assessment will be marked against a mapped criteria to ensure consistency in evaluation of the assessment across students. Assessment Procedure Assessments at Kidsafe WA will take a variety of forms to provide a sufficient range of evidence that is valid, current, sufficient and authentic to enable judgements to be made about the learner s achievement of competency and follow the principles of validity, reliability, fairness and flexibility. Kidsafe WA Assessments comply with the Assessment Guidelines included in the applicable nationally endorsed training packages or the assessment requirements specified in accredited courses. Kidsafe WA Assessments provide for applicants to be informed of the context and purpose of the assessment and the assessment process and focus on the application of knowledge and skill to the standard of performance required in the work environment. Assessments may take various forms including, but not limited to: Written tests Case Studies Practical Demonstration Role Plays/Simulations Throughout the process, students will be provided with feedback on their performance. Students who have a special need may have assessment tools/procedures modified to account for that need. Students will have to prove competence in all requirements as set out by the relevant unit of competence. Upon completion of training (and sometimes during the training process), Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 8 of

9 students will be given the opportunity to participate in an assessment. Students who choose not to complete an assessment will not be able to be assessed as competent for the unit and will not receive a Certificate or Statement on Attainment. Assessment conditions will be dependent upon the requirements set by the Unit of Competence. For example, is the assessment to be conducted in the workplace or a simulated work environment? Students will be provided with feedback on all assessment undertaken and will be given the opportunity to discuss methods of improvement and competency requirements with their trainer. Upon completion of the assessment, the student will be deemed either competent or notyet competent. If students are deemed not-yet-competent, they will be given an opportunity to be reassessed for the not-yet-competent components of the unit. The reassessment will be conducted at a time which suits both the student and staff of Kidsafe WA. If students chooses to complete a reassessment, their results will be assessed by the trainer and they will be deemed competent or not-yet-competent. If students are again deemed not-yet-competent, they may, at the discretion of the Kidsafe WA Training Manager, be provided with another opportunity for reassessment for those components of the assessment which were deemed not-yet-competent. If students choose to complete a second reassessment, their results will be assessed by the trainer as competent or not-yet-competent. If a student chooses not to complete a reassessment, and were not previously deemed competent, they will not be able to complete the unit of competency and will not be able to receive a statement of attainment or certificate for that unit. If deemed not-yet-competent on the third assessment attempt, students have two options. 1. The first option is that they may appeal the decision (The appeal process is outlined in the Kidsafe WA Complaints and Appeals Policy available for download from or by contacting Kidsafe WA Training services). 2. The second option is to complete the entire subject again, at the expense of the student. Kidsafe WA will retain a copy of all completed assessment pieces as evidence. For further information on Training & Assessment access the individual Learning & Assessment Strategies for the unit of study you wish to undertake, available from Kidsafe WA Training Services. 8. Recognition of Prior Learning (RPL) What is RPL? Where skills and knowledge have been gained through experience in the workplace or by previous formal training which meets the competency criteria of any unit or qualification, recognition of these skills can reduce or even eliminate the need for additional formal training to gain the required qualification. Recognition of Prior Learning (RPL) is a process which helps us to recognise the competencies which you have developed in any other context and which are supported by evidence from many sources. If you apply for RPL you will be asked to present evidence of knowledge and skills developed through: Work Personal activities Recreational activities; and/or Courses, workshops and seminars Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 9 of

10 RPL will only be granted if you meet the outcomes identified in a full Unit of Competency. If you can demonstrate competency in one or more of the units of competency will receive a Statement of Attainment that will be recognised nationally. For more information on the processes and benefits of Recognition of Prior Learning visit the Kidsafe WA website or contact Kidsafe WA. 9. Code of Practice National Recognition Training undertaken with Kidsafe WA as a Registered Training Organisation (RTO) is to a nationally recognised standard. Kidsafe WA also recognises qualifications issued by other Registered Training Organisations. Qualifications of Trainers & Assessors All trainers have the TAE40110 Certificate IV in Training and Assessment or its equivalent or are under the direct supervision of a person with the TAE40110 Certificate IV in Training and Assessing and are able to demonstrate vocational competencies at least to the level of those being delivered. Quality Assurance Guarantee Kidsafe WA is the leading non-government, not-for-profit, charitable organisation dedicated to the prevention of unintentional childhood injuries for children less than 15 year of age. Kidsafe WA, as and RTO is committed to providing a high standard of training to all students in support of its work. Kidsafe WA has in place ongoing review systems that address learner needs, training delivery and assessment and organisational management. To assist with this process Kidsafe WA will request feedback from learners. This will at all times be confidential and voluntary. Access and Equity Kidsafe WA will comply with all Commonwealth, State/Territory legislation and regulatory requirements to ensure equity. Occupational Health and Safety, Workplace Harassment, Anti-Discrimination, Privacy and Training Legislation will be adhered to at all times. Students are responsible for behaving in a courteous manner and also abide by the Code of Ethics. Diversity accounts for the many factors that influence the ability of people to participate and succeed in training and Kidsafe WA will provide training, assessment and support services which will ensure that: Learners are informed about training, assessment and support services to be provided and about their rights and obligations, before enrolling or entering into their course. Learners receive training, assessment and support services that meet their individual needs, in a discrimination free and supportive environment. Complaints and Appeals Complaints and appeals are addressed efficiently and effectively. All learners have the right to appeal an assessment decision, make a complaint or express a concern. Any appeals or complaints will be addressed promptly, fairly and in confidence, in accordance with established Kidsafe WA s policy and procedures. Valid grounds on which the complaint is being made must be provided. A copy of the Kidsafe WA Complaints & Appeals Policy and/or Form is available from the Kidsafe WA website Privacy/Confidentiality Kidsafe WA needs to keep records of students enrolment, progress and results in each course. Registered Training Organisations do have a requirement of statistical reporting to Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 10 of

11 the State Government. Kidsafe WA will limit the information to training, assessment and legislative reporting requirements. Learners have the right to view their own records. Kidsafe WA will not disclose information about students to a third party without the students written permission. Kidsafe WA will not use photos or the names of students in promotional activities without their written permission. Kidsafe WA records are kept in accordance with the Kidsafe WA Privacy Policy and the National Privacy Act. Quality Assurance & Continuous Improvement To ensure that Kidsafe WA maintains a high standard of continuous improvement, feedback is gathered from learners, trainers and assessors. You will be asked to complete a general feedback form and we encourage you to make any comments or suggestions that you feel may better suit your training needs. This information can then help us improve our courses. 10. Kidsafe WA Training Venues Training will be delivered at a variety of venues which will be specified in your confirmation letter prior to your course. If arriving for training at the Kidsafe WA office here are a couple of pieces of additional information: Why not come relaxed Our trainers are committed to starting and finishing on time. We re sure you will agree that it isn t fair to those who make the effort to come early, to have to wait for, or deal with the interruptions of late comers. So why not arrive just-a-bit early and have time to relax! You will enjoy the training much more if you do. Morning, afternoon teas and lunch Tea, coffee and biscuits are provided for morning and afternoon tea. You re welcome to bring your own lunch and there are fridge and microwave facilities available. Or if you prefer to eat out, there are plenty of places to have lunch in the West Perth area. Dress code Although you re not in your normal workplace, time spent at Kidsafe WA is still considered work time. Therefore neat, casual dress is requested. At times, the training venues can become quite cold so it is suggested you bring a jacket or similar item as a precautionary measure. If you are undertaking training in child car restraint installing, it is recommended that you wear shorts or pants and closed in shoes. Access for people with disabilities Godfrey House is accessed via the ground floor, facing Thomas Street. There are disabled parking bays in all of the Princess Margaret Hospital Visitors Carparks. Disabled toilets are also located outside the Enuresis Clinic on the ground floor of the building. If you feel you require assistance, please advise Kidsafe WA staff. Further information on Disabled access to Princess Margaret Hospital can be found at: Public transport KIDSAFE WA is easy to reach by public transport. Train: Kidsafe WA is easily accessible from either the West Leederville (trains stop less frequently), Leederville or City West train stations. If you get off at City West station in West Perth you can walk up either Wellington or Murray Streets to Thomas Street (Walking Distance is approximately 1km approx 14 minutes). Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page 11 of

12 If you get off at the Leederville station you can walk up Southport Street, and out to Thomas Street walking up the Hill to PMH. (Walking Distance is approximately 1km approx 15 minutes). If you are walking from West Leederville station, walk down Coghlan Road, cross Subiaco Road and walk diagonally through Mueller Park along the footpath. Turn left onto Roberts Road and head up the hill to Thomas Street & Godfrey House (Walking Distance is approximately 800m approx 9 minutes). Bus: The Yellow Cat Bus is free and comes every few minutes. Get off the bus at the Princess Margaret Hospital Stop on Murray Street and then use the Pedestrian Underpass to cross under Thomas Street to the Princess Margaret Hospital side of the road to access Godfrey House. Further information about Public Transport options for Kidsafe WA (or Princess Margaret Hospital) can be found at: Parking Parking is very difficult around any hospital, but especially at Princess Margaret Hospital. Princess Margaret Hospital has two visitor s car parks, one accessible off Murray Street & one off Roberts Rd. The cost of parking here is approximately 60 cents per hour correct change is required (See map attached). There is other street parking around the hospital at a cost of 20 cents for minutes, however some of these are time limited to either a maximum of 2 or 4 hours, please check the signs. An alternate parking venue is 5 minutes walk away in Hay Street, with access via Mayfair Street. The cost is approximately $8.80 per day. Correct change is required, or you can use a credit card for payment. It is usually full by 8.00 am. Kidsafe WA, V2, November 20\\KSWA-DC01\RedirectedFolders\melita\My Documents\Training Website\2011 Kidsafe WA Pre-Course Guide for Learners v2.doc Page of

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