FRA. Comfort. Services. More Freedom, more Time, more Holidays



Similar documents
General Terms and Conditions FRA Comfort Services and My Airport Guide Services Available from the Service Shop of Fraport AG

HEATHROW VIP FREQUENTLY ASKED QUESTIONS

Universal's SuperStar Shuttle

Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World

primeclass CIP Service - The privilege that our passengers deserve...

The Drake Hotel, Where the Magnificent Mile Begins. Guests of the hotel can choose from the following options.

primeclass CIP Service - The privilege that our passengers deserve...

Arrival and Departure. Information for disabled passengers and passengers with reduced mobility at Frankfurt Airport

Cruising from Charleston

Taking care of people. Travel Care

VIP Services. Billion elements of success Welcome to Greece. *not valid for Aegean Air (A3) flights.

Public Transportation: There are also public transit trains that run from both airports (blue line from O Hare, orange from Midway).

Saudi Arabian Airlines Customer Service Plan

C. Websites and phone numbers for services quoted in these pages

Grüezi and welcome to Swissôtel Nankai Osaka!

Checking in at an airport check-in machine. Checking in at an airport check-in machine

Where will life s pleasures take you?

Campus Specific Information JSA Summer School at Stanford University

YOUR DAILY CONNECTION TO GREECE!

Private car transfer rates

Welcome to LifeMiles Gold Elite. LifeMiles is a trademark of LifeMiles Corp. LifeMiles terms and conditions apply. Consult them at LifeMiles.

years in the community

CONNECTING PROGRAM FOR EUROPE QUESTIONS AND ANSWERS

Making your journey easier. Advice and tips for travelling with children and vulnerable passengers.

Customer Service Plan

AIR MAURITIUS (MK) - AUSTRALIA OPERATIONAL CHANGES QUESTIONS & ANSWERS SHEET

Travel Expenses. June Guidelines. Definitions

BALANCING THE NEEDS FOR SUPERVISORY INTENSITY AND PROPORTIONALITY

Private Jet Charter. 23 Years in Private Aviation

MFA in Writing Program Spalding University TRAVELING WITH EF COLLEGE STUDY TOURS: THE ESSENTIALS FOR PRAGUE AND BERLIN

FINLAND 2014 LAND ROVER NORDIC EXPERIENCE

Guidelines for travel expenses related to medical and hospital services, medical reviews and return to work case conferencing.

Ireland in Schools. Barnaby Bear Goes to Dublin Worksheets

Taxicab Driver Sample Forms. 1. Tasks. Task 1. Task 2

Iwakuni from Narita International Airport

AIR PASSENGER RIGHTS EU COMPLAINT FORM

Frankfurt. The Simulator Training Pocket Guide. follow me

ENRICH TIERS Your journey to greater heights of privileges and preferential treatment

Guide to PanAm Agent and Online Booking Tool Services!

Charter Services. Frequently Asked Questions

Transportation.

Welcome to My NCL. Once you ve booked your cruise, log in to My NCL, and get ready for Freestyle Cruising, where you re free to... whatever.

Transportation to ASI Scandinavia

Dynamic Parking Management at Sydney Airport. Craig Norton General Manager Parking & Ground Transport 12 September 2013

VIAMILANO SERVICE CONDITIONS. Baggage handling service regulation

Gateway2Travel Manual

2nd End-User Group Meeting on 3D Face Recognition

Congratulations on qualifying for the 2016 Annual Sales Convention at Fiesta Americana Grand Coral Beach Resort and Spa in Cancun, Mexico!

A Rider s Guide 2/12/16

4217 S. Oak Ave. Brookfield, IL Phone: (800) Fax: (703)

Frontier Scuba. Sabang, Puerto Galera, Oriental Mindoro, Philippines

Social Narrative AIRPORT INSTRUCTION & READINESS. miami-airport.com/miaair.asp

Arrival and Introduction - Fall 2016

SACRAMENTO REGIONAL TRANSIT DISTRICT AMERICANS WITH DISABILITIES ACT (ADA) FREQUENTLY ASKED QUESTIONS (FAQ)

FAQ. RGIA Airport has presently one integrated Terminal for domestic and international arrivals and departures and one Special Handling Haj Terminal.

PURPOSE The mission of the Rotary International Travel Service (RITS) is to provide safe, cost-effective travel services to Rotary funded travelers.

FBO & Handling Charges. Düsseldorf

FRAConnect Incentive program

Materna Integrated Passenger Services (Materna ips)

Mobile Access by Axis. Wireless Access Points

Customer Service Plan. (Issued in Compliance with 14 CFR Part 259)

MACMILLAN READERS INTERMEDIATE LEVEL RICHARD CHISHOLM. Meet Me in Istanbul. ~ l\lacl\iillan

Organisational Arrangements

Completing a travel booking using Amadeus e-travel

Building a Sales in VAX

BMO Travel Insurance. Annual and Single Trip Travel Medical Single Trip Trip Protection

TORONTO PEARSON INTERNATIONAL AIRPORT TRANSPORTATION AND PARKING

China Airlines Flight Schedule

Practical Arrival Guide Luleå University of Technology

PONTIFICAL NORTH AMERICAN COLLEGE VATICAN CITY STATE (EUROPE)

Practical Arrival Guide Luleå University of Technology

To open the door of your studio we would like to know your time of arrival at Amsterdam Schiphol Airport or Amsterdam Central Train Station.

AAF Aviation Access Forum

Development of a Concept for the Public Transport Interconnectivity for Savaria International Airport. Report

THE INNOVATIVE USER INTERFACE FOR BUILDING CONTROL

TRAVELLING TO THE UK EUROPE. via E U R O STA R WHERE TO GO AND HOW TO BOOK YOUR TICKET YOUR JOURNEY CONNECTING IN COLOGNE (KÖLN) OR FRANKFURT A.M.

Copenhagen Pre-Cruise Stay 4 Days / 3 Nights

How SMS changes the way people travel

A card built to put your money to work. Welcome to your Citi Dividend World Elite TM MasterCard.

Hydra s streets are narrow, stone paved and vehicle free not even any bicycles. Donkeys and water taxis are the principal modes of transport.

Getting to and from Bengaluru International Airport

Cathay Pacific Flight Schedule

Mobility Service Providers Will Offer Door-to-Door Travel Solutions on a One-Stop-Shop Basis

Event Trains. Take the train! Enjoy the journey and arrive relaxed at the event and safe back in Johannesburg. Clarens Beer Festival Train

Questions? FAQ DETOURS IN FRANCE Self Guided and Customized Tours. What exactly is a self-guided tour?

Guide to online booking and having tickets issued

FAQ and REGISTRATION INFORMATION for STUDENTS: MFA SUMMER RESIDENCY 2016

ALL SAINTS WHO WISH TO ATTEND MUST REGISTER.

From Concorde Hotel (Gyeongju) Online Customer Contact Center

MORE BUSINESS. MORE OFTEN. flybe.com

Discover the world of Miles & More

Exchange to the Furthest Place from Home

HOTELS DESIGNED TO SAY YES!

North Terminal - Departure lounge, lower level Lift

UNIVERSITY TRAVEL POLICY Effective immediately.

Thailand - Bangkok and Phuket Pre/post meeting trip

Transcription:

FRA Comfort Services More Freedom, more Time, more Holidays

Gate to Gate Service Changing planes can be easy as 1-2-! Treat yourself to a relaxed layover at Frankfurt Airport! Only an hour before your connecting flight! Keeping an eye on your loved ones, managing travel documents and hand luggage while navigating through an unfamiliar airport can be challenging. Let us add some comfort to your trip! Our service manager will welcome you at your arrival gate and guide you through all required security and immigration checks along the way to your departure gate. You will travel via Gate Taxi or, in case of longer distances, in a limousine right across the apron. Should your transit time permit, you can request a shopping stop in advance. We will stop at your favourite stores along the way and help you make your choices. Should your journey lead you via Frankfurt on both ways, you can benefit from our round-trip package. On top, we offer special rates for families travelling with children. 2

Gate to Gate Classic Single 99,00 129,00 19,00 169,00 Round-trip 189,00 229,00 29,00 289,00 Gate to Gate Family Single 89,00 119,00 19,00 19,00 Round-trip 169,00 209,00 229,00 29,00 Number of children max. 1 max. 2 max. max. Your benefits at a glance: Available for up to on the same flight Special family rates Attractive round-trip package Shopping stop available More information: www.serviceshop.flughafen-frankfurt.de/en

Door to Gate Service From your doorstep straight to the plane: Treat yourself to a touch of luxury! We ve all experienced how busy things get when preparing for a holiday trip. Making sure no favourite toy gets left behind, everyone is on time, then finding your way to the airport through traffic. You re yearning to start your journey and just relax. Let us treat you to an extra day of carefree holidays! Our Door to Gate Service will meet you at your doorstep. You get to relax while being chauffeured to the airport in a comfortable limousine. Here, we invite you to one of our terminal cafés while your personal service manager handles all check-in and luggage procedures for you. After passing an exclusive security check point, we will take you for an exciting limousine drive across the apron and finally stop at your departure gate. Once at the gate, we wish you happy landings and see you off to your holiday destination.

And how does it all work in reverse, when landing at Frankfurt Airport? We greet you as soon as you reach your arrival gate, assist you in clearing immigrations and help you at the baggage claim. We cover longer distances in a Gate Taxi, shorter ones on foot. Finally, we accompany you to a private limousine waiting to take you to your final destination. Door to Gate Classic Up to 20 km 19,00 169,00 189,00 209,00 Up to 0 km 169,00 189,00 209,00 229,00 Up to 80 km 209,00 229,00 29,00 269,00 Door to Gate Family Up to 20 km 19,00 19,00 169,00 189,00 Up to 0 km 19,00 169,00 189,00 209,00 Up to 80 km 199,00 209,00 229,00 29,00 Number of children max. 1 max. 2 max. max. Respective prices double for return bookings. Your benefits at a glance: Available for up to on the same flight. Special family rates An exciting drive across the apron Pick up and/or drop off at your home, office or hotel More information: www.serviceshop.flughafen-frankfurt.de/en

Gate Express Service Straight to the gate: Enjoy a convenient shortcut and personal service! You ve made it to the airport,...and then?! Our Gate Express Service offers you the same benefits as our Door to Gate Service. The only difference is that you get to the airport on your own. Your personal service manager will meet you at an agreed meeting point inside the terminal. Should you arrive by train or bus, you have the option to book a pick up from the station. Then, while you enjoy a cappuccino or softdrink in one of our terminal cafés, we will handle check-in and luggage drop-off for you. We will guide you through a private security check and chauffeur you across the apron in a limousine straight to your departure gate a real thrill for the young and those young at heart. Once at the gate, our service manager says goodbye to let you board on your own. And upon arrival? We greet you right at the gate, assist you in clearing immigration, and help you collect your luggage. We cover longer distances in a Gate Taxi, shorter ones on foot. After assisting you in collecting your luggage at the baggage claim, we accompany you to the exit where we say goodbye. Gate Express Classic Single 99,00 129,00 19,00 169,00 Round-trip 189,00 229,00 29,00 289,00 Gate Express Family Single 89,00 119,00 19,00 19,00 Round-trip 169,00 209,00 229,00 29,00 Number of children max. 1 max. 2 max. max. 6

The service is also available as an attractively priced roundtrip package. If you would then like us to accompany you to the bus station or one of the train stations at Frankfurt Airport, you are welcome to book this as an additional service. Your benefits at a glance: Available for up to on the same flight Pick up from/drop off at the bus station, regional train station or long-distance train station for an additional fee of, 0 or 6, respectively. An exciting drive across the apron Special family rates Attractive round-trip package available More information: www.serviceshop.flughafen-frankfurt.de/en 7

You can book these services online in just a few simple steps: Please book the services at least 8 hours before arriving at Frankfurt Airport: https://serviceshop.flughafen-frankfurt.de/en. For later bookings please contact us directly. More information is available by calling +9 (0) 69 690-00 or emailing comfort-service@fraport.de Prepayment through the online Service-Shop by credit card or direct debit Each passenger may check-in two pieces of luggage in addition to carry-on items All FRA Comfort Services can be booked irrespective of your airline, booking class, and destination. We are currently unable to offer this service for unaccompanied minors under the age of 18. Please contact your airline for assistance. All prices include VAT. Publishing Information: Published by: Fraport AG, Frankfurt Airport Services Worldwide 607 Frankfurt am Main, Germany Responsible departments: Service Quality (FTU-TS), VIP Services (FTU-VS) Finalized in Mai 2016 www.frankfurt-airport.com www.serviceshop.flughafen-frankfurt.de feedback@fraport.de comfort-service@fraport.de www.twitter.com/airport_fra www.facebook.com/frankfurtairport