CANDIDATE BRIEFING PACK SEO Senior Business Systems Analyst
CONTENTS Section Page Welcome 2 Working at UKEF 3 Job Specification 5 Application and Selection Process 8 Recruitment Timetable 9 1
WELCOME Message from the Chief Executive Dear Applicant, I would like to add a short personal message alongside the information enclosed. International trade is a fundamental driver of economic growth. The Government is seeking to improve the UK s export performance to help rebalance the economy towards more sustainable growth, and the jobs and communities that depend on it. UK Export Finance (UKEF) is the UK s Export Credit Agency and has an important role to play in helping to achieve the Government s ambitions for exports. We are a central ministerial department which provides assistance and support to exporters and investors where the private sector can t. This is principally in the form of insurance to exporters and guarantees to banks against non-payment of contract sums or loans. We also provide loans directly to foreign buyers for the purpose of buying UK goods and services. UKEF works closely with banks and insurance brokers as well as with exporters and overseas buyers. With a range of insurance and financing products, last year we provided more than 2bn worth of support to UK based businesses, and over the past five years we have provided more than 14bn of support. We are the world s oldest financial export credit agency with expertise in a wide variety of sectors and regions. These are challenging times for the UK economy and UKEF is taking on a more prominent role, which includes being more flexible and innovative in our approach that will enable us to: Serve better British exporters and buyers of British exports; Respond more rapidly to private market financing gaps; Increase awareness and reputation with customers and stakeholders; and Become an ever-stronger resource in the government s trade support toolkit for UK-based businesses. This is an exciting time to join UKEF, and if you are successful, you will play a key part in meeting its goals and objectives. Thank you for your interest in this role. Kind regards, Louis Taylor Chief Executive 2
WORKING AT UKEF PURPOSE, IT, PEOPLE Purpose UKEF is the UKs export credit agency. As a Ministerial Government Department, we enjoy a heritage dating back to 1919. Our purpose is to support economic growth by helping exporters of UK goods and services to win business, and UK firms to invest overseas. UKEF does this by providing financial guarantees, insurance and reinsurance against loss, taking into account HM Government s wider international policy. Contracts supported by UKEF range from 1,000 to over 1bn in value, across a variety of industry sectors including aerospace, automotive, construction, healthcare, industrial processing, oil and gas, petrochemical, and satellite sectors. Why Join? Be assured that in joining UKEF, you will have opportunity to broaden your career in a position which directly contributes to the success of the business and the prosperity of the nation. IT UKEF s IT function plays a key role in supporting and driving the organisations objective of supporting UK economic growth. To do this we provide key business intelligence, data analysis and customer insight, using leading edge IT technology tools and platforms including SharePoint, Salesforce and Cognos, This enables business leaders to make informed financial decisions, mitigate risk and launch new products and services designed around our customers evolving requirements. Why Join? In joining the IT function at UKEF, you will have opportunity to hone your area of specialism whilst developing your skills and experience in new areas and technologies of value to your future career, the business, our customers and the economic wellbeing of the nation. People Our people are passionate about our purpose and customers. In a recent staff survey 85% of employees expressed a clear understanding of UKEF s purpose, objectives and contribution to meeting those objectives, whilst 80% considered their teams to be supportive and committed to continually improving the service and innovation. Why Join? As an employee of UKEF, you will be joining a closely connected team of experts who will share your passion for collaborative working and excellent customer service. 3
In addition, you will benefit from a gold standard benefits package which supports an effective work life balance. Benefits of Working for Us We are an equal opportunities employer and take our goal as a diverse employer very seriously. We aim to provide an enabling environment to meet the varying needs of our workforce including: work-life balance; flexible working patterns including part-time, compressed hours, job-share and flexible working hours; access to Gold Standard Civil Service pension scheme with substantial employer contribution; season ticket loans; 25 days annual leave on entry, rising to 30 days after 10 years service; leave for adoption, paternity, maternity and professional and academic studies; and excellent opportunities for learning and development. Health and Wellbeing Our offices are easily accessible by public transport and fully equipped with an on-site gymnasium. Our employees are able to access: free eye sight tests; discounted rates with leading healthcare service providers; sports and social clubs with various activities and events; and an Employee Assistance Programme Place You will be working in modern, spacious offices located in the heart of Whitehall with excellent transport links. 4
JOB SPECIFICATION SEO Senior Business Systems Analyst London - 37,420-46,810 UKEF can offer a higher starting pay up to the salary maximum 46,810 subject to skills and experience. About The Role The Information Technology Division (ITD) is responsible for the provision of IT services to all UKEF users. The Division has three principal areas of responsibility: 1. the provision of IT infrastructure and services for the business; 2. the definition, development and testing of bespoke software for the Department; and 3. responsibility for the overall IT architecture and alignment to government standards. This post holder is responsible for the analysis and specification of business solutions. Role Requirements The elicitation, analysis and documentation of business requirements. Formulate the strategy, approach and techniques in order to elicit business requirements. Model business requirements, data requirements and business processes using techniques like data flow diagrams, data models, use case diagrams, process maps, activity diagrams, etc. Conduct gap and impact analysis on business and IT processes. Work with system designers and developers to formulate options for IT solutions that will deliver business requirements. Take a lead role in the process to select an appropriate option, taking into consideration business and IT opinions. Production and maintenance of appropriate documentation through the project and development lifecycle. Support of the IT development and test teams across the development lifecycle to ensure that the solution is fully aligned with business requirements. Ongoing support and liaison with business requirement stakeholders throughout the project lifecycle, ensuring any new requirements or changes to requirements are dealt with according to change control processes. Support User Acceptance Testing. Produce estimates for all business and systems analysis work. This list is not exhaustive; you may be required to carry out additional duties according to business need. 5
Essential Criteria Demonstrable experience of leading Business Analysis activities for complex business systems changes and discrete projects from scoping and requirements elicitation through to detailed analysis Understanding of architecture principals including re-usable solutions Knowledge and experience of logical data modelling Understanding of both Agile and Waterfall principals including the merits of each approach and where they are best used Technical understanding of Data Warehouse and BI systems Strong stakeholder management skills ability to engage with technical and non technical audiences at all levels and understand business drivers and objectives Key Leadership Behaviour Seeing the Big Picture Collaborating and Partnering Making Effective Decisions Changing and Improving Achieving Commercial Outcomes Delivering at Pace Professional/Academic Qualifications The following qualifications and certifications are essential for this position: Graduate level education or relevant professional experience. Evidence of continuing professional development The following qualifications and certifications are desirable for this position: Chartered IT Professional (CITP) 6
Knowledge, skills and experience mandatory to the role are: Technical IT background with a broad appreciation of a wide range of technologies and their application. Understanding of the capabilities of Microsoft client and server software Expert level understanding of the Microsoft Windows and the Office suite Formally trained in business and systems analysis and employing more than one methodology. High standard of communication in writing and with diagrams. An industry standard analysis and design method (e.g. SSADM, UML) An industry standard project development method (e.g. Agile/Scrum, DSDM) Detailed understanding of relationship between UKEF core systems (essential once in post) Significant experience of working in an IT analysis role, covering a range of applications and technologies & which demonstrates effective review, development & implementation of innovative business processes. A background in, or significant experience of, working in a waterfall or agile development environment. Experience of carrying out gap analyses & feasibility studies. Use of modelling and analysis tools, methods & standards. Desirable knowledge, skills and experience Wide-ranging appreciation of available commercial software Understanding of one or more software development methodologies. Practical experience of business environments that employ the following architectures and applicationsa) Microsoft SQL b) Microsoft SharePoint. c) Cognos. d) Fidelity ACBS e) HP Quality Manager Software f) Process modelling g) Data modelling Experience of working within a major financial institution. Experience in producing business cases 7
APPLICATION AND SELECTION PROCESS Application Process Candidates are required to complete an online application for this role via Civil Service Jobs attaching their CV. Please note that your CV MUST demonstrate evidence of the Essential Criteria for you to be progressed to telephone screen and beyond. Selection Process The selection process consists of three overarching phases, as detailed in the following sections. Initial Screening An initial sift of your CV will be conducted against the Essential Criteria. If your CV demonstrates experience of these Essential Criteria, you will be contacted to arrange a telephone-based screening. This will further assess your experience against the Essential Criteria and will be carried out by Experis (our recruitment partner) at a time to be agreed with you. If you successfully complete this stage of the process, your application will be progressed to the shortlist stage. The applicants with the best skills and experience at shortlist stage will be invited to interview. For further information on the role or support with the application process please contact James Spence-Evans on 0161 924 3929 or UKEFRecruitment@Experis.co.uk Interview If you are successful at shortlist stage, you will be invited to a face to face interview where you will be required to provide evidence as to how you meet the competencies and technical requirements of the role. Interviews may include an additional assessment or presentation exercise. You will be required to bring with you to interview evidence of any qualifications or certifications that you hold that are relevant to the role Location of interviews will be taking place at UKEF s main site in Westminster. UKEF cannot reimburse candidates for any expenses incurred for travel to attend interviews Recommend to Appoint If you are successful at interview stage and are recommended for appointment, you will need to undergo pre-employment checks, including references and a basic security check prior to appointment. For some roles you may be required to undergo further clearance to SC level following appointment. 8
RECRUITMENT TIMETABLE Please find below an indicative timetable for the recruitment process: Stage Date Closing date for applications 20 th April 2016 CV sifting and telephone screening w/c 18 th April 2016 Shortlisting for interviews w/c 25 th April 2016 Interviews w/c 2 nd May 2016 Useful Links Civil Service Code: https://www.gov.uk/government/publications/civil-service-code/the-civilservice-code Civil Service Competency Framework: http://www.civilservice.gov.uk/wpcontent/uploads/2012/07/civil-service-competency-framework-july-2012.pdf Guaranteed Interview Scheme (GIS) UK Export Finance is committed to the employment and career development of disabled people. To demonstrate our commitment we use the Disability Symbol which is awarded by the Job Centre Plus. As a symbol user, we guarantee an interview to anyone with a disability whose application meets the minimum criteria for the post. Applicants who consider themselves to have a disability and who meet the published Essential Criteria (minimum criteria) for the job will be guaranteed an interview. For some posts applicants for jobs will be required to sit a core skills assessment on the basis of initial tests and/or an application form. Where a disabled candidate meets the minimum criteria for invitation to a core skills assessment, this will be taken as fulfilling the requirements of commitment 1 of the Disability Symbol- the guaranteed interview. For these purposes, the core skills assessment will be regarded as the interview, whether or not an interview forms part of the selection process. How do I apply? Please complete the Guaranteed Interview scheme questions when completing your online application form. Any false declaration of disability to obtain an interview under the Guaranteed Interview Scheme will subsequently invalidate any contract of employment. 9