COURSE SYLLABUS Please read this syllabus in its entirety. It is a part of the course content. Further, it is important that you understand what is required in this course and adhere to the assignments/activities due dates. Online courses, such as this one, require a high level of discipline for successful completion. Section 1: Course Information Section 2: Mission, Learning Outcomes, & Measurements Section 3: Learning Outcome Evaluation Methods and Grading Policies Section 4: Teaching Methods, Philosophy, & Message to Students Section 5: Tentative Class Schedule Outlined Section 6: Classroom Format, Policies, Management Statement Section 7: University & College Standards & Policies Section 1: Course Information Course Number & Name: HFT 4945 Internship in Resort & Hospitality Management (CRN 11155) Course Credit Hours: 3 Semester: Spring 2016 Department/Program: School of Resort & Hospitality Management Meeting Times/Location: Online/Virtual (in Canvas) and Off Campus (set by employment site) Instructor Name: Dr. George Alexakis Contact Information: Canvas Inbox Office Hours: By appointment only Course Description: Students have the opportunity to relate theory to practice through observation and work experience at approved/designated industry organizations. Students work for a minimum 500 hours for the hospitality
agency. The faculty will grade students, taking into account the grade that the employer representative assigns the student for the internship effort, internship assignments, and experience requirements. Praxis is a central purpose of this course, defined as bridging theory and practice. Required Text: None Section 2: Mission, Learning Outcomes, & Measurements A. Program Mission The mission of the Resort and Hospitality Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry and to instill values of lifelong learning and community service. B. Program Learning Outcomes (PLOs) Upon successful completion of the program, students will be able to Illustrate proficiencies and skills relevant to the operational areas of Resort and Hospitality Management. PO1: Content/discipline knowledge and skills Apply effective communication skills. PO2: Communication Skills Evaluate information and make decisions using critical thinking and problem solving skills. PO3: Critical Thinking Skills Apply ethical reasoning and professional judgment. PO4: Ethical Reasoning C. Course Learning Outcomes You will work for a hospitality organization for 500 hours per three credit hours. Completed assignments and employer evaluation/feedback at the end of the internship comprise your grade. At the completion of this course, you should be able to: 1. Combine your educational interests with work experience in the hospitality industry; 2. Reflect on your work experience and your work environment (using APA style effectively); 3. Evaluate the strengths and weaknesses of your work experience and work environment; 4. Develop skills necessary to produce professional materials. Section 3: Learning Outcome Evaluation Methods and Grading Policies A. Course Grading: Assigned based on the total number of points earned on the following assignments:
PERCENT GRADE COMPONENT Getting Started 1.5 LinkedIn 2 Elevator Speech 1 Employer Information 3.5 Check-ins 1 Final Paper 5 Employer Strengths & Weaknesses 1 Student Site Evaluations 2 Employer Confirmation of Hours Worked 73 Employer Evaluation 10 Total 100 A. How your final course grade is determined based on percentage points Grade Percentage Range A 93% - 100% A- 90% - 92% B+ 87% - 89% B 83% - 86% B- 80% - 82% C+ 77% - 79% C 73% - 76% C- 70% - 72% D+ 67% - 69% D 60% - 66% F Less than 60.0% Section 4: Teaching Methods, Philosophy, & Message to Students A. Teaching Methods This course is completely online. Hence, Canvas contains all of the course information. A team of professionals carefully developed the syllabus and everything on Canvas. The team consisted of faculty members, internship coordinators, a student advisor, and a Canvas e-learning trainer The clearly communicated syllabus and Canvas ensures that if you re-read carefully, you will avoid any unnecessary communications with the professor. B. Teaching Philosophy Learning occurs through a variety of methods. This course exclusively uses
online assignments, a written report, employer feedback, and on-the-job hospitality experience The course highlights, reinforces, and emphasizes content-specific subject matter unique to the hospitality industry. Critical thinking is encouraged through written assignments. You are required to apply conceptual and theoretical hospitality information from your classes (and books that you have read) to your work experience. C. Message to Students You are not completing just another internship, and this is not just another course. The course number 4945 indicates that this class represents the very highest of undergraduate expectations. Like cover letters, résumés, and job interviews, your assignment submissions in this course are expected to be flawless or virtually flawless. Expect the minimum if you contribute the minimum in this course and in the hospitality industry. Highly successful people go beyond what is asked and offer at least a little more. Should you miscalculate, a little more usually guarantees that you reach the minimum expected results. Section 5: Tentative Class Schedule Outlined Assignments 1. Submit original INTERNSHIP LETTER OF AGREEMENT (paperwork to Jennifer McGurk for approval) 2. Canvas and Course Syllabus Agreement 3. Create and post LinkedIn page 4. Check-in 1 5. Professional Profile Picture 6. Course/Syllabus Learning Opportunity 7. LinkedIn Assignment 8. Elevator Speech 9. Check-in 2 10. Employer Information 11. Final Internship II Paper 12. 500 hours worked 13. Safety Evaluation 14. Student Evaluation of Site 15. Employer Strengths & Weaknesses 16. Hours Confirmation (submitted electronically by employer to J. McGurk) 17. Employer Evaluation (submitted electronically by employer to J. McGurk) The instructor reserves the right to amend the tentative schedule as deemed necessary. Section 6: Classroom Format, Policies, Management Statement A. CLASSROOM POLICIES a. Assignments It is imperative for the successful completion of the course that you submit all assignments on time.
b. Late Assignments Late assignments will not be accepted. You are responsible for routinely checking the Canvas class site and instructor communications for any deadline and/or date changes. c. Makeup Policy If you have a university-approved excuse in writing, and you have instructor approval in advance, you may make up a missing assignment. This is the only avenue for make-ups. d. Posting of Grades All grades are on Canvas. Find your grades on Canvas gradebook. e. Notes on Specific Assignments: i. Employer Evaluation Your internship site supervisor will submit a letter grade as an evaluation of your work. The letter grade given will correspond to points for the course as follows: A+ 100 B+ 88 C+ 78 D+ 68 A 95 B 85 C 75 D 65 A- 90 B- 80 C- 70 D- 60 F 0 Note. The letter grade assigned by your employer represents only one component of your overall grade for this class. An "A" from your employer does not guarantee an "A" (or "A-") for the course. ii. LinkedIn You will create, if you do not already have one, a LinkedIn page to help connect you to a professional network in the hospitality industry. Start this assignment immediately, as it requires others to respond to your requests. See additional details in Canvas. iii. Elevator Speech You will create and upload in video form an elevator speech to enhance your skills in presenting yourself to potential employers. See additional details in Canvas. iv. Final Paper ***NOTE*** Final Paper requirement guidelines have changed. You must adhere to the following guidelines to earn maximum points. Upon completion of your Final Paper, copy and paste the rubric as the final page of your paper. Indicate on the rubric how you graded yourself by using the yellow highlighter tool. Your 5-page report must include the following double spacing Times New Roman fonts 12-point font size one inch margins APA-style title page APA format and style throughout submission
The written report is not simply a detailed account of your internship experience. It also is not a research paper full of outside sources and no personal experience. It is an opportunity for you to show that you can relate your coursework to your work experience. Throughout the report, you are expected to consistently reference your coursework (in general and through in-text citations of your course lectures and texts) and how it relates to your internship experience. You should not have to look in your course texts first when writing your paper for example: if someone slips and falls in the lobby, you should automatically think of the class discussion and/or text in your Law and Legal Issues class. If you have not completed a significant amount of courses in the program, you may use outside sources and relate them to your work experience and your future career goals. All papers must include 3-5 examples: Vague course reference (minimal points): In our Marketing class we learned about targeting your customers. Detailed course reference with lecture citation related to work experience (above average points): In our Marketing class Dr. Taylor discussed how successful campaigns involve the company determining its exact customers and targeting the marketing efforts and dollars specifically to them (Taylor, class lecture, October 2012). I saw [Internship Site Company] determine its customers by Cited source related to coursework and work experience (maximum points): Essentials of Marketing shows how sound marketing research helps managers focus on the paramount importance of keeping existing customers, aids them in better understanding the marketplace, and alerts them to marketplace trends (Lamb, 2009, p. 292). Dr. Taylor expounded on this point, showing how successful campaigns involve the company determining its exact customers and targeting the marketing efforts and dollars specifically to them (class lecture, October 2012). I saw firsthand how Internship Site Company used this idea to its advantage by researching the affect Groupon was having on sales For additional clarification of how the written report is scored, please reference the grading rubric posted in the assignment in Canvas. Each section should have a separate sub heading ITEMS TO ADDRESS LISTING OF COURSES Provide a simple list of all completed and in-progress RHM courses. The list should include any previous internship(s) or field experience and the employer(s). This listing will not count in the five pages. (very short; one list/paragraph) EMPLOYER DESCRIPTION Philosophy, mission statement*, goals and objectives of overall system and units involved, organizational structure, programs and services, areas and facilities, and general administrative policies and procedures. (very short; 3-4 paragraphs) *Note- If the Employer does not have a mission statement please state this and form one based on your knowledge. PROFESSIONAL EXPERIENCE Nature and scope of internship experience function areas. How did this internship relate to your career goals and objectives? How did this internship reaffirm or change your career path for the future? How well do you connect your RHM coursework to the internship experience? 5-YEAR PLAN Where will you be in your career five years from now? How will you get there? What did you learn from this internship and from your coursework (specific examples) to help you come up with this plan? What changes do you have to make right now for you to succeed in this plan?
Note to students submitting two internships in this course. Several assignments must be done twice. Carefully check which ones need to be submitted twice. The final paper must be different for each internship, even if you did both internships at the same place. Section 7: University & College Standards & Policies Academic Behavior Standards and Academic Dishonesty - All students are expected to demonstrate honesty in their academic pursuits. The university policies regarding issues of honesty can be found in the FGCU Student Guidebook under the Student Code of Conduct on page 11, and Policies and Procedures sections on pages 18-24. All students are expected to study this document, which outlines their responsibilities and consequences for violations of the policy. The FGCU Student Guidebook is available online at http://studentservices.fgcu.edu/judicialaffairs/new.html Copyright The university requires all members of the university community to familiarize themselves and to follow copyright and fair use requirements. You are individually and solely responsible for violations of copyright and fair use laws. The university will neither protect nor defend you nor assume any responsibility for employee or student violations of fair use laws. Violations of copyright laws could subject you to federal and state civil penalties and criminal liability, as well as disciplinary action under university policies. Disability Accommodations Services - Individuals who require reasonable accommodations due to a disability can contact the Office of Adaptive Services at 239-590-7956, by e-mail at adaptive@fgcu.edu, or via the Florida Relay at 711. University Policy about Student Observance of Religious Holidays - All students at Florida Gulf Coast University have a right to expect that the University will reasonably accommodate their religious observances, practices, and beliefs. Students, upon prior notification to their instructors, shall be excused from class or other scheduled academic activity to observe a religious holy day of their faith. Students shall be permitted a reasonable amount of time to make up the material or activities covered in their absence. Students shall not be penalized due to absence from class or other scheduled academic activity because of religious observances. Where practicable, major examinations, major assignments, and University ceremonies will not be scheduled on a major religious holy day. A student who is to be excused from class for a religious observance is not required to provide a second party certification of the reason for the absence. http://www.fgcu.edu/generalcounsel/files/policies/4.005%20student%20observance%20of%20religious%20holi days.pdf Grading Policies and Grading Systems - The grading system at FGCU is described in the FGCU Catalog and is overseen by the Office of Planning and Institutional Performance. (http://www.fgcu.edu/catalog/) In accordance with FERPA (Family Educational Rights and Privacy Act, 1974), grades may not be announced in class or displayed in any public view by use of the Student ID number (or social security number) in a paper or electronic format. Electronic display format includes email or a web-based environment such as Canvas. Retention of Papers, Tests, Student and Class Records - University policy dictates that any materials, hardcopy or electronic, that contribute to the determination of a course grade be maintained by individual faculty for one full academic year after the end of the semester. In addition, departments/programs must maintain all records pertinent to grades for any faculty no longer with the university. Eagle Mail - is Florida Gulf Coast University s student e-mail system. Your FGCU Eagle Mail account MUST be activated. If you are a first time student, you will need your PIN and Student ID, both of which are assigned at registration. - If you do not know your PIN, you will need to go to the Registrar's office to retrieve it. - To activate your account, visit http://admin.fgcu.edu/is/applications/studentaccts/activate.asp. - Canvas (at http://elearning.fgcu.edu) will be used as the primary application for learning and communication. Additional course information may be distributed via Eagle Mail, so make sure you know how to retrieve your Eagle mails, and check it very frequently (at least once a day). - Log in to Canvas at http://elearning.fgcu.edu. You need to use FGCU Eagle Mail account and password to log in.
- Assignments, instructions, and other course information on Canvas are integral components of the course material and are hereby incorporated as part of this syllabus. The FGCU Writing Center - assists student writers through free, accessible, learning-based writing consultations. Our primary goals are to help students improve their abilities to think independently, to write critically, and to learn and implement strategies that will assist them in producing effective writing assignments. Consultants help writers with brainstorming, formulating a clear thesis, developing their ideas, and revising. Writing Center sessions are designed to assist writers in improving their ability to revise independently. Writing Consultants also help writers identify issues of style and mechanics; however, they do not edit or proofread. The Writing Center is located in Library West, 202C. Library West is not accessible from the main Library building (Library East). Phone: 239/590-7141