University f Oklahma Schl f Library and Infrmatin Studies. LIS/KM 4223/5223 Infrmatin Technlgy Management Fall 2010 Online Delivered Curse Instructr: Stacy Zemke, M.S.K.M, and M.A. szemke@u.edu Office Hurs: Tuesdays 1:00-3:00, Wednesdays 9:00-11:00, and by appintment during ffice hurs, I will be available nline (AOL screen name OUZemke), via email, and physically in my ffice (Bizzell rm 120, r 325-3921) email (szemke@u.edu) - Fr email sent utside f ffice hurs, I will try t respnd within 24 hurs during the schl week. (place curse number and purpse f crrespndence in subject line f email see item VII belw) I. Required Text Carlyn V. Brwn, et al Managing Infrmatin Technlgy. Upper Saddle River, New Jersey: Pearsn/Prentice Hall, 2009. ISBN: 0-13-178954-6 [This bk is available nline (Amazn, Half) and in the OU bkstre it is usually less expensive frm nline surces.] II. Curse Descriptin: Fundamentals f planning, designing, implementing, and managing infrmatin technlgy slutins; market and trend analysis; planning and assessment techniques and tls; human factrs in technlgy management. (Frm catalg) III. Curse Objectives: On cmpletin f this curse students will be able t Identify and assess infrmatin technlgy resurces Cnduct technlgy audits and develp technlgy plans Prepare and present technlgy prpsals/case studies Prepare requests fr prpsals (RFPs) and evaluate bids Review and assess cntracts Design and implement technlgy plicies, prcesses, and prcedures Design and implement technlgy educatin, training, and help prgrams Develp and revise infrmatin technlgy persnnel plicies and prcedures Lead the prcesses assciated with technlgy change in rganizatins 1
IV. Teaching/Learning Methds: Online lectures, research, and explratin Grup/team wrk with (2) grup cmpleted prjects Individual assignments (2) cvering current IT issues and needs analysis All assignments fcus n bth practical applicatin and analysis f cncepts and issues. V. Curse Evaluatin: Tpic Intrductin/lectures - Graduate and Undergraduate Students These will be written Intrductins that are designed t set the stage fr that week's readings and assignment and will cntain certain aspects f the weekly cntent t fcus n as well as additinal web pages fr yu t view n that week's tpic. When visiting assigned Web sites, yu shuld fcus n understanding the purpse and nature f the site and its authr lking fr cnnectins t the text, intrductins and assignments gathering tls yu can use in yur assignments and in the future as an infrmatin user and prfessinal Graduate Students: Lgistics These Intrductins will be available n learn.u.edu in the Cntent Sectin Read the intrductin early each week. Ideally by Tuesday at midnight. There is n cmpletin quiz fr graduate students. Undergraduate Students: Lgistics - These Intrductins will be available n learn.u.edu in the Cntent Sectin. After reading each Intrductin, yu will take a brief, ne-questin Intrductin Cmpletin "quiz" at learn.u.edu. Average cmpletin time = 1 hur, including "quiz" Pints per Intrductin = 5 Due - Tuesday, at 11:00 p.m., f the week assigned unless therwise specified (see weekly schedules in the curse cntent area f learn.u.edu). Jurnal Entries Graduate and Undergraduate Students In this curse, the jurnal entries are designed t d tw things - intrduce yu t the cntent r tpic f the class fr the week and t get yur persnal impressins r assumptins abut that tpic. Jurnal entry assignments will cnsist f a list f 5 t 10 questins - ne r mre questins will be mandatry fr yu t answer, and yu will use the remainder f the questins t frmulate yur cmplete jurnal entry. Yur entry shuld be 150 t 300 wrds in length. Graduate Students: Lgistics: These assignment are available in n learn.u.edu in the Cntent Sectin Read the jurnal questins and take a few minutes fr persnal reflectins n the tpic 2
DO NOT pst jurnal entries t the drpbx r take the cmpletin quiz this is nt required fr graduate students Undergraduate Students: Lgistics - The jurnal entries will be available n learn.u.edu in the Cntent Sectin. Yu will create a respnse in MSWrd, Ntepad r Pages/TextEdit (Macintsh) and pst in the drpbx fr that week. After turning in the Jurnal entry yu will take a brief, ne-questin Jurnal Entry Cmpletin "quiz" at learn.u.edu (see specific assignments fr additinal instructins). Average cmpletin time = 30 minutes, including "quiz" Pints per Entry = 5 Due Wednesday, at 11:00 p.m., f the week assigned unless therwise specified (see weekly schedules in the curse cntent area f learn.u.edu). Weekly Readings and Reading Quizzes - Undergraduate Students ONLY Each week yu will have reading assignments frm the required textbk Average reading cmpletin time = 1 hur t 1.5 hurs- will vary based n amunt f reading. Pints per Reading - pints fr cmpleting yur reading will be awarded based n the Reading Quiz scre. Each week yu will have a brief quiz - 5 t 15 questins - cvering the readings fr that week. These quizzes are pen bk and are designed t help yu identify sme f the imprtant infrmatin in the text. Yu may take each quiz a ttal f 3 times and yur grade will be determined by averaging the scres frm each quiz cmpletin. Lgistics - Quizzes will be available at learn.u.edu. Yu may take each quiz a ttal f 3 times and yur grade will be determined by averaging the scres frm each attempt Average cmpletin time fr quiz = 20 minutes Pints per Quiz = 15 Due - Saturday, at 11:00 p.m., f the week assigned unless therwise specified (see weekly schedules in the curse cntent area f learn.u.edu). Weekly Textbk and Article Readings / Jurnal Article Discussins Graduate Students ONLY Each week yu will have reading assignments frm the required textbk and/r reserve readings t cmplete Average reading cmpletin time = 2-4 hurs, will vary based n amunt f reading. DO NOT take the weekly reading quiz this is nt required fr graduate students In additin t cmpleting the assigned textbk reading fr each week, graduate students will read an additinal set f jurnal articles cvering the weekly tpic. and participate in a discussin with fellw graduate students ver the articles. 3
Lgistics Yu will participate thrughut the week in a discussin f the articles. Each student must pst an initial cmment/article summary by Wednesday at nn. Mre specifics in the discussin areas Pints per discussin = 15 Due - Sunday, at 11:00 p.m., f the week assigned unless therwise specified (see weekly schedules in the curse cntent area f learn.u.edu). General Grup Discussins - Graduate and Undergraduate Students Each week yu will have a discussin within yur grup. One persn in yur grup will be the discussin leader each week. This persn will pst the initial cmments t the frum by 11:00 a.m. n Tuesday, and the ther members f the grup will respnd t thse cmments, as well as add their wn riginal ideas and cmments. Tw f the yur individual assignments will als invlve the grup discussin bard (thugh the assignment itself will be an individual effrt) One grup assignment will be cmpleted by yur grup in its entirety (see the cntent area f D2L fr specifics). Lgistics Graduates and Undergraduates Each individual in the grup will be respnsible fr making at least 3 discussin bard psts, either as respnses t ther grup members cmments r t add yur wn ideas. At least 1 pst must be made by each member by 11:00 a.m. n Tuesday. (See specific assignments fr additinal instructins) After psting all f yur respnses, yu will take a brief, nequestin Discussin Cmpletin "quiz" at learn.u.edu. Nte: Thugh as the instructr I mnitr the discussins, I will rarely cntribute unless the grup has veered ff tpic r becmes dysfunctinal. The discussin bard is a place fr yu t have a prfessinal exchange f infrmatin - and t learn hw t cnvey yur thughts as well as listen t thers. I cnstantly mnitr the discussin bard, but as with all prfessinal interactins, the quality f that interactin and f yur cntributin is determined by yur clleagues. Average cmpletin time = 2 hurs thrughut the week. Pints per Discussin = 15 Due - Friday, at 11:00 p.m., f the week assigned unless therwise specified (see weekly schedules in the curse cntent area f learn.u.edu). 4
Curse Assignments and Final- Graduate and Undergraduate Students Thrughut the semester, there will be 4 assignments t cmplete 1 cmplete individual assignment - 100 pts 2 grup assisted assignments (grup discussin, individual write-up) 100 pts 1 grup assignment will be cmpleted by the grup - 100 pts 1 final individual assignment - 100 ptg Graduate Research Paper: Each graduate student will cmplete and turn in a research paper explring a current issue, tpic, initiative, r develpment in infrmatin technlgy management (see specific assignment in D2L Cntent area) VI. Late Assignments: will NOT be accepted w/ut prir apprval f the instructr. All late wrk is subject t a 5% reductin f the grade per day late, including weekends. VII. Cntacting the Instructr During ffice hurs, I will be available in my ffice (Bizzell rm 120, r 325-3921) nline (AOL screen name OUZemke), via email, and physically If fr any reasn I have t reschedule ffice hurs, I will pst an annuncement in learn.u.edu. Email, utside f ffice hurs. (szemke@u.edu) - Any email that yu send t me fr the class must cntain this infrmatin in the subject line The curse designatin...(lisxxxx) the main subject f the message (nt just yur name, r questin abut class) but smething that lets me knw what yur email is abut I will nt respnd t emails that d nt cntain this infrmatin in the subject line. Fr email sent utside f ffice hurs, I will try t respnd within 24 hurs during the schl week. 5
VIII. Grading Criteria: Fr each assignment, yu will be graded based n yur fulfillment f that assignment, as well as yur critical thinking and additinal perspectives and infrmatin yu bring t the assignment. In general: A: exceeded expectatins, assignment wrk abve what is required, superir effrt, rganizatin, presentatin, and critical thinking/assimilatin f infrmatin int verall curse gals; 90-100% B: met all expectatins as specified fr the assignment in a prfessinal manner, sme additinal effrt and critical thinking; 80-89% C: met minimum assignment requirements, simply cmpleting all f the steps w/ut additinal critical thinking and assimilatin int verall curse gals: 70-79% D: did nt meet minimum requirements but shws evidence f being able t cmplete the assignment; 60-69% F: did nt meet minimum requirements fr the assignment; 0 59% Distributin Undergraduates Item Pints Iteratins Ttal Intrductin 5 14 70 Jurnal 5 14 70 Reading Quiz 15 14 210 Discussin 15 13 195 Grup Assignments 55 1 55 Individual Assignments 100 3 300 Final 100 1 100 Class Ttal 1000 Distributin Graduates: Item Pints Iteratins Ttal Article Discussins 15 12 180 Grup Discussins 15 13 195 Graduate Paper 170 1 170 Grup Assignments 55 1 55 Individual Assignments 100 3 300 Final 100 1 100 Class Ttal 1000 IX. Syllabus Changes this syllabus is subject t change. Any changes will be psted in D2L. 6
X. Weekly Tpics, Textbk Readings, and Assignments: WEEK TOPICS READINGS Week 1 Curse Intrductin Ch 1 Week 2 Data as a resurce Ch. 5 Week 3 Planning Infrmatin System Resurces 1 st Individual Assignment Technlgy Briefing Ch. 14 Week 4 Leading the Infrmatin Systems Functin Ch. 15 Week 5 Enterprise Systems 2 nd Individual Assignment - Leadership Ch. 6 Week 6 Managerial Supprt Systems Ch. 7 Week 7 E-Business Systems Ch. 8 Week 8 Basic Infrmatin System Cncepts Graduate Student Paper Ch. 9 Week 9 Custm SW develpment Ch. 10 Week 10 Purchased SW Implementatin Ch. 11 Week 11 IT Prject Management 3 rd Individual Assignment Envirnmental Impact Ch. 12 Week 12 Supprting Cmputer Users Ch. 13 Week 13 Infrmatin Security Ch. 16 Week 14 Week 15 Week 16 Final Due Dec. 16th Thanksgiving Break Legal, Ethical & Scial Issues Grup Assignment Curse Review Final assignment Ch. 17 7
XI. RELATED POLICIES Style Manual The required style manual is the Chicag Manual f Style, 15 th Ed. Papers must be duble-spaced with the first line f each paragraph indented. A standard 12-pint fnt must be used. Margins must be ne inch n all sides. Pages must be numbered cnsecutively. Resurces used in preparing the paper must be apprpriately, accurately, and cmpletely attributed. Assignments that d nt adequately cnfrm t the principles f style stated in the curse syllabus will be returned fr crrectin and will be dcked ne letter grade. Attendance - University Plicy 4.19.1 Class Attendance - Students "Students are respnsible fr the cntent f curses in which they are enrlled. Specific plicy cncerning attendance requirements and annunced and unannunced examinatins is the respnsibility f the individual instructr. Students have a respnsibility t infrm faculty prir t absences whenever pssible. Faculty shuld make every effrt t find a reasnable accmmdatin fr students wh miss class as a result f participatin in Prvst-apprved University-spnsred activities r legally required activities such as emergency military service. Students missing class n accunt f jury duty must receive such an accmmdatin. When absences seriusly affect a student's class wrk, the instructr will reprt this fact t the Admissins and Recrds Office, where the infrmatin will be directed t the dean cncerned." Students are expected t cmplete all scheduled activities, including participating in grup wrk. All late wrk must be pre-apprved by the instructr. Grades f Incmplete (I) The University has strict cnditins under which a student is given an incmplete in a regularly scheduled, letter-graded curse. A grade f Incmplete (I) will be given nly fr a justifiable reasn (due t unavidable circumstances, nt lack f planning n the student s part) and nly if the student is passing the curse. Incmpletes are designed fr students wh cannt cmplete the LAST 10% t 30% f the required assignments, generally nly the final exam r a last written assignment. It is the respnsibility f the student t request a grade f Incmplete (I) and t meet with the instructr as early as pssible t determine and dcument the requirements fr cmpleting the curse. Prir t requesting an Incmplete (I), students are urged t cnsult with their academic advisrs. Any incmplete granted must be remved by the deadline specified by the instructr. The time limit set fr remval f an incmplete will take int 8
accunt the circumstances f the situatin but cannt exceed ne (1) calendar year. Check the current OU Academic Calendar fr Spring 06, available at http://www.u.edu/admrec/spring2006calendar.htm, fr deadlines fr drpping/withdrawing frm classes. Academic Calendar. The University academic calendar is available at http://admissins.u.edu/calendar.html Academic Integrity: (the fllwing statement is extracted frm http://www.u.edu/prvst/integrity -- all students are encuraged t review the OU plicy and t discuss any issues r questins with me) Academic integrity means hnesty and respnsibility in schlarship. Prfessrs have t bey rules f hnest schlarship, and s d students. Here are the basic assumptins abut academic wrk at the University f Oklahma: Students attend OU in rder t learn and grw. Academic assignments exist fr the sake f this gal. Grades exist t shw hw fully the gal is attained. Thus, all wrk and all grades shuld result frm the student's wn effrt t learn and grw. Academic wrk cmpleted any ther way is pintless, and grades btained any ther way are fraudulent. Academic integrity means understanding and respecting these basic truths, withut which n university can exist. Academic miscnduct -- "cheating" -- is nt just "against the rules." It vilates the assumptins at the heart f all learning. It destrys the mutual trust and respect that shuld exist between student and prfessr. Finally, it is unfair t students wh earn their grades hnestly. Students with Disabilities Excerpt frm University Plicy 5.4 Reasnable Accmmdatin Plicy "Any student in this curse wh has a disability that may prevent him r her frm fully demnstrating his r her abilities shuld cntact me persnally as sn as pssible s we can discuss accmmdatins necessary t ensure full participatin and facilitate yur educatinal pprtunities." A special thank yu and acknwledgement t Dr. Danny Wallace fr his materials referenced in preparing this syllabus and curse. 9