RWTH Aachen University IT Services Study Administration and Organisation Ann-Kathrin Wluka IT Center der RWTH Aachen University
Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. E-Mail Services 6. University Network Wi-Fi and VPN 7. Other Services 2
TIM Tivoli Identity Manager (TIM) Identity Management System in use by RWTH Aachen Username (TIM-ID) and password gives access to major services Account activation 1. Go to http://www.rwth-aachen.de/go 2. Enter matriculation number and unlock code 3. Follow instructions 4. Note down TIM-ID and password at the end 5. Log on to the Selfservice application 3
TIM Selfservice Application https://www.rwth-aachen.de/selfservice Change personal information Manage Accounts (e.g. Mail, WLAN) Change passwords Add additional accounts (e.g. HPC) Manage Bluecard Photo Smart-Chip 4
TIM The Bluecard serves as Student ID Payment card Library card After registration please Change passwords Upload photo Choose a smart card chip for payment if you want in Selfservice application 5
Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. Mail Services 6. University Network Wi-Fi and VPN 7. Other Services 6
IT-ServiceDesk www.itc.rwth-aachen.de 7
IT-ServiceDesk https://doc.itc.rwth-aachen.de/display/sd 8
IT-ServiceDesk https://doc.itc.rwth-aachen.de/display/sd/tremoge 9
IT-ServiceDesk Support for the services of the IT Center Mail: servicedesk@itc.rwth-aachen.de Phone: 0241 / 80-24680 In person: at SuperC Monday - Thursday: 08:00-18:00, Friday: 08:00-16:00 Templergraben 57, Foyer Service Point at IT Center SW23 Monday - Friday: 07:30-18:00 Office building, Seffenter Weg 23, upper entry, first door on the left at IT Center WW10 Monday - Friday: 08:00-16:30 Wendlingweg 10 (Snail)Mail: IT Center of RWTH Aachen University IT-ServiceDesk Seffenter Weg 23 52074 Aachen 10
Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. Mail Services 6. University Network Wi-Fi and VPN 7. Other Services 11
CAMPUS-Office https://www.campus.rwth-aachen.de/office/ Login with Matriculation number + password Manage your studies Information about lectures and exercises Overview of grades Manually created timetables 12
CAMPUS-Office https://www.campus.rwth-aachen.de/office/ Manage your studies Information about lectures and exercises Overview of grades Manually created timetables Registration for attendance of lectures and exams: Please check with the exchange coordinator of your faculty! 13
CAMPUS-Office German Ihre Übersicht: Einstellungen: English Your overview: Settings: Semester wählen: Studiengänge: Fachbereiche: Prüfungsordnungen: Meine Anmeldungen Suche: Stundenplan: Choose semester: Course of studies: Departments: Exam Regulations: My Registrations: Search: Timetable: 14 Angemeldete Prüfungen: Notenspiegel: Bescheinigungen: Prüfungsan-/ abmeldung: Kontoauszug: Registered Exams: Overview of Grades: Official certificates: Exam Registration: History of Grades:
CAMPUS-Office Title E-Learning Lecture (V) or Exercise (Ü) Time/Room 15
CAMPUS-Office 16
CAMPUS-Office Printable timetable (manually created) 17
RWTH App The RWTH App is available at the following stores (please scan the QR code below): 18
Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. Mail Services 6. University Network Wi-Fi and VPN 7. Other Services 19
E-Learning (L2P) L2P - Learning and Teaching Portal Video streams of lectures Exercises Literature Additional Material elearning.rwth-aachen.de Login with TIM-ID and password 20
E-Learning (L2P) 21
Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. Mail Services 6. University Network Wi-Fi and VPN 7. Other Services 22
Mail Services Upon TIM activation every student gets an e-mail account: forename.surname@rwth-aachen.de Access Webmailer: https://mail.rwth-aachen.de/ Mail program such as Outlook, Thunderbird via SMTP, POP3/IMAP/EXCHANGE Login credentials: TIM-ID@rwth-aachen.de, RWTH Service password Mail account administration https://www.rwth-aachen.de/selfservice Change password, e-mail forwarding, 23
Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. Mail Services 6. University Network Wi-Fi and VPN 7. Other Services 24
University Network A connection grants access to the Internet an IP address from the RWTH pool of addresses access to internal ressources (HPC cluster for example) Two ways to connect: VPN (on Campus) (from everywhere) 25
University Network - Eduroam Eduroam Wifi Accessible from all RWTH related buildings Login with TIM-ID@rwth-aachen.de and WLAN/VPN password Details: http://www.itc.rwth-aachen.de/eduroam 26
University Network - VPN VPN Requires internet connection Accessible from everywhere Client needed Details: http://www.itc.rwth-aachen.de/vpn 27
Eduroam with Mobile Devices iphone, ipod Touch, HTC Desire etc. Installation instructions on website www.itc.rwth-aachen.de/tremoge Problems connecting? Pay us a visit! Meeting Point for mobile Equipment (TreMoGe): Seffenter Weg 23, Room 127 Mon and Thu: 09:30-13:30 Tue and Fri: 12:00-16:00 Wendlingweg 10, Room 104 Wed: 09:30-13:30 28
Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. Mail Services 6. University Network Wi-Fi and VPN 7. Other Services 29
Other Services Please find more information on our website Other services include: Software HPC Software manuals IT-related training Gigamove 30
Thank you for your attention. Good luck! 31