You should be equipped with five different flyers:

Size: px
Start display at page:

Download "You should be equipped with five different flyers:"

Transcription

1 You should be equipped with five different flyers: 1. Basic IT Services 2. IT Services for Students 3. IT Services for Experts 4. The University Network Windows 5. The University Network Mobile Devices 25th of September 2015 Introduction for Students Slide 1

2 Introduction for Students 25th of September 2015

3 Overview Agenda PCs / Pools Identitymanagement Online Services reinhard philippi / pixelio.de BYOD 25th of September 2015 Introduction for Students Slide 3

4 Handout These slides can be found at: karlsruhe.de/iz/doc 25th of September 2015 Introduction for Students Slide 4

5 Overview reinhard philippi / pixelio.de Overview 25th of September 2015 Introduction for Students Slide 5

6 Tasks and Responsibilities PC Pools (common / CAD) Webservices Servers / CloudStorage Campus Info.Systems Windows SW/Services Network (LAN / WAN) 25th of September 2015 Introduction for Students Slide 6

7 PC Pools (common / CAD) Tasks and Responsibilities Support / Helpdesk Webservices Servers / CloudStorage Windows SW/Services Network (LAN / WAN) Campus Info.Systems 25th of September 2015 Introduction for Students Slide 7

8 Ports 17 Buildings 150 KW Fact sheet (Sept. 2015) 107 Services 17 Events 120 Wireless AccessPoints GB Data s 32 Network POI per day 95 Servers 20 Employees Users 25th of September 2015 Introduction for Students Slide 8

9 Identity Management reinhard philippi / pixelio.de Identitymanagement Overview 25th of September 2015 Introduction for Students Slide 9

10 IZ Identities Basis for all (IZ related) IT services are the They consist of IZ login credentials IZ Username and IZ Password 25th of September 2015 Introduction for Students Slide 10

11 IZ login credentials i.e. Student Micky Maus IZ username: IZ Password: mami1029 9nMWNJDS The data is acquired from the Universities Administrative Database (SOS) 25th of September 2015 Introduction for Students Slide 11

12 IZ login credentials canbefoundatself service webportal karlsruhe.de/ssv Login in with matriculation no. (see Campus Card) ******** and your application password 25th of September 2015 Introduction for Students Slide 12

13 Self service webportal (SSV) Administration ofyourstudy (Studiumsverwaltung) Documents for your study (Studienbescheinigungen) Certificates for study Public transportation Initiale IZ Zugangsdaten (IZ login credentials) 25th of September 2015 Introduction for Students Slide 14

14 IZ login credentials document Initiale IZ Zugangsdaten Pdf Document Initiale IZ Zugangsdaten 25th of September 2015 Introduction for Students Slide 15

15 IZ login credentials document Initiale Zugangsdaten 9nMWNJDS IZ login credentials Herr Micky Maus Matriculation number42830 IZ Username mami1029 Initiales IZ password 9nMWNJDS This is your IZ password! 25th of September 2015 Introduction for Students Slide 16

16 Help in case of unknown Application Password Please use the application passwort service ( Bewerberpasswort Service ) karlsruhe.de/123eng 6 digit application number (e.g.: ) birthday (dd.mm.yyyy) Klick on the button Passwort ändern the result of the calculation in the Captcha > new application password will be send to your address from your application 25th of September 2015 Introduction for Students Slide 17

17 Help in case you did not receive an Application Password Please consult: Verify your data at the Student Department. ( -address, application number, name, birthday). If you don t know your application number, you will get it at the Student Department 25th of September 2015 Introduction for Students Slide 19

18 Advanced Web Management karlsruhe.de/awm mami1029 Login with IZ credentials 25th of September 2015 Introduction for Students Slide 20

19 AWM HowtoChange a Password Change Password ******** ******** ******** Conventions for good passwords see Flyer Basic IT Services 25th of September 2015 Introduction for Students Slide 21

20 Usage areas of IZ Identities Within University (ADS Active Direcrory Service, LDAP) PC Login, Storage Cloud External Services Springer online library (Shibboleth) Microsoft DreamSpark (Shibboleth) Microsoft Office 365 EduRoam (Internet worldwide)... (see Flyer IT Services for Students) 25th of September 2015 Introduction for Students Slide 22

21 Microsoft DreamSpark Portal (via Shibboleth) karlsruhe.onthehub.com mami1029 IZ Password 3. 25th of September 2015 Introduction for Students Slide 24

22 DreamSpark Portal karlsruhe.onthehub.com 25th of September 2015 Introduction for Students Slide 25

23 Microsoft Office 365 Pro Plus karlsruhe.de/iz/stud Microsoft licence program for Students in Baden Württemberg Rental license for 365 days Provisioning fees 3,99 plus shipment Personal software ordering! 25th of September 2015 Introduction for Students Slide 26

24 IZ login credentials for Students Based on University Administrative Database (SOS) Account will stay valid until exmatriculation or end of studies. You will be informed about expiry by to your HsKA address three weeks in advance. 25th of September 2015 Introduction for Students Slide 27

25 Extract of the Usage Policies of the IZ What you should do: Be carefull with your IZ credentials Change your IZ password What you should not do: Give the data to your friends, family or other persons See accepted rules: karlsruhe.de/iz/ordnung 25th of September 2015 Introduction for Students Slide 28

26 Summary helo1234 Which one is an application number (Bewerbernummer)? Used to check your application status Only needed to generate a new application password Which one is a matriculation number (Matrikelnummer)? The identification-number for the HsKA Should only be used once to login to the SSV to get your IZ-credentials Which one is your IZ-username (IZ-Benutzername)? Your username to log-in to the WLAN, the Pool-PCs and all online-services of the HsKA It remains the same until your studies are finished 25th of September 2015 Introduction for Students Slide 29

27 reinhard philippi / pixelio.de Overview Identitymanagement 25th of September 2015 Introduction for Students Slide 30

28 University(HsKA) address HsKA address: iz karlsruhe.de Student Micky Maus IZ Username: mami1029 IZ Password: AVerySecureIntialPassword > HsKA address: karlsruhe.de Staff member Micky Maus HsKA address: karlsruhe.de 25th of September 2015 Introduction for Students Slide 31

29 HsKA -address iz karlsruhe.de Why is it important to read your HsKA s? Messages from the IZ (Deletion of login credentials,...) Messages from the students departement (Change of periods, Change of exam.registrations,...) Messages from the University Management (events, evaluations of lectures...) Messages from Staff / Lecturers Messages from the elearning system ILIAS 25th of September 2015 Introduction for Students Slide 32

30 Using the HsKA address Witha POP3 capable program (e.g. Microsoft Outlook, Mozilla Thunderbird, ) Reading mails: pop.hs karlsruhe.de (Port 110/995) Sending mails: smtp.hs karlsruhe.de (Port 25) Or / And Redirecting to your own private account. 25th of September 2015 Introduction for Students Slide 33

31 AWM Redirecting mails Change account settings 25th of September 2015 Introduction for Students Slide 34

32 AWM Redirecting mails Check settings on activate redirection Enter Destination address 25th of September 2015 Introduction for Students Slide 35

33 AWM Redirecting mails Confirm changes on 25th of September 2015 Introduction for Students Slide 36

34 Public computer rooms ( PC Pools ) PCs / Pools reinhard philippi / pixelio.de Overview Identitymanagement 25th of September 2015 Introduction for Students Slide 37

35 Public computer rooms (PC Pools) on campus IMM: HO 005,HO 101 HO 104,HO 109 IMM: AM111,AM301,AM307 25th of September 2015 Introduction for Students Slide 38

36 How to get access to the public PCs? IZ Username IZ Password mami1024 ADS If not stated Anmelden an ADS You have to use : ads\mami th of September 2015 Introduction for Students Slide 39

37 Software on the PCs? Browser: Internet Explorer Mozilla Firefox Mail programs: MS Outlook Mozilla Thunderbird 25th of September 2015 Introduction for Students Slide 40

38 Printing & Plotting Do not use the printers within the computer rooms for lecture scripts or other huge documents. Bring your own paper for printing, printing is for free Printed copies of many documents are available at the Hochschul Druckerei = RICOH print shop (Building R). (you can print pdf files at the print shop for a small fee, too) For creating large posters (up to A0) you can use the plotters on the campus. Plotserver karlsruhe.de/iz/plot 25th of September 2015 Introduction for Students Slide 41

39 (Private Cloud) Storage 25th of September 2015 Introduction for Students Slide 42

40 Distributed File System (DFS) Maintained by the IT Administrators ofyourfaculty \\ads.hs karlsruhe.de\dfs\ Server in the faculties, OUs und VW \\ads.hs karlsruhe.de\dfs\ab Server AB Server IZ Server EIT \\ads.hs karlsruhe.de\dfs\hs Server IMM LOGIN (HS) Server MMT Server VW 25th of September 2015 Introduction for Students Slide 43

41 Two important network drives N: your home-directory Can be accessed in the PC-Pools and via VPN \\ads.hs-karlsruhe.de\dfs\hs\homes\.nt L: a temporary working-directory Can be accessed in the PC-Pools 25th of September 2015 Introduction for Students Slide 44

42 Pool PC workstation Network drive N: \\ads.hs karlsruhe.de\dfs\ Central servers (LOGIN (HS) \\ads.hs karlsruhe.de\dfs\hs\homes \\ads.hs karlsruhe.de\dfs\hs\homes\.nt N: Homes (2 GB)....nt... 25th of September 2015 Introduction for Students Slide 46

43 Pool PC workstation Drive L: Notice: There is NO central backup. Pool PC local disk drive L: Password Protected Central servers (LOGIN) Unix Servers Homes (2 GB) 25th of September 2015 Introduction for Students Slide 47

44 Online-Services PCs / Pools reinhard philippi / pixelio.de Overview Identitymanagement Online Services 25th of September 2015 Introduction for Students Slide 49

45 The Online Services Online Application Plot AWM o Student Self Services o LSF o ILIAS Search and find Go Online Use it 25th of September 2015 Introduction for Students Slide 50

46 Common properties of all Online Services o Login page o To access all informations and functions you have to use your IZ credentials What is a valid IZ credential username? (A) (B) aede9299 (C) th of September 2015 Introduction for Students Slide 51

47 Common properties of all Online Services o Login page o To access all informations and functions you have to use your IZ credentials o Search option o Main navigation bar 25th of September 2015 Introduction for Students Slide 52

48 ILIAS elearning Platform 25th of September 2015 Introduction for Students Slide 60

49 ILIAS elearning Platform Centralized web based elearning platform (access to scripts and readers for your courses) Additional information of the IZ (FAQs) Login to ILIAS using your IZ login credentials What is a valid IZ credential username? (A) (B) aede9299 (C) th of September 2015 Introduction for Students Slide 61

50 ILIAS elearning Platform Centralized web based elearning platform (access to scripts and readers for your courses) Additional information of the IZ (FAQs) Login to ILIAS using your IZ login credentials (esp. mami IZ password) 25th of September 2015 Introduction for Students Slide 62

51 ILIAS Learning Platform Web based learning plattform ( karlsruhe.de) 25th of September 2015 Introduction for Students Slide 63

52 LSF (Course catalogue) 25th of September 2015 Introduction for Students Slide 64

53 Access w/o Login: Webbased Event Management LSF (Lehre Studium Forschung) Search for Events, Display timetables 25th of September 2015 Introduction for Students Slide 65

54 Access withlogin: Webbased Event Management LSF (Lehre Studium Forschung) Personal timetable Apply for a course/event 25th of September 2015 Introduction for Students Slide 66

55 Application for an event or course Webbased Event Management LSF (Lehre Studium Forschung) 25th of September 2015 Introduction for Students Slide 67

56 Application for an event or course Webbased Event Management LSF (Lehre Studium Forschung) 25th of September 2015 Introduction for Students Slide 68

57 SSV Student self service webportal 25th of September 2015 Introduction for Students Slide 69

58 Online Service with protected transactions works like bank account transfers mami1037 ***** Possible Transactions: TAN management Change of Address Payments & Acknowledgements Certificates of your Studies Book/unbook an examination Performance Records ECTS Transcript of records Only with TAN 25th of September 2015 Introduction for Students Slide 70

59 Transaction Number ( TAN ) management o TAN = TransActionsNumber Important: Please read the manual 25th of September 2015 Introduction for Students Slide 71

60 How to create a list of TANs for protected transactions 1. Create a list of TANs with help of the first initial TAN Date of Birth First Ini al TAN = Erzeugen Save/Print the list of TANs 3. Activate the list of TANs With the second Initial TAN (year and day swapped, i.e ) And one TAN of the newly generated TAN list 25th of September 2015 Introduction for Students Slide 72

61 List of TANs Please keep the list of TANs securely at a save place. Important: To create a new list of TANs you need to have two TANs of your current list of TANs left. After using them once, the Initial TANs (date of birth) are no longer valid. Problems? (e.g. lost TAN list): please consult our Flyer IT Services forstudents 25th of September 2015 Introduction for Students Slide 73

62 The Online Self Services Example: a protected Transaction (changing the personal adress) 25th of September 2015 Introduction for Students Slide 74

63 Bring-Your-Own-Device (BYOD) Overview University Network PCs / Pools Identitymanagement Online Services reinhard philippi / pixelio.de BYOD 25th of September 2015 Introduction for Students Slide 75

64 University Network (II a) how to join (II b) how to leave With your own devices! 25th of September 2015 Introduction for Students Slide 76

65 University Network With your own devices! Join us next Thursday/Friday Einführungsveranstaltung 25th of September 2015 Introduction for Students Slide 77

66 A small hint I just want access to the Internet The IZ provides its wireless infrastructure for KA WLAN. Surfing for free in three steps: 1) Connect, 2) Register, 3) Log In and start surfing. 25th of September 2015 Introduction for Students Slide 91

67 Wireless Network Access Areas 25th of September 2015 Introduction for Students Slide 92

68 User Helpdesk reinhard philippi / pixelio.de 25th of September 2015 Introduction for Students Slide 100

69 Who will help? FAQs + Tutors IT Admins IZ Helpdesk Which kind of? Standard answers + Specifica of Fakulties Comprehensive help IZ Experts Special cases" 25th of September 2015 Introduction for Students Slide 101

70 Helpdesk of the Information Center Trouble shooting: 1. Read FAQs karlsruhe.de/iz/faq 2. Ask the student tutors 1ST SIX WEEKS of SPECIAL SUPPORT BY STUDENTS FOR STUDENTS 25th of September 2015 Introduction for Students Slide 102

71 Helpdesk of the Information Center Trouble shooting: 1. Read FAQs karlsruhe.de/iz/faq 2. Ask the student tutors 3. Ask the IT Admins of your Faculty 4. Helpdesk Building LI Room No. 133 Opened: Mo Fr: 8am 2pm (during lessions period) 10am 1 pm (outside lessions period) E Mail: iz helpdesk@hs karlsruhe.de Phone: 0721 / Fax: 0721 / th of September 2015 Introduction for Students Slide 103

72 Informationszentrum Lageplan IZ Building 1st floor 25th of September 2015 Introduction for Students Slide 104

73 Thanks for your attention and best wishes for a good start! 25th of September 2015 Introduction for Students Slide 105

Freshmens information event Portal², ILIAS and E-Mail

Freshmens information event Portal², ILIAS and E-Mail Portal², ILIAS and E-Mail 1 Overview User account + password Portal² E-learning (ILIAS) Other functions of your ecum (electronic chipcard University of Mannheim) 2 User account/password Received on enrolment

More information

TUT IT services www.tut.fi/pop > STUDY INFO > IT Services

TUT IT services www.tut.fi/pop > STUDY INFO > IT Services TUT IT services www.tut.fi/pop > STUDY INFO > IT Services TUT IT Helpdesk The single point of contact for all your IT-related questions When you contact the IT Helpdesk by email, please include the following

More information

Things First! 03/2016. Step by Step guide for the registration for online services of the University of Applied Sciences Mainz.

Things First! 03/2016. Step by Step guide for the registration for online services of the University of Applied Sciences Mainz. 03/2016 First Things First! Technik Technology design business Wirtschaft Step by Step guide for the registration for online services of the University of Applied Sciences Mainz. The blue leaflet with

More information

This Deployment Guide is intended for administrators in charge of planning, implementing and

This Deployment Guide is intended for administrators in charge of planning, implementing and YOUR AUTOMATED EMPLOYEE Foxtrot Deployment Guide Enterprise Edition Introduction This Deployment Guide is intended for administrators in charge of planning, implementing and maintaining the deployment

More information

Georgia Military College Fairburn Online Services Guide

Georgia Military College Fairburn Online Services Guide Georgia Military College Fairburn Online Services Guide Never Fear! We will answer your questions here! What s Inside: What is my GMC email address?.............. 2 How do I access the GMC Online Portal?........

More information

FAQs. OneDrive for Business?

FAQs. OneDrive for Business? Contents FAQs... 1 From a Web Browser (for PCs and mobile devices)... 1 From the OneDrive for Business Sync Application (for PCs only)... 2 From Office 2013 (for PCs only)... 3 From the OneDrive for Business

More information

Remote Desktop access via Faculty Terminal Server Using Internet Explorer (versions 5.x-7.x)

Remote Desktop access via Faculty Terminal Server Using Internet Explorer (versions 5.x-7.x) Remote Desktop access via Faculty Terminal Server Using Internet Explorer (versions 5.x-7.x) Start your Internet Explorer browser and direct it to the faculty home page. Click on the link Remote Access,

More information

Connecting to the University Wireless Network

Connecting to the University Wireless Network Connecting to the University Wireless Network Wifi is available to staff and registered students of University in certain areas of the three campuses of the University. This area of coverage will be expanded

More information

Welcome (slide 1) Welcome to the Florida Department of Education Single Sign-On tutorial for federated user login and navigation.

Welcome (slide 1) Welcome to the Florida Department of Education Single Sign-On tutorial for federated user login and navigation. LOGIN AND NAVIGATION FOR FEDERATED USERS Welcome (slide 1) Welcome to the Florida Department of Education Single Sign-On tutorial for federated user login and navigation. These tutorials are designed to

More information

Lepide Active Directory Self Service. Configuration Guide. Follow the simple steps given in this document to start working with

Lepide Active Directory Self Service. Configuration Guide. Follow the simple steps given in this document to start working with Lepide Active Directory Self Service Configuration Guide 2014 Follow the simple steps given in this document to start working with Lepide Active Directory Self Service Table of Contents 1. Introduction...3

More information

FAQs. OneDrive for Business?

FAQs. OneDrive for Business? Contents FAQs... 1 From a Web Browser (for PCs and mobile devices)... 1 From the OneDrive for Business Sync Application (for PCs only)... 2 From Office 2013 (for PCs only)... 3 From the OneDrive for Business

More information

Georgia Military College Columbus Online Services Guide

Georgia Military College Columbus Online Services Guide Georgia Military College Columbus Online Services Guide Never Fear! We will answer your questions here! *If you complete every section of this packet, you will not need to visit the Technology Station

More information

Student Access Reference Guide

Student Access Reference Guide Student Access Reference Guide Table of Contents Student Access Overview... 2 Logging on to the Student Portal... 3 Password Security Question Setup... 4 Need Help Signing In... 6 Navigating the Student

More information

Briefing on New Student E-mail Service @Link. 7 Nov 2014 Information Technology Services Centre

Briefing on New Student E-mail Service @Link. 7 Nov 2014 Information Technology Services Centre Briefing on New Student E-mail Service @Link 7 Nov 2014 Information Technology Services Centre Like Our ITSC Facebook at www.facebook.com/itsc.cuhk To get the latest news of ITSC 1. What is CUHK Office

More information

Vancouver Community College Web Orientation

Vancouver Community College Web Orientation Access the myvcc Web Portal The myvcc portal provides a secure environment for VCC students to: Access VCC s Moodle online learning environment Access your student email (Microsoft Office365) Check your

More information

How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com

How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com Contents First Time Login Instructions... 1 1) Use the Internet Explorer (IE) Web browser*... 1 2) Install the.net Framework...

More information

Mary Immaculate. ICT Services. ICT Helpdesk. User Guide

Mary Immaculate. ICT Services. ICT Helpdesk. User Guide Mary Immaculate ICT Services ICT Helpdesk User Guide Table of Contents 1. Introduction 3 2. How To Log A Call With The ICT Helpdesk 3 2.1 Email 3 2.2 Phone 3 2.3 Voicemail 3 2.4 Web Self Service Option

More information

Accessing the Media General SSL VPN

Accessing the Media General SSL VPN Launching Applications and Mapping Drives Remote Desktop Outlook Launching Web Applications Full Access VPN Note: To access the Media General VPN, anti-virus software must be installed and running on your

More information

How To Set Up Your Email

How To Set Up Your Email How To Set Up Your Email Contents Page Microsoft Outlook 1 Outlook Express 6 7 Webmail (this is for those who do not use an email programme) 12 Windows Live Mail 22 Mozilla Thunderbird 26 Windows Mail

More information

Home Station ADSL. You may also use the following address (regardless of whether you have changed the primary address or not):

Home Station ADSL. You may also use the following address (regardless of whether you have changed the primary address or not): TABLE OF CONTENTS 1 Introduction 1 2 User interface overview 2 3 LAN and WLAN settings 8 4 Setting the Internet connection 11 5 Settings and status of devices connected to your router 13 6 Configure applications

More information

Version PACIFIC GAS AND ELECTRIC COMPANY. Online Supplier Registration System. Supplier User Guide

Version PACIFIC GAS AND ELECTRIC COMPANY. Online Supplier Registration System. Supplier User Guide Version 1 PACIFIC GAS AND ELECTRIC COMPANY Online Supplier Registration System Supplier User Guide C O P Y R I G H T 2 0 0 7-2 0 1 0 B Y C V M S O L U T I O N S, I N C. A L L R I G H T S R E S E R V E

More information

Introduction... 2. Requesting a VPN Account... 2. Accessing the Citrix Access Gateway (CAG)... 3. Tips and Tricks... 9

Introduction... 2. Requesting a VPN Account... 2. Accessing the Citrix Access Gateway (CAG)... 3. Tips and Tricks... 9 NWI Research VPN Basics Table of Contents Introduction... 2 Requesting a VPN Account... 2 Accessing the Citrix Access Gateway (CAG)... 3 Tips and Tricks... 9 Back up Your Favorites and Desktop Folders

More information

RWTH Aachen University IT Services. Florian Krämer

RWTH Aachen University IT Services. Florian Krämer RWTH Aachen University IT Services Florian Krämer Agenda 1. TIM Account Activation and Management 2. Getting Help: IT-ServiceDesk 3. CAMPUS-Office 4. E-Learning 5. RWTH App 6. E-Mail Services 7. University

More information

Note that if at any time during the setup process you are asked to login, click either Cancel or Work Offline depending upon the prompt.

Note that if at any time during the setup process you are asked to login, click either Cancel or Work Offline depending upon the prompt. USC Marshall School of Business Academic Information Services Configuring Outlook 2010 RPC Over HTTP Protocol For Windows 7 Home Computers or Wireless Laptops The steps in this document cover how to configure

More information

1 Login to your CSUF student email account and click on the Settings icon ( ) at the far right.

1 Login to your CSUF student email account and click on the Settings icon ( ) at the far right. Connect to Your Student Email: Microsoft Outlook for PC Before you can access your student email account on your e-mail client, you must first enable POP/IMAP features on your student email account and

More information

How To Set Up A Sartorius Mailbox In Outlook On A Non-Standard Pc On A Windows Xp Oracle 365 On A Pc Oracle365 On A Sertorius Mailbox On A Microsoft Office365 On Pc Orca 2 On A

How To Set Up A Sartorius Mailbox In Outlook On A Non-Standard Pc On A Windows Xp Oracle 365 On A Pc Oracle365 On A Sertorius Mailbox On A Microsoft Office365 On Pc Orca 2 On A CA-IS Documentation Installing and Using Sartorius Office365 on non-standard Installing and Using Sartorius Office365 on non-standard Install and user guide 002 9/19/2012 3:10:00 PM Heiko Moeller 12/18/2012

More information

Authentication Methods

Authentication Methods Authentication Methods Overview In addition to the OU Campus-managed authentication system, OU Campus supports LDAP, CAS, and Shibboleth authentication methods. LDAP users can be configured through the

More information

Connecting to the King s College VPN with Windows 8

Connecting to the King s College VPN with Windows 8 Connecting to the King s College VPN with Windows 8 This guide will walk you through the steps of connecting to the King s College VPN (Virtual Private Network) from a Windows 8 device. A VPN connection

More information

Basic Citrix Manual. Apple Computers and Laptops. Version 1.3. Created by Joshua Lindemann

Basic Citrix Manual. Apple Computers and Laptops. Version 1.3. Created by Joshua Lindemann Basic Citrix Manual Version 1.3 Created by Joshua Lindemann Table of Contents Technology Services Help Desk... 3 Background... 4 Citrix Virtual Environment... 4 Wireless Access... 4 Security... 4 Configuring

More information

Office of Information Technology Resources Handbook for NSC Employees

Office of Information Technology Resources Handbook for NSC Employees NEVADA STATE COLLEGE Office of Information Technology Resources Handbook for NSC Employees Becoming Familiar with NSC s IT Resources and Policies Office of Information Technology Summer 2012 Table of Contents

More information

Configuring an Email Client to Connect to CASS Mail Servers

Configuring an Email Client to Connect to CASS Mail Servers Configuring an Email Client to Connect to CASS Mail Servers Table of Contents Introduction... 2 Webmail... 2 Settings... 2 Forwarding... 2 Email Client Configuration... 3 Outlook 2003... 3 Outlook 2007...

More information

New Employee Technology Orientation

New Employee Technology Orientation New Employee Technology Orientation Policies Division of Information Technology Services Policies IT@Sam has several policies with which you should familiarize yourself. Those policies can be found online

More information

Configuration for Microsoft Windows 7 Enterprise Edition

Configuration for Microsoft Windows 7 Enterprise Edition NMMU VPN Configuration Guidelines Revision: 1 Date: 4 May 2010 Setting up the VPN connection Configuration for Microsoft Windows 7 Enterprise Edition Before starting with the VPN connection setup, please

More information

Installation Guide. Research Computing Team V1.9 RESTRICTED

Installation Guide. Research Computing Team V1.9 RESTRICTED Installation Guide Research Computing Team V1.9 RESTRICTED Document History This document relates to the BEAR DataShare service which is based on the product Power Folder, version 10.3.232 ( some screenshots

More information

Mozilla Thunderbird: Setup & Configuration Learning Guide

Mozilla Thunderbird: Setup & Configuration Learning Guide Mozilla Thunderbird: Setup & Configuration Learning Guide Exchange Email at Tufts Below you will find some nomenclature to help familiarize you with the Tufts email system. Term UTLN Email Address Exchange

More information

Short introduction to Aalto University IT environment 2014-08-25 Mikkeli Campus

Short introduction to Aalto University IT environment 2014-08-25 Mikkeli Campus Short introduction to Aalto University IT environment 2014-08-25 Mikkeli Campus IT SERVICES Personnel IT System Administrator, Mr. Sauli Hänninen - office #303, mobile +358 400 522 527 IT Support person,

More information

HDDtoGO. User Guide. User Manual Version 3.4 2004-2010 CoSoSys SRL 2010 A-DATA Technology Co., Ltd. HDDtoGO User Manual

HDDtoGO. User Guide. User Manual Version 3.4 2004-2010 CoSoSys SRL 2010 A-DATA Technology Co., Ltd. HDDtoGO User Manual HDDtoGO User Guide User Manual Version 3.4 2004-2010 CoSoSys SRL 2010 A-DATA Technology Co., Ltd. HDDtoGO User Manual Table of Contents Table of Contents...1 1. Introduction...2 2. System Requirements...3

More information

Administrators Help Manual

Administrators Help Manual Administrators Help Manual Lepide Active Directory Self Service Lepide Software Private Limited Page 1 Administrators Help Manual for Active Directory Self-Service Lepide Active Directory Self Service

More information

M2M Series Routers. Port Forwarding / DMZ Setup

M2M Series Routers. Port Forwarding / DMZ Setup Introduction Port forwarding enables programs or devices running on your LAN to communicate with the internet as if they were directly connected. Many internet services and applications use designated

More information

NovaBACKUP xsp Version 15.0 Upgrade Guide

NovaBACKUP xsp Version 15.0 Upgrade Guide NovaBACKUP xsp Version 15.0 Upgrade Guide NovaStor / November 2013 2013 NovaStor, all rights reserved. All trademarks are the property of their respective owners. Features and specifications are subject

More information

Frequently Asked Questions

Frequently Asked Questions What is ecentral? Who can use ecentral? What can ecentral do? Frequently Asked Questions How do I start using ecentral? What if I forget my User ID? Step-by-step: How to find your User ID Can I change

More information

Galveston College Wireless Network Users Setup Guide Version 1.0

Galveston College Wireless Network Users Setup Guide Version 1.0 Galveston College Wireless Network Users Setup Guide Version 1.0 TABLE OF CONTENT 1 DOCUMENT CONTROL RECORD... 3 2 ISSUE AND AMENDMENT RECORD... 3 3 GENERAL... 3 3.1 INTRODUCTION...3 3.2 OBJECTIVE... 3

More information

Landlord Registration U s e r G u i d e

Landlord Registration U s e r G u i d e Landlord Registration U s e r G u i d e Department of Code Enforcement Applicant s User Guide December 2014 TABLE OF CONTENTS CREATING A CITIZEN ACCESS ACCOUNT Creating an Account Email Confirmation COMPLETING

More information

Backup & Disaster Recovery Appliance User Guide

Backup & Disaster Recovery Appliance User Guide Built on the Intel Hybrid Cloud Platform Backup & Disaster Recovery Appliance User Guide Order Number: G68664-001 Rev 1.0 June 22, 2012 Contents Registering the BDR Appliance... 4 Step 1: Register the

More information

Initial Setup of Mozilla Thunderbird with IMAP for Windows 7

Initial Setup of Mozilla Thunderbird with IMAP for Windows 7 Initial Setup of Mozilla Thunderbird Concept This document describes the procedures for setting up the Mozilla Thunderbird email client to download messages from Google Mail using Internet Message Access

More information

IT Tutorial Ari Hovila, Jukka Kohtanen Fall 2015

IT Tutorial Ari Hovila, Jukka Kohtanen Fall 2015 IT Tutorial Ari Hovila, Jukka Kohtanen Fall 2015 Basics Campus IT-Services Helpdesk User account Password Email Computer Classes Wireless Network Printers IT Services on Campus University s centralized

More information

Realfax Service User Manual Version 4

Realfax Service User Manual Version 4 Realfax Service User Manual Version 4 COMMUNICATE FROM EVERYWHERE TO EVERYWHERE Table of Contents Features and Benefits... 1 Using the Service... 2 How Realfax works... 2 Sending Faxes... 2 Receiving Faxes...

More information

Desktop and Professional Editions

Desktop and Professional Editions YOUR AUTOMATED EMPLOYEE Foxtrot Deployment Guide Desktop and Professional Editions Introduction This Deployment Guide is intended for administrators in charge of planning, implementing and maintaining

More information

MASSASOIT COMMUNITY COLLEGE ONE MASSASOIT BLVD., BROCKTON, MA 02302-3996 900 RANDOLPH ST., CANTON, MA 02021-1371 49 UNION ST., MIDDLEBOROUGH, MA 02346

MASSASOIT COMMUNITY COLLEGE ONE MASSASOIT BLVD., BROCKTON, MA 02302-3996 900 RANDOLPH ST., CANTON, MA 02021-1371 49 UNION ST., MIDDLEBOROUGH, MA 02346 MASSASOIT COMMUNITY COLLEGE ONE MASSASOIT BLVD., BROCKTON, MA 02302-3996 900 RANDOLPH ST., CANTON, MA 02021-1371 49 UNION ST., MIDDLEBOROUGH, MA 02346 Log into computers on campus Connect to the wireless

More information

Getting Started Guide

Getting Started Guide Getting Started Guide Sophos Firewall Virtual Appliance Document Date: November 2015 November 2015 Page 1 of 20 Contents Preface...3 Minimum Hardware Requirement...3 Installation Procedure...3 Configuring

More information

Basic Citrix Manual. Windows Computers and Laptops. Version 1.3. Created by Joshua Lindemann

Basic Citrix Manual. Windows Computers and Laptops. Version 1.3. Created by Joshua Lindemann Basic Citrix Manual Version 1.3 Created by Joshua Lindemann Table of Contents Technology Services Help Desk... 3 Background... 4 Citrix Virtual Environment... 4 Wireless Access... 4 Security... 4 Configuring

More information

Active Directory Self-Service FAQ

Active Directory Self-Service FAQ Active Directory Self-Service FAQ General Information: [email protected] Online Support: [email protected] CionSystems Inc. Mailing Address: 16625 Redmond Way, Ste M106 Redmond, WA. 98052 http://www.cionsystems.com

More information

21 What is a threaded discussion on a Blackboard Discussion Board list? 22 Where do I access a Group Discussion on Blackboard?

21 What is a threaded discussion on a Blackboard Discussion Board list? 22 Where do I access a Group Discussion on Blackboard? Office of Academic Information Technologies B r o o k l yn C o l l e g e S t u d e n t B l a c k b o a r d S u p p o r t Student Frequently Asked Questions (FAQ) Getting Started 1 What do I need to do

More information

IT Services for Students and Information Security at Aalto University (AALTO SCHOOL OF BUSINESS)

IT Services for Students and Information Security at Aalto University (AALTO SCHOOL OF BUSINESS) Jaakko Salonen Development Manager / Aalto IT IT Services for Students and Information Security at Aalto University (AALTO SCHOOL OF BUSINESS) Aalto IT Orientation Autumn 2013 (Töölö) 1 Feedback from students

More information

Wireless Setup for Windows 8

Wireless Setup for Windows 8 Wireless Setup for Windows 8 Wireless Names KUEMPLOYEE Only Kettering Staff and Faculty can connect to this wireless o Network Access, Internet Access, Printer Access, License Manager KUSTUDENT Active

More information

User Guide Microsoft Exchange Remote Test Instructions

User Guide Microsoft Exchange Remote Test Instructions User Guide Microsoft Exchange Remote Test Instructions University of Louisville Information Technology 1.1 Who Should Use It This guide is intended for University of Louisville Faculty and Staff participating

More information

Technology Quick Reference revised Fall 2014

Technology Quick Reference revised Fall 2014 Where do I go? www.sandburg.edu mysandburg Student Portal Click on the link in the upper right-hand corner of the Sandburg website What is it? How can I use it? Carl Sandburg College website. All general

More information

Version NOVO NORDISK INC. Online Supplier Registration System. Supplier User Guide

Version NOVO NORDISK INC. Online Supplier Registration System. Supplier User Guide Version 1 NOVO NORDISK INC. Online Supplier Registration System Supplier User Guide C O P Y R I G H T 2 0 0 7-2 0 1 0 B Y C V M S O L U T I O N S, I N C. A L L R I G H T S R E S E R V E D. T H E M A T

More information

Frequently Asked Questions The next section includes FAQs to help you to access and use your student email account.

Frequently Asked Questions The next section includes FAQs to help you to access and use your student email account. Factsheet 22 Student Email September 2011 This factsheet can be made available in alternative formats. Please make your request at the Library Help Desk, telephone 01642 342100 or email [email protected]

More information

Configuration and Access of FTP Server

Configuration and Access of FTP Server Configuration and Access of FTP Server TL-WR1042ND TL-WR1043ND TL-WR2543ND TL-WR842ND This guide applies to all the models above. Rev: 1.0.0 1910010521 CONTENTS Chapter 1. Topology and USB Device...2 1.1

More information

ICMS IT HANDBOOK. IT Handbook for Students. Logins. Student Systems

ICMS IT HANDBOOK. IT Handbook for Students. Logins. Student Systems IT Handbook for Students Logins Username In most cases, your username is comprised of your first initial, your last name and the year of enrolment. So Michael Smith (enrolled in 2015) would be: msmith15.

More information

Campus Solutions Self Service: Student Quick Reference Guide

Campus Solutions Self Service: Student Quick Reference Guide Campus Solutions Self Service: Student Table of Contents Introduction to Step Sheets... 4 Getting Started in CUNYfirst... 5 Activate My CUNYfirst Account... 6 Log into My CUNYfirst Account... 10 Sign Out

More information

STOP READ THIS FIRST Creating Your BlackBerry E-Mail Account Guide

STOP READ THIS FIRST Creating Your BlackBerry E-Mail Account Guide RCL40184-8.5x11 12/8/04 12:41 PM Page 1 STOP READ THIS FIRST Creating Your BlackBerry E-Mail Account Guide RCL40184-8.5x11 12/8/04 12:41 PM Page 2 Welcome to your BlackBerry handheld set-up. Follow these

More information

University of Wisconsin System Shared Financial System (SFS) PeopleTools 8.53 Client Setup Guide

University of Wisconsin System Shared Financial System (SFS) PeopleTools 8.53 Client Setup Guide University of Wisconsin System Shared Financial System (SFS) PeopleTools 8.53 Client Setup Guide Summary This document will guide you through the process of installing and configuring the PeopleTools 8.53

More information

WiNG5 CAPTIVE PORTAL DESIGN GUIDE

WiNG5 CAPTIVE PORTAL DESIGN GUIDE WiNG5 DESIGN GUIDE By Sriram Venkiteswaran WiNG5 CAPTIVE PORTAL DESIGN GUIDE June, 2011 TABLE OF CONTENTS HEADING STYLE Introduction To Captive Portal... 1 Overview... 1 Common Applications... 1 Authenticated

More information

Business Internet Email service from Bell User Guide

Business Internet Email service from Bell User Guide Business Internet Email service from Bell User Guide Table Of Contents (click a page number to access that page) Getting Started 3 Access your email remotely using Webmail 3 Basic Features 4 Out Of Office

More information

Phone Page Web Based Document Delivery

Phone Page Web Based Document Delivery Slide 1 This tutorial will introduce you to the Phone Page web-based document delivery system. Click on the top button to continue with the full tutorial or any of the other buttons to view portions of

More information

Sophos Mobile Control SaaS startup guide. Product version: 6

Sophos Mobile Control SaaS startup guide. Product version: 6 Sophos Mobile Control SaaS startup guide Product version: 6 Document date: January 2016 Contents 1 About this guide...4 2 About Sophos Mobile Control...5 3 What are the key steps?...7 4 Change your password...8

More information

How to Set Up SSL VPN for Off Campus Access to UC eresources

How to Set Up SSL VPN for Off Campus Access to UC eresources How to Set Up SSL VPN for Off Campus Access to UC eresources Contents How to Set Up SSL VPN for Off Campus Access to UC eresources... 1 Off Campus Access via SSL VPN... 2 SSL VPN (Secure Sockets Layer

More information

qliqdirect Active Directory Guide

qliqdirect Active Directory Guide qliqdirect Active Directory Guide qliqdirect is a Windows Service with Active Directory Interface. qliqdirect resides in your network/server and communicates with qliqsoft cloud servers securely. qliqdirect

More information

FTP Server Application Guide REV: 1.1.0 1910010819

FTP Server Application Guide REV: 1.1.0 1910010819 FTP Server Application Guide REV: 1.1.0 1910010819 CONTENTS Chapter 1. Topology and USB Device... 1 1.1 Typical Topology... 1 1.2 Special Topology... 2 1.3 USB Device... 3 Chapter 2. Configuration of the

More information

econtrol 3.5 for Active Directory & Exchange Self-Service Guide

econtrol 3.5 for Active Directory & Exchange Self-Service Guide econtrol 3.5 for Active Directory & Exchange Self-Service Guide This Guide Welcome to the econtrol 3.5 for Active Directory and Exchange Self-Service Guide. This guide is econtrol end-users who have been

More information

SSL VPN Setup for Windows

SSL VPN Setup for Windows SSL VPN Setup for Windows SSL VPN allows you to connect from off campus to access campus resources such as Outlook email client, file sharing and remote desktop. These instructions will guide you through

More information

ATI00484IEN. Avaya IP Office Advanced Application and Troubleshooting Workshop

ATI00484IEN. Avaya IP Office Advanced Application and Troubleshooting Workshop ATI00484IEN Avaya IP Office Advanced Application and Troubleshooting Workshop Chapter 06 Web Services Chapter 06 Module 01 UMS Module Introduction This module provides information about the IP Office Unified

More information

Quick Start Guide. Apptix Online Backup by Mozy (AOBM) Live Support: 866-461-0851

Quick Start Guide. Apptix Online Backup by Mozy (AOBM) Live Support: 866-461-0851 Quick Start Guide (AOBM) Live Support: 866-461-0851 Quick Start Guide Page 2 of 16 Quick Start Guide Overview Other Guides & Training Resources Admin Guide... [76 Page PDF] Client Software User Guide [46

More information

Corporate Information & Computing Services. IT Services For University Staff.

Corporate Information & Computing Services. IT Services For University Staff. Corporate Information & Computing Services. IT Services For University Staff. Working at the University of Sheffield This guide will help you get started with the key IT services provided by Corporate

More information

AvePoint Meetings 3.2.2 for SharePoint On-Premises. Installation and Configuration Guide

AvePoint Meetings 3.2.2 for SharePoint On-Premises. Installation and Configuration Guide AvePoint Meetings 3.2.2 for SharePoint On-Premises Installation and Configuration Guide Issued August 2015 Table of Contents About AvePoint Meetings for SharePoint... 4 System Requirements... 5 2 System

More information

New Student Orientation Information Technology Packet

New Student Orientation Information Technology Packet New Student Orientation Information Technology Packet Welcome Welcome to the College of Nursing (CoN)! The Information Technology (IT) Department provides technical support to students, faculty, and staff.

More information

Cloud Services. Getting Started. with Cloud Services Admin Guide

Cloud Services. Getting Started. with Cloud Services Admin Guide Cloud Services Getting Started with Cloud Services Admin Guide 3/12/2015 INTRODUCTION This is a planning guide. It is meant to walk the reader through the steps necessary to plan, configure, and activate

More information

EMR Link Server Interface Installation

EMR Link Server Interface Installation EMR Link Server Interface Installation Version 1.0 ** INTRODUCTION ** If you would like assistance with installation, please contact our preferred support provider at [email protected], or call

More information

PavelComm s Pro-Tech Lite Fact Sheet

PavelComm s Pro-Tech Lite Fact Sheet PavelComm s Fact Sheet PavelComm s Fact Sheet - IT for Small Companies with Big Business Needs Owners, Executives and Managers should be investing in and integrating technology to increase the productivity

More information

How to Configure Entourage 2008 for Email Client

How to Configure Entourage 2008 for Email Client How to Configure Entourage 2008 for Email Client Introduction (Revised 04/28/11) LAUSD IT Helpdesk 333 S. Beaudry Ave. 9 th Floor Phone 213.241.5200 Before you configure Microsoft Entourage 2008 E-mail

More information

OPS Data Quick Start Guide

OPS Data Quick Start Guide OPS Data Quick Start Guide OPS Data Features Guide Revision: October, 2014 Technical Support (24/7) - (334) 705-1605 http://www.opelikapower.com Quick Start Guide OPS Data: Beginning today, you have access

More information

Installing the Pharos Client onto your Macintosh laptop

Installing the Pharos Client onto your Macintosh laptop Downloading Pharos Wi-Fi installers for Windows and Macintosh Computers The remote print system can be installed on either a PC or a Macintosh computer. Installing the Pharos Client onto your Macintosh

More information

Student ANGEL FAQs. General Issues: System Requirements:

Student ANGEL FAQs. General Issues: System Requirements: Student ANGEL FAQs General Issues: What is ANGEL? How do I log in? What is my username and password? How do I activate my account? I forgot my C number/password, what do I do? I registered after the first

More information

System Administration Training Guide. S100 Installation and Site Management

System Administration Training Guide. S100 Installation and Site Management System Administration Training Guide S100 Installation and Site Management Table of contents System Requirements for Acumatica ERP 4.2... 5 Learning Objects:... 5 Web Browser... 5 Server Software... 5

More information

AkrutoSync 4.0 User Guide

AkrutoSync 4.0 User Guide AKRUTO AkrutoSync 4.0 User Guide Welcome Thank you for choosing AkrutoSync. AkrutoSync can synchronize your Contacts, Calendar and Tasks between Outlook on your computer and your Windows Phone. AkrutoSync

More information

How to configure your Windows PC post migrating to Microsoft Office 365

How to configure your Windows PC post migrating to Microsoft Office 365 How to configure your Windows PC post migrating to Microsoft Office 365 1 Contents Purpose... 3 Document Support Boundaries... 3 Examples used in this document... 4 Several different Microsoft Office 365

More information

Essentials. IT services for undergraduate and. taught postgraduate students 2015/16

Essentials. IT services for undergraduate and. taught postgraduate students 2015/16 Essentials IT services for undergraduate and taught postgraduate students 2015/16 Getting Started Activate your computing account This guide will help you to get started with the IT services you will use

More information

MS SQL Server Database Management

MS SQL Server Database Management MS SQL Server Database Management Contents Creating a New MS SQL Database... 2 Connecting to an Existing MS SQL Database... 3 Migrating a GoPrint MS SQL Database... 5 Troubleshooting... 11 Published April

More information

owncloud Configuration and Usage Guide

owncloud Configuration and Usage Guide owncloud Configuration and Usage Guide This guide will assist you with configuring and using YSUʼs Cloud Data storage solution (owncloud). The setup instructions will include how to navigate the web interface,

More information

Unipass Securemail Client. User Guide v1.2

Unipass Securemail Client. User Guide v1.2 Unipass Securemail Client User Guide v1.2 This document provides a step by step illustrated user guide for the Unipass Securemail desktop software client / plug-in. UIdP Project Team 28/06/2015 Contents

More information

File Share Navigator Online 1

File Share Navigator Online 1 File Share Navigator Online 1 User Guide Service Pack 3 Issued November 2015 Table of Contents What s New in this Guide... 4 About File Share Navigator Online... 5 Components of File Share Navigator Online...

More information

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Outlook Plugin... 13 Using KiteDrive to Send Large

More information