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I. Service Category (A) Productivity Apps Table 1a: Productivity Apps s (Service items passing all General, Security and Technical Requirements) Description A00001 Office 365-E1 o SharePoint Online Plan 1 (A00007) o Lync Online Plan 2 (A00012) o Office Web Apps view mode A00002 Office 365-E2 o SharePoint Online Plan 1 (A00007) o Lync Online Plan 2 (A00012) A00003 Office 365-E3 o SharePoint Online Plan 2 (A00008) o Lync Online Plan 2 (A00012) A00004 Office 365-E4 o SharePoint Online Plan 2 (A00008) o Lync Online Plan 2 (A00012) o Lync Voice & PBX A00007 SharePoint Online Plan 1 Knowledge Management Document and Content Management Collaborative Workspace Workflow Services Photo hosting & sharing Blog, web album, video/audio sharing web site Online community portal Video streaming Web feed management service Online media such as discussion forum, wiki, etc Office Web Apps view mode 1GB storage per user, plus 10GB storage per Page 1 of 10

Description organization A00008 SharePoint Online Plan 2 Include features of SharePoint Online Plan 1 Office Web Apps edit mode A00012 Lync Online Plan 2 Include features of Lync Online Plan1 Online meeting Multi-party audio/video conferencing Data sharing (screen/apps/whiteboard) Audio conferencing Table 1b: Productivity Apps s (Other service items proposed) Description A00005 Office 365-K1 For kiosk workers are designed for employees such as 'deskless' workers, shift workers who use shared PCs. Include basic features of Exchange Online, SharePoint Online and Office Web Apps view mode A00006 Office 365-K2 Include features of Office 365-K1 Office Web Apps edit mode A00009 SharePoint Online Partner Access Plan SharePoint Online plan for external partner access A00010 SharePoint Online Additional Storage A00011 Lync Online Plan 1 Collaboration, meeting features such as IM and presence, 1-to-1 audio/video calling, etc A00013 Professional Services Package (160 Hours): Helps customers develop successful cloud transition plans Enables efficient workload migration and resource orchestration Provides recommended practices on cloud operations and governance Delivers advanced operational and issue support Page 2 of 10

II. Service Category (B) Business Apps Table 2a: Business Apps s (Service items passing all General, Security and Technical Requirements) Description B00001 Office 365-E1 o SharePoint Online Plan 1 (B00011) o Office Web Apps view mode B00002 Office 365-E2 o SharePoint Online Plan 1 (B00011) B00003 Office 365-E3 o SharePoint Online Plan 2 (B00012) B00004 Office 365-E4 o SharePoint Online Plan 2 (B00012) o Lync Voice & PBX B00005 Exchange Online Plan 1 E-mail, calendar, contacts and task management with anti-virus and antispam Include 25GB mailbox B00006 Exchange Online Plan 2 Include features of Exchange Online Plan 1 Voice mail Legal hold Unlimited mailbox size Page 3 of 10

Table 2b: Business Apps s (Other service items proposed) Description B00007 Lync Online Plan 1 Collaboration, meeting features such as IM and presence, 1-to-1 audio/video calling, etc B00008 Lync Online Plan 2 Include features of Lync Online Plan1 Online meeting Multi-party audio/video conferencing Data sharing (screen/apps/whiteboard) Audio conferencing B00009 Exchange Online Kiosk E-mail, calendar, contacts and task management with anti-virus and antispam 1 GB mailbox Outlook Web Access, Exchange ActiveSync access, POP access to mailbox B00010 Exchange Online Archiving Legal hold Unlimited storage of mailbox data (incl. emails, calendar, tasks) B00011 SharePoint Online Plan 1 Knowledge Management Document and Content Management Collaborative Workspace Workflow Services Photo hosting & sharing Blog, web album, video/audio sharing web site Online community portal Video streaming Web feed management service Online media such as discussion forum, wiki, etc Office Web Apps view mode 1GB storage per user, plus 10GB storage per organization B00012 SharePoint Online Plan 2 Include features of SharePoint Online Plan 1 Office Web Apps edit mode B00013 SharePoint Online Additional Storage B00014 SQL Azure Database backup and restore Highly available and scalable cloud database service built on SQL Server technologies Business intelligence features Page 4 of 10

B00015 CRM Online Get the same powerful CRM software delivered as a cloud service from, enabling instant-on anywhere access worldwide Include 5GB storage per organization B00016 CRM Online Additional Storage (up to 50 GB) B00017 Professional Services Package (160 Hours): Helps customers develop successful cloud transition plans Enables efficient workload migration and resource orchestration Provides recommended practices on cloud operations and governance Delivers advanced operational and issue support III. Service Category (C) Cloud IT Services Table 3a: Cloud IT Services s (Service items passing all General, Security and Technical Requirements) Description C00001 SQL Azure Database backup and restore Highly available and scalable cloud database service built on SQL Server technologies Business intelligence C00002 Windows Azure Storage File backup and restore Provides secure, scalable and easily accessible storage services that remain highly available and durable. Table 3b: Cloud IT Services s (Other service items proposed) Description C00003 Windows Azure Compute Highly-available Compute capacity that enables you to run application code in the cloud and allows you to quickly scales your applications up or down to meet your customer needs. Page 5 of 10

Description C00004 Windows Azure CDN (Content Delivery Network) Moving content closer to where it is needed and used, CDN improves performance by caching content at locations closest to your customers or users to provide the best experience for your application. C00005 Windows Azure Access Control Seamless, single sign-on experience across your cloud applications, while simplifying your development of cloud applications C00006 Windows Azure Service Bus Provides secure messaging and relay capabilities that enable building distributed and loosely-coupled applications in the cloud, as well hybrid application across both private and public clouds. C00007 Windows Azure Caching Provides a distributed, in-memory, application cache service for Windows Azure applications. Instead of relying on slower disk-based storage, applications gain high- speed access and scale to data that is kept in-memory. C00008 Windows Intune Manage and secure computers in your environment through a combination of Windows cloud services and upgrade licensing. Windows Intune delivers cloudbased management and security capabilities through a single web-based administrative console. With Windows Intune, you can manage computers from almost anywhere C00009 Professional Services Package (160 Hours): Helps customers develop successful cloud transition plans Enables efficient workload migration and resource orchestration Provides recommended practices on cloud operations and governance Delivers advanced operational and issue support Page 6 of 10

IV. Service Category (D) Social Media Apps Table 4a: Social Media Apps s (Service items passing all General, Security and Technical Requirements) Description D00001 Office 365-E1 o SharePoint Online Plan 1 (D00005) o Office Web Apps view mode D00002 Office 365-E2 o SharePoint Online Plan 1 (D00005) D00003 Office 365-E3 o SharePoint Online Plan 2 (D00006) D00004 Office 365-E4 o SharePoint Online Plan 2 (D00006) o Lync Voice & PBX D00005 SharePoint Online Plan 1: Knowledge Management Document and Content Management Collaborative Workspace Workflow Services Photo hosting & sharing Blog, web album, video/audio sharing web site Online community portal Video streaming Web feed management service Online media such as discussion forum, wiki, etc Office Web Apps view mode 1GB storage per user, plus 10GB storage per organization Page 7 of 10

Description D00006 SharePoint Online Plan 2 Include features of SharePoint Online Plan 1 Office Web Apps edit mode D00008 Office 365-E1 + Azure Storage. o SharePoint Online Plan 1 + Azure storage (D00011) o Office Web Apps view mode D00009 Office 365-E2 + Azure Storage. o SharePoint Online Plan 1 + Azure storage (D00011) D00010 Office 365-E3 + Azure Storage. o SharePoint Online Plan 2 + Azure storage (D00012) D00011 Office 365-E4 + Azure Storage. o SharePoint Online Plan 2 + Azure storage (D00012) o Lync Voice & PBX D00012 SharePoint Online Plan 1 + Azure Storage Knowledge Management Document and Content Management Collaborative Workspace Workflow Services Photo hosting & sharing Blog, web album, video/audio sharing web site Online community portal Video streaming Web feed management service Online media such as discussion forum, wiki, etc Office Web Apps view mode Azure storage is to support video size at least Page 8 of 10

Description 1GB D00013 SharePoint Online Plan 2 + Azure Storage Include features of SharePoint Online Plan 1 Office Web Apps edit mode Azure storage is to support video size at least 1GB Table 4b: Social Media Apps s (Other service items proposed) Description D00007 SharePoint Online Additional Storage D00014 Professional Services Package (160 Hours): Helps customers develop successful cloud transition plans Enables efficient workload migration and resource orchestration Provides recommended practices on cloud operations and governance Delivers advanced operational and issue support V. Government Public Cloud Related Services Table 5.1 : Staff Service No. S001 S002 Description of Services Environment set-up, configuration and support of normal operation Environment set-up, configuration and support of normal operation Staff Category 2 1 Table 5.2 : Installation and Maintenance Service No. S003 S004 Description of Services Installation of hardware items On-site maintenance service for the hardware items Table 5.3 : Internet Connection Service No. S005 S006 Description of Services Initial installation of Internet Connection Service On-site problem diagnosis service Page 9 of 10

S007 Consultancy service --- END --- Page 10 of 10