Secured Automated Boarding Gate N0D302A N0D302A - Rev. 1
IER SIEGE - HEADQUARTERS IER S.A. 3, rue Salomon de Rothschild 92156 SURESNES CEDEX FRANCE Tel. +33 (0)1 41 38 60 00 Fax +33 (0)1 41 38 62 75 IER dans le monde - IER Worldwide CHINA GERMANY IER Shanghai Kuen Yang Plaza #1101 798 Zhao Jia Bang Road SHANGHAI 200030 P.R.C. Phone: +86 (21) 6473 6792 Fax: +86 (21) 6473 6806 IER GmbH Praklastr. 1 D-31311 UETZE Phone: +49 (0) 5173/6906 30 Fax: +49 (0) 5173/6906 50 SINGAPORE SPAIN IER PTE Ltd 120 Lower Delta Road #14-13/16 Cendex Centre SINGAPORE 169208 Phone: +65 6276 6966 Fax: +65 6271 5563 IER Impresoras Especializadas, S.L. C/ Torre de Don Miguel, 23 E-28031 - MADRID Phone: +34 91 535 89 75 Fax: +34 91 535 89 76 UNITED ARAB EMIRATES UNITED KINGDOM IER Dubai PO Box 37585 DUBAI Phone: +971 4 347 67 20 Fax: +971 4 347 67 03 IER Ltd Unit G4 Middlesex Business Centre Bridge Road SOUTHALL, MIDDX, UB2 4AB Phone: +44 (0)208 744 7650 Fax: +44 (0)208 744 7670 UNITED STATES IER Inc. Dallas 2015 Midway Road, Suite 118 CARROLLTON TX 75006 Phone: +1 (972) 991 2292 Fax: +1 (972) 991 1044 Toll free: 1-800 624 8538 IER Inc. Belton 815 Kirkley Blvd BELTON TX 76513 Phone: +1 (254) 933 5000 Fax: +1 (254)933 5050 Page 2
NOTICE THIS PRODUCT COMES WITH A LITHIUM BATTERY. BATTERY REPLACEMENT MUST IMPERATIVELY BE PERFORMED BY QUALIFIED MAINTENANCE WARNING PERSONNEL. MOREOVER, ONLY IER APPROVED MODELS MAY BE USED. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE WARNING MANUFACTURER S INSTRUCTIONS. The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/tv technician for help. In accordance with FCC requirements, changes or modifications not expressly approved by IER could void the user's authority to operate this product. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. NORWAY: This product is also designed for IT power distribution system with phase-to-phase voltage 230V. NORWAY & SWEDEN: Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk. Page 3
THIS APPLIANCE MUST BE GROUNDED. THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED TO AN ELECTRICAL CIRCUIT THAT IS : WARNING - PROVIDED WITH A GROUND FAULT CIRCUIT INTERRUPTER (GFCI) COMPLYING WITH IEC 364 AND NFC15-100 REGULATIONS, AND - CONFORMING WITH THE VOLTAGE CHARACTERISTICS SPECIFIED BY THE NF EN 50160 STANDARD. The cover(s), door(s) and/or drawer(s) of this product is (are) intended for occasional use and must be normally closed. The warranty shall be null and void in case of use of any spare part, special tool or consumable not expressly approved in writing by IER and in the event of attempted repair or servicing of the machines by persons lacking the requisite technical qualifications. This document contains proprietary information of IER. It may not be reproduced or communicated without prior written of IER. It is intended solely for the use of the product described herein, to the exclusion of any other usage. It is provided as is, for information purposes only, without any warranty of any kind, including any warranty of fitness or a particular purpose, and may be modified by IER at any time. The information and specifications contained in this document are subject to change without prior notice. Translated from French - IER Documentation Department Page 4
In compliance with the European Directive 2002/96/CE relative to the management of Waste Electrical and Electronic Equipment (WEEE) implemented as of August 13, 2005, this product may not be disposed of with regular household waste. All products concerned by this directive are marked with the above symbol. The end owner of this product is responsible for either: Transferring the product to an authorized treatment facility where the product components, recognized to present a hazard to the environment and/or public health, will be recycled and recovered properly, or Consulting with the manufacturer for appropriate product waste management according to the terms of the manufacturer. Page 5
CONTENTS 1. INTRODUCTION... 1.1 GENERAL... 1.1.1 GENERAL DESCRIPTION... 8 8 8 2. SECURED AUTOMATED BOARDING GATE DESCRIPTION... 2.1 10 SINGLE... 10 2.1.1 FRONT OF THE SINGLE... 10 2.1.2 REAR OF THE SINGLE... 10 2.2 DUAL... 12 2.2.1 2.2.2 FRONT OF THE DUAL... REAR OF THE DUAL... 12 12 3. OPTIONAL PERIPHERALS... 14 14 3.1 GENERAL... 3.2 OPTIONAL PASSENGER INFORMATION SCREEN INSTALLED ON THE PORTAL... 3.2.1 3.2.2 DESCRIPTION... ORIENTATION PICTOGRAMS... 15 15 15 3.3 OPTIONAL CONTACTLESS CARD READER... 16 3.3.1 3.3.2 DESCRIPTION... OPERATIONAL PICTOGRAM... 16 16 3.4 OPTIONAL BARCODE SCANNER... 17 3.4.1 3.4.2 3.4.3 DESCRIPTION... OPERATIONAL PICTOGRAMS... BARCODE SCANNING RECOMMENDATIONS... 17 17 17 3.5 OPTIONAL BOARDING ENTITLEMENT PRINTER... 18 3.5.1 3.5.2 DESCRIPTION... OPERATIONAL PICTOGRAM... 18 18 4. OPENING/CLOSING THE DOORS... 19 4.1 PROCEDURE... 19 4.1.1 4.1.2 OPENING THE DOORS... 19 CLOSING THE DOORS... 20 5. OPERATING THE SBG AT SECURED AUTOMATED BOARDING GATE... 21 5.1 POWERING UP/POWERING DOWN THE... 21 5.1.1 5.1.2 POWER UP PROCEDURE... POWER DOWN PROCEDURE... 21 21 6. LOADING PRINT MEDIA... 22 6.1 PROCEDURE... 22 7. PICTOGRAMS, INDICATORS AND SOUND SIGNALS... 24 7.1 PICTOGRAM, INDICATOR AND SOUND SIGNAL FUNCTIONS... 24 Page 6
8. PROCESSING BOARDING OF A PASSENGER... 26 8.1 BOARDING PROCEDURE... 26 9. OPERATING FAULTS... 29 9.1 PAPER JAM... 29 10. MAINTENANCE... 10.1 PROCEDURES... 10.1.1 CLEANING THE SECURED AUTOMATED BOARDING GATE... 10.1.1.1 CLEANING THE PORTAL... 10.1.1.2 CLEANING THE FINGERPRINT READER... 10.1.1.3 CLEANING THE INFORMATION SCREEN OF THE USER INTERFACE... 10.1.1.4 CLEANING THE GLASS WALLS... 10.1.1.5 CLEANING THE PLEXIGLAS PARTS OF THE HOUSING... 10.1.1.6 CLEANING THE HOUSINGS... 10.1.2 CLEANING THE MAIN OPTIONAL DEVICES OF THE SECURED AUTOMATED BOARDING GATE... 10.1.2.1 CLEANING THE INFORMATION SCREEN ON THE PORTAL... 10.1.2.2 CLEANING THE CONTACTLESS CARD READER... 10.1.2.3 CLEANING THE BARCODE SCANNER... 10.1.2.4 CLEANING THE BOARDING ENTITLEMENT PRINTER... 31 31 31 31 31 31 31 32 32 33 33 33 33 33 Page 7
1 INTRODUCTION 1.1 GENERAL Note: The photos in the present document may not reflect the exact color and/or certain other aspects of the actual Boarding Gates installed on your site as they are can vary according to customer request. This document is intended for the user. It provides a general description of the Secured Automated Speed Boarding Gate with ASDAS Security System and describes the steps to follow to rapidly solve incidents that can occur during gate operation. This document also describes the various pictograms, indicators and sound signals installed to ensure optimized passenger flow through the gate and to help avoiding the possible problems listed below that might occur: - Fingerprint read errors Contactless smart card read errors Barcode (on multiple media type and format) read errors Fraudulent use of the gate 1.1.1 General Description The Secured Boarding Gate is designed to automate the boarding process of one or several lines of passengers and thus to speed up access to the plane while responding to the most demanding security requirements. The gate includes the following technologies to achieve compliance with high security standards: - Passenger authentication technologies, such as: Biometrics Radio Frequency Identification (RFID) (optional) 2D barcode scanning (optional) - Automatic Systems Detection & Analysis Solution (ASDAS) technology: The Single Person Detection system makes it possible to ensure that only one single person passes through the gate. This is achieved with the built in ASDAS control system. Single person detection is performed at the time the passenger passes through the portal of the. The ASDAS control system is able to handle all possible configurations, such as adults passing through, children, carried bags, pulled or pushed luggage, etc. with a high success rate. The SBG AT has an open platform, based on the airline industry standards (AEA, CUSS), which makes it possible to fully interface the with the airlines' or railways' Departure Control Systems (DCS), and remote control systems. is available in several versions: - SINGLE, provided with a single walkway - DUAL with two walkways - ADA featuring a wide walkway complying with ADA (Americans with Disabilities Act) regulations. Page 8
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2 SECURED AUTOMATED BOARDING GATE DESCRIPTION 2.1 SINGLE (Refer to item numbers in the illustrations, see figure page 11). 2.1.1 Front of the SINGLE The basic configuration of the SINGLE is the following: - ASDAS security portal (1) (single person detection system) comprising: Two orientation pictograms (2), in the shape of vertical light strips, signaling whether or not the gate is available - Biometric module comprising: Fingerprint reader (3) allowing the passenger to authenticate him/herself with a finger, usually the forefinger, at the time of boarding Operational pictogram (4) indicating to the passenger whether the authentication system is ready or not - User interface with a liquid crystal passenger information screen (5) explaining how to proceed and how to board - Left-hand, active, housing (6) (encloses the operational modules) - Right-hand, inactive, housing (7) (allowing installation of a second walkway) - Left (8) and right (9) glass wall marking the boundaries of the walkway and making it impossible for another passenger to supplant the one authenticated. The single person detection security portal (1) secures the entry of the walkway by limiting the access to one single person at a time. At the other end of the walkway, a flap (10) permits or prohibits exiting the gate. The area between the portal and the gate's flap is thus secured, which allows: - isolating the passenger physically during the authentication process - guaranteeing that only one single person passes through the gate Depending on the result of fingerprint data processing, the gate's flap opens or remains closed, allowing the passenger either to proceed or denying him/her access to the plane. 2.1.2 Rear of the SINGLE The following element is located at the rear of the gate: - Optional emergency button (11) located at the rear of the left, active, housing (6), allowing the personnel to release and open the flap (10). Page 10
Figure 2.1 SINGLE Page 11
2.2 DUAL (Refer to the item numbers in the illustrations, see figure page 13). 2.2.1 Front of the DUAL The configuration of the DUAL is the following: - Basic SINGLE (see page 10) whose inactive right-hand housing (7) is turned into an active housing for the second walkway. Elements added to the SINGLE for the second walkway: - Single person detection portal (11) comprising the following: Two orientation pictograms (12), in the shape of vertical light strips, signaling whether or not the gate is available - Biometric module similar to the one present on the SINGLE, comprising the following: Fingerprint reader (14) allowing passenger authentication Operational pictogram (15) inviting or not inviting the passenger to use the authentication system - LCD passenger information screen (16) explaining how to proceed and how to board - Glass wall (13), which marks the boundaries of the second walkway together with the now intermediate glass wall (9) of the dual gate. - Flap (17) 2.2.2 Rear of the DUAL The following elements are located at the rear of the DUAL: - Optional emergency button (18) located at the rear of the right housing (7), allowing the personnel to release and open the flap (17) of the right-hand walkway. - Optional emergency button (19) located at the rear of the left housing (6), allowing the personnel to release and open the flap (10) of the left-hand walkway. Page 12
Figure 2.2 DUAL Page 13
3 OPTIONAL PERIPHERALS 3.1 GENERAL The can feature the following options to implement various boarding procedures, such as: - Passenger information screen (1), installed in the external, upper part of the portal, dedicated to displaying passenger boarding or other information - Contactless card reader (4) (RFID technology) for passenger authentication based on the previously recorded biometric fingerprint data on an individual portable medium - Barcode scanner (5), able to process barcodes present on various media - Thermal printer (6) for printing boarding entitlements delivered to the passenger Note: Optional operational pictograms (2) are associated with each one of the optional peripherals inviting the passenger to perform or not perform the required action. Optional orientation pictograms (3) can be included to guide the passenger through the boarding process. Figure 3.1 Example: DUAL with all Options Page 14
3.2 OPTIONAL PASSENGER INFORMATION SCREEN INSTALLED ON THE PORTAL 1. Single Person Detection Portal 2. Passenger Information Screen 3. Orientation Pictogram 3.2.1 Description To be easily visible for all passengers, the information screen (2) is installed in the upper part of the portal (1). Animated video sequences can be played on this LCD screen to inform the passengers before entering the gate of how the gate functions and of the boarding process. It is also possible to display the following type of information: - Flight number - Flight confirmation - Airline logo 3.2.2 Orientation Pictograms The orientation pictograms (3), in the shape of two vertical light strips, are placed in the two jambs of the portal (1). If the strips light up green, they inform the passenger to enter the automated gate and if they are red, to wait outside the gate. Note: Red pictograms can also mean that the gate is out of order. These pictograms placed in the portal jambs are not optional. Page 15
3.3 OPTIONAL CONTACTLESS CARD READER 1. RFID Contactless Card Reader 2. Operational Pictogram 3.3.1 Description The contactless RFID (Radio Frequency Identification) card reader is used to authenticate the passenger at the time of boarding. Digital passenger ID can be stored on various media: - Contactless card - NFC cell phone The passenger using a contactless card or a NFC cell phone is the only one carrying his/her biometric data on one of these media. 3.3.2 Operational Pictogram The operational pictogram corresponding to the contactless card reader informs the passenger of the following: - device is ready for authentication - authentication completed Page 16
3.4 OPTIONAL BARCODE SCANNER 1. Barcode Scanner 2. Operational Pictogram Corresponding to the Scanner Illumination System 3. Operational Pictogram 3.4.1 Description The barcode scanner (1) can handle multiple barcode media, such as: Note: traditional boarding passes A4-size documents cell phone screens credit card size plastic cards The Barcode successfully read sound signal is activated to confirm correct barcode reading. On the other hand, the Barcode rejected sound signal is activated for a non-valid boarding document. 3.4.2 Operational Pictograms The barcode scanner illumination system (2), located under the scanner window acts as an operational pictogram to inform the passenger of the following: - If the scanner illumination system (2) is off, the barcode scanner is not operational - If the illumination system is on, the barcode scanner is ready for operation or is scanning a barcode The operational pictogram (3), associated with the barcode scanning function of the gate, informs the passenger of the following: - whether or not the scanner is operational (pictogram activated/deactivated) - how to proceed (scanner is ready to scan a barcode, barcode scanning is completed) 3.4.3 Barcode Scanning Recommendations IMPORTANT: When scanning barcodes, it is important to keep the following recommendations in mind: - Present one single document at a time. - Place the barcode face down on and in the center of the scanner window, if possible, without moving it. - If thin paper documents, printed on both sides, need to be scanned, strong ambient light might enhance paper translucency and interfere with correct barcode scanning. Therefore, IER recommends the use of document media not printed on the back side or at least with a blank zone on the back of the barcode area. Furthermore, IER encourages its customers not to use very thin paper, colored paper, recycled paper, or documents that are damaged or folded in the barcode area. Page 17
3.5 OPTIONAL BOARDING ENTITLEMENT PRINTER 1. 2. 3. 4. Boarding Entitlement Printer Blank Media Operational Pictogram Passenger Receipt (Boarding Entitlement) 5. Rear Part of the Secured Automated Boarding Gate 3.5.1 Description The thermal printer (1) prints a boarding entitlement (4) on the roll media (2) if there are any changes to the boarding information and delivers it to the passenger. For waitlisted passengers, for example, the boarding entitlement bears the following information: - Seat number Flight number Airport of departure and arrival Airline logo The printer is located in the rear part (5) of the secured boarding gate, next to the flaps. Taking the boarding entitlement causes the flaps to open. 3.5.2 Operational Pictogram The operational pictogram (3), dedicated to the thermal printer (1), informs the passenger of the presence of the boarding entitlement in the output slot of the printer (4). It also informs the passenger of its operational status: - pictogram activated/deactivated - printing in progress - boarding entitlement taken Page 18
4 OPENING/CLOSING THE DOORS 4.1 PROCEDURE 4.1.1 Opening the Doors The two doors of the housing open in the same way. They are unlocked with a latch (1) located just above the flap (3), discreetly integrated into the side panel of the housing. To open the left door (2) located behind the flap (3), press on the right edge of the latch (1). This releases door. IMPORTANT: When releasing the door, hold it, remove it from its seat and carefully place it on the floor to avoid any personal injury and/or damage to the door. To open the right hand door (4) located before the flap (3), press on the left edge of the latch (1). IMPORTANT: When releasing the door, hold it, remove it from its seat and carefully place it on the floor to avoid any personal injury and/or damage to the door. Page 19
4.1.2 Closing the Doors To close the door (1), install it in its seat, and push it home. Note: Insert the two tabs of the door (1) into the corresponding slots (2) before shutting the door. To be able to lock the door, it has to be flush with the surrounding side panel and the latch must be in its original position, i.e. not pushed in on either side. Page 20
5 OPERATING THE SBG AT SECURED AUTOMATED BOARDING GATE 5.1 POWERING UP/POWERING DOWN THE (Refer to the corresponding item numbers in the figures below). 5.1.1 Power Up Procedure - Open the door located behind the flap (see page 19). - Set the circuit breakers (1), (2) and (3) to the I-position. Close the door (see page 19). - Check flap movement by opening and closing them using a maintenance service boarding pass. - Check the correct open and closed positions of the flaps. 5.1.2 Power Down Procedure - Open the two doors of the SBG AT (see page 19). - Power down the computer by pressing pushbutton (5) for approximately five seconds. - Wait for two minutes until the computer (4) has completely shut down. - Open the circuit breakers (1), (2) and (3) and close the doors (see page 19). Note: - Circuit breaker (1) powers or cuts power to the frequency inverter. - Circuit breaker (2) allows the 24V power supply to flow or to be cut (e.g.: thermal printer, mechanism controller module, pictograms and barcode scanner). - Circuit breaker (3) allows the 220V power supply to flow or to be cut. Figure 5.1 Powering Up/Powering Down the Page 21
6 LOADING PRINT MEDIA 6.1 PROCEDURE IMPORTANT: The heat-sensitive side of the media must IMPERATIVELY face up. To check which one is the heat sensitive side, simply scratch the media with your fingernail: black marks appear on the thermal side. - Power up the secured boarding gate (see page 21 ). - To gain access to the thermal printer, open cover (1) entirely by pressing down as shown in the illustration below. IMPORTANT: For easy access to the printer and to avoid any injury especially to your face when working on the printer, be sure to: - keep your face away from the cover (1) and to - fully open the cover (1) (more than 90 ). - Remove the roll media shaft (2) from the rear of the printer and place the media (4) on spindle (3), making sure to center it. Note: Page 22 For correct media feeding, make sure that the leading edge of the media is neatly cut at a right angle.
- Insert the media under the paper guide (5) until it is drawn into the printer. - Install the roll media shaft and make sure that shaft (8) is correctly inserted in its seats (7) and centered. - Remove the cut media (6), and close the cover (1). Page 23
7 PICTOGRAMS, INDICATORS AND SOUND SIGNALS 7.1 PICTOGRAM, INDICATOR AND SOUND SIGNAL FUNCTIONS The Secured Boarding Gate features a full range of pictograms, indicators and sound signals to optimize passenger flow. To easily locate the pictograms listed in the following Pictogram Functions table, we have numbered them in the illustrations below. Figure 7.1 Locating the Pictograms Page 24
The table below lists all the pictograms and sound signals, their functions and their various states. (Refer to the item numbers, see figure page 25). Note: If the orientation pictogram (5) (at the entry of the walkway) has the shape of two red crosses the is in the Alarm-state and indicates that a passenger has tried to enter the gate through the exit (i.e. case of an "Intruder enters gate in opposite direction"). Page 25
8 PROCESSING BOARDING OF A PASSENGER 8.1 BOARDING PROCEDURE To be able to access the boarding area, the passenger has to pass through the secured automated boarding gate (). To do so, he or she has to follow the steps below: - The passenger comes up to the portal (1). - The orientation pictograms on the portal jambs (2) are green and steadily lit. The three green arrows of the orientation pictogram at the entrance of the walkway (3) light up dynamically. - The passenger passes through the portal and enters the walkway. - As soon as the passenger has entered the walkway, the orientation pictograms (2) light up red to inform the other passengers to wait outside the gate as it is busy. Note: Page 26 If a second passenger tries to enter the gate while someone is already inside, he or she creates an intruder situation which causes the following to happen: any kind of authentication is deactivated the orientation pictograms (2) on the portal jambs (1) light up red and blink the three dynamic arrows of the orientation pictogram (3) light up red in reverse direction, inviting the second passenger to leave the gate through the entrance. If the second passenger has not left the gate after a certain amount of time a sound alarm is triggered.
- The passenger reaches the user interface (8) and follows the instructions displayed on the screen (7) to find out how to proceed with authentication: either using the fingerprint reader (4); in this case, the operational pictogram (9) associated with the reader lights up green, or using the contactless card reader (5), or the barcode scanner (6). Note: An operational pictogram is associated to each of these authentication devices. The lighting up of one of the pictograms invites the passenger to use the corresponding authentication device. Page 27
- Once the passenger has successfully authenticated him/herself: the flaps (10) open the three arrows of the orientation pictogram at the exit of the walkway (11) light up green, inviting the passenger to leave the gate through the exit. Note: If there are any changes to the passenger's boarding information, a boarding entitlement (12) is printed which the passenger has to remove from the printer before leaving the gate. In this case, the flap (10) opens only once the passenger has removed the document. - The passenger leaving the walkway causes the gate to reboot and to be ready to process boarding of the following passenger. Page 28
9 OPERATING FAULTS 9.1 PAPER JAM If a paper jam occurs in the printer, proceed as follows: - Do not power down the boarding gate. - To gain access to the printer, fully open the cover (1) by pressing down on it as shown in the illustration below. IMPORTANT: To easily access the printer and to avoid being hurt by the cover (especially in the face), we recommend you take the following precautions: - Keep your face away from the cover (1) - Fully open the cover (1) (beyond the 90 angle). - Rotate the ouput slot (2), and open the inner printer cover (3) to be able to access the area where the jam has occurred (4). Page 29
- Remove the media roll. - Remove the jammed paper and any chaff resulting from the jam. - Having cleared the jam, close the inner printer cover (3) and rotate the output slot (2) back to its original position. IMPORTANT: To easily access the printer and to avoid being hurt by the cover (especially in the face), we recommend you take the following precautions: : - Keep your face away from the cover (1) - Close the cover (1). - Install the media roll (see page 22). Page 30
10 MAINTENANCE 10.1 PROCEDURES 10.1.1 CLEANING THE SECURED AUTOMATED BOARDING GATE (Refer to the item numbers in the illustrations, see figure page 32). 10.1.1.1 CLEANING THE PORTAL To clean the metal parts of the portal (1), use a soft, lint-free cloth and a stainless steel cleaning agent. An approved cleaning agent, P/N 0/6031/000, can be ordered from Automatic Systems. Clean the Plexiglas sensor masking strips (7) and pictogram covers (2) using a soft, lint-free cloth dampened with an appropriate Plexiglas cleaning agent. IMPORTANT: Ensure that the cleaning agent leaves an anti-static coating on the Plexiglas to prevent dirt build-up. Do not use any abrasive or corrosive cleaning agents containing chlorine. 10.1.1.2 CLEANING THE FINGERPRINT READER To ensure optimum reader performance, the fingerprint reader (3) has to be cleaned as often as necessary. Use one of the soft, lint-free cloths contained in the cleaning kit, IER P/N S32129A. 10.1.1.3 CLEANING THE INFORMATION SCREEN OF THE USER INTERFACE Clean with caution and as often as necessary the liquid crystal screen (6), which is part of the user interface (5). To remove fingerprint marks and dust from the screen, carefully wipe it with a dry, soft and lint-free cloth. If that does not help to remove the marks, moisten the cloth with a liquid crystal screen cleaning agent and wipe the screen again. IMPORTANT: Make sure the screen is switched off before starting to clean it. Exclusively use liquid crystal screen cleaning products not containing any alcohol. Do not apply pressure to the outer plastic layer of the screen when cleaning it, as this may permanently damage the screen. 10.1.1.4 CLEANING THE GLASS WALLS IMPORTANT: Exclusively use window cleaners not containing any vinegar to clean the glass walls. Only use soft, non-abrasive cloths containing cotton. To clean the glass walls (9) and (10) use a soft cloth dampened with isopropyl alcohol or with a non-abrasive window cleaner not containing any vinegar. Remove dust from and clean the sensor masking strip (14) using a soft cloth dampened with a non-aggressive Plexiglas cleaning agent having anti-static properties. Page 31
10.1.1.5 CLEANING THE PLEXIGLAS PARTS OF THE HOUSING To clean the Plexiglas parts (12) and (13) of the Secured Automated Boarding Gate housing use a soft cloth moistened with Plexiglas cleaning agent. IMPORTANT: Ensure that the cleaning agent leaves an anti-static coating on the Plexiglas to prevent dirt build-up. Do not use any abrasive or corrosive cleaning products containing chlorine. Never use any paint thinner or any organic solvent. 10.1.1.6 CLEANING THE HOUSINGS To clean the housings, use a soft, lint-free cloth and a stainless steel cleaning agent. An approved cleaning agent, P/N 0/6031/000, can be ordered from Automatic Systems. Clean the flap(s) (8) with a cleaning agent for plastic surfaces. Remove dust from and clean the sensor masking strip (7) using a soft cloth dampened with a non-aggressive Plexiglas cleaning agent having anti-static properties. Figure 10.1 Cleaning the Secured Automated Boarding Gate Page 32
10.1.2 CLEANING THE MAIN OPTIONAL DEVICES OF THE SECURED AUTOMATED BOARDING GATE (Refer to the item numbers in the illustrations, see figure page 34). 10.1.2.1 CLEANING THE INFORMATION SCREEN ON THE PORTAL Clean with caution and as often as necessary the liquid crystal screen (15), located in the upper part of the portal. To remove fingerprint marks and dust from the screen, carefully wipe it with a dry, soft and lint-free cloth. If that does not help to remove the marks, moisten the cloth with a liquid crystal screen cleaning agent and wipe the screen again. IMPORTANT: Make sure the screen is switched off before starting to clean it. Exclusively use liquid crystal screen cleaning products not containing any alcohol. Do not apply pressure to the outer plastic layer of the screen when cleaning it, as this may permanently damage the screen. 10.1.2.2 CLEANING THE CONTACTLESS CARD READER Clean the contactless card reader (16) as often as necessary to ensure optimum reader operation. To clean the reader, use one of the soft, lint-free cloths contained in the cleaning kit, IER P/N: S32129A. 10.1.2.3 CLEANING THE BARCODE SCANNER It is vital for optimum barcode scanner (17) operation that the scanner window is kept clean. Wipe it as often as necessary. To clean the scanner window, use a soft, lint-free cloth from the cleaning kit, IER P/N S32129A. IMPORTANT: Never spray or splash any water or other liquid cleaning agent on the scanner window and never use any product likely to scratch the window. 10.1.2.4 CLEANING THE BOARDING ENTITLEMENT PRINTER Periodic maintenance of the boarding entitlement printer (18) mainly consists of cleaning the printhead and the platen. IMPORTANT: Cut the power supply to the printer by opening the circuit breaker (2) (see page 21). Never touch the printhead with your bare fingers. Never clean the printhead immediately after a printing session as the heating elements can reach very high temperatures. Never use any sharp or abrasive tools or means that could damage the printhead. - Use the dust remover can from the cleaning kit, IER P/N S32129A, to remove any Page 33
dust from the printer, especially from the paper path. - To clean the printhead, use the alcohol filled foam swabs from the cleaning kit, IER P/N S32129A. - Clean the entire platen surface using one of the soft lint-free cloths contained in the cleaning kit, IER P/N S32129A. Moisten the cloth with cleaning solution also contained in the cleaning kit. Figure 10.2 Cleaning the Main Optional Devices of the Secured Automated Boarding Gate Page 34