IER 600 TECHNICAL MANUAL N0B612A. Reader

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1 IER 600 Reader TECHNICAL MANUAL N0B612A

2 IER SIEGE - HEADQUARTERS IER S.A. 3, rue Salomon de Rothschild SURESNES CEDEX FRANCE Tel. +33 (0) Fax +33 (0) IER dans le monde - IER Worldwide CHINA GERMANY IER Shanghai Kuen Yang Plaza # Zhao Jia Bang Road SHANGHAI P.R.C. Phone: +86 (21) Fax: +86 (21) IER GmbH Praklastr. 1 D UETZE Phone: +49 (0) 5173/ Fax: +49 (0) 5173/ SINGAPORE SPAIN IER PTE Ltd 120 Lower Delta Road #14-13/16 Cendex Centre SINGAPORE Phone: Fax: IER Impresoras Especializadas, S.L. C/ Torre de Don Miguel, 23 E MADRID Phone: Fax: UNITED ARAB EMIRATES UNITED KINGDOM IER Dubai PO Box DUBAI Phone: Fax: IER Ltd Unit G4 Middlesex Business Centre Bridge Road SOUTHALL, MIDDX, UB2 4AB Phone: +44 (0) Fax: +44 (0) UNITED STATES IER Inc. Dallas 2015 Midway Road, Suite 118 CARROLLTON TX Phone: +1 (972) Fax: +1 (972) Toll free: IER Inc. Belton 815 Kirkley Blvd BELTON TX Phone: +1 (254) Fax: +1 (254) Page II

3 NOTICE THIS PRODUCT COMES WITH A LITHIUM BATTERY. BATTERY REPLACEMENT MUST IMPERATIVELY BE PERFORMED BY QUALIFIED MAINTENANCE WARNING PERSONNEL. MOREOVER, ONLY IER APPROVED MODELS MAY BE USED. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE WARNING MANUFACTURER S INSTRUCTIONS. The United States Federal Communications Commission (in 47 CFR ) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Use of a shielded cable is required to comply within Class A limits of Part 15 of FCC Rules. Pursuant to Part of the FCC Rules, any changes or modifications to this equipment not expressly approved by IER may cause harmful interference and void the FCC authorization to operate this equipment. NORWAY: This product is also designed for IT power distribution system with phase-to-phase voltage 230V. NORWAY & SWEDEN: Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk. THIS APPLIANCE MUST BE GROUNDED. THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED TO AN ELECTRICAL CIRCUIT THAT IS WARNING - PROVIDED WITH A GROUND FAULT CIRCUIT INTERRUPTER (GFCI) COMPLYING WITH IEC 364 AND NFC REGULATIONS, AND - CONFORMING WITH THE VOLTAGE CHARACTERISTICS SPECIFIED BY THE NF EN STANDARD. The cover(s), door(s) and/or drawer(s) of this product is (are) intended for occasional use and must be normally closed. The warranty shall be null and void in case of use of any spare part, special tool or consumable not expressly approved in writing by IER and in the event of attempted repair or servicing of the machines by persons lacking the requisite technical qualifications. The information and specifications contained in this document are subject to change without prior notice. This document contains proprietary information of IER. It may not be reproduced or communicated without prior written authorization of IER. It is intended solely for the use of the product described herein, to the exclusion of any other usage. It is provided as is, for information purposes only, without any warranty of any kind, including any warranty of fitness or a particular purpose, and may be modified by IER at any time. Translated from French - IER Documentation Department Page III

4 In compliance with the European Directive 2002/96/CE relative to the management of Waste Electrical and Electronic Equipment (WEEE) implemented as of August 13, 2005, this product may not be disposed of with regular household waste. All products concerned by this directive are marked with the above symbol. The end owner of this product is responsible for either: Transferring the product to an authorized treatment facility where the product components, recognized to present a hazard to the environment and/or public health, will be recycled and recovered properly, or Consulting with the manufacturer for appropriate product waste management according to the terms of the manufacturer. Page IV

5 CONTENTS 1. DOCUMENT SPECIFICATIONS SIZE AND GRAMMAGE OF THE SUPPORTED BARCODE DOCUMENTS Reading On-Screen Barcodes ACCEPTED BARCODE FORMATS Barcode Types that Can be Used with the Reader... Reading On-Screen Barcodes READER CONFIGURATION INTERFACE ACCESSING THE READER CONFIGURATION INTERFACE Change the IP Address of the Computer... Connect Yourself to the Reader... Identify Yourself... Icons Found Throughout the Configuration Pages DESCRIPTION OF THE HTML CONFIGURATION INTERFACE CONFIGURING THE READER IP ADDRESS Procedure CONFIGURING THE RS232 SERIAL PORT Access the Serial RS232 Link Configuration Page Configure the Serial RS232 Data Link CONFIGURING THE READER USB CONNECTION Set the Reader USB Properties SETTING THE READER TIME Access the Time Page APPLICATION WEB SERVICE OPTION Accessing the Application Web Service Option CONFIGURING THE READER FUNCTIONS... Access the Reader Functions Configuration Page... List and Descriptions of the Reader Functions ACCESSING THE COUNTER PAGE APPLICATION MANAGEMENT INTERFACE Accessing the Application Management Interface Description of the application management page READER DRIVER MANAGEMENT INTERFACE Display the Reader Driver Versions Description of the Driver Management Page DOWNLOADING FILES TO THE READER File Download Procedure Downloading an Application Downloading a Driver CONFIGURATION AND ADJUSTMENT INTERFACE General Description Access to the Events (Log) File Displaying the Events Having Occurred on the Reader Filtering the Events Other Configuration and Adjustment Interface Links Page V

6 3. TECHNICAL SPECIFICATIONS GENERAL CHARACTERISTICS Page VI Certifications... Connections Connection to the AC Power Source Communications Interfaces... Documents with Barcodes... Dimensions and Weight

7 CHAPTER 1 DOCUMENT SPECIFICATIONS Page 1

8 Page 2

9 1.1 SIZE AND GRAMMAGE OF THE SUPPORTED BARCODE DOCUMENTS The accepted boarding pass media sizes are as follows: ATB1 or ATB2 paper, weighing either gsm, - or thin paper weighing 80 gsm, or even 60 gsm. ATB1 or ATB2 wallet type boarding passes with fold-back pocket. A4 (21 cm by 29.7 cm) size paper weighing 80 gsm. IMPORTANT : Thin paper: - When using thin paper boarding passes, the print on the reverse side of the pass can interfere with the scanning process, even more so if the reader is located in a brightly lit area (translucency effect). - Therefore, IER recommends the use of documents that are blank on the reverse side or having a blank area on the back side of the area dedicated to the barcode Reading On-Screen Barcodes The barcode media can also be the screen of a mobile phone, a PDA or any other portable multi-media appliance equipped with a screen (see page 4). Page 3

10 1.2 ACCEPTED BARCODE FORMATS Barcode Types that Can be Used with the Reader 1D Barcode: Code 128 Code 39 Interleaved 2 of 5 2D Barcode: Aztec Datamatrix PDF 417 QR Code Figure 1.1 Sample barcodes supported by the reader IMPORTANT : The barcodes must not exceed the following dimensions: 80 x 52mm (3.15in by 2.05in). Note: The barcode reader module accepts certain barcodes of the formats listed, depending on the software configuration required by your application. To enhance the capabilities of your reader, contact IER Reading On-Screen Barcodes The reader will recognize 2D barcodes displayed on the screens of mobile phones, PDAs etc. IMPORTANT : For on-screen barcodes, IER recommends the following 2D barcode formats: Aztec Datamatrix QR Code Page 4

11 CHAPTER 2 READER CONFIGURATION INTERFACE Page 5

12 Page 6

13 2.1 ACCESSING THE READER CONFIGURATION INTERFACE Preliminary Steps: - Reader configuration is carried out using any recent internet browser. - Beforehand, connect the reader to the Ethernet port of a computer using a crossover cable. - Deactivate the automatic network addressing function of the computer. - To be able to connect yourself to the reader, it is necessary to assign a static IP address to the computer. See a summary of the procedure below Change the IP Address of the Computer The default IP address of the reader is: with subnetwork mask: Access the Local Area Connection Properties window on your computer: a) Select Internet Protocol (TCP/IP), b) Select Properties. In the Internet Protocol Properties (TCP/IP) window: a) Select the Use following IP address option b) Type the IP address (e.g ) and supply the subnetwork mask ( ) Note: The specified IP address must belong to the same segment as the one of the reader. c) Select OK Connect Yourself to the Reader a) Power up the reader and wait for the initialization sequence to be completed. b) Type the IP address of the reader into the address field of your internet browser and confirm. This causes the user identification page to be displayed. Page 7

14 Note: If this is not a valid address, it is due to one of the following reasons: - Your reader has a specific address required by your application. In this case, contact the department concerned of your company or your IER representative to obtain the specific address. - The address of the reader has been changed for an unknown reason. In this case, send the IP command over the RS232 link to the reader in order to obtain the new fixed IP address. Figure 2.1 Identification Page Identify Yourself Figure 2.2 User Identification Window Page 8

15 The configuration interface is customized for the user ID of the user connecting to the reader. There are three access levels corresponding to specific access rights: Level 1: read rights only for standard reader parameters. Level 2: read rights for standard reader parameters and configuration of data connection (IP, USB, RS232) characteristics. Level 3: read and modification rights for all reader parameters. Figure 2.3 Complete configuration interface (Level 3) Icons Found Throughout the Configuration Pages Log out from the configuration interface. If you exit the application you will have to identify yourself again to be able to access the home page. Go back to the Home page. You do not have to identify yourself again. Apply all modifications. Clicking this icon means that all modifications made will be confirmed. Upload configuration files. Clicking this icon transfers the configuration files to the server and saves them. Reset maintenance counters. Reset general counters. Page 9

16 2.2 DESCRIPTION OF THE HTML CONFIGURATION INTERFACE The HTML configuration home page displays a number of sub-titled icons depending on the user's rights. The icons are active links; they are selected to access the related menu. The table below shows all the icons that may appear on the home page and the level they belong to. Note: Although accessible, a menu may be read-only. In this case, the functions for modifying the displayed parameters are invisible or inoperative. Lev. 3 - Display /download the log (trace) files listing the events having occurred during reader program execution. - Configure the reader functions. Lev. 1, 2, 3 - Event counters page (reads, errors, jams). Lev. 2, 3 - Network (IP) connection configuration interface. Lev. 2, 3 - USB connection configuration interface. Lev. 3 - Application management interface. Page 10

17 Lev. 3 - Firmware management interface. Lev. 3 - Setting the reader date and time. Lev. 3 - Barcode reading parameters configuration. Non-accessible parameters. Lev. 2, 3 - RS232 serial port configuration. Page 11

18 2.3 CONFIGURING THE READER IP ADDRESS Procedure a) On the home page, select the Network icon. b) In the Network Connection Properties window, enter the required parameters: - the "enable" option in the "DHCP" area to allocate a fixed address to the reader, Page 12 - the fixed IP address, - the sub-net mask, - the default gateway, - the network domain name, - the default DNS server address, - the secondary DNS server address,

19 2.4 CONFIGURING THE RS232 SERIAL PORT Access the Serial RS232 Link Configuration Page a) On the home page, select the Connection icon. b) On the next page, select the link Host connection configuration c) Then select the link RS232 COM1 settings. The serial link configuration page is displayed. The parameter table offers you the possibility to modify the configuration: - Name of serial port (Serial port), - Data transmission speed (Baud rate), - Number of data bits (Number of data bits), - Parity (Parity) - Number of stop bits (Number of stop bits). Figure 2.4 Serial Link Configuration Page Configure the Serial RS232 Data Link The menus below enable you to carry out the following: a) Modify the parameters by selecting the desired value from the drop down menus b) Go back to the current value by clicking Running value c) Select the default value by clicking Default value. Having modified a value, click OK to confirm or CANCEL to cancel the change. Page 13

20 2.5 CONFIGURING THE READER USB CONNECTION Set the Reader USB Properties a) On the home page, select the USB icon. b) In the USB connection properties window, enter the required parameters: - In the USB mode field, select IP connection mode by selecting None or select a USB connection by choosing Ip/usb, Page 14 - the fixed IP address, - the sub-net mask.

21 2.6 SETTING THE READER TIME Access the Time Page a) On the home page, select the Date & Time icon. b) On the required each of confirm Apply. time setting screen, select the value from the drop-down list for the fields to be configured, then the date and time by clicking Page 15

22 2.7 APPLICATION WEB SERVICE OPTION Accessing the Application Web Service Option The Application Web Service menu option is used to select the communications mode: AEA, or Web Service (customer-specific mode). a) To access the Application Web Service option, select the special Firm600 configuration / Application menu from the home page. b) The Application Web Service is also accessible from the Configuration & Adjustments menu. c) Then select the link to Firm600 / Web Service configuration file. d) Then select the link to Transaction Mode. e) Select the Mode link. f) From the drop-down list, select the desired mode: Web Service, AEA, AEA and Web Service, g) After selecting the mode, confirm the choice by selecting OK. Page 16

23 2.8 CONFIGURING THE READER FUNCTIONS Access the Reader Functions Configuration Page a) On the home page, select the Application icon. b) On the next page, select the link Boarding gate reader. c) Then, select the link Barcode Type reader parameters. d) The reader functions configuration page will display. To modify a function, simply select that function. This causes the function's status window to open and allows you to change the desired value. (see page 18). Example of a function status window, allowing you to: - modify the value of a function by selecting another value from a drop-down list, - reuse the current value by selecting the Running value command, - select the "factory" setting by selecting the Default value command, - cancel the change: CANCEL, - accept the change: OK. Page 17

24 2.8.2 List and Descriptions of the Reader Functions Note: The default values are shown in bold in the table. Function Description Possible Values Default state Barcode scanning - Opened: Activated (scanner window activated). - Closed: Deactivated (scanner window deactivated). Trigger Mode Optimized detection of barcodes - Auto mode: Activated. - Serial mode: Deactivated (detection by the imager). Beep decode "Beep" on detection of barcode - No: Activated (reader "beeps"). - Yes: Deactivated (reader "beeps"). Illumination light Lighting via the imager (red beam) - Off: Deactivated. - Red light: Activated. Internal read timeout Imager deactivation timeout after barcode detection Active in serial trigger mode only: - 0: Deactivated ("Auto trigger mode"). - from 1 to ms: Activated ("Serial trigger mode"). Delay between same code Time required between two reads of the same barcode - 3: 3s. - from 1 to 99s. Delay between different codes Time required between two reads of different barcodes - 0: 0s. - from 1 to 99s. Code ID Detection of barcode identification headers PDF Not configurable - Yes: Authorized. - No: Not authorized. Code 128 Code 39 Interleaved 2 of 5 Interleaved 2 of 5 Ind Authorization to read these barcode types? Code Matrix 2 of 5 Code Data Matrix Code 2D Aztec QR Code Page 18

25 2.9 ACCESSING THE COUNTER PAGE The counter page gives a list of significant events that have occurred while the machine was being used. Note: The table of events that is displayed varies according to the type of IER product (reader, printer etc.) that is being used. a) Select Counters from the home page. b) In the summary of events that have occurred on the product, look for the desired information. Note: All events having occurred since the first power up of the product are recorded in the Main counters column. The events having occurred since the last counter reset are recorded in the Partial counters column. c) If you wish to reset the partial counters column, click Clear partial counters. IMPORTANT : The command Clear main counters resets all counters since the first power-up of the product. Page 19

26 2.10 APPLICATION MANAGEMENT INTERFACE Accessing the Application Management Interface - On the home page, select the Application software icon Description of the application management page The application management interface page relates to the program versions installed on the reader main PCB. On the right side of this page there are commands that can be used to carry out the following actions: Access the event (log) files page of the reader. Download and save the event (log) files in "txt" format. Download an application to the reader from a network server (see page 23). Download an application to the reader from the system host (see page 23). Reinstall the default (factory) configuration. Page 20

27 Delete the temporary event files. Restart individual applications (without having to restart the operating system). Restart the operating system (without having to turn off the reader). Page 21

28 2.11 READER DRIVER MANAGEMENT INTERFACE Display the Reader Driver Versions a) On the home page, select the Hardware controller icon Description of the Driver Management Page The displayed page shows: - the driver type, - the driver program version, - the driver boot program version, - the serial number of the reader, - the activation, or not, of maintenance mode. On the right side of this page there are links to commands that can be used to carry out the following actions: Download a driver to the reader from a network server (see page 24). Download a driver to the reader from the system host (see page 24). Page 22

29 2.12 DOWNLOADING FILES TO THE READER File Download Procedure The file download procedure is accessible from two menus: - Applications software - Hardware controller This function can be executed either: from an FTP server, or from the system host Downloading an Application a) On the home page, select the Application software icon. Files from an FTP server: b) Select the icon Download application (from FTP server). Files from a local disk: c) Select the icon Download application (from local system). For a server: d) Fill out the fields required for the FTP server connection and click on Login. e) Find the files to be installed on the reader from those present on the server and select them. f) Download the selected files by selecting the command in the Download column on the screen. Note: To see the file characteristics, select the command in the Details column screen. on the For a local disk: g) Select Browse. h) Find the files to be installed on the reader from those present on the disk and select them. i) Download the selected files by selecting the Transmit command. IMPORTANT : At this stage, the downloaded files are saved in a temporary directory Files in / tmp /download, whose content can be displayed on the screen before installation. Page 23

30 j) To install the downloaded files, select the Install applications icon. Note: The installation executes and the download directory Files in / tmp /download is once again empty Downloading a Driver a) On the home page, select the Hardware controller icon. Files from an FTP server: b) Select the icon Download firmware (from FTP server). Files from a local disk: c) Select the icon Download firmware (from local system). For a server: d) Fill out the fields required for the FTP server connection and click on Login. e) Find the files to be installed on the reader from those present on the server and select them. f) Download the selected files by selecting the command in the Download column on the screen. Note: To see the file characteristics, select the command in the Details column screen. on the For a local disk: g) Select Browse. h) Find the files to be installed on the reader from those present on the disk and select them. i) Download the selected files by selecting the Transmit command. Page 24

31 IMPORTANT : At this stage, the downloaded files are saved in a temporary directory Files in / tmp /download, whose content can be displayed on the screen before installation. j) To install the downloaded files, select the Install firmware icon. Note: The installation executes and the download directory Files in / tmp /download is once again empty. Page 25

32 2.13 CONFIGURATION AND ADJUSTMENT INTERFACE General Description The main purpose of the configuration and adjustment interface is to allow the user to display the events occurring on the reader, to filter them and to be able to isolate the "regions" of specific events. This functionality is mainly used by programming specialists but may also help a trained user to diagnose the causes of dysfunctions that may occur on the reader. From this interface, the user can also access the configuration menus for the reader functions and the RS232 serial port. These menus are identical to those present on the reader configuration interface home page Access to the Events (Log) File a) On the home page, select Configuration & adjustments icon. the Displaying the Events Having Occurred on the Reader a) In the interface table, select the Display traces link. b) The events resulting from execution of the operating system, communications exchanges and activation of reader functions are displayed on the screen. This function can display a maximum of 2000 lines Filtering the Events a) In the interface table, select the Syst trace configuration link. b) On the next page, select the Syst trace link. c) The displayed table shows the possible options for filtering the events. After selecting one of these options, modifying its parameters allows for a more precise display of the events or specific "regions" of events. - Opposite, there is an example of changing the parameter to permit displaying of events occurring in a specific region of the events. Page 26

33 Other Configuration and Adjustment Interface Links Note: Do not change anything in this menu. - This link connects to a non-configurable menu. - This link accesses the reader function configuration menu, see page This link connects to a non-configurable menu. - This link accesses the serial configuration menu, see page 13. port Page 27

34 Page 28

35 CHAPTER 3 TECHNICAL SPECIFICATIONS Page 29

36 Page 30

37 3.1 GENERAL CHARACTERISTICS Certifications - CE (CEM / DBT) FCC part 15 UL CSA22.2 (CSA) Connections Connection to the AC Power Source Various AC power cable types depending on the country: - Cable for France - Cable for USA/Canada - Cable for Switzerland - Cable for UK - Cable for "export" (not fitted with a connector) Communications Interfaces - Two RS232C asynchronous serial ports (one main / one auxiliary) - One full-speed (12Mbits) USB 2.0 port - One 10/100Mbit Ethernet port Documents with Barcodes Please refer to the appropriate chapters, see page 3, see page Dimensions and Weight Counter Insert Model Height mm (6.14 in) Width mm (8.07 in) Depth mm (11.8 in) Weight kg (8.16 lbs) Countertop Model Height mm (9.92 in) Width mm (8.86 in) Depth mm (17.13 in) Weight... 10kg (22.05 lbs) Standalone Model Height mm (36.61 in) Width mm (8.94 in) Depth mm (13.86 in) Weight kg (44.1 lbs) Page 31

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