Training Guide. Atlas Pro Learning Management System. for the. (NIPRnet)

Training Guide for the Atlas Pro Learning Management System (NIPRnet) Prepared by JKDDC Joint Management Office: Mr. Mike Barnum Knowledge Services Plans and April 2009 Implementation J757-203-6164 OINT KNOWLEDGE ONLINE 1 michael.barnum@jfcom.mil

Document Change Record Version Number Date Description 1.0 2/15/08 Initial 1.1 6/30/08 AtlasPro Version 5.01.16 1.2 8/4/08 AtlasPro Version 5.01.17 1.3 9/2/08 AtlasPro Version 5.01.19 1.0 10/15/08 AtlasPro Version 5.03.01 1.1 11/20/08 AtlasPro Version 5.03.05 1.2 02/05/09 AtlasPro Version 5.03.08 1.3 04/29/09 AtlasPro Version 5.03.13b JOINT KNOWLEDGE ONLINE ii

Table of Contents 1. INTRODUCTION...1-1 1.1 Purpose...1-1 1.2 Scope...1-1 1.3 Document Overview...1-1 2. OVERVIEW OF WEB-BASED TRAINING...2-1 2.1 Learning Management System (LMS)...2-1 2.2 LMS Screen Format...2-1 2.3 Web-Based Training Courses...2-2 2.3.1 Estimated Duration...2-2 2.3.2 Objectives...2-2 2.4 Overview of JKO LMS Screen Format...2-3 2.5 Training Process...2-3 3. REGISTRATION AND LOGIN...3-1 3.1 Minimum Access Requirements...3-1 3.2 Browser Settings...3-1 3.3 User Roles...3-4 3.4 Registering for JKO...3-5 3.4.1 Logging In...3-5 3.4.2 Updating Your Account Information...3-7 3.4.2.1 Edit User Profile...3-7 3.4.2.2 Editing Other User Accounts...3-10 3.5 Requesting Help...3-10 4. WHAT STUDENTS NEED TO KNOW...4-1 4.1 Course Enrollment...4-1 4.2 Registration...4-1 4.3 Maintaining User Profiles...4-1 4.4 Logging In...4-1 4.5 Emails...4-1 4.6 Student Self-Enrollment...4-1 4.7 Gradebook...4-3 4.8 Taking a Course...4-4 4.8.1 Launch a Course...4-4 4.9 Course Structure and Navigation...4-4 4.10 Course Screen Components...4-4 4.10.1 Suspending a Course...4-5 4.10.2 Exiting a Course...4-5 4.11 Printing the Gradebook...4-5 4.12 Printing a Completion Certificate...4-6 5. WHAT REPORTS MANAGERS NEED TO KNOW...5-1 6. WHAT COURSE MANAGERS NEED TO KNOW...6-1 6.1 Enroll/Unenroll Students...6-1 7. WHAT TRAINING COORDINATORS NEED TO KNOW...7-1 7.1 Enroll Students...7-1 7.2 Unenrolling Students...7-3 JOINT KNOWLEDGE ONLINE iii

8. ADMINISTRATION MANAGEMENT...8-1 8.1 Upload a Class or Event...8-1 8.1.1 Web Page One...8-2 8.1.2 Web Page Two...8-4 8.1.3 Web Page Three...8-5 8.2 Upload a Web-Based Course...8-10 8.2.1 Web Page One...8-11 8.2.2 Web Page Two...8-13 8.2.3 Web Page Three...8-14 8.3 Upload Page Turner...8-20 8.3.1 Web Page One...8-21 8.3.2 Web Page Two...8-23 8.3.3 Web Page Three...8-25 8.4 Customizing Email Notifications...8-31 8.5 Add a New Course Version...8-37 8.5.1 Web Page One...8-38 8.6 Creating a Course Section...8-42 8.6.1 Extending a Section Expiration Date...8-47 8.6.2 Check Section Enrollment...8-47 8.6.2.1 Check Sections You Are Enrolled In...8-47 8.6.2.2 Check Sections a Student is Enrolled In...8-47 8.6.3 Reinstating Students...8-48 8.7 Associate a Course Manager to a Course...8-50 8.8 Approve or Deny an Enrollment Request...8-51 8.9 Build a Curriculum (Completion Certificate)...8-53 8.9.1 Associate Courses with a Curriculum...8-56 8.10 Associate a Course Manager to a Curriculum...8-57 8.11 Manually Passing a Student...8-61 8.12 Linking Courses to the JKO Portal and JKSD...8-63 8.12.1 Hyperlink LMS Course(s) within JKSD...8-63 8.12.2 Hyperlink LMS Course(s) within COIs...8-68 8.13 Student Support Tools...8-76 8.13.1 Assignments...8-77 8.13.2 Email...8-79 8.13.3 Frequently Asked Questions (FAQs)...8-82 8.13.4 Forum...8-84 8.13.5 Glossary...8-85 8.13.6 Library...8-86 8.13.7 News...8-88 8.13.8 Notebook...8-89 8.14 Managing Email Notifications...8-91 8.14.1 Send Test Emails...8-91 8.14.2 Resend Emails...8-91 8.15 Gradebook Administration...8-93 8.16 Sorting Student Gradebooks...8-96 8.17 Obtaining Student Feedback...8-96 JOINT KNOWLEDGE ONLINE iv

9. REPORT MANAGEMENT...9-1 9.1 Completion Report...9-1 9.2 Standard Reports...9-1 9.2.1 Student Information Report...9-2 9.2.2 Student Performance Report...9-4 9.2.3 Activity Audit Report...9-6 9.2.4 Section Detail Report...9-7 9.2.5 Course Roster Report...9-9 9.2.6 Enrollment Statistics Report...9-10 9.2.7 Certification Complete Detail Report...9-13 9.2.8 Certification Complete Report...9-15 9.2.9 Certification Status Report...9-17 9.2.10 Survey Question Report...9-19 9.2.11 Survey Text Report...9-21 APPENDIX A: GLOSSARY... A-1 APPENDIX B: COURSE TAXONOMY... B-1 APPENDIX C: PREFIX TAXONOMY... C-1 List of Figures Figure 2-1. LMS Screen Format...2-2 Figure 2-2. Course Screen...2-3 Figure 3-1. Tools > Internet Options...3-1 Figure 3-2. Delete Temporary Internet Files...3-2 Figure 3-3. Delete All Offline Content...3-2 Figure 3-4. Temporary Internet Files Settings...3-3 Figure 3-5. Settings...3-4 Figure 3-6. JKO Login Screen...3-6 Figure 3-7. JKO Portal Screen...3-7 Figure 3-8. Personal Information Screen...3-8 Figure 3-9. Find User Screen...3-10 Figure 4-1. Course Name Hyperlink...4-2 Figure 4-2. Enrollment Options...4-3 Figure 4-3. Manager Approval Course...4-3 Figure 4-4. Course Window...4-4 Figure 4-5. Welcome Screen...4-5 Figure 5-1. Reports Manager Desktop...5-1 Figure 6-1. Course Manager Desktop...6-1 Figure 6-2. Course Manager Enrollment...6-2 Figure 6-3. Select Course to Enroll Students...6-2 Figure 6-4. Enroll Students...6-2 Figure 6-5. Section Full Screen...6-3 Figure 6-6. Enrollment Screen...6-3 Figure 6-7. Drop Student Screen...6-4 Figure 7-1. Training Coordinator Desktop...7-2 JOINT KNOWLEDGE ONLINE v

Figure 7-2. Find Course Screen...7-2 Figure 7-3. Student Enrollment Screen...7-2 Figure 7-4. Section Full Screen...7-3 Figure 7-5. Training Coordinator Main Screen...7-3 Figure 7-6. Course Enrollment Screen...7-4 Figure 7-7. Enrollment Selection Screen...7-5 Figure 8-1. Add New Course Screen...8-2 Figure 8-2. Web Page Two Screen...8-4 Figure 8-3. Web Page Three Screen...8-6 Figure 8-4. Course Management Wizard...8-7 Figure 8-5. Training Coordinator Course Info Screen...8-8 Figure 8-6. Course Manager Course Info Screen...8-8 Figure 8-7. Course Info Screen...8-9 Figure 8-8. Add New Course Screen...8-11 Figure 8-9. Web Page Two Screen...8-13 Figure 8-10. Upload Content Screen...8-15 Figure 8-11. Web Page Three Screen...8-15 Figure 8-12. Course Management Wizard...8-17 Figure 8-13. Training Coordinator Course Info Screen...8-17 Figure 8-14. Course Manager Course Info Screen...8-18 Figure 8-15. Course Info Screen...8-19 Figure 8-16. Add New Course Screen...8-21 Figure 8-17. Web Page Two Screen...8-24 Figure 8-18. Web Page Three Screen...8-26 Figure 8-19. Course Management Wizard...8-27 Figure 8-20. Training Coordinator Course Info Screen...8-28 Figure 8-21. Course Manager Course Info Screen...8-29 Figure 8-22. Course Info Screen...8-30 Figure 8-23. Course Emails Link...8-31 Figure 8-24. Customize Emails Screen...8-32 Figure 8-25. Select Email to Edit Screen...8-32 Figure 8-26. Edit Email Text Screen...8-33 Figure 8-27. Course Manager Course Emails View...8-34 Figure 8-28. Training Manager Course Emails View...8-34 Figure 8-29. List of Course Emails...8-35 Figure 8-30. Email Enable/Disable Confirmation Screen...8-35 Figure 8-31. Refresh From Campus Screen...8-36 Figure 8-32. Save Email Text...8-37 Figure 8-33. Confirm Customization Screen...8-37 Figure 8-34. Add New Course Version Screen...8-38 Figure 8-35. Course Management Wizard...8-39 Figure 8-36. New Course Version Prefix/Course Screen...8-39 Figure 8-37. New Course Version Screen...8-40 Figure 8-38. New Course Version Editing Screen...8-41 Figure 8-39. Course Management Wizard Screen...8-42 Figure 8-40. Course Selection Screen...8-43 JOINT KNOWLEDGE ONLINE vi

Figure 8-41. Modify Section Screen...8-45 Figure 8-42. System Courses Screen...8-46 Figure 8-43. Section Full Screen...8-46 Figure 8-44. Enrollment Management Screen...8-47 Figure 8-45. Course Management/System Courses Screen...8-48 Figure 8-46. Enrollment Link...8-49 Figure 8-47. Re-enroll Screen...8-49 Figure 8-48. New Expiration Date Screen...8-49 Figure 8-49. Course Manager Addition...8-51 Figure 8-50. Add/Remove Course Managers...8-51 Figure 8-51. Course Manager Desktop...8-52 Figure 8-52. Training Coordinator View...8-53 Figure 8-53. Course Inbox...8-53 Figure 8-54. Curriculum Desktop...8-54 Figure 8-55. Curriculum Add/Update Screen...8-55 Figure 8-56. Select a Course Manager...8-55 Figure 8-57. Curriculum Associate Certification Screen...8-56 Figure 8-58. Completion Order Screen...8-56 Figure 8-59. Certification Course Association...8-57 Figure 8-60. Certification Management Menu Screen...8-57 Figure 8-61. Certification Manager Screen...8-58 Figure 8-62. Associate Course Manager Screen...8-58 Figure 8-63. Associate Curriculum Manager Screen...8-59 Figure 8-64. Certification Management Screen...8-59 Figure 8-65. Certification Manager Screen...8-60 Figure 8-66. Associate Course Manager Screen...8-60 Figure 8-67. Associate Curriculum Manager Screen...8-61 Figure 8-68. Course Manager Screen...8-61 Figure 8-69. Training Coordinator View...8-62 Figure 8-70. Enrollment Screen...8-62 Figure 8-71. Pass Student Screen...8-63 Figure 8-72. Pass Student Confirmation Screen...8-63 Figure 8-73. Browse Courses...8-63 Figure 8-74. COI Link...8-64 Figure 8-75. Location / Add URL Link...8-65 Figure 8-76. Add URL Popup Window...8-65 Figure 8-77. View Courses...8-66 Figure 8-78. Location / Add URL Link...8-67 Figure 8-79. Add URL Popup Window...8-68 Figure 8-80. Browse Courses...8-68 Figure 8-81. COI Link...8-69 Figure 8-82. Edit Page Link...8-69 Figure 8-83. Create a New Channel on this Page Link...8-70 Figure 8-84. Channel Type Page...8-70 Figure 8-85. Channel Name Page...8-70 Figure 8-86. Channel Template Page...8-71 JOINT KNOWLEDGE ONLINE vii

Figure 8-87. Click To Place Channel Here Link...8-71 Figure 8-88. Insert Web Link...8-72 Figure 8-89. Hyperlink Creation...8-73 Figure 8-90. Publish Screen...8-74 Figure 8-91. Course Link Screen...8-74 Figure 8-92. Save & Publish Link...8-75 Figure 8-93. Publish this page Popup Window...8-75 Figure 8-94. Student Support Tools Screen...8-76 Figure 8-95. Accessible Levels Assignment...8-77 Figure 8-96. Add Assignment Link...8-77 Figure 8-97. Add Assignment Page...8-78 Figure 8-98. Add Users to an Assignment...8-79 Figure 8-99. Course Hierarchy Email...8-80 Figure 8-100. Send Email Screen...8-80 Figure 8-101. Search for Email Recipients...8-81 Figure 8-102. Course Hierarchy FAQ...8-82 Figure 8-103. Add FAQ Link...8-82 Figure 8-104. Add FAQ Screen...8-83 Figure 8-105. List of FAQs...8-83 Figure 8-106. Course Hierarchy Forum...8-84 Figure 8-107. Create New Forum Link...8-84 Figure 8-108. Add Forum Screen...8-85 Figure 8-109. Course Hierarchy Glossary...8-85 Figure 8-110. Add a New Glossary Term Link...8-86 Figure 8-111. Add a Glossary Item Screen...8-86 Figure 8-112. Course Hierarchy Library...8-87 Figure 8-113. Add Library Item Link...8-87 Figure 8-114. Adding a Library Item Screen...8-87 Figure 8-115. Course Hierarchy News...8-88 Figure 8-116. Add a News Item Link...8-88 Figure 8-117. Add a News Item Screen...8-89 Figure 8-118. My ATLAS Notebook Screen...8-90 Figure 8-119. Upload Files Link...8-90 Figure 8-120. Upload File Screen...8-90 Figure 8-121. Find Users Screen...8-92 Figure 8-122. Course Section Gradebook Screen...8-94 Figure 8-123. Student s Gradebook Screen...8-95 Figure 9-1. Student Information Report...9-3 Figure 9-2. Student Performance Report...9-5 Figure 9-3. Activity Audit Report...9-6 Figure 9-4. Section Detail Report...9-8 Figure 9-5. Course Roster Report...9-10 Figure 9-6. Enrollment Statistics Report...9-11 Figure 9-7. Select Multiple Versions of a Course...9-12 Figure 9-8. Certification Complete Detail Report...9-14 Figure 9-9. Certification Completion Report...9-16 JOINT KNOWLEDGE ONLINE viii

Figure 9-10. Certification Status Report...9-18 Figure 9-11. Survey Question Report...9-20 Figure 9-12. Survey Text Report...9-22 List of Tables Table 2-1. Training Process Summary...2-3 Table 3-1. LMS Role Descriptions...3-4 Table 3-2. Personal Information Screen Fields...3-9 Table 8-1. Web Page One (Class/Event)...8-2 Table 8-2. Web Page One Fields (Web-Based Course)...8-11 Table 8-3. Web Page One Fields (Page Turner)...8-22 Table 8-4. Add Section Field Descriptions...8-43 Table 9-1. List of Standard Reports...9-1 Table 9-2. Student Information Report Fields...9-3 Table 9-3. Student Performance Report Fields...9-5 Table 9-4. Activity Audit Report Fields...9-7 Table 9-5. Section Detail Report Fields...9-8 Table 9-6. Course Roster Report Fields...9-10 Table 9-7. Enrollment Statistics Report Fields...9-12 Table 9-8. Certification Complete Detail Report Fields...9-14 Table 9-9. Certification Complete Report Fields...9-16 Table 9-10. Certification Status Report Fields...9-18 Table 9-11. Survey Question Report Fields...9-21 Table 9-12. Survey Text Report Fields...9-22 JOINT KNOWLEDGE ONLINE ix

TRAINING GUIDE FOR WEB-BASED TRAINING COURSE 1. INTRODUCTION 1.1 PURPOSE The purpose of this training guide is to provide the training community with instructions for basic operation and administration of AtlasPro. The manual is designed for users who are: New to the application Refreshing skills in specific parts of the application Reviewing updates to the application 1.2 SCOPE The scope of this document includes guidelines and procedures to be followed by users of the system for finding, enrolling, launching, and completing web-based training, or Training Coordinators, Course Managers, and Reports Managers who need to view enrollment and completion information. 1.3 DOCUMENT OVERVIEW This training guide is organized into the following sections: Section 1, Introduction, outlines the purpose, scope, and overview of this document. Section 2, Overview of Web-Based Training, describes the main features of the Learning Management System (LMS), and courses, and provides an overview of screen format, and describes the training process. Section 3, Registration and Login, explains the registration processes and login procedure, user roles, and user profiles. Section 4, What Students Need to Know, describes information that students specifically need to know about using the LMS. Section 5, What Reports Managers Need to Know, reviews information on how Reports Managers can execute reports. Section 6, What Course Managers Need to Know, reviews the processes for enrolling and unenrolling students and key functions applicable to the role. Section 8 covers additional administrative functions that are applicable to Course Managers. Section 7, What Training Coordinators Need to Know, reviews the processes for managing student enrollment, unenrolling students, and key functions applicable to the role. Section 8 covers additional administrative functions that are applicable to Training Coordinators. JOINT KNOWLEDGE ONLINE 1-1

Section 8, Administration Management, reviews the processes for uploading classes, events, web-based courses, page turners, curriculums, and student support tools. Section 9, Report Management, describes the methods for tracking student progress and generating standard reports. JOINT KNOWLEDGE ONLINE 1-2

2. OVERVIEW OF WEB-BASED TRAINING 2.1 LEARNING MANAGEMENT SYSTEM (LMS) The LMS is a software suite that provides the training community with the ability to deliver, manage, and track training. The LMS is a flexible system that: Hosts the web courses that are designed for a web-based training environment Incorporates a customized look and feel designed specifically for each course Offers 24/7 access to the courses as well as LMS management and communication features via the Internet Provides the ability to conduct virtual classes over the Internet, where students learn at their own pace Allows students to access the web courses for reference purposes while on the job and for refresher training Stores documents referenced in the training courses and provides users the ability to upload and share documents with other users using various student support tools Records student data including course progress, completed lessons, number of logins, and length of login time Includes capabilities to track student progress and generate a variety of standard reports about their training activities Allows for future expansion of and enhancements to training programs using emerging training technologies and learning strategies This training guide explains the LMS and course functions with step-by-step instructions for navigating through the system and completing tasks. 2.2 LMS SCREEN FORMAT The LMS screens are organized in the general format described in Figure 2-1. JOINT KNOWLEDGE ONLINE 2-1

Figure 2-1. LMS Screen Format 2.3 WEB-BASED TRAINING COURSES Each course is comprised of lessons intended to be taken sequentially. Users wanting to use the course content for refresher training or as an on-the-job reference may access the lessons in any order. 2.3.1 Estimated Duration Each course includes an estimated duration. This is an average completion time for each course. Because the course lessons are self-paced, the actual time the student is actively interacting with the course will vary. Each lesson varies in size according to the nature and amount of content. 2.3.2 Objectives Using the training guide will help Training Coordinators, Course Managers, Reports Managers, and Students become familiar with key components of the LMS and navigate the many features within the LMS. JOINT KNOWLEDGE ONLINE 2-2

2.4 OVERVIEW OF JKO LMS SCREEN FORMAT Like the LMS screens, the course screens are organized in the general format displayed in Figure 2-2. The course screen opens as a new window on top of the LMS screen. Users may switch back and forth from the course window to the LMS window by minimizing and maximizing the course window. Figure 2-2. Course Screen 2.5 TRAINING PROCESS The open enrollment approach allows students to self-enroll into web courses so they can access them at any time, and to the extent they want, as a reference or for refresher training. As described in the Open Enrollment column of Table 2-1, a Training Coordinator does not need to enroll students in a course section, manage it, or complete administrative tasks. Table 2-1. Training Process Summary Training Phase Open Enrollment Register All students must register for JKO courses (Section 3.4) Enroll Users self-enroll in JKO courses by following on-screen instructions. Training Coordinators do not need to enroll these students (Section 4.6) Feedback Courses may or may not require completion of a feedback form. Students can print their completion certificate (Section 8.17). JOINT KNOWLEDGE ONLINE 2-3

3. REGISTRATION AND LOGIN 3.1 MINIMUM ACCESS REQUIREMENTS The following are the minimum requirements in order to access the JKO training: General Operating System: Any that supports web browsers Screen resolution: 1280 x 1024 Web-browser with JavaScript support JavaScript enabled Plug-ins: Adobe Flash Player, Adobe Acrobat Reader 5.0 or higher Capability to run applets through Virtual Machine (VM) or Java Runtime Engine (JRE) Soundcard and speakers (recommended, but not required) Common Access Card (CAC) reader (recommended, but not required) Browsers and Settings Best viewed in Microsoft Internet Explorer 5.0 or higher; Mozilla and Firefox 1.4 also supported Both Java and JavaScript must be enabled to log in 3.2 BROWSER SETTINGS Some browsers may be set up to cache material. If you are having problems with the browser refreshing, follow the following procedure. 1. Select Tools > Internet Options. Figure 3-1. Tools > Internet Options 2. On the General tab, select Delete Files under Temporary Internet Files. JOINT KNOWLEDGE ONLINE 3-1

Figure 3-2. Delete Temporary Internet Files 3. Select the checkbox for Delete all offline content and click OK. Figure 3-3. Delete All Offline Content 4. Select Settings under Temporary Internet Files. JOINT KNOWLEDGE ONLINE 3-2

Figure 3-4. Temporary Internet Files Settings 5. Select the radio button for Every visit to the page and click OK (this may require your System Administrator). JOINT KNOWLEDGE ONLINE 3-3

Figure 3-5. Settings 3.3 USER ROLES The LMS is a role-based system. Permissions, privileges, and access rights are assigned during or after the registration process based on the role assigned to a user. The five roles and descriptions are listed in Table 3-1. Table 3-1. LMS Role Descriptions Role Description Assigned by Student User Individuals enrolled in JKO courses have the ability to access the course, participate in electronic forums (discussion boards), and access their profile, gradebook, and completion certificate. System-assigned based on registration/enrollment information Course Manager Reports Manager Training Coordinator Individuals who serve as managers of specific courses. They can administer the course versions and facilitate the enrollment process, and they have the ability to download standard reports. Individuals who have the ability to run reports on any course for users within their organization. Individuals who oversee Course Managers and may conduct guided Initially a System Administrator will need to upgrade the role in the LMS to Course Manager before a Training Coordinator can assign the role to a course. To register and request the role, the trainer must be approved by the appropriate Training Coordinator. System Administrator System Administrator JOINT KNOWLEDGE ONLINE 3-4

System Administrator JKO course sections. They have access to the course and participant gradebooks. They can post, read, and delete comments in the electronic bulletin board, post announcements on the Welcome screen, and download specified reports. Individuals with overall responsibility for maintaining all user accounts, communication tools, reports, and data collected by the system. Also monitor LMS functioning. JST-Designated 3.4 REGISTERING FOR JKO There are two ways users are able to self-register for courses: With Common Access Card (CAC) With AKO username and password 3.4.1 Logging In The easiest and preferred method for Students, Reports Managers, Course Managers, Training Coordinators, and System Administrators to log in is with their CAC. To log in using a CAC or AKO username/password: 1. Open the Internet browser. 2. Enter http://jko.jfcom.mil in the address bar to access the JKO NIPR login screen displayed in Figure 3-6. 3. Click [Enter JKO]. JOINT KNOWLEDGE ONLINE 3-5

Figure 3-6. JKO Login Screen 4. Log in using AKO username and password or click [CAC Login]. Users selecting the CAC login are prompted for their PIN number for authentication. Users are directed to the JKO Portal screen displayed in Figure 3-7. 5. Click [Take Courses]. The LMS will launch in a new window. JOINT KNOWLEDGE ONLINE 3-6

Figure 3-7. JKO Portal Screen 3.4.2 Updating Your Account Information Upon initial login, all users are prompted to verify existing profile information and complete additional data fields. This is required every six months. Each user is responsible for maintaining his/her user profile. Social security numbers (SSN) and Organization information are required for all DoD Military and Civilian personnel and optional for all others. The Privacy Act applies in the protection and handling of this information. If your account type requires additional privileges, please contact your organization s Training Coordinator for more information. 3.4.2.1 Edit User Profile To edit a user profile: 1. On the [Home] screen, position your cursor over [My Information]. 2. Click[Edit Account] in the drop-down list. The [Personal Information] screen (Figure 3-8) appears. JOINT KNOWLEDGE ONLINE 3-7

Figure 3-8. Personal Information Screen 3. Edit the user s information in the fields as described in Table 3-2. Required fields are bold and marked with an asterisk (*). Note: Social Security Number (SSN) and Organization are mandatory for all DoD Military and Civilian accounts. For all non-dod accounts (e.g., other US Government Agency, Multinational, and Educational Institution), SSN and Organization fields are optional. JOINT KNOWLEDGE ONLINE 3-8

4. Click the [Privacy Act] link located next to the SSN text box and read the Privacy Act statement. 5. Click [Submit] at the bottom of the screen. After saving the data, the LMS will automatically generate an email notification to the email address entered on the [Personal Information] screen. Table 3-2. Personal Information Screen Fields Req d? Field Name Data Type Special Format * Account Type Enter your account type. */System Generated */System Generated Occupation First Name Middle Name Last Name Enter your current occupation. Enter your first name. Enter your middle name. Enter your last name. Suffix Enter the suffix for your name (if applicable) * Social Security Number (SSN) Enter your social security number. This field is required for all Military and Government Civilians. The Privacy Act applies to all information collected by the LMS. */for some Organization Enter your organization. This field is account required only for all Military and types Government Civilians. */for some Sub Enter your sub organization, if account Organization applicable. This field is required only types for all Military and Government Civilians. Gender Enter your gender. Pay Category Enter your pay category. This field is optional for all Military and Government Civilians. Field does not display for non-dod personnel. Pay Level Enter your pay level. This field is optional for all Military and Government Civilians. Field does not display for non-dod personnel. Phone Number Enter your phone number. * Business Email Enter your email address. */System Username Generated Buttons Submit The username is automatically generated by the system. This field is read-only. Saves the information entered into the screen. Do not insert dashes: xxxxxxxxx JOINT KNOWLEDGE ONLINE 3-9

3.4.2.2 Editing Other User Accounts System Administrators and Training Coordinators may be required to edit user accounts in order to update an individual s role, email address, or phone number. To edit a user profile: 1. From the [Desktop] screen, position your cursor over the [System Utilities] icon in the menu bar. 2. Position your cursor over [User Management] and then select [Find User]. The [Find User] screen (Figure 3-9) appears. Figure 3-9. Find User Screen 3. Enter search criteria for a user and click [Find Users]. The search will return a list of matches based on the search criteria. 4. Click [Edit] next to the name and role of the user. You will be taken to the [Edit User Information] page. Note: Social Security Numbers (SSN) and Organizations are mandatory for all DoD Military and Civilian accounts. For all non-dod accounts (e.g., other US Government Agency, Multinational, and Educational Institution), SSN and Organization fields are optional. 5. Update the user s account with the new information and click [Submit] at the bottom of the page. An email will notify the user that his/her account has been updated. 3.5 REQUESTING HELP If a problem cannot be resolved using this guide, please complete the feedback form under the HELP tab of the LMS and forward to the JKO Help Desk. Otherwise, the JKO Help Desk is available Monday through Friday 0800-1600 EST at JKOHelpDesk@jfcom.mil, (757) 203-5654, DSN 668-5654. Be sure to identify yourself, provide your contact information, and describe the problem in detail. JOINT KNOWLEDGE ONLINE 3-10

4. WHAT STUDENTS NEED TO KNOW The purpose of this section is to review information students need in order to operate within the LMS. Rather than repeat specific steps described in other parts of this guide, references indicate where the information is located. 4.1 COURSE ENROLLMENT This function allows students to self-enroll in the courses so they can access them whenever, and to the extent they want, as a reference or for refresher training. Students self-enroll in an available course section when they register. Then they access the courses whenever they need, in order to refresh their skills or reference information about the course topics. 4.2 REGISTRATION Use instructions in Section 3.4 for issues related to registration. 4.3 MAINTAINING USER PROFILES Use instructions in Section 3.4.2 for issues related to maintaining and editing your profile in the LMS. 4.4 LOGGING IN For issues related to logging in, see Section 3.4.1. 4.5 EMAILS Students receive email notifications when they: Change their profile Start a new section of a course Are nearing the end of their enrollment Send a test email Request that their Training Coordinator or Help Desk resend an email Refer to Section 8.14.1 for the process on sending test emails. 4.6 STUDENT SELF-ENROLLMENT After completing the registration process, students have two optional ways to self-enroll in a course. OPTION 1 to self-enroll in a course: 1. From the [Home] screen, browse [Joint Courses] or [Cocom Courses]. JOINT KNOWLEDGE ONLINE 4-1

Note: It may take several seconds for the course catalog to load depending on your location and computer; the system will display a Loading Please wait message. 2. Select the appropriate prefix. (All courses within that prefix are displayed.) Note: Move the cursor over the prefix tab(s) and pause to see the prefix description. 3. Check the [Enroll] box for the course. 4. Click [Enroll] at the bottom of the screen. Follow the on-screen instructions to complete the enrollment. When enrollment is complete, the LMS generates and sends an email notification to the user. OPTION 2 to self-enroll in a course: 1. From the [Home] screen, browse [Joint Courses] or [Cocom Courses]. Note: It may take several seconds for the course catalog to load depending on your location and computer; the system will display a Loading Please wait message. 2. Select the appropriate prefix. (All courses within that prefix are displayed.) Note: Move the cursor over the prefix tab(s) and pause to see the prefix description. 3. Under the Course Name header is the hyperlink for the course (see Figure 4-1). Figure 4-1. Course Name Hyperlink 4. By clicking on the course s hyperlink, you have the option to either enroll to the course for credit or browse the course and not receive credit. To receive credit for the course, select the option, If you want to receive credit for the module, click HERE. To browse JOINT KNOWLEDGE ONLINE 4-2

the module and not receive credit, select the option, If you want to ONLY BROWSE the module, not getting credit, click HERE. See Figure 4-2. Figure 4-2. Enrollment Options Note: Courses that are Manager Approval will not be hyperlinked and you will not have the option to browse (see Figure 4-3). Figure 4-3. Manager Approval Course Follow the on-screen instructions to complete the enrollment. When enrollment is complete, the LMS generates and sends an email notification to the user. 4.7 GRADEBOOK Students may view their gradebook any time to check their status in a course. Follow the steps below to access the gradebook: JOINT KNOWLEDGE ONLINE 4-3

1. From the [Desktop] screen, look for the part of the screen under You are enrolled in the following course(s): 2. Identify the section for which you want to view the gradebook. 3. Click [View Gradebook] for the associated section (next to the End Date). 4.8 TAKING A COURSE 4.8.1 Launch a Course Follow these steps to launch a course: 1. At the [Home] screen, there will be a statement above the main content table that reads, You are enrolled in the following course(s). (See Figure 4-4.) 2. Click the [Course Name] link or the [Launch Course] button next to the course name. The course opens in a new window. 3. Maximize the window (if necessary) by clicking the [Maximize] icon in the top right corner of the course window. Figure 4-4. Course Window 4.9 COURSE STRUCTURE AND NAVIGATION After launching the web course, a new window opens on top of the LMS window. 4.10 COURSE SCREEN COMPONENTS As shown in Figure 4-2, the left side of the screen is the navigation bar. After launching a course, the navigation bar displays the lessons in the course. Circles to the left of the module titles indicate student progress. Empty circles indicate the lesson is not started, half-filled circles indicate the lesson is started but not completed, and fully-filled circles indicate the lesson is completed. JOINT KNOWLEDGE ONLINE 4-4

To begin a course, click [Start]. The first lesson s [Welcome] screen appears. Figure 4-5. Welcome Screen The LMS tracks the lessons each user accesses and/or completes and stores this information so the user can easily identify where they last logged off. 4.10.1 Suspending a Course If students exit a course without completing all required content, they may return to the lesson they last completed. 4.10.2 Exiting a Course Students can exit a course by clicking [Exit] or by closing their Internet browser. Make sure all lessons are complete by clicking [Next Lesson] in order to receive completion credit. Students will see a graduation notice when the course completion requirement has been met. 4.11 PRINTING THE GRADEBOOK Follow these steps to print the gradebook (to document completion of the course): JOINT KNOWLEDGE ONLINE 4-5

1. From the [View Gradebook] link (see Section 4.7), click [File] from the browser window s toolbar. 2. Click [Print] from the drop-down menu. 3. Click the [Preferences] button on the [General] tab. 4. Click the [Landscape] radio button. 5. Click [Print]. 4.12 PRINTING A COMPLETION CERTIFICATE From the [Desktop] screen, look for the part of the screen under You have passed the following online courses:. Identify the course for which you want to view the completion certificate. Make sure all popup blockers are disabled (hold the [Ctrl] key down). Click [Official Certificate]. The certificate will launch in a new browser window. JOINT KNOWLEDGE ONLINE 4-6

5. WHAT REPORTS MANAGERS NEED TO KNOW This section of the guide describes functionality for users assigned the Reports Manager role (see Section 3.3). An organization may have one or more designated Reports Managers who are administratively responsible for running reports to track and monitor student information and student performance. Reports Managers have the ability to run various reports for their organization s classroom, event, and web-based courses (see Section 9). Figure 5-1. Reports Manager Desktop JOINT KNOWLEDGE ONLINE 5-1

6. WHAT COURSE MANAGERS NEED TO KNOW This section of the guide describes functionality for users assigned the Course Manager role (see Section 3.3). An organization may have one or more designated Training Coordinators and may choose not to designate any Course Managers, or may designate a single Course Manager, or more than one who are administratively responsible for multiple courses. Course Managers have the ability to enroll/unenroll students for their assigned courses and approve/deny enrollment requests for courses they are assigned, regardless of the student s organization. Course Managers also run reports for web-based courses regardless of student s organization. Course Managers are assigned courses by their Training Coordinators or other Course Managers. Course Managers also have the ability to upload training content such as classes, events, page turners, and web-based courses (see Section 8). It is recommended that training staffs use the NIPRnet LMS development server ( Nemesis https://nemesis.jfcom.mil same login/password as the production server) as a platform for familiarization with the basic functions described in this manual. Training staffs should identify three people: a Training Coordinator, a Course Manager, and a Student and exercise the various capabilities together (preferably in the same room) so the staff is familiar with what occurs as training is assigned. The processes for uploading a class or event, a web-based course, a page turner, or a new course version, creating a new course section, and building a curriculum are the same procedures for both Course Managers and Training Coordinators (see Section 8). However, the functionality of enrolling and unenrolling students has a different view for the Course Manager role and the Training Coordinator role. 6.1 ENROLL/UNENROLL STUDENTS The Course Manager desktop will display three tabs: Courses you Manage, Courses you Administer, and Courses you Teach (see Figure 6-1). Figure 6-1. Course Manager Desktop JOINT KNOWLEDGE ONLINE 6-1

1. From the main LMS page, top menu bar, position the cursor over [Course Utilities]. 2. Position the cursor over [Registration Management]. 3. Select [Enroll Student]. 4. Select [Course to Enroll Students]. Figure 6-2. Course Manager Enrollment 5. Select the course, local class, or event based on the prefix code. 6. Click [Search for Student]. Complete optional fields (Username, First Name, Last Name, or Organization). Figure 6-3. Select Course to Enroll Students 7. Click [Find Users]. Check the [Select] box for students to enroll. 8. Click [Enroll Students]. Figure 6-4. Enroll Students JOINT KNOWLEDGE ONLINE 6-2

Note: For classroom and event type courses which have multiple sections created for different dates, both Course Managers and Training Coordinators have the option to choose which section they would like to enroll the student into. The LMS will display if a section is full (see Figure 6-5). Figure 6-5. Section Full Screen From time to time you may need to unenroll a student who was originally enrolled in a course section. Unenrolling students keeps the status of students up-to-date in the database and helps ensure that reports reflect accurate enrollment and student participation information. To unenroll a student: 1. Consult the list of assigned courses and click the [Enrollment] link within the entry for the assigned course. Refer to Figure 6-6. Figure 6-6. Enrollment Screen 2. You will be presented with a list of students who have already enrolled (if any). To unenroll a student, check the box next to the student s name and click [Drop] at the bottom of the screen (see Figure 6-7). JOINT KNOWLEDGE ONLINE 6-3

Figure 6-7. Drop Student Screen JOINT KNOWLEDGE ONLINE 6-4

7. WHAT TRAINING COORDINATORS NEED TO KNOW This section of the guide describes functionality for users who are assigned the Training Coordinator role (see Section 3.3). Typically these users are the Training Officers at a command with responsibility for tracking personnel training. An organization may have one or more designated Training Coordinators. Training Coordinators have an enterprise view of the entire LMS (including other training staff). Training Coordinators have the ability to enroll/unenroll students for all courses, approve/deny enrollment requests for all courses regardless of the student s organization, and have the ability to run reports across the enterprise, not just within their organization. Training Coordinators have the ability to associate more than one Course Manager to a course and can associate curriculums with specific Course Managers. Both Training Coordinators and Course Managers can upload and assign training content (see Section 8). It is recommended that training staff use the NIPRnet LMS development server ( Nemesis https://nemesis.jfcom.mil same login/password as the production server) as a platform for familiarization with the basic functions described in this manual. Training staffs should identify three people: a Training Coordinator, a Course Manager, and a Student and exercise the various capabilities together (preferably in the same room) so the staff is familiar with what occurs as training is assigned. The processes for uploading a class or event, a web-based course, a page turner, or a new course version, creating a course section, and building a curriculum are the same procedures for both Course Managers and Training Coordinators. However, the functionality of enrolling and unenrolling students has a different view for the Course Manager role and the Training Coordinator role. 7.1 ENROLL STUDENTS In order for a student to begin taking an online course, the student must be added to the course roster. This allows the student to participate in a course section with other students. Students may self-enroll or be enrolled by administrators. To enroll a student: 1. Under [Enrollment Management] on the main LMS page, select [Enroll Student] (see Figure 7-1). JOINT KNOWLEDGE ONLINE 7-1

Figure 7-1. Training Coordinator Desktop 2. Select the course, local class, or event based upon the prefix code. 3. Click [Search for Student] (see Figure 7-2). Complete optional fields (Username, First Name, Last Name, or Organization). Figure 7-2. Find Course Screen 4. Click [Find Users]. Check the [Select] box for students to enroll. 5. Click [Enroll Students] (see Figure 7-3). Figure 7-3. Student Enrollment Screen JOINT KNOWLEDGE ONLINE 7-2

Note: For classroom and event type courses which have multiple sections created for different dates, both Course Managers and Training Coordinators have the option to choose which section they would like to enroll the student into. The LMS will display if a section is full (see Figure 7-4). 7.2 UNENROLLING STUDENTS Figure 7-4. Section Full Screen From time to time you may need to unenroll a student who was originally enrolled in a course section. Unenrolling students keeps the status of students up-to-date in the database and helps ensure that reports reflect accurate enrollment and student participation information. To unenroll a student: 1. Under [Course Management] select [View Courses] (see Figure 7-5). Figure 7-5. Training Coordinator Main Screen JOINT KNOWLEDGE ONLINE 7-3

2. On the [System Courses] screen, select a [Prefix] and [Course]. A screen appears listing information for all course sections. Identify the correct section. 3. Select the [Enrollment] button in the [View Enrollment] column for the desired course section. The [Student Enrollment] screen appears, displaying the names of all students enrolled in that section. Figure 7-6. Course Enrollment Screen 4. Check the [Select] box for the student(s) to drop. 5. Click [Drop] at the bottom of the screen. Confirm the action. The student is now dropped from the course roster. If course emails are configured, the student will receive a notification of this action. JOINT KNOWLEDGE ONLINE 7-4

Figure 7-7. Enrollment Selection Screen JOINT KNOWLEDGE ONLINE 7-5

8. ADMINISTRATION MANAGEMENT 8.1 UPLOAD A CLASS OR EVENT A class or event is used as a tool for training staff to facilitate the administration of course roster data. Classes or events are created so training staff can use the LMS as an online management system to enroll and record training completions. Training staff can enroll and track students in an area of knowledge. The content of the actual class or event is not delivered through the LMS; actual content is delivered at another location. Uploading a class or event consists of four JKO LMS web pages comprised of 12 steps. Each step has one or more entry fields for data: Nine steps are on the first web page One step is on the second web page Two steps are on the third web page Confirmation that the class or event has been uploaded is on the fourth page Each page must be completed before you can proceed to the next page. Mandatory fields within each step are identified in bold type and by asterisk (*). There are 23 mandatory fields in total, and these are spread across the 12 steps. If you don t complete something that is a mandatory field on page one, the page will jump to the section that needs completion when you try to submit the page. If you don t complete mandatory fields on pages two and three, the reason you can t submit the page will be located at the top of the page when you attempt to proceed. Prerequisites: Training staff is identified. Training Coordinators and Course Managers can upload an event or local class. Training staff names are entered into the appropriate LMS (NIPR, SIPR, or IP) after signing Non-Disclosure Agreements (NDAs) with JKDDC JMO Knowledge Services. A numbering system for content is established (see Appendix B). Any required prerequisite classes or courses already exist in the LMS. If a Continuing Education Unit (CEU), Learning Points, or Credit Points are desired, the training staff should have this internal process established. Understand that reading this module while duplicating the process in the LMS may cause your session to time out. As the training staff grows familiar with the process it will get easier. Go to the JKO PRODUCTION LMS (note the servers listed below are for operational use if you want to train on this function, please use the Nemesis server at https://nemesis.jfcom.mil) JOINT KNOWLEDGE ONLINE 8-1

NIPR JKO PRODUCTION: https://jkolms.jfcom.mil SIPR JKO PRODUCTION: http://jkolms.jwfc.jfcom.smil.mil IP JKO PRODUCTION : https://jkolms.cmil.org 8.1.1 Web Page One 1. From the main LMS page, top menu bar, position the cursor over [Course Utilities]. 2. Position the cursor over [Course Management]. 3. Position the cursor over [Course Wizard]. Select [Add New Course] (see 4. Figure 8-1). Figure 8-1. Add New Course Screen 5. Complete the form s fields as indicated in Table 8-1. Required fields are identified in bold type and by asterisk (*). These required fields must be filled in to add a course section. Table 8-1. Web Page One (Class/Event) Req d? Field Name Data Type Special Format * Select a Course Type Click on the drop-down list and select CLASSROOM ONLY. This is also good for an event. n/a * Prefix Note that there are two types of prefixes JKDDC prefixes and COCOM/CSA prefixes. Both are presented within a single prefix field in the LMS and are displayed in alphabetic order (see Appendix C). n/a * Number Each training staff needs to develop and manage a numbering system (see Appendix B). n/a Suffix Used in cases where there are multiple classes/events based upon a single activity. n/a * Name Add the name of the class or event. n/a Description Type in all relevant information regarding the class or event. n/a JOINT KNOWLEDGE ONLINE 8-2

Req d? Field Name Data Type Special Format * Request Approval If you want to control the applicants to n/a Type a class or event, click the drop-down list for Manager Approval. Each participant will have to be approved manually before they can attend the class or event. The default is Self Approval. Certificate For classes or events select yes if you wish to present a certificate of completion, otherwise select no. The default is yes. n/a Catalog Type Defaults to JKDDC. If you want the class or event to appear in the LMS course catalog under a COCOM prefix, you will need to select COCOM/CSA from the drop-down list. (COCOM/CSA should not select JKDDC.) n/a Browse Enabled Not currently used for classes or n/a events. Course Length Type in the duration of time for the Numeric (Hours) class in hours chara cters only Course Objectives There are four text fields that can be used to describe the objectives of the class or event. n/a * Associate Course Select/highlight Resident. n/a Modes * Course Manager If you are a Course Manager, remember to select yourself; otherwise you won t see the course and the Training Coordinator will have to assign the course back to you. n/a Course Reviewer Optional field. n/a * Add Schools If your Command does not appear in this field, you can add it by clicking [Add a New School] at the bottom. n/a Add Course Prerequisites Course Survey Settings Add Course CEU Courses, classes, or events that are in the course catalog can be added as prerequisites if desired. When the student clicks on the class or event, the prerequisites are identified and the student must take those first. This field is provided in case the training staff has a standardized survey created for use with all their courses, classes, or events. If no survey exists, one can be created and associated later. Note: This feature is not applicable unless your class or event includes a survey item. If the training staff desires to use CEUs, that internal process should be established prior to using this field. Student Location Not currently used. This field may be n/a n/a n/a n/a JOINT KNOWLEDGE ONLINE 8-3

Req d? Field Name Data Type Special Format used in the future as a means to populate LMS mirror sites. Buttons Next Adds the section you just created. n/a WEB PAGE ONE COMPLETION. After completing all mandatory fields, click [Next] at the bottom right corner of the page. Remember, if a mandatory field is not completed, the page will return to the location of the incomplete field. After completing the entry, scroll down and click [Next] again. You may go through this process several times until you grow familiar with completing required fields. 8.1.2 Web Page Two 1. There are 11 fields in Step 10 and four fields are mandatory (see Figure 8-2). Figure 8-2. Web Page Two Screen 2. For classes or events, the default for Course Type is Classroom Only. 3. For Graduation Type, the default (only option) is Instructor Action Only. JOINT KNOWLEDGE ONLINE 8-4

4. The Waitlist Process Type default is First Come, First Serve. Priority means that the training staff must approve the application before the student can enroll. 5. The Duration field is the amount of time the student has to complete the action. Time starts upon student enrollment, i.e., enrollment date plus duration equals the amount of time to complete the action. 6. For Delivery Mode, select Classroom. 7. The Quota Expiration Date is the deadline for enrollment. It is an optional field. Suggest making this the same date as the section end date. 8. Notes is an optional field for use by the training class. It appears with class or event information when the student accesses it. 9. Learning Points is an optional field. If the training staff desires to use Learning Points, that internal process should be established prior to using this field. 10. The Credit field is optional. If the training staff desires to use Credit points, that internal process should be established prior to using this field. 11. After completing the entry, scroll down and click [Next]. If you don t complete a mandatory field, the reason the page won t submit will be indicated at the top of the page; correct the problem and resubmit. 12. Web page two complete. 8.1.3 Web Page Three For class or event submissions, Step 11 is skipped. The process goes from Step 10 to Step 12. 1. There are 14 fields for step 12 and 10 of these are mandatory. There are two fields for Step 13 and both are optional fields (see Figure 8-3). JOINT KNOWLEDGE ONLINE 8-5

Figure 8-3. Web Page Three Screen 2. The Track Enrollment and Activate Section default to checked. Track Enrollment allows students to subscribe to the class or event, and Activate Section allows a student to see the class or event in the LMS. 3. The Course field confirms the prefix and course number. 4. Version is an optional field. The default is 1. If you add versions later, this number will change. 5. The only option for the Mode field is Resident. 6. The Section field is required for submitting information to the Army Training Readiness and Reporting System (ATRRS). Please use 001 in this field. 7. The Fiscal Year defaults to the current FY. JOINT KNOWLEDGE ONLINE 8-6

8. The Start Date field is the day the class or event starts. 9. The End Date is the day the class or event ends. 10. The only option available for Admission Type is Non-Rolling. 11. The Maximum Size field provides a value that limits participation. If thousands are expected, estimate accordingly. 12. The Minimum Size field provides a value for minimum participation. 13. The Location field is optional. Enter the location of the class or event. 14. The School field confirms the school selected in the web page one process. 15. Primary Instructor and Secondary Instructor are optional fields. The default is none; however, one or more designated trainers may be chosen from the drop-down list. 16. After completing the entry, scroll down and click [Next]. If you don t complete a mandatory field, the reason the page won t submit will be indicated at the top of the page; correct the problem and resubmit. 17. Web page three complete. 18. The Course Management Wizard page displays to confirm completion. Click [Save & Exit]. The Add another Section feature is not used (see Figure 8-4). Figure 8-4. Course Management Wizard 19. The next step is to check your work. 20. For Training Coordinators, from the main LMS page, center menu bar, position the cursor over [Course Management]. JOINT KNOWLEDGE ONLINE 8-7

21. Select [View Courses]. 22. Select the [Prefix] and [Course] fields. 23. Select [Course Info] to verify your information (see Figure 8-5). Figure 8-5. Training Coordinator Course Info Screen 24. For Course Managers, the main desktop will display three tabs: Courses you Manage, Courses you Administer, and Courses you Teach. 25. Select [Course Info] from your selected class or event (see Figure 8-6). Figure 8-6. Course Manager Course Info Screen JOINT KNOWLEDGE ONLINE 8-8

Once you click the Course Info link, the screen shown in Figure 8-7 will appear. Figure 8-7. Course Info Screen NOTE: DELETING A LOCAL CLASS, EVENT, COURSE, OR PAGE TURNER. The deletion of training content on an enterprise system risks the possibility of disrupting the JOINT KNOWLEDGE ONLINE 8-9

training of thousands of students if a mistake is made. Accordingly, training content that requires deletion should be coordinated with JMO Knowledge Services. The JMO will delete training content as required by stakeholder training staffs. 8.2 UPLOAD A WEB-BASED COURSE A course is a unit of training that includes a series of lessons. AtlasPro uses the Sharable Content Object Reference Model (SCORM) to deliver web-based courseware. AtlasPro version 5.01.16 allows up to SCORM 2004, version 3-compliant courses to be uploaded and launched by the AtlasPro course player. Uploading a course consists of five JKO LMS web pages comprised of 13 steps. Each step has one or more entry fields for data: Nine steps are on the first web page One step is on the second web page One step is on the third web page (upload content) Two steps are on the fourth web page Confirmation that the course has been loaded is on the fifth web page Each page must be completed before you can proceed to the next page. Loading: Loading course content is done on the development LMS server ( Nemesis for NIPR/IP and Chaos for SIPR). Please notify JMO Knowledge Services that the course is ready for production. The JMO will move the course to the appropriate production environment. The training staff should then verify the content on the production LMS. This module does not address how to make a SCORM 2004 course (packaging, sequencing, etc.). Questions on course development should be addressed to JMO Knowledge Services. Prerequisites: Training staff is identified. Training Coordinators and Course Managers can upload content. Training staff names are entered into the appropriate LMS (NIPR, SIPR, or IP) after signing Non-Disclosure Agreements (NDAs) with JKDDC JMO Knowledge Services. A numbering system for content is established (see Appendix B). Any required prerequisite classes or courses already exist in the LMS. If a Continuing Education Unit (CEU), Learning Points, or Credit Points are desired, the training staff should have this internal process established. Understand that reading this module while duplicating the process in the LMS may cause your session to time out. As the training staff grows familiar with the process it will get easier. JOINT KNOWLEDGE ONLINE 8-10

Go to the JKO DEVELOPMENT LMS: NIPR and IP JKO DEVELOPMENT: https://nemesis.jfcom.mil SIPR JKO DEVELOPMENT: http://chaos.jwfc.jfcom.smil.mil 8.2.1 Web Page One 1. From the main LMS page, position the cursor over [Course Utilities]. 2. Position the cursor over [Course Management]. 3. Position the cursor over [Course Wizard]. 4. Select [Add New Course] (see Figure 8-8). Figure 8-8. Add New Course Screen 5. Complete the form s fields as indicated in Table 8-2. Required fields are identified in bold type and by asterisk (*). These required fields must be filled in to add a course section. Table 8-2. Web Page One Fields (Web-Based Course) Req d? Field Name Data Type Special Format * Select a Course Type Click on the drop-down list and select n/a SCORM 2004. * Prefix Note that there are two types of n/a prefixes JKDDC prefixes and COCOM/CSA prefixes. Both are presented within a single prefix field in the LMS and are displayed in alphabetic order (see Appendix C). * Number Each training staff needs to develop n/a and manage a numbering system (see Appendix B). Suffix Used in cases where there are n/a multiple courses based upon a single activity. * Name Add the name of the course. n/a Description Type in all relevant information n/a regarding the course. * Request Approval Type If you want to control the applicants to a course, click the drop-down list for n/a JOINT KNOWLEDGE ONLINE 8-11

Req d? Field Name Data Type Special Format Manager Approval. Each participant will have to be approved manually before they can attend the course. The default is Self Approval. Certificate Select yes if you wish to present a n/a certificate of completion, otherwise select no. The default is yes. Catalog Type Defaults to JKDDC. If you want the n/a course to appear in the LMS course catalog under a COCOM prefix, you will need to select COCOM/CSA from the drop-down list. (COCOM/CSA should not select JKDDC.) Browse Enabled Enables the course to be browsed n/a via the course catalog without tracking progress. Course Length Type in the duration of time for the Numeric Buttons (Hours) Course Objectives course in hours There are four text fields that can be used to describe the objectives of the course. * Associate Course Modes Select/highlight Web Enabled. * Course Manager If you are a Course Manager, remember to select yourself; otherwise you won t see the course and the Training Coordinator will have to assign the course back to you. characters only n/a Course Reviewer Optional field. n/a * Add Schools If your Command does not appear in this field, you can add it by clicking [Add a New School] at the bottom. n/a Add Course Prerequisites Course Survey Settings Add Course CEU Student Location Courses, classes, or events that are in the course catalog can be added as prerequisites if desired. When the student clicks on the course, the prerequisites are identified and the student must take those first. This field is provided in case the training staff has a standardized survey created for use with all their courses, classes, or events. If no survey exists, one can be created and associated later. Note: This feature is not applicable unless your course includes a survey item. If the training staff desires to use CEUs, that internal process should be established prior to using this field. Not currently used. This field may be used in the future as a means to populate LMS mirror sites. n/a n/a n/a n/a n/a n/a JOINT KNOWLEDGE ONLINE 8-12

Req d? Field Name Data Type Special Format Next Adds the section you just created. n/a WEB PAGE ONE COMPLETION. After completing all mandatory fields, click [Next] at the bottom right corner of the page. Remember, if a mandatory field is not completed, the page will return to the location of the incomplete field. After completing the entry, scroll down and click [Next] again. 8.2.2 Web Page Two 1. There are 11 fields in Step 10 and four fields are mandatory (see Figure 8-9). Figure 8-9. Web Page Two Screen 2. For Course Type the default is SCORM 2004. 3. For Graduation Type, select SCORM 2004 Sequencing Based. JOINT KNOWLEDGE ONLINE 8-13

4. The Waitlist Process Type default is First Come, First Serve. Priority means that the training staff has to approve the application before the student can attend. 5. The Duration field is the amount of time the student has to complete the action. Time starts upon student enrollment, i.e., enrollment date plus duration equals the amount of time to complete the action. 6. For Delivery Mode select Self Paced. The Facilitated Web choice is a feature that allows connectivity with Blackboard LMS and is not presently used. 7. The Quota Expiration Date is an optional field. It indicates the deadline for enrollment. Suggest making it the same date as the section end date. 8. Notes is an optional field. Notes appear with course information when the student accesses it. 9. Learning Points is an optional field. If the training staff desires to use Learning Points, that internal process should be established prior to using this field. 10. Credit is an optional field. If the training staff desires to sue Credit points, that internal process should be established prior to using this field. 11. After completing the entry, scroll down and click [Next]. If you don t complete a mandatory field, the reason the page won t submit will be indicated at the top of the page; correct the problem and resubmit. 12. Web page two complete. 8.2.3 Web Page Three The next web page to appear allows you to upload the SCORM course. 1. Import a course content package. This is a separate page. Once submitted, the next step will appear on a new page. JOINT KNOWLEDGE ONLINE 8-14

Figure 8-10. Upload Content Screen 2. There are 14 fields for Step 12 and 10 of these fields are mandatory (see Figure 8-11). Figure 8-11. Web Page Three Screen 3. Track Enrollment and Activate Section default to checked. Track Enrollment allows the student to subscribe to the course, and Activate Section allows a student to see the course in the LMS. JOINT KNOWLEDGE ONLINE 8-15

4. The Course field confirms the prefix and course number. 5. Version is an optional field. The default is 1. If you add versions later, this number will change. 6. The only option for the Mode field is Web Enabled. 7. The Section field is required for submitting information to the Army Training Readiness and Reporting System (ATRRS). Please use 001 in this field. 8. The Fiscal Year defaults to the current FY. 9. The Start Date field is the day the course starts. If you don t select the current date, you won t see the course. 10. The End Date is the day the course ends. 11. For Admission Type select Rolling. 12. The Maximum Size field provides a value that limits participation. If thousands are expected, estimate accordingly. 13. The Minimum Size field provides a value for minimum participation. 14. Location is an optional field. 15. The School field confirms the school selected in the web page one process. 16. Primary Instructor and Secondary Instructor are optional fields. The default is none. Select from a list of designated trainers in the drop-down list if desired. 17. After completing the entry, scroll down and click [Next]. If you don t complete a mandatory field, the reason the page won t submit will be indicated at the top of the page; correct the problem and resubmit. 18. Web page three complete. 19. The Course Management Wizard page displays to confirm completion. Click [Save & Exit]. The Add another Section feature is not used (see Figure 8-12). JOINT KNOWLEDGE ONLINE 8-16

Figure 8-12. Course Management Wizard 20. The next step is to check your work. 21. For Training Coordinators, from the main LMS page, center menu bar, position the cursor over [Course Management]. 22. Select [View Courses]. 23. Select the [Prefix] and [Course] fields. 24. Select [Course Info] to verify your information (see Figure 8-13). Figure 8-13. Training Coordinator Course Info Screen 25. For Course Managers, the main desktop will display three tabs: Courses you Manage, Courses you Administer, and Courses you Teach. JOINT KNOWLEDGE ONLINE 8-17

26. Select [Course Info] from your selected course (see Figure 8-14). Figure 8-14. Course Manager Course Info Screen Once you click the course Info link, the screen shown in Figure 8-15 will appear. JOINT KNOWLEDGE ONLINE 8-18

Figure 8-15. Course Info Screen NOTE: DELETING A LOCAL CLASS, EVENT, COURSE, OR PAGE TURNER. The deletion of training content on an enterprise system risks the possibility of disrupting the training of thousands of students if a mistake is made. Accordingly, training content that JOINT KNOWLEDGE ONLINE 8-19

requires deletion should be coordinated with JMO Knowledge Services. The JMO will delete training content as required by stakeholder training staffs. 8.3 UPLOAD PAGE TURNER A page turner is a document or website that requires a student to read/access and browse from screen to screen to turn pages and review information. Uploading a page turner requires the completion of several fields of data. There are two types of page turners: Links to another URL (web site). When the student accesses the URL, the student gets credit. HTML content equivalent to PowerPoint presentations Note: A student list can be generated using the Section Detail Report. Uploading a page turner consists of four to five JKO LMS web pages comprised of 12-13 steps (the number of pages and steps depends upon the type of page turner). Each step has one or more entry fields for data: Page Turner (URL content) 4 pages Nine steps are on the first web page One step is on the second web page Two steps are on the third web page Confirmation that the course has been loaded is on the fourth web page Page Turner (HTML content) 5 pages Nine steps are on the first web page One step is on the second web page One step is on the third web page (upload content) Two steps are on the fourth web page Confirmation that the course has been loaded is on the fifth web page Each page must be completed before you can proceed to the next page. Loading: Loading a page turner for URL content may be done directly to the JKO production server. Loading HTML content is done on the development LMS server ( Nemesis for NIPR/IP and Chaos for SIPR). If the page turner is HTML content, please notify JMO Knowledge Services that the page turner is ready for production. The JMO will move the page turner to the appropriate production environment. The training staff should then verify the content on the production LMS. JOINT KNOWLEDGE ONLINE 8-20

Prerequisites: Training staff is identified. Training Coordinators and Course Managers can upload content. Training staff names are entered into the appropriate LMS (NIPR, SIPR, or IP) after signing Non-Disclosure Agreements (NDAs) with JKDDC JMO Knowledge Services. A numbering system for content is established (see Appendix B). Any required prerequisite classes or courses already exist in the LMS. If a Continuing Education Unit (CEU), Learning Points, or Credit Points are desired, the training staff should have this internal process established. Understand that reading this module while duplicating the process in the LMS may cause your session to time out. As the training staff grows familiar with the process it will get easier. Page turner that consists of HTML content go to the JKO DEVELOPMENT LMS: NIPR and IP JKO DEVELOPMENT: https://nemesis.jfcom.mil SIPR JKO DEVELOPMENT: http://chaos.jwfc.jfcom.smil.mil Page turner that is a link to an external URL go to the JKO PRODUCTION LMS: NIPR JKO PRODUCTION: https://jkolms.jfcom.mil SIPR JKO PRODUCTION: http://jkolms.jwfc.jfcom.smil.mil IP JKO PRODUCTION: http://jkolms.cmil.org 8.3.1 Web Page One 1. From the main LMS page, position the cursor over [Course Utilities]. 2. Position the cursor over [Course Management]. 3. Position the cursor over [Course Wizard]. 4. Select [Add New Course] (see Figure 8-16). Figure 8-16. Add New Course Screen 5. Complete the form s fields as indicated in Table 8-3. Required fields are identified in bold type and by asterisk (*). These required fields must be filled in to add a course section. JOINT KNOWLEDGE ONLINE 8-21

Table 8-3. Web Page One Fields (Page Turner) Req d? Field Name Data Type Special Format * Select a Course Type Click on the drop-down list and select n/a Page Turner (no tracking). Note: A student list can be generated using the Section Detail Report. * Prefix Note that there are two types of n/a prefixes JKDDC prefixes and COCOM/CSA prefixes. Both are presented within a single prefix field in the LMS and are displayed in alphabetic order (see Appendix C). * Number Each training staff needs to develop n/a and manage a numbering system (see Appendix B). Suffix Used in cases where there are n/a multiple classes/events based upon a single activity. * Name Add the name of the page turner. n/a Description Type in all relevant information n/a regarding the page turner. * Request Approval If you want to control the applicants to n/a Type a page turner, click the drop-down list for Manager Approval. Each participant will have to be approved manually before they can attend the page turner. The default is Self Approval. Certificate For classes or events select yes if n/a you wish to present a certificate of completion, otherwise select no. The default is yes. Catalog Type Defaults to JKDDC. If you want the n/a page turner to appear in the LMS course catalog (visible in the list of page turners in the LMS), then complete this field. (COCOM/CSA should not select JKDDC.) Browse Enabled Enables the page turner to be n/a browsed via the course catalog without tracking progress. Course Length Type in the duration of time for the Numeric (Hours) Course Objectives page turner in hours There are four text fields that can be used to describe the objectives of the page turner. * Associate Course Modes Select/highlight Web Enabled. * Course Manager If you are a Course Manager, remember to select yourself; otherwise you won t see the course and the Training Coordinator will have to assign the course back to you. characters only n/a n/a n/a JOINT KNOWLEDGE ONLINE 8-22

Req d? Field Name Data Type Special Format Course Reviewer Optional field. n/a * Add Schools If your Command does not appear in n/a this field, you can add it by clicking [Add a New School] at the bottom. Add Course Prerequisites Courses, classes, or events that are in the course catalog can be added as prerequisites if desired. When the student clicks on the page turner, the prerequisites are identified and the n/a Buttons Course Survey Settings Add Course CEU Student Location student must take those first. This field is provided in case the training staff has a standardized survey created for use with all their courses, classes, or events. If no survey exists, one can be created and associated later. Note: This feature is not applicable unless your class or event includes a survey item. If the training staff desires to use CEUs, that internal process should be established prior to using this field. Not currently used. This field may be used in the future as a means to populate LMS mirror sites. Next Adds the section you just created. n/a n/a n/a n/a WEB PAGE ONE COMPLETION. After completing all mandatory fields, click [Next] at the bottom right corner of the page. Remember, if a mandatory field is not completed, the page will return to the location of the incomplete field. After completing the entry, scroll down and click [Next] again. 8.3.2 Web Page Two 2. There are 13 fields in Step 10 and five fields are mandatory (see Figure 8-17). JOINT KNOWLEDGE ONLINE 8-23

Figure 8-17. Web Page Two Screen 3. For Course Type the default is Page Turner. 4. For Graduation Type you ll see a grayed out HTML Turner. 5. The Waitlist Process Type default is First Come, First Serve. Priority means that the training staff has to approve the application before the student can attend. 6. The Duration field is the amount of time the student has to complete the action. Time starts upon student enrollment, i.e., enrollment date plus duration equals the amount of time to complete the action. 7. For Delivery Mode select Self Paced. The Facilitated Web choice is a feature that allows connectivity with Blackboard LMS and is not presently used. JOINT KNOWLEDGE ONLINE 8-24

8. For Course Location there are two choices: Course is an External URL (which does not upload HTML files; it creates a student activity that is completed when the web address is clicked on. The next field, Launch URL, is associated with this feature.) HTML course will be uploaded (which creates an additional upload page that appears after completing the rest of the fields on web page two) 9. Quota Expiration Date is an optional field indicating the deadline for enrollment. Suggest making this the same date as the section end date. 10. Notes is an optional field. It appears with the page turner information when the student accesses it. 11. Learning Points is an optional field. If the training staff desires to use Learning Points, that internal process should be established prior to using this field. 12. Credit is an optional field. If the training staff desires to use Credit points, that internal process should be established prior to using this field. 13. After completing the entry, scroll down and click [Next]. If you don t complete a mandatory field, the reason the page won t submit will be indicated at the top of the page; correct the problem and resubmit. 14. Web page two complete. 8.3.3 Web Page Three The next web page to appear depends upon your selection of an external URL or uploaded HTML content as described above. If the content is just a URL, the next page will skip Step 11 (HTML upload) and display Step 12 and Step 13. If the selection was made to upload HTML files, an additional page appears (Step 11) before you can proceed to Steps 12 and 13. 1. Upload HTML (this step is skipped if a link to an external URL option is chosen). This is a separate page. Once submitted, the next step will appear on a new page. 2. There are 14 fields for Step 12 and 10 of these fields are mandatory. There are two fields for Step 13 and both are optional (see Figure 8-18). JOINT KNOWLEDGE ONLINE 8-25

Figure 8-18. Web Page Three Screen 3. Track Enrollment and Activate Section default to checked. Track Enrollment allows students to subscribe to the page turner, while Activate Section allows students to see the page turner in the LMS. 4. The Course field confirms the prefix and course number. 5. Version is an optional field. The default is 1. If you add versions later, this number will change. JOINT KNOWLEDGE ONLINE 8-26

6. The only option for the Mode field is Web Enabled. 7. The Section field is required for submitting information to the Army Training Readiness and Reporting System (ATRRS). Please use 001 in this field. 8. The Fiscal Year defaults to the current FY. 9. The Start Date field is the day the page turner starts. If you don t select the current date, you won t see the page turner. 10. The End Date is the day the page turner ends. 11. For Admission Type select Rolling. 12. The Maximum Size field provides a value that limits participation. If thousands are expected, estimate accordingly. 13. The Minimum Size field provides a value for minimum participation. 14. Location is an optional field. 15. The School field confirms the school selected in the web page one process. 16. Primary Instructor and Secondary Instructor are optional fields. The default is none. Select from the list of designated trainers in the drop-down list. 17. After completing the entry, scroll down and click [Next]. If you don t complete a mandatory field, the reason the page won t submit will be indicated at the top of the page; correct the problem and resubmit. 18. Web page three complete. 19. The Course Management Wizard page displays to confirm completion. Click [Save & Exit]. The Add another Section feature is not used (see Figure 8-19). Figure 8-19. Course Management Wizard JOINT KNOWLEDGE ONLINE 8-27

20. The next step is to check your work. 21. For Training Coordinators, from the main LMS page, center menu bar, position the cursor over [Course Management]. 22. Select [View Courses]. 23. Select the [Prefix] and [Course] fields. 24. Select [Course Info] to verify your information (see Figure 8-20). Figure 8-20. Training Coordinator Course Info Screen 25. For Course Managers, the main desktop will display three tabs: Courses you Manage, Courses you Administer, and Courses you Teach. 26. Select [Course Info] from your selected course (see Figure 8-21). JOINT KNOWLEDGE ONLINE 8-28

Figure 8-21. Course Manager Course Info Screen Once you click the Course Info link, the screen shown in Figure 8-22 will appear. JOINT KNOWLEDGE ONLINE 8-29

Figure 8-22. Course Info Screen NOTE: DELETING A LOCAL CLASS, EVENT, COURSE, OR PAGE TURNER. The deletion of training content on an enterprise system risks the possibility of disrupting the training of thousands of students if a mistake is made. Accordingly, training content that JOINT KNOWLEDGE ONLINE 8-30

requires deletion should be coordinated with JMO Knowledge Services. The JMO will delete training content as required by stakeholder training staffs. 8.4 CUSTOMIZING EMAIL NOTIFICATIONS Once you have successfully uploaded your class, event, web-based course, or page turner, you have the ability to edit course and section emails. You also have the privilege to enable/disable some or all emails for a course. To edit course and section emails: 1. For Course Managers, on the home [Desktop] screen, locate the course or section for which you wish to edit the email(s). 2. For Training Coordinators, from the [Desktop] screen, position the cursor over [Course Management] on the center menu bar. 3. Select [View Courses]. The [System Courses] screen appears. 4. Select a [Prefix] and [Course]. A screen appears listing information for all course sections. 5. Identify the section for which you wish to edit the email(s). 6. Select the [Course Emails] button for the desired course section (see Figure 8-23). Figure 8-23. Course Emails Link 7. The [Email Management] screen appears, displaying the names of all emails within the section. Select [Customize Emails] (see Figure 8-24). JOINT KNOWLEDGE ONLINE 8-31

Figure 8-24. Customize Emails Screen 8. Select the email notification you wish to edit (see Figure 8-25). 9. Edit the [Email Text] field. Figure 8-25. Select Email to Edit Screen JOINT KNOWLEDGE ONLINE 8-32

10. If you would like the Course Manager of a course to be cc ed on an email notification, select the [Cc to Course Manager] checkbox. Note: A Course Manager with a valid email address must be associated to the course (see Section 8.7). Cc to Supervisor and Cc to Instructor are not currently used. 11. Select [Save Email Text] (see Figure 8-26). Enable/Disable Course Emails Figure 8-26. Edit Email Text Screen To enable/disable some or all emails for a course: 1. For Course Managers, on the home [Desktop] screen, locate the course or section for which you wish to enable/disable the email(s) (see Figure 8-27). JOINT KNOWLEDGE ONLINE 8-33

Figure 8-27. Course Manager Course Emails View 2. For Training Coordinators, from the [Desktop] screen, position the cursor over [Course Management] on the center menu bar. 3. Select [View Courses]. The [System Courses] screen appears. 4. Select a [Prefix] and [Course]. A screen appears listing information for all course sections. 5. Identify the section for which you wish to enable/disable the email(s) (see Figure 8-28). Figure 8-28. Training Manager Course Emails View 6. Select [Course Emails] for the desired course section (see Figure 8-29). The [Email Management] screen appears, displaying the names of all emails within the section. 7. Select the checkbox next to the email notification you wish to enable/disable. Note: Selecting the checkbox enables the email and deselecting the checkbox disables the email. JOINT KNOWLEDGE ONLINE 8-34

Figure 8-29. List of Course Emails 8. Confirm your action to enable/disable email(s) (see Figure 8-30). Figure 8-30. Email Enable/Disable Confirmation Screen JOINT KNOWLEDGE ONLINE 8-35

9. To go back to the default course level email(s), select the email notification you wish to edit. 10. Select [Refresh From Campus] at the bottom of the screen (see Figure 8-31). Figure 8-31. Refresh From Campus Screen 11. The [Email Text] field will populate with text from the campus level. 12. If you would like the Course Manager of a course to be cc ed on an email notification, select the [Cc to Course Manager] checkbox. Note: A Course Manager with a valid email address must be associated to the course (see Section 8.7). Cc to Supervisor and Cc to Instructor are not currently used. 13. Select [Save Email Text] (see Figure 8-32). JOINT KNOWLEDGE ONLINE 8-36

Figure 8-32. Save Email Text 14. Confirm your action by checking the [Confirm Customization] option on the next page (see Figure 8-33). Figure 8-33. Confirm Customization Screen 8.5 ADD A NEW COURSE VERSION Adding a new course version is used when content editing or updates have occurred within a course. There can only be ONE active version of a course at a time. Loading a new version of the course does not interfere with students currently enrolled to a previous version of that course. The process follows a similar pattern to the basic upload process but is different in that each step is on a single page and you progress from page to page through the steps. JOINT KNOWLEDGE ONLINE 8-37

Prerequisites: Training staff is familiar with the process for uploading a class, event, course, or page turner. A class, event, course, or page turner has been previously loaded. Course Managers can only edit content they have been assigned to manage. If content editing does NOT require uploading a new version of a course or page turner (i.e., you only need to update a text-based field, not upload new course files), go to the JKO PRODUCTION LMS (note the servers listed below are for operational use. If you want to train on this function, please use the Nemesis server at https://nemesis.jfcom.mil.) NIPR JKO PRODUCTION: https://jkolms.jfcom.mil SIPR JKO PRODUCTION: http://jkolms.jwfc.jfcom.smil.mil IP JKO PRODUCTION: https://jkolms.cmil.org If content editing DOES involve uploading files related to a new version of a course or page turner, the course or page turner must be tested FIRST on the Nemesis development server at https://nemesis.jfcom.mil. When testing is complete, notify the JMO training staff of the requirement for uploading on the production LMS server. The JMO training staff will coordinate the migration of the new version to the production server. 8.5.1 Web Page One 1. From the main LMS page, position the cursor over [Course Utilities]. 2. Position the cursor over [Course Management]. 3. Position the cursor over [Course Wizard]. 4. Select [Add New Course Version] (see Figure 8-34). Figure 8-34. Add New Course Version Screen 5. The Course Management Wizard page displays. Click the drop-down list and select SCORM 2004. JOINT KNOWLEDGE ONLINE 8-38

Figure 8-35. Course Management Wizard 6. Select [Prefix] and [Course] fields (see Figure 8-36). Figure 8-36. New Course Version Prefix/Course Screen 7. The Course Management Wizard page displays to confirm completion. 8. If you click [Deactivate and Continue], the current active version of the course will be deactivated and a new version will be created. This deactivation does not impact currently enrolled students. Those students will continue their progress in the version they are enrolled to. New enrollment requests will go to the new version. 9. If you click [Continue with Current Version], you can add a section to the course (see Figure 8-37). JOINT KNOWLEDGE ONLINE 8-39

Figure 8-37. New Course Version Screen 10. A new page will display for content editing (see Figure 8-38). JOINT KNOWLEDGE ONLINE 8-40

Figure 8-38. New Course Version Editing Screen 11. The Course field confirms the prefix and course number. 12. The only option for the Mode field is Web Enabled. 13. The Section field is required for submitting information to the Army Training Readiness and Reporting System (ATRRS). Please use 001 in this field. If this section is already in use for the course you are editing, use another section number (e.g., 002). 14. The Fiscal Year defaults to the current FY. 15. The Start Date is the day the course starts. If you don t select the current date, you won t see the course. JOINT KNOWLEDGE ONLINE 8-41

16. The End Date is the day the course ends. 17. For Admission Type select Rolling. 18. The Maximum Size field provides a value that limits participation. If thousands are expected, estimate accordingly. 19. The Minimum Size field provides a value for minimum participation. 20. The School field confirms the school selected in the web page one process. 21. The Course Management Wizard page displays to confirm completion. Select [Save & Exit]. The Add another Section feature is not used (see Figure 8-39). Figure 8-39. Course Management Wizard Screen 8.6 CREATING A COURSE SECTION Course sections are created to facilitate content delivery. When students self-enroll into a course, a roster record is created in an available section of the course. It is the Training Coordinator s responsibility to ensure an active, available section exists for the course offering. Alternatively, Training Coordinators can train groups of individuals together by creating a section of a course in the LMS. All communication and student tracking for the course section is then isolated for that course section. Establishing course sections has several benefits: Trainers can establish a time period by which students must start and complete their self-paced WBT training. This is helpful if the web course is a prerequisite to a classroom (face-to-face) training session or an exercise. Trainers can more easily track student progress and offer prompts or assistance to those students who need it. JOINT KNOWLEDGE ONLINE 8-42

The courses must reside in the LMS. In order to enroll students in the course as a group, Training Coordinators or Course Managers must create a section for the course. This creates an online classroom that separates designated students from other students taking the course in other sections or accessing the course on their own. To create a course section: 1. From the [Desktop] screen, position the cursor over [Course Management] on the center menu bar. 2. Select [View Courses]. The [System Courses] screen appears (see Figure 8-40). 3. Select the [Prefix] and [Course] fields. Figure 8-40. Course Selection Screen 4. Select the course from the [FY] field the year in which the course section will be trained. 5. Click [Add a Section]. The [Add Section] screen appears. 6. Complete the form s fields as indicated in Table 8-4. Required fields are identified in bold type and by asterisk (*). These required fields must be filled in to add a course section. Table 8-4. Add Section Field Descriptions Req d? Field Name Data Type Special Format * Track Enrollment Select Yes from the drop-down list to allow student enrollment to begin. Select No from the drop-down list to prevent student enrollment from beginning. Use if you are creating a course section for the future and do not want to allow enrollment to begin yet. n/a JOINT KNOWLEDGE ONLINE 8-43

Req d? Field Name Data Type Special Format * Section Status Active This status allows students to n/a be enrolled in the section. Cancelled The section has been cancelled and students cannot be enrolled in the section. Completed The section has been completed. Inactive The section is not currently active. Use this status to create a section but not allow student enrollment at this time. * Course Pre-populated with the course n/a selected on the [Course Selection] screen. * Course Version Pre-populated by the LMS to indicate n/a the version of the course. There is presently only one version of the web courses. * Section Mode Defaults to Resident. This field is not n/a significant for the application. * Section Number Assign a number to the section. n/a * Start Date Use the drop-down lists to identify the month and day that the section will begin. Enter the year the section will begin. This date can be edited at any time. Year must be in yyyy format * End Date Use the drop-down lists to identify the month and day the section will end. Enter the year the section will end. This date can be edited at any time. * Fiscal Year Enter the year of the funding for the training. This field presently does not imply or direct fiscal impact. * Admission Type Rolling Students do not need to complete the course during a particular time frame. Non-Rolling Students need to complete the course during a particular time frame (e.g., when the WBT is a prerequisite to a classroom training session). Select Non-Rolling from the drop-down list to create a guided section. * Class Size Information Section Location Maximum size Enter the maximum number of students you wish the course section to be limited to. Minimum size Enter the minimum number of students you wish the section to be limited to. If there is no minimum, type 0. Enter one city/state (or country) where the trainer is located. This field, when displayed to students, helps them determine the time zone of their Year must be in yyyy format n/a n/a Numeric characters only Alpha-numeric characters JOINT KNOWLEDGE ONLINE 8-44

Req d? Field Name Data Type Special Format trainers. * School The drop-down list should display the n/a schoolhouse offering the training (e.g., 772 JKO Online). Buttons Add Section Adds the section you just created. n/a Update Updates only the fields that were n/a changed. Clear Clears all fields that you just entered information into. n/a 7. Click [Add Section] at the bottom of the form. If any errors were made or information in required fields is missing, a message appears just above the [Track Enrollment?] field indicating the nature of the error(s) and steps necessary to resolve it. 8. After the [Add Section] screen s data is submitted and accepted, the LMS displays the [Modify Section] screen (see Figure 8-41). Verify that the information is accurate. Figure 8-41. Modify Section Screen 9. Click [Add Section] if all data is correct. The system displays the [Add Section] screen with the message, SECTION HAS BEEN SUCCESFULLY CREATED! 10. Click [Back to Section List] to view the newly added section on the [System Courses] screen (see Figure 8-42). JOINT KNOWLEDGE ONLINE 8-45

Figure 8-42. System Courses Screen At this point students may enroll in the course. Note: For classroom and event type courses which have multiple sections created for different dates, students will have the option to choose which section they would like to enroll into. The LMS will display if a section is full; the student then has the option of either enrolling into another section or requesting enrollment to the section that is full (see Figure 8-43). If the student requests enrollment to a full section, s/he will be placed on a waitlist. Figure 8-43. Section Full Screen JOINT KNOWLEDGE ONLINE 8-46

8.6.1 Extending a Section Expiration Date Generally, training for a section will have an expiration (or end) date. To extend an expiration date: 1. From the [Desktop] screen, position the cursor over [Course Management] on the center menu bar. 2. Select [View Courses] and go to the course for which you wish to change the expiration date. 3. Click the [Enrollment] link. 4. Select the checkbox for the user you would like to extend and click [Extend]. Figure 8-44. Enrollment Management Screen 5. Select the date you would like to use for the extension, then select the checkbox titled [Use this expiration date for all] and click [Extend]. 8.6.2 Check Section Enrollment This section explains the procedure for checking sections you are enrolled in, as well as sections your students are enrolled in. 8.6.2.1 Check Sections You Are Enrolled In Sections for which you are enrolled are listed on your [Desktop] screen. 8.6.2.2 Check Sections a Student is Enrolled In To determine if a student is enrolled in a section: 1. From the [Desktop] screen, position your cursor over [Course Management] on the center menu bar. JOINT KNOWLEDGE ONLINE 8-47

2. Select [View Courses]. The [System Courses] screen appears. 3. Select a [Prefix] and [Course]. A screen appears listing information for all course sections. 4. Identify the section for which you wish to check enrollment (see Figure 8-45). 5. Select the [Enrollment] button in the [View Enrollment] column for the desired course section. The [Student Enrollment] screen displays the names of all students enrolled in that section. Figure 8-45. Course Management/System Courses Screen 8.6.3 Reinstating Students Students may need to be reinstated if completion requirements for a course are not met. Once reinstated in a course, the student s progress is saved and s/he will begin where s/he left off. To reinstate a student: 1. From the [Desktop] screen, position your cursor over [Course Management] on the center menu. 2. Select [View Courses]. The [System Courses] screen appears. JOINT KNOWLEDGE ONLINE 8-48

3. Select a [Prefix] and [Course]. A screen appears listing information for all course sections. 4. Identify the section to reinstate a student. Click the [Enrollment] link corresponding to that section (see Figure 8-46). Figure 8-46. Enrollment Link 5. Select [Dropped Students] from the student status drop-down list. 6. Click the [Re-enroll] link in the column next to the name of the student to reinstate to the section (see Figure 8-47). Figure 8-47. Re-enroll Screen 7. Enter a new expiration date for the user and click [Re-enroll] (see Figure 8-48). Figure 8-48. New Expiration Date Screen 8. Check the [Select] boxes of several students to reinstate all of them at one time. JOINT KNOWLEDGE ONLINE 8-49

8.7 ASSOCIATE A COURSE MANAGER TO A COURSE System Administrators, Training Coordinators, and Course Managers can perform this function. Multiple Course Managers can be associated with a course. 1. For Course Managers, from the home [Desktop] screen, locate a course and click [Course Info]. Scroll down the page and click [Course Manager]. If Course Managers exist, they will be listed on this page. To add another Course Manager(s), select a Course Manager from the drop-down list (see Figure 8-49), click [Associate] and confirm on the next page. To remove a Course Manager, click [Disassociate Course Manager] next to the name of a Course Manager (see Figure 8-50). 2. For Training Coordinators, from the main desktop, click [View Courses], select a course prefix, then select a course. Click [Course Info]. Scroll down the page and click [Course Manager]. If Course Managers exist, they will be listed on this page. To add another Course Manager(s), select a Course Manager from the drop-down list (see Figure 8-49), click [Associate], and confirm on the next page. To remove a Course Manager, click [Disassociate Course Manager] next to the name of a Course Manager (see Figure 8-50). JOINT KNOWLEDGE ONLINE 8-50

Figure 8-49. Course Manager Addition Figure 8-50. Add/Remove Course Managers 8.8 APPROVE OR DENY AN ENROLLMENT REQUEST Training Coordinators and Course Managers can both approve or deny an enrollment request. The enrollment request will be listed in reference by course. JOINT KNOWLEDGE ONLINE 8-51

1. For students, on the home [Desktop] screen there is a statement that reads, You are enrolled in the following courses:. 2. For Course Managers, on the home [Desktop] screen, locate a course and click [Course Inbox]. If enrollment requests exist, they will be listed on this page. Figure 8-51. Course Manager Desktop 3. For Training Coordinators, from the main desktop, click [View Courses], select a course prefix, then select a course. Click [Course Inbox]. If enrollment requests exist, they will be listed on this page. JOINT KNOWLEDGE ONLINE 8-52

Figure 8-52. Training Coordinator View 4. To approve or deny the enrollment, click [Approve/Deny] next to the student s name (see Figure 8-53). On the next screen click either [Approve Request] or [Deny Request] to complete the action. Figure 8-53. Course Inbox 8.9 BUILD A CURRICULUM (COMPLETION CERTIFICATE) Curriculums are groupings of training content (course, classroom, page turner) that must be completed as a package. Within the LMS, curriculums are called a certification. A completion certificate is awarded for the completion of the curriculum, not an individual class, course, or page turner. There are two steps to building a curriculum: first you create the certification information, then you associate the certificate with the training content. Prerequisite: A class, event, course, or page turner has been previously loaded. Training Coordinators and Course Managers can make curriculums using any course in the LMS. JOINT KNOWLEDGE ONLINE 8-53

Go to the JKO PRODUCTION LMS (note the servers listed below are for operational use. If you want to train on this function, please use the Nemesis server at https://nemesis.jfcom.mil.) NIPR JKO PRODUCTION: https://jkolms.jfcom.mil SIPR JKO PRODUCTION: http://jkolms.jwfc.jfcom.smil.mil IP JKO PRODUCTION: https://jkolms.cmil.org To build a curriculum : 1. From the main LMS page, position the cursor over [Course Utilities]. 2. Position the cursor over [Registration Management]. 3. Position the cursor over [Certification]. 4. Select [Certification Management] (see Figure 8-54). Figure 8-54. Curriculum Desktop When accessing the menu as described above, you will be presented with the Add Certification page consisting of the following fields (see Figure 8-55): 5. The Certification field is not used for step 1 (add certification). The ID and Name will populate the Certification header once saved. Suggest adding Draft to the name until the curriculum is complete. 6. For the ID field, type in your organization (e.g., SOUTHCOM-001, SOUTHCOM- 002 ). This ID is a unique identifier to each curriculum. 7. For the Name field, enter the name of the curriculum (e.g., Orientation Training ). 8. For the Description field, describe the curriculum. 9. For the Valid for (months) field, type in a value. JOINT KNOWLEDGE ONLINE 8-54

10. The Certification Duration field is the amount of time the student has to complete the curriculum. Time starts upon student enrollment; enrollment date plus duration equals the amount of time the student has to complete the curriculum. Figure 8-55. Curriculum Add/Update Screen 11. There is a link at the bottom of the page that gives the training staff the option to create/generate emails for enrollment and graduation. Make sure this is active. The default LMS setting may be used or custom emails generated using this feature. 12. The [Certification Manager] link at the bottom of the page allows System Administrators and Training Coordinators to associate or disassociate Course Managers with a curriculum for the purpose of managing the curriculum. Figure 8-56. Select a Course Manager 13. Click [Add/Update] to add the certificate. A page will appear verifying the creation of the certificate. JOINT KNOWLEDGE ONLINE 8-55

8.9.1 Associate Courses with a Curriculum 1. From the main LMS page, position the cursor over [Course Utilities]. 2. Position the cursor over [Registration Management]. 3. Position the cursor over [Certification]. 4. Select [Associate Certifications] (see Figure 8-57). Figure 8-57. Curriculum Associate Certification Screen 5. Select the certification you created from the Certification drop-down list. 6. Select the [Prefix] and [Course] you wish to associate with the curriculum. Holding down the [Ctrl] key allows you to select more than one course, class, or page turner. 7. Click [Associate Course] at the bottom of the page. 8. Once all the content is associated with the curriculum, select [Completion Order] to organize the order in which you want the courses to be taken (see Figure 8-58). Figure 8-58. Completion Order Screen 9. Once complete, position the cursor over [Enrollment], [Browse Courses] and the curriculum will appear in the LMS Curriculums menu. JOINT KNOWLEDGE ONLINE 8-56

After clicking the [Completion Order] link the screen shown in Figure 8-59 will appear. Arrange the courses in the order the student must complete them and click [Update Completion Order]. Figure 8-59. Certification Course Association 8.10 ASSOCIATE A COURSE MANAGER TO A CURRICULUM System Administrators, Training Coordinators, and Course Managers can perform this function. Multiple Course Managers can be associated with a curriculum. 1. For Course Managers, from the top menu bar, position the cursor over [Course Utilities]. 2. Position the cursor over [Registration Management]. 3. Position the cursor over [Certification]. 4. Select [Certification Management] (see Figure 8-60). Figure 8-60. Certification Management Menu Screen Note: Course Managers will only see curriculums with which they are currently associated. 5. Select the Certification for which you would like to add a course manager. 6. Select [Certification Manager] (see Figure 8-61). JOINT KNOWLEDGE ONLINE 8-57

Figure 8-61. Certification Manager Screen 7. Select a Course Manager from the displayed list of Course Managers. 8. Click [Associate] (see Figure 8-62). Figure 8-62. Associate Course Manager Screen 9. Click [Associate Curriculum Manager] (see Figure 8-63). JOINT KNOWLEDGE ONLINE 8-58

Figure 8-63. Associate Curriculum Manager Screen 10. The Course Manager you selected is now associated with the curriculum. 11. For Training Coordinators, from the top menu bar, position the cursor over [Course Utilities]. 12. Position the cursor over [Registration Management]. 13. Position the cursor over [Certification]. 14. Select [Certification Management] (see Figure 8-64). Figure 8-64. Certification Management Screen 15. Select the Certification for which you would like to associate a Course Manager. 16. Select [Certification Manager] (see Figure 8-65). JOINT KNOWLEDGE ONLINE 8-59

Figure 8-65. Certification Manager Screen 17. Select a Course Manager from the displayed list of Course Managers. 18. Click [Associate] (see Figure 8-66). Figure 8-66. Associate Course Manager Screen 19. Click [Associate Curriculum Manager] (see Figure 8-67). JOINT KNOWLEDGE ONLINE 8-60

Figure 8-67. Associate Curriculum Manager Screen 20. The Course Manager you selected is now associated with the curriculum. Note: Associating a Course Manager with a curriculum will not override Course Managers associated with individual managed courses. 8.11 MANUALLY PASSING A STUDENT There may be some cases where a student has already completed a course that is now included within a curriculum. Currently the system does not recognize previously completed courses within a curriculum. The student will need to contact his/her Training Coordinator or Course Manager to verify that the student has successfully completed the course. The Training Coordinator or Course Manager will have to manually pass the student for the course in order for the student to receive credit for the course within the curriculum. To manually pass a student through a course: 1. For Course Managers, on the home [Desktop] screen, locate the section for which you wish to pass the student. Click [Enrollment]. If enrollment requests exist, they will be listed on this page (see Figure 8-68). Figure 8-68. Course Manager Screen 2. For Training Coordinators, from the main [Desktop] screen, position the cursor over [Course Management] on the center menu bar. 3. Select [View Courses]. The [System Courses] screen appears. JOINT KNOWLEDGE ONLINE 8-61

4. Select a [Prefix] and [Course]. A screen appears listing information for all course sections. 5. Identify the section for which you wish to pass the student. 6. Select the [Enrollment] button in the [View Enrollment] column for the desired course section. The [Student Enrollment] screen appears, displaying the names of all students enrolled in that section (see Figure 8-69). Figure 8-69. Training Coordinator View 7. Check the [Select] box for the student(s) you wish to pass. 8. Click [Pass] at the bottom of the page (see Figure 8-70). Figure 8-70. Enrollment Screen 9. Confirm the action by selecting [Pass Student] on the next page (see Figure 8-71). JOINT KNOWLEDGE ONLINE 8-62

Figure 8-71. Pass Student Screen 10. The student is now passed through the course. The next page will display the student s name and confirmation that the student has been passed through the course successfully (see Figure 8-72). If course emails are configured, the student will receive notification of this action. Figure 8-72. Pass Student Confirmation Screen 8.12 LINKING COURSES TO THE JKO PORTAL AND JKSD The JKO Portal is an enterprise system which provides convenient access to online joint training and information resources. Popular features inside the JKO Portal are the JKO Communities of Interest (COI) and the Joint Knowledge Services Database (JKSD). The JKO LMS provides administrators of these features the ability to hyperlink courses directly from the LMS to both COI and JKSD pages. This allows students the ability to browse or enroll into a course directly from the COI or JKSD. There are two ways to hyperlink a course on the LMS. Below are the steps to hyperlink a course for both a COI and JKSD. 8.12.1 Hyperlink LMS Course(s) within JKSD The first option to hyperlink a course(s) within JKSD: 1. From the main LMS page, position the cursor over [Enrollment]. 2. Select [Browse Courses] (see Figure 8-73). Figure 8-73. Browse Courses JOINT KNOWLEDGE ONLINE 8-63

3. Browse [Joint Courses] or [Cocom Courses]. 4. Select the appropriate prefix. (All courses within that prefix are displayed.) 5. Right click on [COI Link] located under the Course Name header (see Figure). 6. Select [Copy Shortcut]. Figure 8-74. COI Link 7. Access the JKSD tool with your administrative credentials. 8. Go to the Update Course page. Note: If there s an existing link in the Location/Add URL Link field, delete it before selecting the Location/Add URL Link. 9. Select [Location / Add URL Link] (see Figure 8-75). JOINT KNOWLEDGE ONLINE 8-64

Figure 8-75. Location / Add URL Link 10. Paste the copied link into the Add URL popup window (see Figure 8-76). 11. Click [Create]. Figure 8-76. Add URL Popup Window 12. Select [Update Course] at the bottom of the screen (refer to Figure 8-75). JOINT KNOWLEDGE ONLINE 8-65

13. Verify the link launches the LMS course launch page from JKSD. Each time a link is created, it should be tested by the administrator. Note: This feature requires administrator rights within the JKSD feature. Changing course prefixes, numbers, or suffixes will break the links. In this case, you will need to go back through the steps and enter the correct URL. The second option to hyperlink a course(s) within JKSD: 1. From the [Desktop] screen, position the cursor over [Course Management] on the center menu bar. 2. Select [View Courses] (see Figure 8-77). The [System Courses] screen appears. 3. Select a [Prefix] and [Course]. Figure 8-77. View Courses 4. Select [Course Info] to verify and document course prefix, course number, and/or course suffix. 5. Log in to the JKO Portal you would like to hyperlink an LMS course(s) to, i.e., https://jkolms.jfcom.mil. 6. Access the JKSD tool with your administrative credentials. 7. Go to the Update Course page. JOINT KNOWLEDGE ONLINE 8-66

Note: If there s an existing link in the Location/Add URL Link field, delete it before selecting the Location/Add URL Link. 8. Select [Location / Add URL Link] (see Figure 8-78). Figure 8-78. Location / Add URL Link 9. An Add URL popup window will display. Create your URL in the URL popup window for the course using the following format: https://zzz/html/login/dko/interceptor.jsp?course_prefix=xxx&course_number=9 99&course_suffix=A where ZZZ is the domain, XXX is the course prefix, 999 is the course number, and A is the course suffix. 10. Example for J3OP-US001 A Domain = jkolms Course Prefix = J3O Course Number = P-US001 JOINT KNOWLEDGE ONLINE 8-67

Course Suffix = A https://jkolms.jfcom.mil/html/login/dko/interceptor.jsp?course_prefix=j3o&cour se_number=p-us001&course_suffix=a (see Figure 8-79). Figure 8-79. Add URL Popup Window Note: If the course does not have a course suffix, stop the URL after course number, i.e., https://jkolms/html/login/dko/interceptor.jsp?course_prefix=j3o&course_number=p -US001 11. Select [Update Course] at the bottom of the screen (refer to Figure 8-78). 12. Verify the link launches the LMS course launch page from the JKSD. Each time a link is created, it should be tested by the administrator. Note: This feature requires administrator rights within the JKSD feature. Changing course prefixes, numbers, or suffixes will break the links. In this case, you will need to go back through the steps and enter the correct URL. 8.12.2 Hyperlink LMS Course(s) within COIs 1. From the main LMS page, position the cursor over [Enrollment]. 2. Select [Browse Courses] (see Figure 8-80). Figure 8-80. Browse Courses 3. Browse [Joint Courses] or [Cocom Courses]. JOINT KNOWLEDGE ONLINE 8-68

4. Select the appropriate prefix. (All courses within that prefix are displayed.) 5. Right click on [COI Link] located under the Course Name header (see Figure 8-81). Figure 8-81. COI Link 6. Select Copy Shortcut. 7. Access your COI with your administrative credentials. 8. Click on [Options] in the upper right side of the page. 9. Select [Edit Page] (see Figure 8-82). Figure 8-82. Edit Page Link 10. Select [Create a New Channel on this Page] (see Figure 8-83). JOINT KNOWLEDGE ONLINE 8-69

Figure 8-83. Create a New Channel on this Page Link 11. Select a [Channel Type]. Recommend using [Tools: Rich Text]. Click [Next] (see Figure 8-84). Figure 8-84. Channel Type Page 12. Enter a name for the channel, e.g., Courses. Click [Next] (see Figure 8-85). Figure 8-85. Channel Name Page JOINT KNOWLEDGE ONLINE 8-70

13. Select a channel template. Recommend using the default template. Click [Next] (see Figure 8-86). Figure 8-86. Channel Template Page 14. Select [Click To Place Channel Here]. This tells the system where to place the channel on the page (see Figure 8-87). Figure 8-87. Click To Place Channel Here Link 15. Type in the name of the course in the text field. Highlight the text and select the Insert Web Link icon (see Figure 8-88). JOINT KNOWLEDGE ONLINE 8-71

Figure 8-88. Insert Web Link 16. Paste the copied hyperlink in the Location field or type in the URL using the following format: https://zzz/html/login/dko/interceptor.jsp?course_prefix=xxx&course_number=99 9&course_suffix=A where ZZZ is the domain, XXX is the course prefix, 999 is the course number, and A is the course suffix. 17. Example for J3OP-US001 A Domain = jkolms Course Prefix = J3O Course Number = P-US001 Course Suffix = A https://jkolms.jfcom.mil/html/login/dko/interceptor.jsp?course_prefix=j3o&cour se_number=p-us001&course_suffix=a (see Figure 8-89). JOINT KNOWLEDGE ONLINE 8-72

Figure 8-89. Hyperlink Creation Note: If the course does not have a course suffix, stop the URL after course number, i.e., https://jkolms/html/login/dko/interceptor.jsp?course_prefix=j3o&course_numbe r=p-us001 18. Select [OK]. 19. Select [Publish] (see Figure 8-90). JOINT KNOWLEDGE ONLINE 8-73

Figure 8-90. Publish Screen 20. Select the course link to test the link. You should see the following page. Figure 8-91. Course Link Screen 21. If the course link is launched successfully, select [Save & Publish] in the upper right side of the page (see Figure 8-92). JOINT KNOWLEDGE ONLINE 8-74

Figure 8-92. Save & Publish Link 22. A Publish this page popup window will display. Click [Yes] (see Figure 8-93). Figure 8-93. Publish this page Popup Window Note: This feature requires administrator rights within the COI feature. Changing course prefixes, numbers, or suffixes will break the links. In this case, you will need to go back through the steps and enter the correct URL. JOINT KNOWLEDGE ONLINE 8-75

8.13 STUDENT SUPPORT TOOLS Student support tools are asynchronous collaboration tools used to add or create assignments, email, frequently asked questions (FAQs), forums, glossary, library, news, and notebook to a specific course. These tools are designed to aid in student and facilitator communication and online collaboration (see Figure 8-94) and can be used for discussions, homework, team collaboration, or site-specific information. These tools are unique to each class, event, or course and allow the training staff to: Add assignments to provide supporting exercises and one-on-one interaction between student and instructor Send email to students in a particular course, class, or event Create FAQs relative to a course, class, or event to help in any common process Generate forums relative to a course, class, or event in a multi-threaded discussion environment Create glossaries relative to a course, class, or event Create libraries for reference material about a course, class, or event Generate news bulletins to deliver information Students can upload personal content to a notebook while taking a course, class, or event Figure 8-94. Student Support Tools Screen JOINT KNOWLEDGE ONLINE 8-76

8.13.1 Assignments The Assignments page shows a hierarchical listing of training content throughout the LMS enterprise for Training Coordinators, while Course Managers only see their assigned courses, classes, or events. The entries consist of folders and sections. 1. Locate the training content you wish to support and click on the section icon (see Figure 8-95). Figure 8-95. Accessible Levels Assignment 2. Click the [Add Assignment] link to add an assignment (see Figure 8-96). Figure 8-96. Add Assignment Link 3. The Add Assignment page appears as shown in Figure 8-97. JOINT KNOWLEDGE ONLINE 8-77

Figure 8-97. Add Assignment Page 4. Assignment Status allows training staff to assign a status to the assignment (open, in progress, or closed). The default is Open. 5. Assignment Name is a mandatory field. Name the assignment. 6. Training staff can assign a priority to the assignment (lowest, low, medium, high, and highest). The default is Highest. 7. Assignment Description is a mandatory field. Describe the purpose of the assignment. 8. Automatic Email Notification will notify the students of new assignments. The default is Yes. 9. Automatic CC Email Notification will notify the sender of new assignments. The default is Yes. 10. URL/New Assignment File gives training staff the option to either enter a URL or browse to upload a file. 11. Set the duration of the assignment. JOINT KNOWLEDGE ONLINE 8-78

12. Select whether the assignment is being assigned to all sections of the course or restricted to specific sections. The default is All Sections. 13. When you have completed this page, scroll to the bottom and click [Add Assignment]. 14. The next page displays the assignment. Click the [Add Users] link on the assignment (see Figure 8-98). Figure 8-98. Add Users to an Assignment 15. A popup window will appear with the option to assign course enrollees to that assignment, either by students in the section or by student name. 16. When students are given an assignment, an email will be sent notifying them of the assignment in the LMS. The student can view the assignment by accessing the LMS and clicking on Student Support Tools > Assignments. 8.13.2 Email The Email page shows a hierarchical listing of training content in the enterprise for Training Coordinators, while Course Managers only see their assigned courses, classes, or events. The entries consist of folders and sections. 1. Locate the appropriate course to support and click on the section icon (see Figure 8-99). JOINT KNOWLEDGE ONLINE 8-79

Figure 8-99. Course Hierarchy Email 2. The email entry screen appears as shown in Figure 8-100. 3. Email To is a mandatory field. 4. Click [Select Recipient]. Figure 8-100. Send Email Screen 5. A popup box will appear with two options to search for recipients. All fields are optional and the search will run with as much or as little information entered. For Option 1, click [Submit]. For Option 2, click [Find Users]. (See Figure 8-101.) JOINT KNOWLEDGE ONLINE 8-80

Figure 8-101. Search for Email Recipients 6. A list of students will be displayed. Check [Add To List] for students you want to send email, then click [Select Recipients]. 7. Cc Sender is an optional field that will notify the sender of the email sent. 8. Training staff can assign a priority to the email (low, high, or normal). The default is Normal. 9. Subject is a mandatory field. 10. Select Add/Edit Attachments to add attachments to the email. 11. Email Text is an optional field. 12. Click [Send Email]. An email will be generated to the selected students. JOINT KNOWLEDGE ONLINE 8-81

8.13.3 Frequently Asked Questions (FAQs) The FAQ page shows a hierarchical listing of training courses and sections throughout the LMS enterprise for Training Coordinators, while Course Managers only see their assigned courses, classes, or events. The entries consist of folders and sections. 1. Locate the appropriate course to support and click on the section icon (see Figure 8-102). Figure 8-102. Course Hierarchy FAQ 2. Select [Add FAQ] as shown in Figure 8-103. Figure 8-103. Add FAQ Link 3. The [Add FAQ] screen will appear (see Figure 8-104). JOINT KNOWLEDGE ONLINE 8-82

Figure 8-104. Add FAQ Screen 4. Level is a mandatory field that defaults to Adding at Main Level. There are no other options for this field. 5. Question is a mandatory field. Enter the question pertaining to the course, class, or event. 6. Answer is a mandatory field. Enter the response or solution to the question. 7. Context is an optional field for entering the set of circumstances or facts that surround the situation. 8. Click [Add FAQ]. 9. The FAQ created will be available for students enrolled in the course, class, or event (see Figure 8-105). Figure 8-105. List of FAQs JOINT KNOWLEDGE ONLINE 8-83

8.13.4 Forum The Forum page shows a hierarchical list of training courses and sections throughout the LMS enterprise for Training Coordinators, while Course Managers only see their assigned courses, classes, or events. The entries consist of folders and sections. 1. Locate the training course to support and click on the section icon (see Figure 8-106). Figure 8-106. Course Hierarchy Forum 2. Select [Create New Forum] as shown in Figure 8-107. Figure 8-107. Create New Forum Link 3. The [Add Forum] screen appears as shown in Figure 8-108. JOINT KNOWLEDGE ONLINE 8-84

4. Forum Title is a mandatory field. Figure 8-108. Add Forum Screen 5. Text is a mandatory field. Enter comments for discussion. 6. URL and File to Upload are optional fields. 7. Select whether forum participants will be grouped, and to what level to assign the forum (course level only, all sections, or restricted to specific sections). 8. Click [Add Forum]. 8.13.5 Glossary The Glossary page shows a hierarchical list of training courses and sections throughout the LMS enterprise for Training Coordinators, while Course Managers only see their assigned courses, classes, or events. The entries consist of folders and sections. 1. Locate the training course to support and click on the section icon (see Figure 8-109). Figure 8-109. Course Hierarchy Glossary JOINT KNOWLEDGE ONLINE 8-85

2. The Glossary Terms screen appears as shown in Figure 8-110. Click [Add A New Glossary Term]. Figure 8-110. Add a New Glossary Term Link 3. The [Add a Glossary Item] screen appears as shown in Figure 8-111. Figure 8-111. Add a Glossary Item Screen 4. Term is a mandatory field to enter the term related to the course, class, or event. 5. Context is an optional field for entering the set of circumstances or facts that surround the term. 6. Definition is a mandatory field. Add the definition for the term. 7. Click [Add]. 8.13.6 Library The Library page shows a hierarchical list of training courses and sections throughout the LMS enterprise for Training Coordinators, while Course Managers only see their assigned courses, classes, or events. The entries consist of folders and sections. 1. Locate the training course to support and click on the section icon (see Figure 8-112). JOINT KNOWLEDGE ONLINE 8-86

Figure 8-112. Course Hierarchy Library 2. Select [Add Library Item] as shown in Figure 8-113. Figure 8-113. Add Library Item Link 3. The [Adding a Library Item] screen appears as shown in Figure 8-114. Figure 8-114. Adding a Library Item Screen 4. Adding Item At is a mandatory field. The default is Adding at Main Level. 5. Title is a mandatory field. 6. Author is an optional field for entering the name of the content author. JOINT KNOWLEDGE ONLINE 8-87

7. Description is a mandatory field to describe the material being uploaded. 8. URL and File to Upload are optional fields. The training staff has the option to enter a URL or browse to upload a file. 9. Click [Add Library Item]. 8.13.7 News The News page shows a hierarchical list of training courses and sections throughout the LMS enterprise for Training Coordinators, while Course Managers only see their assigned courses, classes, or events. The entries consist of folders and sections. 1. Locate the training course to support and click on the section icon (see Figure 8-115). Figure 8-115. Course Hierarchy News 2. Click [Add A News Item] as shown in Figure 8-116. Figure 8-116. Add a News Item Link 3. The [Add a news Item] screen appears as shown in Figure 8-117. JOINT KNOWLEDGE ONLINE 8-88

Figure 8-117. Add a News Item Screen 4. Head Line is a mandatory field for entering the headline for the article. 5. Author is an optional field. 6. Summary is a mandatory field. Enter a summary of the article. 7. Public Site Availability is an optional field. Check if you want the article shown at a public site. 8. Article is an optional field for entering the text of the article. 9. URL and File to Upload are optional fields. The training staff has the option to enter a URL or browse to upload a file. 10. Click [Add]. 11. All news bulletins expire 60 days after posting. 8.13.8 Notebook The Notebook is provided to students only. This is a location where students can upload their work files while taking a course. The uploaded files are deleted 90 days after the student completes the course. 1. Students locate the training course to add notes to and click the section icon (see Figure 8-118). JOINT KNOWLEDGE ONLINE 8-89

Figure 8-118. My ATLAS Notebook Screen 2. Click [Upload Files] as shown in Figure 8-119. Figure 8-119. Upload Files Link 3. The [Upload File] screen appears as shown in Figure 8-120. Figure 8-120. Upload File Screen JOINT KNOWLEDGE ONLINE 8-90

4. Browse to the file to upload. 5. Title is the name of the file. 6. File Description is used to describe the file being uploaded. 7. Select the File Type from the drop-down list. 8. Click [Save]. 8.14 MANAGING EMAIL NOTIFICATIONS The LMS supports email only for notification purposes. The LMS sends notification emails to users: When a user changes data on the [Profile] screen Just before a section begins and ends When a user enrolls in or drops a course When student enrollment is about to expire (5, 10, 15, and 30 day expiration warnings) The LMS sends emails to the [Business Email] address entered on the [Profile] screen. 8.14.1 Send Test Emails To send a test email: 1. Select the [My Information] menu item, then click [Test My Email] in the dropdown list. 2. The [Test My Email] screen appears with a message that reads, An email has been sent to your account. If you do not receive it within two hours, make sure your email address in this system is correct. If you fail to receive a test email, update your email address by selecting [My Information] and clicking [Change Email] from the drop-down list. If you still experience problems receiving test emails, contact the Help Desk or the System Administrator. 8.14.2 Resend Emails System Administrators can resend notification emails that a user may not have received. To resend a notification email to a user: JOINT KNOWLEDGE ONLINE 8-91

1. Select the [Course Utilities] menu item, then select [Email Management] from the drop-down list. 2. Click [Resend Email]. The [Search for a User] screen appears. 3. Enter the user s last name or username in the appropriate fields. The more information you enter in the available fields, the more specific your search will be. 4. Click [Find Users]. A list of users displays under the search box (see Figure 8-121). Figure 8-121. Find Users Screen 5. Click the radio button in the [Select] column next to the correct student s name. 6. Click [Select User]. A screen with a list of emails sent to the user appears. 7. Click the radio button in the [Select] column next to the email you want to resend. 8. Click [Resend]. The email will open in a popup window with the email that was previously sent to the student. 9. Click [Resend Email]. The LMS will always send the email to the address currently in the user s profile page. If that address was updated since the original email was sent, the resent email is sent to the new address. JOINT KNOWLEDGE ONLINE 8-92

8.15 GRADEBOOK ADMINISTRATION The Gradebook feature is available to Students, Course Managers, Training Coordinators, and System Administrators. Students can check their enrollment status and progress (lessons completed in a course) and print the gradebook as a completion certificate. Training Coordinators, Course Managers, and System Administrators can access the gradebook to view student progress/status in a section. Access student gradebooks by following these steps: 1. From the [Desktop] screen, position the cursor over [Course Management] on the center menu bar. 2. Select [View Courses]. The [System Courses] screen appears. 3. Select a [Prefix] and [Course]. A screen appears listing information for all course sections. 4. Identify the section for which you wish to view the student gradebook. 5. Click [Gradebook] for that section. The section s [Gradebook] screen displays a list of enrolled students (see Figure 8-122). JOINT KNOWLEDGE ONLINE 8-93

Figure 8-122. Course Section Gradebook Screen 6. Identify the student to view and click [Gradebook] in the Gradebook column. The student s [Gradebook] screen appears as shown in Figure 8-123. JOINT KNOWLEDGE ONLINE 8-94

Figure 8-123. Student s Gradebook Screen The student gradebook has two parts: [Roster Details] and [Lessons and Tests]. [Roster Details] contains the student s name, email address, phone number, status, expiration (the last day of the section), and a free-form field where you can keep notes about the student s progress or other information. [Lessons and Tests] provides the student s current status related to different course activities. 7. In [Roster Details], update the student s status (Enrolled, Successful Completion, Unsuccessful Completion), if necessary. 8. Enter any comments regarding the student s status or progress, then click [Update Comments] to save them in the LMS database. 9. In [Lessons and Tests], select [Lessons Only] from the [View] drop-down list to view the current status of the lesson: Unknown, Completed, etc. 10. To return to the section [Gradebook] screen and view another student s gradebook, click [Section Gradebook] to the right of the [Section Gradebook] name (just above the Roster Details). JOINT KNOWLEDGE ONLINE 8-95

8.16 SORTING STUDENT GRADEBOOKS Trainers who manage sections with large numbers of students may wish to sort the list in order to locate students more quickly. To sort the list in ascending or descending alphabetical order, click the column headings on the [Section Gradebook] screen. 8.17 OBTAINING STUDENT FEEDBACK Students enrolled in sections may be asked to submit a feedback form after they complete the course. If a course evaluation is being used, it must be completed if a student wishes to complete the course. JOINT KNOWLEDGE ONLINE 8-96

9. REPORT MANAGEMENT Training Coordinators have the ability to run reports for all courses, on all students; however, Course Managers only have the ability to run reports for students enrolled in their assigned courses. 9.1 COMPLETION REPORT Official certificates are only provided if a student completes all lessons within a course. If a student must provide proof of completion only for a specific individual lesson(s) within a course, the gradebook documents completed lesson(s) and can be printed. To access and print the gradebook: 1. From the [Home Desktop], click [My Schedule], then click [My Courses]. 2. Click [Gradebook] in the gray line right under the dark blue [Course Name] line. The [Course Gradebook] screen appears. 3. Click [View Gradebook]. 4. Click [File] from the window s main menu, then click [Print]. 5. When the [Print] popup window appears, click the [Preferences] button on the [General] tab and click the [Landscape] radio button. Click [OK], then click [Print]. Note: Training Coordinators can print the gradebook screen of students. 9.2 STANDARD REPORTS Standard reports are available to users, depending on their user role, as indicated in Table 9-1. Table 9-1. List of Standard Reports Report Name Role Access Description Student Information Report Course Manager, Training Coordinator, Reports Manager, System Administrator section Student Performance Report Activity Audit Report Section Detail Report Course Manager, Training Coordinator, Reports Manager, System Administrator Course Manager, Training Coordinator, Reports Manager, System Administrator Course Manager, Training Coordinator, Reports Manager, System Administrator Provides detailed information of students associated with a Provides information about a student s status in a specified section Identifies details about dates, times, and length of time a student is logged into the LMS Provides detailed information about students in a section JOINT KNOWLEDGE ONLINE 9-1

Report Name Role Access Description Course Roster Report Course Manager, Training Coordinator, Reports Manager, System Administrator Enrollment Statistics Report Certification Complete Detail Report Certification Complete Report Certification Status Report Survey Question Report Survey Text Report Course Manager, Training Coordinator, Reports Manager, System Administrator Course Manager, Training Coordinator, Reports Manager, System Administrator Course Manager, Training Coordinator, Reports Manager, System Administrator Course Manager, Training Coordinator, Reports Manager, System Administrator Course Manager, Training Coordinator, Reports Manager, System Administrator Course Manager, Training Coordinator, Reports Manager, System Administrator Lists all students enrolled in a section Provides a high-level numerical breakout of course roster information Provides detailed information about a student s completion status for a curriculum Provides information about a student s completion status for a curriculum Provides information about a student s status and expiration for a curriculum Provides an aggregate number of student responses per survey option per survey question Displays text answers of surveys The procedure for generating each report and report request field descriptions are provided below. As a security enhancement on reports, individual Social Security Numbers will only display the last four digits. Non-Disclosure Agreements (NDAs) are required for the System Administrator role. 9.2.1 Student Information Report This report provides access to an individual student s information (by completing the Student Information section) or information about all students in a course or course section (by completing just the Course Information section). To generate this report: 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Student Information Report]. 4. Complete the fields as indicated in Table 9-2. 5. Click [Generate Report]. After the report generates results, you may sort the data by student, class, organization, email, account creation, and other options. JOINT KNOWLEDGE ONLINE 9-2

Figure 9-1. Student Information Report Table 9-2. Student Information Report Fields Req d? Field Name Description Special Format First Name The first name of the user enrolled in a section Last Name The last name of the user enrolled in a section Username The username of the user enrolled in a section SSN The Social Security Number of the user Email Address The email address of a user enrolled in a section Supervisor Email Not used * Prefix Select the prefix of the course from the drop-down list * Course Select the course name from the drop-down list Fiscal Year Select the fiscal year the course was offered from the drop-down list JOINT KNOWLEDGE ONLINE 9-3

Req d? Field Name Description Special Format * Section Select the section of the course from the drop-down list Organization The organization the user enrolled in a section belongs to Suborganization The suborganization the user enrolled in a section belongs to Display SSN Check this box if you want to view Social Security Numbers in the report output Buttons Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a 9.2.2 Student Performance Report This report provides information about an individual student s status by lesson in a specified course. To generate this report: 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Student Performance Report]. 4. Complete the fields as indicated in Table 9-3. 5. Click [Generate Report]. After the report generates results, you may sort the data by student, organization, suborganization, enrolled date, and completed date. JOINT KNOWLEDGE ONLINE 9-4

Figure 9-2. Student Performance Report Table 9-3. Student Performance Report Fields Req d? Field Name Description Special Format First Name The first name of the user enrolled in a section Last Name The last name of the user enrolled in a section Username The username of the user enrolled in a section Email Address The email address of a user enrolled in a section Organization The organization the user enrolled in a section belongs to Suborganization The suborganization the user enrolled in a section belongs to Display SSN Check this box if you want to view Social Security Numbers in the report output Course Select the course name from the drop-down list Buttons Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a JOINT KNOWLEDGE ONLINE 9-5

9.2.3 Activity Audit Report This report allows you to view information about when an individual student logged in on a particular date or over a range of dates, and how long they were logged on before logging off or timing out. To generate this report: 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Activity Audit Report]. 4. Complete the fields as indicated in Table 9-4. 5. Click [Generate Report]. After the report generates results, you may sort the data by student, role, organization, suborganization, login date, and logout date. Figure 9-3. Activity Audit Report JOINT KNOWLEDGE ONLINE 9-6

Table 9-4. Activity Audit Report Fields Req d? Field Name Description Special Format First Name The first name of the user enrolled in a section Last Name The last name of the user enrolled in a section Username The username of the user enrolled in a section SSN The Social Security Number of the user enrolled in a section Organization The organization the user enrolled in a section belongs to Suborganization The suborganization the user enrolled in a section belongs to Display SSN Check this box if you want to view Social Security Numbers in the report output Login On Use this option if you want to check a user s WBT activities for a single date. Select Month and Day from the drop-down lists. Enter the year. Year must be in yyyy format Buttons Login Range Use this option to view a user s WBT activities for a series of days. Select FROM Month and Day from the drop-down lists; enter the year. Select TO Month and Day from the drop-down lists; enter the year. Year must be in yyyy format Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a 9.2.4 Section Detail Report This report provides detailed information about students associated with a course section. You may direct the scope of your results by searching for students in a section with a specific enrolled date, students in a course section within a range of enrollment dates, or students enrolled in a course section over the past 90 days. 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Section Detail Report]. 4. Complete the fields as indicated in Table 9-5. 5. Click [Generate Report]. JOINT KNOWLEDGE ONLINE 9-7

A message in the top right corner alerts you to the number of records found and displayed. You may sort the list of students by last name, organization, status, or enrolled date. Figure 9-4. Section Detail Report Table 9-5. Section Detail Report Fields Req d? Field Name Description Special Format * Prefix Select the prefix of the course from the drop-down list * Course Select the course name from the drop-down list Fiscal Year Select the fiscal year the course was offered from the drop-down list * Section Select the section of the course from the drop-down list Student Status Select the student status from the dropdown list Organization The organization the user enrolled in a JOINT KNOWLEDGE ONLINE 9-8

Req d? Field Name Description Special Format section belongs to Suborganization The suborganization the user enrolled in a section belongs to Display SSN Check this box if you want to view Social Security Numbers in the report output Enrolled Date Use this selection to find users enrolled in the course on a specific date Enrolled Date Range Use this selection to find users enrolled in the course within a specific date range Enrolled Last 90 Days Use this selection to find users enrolled in the course in the last 90 days Buttons Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a 9.2.5 Course Roster Report This report provides a list of students associated with a section. After generating the report, results are displayed onscreen. A message in the top right corner alerts you to the number of records found and displayed. You may sort the list of students by last name, organization, status, or enrolled date. 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Course Roster Report]. 4. Complete the fields as indicated in Table 9-6. 5. Click [Generate Report]. JOINT KNOWLEDGE ONLINE 9-9

Figure 9-5. Course Roster Report Table 9-6. Course Roster Report Fields Req d? Field Name Description Special Format * Prefix Select the prefix of the course from the drop-down list * Course Select the course name from the drop-down list Fiscal Year Select the fiscal year the course was offered from the drop-down list * Section Select the section of the course from the drop-down list Organization The organization the user enrolled in a section belongs to Suborganization The suborganization the user enrolled in a section belongs to Display SSN Check this box if you want to view Social Security Numbers in the report output Buttons Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a 9.2.6 Enrollment Statistics Report This report provides enrollment statistics on selected courses, such as how many students passed the course, unsuccessful completions, and how many students enrolled or dropped the course. To generate this report: JOINT KNOWLEDGE ONLINE 9-10

1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Enrollment Statistics Report]. 4. Complete the fields as indicated in Table 9-7. Figure 9-6. Enrollment Statistics Report 5. If the course has multiple versions and you would like to run one report for all versions of the course, hold the [Ctrl] key and select the other versions (see Figure 9-7). JOINT KNOWLEDGE ONLINE 9-11

6. Click [Generate Report]. Figure 9-7. Select Multiple Versions of a Course Table 9-7. Enrollment Statistics Report Fields Req d? Field Name Description Special Format * Prefix Select the prefix of the course from the drop-down list * Course Select the course name from the drop-down list (Note: The [Select] option next to this field allows a user to select multiple versions of a course.) Fiscal Year Select the fiscal year the course was offered from the drop-down list Section Select the section of the course from the drop-down list Organization The organization the user enrolled in a section belongs to JOINT KNOWLEDGE ONLINE 9-12

Req d? Field Name Description Special Format Enrolled Date Use this selection to find users enrolled in the course on a specific date Enrolled Date Range Use this selection to find users enrolled in the course within a specific date range Enrolled Last 90 Days Use this selection to find users enrolled in the course in the last 90 days Graduated Date Use this selection to find users who graduated from the course on a specific date Graduated Date: Date Range Use this selection to find users who graduated from the course within a specific Buttons Enrolled Last 90 Days date range Use this selection to find users who enrolled in the course in the last 90 days Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a 9.2.7 Certification Complete Detail Report This report provides information about an individual student s status such as pending, drop, or successful completion for a curriculum. To generate this report: 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Certification Complete Detail Report]. 4. Complete the fields as indicated in Table 9-8. 5. Click [Generate Report]. JOINT KNOWLEDGE ONLINE 9-13

Figure 9-8. Certification Complete Detail Report Table 9-8. Certification Complete Detail Report Fields Req d? Field Name Description Special Format First Name The first name of the user enrolled in a certification Last Name The last name of the user enrolled in a certification Username The username of the user enrolled in a certification Certification Identifier The ID is a unique identifier to each certification Certification The name of the curriculum Name Certification The complete name of the certification including the certification identifier Certification Status Use this option to determine a student s status within a curriculum. Select pending, Status Date Range successful completed, or dropped. Use this option to view a user s curriculum activities for a series of days. Select FROM Month and Day from the drop-down lists; enter the year. Select TO Month and Day from the drop-down lists; enter the year. Year must be in yyyy format JOINT KNOWLEDGE ONLINE 9-14

Req d? Field Name Description Special Format Enrolled Date Use this option to view student enrollment for a specific date Year must be in yyyy format Enroll Date Range Use this option to view student s enrollment for a specific date range. Select FROM Month and Day from the drop-down lists; enter the year. Select TO Month and Day from the drop-down lists; enter the year. Year must be in yyyy format Buttons Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a 9.2.8 Certification Complete Report This report provides information about an individual student s status such as pending, dropped, or successful completion for a curriculum. To generate this report: 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Certification Complete Report]. 4. Complete the fields as indicated in Table 9-9. 5. Click [Generate Report]. JOINT KNOWLEDGE ONLINE 9-15

Figure 9-9. Certification Completion Report Table 9-9. Certification Complete Report Fields Req d? Field Name Description Special Format First Name The first name of the user enrolled in a certification Last Name The last name of the user enrolled in a certification Username The username of the user enrolled in a certification Certification Identifier The ID is a unique identifier to each certification Certification The name of the curriculum Name Certification The complete name of the certification including the certification identifier Certification Status Use this option to determine a student s status within a curriculum. Select pending, Status Date Range successful completed, or dropped. Use this option to view a user s curriculum activities for a series of days. Select FROM Month and Day from the drop-down lists; enter the year. Select TO Month and Day Year must be in yyyy format JOINT KNOWLEDGE ONLINE 9-16

Req d? Field Name Description Special Format from the drop-down lists; enter the year. Enrolled Date Use this option to view student enrollment for a specific date Year must be in yyyy format Enroll Date Range Use this option to view student s enrollment for a specific date range. Select FROM Month and Day from the drop-down lists; enter the year. Select TO Month and Day from the drop-down lists; enter the year. Year must be in yyyy format Buttons Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a 9.2.9 Certification Status Report This report provides information about an individual student s status, certification expiration date, and number of days until certification expiration for a curriculum. To generate this report: 1. From the [Menu], position your cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Certification Status Report]. 4. Complete the fields as indicated in Table 9-10. 5. Click [Generate Report]. JOINT KNOWLEDGE ONLINE 9-17

Figure 9-10. Certification Status Report Table 9-10. Certification Status Report Fields Req d? Field Name Description Special Format First Name The first name of the user enrolled in a certification Last Name The last name of the user enrolled in a certification Username The username of the user enrolled in a certification Certification The name of the curriculum Name Number of Days Until Expiration Use this option to check for student s curriculum activities within a specified number of days before the curriculum Buttons Expiration Date Range expiration date. Enter the number of days. Use this option to check for student s curriculum activities for a range of days within a curriculum s expiration date. Select FROM Month and Day from the drop-down lists; enter the year. Select TO Month and Day from the drop-down lists; enter the year. Year must be in yyyy format Generate Report Click to run the report n/a Cancel Click to cancel the report request n/a JOINT KNOWLEDGE ONLINE 9-18

9.2.10 Survey Question Report This report provides a collection of students responses per option per question. The date information refers to the time the survey was submitted by a student. To generate this report: 1. From the [Menu], position the cursor over [Reports]. 2. Click [ATLAS Reports]. The [Reports] screen will appear with a list of reports displayed. 3. Click [Survey Question Report]. 4. Complete the fields as indicated in JOINT KNOWLEDGE ONLINE 9-19

Table 9-11. 5. Click [Generate Report]. Figure 9-11. Survey Question Report JOINT KNOWLEDGE ONLINE 9-20

Table 9-11. Survey Question Report Fields Req d? Field Name Description Special Format Survey Title Select the survey from the drop-down list Curriculum This option is currently not used Prefix Select the prefix of the course from the drop-down list Course Select the course name from the drop-down list (Note: The [Select] option next to this field allows a user to select multiple versions of a course.) Fiscal Year Select the fiscal year the course was offered from the drop-down list Section Select the section of the course from the drop-down list Created Date Use this selection to find a survey created on a specific date Created Date Range Use this selection to find a survey created within a specific date range Created last 90 days Use this selection to find a survey created in the last 90 days Buttons Survey Results Click to run the report n/a Report Cancel Click to cancel the report request n/a 9.2.11 Survey Text Report This report provides text answers of student surveys. The date information refers to the time the survey was sub mitted by a student. To generate this report: 1. From the [Menu], position your cursor over [Reports]. 2. Click [ ATLAS Reports]. The [Reports] screen appears with a list of reports displayed. 3. Click [Survey Text Report]. 4. Complete the fields as indicated in Table 9-12. 5. Click [Generate Report]. JOINT KNOWLEDGE ONLINE 9-21

Figure 9-12. Survey Text Report Table 9-12. Survey Text Report Fields Req d? Field Name Description Special Format Survey Title Select the survey from the drop-down list Curriculum This option is currently not used Prefix Select the prefix of the course from the drop-down list Course Select the course name from the drop-down list (Note: The [Select] option next to this field allows a user to select multiple versions of a course) Fiscal Year Select the fiscal year the course was offered from the drop-down list Section Select the section of the course from the drop-down list Created Date Use this selection to find a survey created on a specific date Created Date Range Use this selection to find a survey created within a specific date range Created last 90 days Use this selection to find a survey created in the last 90 days JOINT KNOWLEDGE ONLINE 9-22

Req d? Field Name Description Special Format Buttons Survey Answers Click to run the report n/a Report Cancel Click to cancel the report request n/a JOINT KNOWLEDGE ONLINE 9-23

APPENDIX A: GLOSSARY Common Access Card (CAC) Course Course Manager Enroll Forum Gradebook Learning Management System (LMS) Library News Profile Reports Manager Section Student Student Support Tools Training Coordinator User Role The identification card issues to military personnel, government employees (including appropriated and non-appropriated funded and direct and indirect hire foreign nationals), and government contractors. A unit of training that includes a series of lessons. Individual who works to perform training responsibilities for specific courses within the LMS; the role is assigned to an individual by the organization s Training Coordinator. To add students to a course roster so they may participate in a course section with other students. Students may self-enroll or be enrolled by administrators. An LMS support tool that allows trainers and students to communicate using an online, threaded discussion board format. A support tool that allows students to view the lessons completed in each course in which they are enrolled. Trainers may view the gradebook of their enrolled students to check their progress in the courses. A web-based software application used to plan, implement, and assess a specific learning process. Typically, an LMS facilitates anytime, anywhere access to learning content and administration and provides an instructor with a way to create and deliver content, monitor student participation, and assess student performance. Documents and other resources referenced in the course and stored in the LMS. Also known as Resources when referenced in the web WBT courses. An LMS support tool that allows trainers to display news and messages to students enrolled in a specific course section. A section within the LMS that contains users self-reported demographic information. Individuals who have the ability to run reports within the LMS for students associated with the same organization. An incident/session of a WBT course that usually is trainer-guided offered to a specified set of students with specified start and end dates. A user role assigned by the LMS to individuals taking WBT courses. Tools or functions, such as News, Forums, Library, Search, and Help, available in the LMS that are designed to enhance a student s learning experience. A designated member within a specific organization or unit whose role is to train and/or manage the training needs of the organization s members. A position assigned to an individual during the registration process allowing permissions, privileges, and access rights to functional JOINT KNOWLEDGE ONLINE A-1

Web-Based Training components of the LMS. A course of study delivered via the Internet (or, more specifically, the World Wide Web). Students have electronic access to the instructor and other students through email, electronic discussion groups, email lists, and so forth. A specific website allows students access to course materials in an anytime, anywhere learning environment. JOINT KNOWLEDGE ONLINE A-2

APPENDIX B: COURSE TAXONOMY Below is the current course taxonomy for JKO courses. While each training staff needs to develop and manage a numbering system, it is recommended that training staff use the JKO course taxonomy as a guide when developing a numbering scheme. Joint Functional Area J1: Joint Personnel J2: Joint Intelligence J3: Joint Operations J4: Joint Logistics J5: Joint Plans J6: Joint Communications J7: Joint Training J8: Joint Integration Level Information J9: Joint Experimentation Levels of War TA: Tactical Level Information OP: Operational Level Information SN: Strategic National Level Information ST: Strategic Theater Level Information Origin of Course US: US Course MN: Multinational Course Course Numbering/Versioning 001-02: Course Number-Module Number JKO Network N NIPRnet: http://jko.jfcom.mil S SIPRnet: http://jko.jwfc.jfcom.smil.mil IP Internet Public: http://jko.cmil.org Example: Joint Planning Orientation Course (JPOC) J5OP-US001-02 N/S/IP JOINT KNOWLEDGE ONLINE B-1

APPENDIX C: PREFIX TAXONOMY There are two types of prefixes: JKDDC prefixes and COCOM/CSA prefixes. Both are presented within a single prefix field in the LMS and are displayed in alphabetical order. COCOM/CSA training staff should not use JKDDC JMO prefixes; courses that use JKDDC JMO p refixes undergo a Joint certification process (if you desire that a COCOM/CSA course should become Joint certified, contact JKDDC Knowledge Services). The following codes apply (please note that while prefixes are presented in alphabetical order within the LMS, they are presen ted in two categories below JKDDC prefixes and COCOM/CSA prefixes to simplify explanation). JKDDC JMO ONLY PREFIXES classes events, or courses that are used by the JKDDC JMO have a J code prefix, followed by an O, S, or T, which maps back to UJTL requirements in the training objectives. A multinational prefix is also available. Below is a complete list of JMO prefixes: J1O Personnel, Operational Level J1S Personnel, Strategic Level J1T Personnel, Tactical Level J2O Intelligence, Operational Level J2S Intelligence, Strategic Level J2T Intelligence, Tactical Level J3O Operations, Operational Level J3S Operations, Strategic Level J3T Operations, Tactical Level J4O Logistics, Operational Level J4S Logistics, Strategic Level J4T Logistics, Tactical Level J5O Plans, Operational Level J5S Plans, Strategic Level J5T Plans, Tactical Level J6O Communications, Operational Level J6S Communications, Strategic Level J6T Communications, Tactical Level MN Multinational COCOM/CSA PREFIXES used for classes, events, or courses that are held at a Combatant Command, Combat Support Agency, or DoD activity. Non-JKDDC trainers will use these codes. Below is a complete list of COCOM prefixes: AFR AFRICOM CEN CENTCOM DCMA Defense Contract Management Agency DIA Defense Intelligence Agency DISA Defense Information Systems Agency DSCA Defense Security Cooperation Agency DTRA Defense Threat Reduction Agency JOINT KNOWLEDGE ONLINE C-1

EUC EUCOM JDTC Joint Deployment Training Center JFC JFCOM JPRA Joint Personnel Recovery Agency JS Joint Staff NGB National Guard Bureau NOR NORTHCOM NSA National Security Agency PAC PACOM SOC SOCOM SOU SOUTHCOM STR STRATCOM TRA TRANSCOM USFK United States Forces Korea USFJ United States Forces Japan UNoteU: To add to the above list, click the button marked next to the prefix drop-down list and add a prefix to the list. Please inform the JKDDC JMO (Attn: Michael Barnum, Knowledge Services Chief, HUmichael.barnum@jfcom.milUH, 757-203-6164) if you would like to add a new prefix to the list. JOINT KNOWLEDGE ONLINE C-2