CRICOS Provider No. 02528G. Destination Viva Destination Life

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V CRICOS Provider No. 02528G COURSE INFO 2015 Destination Viva Destination Life

Contents 3 4 6 7 8-9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 Welcome to Viva College Great Nationality Mix Brisbane- Australia s new world city 10 reasons to study at Viva College Viva English Courses Meet your teacher Focus English Smart Talk English for Flight Attendants IELTS Cambridge Preparation English for Engineering Job Club e SMART Accommodation Viva Vocational Courses Certificate I in Access to Vocational Pathways Cert I in Skills for Vocational Pathways The Certificate II in English Proficiency Certificate III in English Proficiency The Certificate IV in English Proficiency Certificate II in Skills for Work and Vocational Pathways Certificate II in Business Certificate II in Customer Contact Certificate II in Tourism Certificate III in Tourism (Retail sales) Certificate III in Business Administration Certificate IV in Business Diploma of Business Advanced Diploma of Management Streamlined Visa Processing with Viva College Pathways 2015 Course Dates Enrol with Viva Message from the Director Hello, and thanks for considering Viva College for your future studies! When I think about what is it that attracts students to Viva College I keep returning to the same thought. we re different we really care about our students. From your first day at orientation until your final day at graduation, I guarantee that you will not feel like just a number, you will feel like part of a community and in the process receive a fantastic learning experience in a friendly and comfortable environment. Let us help you discover the secret of success, achieve your goals and make lifelong friends in the process. Come and discover the difference! Cameron Green Principal 2

Welcome to Viva College Established in the heart of Brisbane, on the Queen Street Mall, Viva offers a variety of English and Vocational courses. We cater for International students who are seeking a personal level of service in a mid-sized college, with a friendly atmosphere and professional, caring staff who will help you meet your goals. Our convenient location and excellent facilities make us the perfect choice for the discerning student. Viva College has a really good location, right in the middle of the Queen St Mall, which is really convenient. There is a variety of shops, restaurants and cafes to keep you busy during your study breaks. Samyra Tavares from Brazil Great Nationality Mix A balanced nationality mix in class is vital to your positive learning experience. That s why at Viva you will meet students from a variety of countries and cultures. That s why we make sure students from all over the world study at Viva and learn from each other without any nationality dominating on campus. The multicultural environment will encourage you to speak only English and will also teach you about different cultures and languages. Thai 8% Other 11% Europe 20% Japan 10% Brazil 15% Taiwan 12% Korea 14% Colombia 10% 3

Brisbane Australia s new world city The capital city of Queensland and with a population of 2.1 million, Brisbane is the third largest city in Australia. The city has been recognised as one of the most liveable cities in the world, offering the perfect balance for international students: all the excitement of living in a big city combined with a relaxed, sub tropical lifestyle and friendly locals. Here are the top reasons why you should study in Brisbane: Affordable investment Tuition fees provide students with value for money and cost of living expenses are more affordable compared to other cities. Lovely weather all year round Brisbane has more sunny days per year than any other Australian capital city. With warm summers and mild winters, you can enjoy an outdoor lifestyle always, including adventure sports, large parks and an innercity beach. Feel at home Brisbane is Australia s most inclusive study destination and has a large number of events and programs to help make international students feel like they re in a home away from home. Get anywhere easily from Brisbane Some of Australia s most famous tourist destinations like the Great Barrier Reef, Cairns, Gold Coast, the Whitsundays and Sunshine Coast are easily accessible from Brisbane. There are also airport connections to most major cities worldwide. High quality, accessible lifestyle Brisbane has a great safety record, convenient public transport, world-class shopping, dining, nightlife and recreation facilities. 4

Images courtesy of Brisbane Marketing 5

10 reasons to study at Viva College What I like most about Viva College is the well balanced nationality mix and the opportunity to go to class with people from different cultures. Mireia Jutglar from Spain 1. Viva Teachers Viva employs engaging teachers and trainers with specialist qualifications and a combined teaching experience of over 350 years. Most of our ELICOS and Teacher Training staff are CELTA or DELTA qualified, with University degrees, and all our Business trainers are nationally certified with many years of industry experience. 2. Dedicated Staff The student s wellbeing is at the centre of our attention, and we only employ dedicated, professional staff. We speak over 10 different languages on campus to make sure our students feel well looked after. 3. Wide Range of Courses Viva offers a range of English courses no matter if your goal is to improve your skills for further studies in Australia or work purposes. We also provide different levels of Vocational Certificates/Diplomas. 4. Balanced Nationality Mix At Viva we believe that a balanced mix of different nationalities adds a lot of value to your learning experience. That s why we make sure students from all over the world study at Viva and learn from each other without any nationality dominating on campus. 5. Job Club and Internships Viva College offers assistance with career planning, work experience and internship opportunities for students. 6. Study Online We provide extensive online resources for students to enhance your learning experience and complement subjects taught in class. Students have an individual login to access material, track progress and receive feedback on their performance online. 7. Support Services Our support services cover your welfare, academic, financial and accommodation needs. And our student card helps you get cheaper prices at selected shops, cinemas and on public transport (selected courses only). 8. Pathways for Further Study We have a number of recognised pathways for further study such as: CQU, USC, TAFE Queensland, QIBT, SAE and Charlton Brown to name a few. 9. Flexible Timetable - Day and Night We offer numerous English and Vocational courses with a flexible timetable. You can study at different times with our earliest courses starting at 8.00am and our latest ending at 9.00pm. 10. Excellent Location and Facilities Viva is located in the heart of Brisbane on Queen Street Mall. Bus, train and ferry terminals are all in walking distance. We have 23 spacious classrooms, a library, student lunchroom, over 100 computers and free WiFi on campus. 6

Viva English Courses Every class at Viva College has a planned and structured syllabus. All core classes will focus on presentation and practice in all macro-skills of Reading, Writing, Speaking and Listening. You will also study relevant grammar and vocabulary topics. At certain levels, you will have the option to complement your studies with electives. The focus of all elective classes is to offer practice in different skill areas. Your teacher is an expert in English language teaching and will get to know you well. We encourage you to discuss your English language development, your class and study plans with your teacher. Once you reach an Intermediate level or higher, you have the option to take specialised courses such as Smart Talk, Cambridge (FCE & CAE), IELTS or English for Engineering. fffocus English (Intensive English Language) CRICOS Code 061036E ffsmart Talk CRICOS Code 061055B ffenglish for Flight Attendants CRICOS Code 080042E ffielts Preparation CRICOS Code 061049M ffcambridge First Certificate Preparation First cambridge certificate CRICOS Code 061053D Certificate in Advanced English Preparation CRICOS Code 080044C ffenglish for Engineering CRICOS Code 084569G Meet your teacher Karl Prodger Qualifications MA Linguistics Bachelor of Business Management CELTA Certificate IV in Training and Assessment What do you teach? I m an IELTS Preparation teacher. I have been teaching English for 12 years What do you like most about teaching? Being able to inspire someone with a new way to approach English and encouraging them to enjoy the process of learning. Sue Berwick Qualifications Bachelor of Education TESOL What do you teach? I am a Pre- Intermediate English Teacher. I have been teaching for 17 years. What goals do you have for your students? I want my students to love English and to ensure they become really confident in their ability to speak it. It s also important that they enjoy the experience of learning the language and that they get an understanding of our culture. 7

Focus English (Intensive English Language Course) CRICOS Code 061036E Focus English helps you to develop all areas of English through core and elective classes. Your core classes cover each aspect of the language while the electives focus on particular areas that you want to improve. Every Monday (or next working day) COURSE DESCRIPTION Day and night courses available 6 levels, Beginner to Advanced,12 week modules each 20 or 25 hours of face-to-face teaching per week WHY STUDY FOCUS ENGLISH AT VIVA COLLEGE? Individualised study planner to track your progress Pathway into colleges, TAFE and universities Average class size of 12 students Weekly and monthly individual consultation with your teacher Up to 49 hours of study for the price of 25 hours per week (conditions apply) ENTRY REQUIREMENTS No previous English requirements will be conducted on your first day Course Duration 1-52 weeks I am really satisfied with my course at Viva College. I have a very devoted teacher and kind classmates. Thanks to them, I have enjoyed studying English and had a great time since I started my course. My teacher is very enthusiastic and always does her best to teach us. I think I have improved my English a lot, thanks to her. Juyong Lee from Korea 8

Focus English - Sample Timetable At Viva College, we have found that one of the most important factors in achieving fluency in English is by focusing on a student s weaknesses. By achieving an effective balance in all four Macro skills (reading, writing, speaking and listening), Viva College has created a system where the rate at which students succeed greatly increases. Our core classes provide students the opportunity to practice all of their skills with the aid of a core textbook and our elective classes focus on strengthening each student s weaknesses. The timetable of our Focus English Elective classes is personalised for each student based on their Pre Test Results and monthly test results. For example: Based on Eun Young s Pre Test results she has been assigned Focused Writing and Focused Speaking elective classes. Based on Marcelo s Pre Test results he has been assigned Focused Reading and Focused Listening elective classes. Pre Test Results EunYoung from Korea Writing 3 Reading 4 Listening 4 Speaking 3 Marcelo from Brazil Writing 4 Reading 3 Listening 3 Speaking 5 Sample Monday Tuesday Wednesday Thursday Friday Timetable 8:15 10:15 CORE - Language Leader Vocabulary, Listening, Reading, Speaking and Grammar Break 11:15 12:15 CORE- Continued Vocabulary, Listening, Reading, Speaking and Grammar CORE Weekly Test and review 12:15 1:15 Electives EunYoung Focused Writing Focused Speaking Focused Writing Focused Speaking Conversation Cafe / Movie Club Marcelo Focused Reading Focused Listening Focused Reading Focused Listening Break Optional Electives 1:45 2:45 Business English, Media English, Conversation Partners, Pronunciation, IELTS writing, Use of English or Study Assistance Activity Club 9

Smart Talk CRICOS Code 061055B Smart Talk is a fun course to develop your conversation and listening skills for traveling, working and living in an English speaking country. The goal is to help you improve your English pronunciation and fluency through activities in and outside the classroom. Every Monday (or next working day) COURSE DESCRIPTION Day course 3 levels, Pre-intermediate to Upper-intermediate, 8 week modules each 25 hours face-to-face teaching per week Up to 49 hours of study for the price of 25 hours per week (conditions apply) Why study Smart TALK AT Viva College? Experience Australian culture and language Interact with locals and visit popular Brisbane locations Weekly and monthly individual consultation with your teacher ENTRY REQUIREMENTS Successful completion of Elementary at Viva, or IELTS 4.5 (no band <4.0), or Course Duration 1-8 weeks English for Flight Attendants CRICOS Code 080042E This course is the perfect answer to the growing demand for English language speakers in the global travel industry. If you want to become a Flight Attendant, or already are a Flight Attendant, this course has been designed for you, providing you with the English language skills and interview skills specifically tailored for cabin crew. You will gain the appropriate level skills and confidence in reading, writing, listening and speaking for all aspects of a flight attendant s duties. 09 Mar 19 Oct 10 COURSE DESCRIPTION Day course 20 hours face-to-face teaching per week, 8 week module Additional material (including interactive multimedia) available online Closed intake, numbers are limited Why study ENGLISH FOR FLIGHT ATTENDANTS at Viva College? Learn the English needed to be a Flight Attendant Be better prepared for further studies in this industry Learn the language and skills for the Flight Attendant interview Stand out from other applicants in job interviews ENTRY REQUIREMENTS Successful completion of Pre-intermediate at Viva, or IELTS 5.0 (no band <4.5), or Course Duration 8 weeks

IELTS Preparation CRICOS Code 061049M With an excellent success record, our IELTS course will prepare you in all areas of English (reading, speaking, listening and writing) so you can easily achieve your goals. Highly experienced teachers and weekly sample tests will give you the confidence you need to succeed in the official IELTS test. Every Monday (or next working day) Day and night courses available 3 levels, Intermediate to Advanced, 12 week modules each 20 or 25 hours face-to-face teaching per week WHY STUDY IELTS PREPARATION AT VIVA COLLEGE? Taught by highly qualified IELTS teachers Weekly practice tests and individual consultation with your teacher Extra study through online resources Exclusive online essay writing Up to 49 hours of study for the price of 25 hours per week (conditions apply) entry requirements Successful completion of 4 weeks of Intermediate at Viva, or IELTS 5.0 (no band <4.5), or Course Duration 1-36 weeks IELTS - Sample Timetable Sample Timetable 8:15 9:15 TOPIC 1 Brainstorming and Reading 9:15 10:15 Listening and vocabulary exploration 10:15 11:15 Collocations activity Monday Tuesday Wednesday Thursday Friday TOPIC 2 Brainstorming and Writing TOPIC 3 Brainstorming and Speaking TOPIC 4 Brainstorming and Listening Speaking and Reading and Writing and vocabulary vocabulary vocabulary exploration exploration exploration Grammar activity Idioms activity Vocabulary review BREAK 12:15 2:15 Writing Extension Reading Extension Listening Extension BREAK OPTIONAL ELECTIVES Speaking Extension 2:30-4:30 Business English, Media English, Conversation Partners, Pronunciation, IELTS writing, Use of English or Study Assistance Mock IELTS Testing Writing workshop Activity Club 11

Cambridge Preparation First Certificate in English (FCE): CRICOS Code 061053D Studying the FCE Cambridge exam preparation course at Viva gives you all the tools and skills you need to succeed in the Cambridge exam while studying in a fun and diverse environment. You will develop real life skills for work and study and prove that you can use everyday written and spoken English at an Upper-intermediate level. 12 Jan 09 Feb 09 Mar 06 Apr 04 May 01 Jun 27 Jul 24 Aug 21 Sep 19 Oct 16 Nov 14 Dec Day and night courses available 20 or 25 hours face-to-face teaching per week Why Study CAMBRIDGE PREPARATION at Viva college? Outstanding Cambridge pass rates and satisfaction rates from students Sharing a serious study environment with other motivated students from around the world Use of a customised workbook developed by Cambridge team teachers Number of mock tests and comprehensive feedback from Cambridge teachers Up to 49 hours of study for the price of 25 hours per week (conditions apply) entry requirements Successful completion of 4 weeks of Upper- Intermediate at Viva, or IELTS 5.5 (no band <5.0), or Course duration 10 or 12 weeks Cambridge Preparation Certificate in Advanced English Preparation (CAE): CRICOS Code 080044C CAE is a high quality international English language qualification that you can use for your university and student visa application. At Viva College we prepare you for the exam while helping you to develop the language skills needed for success in study and work. 12 Jan 09 Feb 09 Mar 06 Apr 04 May 01 Jun 27 Jul 24 Aug 21 Sep 19 Oct 16 Nov 14 Dec Day and night courses available 20 or 25 hours face-to-face teaching per week Numerous sample tests entry requirements Successful completion of 4 weeks of Advanced at Viva, or IELTS 6.5 (no band <6.0), or Course duration 10 or 12 weeks 12

English for Engineering CRICOS Code 084569G If you wish to study Engineering at University or TAFE, want to work in the field of Engineering in an English speaking environment, or are already an Engineer, this course has been designed for you.you will gain the appropriate level skills in reading, writing, listening and speaking for all aspects of an engineer s duties. 09 Mar 27 Jul 16 Nov Day course 25 hours face to face teaching per week Closed intake Why study English for Engineering at Viva College? Learn the language and skills to work in the Engineering industry Be better prepared for further studies and work in the industry Individualized study planner to track the student s progress Entry requirements Successful completion of 4 weeks of Upper-Intermediate at Viva, or IELTS 5.5 (No band 5.0), Or Course Duration 12 weeks 13

Job Club I attended a Job Club session at Viva to improve my resume and interview skills. It was a success and one week later I got a job as a sales assistant at David Jones. I will soon start working with an International fashion brand at their new Brisbane store. Diego Zarate from Colombia Now working as a Sales Assistant at David Jones At Viva we are committed to helping you find employment while studying with us. For this reason we have a Job Club Coordinator on campus in charge of: Assistance with internships in various industries Assistance with resume and cover letter preparation Assistance with interview training Assistance with obtaining a Tax File Number Scheduled seminars on a range of job-related topics esmart esmart is an exclusive online resource for Viva students to improve their skills much faster. Anywhere, anytime!! Access material from class this week, including lessons and vocabulary lists Practice what you learnt in class with a range of fun activities based on new vocabulary and the week s grammar focus Do tests at home or at Viva to check your level Get instant feedback on your results Check your progress through your studies 14

Accommodation Most students studying in Australia either live with an Australian family in homestay or in a share house with friends. Homestay Homestay is accommodation with an Australian family. It is the best way to experience Australian culture, practice your English and make lasting friendships. If you are planning to study in Australia, we recommend that you take at least 4 weeks of homestay to help you adapt to the change and to give you time to look for alternate accommodation. Living with an Australian family is the best way to improve your English and make lasting friendships during your stay in Brisbane. Student Accommodation Shared accommodation offers the opportunity to improve your English and learn about cultures around the world while making friends. Whether you choose convenience or lifestyle, Viva College has an accommodation option for you. Our student accommodation partners are the perfect choice for those looking to live with likeminded students. Our partners apartments are fully furnished with modern and well maintained appliances- all you need to do is bring your suitcase! Our students can also enjoy the convenience of the common areas- great for socializing or relaxing! 15

Viva Vocational Courses ffflexible timetable and multiple start dates ffstudy around your part-time work fftaught by dedicated and highly qualified trainers ffpathways to Universities ffmulticultural environment ffselected online assessment and support materials (esmart) ffrecognition of prior learning (RPL) fflessons and assessments designed to train students in workplace ready skills Viva College is a Registered Training Organisation, offering a range of Nationally Recognised Qualifications and Accredited Programs from Certificate I to Diploma level. A student studying at Viva will be gaining familiarity on how workplaces operate, develop employability skills and develop and improve interpersonal skills. Viva s programs offer real world experiences with an international perspective. Our courses prepare students for work in Australia and the opportunity to interact with trainers who have a wealth of industry experience. We cover Business, Customer Contact and Tourism which allows students to explore potential career paths they would like to pursue. ffcertificate I in Access to Vocational Pathways FSK10113 - CRICOS Code 085293A ffcertificate I in Skills for Vocational Pathways FSK10213- CRICOS Code 085294M ffcertificate II in English Proficiency 40621SA- CRICOS Code 078381D ffcertificate III in English Proficiency 40622SA- CRICOS Code 078382C ffcertificate IV in English Proficiency 40623SA- CRICOS Code 078383B ffcertificate II in Skills for Work and Vocational Pathways FSK20113 - CRICOS Code 084568J ffcertificate II in Business BSB20112 - CRICOS Code 081840M ffcertificate II in Customer Contact BSB20211 - CRICOS Code 077495B ffcertificate II in Tourism SIT20112 - CRICOS Code 081841K ffcertificate III in Tourism SIT30112 - CRICOS Code 084567K ffcertificate III in Business Administration BSB30412- CRICOS Code 081839D ffcertificate IV in Business BSB40212 CRICOS- Code 081838E ffdiploma of Business BSB50207 - CRICOS Code 074101E ffadvanced Diploma of Management BSB60407 - CRICOS Code 084566M 16

Certificate I in Access to Vocational Pathways FSK10113 - CRICOS Code 085293A Elementary This qualification is designed for individuals who require further foundation skills development to prepare for workforce entry or vocational training pathways. Reading, writing, numeracy, oral communication and learning skills at Australian core skills framework (ACSF) Level 1 05 Jan 02 Feb 02 Mar 30 Mar 04 May 01 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov Day course 11 units (7 core, 4 electives) Entry requirements Domestic Students Successful completion of year 10 (or equivalent) Language Literacy and Numeracy test International Students Successful completion of 4 weeks of Elementary, or Course Duration 16 weeks: 3 terms of 4 weeks + 4 weeks of holidays Certificate I in Skills for Vocational Pathways FSK10213 - CRICOS Code 085294M Pre - Intermediate This qualification is designed for individuals who require further foundation skills development to prepare for workforce entry or vocational training pathways. This is a slightly higher than Certificate I in Access to Vocational Pathways. Reading, writing, numeracy, oral communication and learning skills at Australian core skills 05 Jan 02 Feb 02 Mar 30 Mar 04 May 01 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov framework (ACSF) Level 1 Day or night courses available 20 hours per week study options (6 hours core units, 14 hours of workshops/study skills) Entry Requirements Domestic Students Successful completion of year 10 (or equivalent) Language Literacy and Numeracy test International Students Successful completion of 4 weeks of Pre- Intermediate, or IELTS 4.0 (no band <3.5), or Course Duration 16 weeks: 3 terms of 4 weeks + 4 weeks of holidays 17

Certificate II in English Proficiency 40621SA CRICOS Code 078381D Pre - Intermediate Certificate II in English Proficiency provides a graduated progression towards English languageproficiency, covering the four macro skills of speaking, listening, reading and writing. It also offers vital knowledge and awareness of working in Australia and allows students to use English in real life situations. 05 Jan 02 Feb 02 Mar 30 Mar 04 May 01 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov Day course 20 hours per week study options (6 hours core units, 14 hours of workshops/study skills) Entry requirements Domestic Students Successful completion of year 10 (or equivalent) Language Literacy and Numeracy test International Students Successful completion of 4 weeks of Pre-Intermediate IELTS 4.5 (no band <4.0), or Course Duration 24 weeks: 5 terms of 4 weeks + 4 weeks of holidays Certificate III in English Proficiency 40622SA CRICOS Code 078382C Intermediate Certificate III in English Proficiency provides a graduated progression towards English languageproficiency, covering the four macro skills of speaking, listening, reading and writing. It also offers vital knowledge and awareness of working in Australia and allows students to use English in real life situations. 05 Jan 02 Feb 02 Mar 30 Mar 04 May 01 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov Day course 20 hours per week study options (6 hours core units, 14 hours of workshops/study skills) Entry Requirements Domestic Students Successful completion of year 10 (or equivalent) Language Literacy and Numeracy test International Students Successful completion of 4 weeks of Intermediate at Viva, or IELTS 5.0, or Course Duration 24 weeks: 5 terms of 4 weeks + 4 weeks of holidays 18

Certificate IV in English Proficiency 40623SA CRICOS Code 078383B Upper - Intermediate Certificate IV in English Proficiency provides a graduated progression towards English languageproficiency, covering the four macro skills of speaking, listening, reading and writing. It also offers vital knowledge and awareness of working in Australia and allows students to use English in real life situations. 05 Jan 02 Mar 04 May 31 Aug 26 Oct Day course 20 hours per week study options (6 hours core units, 14 hours of workshops/study skills) Entry requirements Domestic Students Successful completion of year 10 (or equivalent) Language Literacy and Numeracy test International Students Successful completion of 4 weeks of Upper-Intermediate IELTS 5.5, or Course Duration 27 weeks: 3 terms of 8 weeks + 3 weeks of holidays. 19

Certificate II in Skills for Work and Vocational Pathways FSK20113 - CRICOS Code 084568J Intermediate This qualification is designed for individuals who require further foundation skills development to prepare for workforce entry or vocational training pathways. Reading, writing, numeracy, oral communication and learning skills at Australian core skills framework (ACSF) Level 3 05 Jan 02 Feb 02 Mar 30 Mar 04 May 01 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov Day course 14 units (8 core, 6 electives) Entry requirements Domestic Students Successful completion of year 10 (or equivalent) Language Literacy and Numeracy test International Students Successful completion of 4 weeks of Intermediate at Viva, or IELTS 5.0 (no band <4.5), or Course Duration 22 weeks: 5 terms of 4 weeks + 2 weeks of holidays Certificate II in Business BSB20112 - CRICOS Code 081840M Intermediate The Certificate II in Business is a nationally recognised certificate that covers business areas such as customer service, business administration and finance. With a very flexible timetable it gives you the opportunity to study and work at the same time while acquiring a valuable education. 05 Jan 02 Feb 02 Mar 30 Mar 04 May 01 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov Day or night courses available 20 hours per week study options (6 hours core units, 14 hours of workshops/study skills) Entry Requirements Successful completion of 4 weeks of Intermediate at Viva, or IELTS 5.0 (no band <4.5), or EMPLOYMENT OPPORTUNITIES Data entry operator Office Junior Receptionist Course Duration 22 weeks: 5 terms of 4 weeks + 2 weeks of holidays 20

Certificate II in Customer Contact BSB20211 - CRICOS Code 077495B Intermediate The Certificate II in Customer Contact is a nationally recognised certificate that covers essential skills in a customer service or a call centre environment. With a very flexible timetable it gives you the opportunity to study and work at the same time while acquiring a valuable education. 05 Jan 02 Feb 02 Mar 30 Mar 04 May 01 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov Day course 20 hours per week study options (6 hours core units, 14 hours of workshops/study skills) Employment Opportunities Call or contact centre agent Customer services representative Telesales representative Entry Requirements Successful completion of 4 weeks of Intermediate at Viva, or IELTS 5.0 (no band <4.5), or Course Duration 22 weeks : 5 terms of 4 weeks + 2 weeks of holidays Certificate II in Tourism SIT20112 - CRICOS Code 081841K Intermediate The Certificate II in Tourism is a nationally recognised certificate that covers skills needed in the tourism industry or related industries. With a very flexible timetable it gives you the opportunity to study and work at the same time while acquiring a valuable education. 05 Jan 02 Feb 02 Mar 30 Mar 4 May 1 Jun 27 Jul 31 Aug 28 Sep 26 Oct 23 Nov RSA CERTIFICATE INCLUDED Day or night courses available 20 hours per week study options (6 hours core units, 14 hours of workshops/study skills) Employment Opportunities Office assistant for a tour operator Receptionist for a travel agency Tourism and travel advisor ENTRY REQUIREMENTS Successful completion of 4 weeks of Intermediate at Viva, or IELTS 5.0 (no band <4.5), or Course Duration 22 weeks : 4 terms of 4 weeks, 1 term of 3 weeks + 3 weeks of holidays 21

Certificate III in Tourism (Retail Sales) SIT30112 - CRICOS Code 084567K Upper - Intermediate This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members. 05 Jan 02 Mar 04 May 31 Aug 26 Oct 15 units (4 core, 11 electives) GALILEO booking system training Employment Opportunities Tour operator Visitor Information attendant Tourism and Retail sales Entry Requirements Successful completion of 4 weeks of Upper-Intermediate at Viva, or IELTS 5.5 (no band <5.0), or Course duration 28 weeks: 3 terms of 8 weeks + 4 weeks of holidays Certificate III in Business Administration BSB30412 - CRICOS Code 081839D Upper - Intermediate The Certificate III in Business Administration is a nationally recognised certificate that covers areas of business administration such as Australian policies, procedures and legislation, marketing, customer service and accounting. 05 Jan 02 Mar 04 May 31 Aug 26 Oct Day class 20 hours per week study options (12 hours core units, 14 hours of workshops/study skills) Employment Opportunities Accounts Receivable or Payable Clerk Junior Personal Assistant Receptionist/Office Administrator Entry Requirements Successful completion of 4 weeks of Upper-intermediate at Viva, or IELTS 5.5 (no band <5), or Course duration 28 weeks: 3 terms of 8 weeks + 4 weeks of holidays 22

Certificate IV in Business BSB40212 - CRICOS Code 081838E Upper - Intermediate The Certificate IV in Business is a nationally recognised certificate that covers areas of business such as marketing, payroll, budgeting, project management, human resources as well as workplace policies and procedures. 05 Jan 02 Mar 04 May 31 Aug 26 Oct COURSE DESCRIPTION Day class 20 hours per week study options (12 hours core units, 8 hours of workshops/study skills) EMPLOYMENT OPPORTUNITIES Accounts Clerk / Receptionist Administrator Project Officer ENTRY REQUIREMENTS Successful completion of 4 weeks of Upper-intermediate at Viva, or IELTS 5.5 (no band <5), or COURSE duration 28 weeks: 3 terms of 8 weeks + 4 weeks of holidays Diploma of Business BSB50207 - CRICOS Code 074101E Upper - Intermediate The Diploma of Business is a nationally recognised certificate that covers areas of business such as human resources, marketing and project management on a pre-academic level. 05 Jan 02 Mar 04 May 31 Aug 26 Oct Day class 20 hours per week study options (12 hours core units, 8 hours of workshops/study skills) Entry Requirements Successful completion of 4 weeks of Upper-intermediate at Viva, or IELTS 5.5 (no band <5), or Employment Opportunities Executive Officer Program Consultant Business Manager Course duration 28 weeks: 3 terms of 8 weeks + 4 weeks of holidays 23

Advanced Diploma of Management BSB60407 - CRICOS Code 084566M Advanced This qualification reflects the role of individuals who have senior or managerial responsibilities. They may oversee the work of others or have specialised roles where they do not supervise others but provide strategic leadership 02 Mar 8 units (3 core, 5 electives) Employment Opportunities Area Manager Department Manager Regional Manage Entry requirements Successful completion of 4 weeks of Advanced at Viva, or IELTS 6.0 (no band <5.5), or Course duration 52 weeks : 4 terms of 11 weeks + 8 weeks of holidays I ve really been enjoying my course. I m finding it interesting and I can see how it is applicable to my professional life. I find my teacher extremely helpful and knowleageable and I believe that she truly wants everyone to understand and follow her in class. Letitia Karl Notte from Ireland 24

Streamlined Visa Processing with Viva College From 2015, eligible student visa applications with a Confirmation of Enrolment (CoE) from Viva College, will be assessed by the Immigration Department according to Assessment Level 1 (low migration risk) criteria regardless of their country of origin. Students intending on studying at participating Universities/ TAFEs and/or their SVP pathway partners will generally have to provide less evidence when applying for a student visa To be eligible for SVP with Viva College, students must have an existing COE with our SVP partner and have satisfied the entry requirements for Viva College s pathway program. Note: We reserve the right to request additional information. You might need to provide additional documents or information to satisfy the genuine temporary entrant requirement. Pathways Viva College has partnered with a variety of educational providers and universities to create easy pathways between your course at Viva and further study. Our pathway partners recognise the quality of Viva s programs and offer you an easy and quick transition to their own courses. In some cases this means you are not required to present an official IELTS test score. For further information on all Viva pathways please visit our website. 25

2015 Course Dates ENGLISH LANGUAGE COURSES JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Focus English (Intensive English Language) CRICOS Code 061036E Smart Talk CRICOS Code 061055B IELTS Preparation (Day or Night) CRICOS Code 061049M English for Flight Attendants CRICOS Code 080042E English For Engineering CRICOS Code 084569G Cambridge First Certificate Preparation (FCE) (Flexi Day or Night) CRICOS Code 061053D Certificate in Advanced English Preparation (CAE) (Flexi Night) CRICOS Code 080044C Starts Every Monday Starts Every Monday Starts Every Monday 9 Mar 19 Oct 9 Mar 27 Jul 16 Nov 12 Jan 9 Feb 9 Mar 6 Apr 4 May 12 Jan 9 Feb 9 Mar 6 Apr 4 May 1 Jun + 1 Jun + 27 Jul 24 Aug 21 Sep 19 Oct 16 Nov 14 Dec 27 Jul 24 Aug 21 Sep 19 Oct 16 Nov 14 Dec VET COURSES JAN FEB MAR MAY JUN JUL AUG SEP OCT NOV Certificate I in Access to Vocational Pathways FSK10113 - CRICOS Code 085293A 16 weeks course Certificate I in Skills for Vocational Pathways FSK10213 - CRICOS Code 085294M 16 weeks course Certificate II in English Proficiency 40621SA, CRICOS Code 078381D 24 week course Certificate III in English Proficiency 40622SA, CRICOS Code 078382C 24 week course Certificate IV in English Proficiency 40623SA, CRICOS Code 078383B 27 week course Certificate II in Skills for Work and Vocational Pathways FSK20113 - CRICOS Code 084568J 22 weeks course Certificate II in Business BSB20112 - CRICOS Code 081840M 22 weeks course Certificate II in Customer Contact BSB20211 - CRICOS Code 077495B 22 weeks course Certificate II in Tourism SIT20112 - CRICOS Code 081841K 22 weeks course Certificate III in Tourism SIT30112 - CRICOS Code 084567K 28 weeks course Certificate III in Business Administration BSB30412 - CRICOS Code 081839D 28 weeks course Certificate IV in Business BSB40212 - CRICOS Code 081838E 28 weeks course Diploma of Business BSB50207 - CRICOS Code 074101E 28 weeks course Advanced Diploma of Management BSB60407 - CRICOS Code 084566M 52 weeks course 5 Jan 24 Apr 5 Jan 24 Apr 5 Jan 19 Jun 5 Jan 19 Jun 5 Jan 10 Jul 5 Jan 5 Jun 5 Jan 5 Jun 5 Jan 5 Jun 5 Jan 5 Jun 5 Jan 17 Jul 5 Jan 17 Jul 5 Jan 17 Jul 5 Jan 17 Jul 2 Feb 22 May 2 Feb 22 May 2 Feb 17 Jul 2 Feb 17 Jul 2 Feb 3 Jul 2 Feb 3 Jul 2 Feb 3 Jul 2 Feb 3 Jul 2 Mar 19Jun 2 Mar 19Jun 2 Mar 14 Aug 2 Mar 14 Aug 2 Mar 4 Sep 2 Mar 31 Jul 2 Mar 31 Jul 2 Mar 31 Jul 2 Mar 31 Jul 2 Mar 11 Sep 2 Mar 11 Sep 2 Mar 11 Sep 2 Mar 11 Sep 2 Mar 4 Mar 30 Mar 17 Jul 30 Mar 17 Jul 30 Mar 11 Sep 30 Mar 11 Sep 30 Mar 28 Aug 30 Mar 28 Aug 30 Mar 28 Aug 30 Mar 28 Aug 4 May 21 Aug 4 May 21 Aug 4 May 16 Oct 4 May 16 Oct 4 May 6 Nov 4 May 2 Oct 4 May 2 Oct 4 May 2 Oct 4 May 2 Oct 4 May 13 Nov 4 May 13 Nov 4 May 13 Nov 4 May 13 Nov 1 Jun 18 Sep 1 Jun 18 Sep 1 Jun 13 Nov 1 Jun 13 Nov 1 Jun 30 Oct 1 Jun 30 Oct 1 Jun 30 Oct 1 Jun 30 Oct 16 Oct 16 Oct 11 Dec 11 Dec 8 Jan 27 Nov 27 Nov 27 Nov 27 Nov 15 Jan 15 Jan 15 Jan 15 Jan 1 Jul 27 Jul 13 Nov 27 Jul 13 Nov 27 Jul 15 Jan 27 Jul 15 Jan 27 Jul 25 Dec 27 Jul 25 Dec 27 Jul 25 Dec 27 Jul 25 Dec 31 Aug 18 Dec 31 Aug 18 Dec 31 Aug 19 Feb 31 Aug 19 Feb 31 Aug 11 Mar 31 Aug 5 Feb 31 Aug 5 Feb 31 Aug 5 Feb 31 Aug 5 Feb 31 Aug 18 Mar 31 Aug 18 Mar 31 Aug 18 Mar 31 Aug 18 Mar 28 Sept 22 Jan 28 Sept 22 Jan 28 Sep 18 Mar 28 Sep 18 Mar 28 Sep 4 Mar 28 Sep 4 Mar 28 Sep 4 Mar 28 Sep 4 Mar 26 Oct 19 Feb 26 Oct 19 Feb 26 Oct 15 Apr 26 Oct 15 Apr 26 Oct 6 May 26 Oct 1 Apr 26 Oct 1 Apr 26 Oct 1 Apr 26 Oct 1 Apr 26 Oct 13 May 26 Oct 13 May 26 Oct 13 May 26 Oct 13 May 23 Nov 18 Mar 23 Nov 18 Mar 23 Nov 13 May 23 Nov 13 May 23 Nov 29 Apr 23 Nov 29 Apr 23 Nov 29 Apr 23 Nov 29 Apr 26

Enrol with Viva Take the first steps to becoming a Viva College student: Apply Enrol 1. Select your course For a full course list, visit: www.vivacollege.com/courses 2. Apply for your course Complete enrolment form and submit via Viva website, email or fax: www.vivacollege.com/enrol/enrolment INVOICE OFFER 3. Receive and sign your letter of offer 4. Make your payment Pay for your tuition fees and OHSC 5. Receive Confirmation of Enrolment (CoE) Pre-Departure 6. Apply for a student Visa PASSPORT www.immi.gov.au 7. Arrange travel Book flights and organise accommodation Arrival 8. Arrive in Brisbane There is plenty of to help you get started in Brisbane. One useful website is: www.studyqueensland.qld.edu.au/live/ 9. Attend Orientation 10. Start your studies Got a question? Contact our friendly Marketing staff directly at +61 7 30128269 or marketing@vivacollege.com 27

Darwin QUEENSLAND Hervey Bay Sunshine Coast Brisbane Gold Coast Byron Bay Perth Adelaide Canberra Sydney Melbourne Hobart Level 2, 90-112 Queen Street Mall Brisbane QLD 4000 Australia GPO Box 2122 Brisbane QLD 4001 Australia T + 617 3012 8269 F + 617 3012 8268 ABN 42107025669 ACN 107025669 RTO NO. 31235 Declaration: Information obtained in this brochure was correct at the time of publication and is subject to change without notice. Current information is available on www.vivacollege.com or please contact our friendly bilingual consultants (Korean, Spanish, Chinese, Portuguese, Japanese, German and Hindi) Representative Stamp info@vivacollege.com www.vivacollege.com www.facebook.com/vivacollegebrisbane