MAKING WATER WORK EVERY DAY

SunWater is making water work for every ONE OF its customers

MAKING WATER WORK EVERY DAY When it comes to making water work every day there is no better solution than SunWater. Known as one of the most progressive and successful water infrastructure companies in Australia, we are leading the way in the delivery of bulk water infrastructure development and management. Our proven 85 year history of growth and leadership is backed by our own $7 billion asset base and our reliable supply of 40% of all water used commercially in Queensland. Every day our team draws on the experience of delivering in excess of 1.6 million ML of water annually* to over 5,000 customers and undertaking more than $21.5 million in upgrades and refurbishment of existing infrastructure. Alongside our commercial client portfolio, SunWater s own asset base has grown over time to include; 19 major dams 63 weirs and barrages 82 major pumping stations over 3,100km of pipelines and channels, and 740km of drains. * 1,627,588ML of water delivered in the 2013-14 financial year.

MAKING WATER WORK FOR EVERYONE At SunWater, we understand the need for maximum water security and asset longevity. It s what we do on a day-to-day basis. Our expert teams perform across industries from mining and energy to agricultural and urban, and work together to provide total water solutions across our strategic network. As the owner of Queensland s largest bulk water supply network, our development and facility management teams tap into the resources of regional and metropolitan hubs for on-the-ground experience. Experience that has seen us deliver world class bulk water infrastructure and advice locally, nationally and internationally for more than 85 years. Driven by innovation and motivated by success, our unparalleled water solutions are structured to meet the most complex water needs without compromising quality. And, because we manage our own billion dollar asset base, we also provide solutions that aim to optimise our clients cost efficiencies, reduce maintenance, save energy and maintain infrastructure integrity. Making sure our water works for everyone means tailoring solutions across all industries. SUNWATER SOLUTIONS MINING ENERGY AGRICULTURAL URBAN Water supply planning Bulk water supply Sale or lease of water allocations Water infrastructure development to provide new water allocations Water infrastructure to provide a water supply & transportation service Facilities management services (operation & maintenance) of assets Beneficial use strategies Water cycle management Water reuse management planning & delivery

MAKING WATER WORK EVERY TIME Taking a progressive stance on bulk water delivery means that SunWater is constantly looking for innovative technologies and processes to better suit the changing landscape of the water industry. Whether it is in our delivery of bulk water infrastructure, or the management of client assets, we ensure that our solutions make water work every time. INFRASTRUCTURE SOLUTIONS THAT DELIVER WATER SECURITY Securing water for the future isn t just a fancy press line at SunWater. Each project we undertake aims to deliver our client s fundamental need making water work for their business. We take the necessary steps during planning to ensure that the delivery of our infrastructure projects is on time, within budget and underpinned by qualitycontrolled project methodologies. Like you, safety is our number one priority and just as critical as our role in delivering bulk water infrastructure is our commitment to a safe environment. Providing a safe and risk free environment for staff, contractors, customers and local communities is all part of SunWater achieving its goal of No Harm. Our infrastructure solutions include: Design and construction of bulk water storages Refurbishments and upgrades of bulk water storages Planning, design and construction of fish passage facilities Hydraulic modelling Pipeline design, construction and operations Pump station design and construction Water treatment plant operations

ASSET SOLUTIONS DRIVEN BY RESULTS Getting the most out of assets is about finding the right balance between productivity, growth and longevity. At SunWater, we have developed a risk based approach to the management of bulk water infrastructure to achieve minimum lifecycle costs and maximum safety requirements. Whether we are undertaking a refurbishment, or replacing infrastructure, all of our management solutions are based on seven fundamental elements; condition, risk, customer service standards, safety, quality, costs and business improvement. This means our clients can rest assured that their and our assets are working for them, continuously. With facility management contracts in Queensland and the ACT, we are able to leverage off a large database of maintenance history across a substantial asset portfolio and develop custom solutions to suit every business operation in any location. Our asset solutions include: Asset management Strategic Asset Management Plans (SAMP) Reliability Centred Maintenance (RCM) methodologies Facilities management Customer agency services Work program planning System operations Flood operations Maintenance scheduling and implementation Dam surveillance operations Managing civil works Asset performance monitoring Programming and maintaining Program Logic Controllers Hydraulics and condition monitoring Refurbishments Upgrading, commissioning and project managing installations

MAKING WATER WORK IN EVERY ENVIRONMENT Whether it s delivering water to remote locations or building Queensland s largest dam, SunWater makes water work in every environment. To ensure water isn t the only resource that we secure for the future, our commitment to the environment and surrounding communities is engrained in everything we do it s part of our value system. With the use of effective environment and resource management plans, community programs and energy efficiency initiatives, we provide positive environment, social and economic benefits that contribute to the wider community. EVERY ENVIRONMENT As a progressive organisation we understand that everything we do has some impact on the environment. To ensure we are making the right decisions, we use an environmental road map to guide our future decisions. This road map not only guides our planning but helps us to minimise our ecological footprint through environmentally conscious management and operational procedures. By taking a proactive stance on environmental issues every time, we have been able to deliver some of Australia s most innovative fishway management strategies, develop alternate and more sustainable methods of weed control and successfully steer our projects through the environmental impact assessment process. The way we do business also ensures that we are contributing positively in every environment. As an organisation we actively encourage the identification of energy efficient opportunities by all employees through our systems and measurable targets for improvement.

EVERYWHERE There isn t a job that we do that doesn t involve people everywhere. The community is part of every aspect of our business, from employees to stakeholders and the wider communities that we operate in. To ensure we balance the role of SunWater within the community, we take a hands-on approach to managing our corporate footprint and building stronger relationships. This committed approach to a secure future for everyone means that each year we contribute to local industries with the generation of jobs, support for grass root community programs and events through sponsorships, workplace training and development opportunities. One of the major ways that we are able to give more to our community is by playing an active role in raising awareness about water safety. Each year SunWater undertakes a state-wide water safety awareness campaign that delivers vital messages about keeping safe in waterways to an audience of over 3 million viewers. Combined with school educational programs and on-the-job training for our staff, we are able to provide the community with a better understanding of water and how to make it work everywhere.

Level 10, 179 Turbot Street, Brisbane Qld 4000 PO Box 15536, City East, Brisbane Qld 4002 +61 7 3120 0000 business@sunwater.com.au www.sunwater.com.au OCE0115