District 6 Business Plan Fiscal Year 2014
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ODOT District 6 Business Plan Fiscal Year 2014 Table of Contents 1.0 Executive Summary 1.1 The District Deputy Director s Message.4 1.2 Mission, Vision and Guiding Principles...... 5 2.0 Staffing..6 3.0 Fiscal Year 2014 Budget... 8 4.0 System Conditions 9 5.0 Operations 12 6.0 Safety... 16 7.0 Capital Program/Planning.. 19 8.0 Construction Project Update. 20 9.0 District 6 Construction Projects.. 21 10.0 Customer Service...25 11.0 District 6 Contact Information 28 District 6 Business Plan 3
Deputy Director s Message My team and I proudly serve the eight counties in Central Ohio that make up District Six. These counties are Delaware, Fayette, Franklin, Madison, Marion, Morrow, Pickaway and Union. The transportation assets and needs in our eight counties are diverse. But our greatest assets are the people who make up our team and their commitment to making ODOT better. It takes the dedication and effort of each and every member of Team Six to serve the needs of our customers. Maintenance ODOT was the only state agency to receive the 2013 APWA Excellence Award, which promotes outstanding achievements in snow and ice operations and reduction of accidents. It is the expertise and commitment of our team that enabled us to achieve such a prestigious award. Taking care of more than 4800 miles of roadway and 1564 bridges is a challenging task, one which the District s leadership team meets daily with a focus on constant improvement and innovation. We look for the best use of our facilities and equipment, for streamlining our procedures, and for opportunities to be fiscally prudent. Construction Our Construction team together with our contractors has had a successful year with milestones on our most significant projects like the I-71/670 Interchange, I-71 Widening from Delaware to Morrow County, the Roberts Road Diverging Diamond Interchange, I-270/US-23 interchange reconstruction on the North Side and I-270 reconstruction on the Southwest Side. Planning & Engineering Our Planning and Engineering Team has been working hard to deliver a record program. Some of the most significant projects are The Far East Freeway, phases 2-5 of the I-70/71 Interchange and I-270/US-33 in Dublin. Business & Human Resources Under Director Wray s leadership, we are more efficient than in the past by significantly reducing our budget and our workforce. Customer Service We take pride in serving our customers. Our goal is to deliver and maintain a safe and efficient transportation system for all of our customers, which includes our workforce, the public, local partners, vendors, contractors, consultants, media and elected officials. Our commitment to customer service is highlighted by our focus on safety. We have created a safety culture and aim to maintain safe travel for everyone who uses our roadway system. The following pages describe our business plan for our fiscal year 2014, which is the period between July 1, 2013 and June 30, 2014. Our business plan stems from responsibility, accountability, and stewardship of the transportation assets entrusted to us by our customers, the citizens of the great state of Ohio. Ferzan M. Ahmed District 6 Business Plan 4
Mission, Vision and Guiding Principles Mission To provide easy movement of people and goods from place to place, we will 1. Take care of what we have; 2. Make our system work better; 3. Improve safety; 4. Enhance capacity. Vision A long-term, reliable, professional and highly productive organization. Guiding Principles We will serve, innovate, and communicate with purpose. We will be productive, lean, efficient and effective. We will utilize the public resources entrusted to us by satisfying the State s transportation needs. We will be the standard of excellence for winter maintenance. We will create a working environment based on trust and mutual respect. We will value the diversity of all ODOT people. We will work together one team the Ohio Department of Transportation. District 6 Business Plan 5
Staffing The District Deputy Director, who reports to the Director of Transportation, acts as the chief regional administrator for all federal and state funded transportation planning and engineering, highway maintenance, construction, and business operations in an eight county region. District Six currently employs 404 full-time permanent employees. As outlined in the table of organization, the District Deputy Director s leadership team is comprised of the Labor Relations Officer, Communications Manager, Planning and Engineering Administrator, Highway Management Administrator, Construction Administrator, and Business and Human Resources Administrator. The District s staffing level of 404 full-time employees equates to approximately 12 employees per lane mile. The staffing level supports our business plan and more specifically, our vision of being a long-term, reliable, professional, and highly productive organization. The safety of our team is paramount above other initiatives. Year-to-date, we have seen a decrease from last year in our vehicle crashes and injuries. These measurements focus on the frequency of crashes and injuries per 100 employees based on the number of hours worked. Last year, District Six had a total of 46 vehicle crashes which resulted in contact and a frequency rate of 11.41. Our goal is to decrease that frequency rate to 11.00 by December 2013. District Six had a total of 43 recordable injuries in 2012 and a frequency rate of 10.67. Our goal is to decrease that frequency rate to 6.62 by December 2013. We are on target with our crash frequency rate but we are still below our goal for injuries. We have implemented a number of safety initiatives this year. Examples include increased safety communications through the use of electronic message boards at each facility, holding meetings at each location with the Health and Safety Committee, stretching prior to starting a job, conducting a circle-of-safety walk-around prior to moving vehicles and equipment, and training assessments with equipment operators. Each county maintenance facility also developed a detailed safety business plan. The plans were developed by team members at each location so they are specific to their crash and injury data, potential hazards, and preventive measures including tailgate talks, training, and benchmarking. Employee Enrichment ODOT offers an array of training opportunities for team members including tuition reimbursement, professional development funds, and cross training. In addition, there are a number of courses available relating to safety, computers, equipment, management, and technical programs. District 6 Business Plan 6
Table of Organization Office # of Team Members Safety 1 District Deputy Director 8 Business & Human Resources 1 Finance 6 Personnel 3 Facilities 10 Information Technology 4 Planning & Engineering 53 Highway Management Administration 3 Construction 48 Testing 8 Roadway Services 5 Traffic 6 Bridge 11 Garage 8 Delaware County 25 Fayette County 21 Franklin County 65 Madison County 26 Marion County 20 Morrow County 24 Pickaway County 26 Union County 22 TOTAL 404 District 6 Business Plan 7
Fiscal Year 2014 Budget Ohio Department of Transportation Division of Finance FY 2014 District Operating Budget Category District 6 Original Budget Payroll $ 33,202,334 Personal Services $ 314,437 Supplies & Materials $ 13,114,875 Equipment $ 800,000 Maintenance Contracts $ 1,969,250 Land & Buildings $ 346,200 Total $ 49,747,096 District 6 Business Plan 8
System Conditions District 6 budgets just under $70 million annually towards projects that take care of what we have. This is primarily directed to pavements and bridges, but also includes other parts of the infrastructure that are aging, such as lighting, pavement markings, signs, drainage and guardrail. In order to stretch the limited budget, spot repair contracts are being used to extend the life of pavements and bridges until more extensive repairs are truly needed. Pavements District 6 is responsible for maintaining over 4,800 lane miles of pavement. The more heavily traveled Priority System routes account for 73 percent of the vehicle miles of travel (VMT), yet only account for 37 percent of the lane miles in the District. The General System accounts for 50 percent of the miles and 16 percent of the travel. While the Urban System accounts for 13 percent of the mileage and 11 percent of the travel. Pavement System Lane Miles Truck VMT Total VMT Priority 1,795.22 3,023,042.05 21,424,452.26 General 2,423.70 345,191.97 4,802,051.95 Urban 637.74 179,019.91 3,135,912.66 Total 4,856.66 3,547,253.93 29,362,416.87 We continue to resurface and repair routes that are near the unacceptable range. The District is transforming from a just in time delivery strategy into a reservoir building strategy for our resurfacing projects. We are prepping several resurfacing projects to be able to sell early as money is available at the end of a fiscal year. Our use of preventive maintenance, spot paving, and other life extending treatments has extended the overall life of the District s pavements. The District will exceed its FY 2014 pavement goals in order to minimize exposure to pothole claims and meet the public s expectations. The projected conditions of the District s pavements in the future will continue to exceed the goals for the Priority, General, and Urban Systems as illustrated by the following graphs: District 6 Business Plan 9
History and Projection of District Six Pavement Conditions SFY: State Fiscal Year (July 1st to June 30th) District 6 Business Plan 10 10
Bridges District 6 inspects 1,564 bridges totaling 13,355,672 sq. ft. and is responsible for maintaining 1,479 of those bridges. District 6 is responsible to maintain the greatest number of bridges totaling the largest number of square footage in the entire state. District 6 also has the largest number of bridges carrying interstate traffic in Ohio. Number of Bridges Maintained 1,479 Total Bridge Deck (Sq. Ft.) 12,112,592 sf Longest Bridge (Ft.) 879 Number of Bridges Carrying Interstate 353 Emphasis on bridge preservation, particularly of the wearing surface in conjunction with paving projects, has resulted in improvement of overall bridge conditions. That trend is expected to continue as illustrated in the graph below: History and Projection of District Six Bridge Conditions District 6 Business Plan 11
Operations ODOT has defined five core operational functions for each district. Our operations are focused on these core functions, as well as other tasks, such as litter control, mowing, brush control, ditch cleaning, traffic control and other necessary tasks. Snow and Ice Control District 6 will seek state of the art techniques, equipment and forecasting methods. We will take advantage of several statewide initiatives to more effectively direct our resources and measure our results. These initiatives include the following: Establishing a parts procurement contract that relies on a private parts vendor to obtain parts. This will allow our mechanics to concentrate on performing repairs. A centralized purchasing program for dump trucks will permit us to replace dump trucks in industry standard replacement cycles of 8 to 12 years. The Travel Time Reliability Index (TTRI) will be our primary tool to measure success in snow and ice control using the recovery time, or time it takes for traffic to return to normal speeds after a winter event. The measurement parameters will be adjusted for weather and reliability. GPS tracking equipment will allow us to effectively monitor truck routes and material application. Research and implementation of anti-icing and de-icing materials as an alternative to salt. Pavements Concrete Pavements: Typically, concrete pavements require little routine maintenance. Our maintenance efforts are limited to joint sealing, joint repair, or slab repairs. The District evaluates each concrete section annually to determine a maintenance plan. Large rehabilitation projects are typically contracted through a competitive bid process whereas minor repairs and maintenance are performed by our maintenance team. Asphalt Pavements: We maintain our inventory of asphalt pavements utilizing a combination of District personnel and contractors. These activities include: Crack sealing Chip sealing Pothole repair Berming and berm maintenance Partial and full depth pavement repairs Resurfacing (partial and full lane width). Curb repairs Microsurfacing and thin asphalt overlays Single and two layer overlay resurfacing Strip sealing District 6 Business Plan 12 12
Safety/Traffic The Safety/Traffic maintenance sub categories are signs, roadway lighting, traffic signals, pavement markings, sight distance and guardrails/barriers. Maintenance will be completed by utilizing our internal work force and external contracts. We will perform annual sign and signal inspections. Based on these inspections, we will perform systematic safety improvements, such as traffic signal backer-plate installations, LED bulb replacements, battery back-up installations, signal maintenance and upgrades, and systematic roadway lighting maintenance. Two lane intersections will be systematically upgraded with additional signing to make these rural intersections consistent throughout the District. Additionally, selected guardrail safety improvements and routine repairs will be performed. Sight distance at intersections will be maintained by mowing and tree trimming/removal. We will explore a program to limit vegetation growth through the use of plant growth regulators (PGRs) in addition to our regular herbicidal spraying program. The District Safety Review Team coordinates with the Office of Safety to program and implement remedies for high accident and slick pavement areas. Drainage/Culverts Positive roadway drainage ensures a safe and reliable roadway system. In order to ensure positive drainage we will perform routine culvert inspections, culvert replacements, routine ditching and drainage maintenance throughout the District 6 system. Culvert Inspections and Asset Management tools will allow work to be prioritized and tracked; with emphasis added to culvert replacements ahead of paving operations. Routine ditching and systematic cleaning of roadways and roadside ditches, storm sewers, catch basins and underdrain outlets will ensure a reliable drainage system. We inspect culverts on a five year minimum schedule. Work is coordinated with ODOT s District Environmental Coordinators to ensure compliance with the Federal Clean Water Act. Bridges Bridges are a crucial part of the District 6 transportation infrastructure. Our cradle to grave program includes inspection, maintenance and replacement of all roadway bridges within the District s jurisdiction. The District bridge program starts with an annual bridge inspection. Every twelve months our trained bridge inspectors inspect every bridge in our system. Bridges are rated in a manner which assures safety of the motoring public with a prioritized list of maintenance work, and a replacement plan for bridges. District 6 Business Plan 13
Counties District 6 consists of eight counties. More focus has been placed, and will continue to be placed, on the sharing of resources, material, equipment and personnel across county and district lines. This is resulting in efficiency gains in all areas of responsibility within the district. Each of our eight counties is headed by a County Manager, whose duties include planning and coordination of the maintenance and emergency work on the State and Federal highway system in each county. These managers serve as a point of contact for local governments, the traveling public, land and business owners and are also responsible for budgets, inventories, equipment and personnel. Delaware County Delaware County ODOT is responsible for 556 lane miles of State and Federal highway. The county has a fleet of 20 snow plows and a staff of 30 team members. This year s work plan for Delaware County includes: berming on various routes, slope repair on SR- 315, spot paving throughout the county, mowing all routes, ditch maintenance, culvert replacements on SR 315 and SR 605, countywide dead ash tree removal, vegetation control and emergency response to weather and traffic incidents. County Manager: Mike Taylor 740-833-8104 Fayette County Fayette County ODOT is responsible for 465 lane miles of State and Federal highway. The county has a fleet of 14 snow plows and a staff of 22 team members. This year s work plan for Fayette County includes: berming on various routes, bridge repair on I-71, mowing all routes, culvert and drainage improvements throughout the county, crack sealing on SR 41, SR 435, SR 35 and IR 71, sign upgrades, vegetation control and emergency response to weather and traffic incidents. County Manager: Mike Elliott 740-833-8111 Franklin County Franklin County ODOT is responsible for 1456 lane miles of State and Federal highway. The county has a fleet of 56 snow plows and a staff of 64 team members. This year s work plan for Franklin County includes: berming on major interstates, sweeping all four-lane routes, spot paving on major interstates, drainage maintenance on interstates, ditch maintenance on various routes, bridge deck patching, object marker and delineator improvements, ramp aesthetic and safety improvements, sign upgrades, vegetation control and emergency response to weather and traffic incidents. County Manager: Mitch Blackford 614-387-2522 Madison County Madison County ODOT is responsible for 613 lane miles of State and Federal highway. The county has a fleet of 20 snow plows and a staff of 29 team members. This year s work plan for Madison County includes: berming on various routes, crack sealing US 40, widening on US-42, spot paving, mowing all routes, drainage improvements on various routes, sign upgrades, vegetation control and emergency response to weather and traffic related incidents. County Manager: Shawn Rostorfer 740-833-8120 District 6 Business Plan 14 14
Marion County Marion County is responsible for 423 lane miles of State and Federal highway. The county has a fleet of 14 snow plows and a staff of 21 team members. This year s work plan for Marion County includes: berming on SR 203 and 98, crack sealing on SR 309 and 98, spot paving on SR 47, SR 98 and US 23, mowing all routes, ditch and culvert maintenance, bridge deck repair on US 23, culvert replacements on SR 4, tree trimming, spraying all routes, sign upgrades and emergency response to weather and traffic incidents. County Manager: Bruce Mayes 740-833-8125 Morrow County Morrow County is responsible for 430 lane miles of State and Federal highway. The county has a fleet of 15 snow plows and a staff of 26 team members. This year s work plan for Morrow County includes: Tree removal on all routes, chip sealing on SR 314, spot paving throughout the county, crack sealing on US 42, mowing all routes, ditch maintenance throughout the county, culvert replacements on SR 61, SR 288 and SR 314, sign upgrades, vegetation control and emergency response to weather and traffic incidents. County Manager: Calvin Pierce 740-833-8135 Pickaway County Pickaway County is responsible for 416 lane miles of State and Federal highway. The county has a fleet of 15 snow plows and a staff of 26 team members. This year s work plan for Pickaway County includes: pavement repairs on US 23, berming on various routes, crack sealing throughout the county, brush and tree removal on SR 56 and US 22, mowing all routes, ditch and culvert maintenance throughout the county, slope repair on SR 56, guardrail repairs, sign upgrades, vegetation control and emergency response to weather and traffic incidents. County Manager: William Cunningham 740-833-8139 Union County Union County is responsible for 459 lane miles of State and Federal highway. The county has a fleet of 17 snow plows and a staff of 24 team members. This year s work plan for Union County includes: berming on all 2-lane routes, spot paving throughout the county, mowing all routes, ditch and culvert maintenance, bridge deck repair on several routes, sign upgrades, vegetation control and emergency response to weather and traffic incidents. County Manager: Jack Marshall 740-833-8146 District 6 Business Plan 15
Safety The overall District 6 crash totals are consistently trending downward over the past 10 years. However, totals of serious injury and fatal crashes continue to fluctuate from year to year and are not decreasing at the same rate. About half of all fatalities occur when the vehicle leaves the roadway. The District is taking this problem on with three approaches: Roadway improvements have focused on curve locations, particularly on the freeway and ramp system. In 2013, upgraded signs, delineator posts and flashers will be installed on 47 loop ramps with high-speed approaches. This is in response to discussions with emergency responders following a year with an unusual number of high-profile crashes on the freeway system, often involving trucks. Education and enforcement, particularly regarding distracted driving, are also vital to reducing fatalities. District 6 participates in Fatality Review Boards sponsored by the Department of Health in Delaware and Franklin Counties. The focus is on the educational/ behavioral aspect of traffic safety, using the data from crash reports and the meetings to look at trends, make recommendations and determine what can be done from an engineering, educational and/or enforcement perspective to prevent crashes in the future. Since 2006, ODOT has been increasing its investment in systematic safety improvements, which are low-cost safety treatments that can be implemented across many miles. National studies have shown these types of treatments can significantly reduce crashes, including injury and fatal crashes that cost Ohioans millions of dollars each year. In FY2014 and FY2015 ODOT District 6 is focusing systematic efforts on upgrading substandard guardrail end terminals at 133 divided highway system locations, upgrading curve signs at 75 state system locations, reviewing the 8 highest wet pavement crash locations, upgrading signal system technology at 3 locations, and reviewing the top 5 pedestrian crash corridors for systematic improvements. The District is increasing efforts to partner with local agencies on applications to fund safety projects. Five projects were awarded funding in the most recent round of formal applications, with two being locally sponsored. District 6 Business Plan 16 16
10-Year History Crashes on the ODOT-Maintained System Includes crashes reported by July 2013 CY: Calendar Year District 6 Business Plan 17
10-Year History Crashes On All Roads Within District 6 Current includes crashes reported by July 2013 District 6 Business Plan 18 18
Capital Program/Planning District 6 is scheduled to award contracts for over $176 million of construction work in FY 2014. This program is achieved in partnership with Local Governments who are expected to administer nearly $26 million of projects using federal funds. This work is in addition to over $667 million of construction work underway as part of 86 construction contracts, with $278 million of those contracts still to be completed in FY2014 and beyond. In addition to District Preservation, projects are funded through a variety of targeted programs that address many needs across the transportation system. The largest projects are funded through the statewide Major New and Major Rehabilitation programs. Other projects are funded through the Safety, Enhancement and Noise Wall programs. Many local projects are allocated funding through the County Engineers Association and Mid-Ohio Regional Planning Commission. ODOT delivers projects on schedule, with a reservoir of projects ready for construction that are available to be sold should funding come available. This can come from operational savings or Federal reallocation of unused funds from other states, for example. This is the delivery strategy that enabled ODOT to begin work on the US-23 and I-270 Interchange this year. District Six will have 16 projects totaling $24.3 million in the reservoir for FY14. District 6 Business Plan 19
Construction Project Update The District 6 Construction Department has 47 fulltime team members to manage projects, 7 team members in the Materials Testing area, and 1 Maintenance of Traffic Engineer. We supplement our inspection workforce in the height of the construction season with approximately 35 Highway Technicians from our Highway Operations staff. Currently, the Department is administering more than 80 construction contracts totaling nearly $500 million. We currently maintain an overall Construction Engineering and Inspection Cost of 3.6 % of the overall project cost. We utilize general inspection, bridge paint inspection and contract administration consultant contracts in addition to our ODOT staff. One of the highlights of our program is the I-71/670 interchange project. Our first Value-based Design Build project broke ground in September 2011. Over $180 Million of the $200 million project has been built with substantial completion scheduled for November 2013 (all lanes and ramps open). Inter state 270 on the west side has undergone major rehabilitation, with new concrete pavement being installed from south of Roberts Road to the US 62 interchange at Grove City. This $80 million project began in late 2011and will also be substantially completed in November 2013. On I -71 in Delaware and Morrow Counties, from just north of US36 to the Richland County line, three interstate third lane widening projects are currently underway. The District 3 construction department is overseeing the northern most $42 Million Design Build project (SR95 to Richland County line) and it will be completed in November 2013. The middle project ($50 million design build from SR229 to SR95) is nearly 40% complete and it is anticipated this and the southern most project ($50 million design build from just north of US36 to SR229) will be substantially completed in late 2014. At I-270 and Roberts Rd. near Hilliard, the State s first Diverging Diamond Interchange (DDI) opened on October 21 st, 2013. The State s first interstate ramp roundabout also opened in October at the Interstate 70, State Route 29 interchange in Madison County. Our construction and materials staff currently oversee 20 Local Projects, representing over $40 million in federal funds. We partner with each of our local governments to provide training and technical assistance in contract administration. District 6 has embraced the newly revived partnering concept. We now partner all construction projects, with discussion at the pre-construction conference or at separate partnering meetings. We promote Value Engineering Change Proposals (VECPs) to cut construction costs and have recently implemented several to saving well over one hundred thousand dollars. The implementation of a new documentation management system, SiteManager, has prompted our district to review all of our business processes. We have reduced paper use and become more efficient by utilizing electronic document filing on all projects instead of maintaining hard copies for the project record. We have also revised our project auditing and finalization processes in order to greatly reduce our final project records. We work with Planning and Engineering during the plan development process giving constructability review comments during design, and establishing reasonable time frames for project completion. We communicate with Planning and Engineering on change order requests and invite the Project Managers to project progress meetings and post construction meetings. District 6 Business Plan 20 20
District 6 Construction Projects District 6 Business Plan 21
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Customer Service The Public Information Office (PIO) assists and works for the District Deputy Director and every department with communication and outreach efforts regarding state roadways, ramps, bridges as well as ice and snow control within the eight counties of District 6. Our goal is continuous communications with our customers to provide information quickly and accurately. The goal of the public information office is to meet and interact in a professional and courteous manner to anyone who contacts the District. Our customers include: - Motoring Public - Elected Officials - Property Owners - Media - Business/Trade Associations - Neighborhood Organizations - Non-profit Organizations - Contractors/Consultants - Attorneys On average, we assist 5,000 to 6,000 customers per year via email, telephone, letters, and in person. The goal is to provide a response to a customer within 24-hours or the next business day. An answer to a specific inquiry is provided within one week. Phone inquiries are typically handled the same day by providing the customers with the information. Voicemails are returned within one business day. The zero option is available on every employee s desk phone voice mail message. This provides the customer who needs immediate attention, during normal business hours, the option of speaking with a person rather than leaving a message. We receive an average of 50 public records requests. These requests are acknowledged within three business days. A response with the information collected is processed within a reasonable amount of time based on the nature and size of the request. We provide 24 hour customer notice about planned and unplanned events such as lane closures, restrictions, construction, accidents and ice and snow efforts on our roadways through our District Web Site http://www.dot.state.oh.us/districts/d06/pages/home.aspx. We also maintain project websites for heavy highway construction projects, which include I-70-71, I-71-670 and I- 270/US 23, the Northside Fix. We also maintain Facebook and Twitter accounts. District 6 Business Plan 25
Customers can also utilize www.ohgo.com to find statewide information on ODOT construction projects and accidents. OHGO.com, which was previously known as Buckeye Traffic provides the public with access to traffic cameras, roadway temperature sensors that provide weather information and speed sensors; all of which assist the motorists on roadway conditions before they travel. Web Site: We maintain a website http://www.transportation.ohio.gov/dist6 that provides the public with information about construction and maintenance activities, impacts to traffic and unplanned incidents on our roadways. The website also houses plans, graphics and renderings for future projects as well as materials shared at public meetings. District 6 also maintains project specific websites for heavy highway construction, which includes, I-70/71, I-71/670 and I-270/ US 23, the Northside Fix. Email Lists: We maintain dozens of email lists for each county we serve and lists that are construction project specific. These email lists are generated for larger, multi-million dollar projects in urban counties where there are concentrated populations of both residential as well as business properties. Customers can sign up to receive construction project updates via email. These specific lists target the area and address the impacts to traffic. Recipients receive emails at least once a week, sometimes more or construction and traffic impacts. Traffic Advisories: These advisories detail district maintenance and construction work that will impact traffic either with lane restrictions or closures. PIO releases traffic advisories daily depending on the planned work schedule. Press Releases: The District 6 Public Information office issues formal press releases to the Columbus TV market and local newspapers as well as radio stations and daily or weekly papers throughout the eight counties that District 6 serves. On average 50 releases are issued by the district each year. Door-to-Door Outreach & Surveys: For high profile projects and those that impact hundreds of thousands of motorists, we physically go door-to-door to distribute the information including maps. This personal outreach is direct and the illustrative material provided by ODOT helps the business, school, property owner or religious institution better communicate the traffic impact. On projects that span more than one season, we will conduct surveys and ask those directly impacted by construction to provide feedback. This information helps ODOT provide better customer service and communication. Social Media: District 6 maintains a Twitter and Facebook account. Social Media allows ODOT to communicate with a younger generation of the motoring public and media on District 6 maintenance operations, construction, and traffic incidents. Current District 6 Twitter Followers: 8629 as of 11/1/13 compared to 5045 this time last year. Current District 6 Facebook Followers: 1,026 as of 11/1/13 compared to 196 this time last year. We also have a Facebook and Twitter account for the largest construction project in the District, which is the I-71/670 Columbus Crossroads Project. These accounts were activated just before construction began on September 18, 2011. Photos, videos, graphics and traffic updates are posted during business hours, nights and weekends on both 71/670 social media accounts. District 6 Business Plan 26 26
Video: District 6 has video recording equipment and has produced videos for the District 6 Web site and social media accounts. These videos showcase ODOT s construction and maintenance operations that improve our roadways and make travel safe and passable. Media: We respond to all media inquiries immediately. Interviews, information, graphics, maps are often provided since the local media can help ODOT educate and inform the motoring public. Since District 6 is located in the Columbus Media Market, we communicate with broadcast and print media several times a week, sometimes daily. Public/Stakeholder Meetings: District 6 holds public meetings to solicit project comments, get feedback and meet environmental project requirements. These meetings are always advertised, open to the public, held at a location close to public transit and handicapped accessible. These public meetings are held in every county at the District and the materials shared are always available electronically or via the US mail. District staff, the District Deputy Director, meets regularly with local, state and federal elected officials, who represent the eight counties in District 6. In turn, the District proactively provides information about ODOT efforts, construction projects, maintenance and long-term capital programs to every local official. Newsletters: The Public Information Office writes and distributes quarterly the District 6 newsletter. Focused on the people of the District, the newsletter is an opportunity to share events and life experiences with all employees at District 6. The newsletter also has at least one, and often a whole page, devoted to our safety efforts. www.facebook.com/odotcolumbusdistrict6 www.twitter.com/odot_columbus District 6 Business Plan 27
District 6 - Delaware, Ohio District 6 Business Plan 28 28
Notes: District 6 Business Plan 29
Contact Information Administration: Ferzan Ahmed (740) 833-8211 Ferzan.Ahmed@dot.state.oh.us District Deputy Director Public Information Office: Nancy Burton (740) 833-8063 Nancy.Burton@dot.state.oh.us Public Information Officer Business & Human Resources: Regan Morrison (740) 833-8174 Regan.Morrison@dot.state.oh.us Business & Human Resources Administrator Planning and Engineering: Thom Slack (740) 833-8340 Thom.Slack@dot.state.oh.us Planning & Engineering Administrator Highway Management: Robert Lloyd (740) 833-8069 Robert.Lloyd@dot.state.oh.us Highway Management Administrator Construction: Brian Hupp (740) 833-8207 Brian.Hupp@dot.state.oh.us District Construction Administrator ODOT District 6 Main Phone: (740) 833-8000 Toll-Free: (800) 372-7714 400 East William Street Delaware, OH 43015 www.dot.state.oh.us/districts/d06/ District 6 Business Plan 30 30
District 6 400 East William Street Delaware, OH 43015 District 6 Business Plan 31 31