Human Resources Officer About the HCPC The Health and Care Professions Council (HCPC) is the regulator of 16 different health and care professions. We were set up to protect the public. To do this, we keep a Register of health and care professionals who meet our standards for their training, professional skills, behaviour and health. The organisation has around 230 employees who work in a variety of departments see /www.hcpc-uk.org/aboutus/recruitment/peopleathcpc/ for further information. About the Human Resources Department The team is currently made up of six members: - The Director of HR heads up the department and is a member of the Executive Management Team (EMT), taking responsibility for the strategic aspects of HR and the annual work plan/ agenda. - The HR Business Partner reports to the Director of HR and is responsible for all operational aspects of HR, including advice to managers and employees, performance and conduct management and policy and procedure review. - The HR Business Partner (Learning and Development) is a new role and will report to the Director of HR. The post holder will be responsible for the design and delivery of a range of learning and development programmes, working with the Director of HR. The post holder will also be responsible for delivering generalist HR support along with the HR Business Partner. - The HR Advisors (x2) report to the HR Business Partner and provide first line query response and administrative support for the department, advising employees and managers, writing correspondence and providing employee relations support. One of the HR Advisors is currently seconded for 4 days per week to the HRIS project to implement a new HR system by the end of 2015. - The HR Officers (x2) also report to the HR Business Partner and provide administrative support to the department, focussing on managing recruitment campaigns, administering payroll, monthly statistical reporting, database management and office organisation. In addition to the general tasks each of the HR Officers will have a slightly different focus: 1
o One of the HR Officers will focus on Recruitment as well as Learning and Development. Vacancy o The other HR Officer will focus on Recruitment as well as Employee Relations support. The HR Department also incorporates the Partners team, which recruits, trains and provides administrative support to the HCPC s Partners (or self-employed contractors) who provide the HCPC with expertise in the professions we regulate (see www.hcpc.co.uk/partners). 2
Application & Selection Process Applicants for the Human Resources Officer role must complete the HCPC application form in full. Please note: any CVs submitted will not be seen by the panel for the purposes of shortlisting, but will be provided to them if you are selected for interview. Applicants for the role will be shortlisted by a panel from Wednesday 18 March 2015. Successful candidates will be invited for an interview on Wednesday 1 April 2015. Please try to ensure your availability on this day, as it may not be possible for the panel to see you at another time. Completed applications should be sent to: Alternatively they can be posted to: recruitment@hcpc-uk.org Human Resources HCPC Park House 184 Kennington Park Road London SE11 4BU Enquiries should be directed to: HR - 020 78409165, or recruitment@hcpc-uk.org The closing date for applications is Tuesday 17 March 2015 at midnight. 3
Job Description Human Resources Officer Department: Reports To: Salary Band: Human Resources Human Resources Business Partner Band E Main Purpose of Job To provide proactive administrative support to the Human Resources Business Partners and the rest of the Human Resources Department. To provide proactive administrative support to and regular reporting for the full range of HCPC s employee and human resources processes. Scope of Job Liaises with managers, potential and current employees in relation to the recruitment and selection processes. Liaises with and responds to queries from existing employees on a range of employment processes as guided by the HR Business Partners and HR Advisors. Maintains the human resources databases and filing systems, and undertakes general administrative duties as required by the Human Resources Business Partners. Supports the full range of HR department processes by providing administrative support to all HR team members. Dimensions and Limits of Authority Refers to Human Resources Business Partners in the case of any complex employee, manager, supplier or budgetary issues. Raises purchase orders for goods and services and organises the authorisation of invoices for the HR Department. 4
Skills, Knowledge and Abilities Essential Educated to A level or equivalent knowledge and skills. Relevant skills and knowledge of carrying out administrative tasks within a Human Resources environment. Knowledge of recruitment, selection and HR processes. The ability to follow and provide advice on processes and procedures, including the ability to seek advice where appropriate. A high standard of interpersonal skills and demonstrated ability to show sensitivity and tact in dealing with confidential matters. Proven ability to prepare correspondence, collate data and compile information to a high standard. Ability to show initiative in a wide range of tasks, recognising possible improvements and implementing solutions. Excellent verbal and written communications skills, including the ability to communicate professionally with customers from all backgrounds. Strong organisational and time management skills, attention to detail and the ability to manage conflicting priorities. Strong working knowledge of Windows based software packages, including Word, Excel, databases, email, and the internet. Ability to collate data with the use of a database and produce various regular reports. Ability to research topics and report on recommendations. Desirable Sound working knowledge of Human Resources databases. Experience of advising on Human Resources policies and procedures. HR related qualification. 5
Duties & Key Responsibilities Your principal duties and key responsibilities will be those set out below. In addition to those duties, HCPC reserves the right to require you to undertake additional or other duties within your capacity as may from time to time be reasonably required and necessary to meet the needs of the HCPC. Recruitment and Selection Day to day administrative management of the recruitment and selection processes for internal and external roles. To advise management on the recruitment process, shortlist positions, arrange interviews and act as a Human Resources representative on interview panels where required. To liaise with advertising agents including recruitment agencies and online job boards to advertise posts. To co-ordinate the arrangement of interview panels and associated correspondence and paperwork, including interview questions and forms. To create offers and contracts of employment for successful candidates, and obtain employment references and other necessary pre-employment checks. HR Induction and Exit Interviews To organise and carry out HR inductions for new starters. To organise and conduct exit interviews for employees leaving HCPC. Employee Relations/Advice To answer routine HR queries from line managers and employees and to provide more detailed advice as guided by the HR Business Partners. To keep all HR policies, procedures, guidance and forms updated and available on the intranet/ HRinfo. To assist in the organisation and preparation of papers for formal meetings and to take notes at meetings where required. To update and maintain the human resources sections of the HCPC intranet. 6
Training and Development To assist in the co-ordination of annual performance development reviews, and the recording of the results. To assist in the administration of learning and development activities in the absence of the HR Officer (L&D). Maintenance of Human Resources Systems To update and maintain all human resources databases and filing systems (electronic and manual), including co-ordinating the archiving process. To undertake all administrative day to day tasks to keep the department running smoothly (including purchase orders, invoices, and post). To produce a range of regular management information reports to support HR processes. General Correspondence and Reporting To draft letters in relation to all human resources matters, including offer letters and contracts and contract variations. To draft recruitment advertisements, and assist with drafting job descriptions where required. To record data and create reports on recruitment and selection and employee absence on a regular basis and on a range of other employee data as required e.g. organisational structure charts. Payroll To accurately prepare the monthly payroll information for approval by the HR Business Partners before processing by the Finance department. To carry out pensions, childcare voucher, gym membership and other employee benefit scheme administration. Sickness Absence Monitoring To assist the HR Business Partners in monitoring and maintaining sickness absence records for the organisation including producing regular reports. Inform managers of when to address sickness absence and providing appropriate guidance. 7
Employee Meetings and Hearings Assist in the completion of employee meeting or hearings as necessary by preparing paperwork to be used at the meeting and taking notes at the meetings. Project and Policy Work To support any project work and undertake research as requested by the HR Business Partners or Director of HR. General To support the delivery of all Human Resources related services to HCPC employees and managers in accordance with the relevant policies and procedures in the HCPC Employee Handbook. To carry out the responsibilities of the post with due regard to the HCPC's Diversity Policy and to treat colleagues and other HCPC stakeholders with respect and dignity at all times. 8