About Us We make ICT strategies work 1
Our Markets 8/9 The Detecon Type 14/15 Our World 18/19 Digital Transformation 4/5 Our Expertise 6/7 Our Values 12/13 Leading Digital 3 artworks 10/11 Knowledge@Detecon 16/17 2
leading digital! Detecon International is one of the world s leading management consulting companies, one which combines classic management consulting with outstanding technological expertise. This approach of thinking in terms of these two areas simultaneously will determine the future performance of every company. Our business is consulting, our strengths are digital technologies and networks. For more than 30 years, we have been supporting companies and telecommunications providers around the globe, helping them to improve the sustainability of their competitiveness and performance capabilities along the entire value chain with the aid of innovative technologies. Moreover, we offer our clients solutions in all fields of classic corporate consulting: strategy, organization, processes, and HR management. Digitalization has advanced to become today the overriding challenge of a globalized economy cutting across the boundaries of industries and sectors. Digital technologies are in our world no longer the vicarious agents for the business side IT is becoming the core of products, business models, and processes. Broadband networks create the fundamental platform for a networked world. The consultants at Detecon help their clients to rethink business models, to digitalize procedures and processes, to network customers with companies, and to build the platforms for customers, companies, and products. Our unique selling pro position is the combination of technological expertise, business know-how, and transformation experience acquired by our consultants during more than 7,000 successful projects in Germany and abroad, from San Francisco to Beijing. We understand the processes and business models of our clients and know how they can exploit technology to gain a decisive and sustained lead over their competition. We build the bridge between the business and the ICT perspectives. These are the skills which enable us to guide our clients through digital transformation. 3
Global networking of people, products, and companies and the power of innovation generated by mobile communications are the drivers of major challenges of long-lasting duration which will confront managers in all industries and sectors. Customers, products, and companies are linking up with one another via apps, communication platforms, and social networks in many varied ways. Consumers generate valuable data and information which can be utilized as the basis for new business models, products perfectly tailored to buyers needs, and customer loyalty programs with lightning-fast response times. Products, machines, and components communicate with one another on the Internet of things, exchanging sensor data, design blueprints, and environmental information. Once companies integrate these data into their systems and processes, they will steer development, production, and logistics more quickly, more flexibly, and more effectively than ever before. 4
Digital Transformation The right levels of standardization and flexibilization of their system landscape and data will give companies the ability to cooperate across departmental, corporate, and national borders with suppliers, partners, even competitors from procurement to parallel development and production to sales. The traditional linear value chain is beginning to fall apart. It is being replaced by value networks which are horizontally and vertically integrated. Partners within the networks come together to form ad hoc smart business networks. Once the particular project has been concluded, they go their separate ways again we call this easy plug-in, plug-out business. We support our clients in setting up an implementation road map for their digital transformation. Our consultants lend more than just a helping hand to companies so that they make optimal use of new technologies to meet their specific requirements. Our management and technology competence will stay with you along your road to a digitalized economy from the drafting of the concept to its realization. 5
Our Expertise Global competition in a digitalized economy cannot be mastered without new strategies and management models. Technologies such as big data, mobile computing, and solutions for automation call out classic business models and processes. Megatrends such as shorter product life cycles, demographic transformation, and the shifting of customers focus to the social web demand both immediate and long-term answers. These innovations and developments represent opportunities as well as threats to every established company while varying in their impact. Decision-makers must re-evaluate the strategic position of their organization and its management. Technology and business should be regarded as partners of equal standing. We advise our clients along the full length of their value chain by following an integrated approach which gives due account to technical feasibility right from the analysis phase. We develop successful solutions for the long term, basing them on concepts which have proved their value in practice, and we apply our technological competence to monitor their progress right through to their implementation. Our goal is your success, our means are excellent processes and an efficient organization. We advise you in the fields infrastructure and IT, processes and organization, and strategy and innovation: IT Strategy & IT Efficiency Financial Management Transformation & Restructuring Strategy, Innovation & Partnering Strategy & IT Efficiency Business Security Supply Management CRM & Sales Product Lifecycle Management HR Management Enterprise Architecture Management Organization & Business Processes Network Efficiency Network Planning Application Management IT Infrastructure 6
7
Our Markets Our service portfolio focuses on market segments in which we have impressively evidenced our expertise in integrated management and technology consulting while carrying out a broad range of manifold projects. Thanks to their many years of strategic and operational work in staff and line positions of many different industries, our consultants have detailed knowledge of the challenges facing our clients. Experienced experts, they bring with them competence in their industries in conjunction with the knowledge of just how ICT is relevant for your business. + Lufthansa + Bosch + BMW + TUI + Vodafon + etisalat + EADS + Volkswagen + Fraport + C + Sprint + Cell C + Microsoft + Deutsche Tel 8
We are your consultants in the market segments: Industry Automotive Manufacturing High Tech Pharma & Health Services Public Sector Retail & Consumer Travel, Transport & Logistics Energy Financial Services Telecommunications Fixed Line, Wireless & Mobile Operators Regulatory Authorities e + Zeiss + Deutsche Post + MTC + Allianz + redit Suisse + China Unicom + at&t + Shell + ekom + Maroc Telecom + Deutsche Bahn + 9
artworks Here at Detecon, we understand the importance of our associates and their work as a team for the success of the company as a whole. Our awareness has prompted us to create a working environment which today meets the demands of tomorrow. You will search in vain for our consultants working in a classic office situation containing a single person s desk and files. Instead, we offer our associates non- territorial open space landscapes which they can use flexibly according to their needs. The open design of the space encourages creative work and personal initiative. Moreover, it breaks up rigid hierarchies and petrified structures. Whether partners or junior consultants associates organize themselves in the open-space areas with an eye on processes and the most effective way to complete their tasks. Various IT tools are available to the consultants as an aid for optimal organization of their activities. If, for instance, they want to put their heads together with one or more of the colleagues currently present in the office, they use a convenient booking app on their laptops or smartphones to reserve a desk in the immediate vicinity. A display of the associates present in the company reveals where which associates are working in the building on any given day. They use WiFi to connect to the enterprise network wherever they are and have full access to internal resources. 10
11
Integrity and appreciation, enthusiasm and reliability are values which we stand for and which we live. We are team players and, together with our colleagues, produce the best results for our clients. Forward thinking, outstanding, committed these are the qualities which distinguish Detecon consultants. We think ahead, find outstanding solutions for our clients, and are driven by the highest level of commitment. One of our most highly valued capabilities is our insistence on looking at things from many different perspectives. This is an elementary prerequisite for our work. Over the course of our many diverse and challenging projects, we analyze highly complex processes, examine structures under the microscope, and initiate transformation. We cannot achieve our goals with professional expertise alone our work demands creativity and the willingness to examine critically even a tried and proven legacy. We live diversity. Constant variety is the spice of our work, collegiality and tolerance are our style. The people who work at Detecon differ from one another according to gender, origin, cultural and social backgrounds, and religious beliefs we respect our differences. We take care of ourselves. Our profession is a demanding one, so it is especially important that our colleagues find a healthy balance between work and leisure. We give our consultants plenty of free rein in scheduling their workdays and deciding on their working methods. Each and every person here should have enough time to spend with his or her family and to pursue personal interests. Part-time working models for mothers and fathers are self-evident features of our organization. 12
Our Values We are conscious of our responsibility for the environment. We adhere to procurement policies aligned to environmental sustainability and observe principles of sustainability in the work of all of our business units. Our goal is to reduce the negative effects on the environment to a minimum. We have implemented energy efficiency measures to reduce light and heating consumption at our workplaces. We restrict our travel activities to situations which absolutely demand it and work as much as possible in virtual rooms. Teamwork is the life blood of our everyday work. We constantly share our knowledge with one another, give one another support and encouragement, and respect the work done by others. Our joint success comes from applying these fundamental principles. Our attitudes toward one other in our work carry over to our dealings with our clients: we are your partners and collaborate with you on the most fascinating projects in business. 13
The Detecon Type The personality of a consulting company is shaped primarily by its consultants. If you are motivated and cosmopolitan and want to go the extra mile with our clients, you are a Detecon type. We are looking for new associates who boldly utilize their expertise and creativity to find tailored and outstanding solutions to the problems facing our clients. As a member of our team, you will have the chance to be one of the architects of the world of tomorrow. You will work with and for the most interesting companies in the world. Obviously you will be expected to perform at the highest level. But we also allow you the breathing space you require to achieve the very best results. Flat hierarchies await you at Detecon. We will want to hear your opinions as soon as you begin working here. Make a contribution when you have a good idea or have acquired knowledge which more experienced colleagues do not have. We cultivate open relationships with one another and put our trust in your awareness of your own responsibility. Our transparent opportunities for promotion open doors enabling you to develop and grow quickly. You can count on our support because we want to see you become a genuine Detecon consultant. 14
Find out about us now! Students: Whether you are a working student, a diploma candidate, or an intern, we can offer you many different, exciting opportunities to sniff the consulting air during your studies and to gain experience which will advance your development. Graduates: Do you foresee a future for yourself in ICT consulting and want to work on the cutting edge in the development of the latest technologies? Do you want to make full use of the entire range of your talents and skills and develop them even further? Then we are the right company for you. Professionals: Have you already had several years of professional experience in a staff or line position of a commercial enterprise or in a consulting company? But do you have even wider horizons and greater ambitions? We can offer you an environment which will open up new prospects for you. 15
Knowledge@detecon As we carry out our projects, we go deeply into the details of complex issues. This intensity constantly bears fruit in the form of new knowledge and ideas. We regularly publish our conclusions and findings in our publications. We are more than happy to share our knowledge with you. We give you access to the treasure house of knowledge and experience maintained by one of the world s leading ICT management consultancies. 16
Detecon Knowledge Management: Detecon has at its fingertips a knowledge management system which is the winner of a number of awards and features one of the largest research databases with a focus on ICT. Our database contains: Technology reports Market, industry, and competition analyses Information specific to companies and countries Analyst statements Moreover, we cooperate with research institutes and standardization authorities. Subscribe right now to our newsletter, and we will let you know about our free publications. 17
Our World Detecon International is the product of the merger of the management and IT consulting company Diebold, founded in 1954, and the telecommunications consultancy Detecon, founded in 1977. Our consultants can look back on the successful completion of more than 7,000 projects in 165 countries. We have more than 1,000 associates working in more than 40 nations around the globe. We have subsidiaries and affiliates as well as project offices everywhere in the world. Being a subsidiary of T-Systems International, the key account brand of Deutsche Telekom AG, we profit from an infrastructure which spans the globe and is maintained by a major international player. Our local networking means that we are familiar with the culture of any country in which we work, assuring us of especially close proximity to our clients. 18
San Francisco Zurich Moscow Cologne Vienna Ankara Riyadh Almaty Abu Dhabi Beijing Bangkok Jakarta Johannesburg Offices in Germany Cologne (headquarters), Dresden, Eschborn, Munich International offices Abu Dhabi, Almaty, Ankara, Bangkok, Beijing, Jakarta, Johannesburg, Moscow, Riyadh, San Francisco, Vienna, Zurich 19
Detecon International GmbH info@detecon.com www.detecon.com 2013 20