M2M for Telecommunications Companies. Strategy Dimensions for Entering the M2M Market
|
|
- Edwina Taylor
- 8 years ago
- Views:
Transcription
1 M2M for Telecommunications Companies Strategy Dimensions for Entering the M2M Market 62 Detecon Management Report blue 1 / 2015
2 Telecommunications companies find themselves facing the threat of stagnating or even worse, declining mobile network business. Their focus is shifting to new business models closely related to their own core competencies and with the potential to increase revenues. The developing M2M market still offers highly promising opportunities for telecommunications companies. T he introduction of machine-to-machine (M2M) services in their portfolio initially appears to be a simple matter for telecommunications companies because M2M business does not differ in any significant points from traditional mobile network business or so it would seem at first glance. Basic processes such as the provision of SIM cards and devices as well as calculation of commissions and billing are required in both businesses. But a second, closer look reveals substantial differences leading to consequences in the provisions of M2M services by telecommunications companies. If telecommunications companies hope to enter the M2M market successfully, they should develop a comprehensive strategy which takes into account the specific characteristics of the M2M market and operating models as well as the technological landscape necessary for the provision of M2M services. In the remarks below, we will describe our experience in handling the various issues related to this subject we have gained from many different client projects and will give you valuable tips on how to proceed. The market The M2M market differs significantly from traditional mobile network business. M2M business is driven by many different business use cases in which M2M communication plays a role, ranging from sector-specific solutions such as industrial automation or remote health monitoring, smart metering, and M2M service portfolios adapted to local or regional conditions to generic tracking solutions which can be put into service anywhere in the world. Owing to the broad range of possible uses of M2M technology, telecommunications companies must develop a clear strategic positioning in preparation for their entry into M2M business. Doing so requires the definition of the desired value creation depth, the product portfolio, and the regional focus. More over, the build-up and maintenance of cooperative activities with other companies and within partner networks are of critical importance. Figure 1: M2M Strategy The Market M2M Strategy Operation Technology Value creation depth Customer segmentation and product portfolio Regionality Partnerships Organization Governance SIM/Roaming Platform Network Source: Detecon 63 Detecon Management Report blue 1 / 2015
3 The value creation chain for M2M services can be broken down schematically into the required hardware components such as communication modules and sensors, connectivity, the IT platform for the management of connectivity and SIM administration, the platform for solution enabling, and the (vertical) solution for the end customers. The latter frequently demands comprehensive services for the integration of the M2M platforms into the customers existing IT landscape. This is the complex value creation chain in which telecommunications companies must stake out a position. Our project experience shows us that there are essentially three possible positionings which must be assessed in terms of each company s own possibilities. Telecommunications companies can decide to offer connectivity exclusively the connectivity wholesale model. Providers who decide to operate using this model generate no more than limited awareness of their presence on the market they have no direct access to end customers and can skim off only a small share of the total revenues of an M2M solution. This fact prompts many telecommunications companies to provide the service of the managed connectivity scenario in which services related to connectivity and SIM management are made available. If a telecommunications company decides to position itself as an end-to-end solution provider, the orchestration of possible partners along the full length of the value creation chain as well as a platform for solution enabling become necessary. However, operators deciding on this option have direct access to end customers and can exploit their own brand for marketing purposes. Customer segmentation and product portfolio: Starting from the positioning possibilities for a telecommunications company on the M2M market described above, B2B and B2B2C represent the most important models. The spectrum of potential customers covers the complete bandwidth from small companies, many of them startups, to large global corporations. The targeted customer segments have substantial influence on the type of services which are offered. Standardized products must be offered to small companies, for instance, while tailored solutions requiring in-depth integration into legacy IT systems are often implemented for large customers. The selection of the customer segments which will be addressed is consequently highly dependent on the provider s own competence and/or that of its partnerships in the areas of system development and system integration. Moreover, the service portfolio should be oriented to specific industries. Specialized solutions and products which must be adapted to the particular needs of one industry are offered. Horizontal solutions, on the other hand, are standard products which can be offered across a number of industries. However, the use cases for horizontal solutions continue to be limited. Figure 2: M2M Value Creation Chain M2M Value Creation Chain Devices/modules & SIM management Solution enabling Vertical solutions Integration Trend for telecommunications companies Option 1: Wholesale Provider Option 2: Managed Provider Option 3: End-to-End Solution Provider & SIM management & SIM management Solution enabling Figure: Detecon 64 Detecon Management Report blue 1 / 2015
4 Regionality: One component which is largely responsible for the complexity in M2M business is the geographical reach of the M2M service. Observers around the world see telecommunications companies deciding to offer M2M services exclusively on their home markets or in neighboring regions. There are only a very few large providers Vodafone is one which have set their sights on the global provision of solutions. Criteria for the determination of the geographical reach are the current market coverage, partnerships, and the provider s market potential. Partnerships: The M2M market is diversified and complex. Partnerships are absolutely essential for survival in this environment. They can play a vital role in all of the dimensions described above: value creation depth, product portfolio, and regionality. The functional partnerships cover sections of the M2M value creation chain which are not part of the company s own area of competence, e.g., the development of hardware components. Vertical partners provide support during the development and marketing of services in the targeted industries. Aided by geographical partnerships, telecommunications companies can expand their footprint on the M2M market, this can take the form of separate roaming agreements, M2M cooperative ventures with other providers, or joining an existing M2M alliance. Nor should the importance of partnerships in the marketing of M2M products be neglected. Besides cooperative efforts in distribution, which are found especially frequently in large deals, the provision of a marketplace has turned out to be a veritable model for telecommunications companies. Here, customers can acquire partner solutions which function on the basis of a platform for solution enabling. The selection of the partner model is heavily dependent on the product maturity and customer relationship of the partner in comparison with the company s own levels. Operation The special circumstances of M2M business are not limited to the segmentation of the market and the corresponding positioning; they extend as well to the operational provision of M2M services. Organization and governance must be structured differently in comparison with conventional mobile services business because of the typically low ARPUs, the necessary IT expertise, and the demands for flexibility and speed in making solutions available. Organization: The optimal internal organizational structure is essentially a matter of the selected value creation depth and the priority of the M2M division in the company. A distinction can be made among three basic variants for the integration of M2M in the organization. An integrated M2M organization incorporates an M2M team within a provider s existing B2B organizational unit. This variant is especially relevant in the scenario connectivity wholesale because it can be realized so quickly. However, the limited autonomy in setting budgets and the low level of awareness accruing to the unit within the organization is a hindrance to realizing more ambitious M2M goals. The establishment of a strategic business unit for M2M, on the other hand, promises the utilization of crossover functions while simultaneously assuring greater self-determination. However, there is a risk of competition with well-established units; the M2M unit may be at a disadvantage here because its profit margins are typically slimmer and acquisition times are longer. The introduction of an independent legal unit for M2M which is itself responsible for P/L and autonomous with regard to its contracts with customers and partners is the typical solution for end-to-end solution providers. Clear governance: Telecommunications corporations with more than one operating company (separate companies in a number of countries, for instance) must clearly define the roles and responsibilities in the M2M sector. If governance is centralized, the M2M business of all of the operating companies is steered and controlled at the group level. If this governance model is tied to the establishment of a central M2M competence team which cooperates with the local B2B units, the result in the short to middle term can be a decisive competitive advantage because M2M expertise can be developed quickly and in specific directions. In contrast to this situation, the M2M business is handled at the level of the operating company in a model based on local governance. This option holds the promise of a high level of specialization for the specific markets in conjunction with lower synergy effects at the group level. In a federal system of governance, the responsibilities are divided between the group and the operating companies. The greater expenditures for coordination can be compensated by the creation of a central M2M competence team simultaneous with the targeted address of local markets. 65 Detecon Management Report blue 1 / 2015
5 Ultimately, the selection of the governance model depends strongly on the organizational structure of the group and the collaboration of the separate operating companies. Technology Technology joins market and operation as the third pillar of an M2M strategy. There are major elements which must be carefully considered at the levels platform (for connectivity and SIM management and for solution enabling), SIM strategy/roaming, and network. Platform: The type and scope of the required M2M platform depends especially on the positioning sought within the value generation chain. A platform for connectivity and SIM management serves as a kind of self-service portal. It acts as switchboard to provide the major functions in the administration of SIM cards e.g., activation and deactivation of SIM cards, ordering, calculation of commissions and the appropriate connections for business partners. Moreover, it can be used as a basis for the creation of a platform for solution enabling. A solution-enabling platform offers program libraries containing frequently used functionalities and other program interfaces, simplifying and accelerating the development of industry-specific, vertical M2M solutions. Solution-enabling platforms have suffered from neglect for a long time. However, they gain in importance when telecommunications companies want to skim off greater shares of the value creation and revenues from M2M solutions., explains Claus Eßmann, Senior Consultant at Detecon. Current market development, including the growing significance of the Internet of Things, clearly points in the direction of solution-enabling platforms becoming essential building blocks in the services offered by telecommunications companies on the M2M market. Once the decision has been made to establish an M2M platform, the make or buy question must be answered. Should the company build its own platform, or should it turn to an existing standard product? Our experience shows that projects to develop the company s own platform can rarely be realized within the planned time frame. Common failings are the underestimating of the complexity (e.g., for direct network integration) or the lack of control over certain factors (e.g., the provision of the required performance features of third-party provider systems). In contrast, it is possible to impose contractual penalties in the event of failure to comply with delivery dates when standard software programs are obtained from suppliers. Moreover, more and more operating models in which the platform can be financed in the form of a revenue-sharing model with the supplier are being offered. In this model, the telecommunications company generally pays only a small amount for the installation, provision, and integration of the M2M platform in its own network. This charge is supplemented by the payment of a certain share of the sales price for every SIM card sold to the supplier. However, these advantages related to the minimization of financial risks are offset by the more limited opportunity for individualization of the performance features of the platform. M2M-Expert Eßmann advices: Overall, the selection of the M2M platform must be matched closely to existing technology strategies (e.g., network/it strategy) so that seamless integration in the legacy technology landscape is ensured. However, deep integration in existing BSS and OSS systems cannot be recommended because of the growth projections in M2M business. Possible scaling problems can lead to negative impact directly affecting the core business on the mass market. SIM/Roaming: In M2M business, two significant objectives must be followed when selecting the SIM card: minimal costs for the provision of the SIM card and securing the desired network coverage. So the basic criteria for selection are the planned scope of use of the SIM card (local vs. regional vs. global) and the stipulated demands on network coverage. For instance, it may be (financially) advantageous for both sides to offer a so-called global roaming SIM card instead of a local SIM card to customers. A SIM card of this type does not have a home network and always operates in roaming mode when it logs on to a network. Network: Specific elements of M2M business must also be considered when it comes to the network. Existing network nodes can be used for M2M communication, i.e., M2M SIM cards and M2M data traffic are managed in the existing systems (HLR/HSS or GGSNs). However, large telecommunications providers in particular are inclined more and more to take a different approach. In view of the forecasts for the drastically rising communications volumes in the coming years, M2M communication will be carried more and more through dedicated network nodes., estimates Eßmann. This separation brings with it a number of advantages. For one, M2M data traffic can be more easily distinguished from conventional data traffic, opening the door to further options such as a range of simple and flexible (roaming) rate plans. For another, M2M SIM cards do not require many 66 Detecon Management Report blue 1 / 2015
6 of the (expensive) functions available in the HLR/HSS. Thanks to the lower license fees per SIM card in dedicated HLR/HSS, substantial potential for savings can be realized. Careful analysis is decisive for success Before they enter the M2M market, telecommunications companies should become aware of how it differs from traditional mobile network business. M2M offers a broad spectrum of design options, and fundamental decisions are required when selecting the right ones. Market, operating, and technical aspects must be given due consideration for the development of a comprehensive, successful M2M strategy. Based on our experience, the process of making these decisions should focus first on the market objectives, followed by the forms of operation and the technical realization. All three components must be coordinated with one another and merged into a uniform M2M strategy. In addition, the match with the overall business and technology strategy must be ensured. Dr. Philipp Bodenbenner is Management Consultant and advises clients from the service sector. He investigates issues from the interface of business strategy and information technology and advises companies on business model innovations and market access strategies for innovative (technology) products. Andreas Winter is Management Consultant. His specialist area is in the creation of market access strategies and the commercial evaluation of innovative ICT products for clients in the telecommunications and automotive industries. He has provided support to companies during the drafting of concepts for business field strategy and its implementation in the sectors of IoT and M2M. 67 Detecon Management Report blue 1 / 2015
The emerging cross-industry ICTization changes competition within the wholesale business 2032
Strategy Christof Gerlach, Dr Werner Knoben, Tim Schellschmidt Everything Flows The emerging cross-industry ICTization changes competition within the wholesale business 2032 The need for cross-industry
More informationMachina Research Viewpoint. The critical role of connectivity platforms in M2M and IoT application enablement
Machina Research Viewpoint The critical role of connectivity platforms in M2M and IoT application enablement June 2014 Connected devices (billion) 2 Introduction The growth of connected devices in M2M
More informationMachine to Machine Communications As a Service
Machine to Machine Communications As a Service Machine-to-Machine (M2M) refers to technologies that allow both wireless and wired systems to communicate with other devices It s the fastest growing Telecom
More informationM2M Analytics: A New Wave of Innovation
M2M Analytics: A New Wave of Innovation By Susan Simmons and Sidhant Jalan To date, typical enterprise Machine to Machine (M2M) projects have replaced legacy processes to serve basic operational needs,
More informationEnabling Managed Service-based Solutions
Enabling Managed Service-based Solutions Steve Whitehead Technical Director, Comtech Holdings Ltd 1 2005 Comtech Holdings Ltd About Comtech Comtech empowers OEM s & Solution Providers to: Provide end-to-end
More informationEvolving operator roles. How the Internet of Things can create innovative solutions that support society
Evolving operator roles How the Internet of Things can create innovative solutions that support society WHAT IS THE INTERNET OF THINGS? A definition The Internet of Things (IoT) is the design and implementation
More informationYou steer but I ll shift gears!
Strategy Stephanie Felgentreff, Jutta Funk Social Media You steer but I ll shift gears! Measuring the success of social media activities The implementation of social media as a communication channel requires
More informationVerizon Applications and Cloud
Verizon Applications and Cloud Mobilizing Business Applications, Efficiently and Affordably Mobile connectivity has become a way of life and an expectation for much of today s workforce. With pervasive
More informationExecutive Summary. Page 2 of 12
Vodafone s comments to the BEREC Machine to Machine Expert Working Group on an appropriate regulatory framework for Machine to Machine communications and the Internet of Things 1 31 st July 2014 1 Vodafone
More informationNokia Siemens Networks Cumulocity The key to the world of machine-to-machine opportunity
Nokia Siemens Networks Cumulocity The key to the world of machine-to-machine opportunity Machine-to-machine communication is a game-changing prospect The Internet of Things is expected to connect 50 billion
More informationGlobal Machine to Machine Smart Services
Global Machine to Machine Smart Services Connecting people, devices and systems vodacom.co.za/business M2M communications helping to reduce costs and improving efficiency and service to customers 2 Global
More informationCompetitor or Partner?
Manfred Schmitz, Patrick Hung Fai Ma Competitor or Partner? Equipment vendors are getting more and more involved into the telecom operators business via Managed Services Vendors are expanding their service
More informationCross-Domain Service Management vs. Traditional IT Service Management for Service Providers
Position Paper Cross-Domain vs. Traditional IT for Providers Joseph Bondi Copyright-2013 All rights reserved. Ni², Ni² logo, other vendors or their logos are trademarks of Network Infrastructure Inventory
More informationThe Internet of Things. Alternative business models and best practices.
The Internet of Things. Alternative business models and best practices. Jürgen Hase,Vice President M2M Competence Center, Deutsche Telekom AG IoT Week 2012 - IoT Economics Workshop, Venice, 21 Mai 2012
More informationBusiness Review. Customer-oriented High Quality Customer Service Better Returns to Shareholders. China Mobile (Hong Kong) Limited
18 Customer-oriented High Quality Customer Service Better Returns to Shareholders China Mobile (Hong Kong) Limited 19 The table below summarizes selected operating data of the Group for the period from
More informationFinancial Deal Management as Key to Success in the IT Outsourcing Business
IT Outsourcing Financial Deal as Key to Success in the IT Outsourcing Business Active and transparent financial deal management is a major factor for the commercial success of an IT outsourcing deal. Cloud
More informationThe new role of billing systems in the Internet of Things
The new role of billing systems in the Internet of Things The Internet of Things (IoT) can be described as a multitude of connections between various computing devices connected to the Internet. A new
More informationThe Benefits of ICT. June 2007 GP.C.PDF.07.E.1115.1
The Benefits of ICT June 2007 GP.C.PDF.07.E.1115.1 The Benefits of ICT Help You Connect, Collaborate and Compete A strong ICT (information and communications technology) strategy is pivotal to competitive
More informationNon-Stop Manufacturing Excellence. Automotive. Answers for industry.
Non-Stop Manufacturing Excellence. Automotive Answers for industry. Answers to your challenges How can the potential of emerging markets be best economically tapped? What possibilities are there of reducing
More information7/31/2014. International Distribution Decisions Factors Influencing Distribution Decisions Internal External
We are striving to achieve noticeable improvements for our customers and distribution systems. ( ) The various sales formats in all major markets will be adapted to new customer requirements. ( ) Every
More informationSierra Wireless Corporate Overview. February 2015
Sierra Wireless Corporate Overview February 2015 1 Safe harbor statement Certain statements and information in this presentation are not based on historical facts and constitute forward-looking statements
More informationStreamlining Order Delivery of Next-Generation Business Services
Streamlining Order Delivery of Next-Generation Business Services Prepared by Caroline Chappell, Principal Analyst, NFV & Cloud Sarah Wallace, Analyst Heavy Reading White Paper March 2015 Monetizing Next-Generation
More informationThe Evolving Internet of Things Market
The Evolving Internet of Things Market Key Trends and Implications By Kevin Foley, Todd Bricker and Syed Raza The phrase Internet of Things (IoT) is firmly established in today s business lexicon but no
More informationImprove the product lifecycle
Improve the product lifecycle Vodafone M2M solutions for manufacturing m2m.vodafone.com Vodafone Power to you Vodafone M2M solutions for manufacturing What s facing manufacturers today? Whether you re
More informationMobilizing Business Applications, Efficiently and Affordably
VERIZON APPLICATIONS AND CLOUD Mobilizing Business Applications, Efficiently and Affordably Mobile connectivity has become a way of life and an expectation for much of today s workforce. With pervasive
More informationEND-TO-END CLOUD White Paper, Mar 2013
END-TO-END CLOUD White Paper, Mar 2013 TABLE OF CONTENTS Abstract... 2 Introduction and Problem Description... 2 Enterprise Challenges... 3 Setup Alternatives... 4 Solution Details... 6 Conclusion and
More informationSAP FOR TELECOMMUNICATIONS
Industry Overview SAP FOR TELECOMMUNICATIONS DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. You don t run a generic business. So why use generic solutions? SAP for Telecommunications
More informationBest Practices for Implementing Global IoT Initiatives Key Considerations for Launching a Connected Devices Service
Best Practices for Implementing Global IoT Initiatives Key Considerations for Launching a Connected Devices Service White Paper Jasper Technologies, Inc. 02 For more information about becoming a service
More informationAn Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth
SAP for Mining Solutions An Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth 2013 SAP AG or an SAP affi iate company. All rights reserved.
More informationGlobal M2M Platform vodacom.co.za/business
Vodacom Global M2M Global M2M Platform vodacom.co.za/business Vodacom Global M2M Opening up the potential for a new range of smart M2M services Vodacom Global M2M Services are designed to help you accelerate
More informationGuidelines Business Plan
Guidelines Business Plan and Innovation CTI Jurors evaluate business plans and provide feedback entrepreneurs in 9 areas and VCs in 4 areas Objectives Elements of evaluation Relevant for ranking 1 Jurors
More informationInfonova R6 Wholesale Support Providing competitive advantage to wholesale operators
Functional Overview Support Providing competitive advantage to wholesale operators In the telecommunications industry, a country's first wholesaler was typically the incumbent operator who used nation-wide
More informationStatement of Direction
Microsoft Dynamics NAV Statement of Direction Product strategy and roadmap for Microsoft Dynamics NAV Date: May 2012 www.microsoft.com/dynamics/nav Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics
More informationIBM Solution for Pharmaceutical Track & Trace
Secure and responsive supply chains IBM Solution for Pharmaceutical Track & Trace The underlying problem: Complexity in the pharmaceutical supply chain At its core, the pharmaceutical industry is about
More informationEnd Customer Monitor 4.0 - A Survey of PV Owners and Planers
EndCustomer Monitor 4.0 The German PV Market from an End Customer Perspective Focus: Smart Home A Survey of PV Owners and Planers EuPD Research Multi Client September 2014 Background EndCustomer Monitor
More informationPOINT OF VIEW. The Critical Role of Networking in Enterprise Resource Planning. Introduction
The Critical Role of Networking in Enterprise Resource Planning Introduction Achieving and maintaining competitive advantage is the raison d etre for every business around the world. Doing so requires
More informationInstitute for Development and Research in Banking Technology
Institute for Development and Research in Banking Technology Keynote Address by Shri. R. Gandhi, In-Charge Director, IDRBT, at the Conference of IT Chiefs, IDRBT, Hyderabad on July 04, 2005 IT Infrastructure
More informationTechnical Innovations
Technical Innovations Machine-to-Machine Strong Growth of Wireless M2M and Impact of RFID (*) Vincent BONNEAU IDATE, Montpellier M 2M (Machine-to-Machine) refers to solutions that enable machines to communicate
More informationVimpelCom s Beeline Machine-to-Machine (M2M) Services
Customer Case Study VimpelCom s Beeline Machine-to-Machine (M2M) Services Company Background EXECUTIVE SUMMARY VimpelCom s Beeline brand is taking a leading role in developing the Machine-to-Machine (M2M)
More informationDistributor/Reseller Marketing A Riddle Wrapped in a Mystery Inside an Enigma
Distributor/Reseller Marketing A Riddle Wrapped in a Mystery Inside an Enigma 2006 Frank Lynn & Associates, Inc. All Rights Reserved 0 Distributor/Reseller Marketing Over the last 50 years, changes in
More informationOne Manufacturer : Harmonization Strategies for Global Companies
Manufacturing the way we see it One Manufacturer : Harmonization Strategies for Global Companies How to Align Enterprise Architecture with Corporate Strategy Recently we have seen many global manufacturers
More informationOPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT
OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT KEY FEATURES Manage leads, configure vehicles, prepare quotes, submit invoice and process orders Capture customer, vehicle and service
More informationMACHINE-TO-MACHINE (M2M) THE 4 TH INDUSTRIAL REVOLUTION?
MACHINE-TO-MACHINE (M2M) THE 4 TH INDUSTRIAL REVOLUTION? Jürgen Hase Juergen.Hase@telekom.de Springe, March 20, 2014 DEUTSCHE TELEKOM FROM TELCO TO TELCO PLUS MY FIRST CHOICE FOR CONNECTED LIFE & WORK
More informationAccenture & NetSuite
Accenture & NetSuite Gray background is only to allow visibility of all elements on page. Delete as needed. Delivering High Performance Turn off NOTES in Layers menu to Through the Cloud eliminate these
More informationFact Sheet: M2M at a Glance. 1. General
Fact Sheet: M2M at a Glance 1. General What is M2M? Machine-to-Machine communication denotes the automated exchange of information between terminal equipment such as machines, vehicles and containers or
More informationBEST PRACTICES RESEARCH
Frost & Sullivan 2015 1 "We Accelerate Growth" Contents Background and Company Performance... 3 Industry Challenges... 3 Customer Impact and Business Impact... 4 Conclusion... 6 Significance of Customer
More informationEnd-to-End Cloud Elasticity
End-to-End Cloud Elasticity Whitepaper, July 2011 Maximilian Ahrens Chris Janz Marten Schoenherr Zimory GmbH, Revaler Strasse 100, Warschauer Strasse, 10245 Berlin, Germany Ciena Corporation, 307 Leggett
More informationNext Generation Electric Utilities Gear up Using Cloud Based Services
A Point of View Next Generation Electric Utilities Gear up Using Cloud Based Services Abstract Globally, liberalization of the electricity sector has driven a paradigm shift in the ownership structure,
More informationUS Business Services 2015
US Business Services 2015 Executive Summary CMR Market Research May 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public
More informationMarketing smart home products successfully
A White Paper by the Innovation Experts from mm1 Consulting & Management Marketing smart home products successfully Executive Summary In Europe, it remains early days for the very fragmented smart home
More informationUnleashing the Power of the Internet of Things
Gemalto M2M Make an M2M wish! Unleashing the Power of the Internet of Things Our M2M portfolio is enabling secure solutions in industries ranging from healthcare, retail services, smart energy, transportation,
More informationM2M ~ Building a Connected World
WHITEPAPER M2M ~ Building a Connected World This whitepaper is an extract from: M2M & Embedded Strategies Telematics, Smart CE, Meters and Buildings 2012-2017... information you can do business with M2M
More informationConnected Services. New Manufacturing Models Increase Revenue Growth. Authors Kevin Sullivan Ram Muthukrishnan. April 2013
Connected Services New Manufacturing Models Increase Revenue Growth Authors Kevin Sullivan Ram Muthukrishnan April 2013 Cisco Internet Business Solutions Group (IBSG) Cisco IBSG 2013 Cisco and/or its affiliates.
More informationManaged Services. New Vibrations. Contents. Key Articles
Managed Services New Vibrations New Vibrations is a global staffing and services company dedicated to the Telecommunications, IT and Rail sectors. Founded in Portugal in early 2005, New Vibrations quickly
More informationPosition paper. simplify. subsidiary integration. end-to-end business agility with appropriate ERP for all
Position paper simplify subsidiary integration end-to-end business agility with appropriate ERP for all Your business technologists. Powering progress Getting the right balance Increasing competitive challenges
More informationindustrialized delivered globally via Atos Right-Fit outcomes-based Application Management Your business technologists.
industrialized outcomes-based Application Management delivered globally via Atos Right-Fit Your business technologists. Powering progress Managing the cost of change Telecom companies have been cutting
More informationAccenture Overview Page 1
Accenture Overview Page 1 Company Overview Accenture is one of the world s leading management consulting, technology services and outsourcing organizations, with more than 246,000 employees; offices and
More informationEliminating Barriers for the Next-Generation of Manufacturing MAKE COMPLEXITY AN OPPORTUNITY WITH GREATER COLLABORATION
Eliminating Barriers for the Next-Generation of Manufacturing MAKE COMPLEXITY AN OPPORTUNITY WITH GREATER COLLABORATION The economic downturn has heightened the pressure on manufacturing enterprises to
More informationIDC MarketScape: Worldwide Supply Chain Management Business Consulting Services 2014 Vendor Assessment
IDC MARKETSCAPE IDC MarketScape: Worldwide Supply Chain Management Business Consulting Services 2014 Vendor Assessment Cushing Anderson Simon Ellis THIS IDC MARKETSCAPE EXCERPT FEATURES EY IDC MARKETSCAPE
More informationSupply chain segmentation: the next step in supply chain excellence. Rich Becks, General Manager, E2open. Contents. White Paper
White Paper Supply chain segmentation: the next step in supply chain excellence Rich Becks, General Manager, E2open 2 2 4 6 7 9 Contents Executive Summary People, Processes, and Technologies: What It Really
More informationWhite paper December 2008. Addressing single sign-on inside, outside, and between organizations
White paper December 2008 Addressing single sign-on inside, outside, and between organizations Page 2 Contents 2 Overview 4 IBM Tivoli Unified Single Sign-On: Comprehensively addressing SSO 5 IBM Tivoli
More informationHow To Build A Cloud Cloud For A Carrier (Nec)
White Paper Carrier Cloud Carrier-centric, Carrier-grade and Founded on IT and Network Innovation NEC Corporation http://www.nec.com/ Carrier Cloud Table of Contents 1. Acquiring New Value Chains with
More informationforecasting & planning tools
solutions forecasting & planning tools by eyeon solutions january 2015 contents introduction 4 about eyeon 5 services eyeon solutions 6 key to success 7 software partner: anaplan 8 software partner: board
More informationSAP Business ByDesign Improving operations and resource utilization for professional services providers
SAP Business ByDesign Improving operations and resource utilization for professional services providers 2013 SAP AG or an SAP affiliate company. All rights reserved. : Marketing Trends and Challenges Professional
More informationLIVE REPLY: INNOVATIVE SERVICES IN THE TELCO AND MEDIA SECTOR
LIVE REPLY: INNOVATIVE SERVICES IN THE TELCO AND MEDIA SECTOR Over the last few years Web 2.0 solutions have attracted a growing number of users. The impact of 2.0 services is not limited to the Internet
More informationAccenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Metals Delivering high performance in enterprise resource planning The metals industry faces unique levels of process complexity, which make the deployment of enterprise
More informationPostal Operators. Delivering Success through Telecom Strategies
Postal Operators Delivering Success through Telecom Strategies By Mike Greening, Michael Dargue, Hsing-Ren Chiam and Scott Appleton With the rise of digital communications, mail volumes have declined and
More informationA new paradigm for EHS information systems: The business case for moving to a managed services solution
White Paper A new paradigm for EHS information systems: The business case for moving to a managed services solution Business solutions through information technology TM Entire contents 2005 by CGI Group
More informationPAY TV MONETIZATION IN THE AGE OF OTT. enabled by. www.infonova.com
PAY TV MONETIZATION IN THE AGE OF OTT enabled by www.infonova.com MONETIZING THE OTT AGE Pay TV has entered the multi-device over-the-top (OTT) era on a global basis. People still consume video in traditional
More informationUnderstanding Media Asset Management A Plain English Guide for Printing Communications Professionals
Understanding Media Asset Management A Plain English Guide for Printing Communications Professionals Interest in Media Asset Management is growing dramatically. A growing number of software and service
More informationThe Supply Chain Excellence Study 2015. Long version
The Supply Chain Excellence Study 2015 Long version Stuttgart, November 2015 Contents Page A. Management summary 3 B. Study objectives and design 8 C. Supply Chain Excellence across industries 12 D. Supply
More informationAn ESRI White Paper May 2007 Mobile GIS for Homeland Security
An ESRI White Paper May 2007 Mobile GIS for Homeland Security ESRI 380 New York St., Redlands, CA 92373-8100 USA TEL 909-793-2853 FAX 909-793-5953 E-MAIL info@esri.com WEB www.esri.com Copyright 2007 ESRI
More informationConnect Digital Education And Work September, 2015
Connect Digital Education And Work September, 2015 Interview with Kay Krafft, CEO Bertelsmann Education Two years ago Kay Krafft would never have dreamed that he would one day find himself in a hospital
More informationAccenture Technology Consulting. Clearing the Path for Business Growth
Accenture Technology Consulting Clearing the Path for Business Growth Mega technology waves are impacting and shaping organizations in a profound way When a company s executive management team considers
More informationAccenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide
More informationLife insurance policy administration: Operate efficiently and capitalize on emerging opportunities.
Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities. > RESPOND RAPIDLY TO CHANGING MARKET CONDITIONS > DRIVE CUSTOMER AND AGENT LOYALTY > ENHANCE INTEGRATION
More informationSAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW
SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW HUMAN CAPITAL ASSETS ARE VITAL With SAP E-Recruiting, we can improve personnel selection while maintaining a high level of efficiency in our back-office
More informationBuilding a PLM concept
Building a PLM concept Introduction Today we hear many companies say - Product Lifecycle Management (PLM) is an important part of their business strategy or PLM has a big role in their corporate strategy.
More informationMARKETING CITY. IT concepts and solutions for powerful marketing
MARKETING CITY IT concepts and solutions for powerful marketing Marketing city: Marketing meets IT Modern marketing is like a bustling city: New ideas, new concepts and new tools are emerging at every
More informationTelefónica Open Future, China Unicom and THTI launch a joint global call to accelerate startups in the IoT space
Telefónica Open Future, China Unicom and THTI launch a joint global call to accelerate startups in the IoT space The three companies, which already have an agreement to promote open innovation, will also
More informationM2M business opportunities beyond connectivity. Example T-City Friedrichshafen.
M2M business opportunities beyond connectivity. Example T-City Friedrichshafen. Jürgen Hase,Vice President M2M Competence Center, Deutsche Telekom AG Connected Living Summit, Gothenburg, October 23rd,
More informationRisk mitigation for business resilience White paper. A comprehensive, best-practices approach to business resilience and risk mitigation.
Risk mitigation for business resilience White paper A comprehensive, best-practices approach to business resilience and risk mitigation. September 2007 2 Contents 2 Overview: Why traditional risk mitigation
More informationBest Connected Software from Ireland
Best Connected Software from Ireland A strategy for development of the indigenous software industry 2009-2013 Irish Software a Modern Success Story Over the past thirty years, Ireland has built an international
More informationFinding your balance Top tips for successful HR delivery in multiple countries across Europe
Perspectives Finding your balance Top tips for successful HR delivery in multiple countries across Europe ...organisations are striving for a more standardised approach across all their business locations
More informationBuilding Value from Visibility
A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies Building Value from Visibility 2012 Enterprise Internet of Things Adoption Outlook October 2012 Table Of Contents Executive
More informationOrange Spain: the alternative
Orange Spain: the alternative Belarmino Garcia Spain CEO agenda 1 2 3 4 5 market background our integrated strategy our strengths focus on value conclusion 2 the Spanish telecom market a buoyant market
More informationIdentity and Access Management
Cut costs. Increase security. Support compliance. www.siemens.com/iam Scenarios for greater efficiency and enhanced security Cost pressure is combining with increased security needs compliance requirements
More informationINFO1400. Define an organization and compare the technical definition of organizations with the behavioral definition.
Chapter 3 INFO1400 Review Questions 1. Which features of organizations do managers need to know about to build and use information systems successfully? What is the impact of information systems on organizations?
More informationStarting New Ventures -64-361.202 Chap 14. Strategies for Firm Growth
Starting New Ventures -64-361.202 Chap 14. Strategies for Firm Growth Dr. Jack M. Wilson Distinguished Professor of Higher Education, Emerging Technologies, and Innovation PhoneHalo Keychain Sensor alerts
More informationManagement of Multi-OS Smart Devices Made Simple.
Singtel Business Product Factsheet Managed Mobile Device Defense Manager Services Management of Multi-OS Smart Devices Made Simple. A smart solution that enables companies to secure, control and manage
More informationCloud aggregation from Computacenter
Cloud aggregation from Computacenter IT S FAST. IT S FLEXIBLE. IT S FLUID. IT S THE FUTURE. The promise of greater agility, efficiency and cost control has cemented cloud computing in the corporate IT
More informationCONNECTING DATA WITH BUSINESS
CONNECTING DATA WITH BUSINESS Big Data and Data Science consulting Business Value through Data Knowledge Synergic Partners is a specialized Big Data, Data Science and Data Engineering consultancy firm
More informationTransforming industries: energy and utilities. How the Internet of Things will transform the utilities industry
Transforming industries: energy and utilities How the Internet of Things will transform the utilities industry GETTING TO KNOW UTILITIES Utility companies are responsible for managing the infrastructure
More informationWhen Worlds Collide: Next Generation ERP
ADVANCED MANUFACTURING RESEARCH When Worlds Collide: Next Generation ERP Bruce Richardson Vice President, Research Strategy When Worlds Collide The View From The Marketplace The Next Generation ERP Market
More informationWhite Paper. M2M White Paper: The Growth of Device Connectivity. www.thefpgroup.com
The FocalPoint Group M2M : The Growth of Device Connectivity www.thefpgroup.com What Is M2M? A FocalPoint Group M2M stands for machine-to-machine, mobile-tomachine, and machine-to-mobile communications.
More informationTHE QUEST FOR A CLOUD INTEGRATION STRATEGY
THE QUEST FOR A CLOUD INTEGRATION STRATEGY ENTERPRISE INTEGRATION Historically, enterprise-wide integration and its countless business benefits have only been available to large companies due to the high
More informationThe Shortest Path from Possibility to Production
MultiConnect OCG Open Communications Gateways The Shortest Path from Possibility to Production 40 years and 20 million devices, Multi-Tech is a world leader in providing complete M2M Solutions Developer
More informationUS Data Services 2014-2019
US Data Services 2014-2019 Executive Summary CMR Market Research April 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public
More informationSupplier Relationships Lecture 7. Briony Boydell Managing Business Relationships
Supplier Relationships Lecture 7 Briony Boydell Managing Business Relationships Objectives of lecture Identify the types of relationships within the supply chain Discuss the benefits of improved relations
More information