Reception Software (WRS3-AD / WRS3-M) User Guide
Notice: Signal Communications Limited reserves the right to make improvements to the product described in this manual at any time and without notice. This manual is copyrighted. All rights are reserved. This manual may not be copied, reproduced or translated in whole or part without prior consent from Signal Communications Limited. TeleEye is a trademark of Signal Communications Limited and is registered in China, Hong Kong, US and other countries. All other trademarks are the property of their respective owners. Copyright (c) 2004 Signal Communications Limited (A member of TeleEye Group). All rights reserved. Version 6.0 Limits of Liability and Disclaimer of Warranty Signal Communications Limited have taken care in preparation of this manual, but makes no expressed or implied warranty of any kind and assume no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or accessories contained herein. Features and specifications are subject to change without prior notice.
Table of Contents SECTION1 INTRODUCTION About the Reception Software 2 SECTION 2 INSTALLATION What You Have 3 Minimum System Requirement 3 Software Installation 3 Before You Connect 4 Starting TeleEye III+ Reception Software 4 Main Menu 5 Transmitter Registration (if needed) 6 SECTION 3 MAKING CONNECTION Connecting to the Remote Site 7 Disconnecting the Remote Site 9 Auto Re-dial 9 Auto Disconnect 10 Alarm Auto Dial-back 10 Connection Log 11 Electronic Patrol 12 SECTION 4 TRANSMITTER SETUP Owner Validation 14 Transmitter Information Setup 14 Camera Setting 22 Video Resolution 22 Event Driven Setting 24 Alarm Settings 24 Event Handler 28 Alarm Event Settings 30 Motion Event Settings (VRT/VX only) 35 Video Loss Event Settings 39 Disk Full Event Settings (VRT/VX only) 41 System Failure Event Settings (VRT/VX only) 42 Arm/Disarm Setup (VX only) 44 Auxiliary Port Setup 45
Switches Setup 48 SECTION 5 CONTROL AND STATUS Introduction 50 Screen Mode 52 Selecting Camera 52 Quality 52 Brightness/Contrast/Color 53 Snapshot 53 Sequential Time (for VT only) 53 Auto-arrange 54 Save and Open an Image 54 Remote Pan/Tilt/Zoom Controller 55 NTSC / PAL 60 Transmitter Recording (for VT only) 60 Event Status 63 Event Log (VRT/VX only) 64 SECTION 6 PC Recording Set Up Starting PC Recording 69 SECTION 7 VRT/VX Recording Set Up Starting VRT/VX Recording 70 VRT/VX Recording Set Up 71 Programmable Recording 74 Create a new recording programme 75 Modify an existing recording programme 76 Delete an existing recording programme 76 Delete ALL 76 SECTION 8 TeleEye III+ Player PC playback 78 VRT/VX playback 79 Playback by searching from Recording log 80 Playback by searching using Date & Time as keywords 82 Remote Retrieval 83 PC Recording Backup 84 VRT/VX Recording Backup 87 Using Portable Player 90
SECTION 9 Audio Control Audio Control Panel Camerio TeleEAR 94 TeleEAR Control 96 Remote Public Addressing 97 Local Speaker Mute 97 SECTION 10 MULTI-SITE (WRS3-M) Before You Start Registration 98 Control Panel 99 How to Select Site 99 Multi-site Single Screen 100 Multi-site Quad Screen 101 Multi-site Auto-arrange 101 Hang-Up 102 Site Information 103 Electronic Patrol 103 SECTION 11 TROUBLE-SHOOTING 104
TeleEye III+ Reception Software User Guide PAGE 1 SECTION 1 INTRODUCTION TeleEye III+ Video Transmitter (VT) is specially designed for TCP/IP accessible remote video monitoring system so as to achieve real-time transmission. It allows user to dial to a remote site and monitors the activities there. On the whole, VT is designed to work with ISDN terminal adapters to form a remote monitoring system. The users can select units from a wide range of manufacturers to suit their applications. TeleEye III+ Video Recording Transmitter (VRT) is a versatile video transmitter with built-in hard drive for local recording and remote video monitoring. Triplex operation with video monitoring, recording and playback can be performed simultaneously. With its state-of-the-art video compression technology and powerful remote accessibility, VRT/VT can achieve real time video refreshing rate up to 25/30 fps on broadband Internet access while the maximum refreshing rate on PSTN is 20 fps. Our proprietary surelink technology makes the VRT/VT possible to connect the Internet through ADSL with dynamic IP address. Other communication media like LAN, ISDN and mobile network are also supported. VRT is your best remote video monitoring and recording solution for unmanned premises like car park or ATM centre. Event-driven recording can be triggered by sensor or motion detection and you can retrieve the video through searching by event, location, date or time. Other versatile features include programmable recording, alarm dial-back, telemetry control, etc. Introduction
TeleEye III+ Reception Software User Guide PAGE 2 About the Reception Software TeleEye III+ Reception Software is a Windows 95 / 98 / ME / NT / 2000 / XP application program (IBM compatible PC). It implements the system controls as well as image decoding of the TeleEye III+ Transmitter. The compressed data are decoded and displayed through the PC monitor. You can select the desirable video source, resolution and quality from the graphical user interface. The received images can also be stored in the hard disk for future references. In addition, it provides alarm features and pan/tilt/zoom control of the cameras. Introduction
TeleEye III+ Reception Software User Guide PAGE 3 SECTION 2 INSTALLATION TeleEye III+ Reception Software runs on Pentium, and compatible PC with Windows 95/98/ME/NT/2000/XP environment. What You Have Your TeleEye III+ software package contains: Software: Documentation: WRS3-AD CD-ROM. This User Guide is provided with the software package. Minimum System Requirement Pentium III 866 MHz Windows 95, 98, ME, NT,2000 or XP Operating System 128MB RAM Supports 800 x 600 24 bit true colour or 16-bit High Colour Network Card Switches for intranet connection Serial Port CD-ROM drive Modem (V.34 28800bps / 33600bps preferred) or ISDN terminal adaptor Camera with BNC head ( it is recommended to use line lock camera ) Software Installation Before setting up TeleEye III+ Reception Software, please change the video setting to 800 x 600 true color or 16-bit high color in Windows 95/98/ME/NT/2000/XP s Display Properties. For simplicity, TeleEye III+ Reception Software is an auto-run program. You only have to insert the CD to your CD-ROM, and then follow the simple procedure; you can have your software installed. Installation
TeleEye III+ Reception Software User Guide PAGE 4 Procedure: 1. Insert the Program CD-ROM into the CD-ROM drive. The CD- ROM will run setup automatically. 2. Click Install Reception Software to install the viewer program 3. Follow the on-screen instruction to install the program. 4. Remember to reboot your computer after installation. Before You Connect Before communications with the remote site using TCP/IP, you should have these in mind: Make sure you have configured the TCP/IP settings. Make sure you have connected the network port properly. Meanwhile, you should have installed the suitable driver. Make sure your network card work properly. For modem application, don t miss the following points: Modem must be properly installed in the PC. Make sure that the correct modem driver is installed. Details about the modem software/hardware installation please consult the modem manual. Make sure that a working telephone line is attached to the modem, and if you are using an external modem, make sure it is powered and turned on. Starting Tele Eye III+ Reception Software Make sure you video setting of Windows 95/98/ME/NT/2000 environment is 800 x 600 true color or 800 x 600 16-bit High Color. Steps to start Tele Eye III+ Reception Software: click on the Start button on the taskbar, then choose Programs > TeleEye III+ > TeleEye III+ WRS3-AD. Installation
TeleEye III+ Reception Software User Guide PAGE 5 Main Menu This is the main menu of the Tele Eye III+ Reception Software. Installation
TeleEye III+ Reception Software User Guide PAGE 6 Transmitter Registration (if needed) In case the administrator has enabled the Registration Checking function of the transmitter, you should register it before connecting to the remote site. This can be done under the Transmitter menu. You will be asked to register the software when you first time use it. The record will be stored in your hard disk. Installation
TeleEye III+ Reception Software User Guide PAGE 7 SECTION 3 MAKING CONNECTION Connecting to the Remote Site To connect to the remote site, click Connect under the Connections menu or simply click the Connect icon. Connect Icon A Connect window will pop up as below:. Making Connection
TeleEye III+ Reception Software User Guide PAGE 8 You have 3 methods to connect to the transmitter, direct serial port, Internet or dial up using modem. Different connection method may have different field chosen in Connect Using and Phone/IP fields. In the Location field, enter a name to represent the remote site field. The Ref. Code field is optional Internet/Intranet Connection When you want to make a TCP/IP connection, you need to provide a domain name (Only available when you have applied for surelink Technology service) or an IP address of the remote site transmitter. Next step, select the connection device in Connect Using drop-down menu as TCP/IP. Direct Serial port Connection You can choose Direct to COM if your transmitter is attached locally to the computer by a null modem cable. Modem dial-up Connection If you connect to the remote site using dial-up, you have to enter the phone number in Phone/IP field. Select the modem driver you are using from Connect Using. If you are using an Internal Telephone System (PABX) that requires to dial a number to gain the outside line, enter the number in the Dialing Prefix field. Once the phone number is issued, the modem will start negotiation. In general, it takes 30 seconds or more and it depends on the connection baud rate and the telephone line conditions. Finally, you are required to enter the password of the remote site transmitter for validation. For quick dialling, you may select the connection using the Phone Book. Table 3.1 may help you to choose the appropriate Connect Using item for different connection devices. Modem Null Modem Cable Internet e.g. Standard Modem Sportster 28800 External General Modem to Com 1 Table 3.1 e.g. Direct to COM1 Direct to COM2 TCP/IP Making Connection
TeleEye III+ Reception Software User Guide PAGE 9 WARNING Remember that you must perform transmitter registration after installation. Otherwise, error message, UNREGISTERED TRANSMITTER will occur even if your password is correct. Please refer to Transmitter Registration (if needed) for details. Disconnecting the Remote Site You may disconnect the connection by selecting Disconnect on the Connections menu or clicking the Disconnect button. Disconnect Icon Auto Redial This feature enables the TeleEye III+ Reception Software to redial to the remote site automatically in case of line busy or loss of connection. Steps: Connections > Auto Redial Making Connection
TeleEye III+ Reception Software User Guide PAGE 10 Auto Disconnect The Auto Disconnect function allows the user to define the time after which the program will automatically disconnect with the transmitter. For IDD calls, click Add to include the prefix of the phone number so that only the calls with the specified prefix are automatically disconnected after the specified time. Steps: Connections > Auto Disconnect Alarm Auto Dial-back When TeleEye III+ Reception Software is in standby mode, it is ready to receive alarm call initiated by the transmitter. As an alarm is triggered in the remote site, the transmitter will automatically dial back to the control center. Images of the associated cameras of the alarm will be captured, stored and then sent to the control center. Therefore, the user can monitor the remote site and the alarm will be stored in a log file immediately. The system will start video recording automatically as well. Steps: Connections > Alarm Standby Alarm Standby Making Connection
TeleEye III+ Reception Software User Guide PAGE 11 When enabling Standby mode, it will prompt for selecting standby device. User can specify a device to standby or use the connection device to standby in the previous connection. Note: Only the images from the associate camera of the triggered alarm that initiating autodial-back will be received. In case of unsuccessful remote login, or if the control center is busy, the transmitter will try to dial again after the preset redial duration. This action is repeated until the control center answers the call or the transmitter is reset. Within the redialing period, the transmitter is able to answer incoming call. When an alarm is triggered, the transmitter will automatically dial back to the control center based on the control center information. Please refer to Information in Section 4, Transmitter Setup. Connection Log The Connection Log file records the connection history including the date, time, location and status. Steps: Connections > Connection Log Making Connection
TeleEye III+ Reception Software User Guide PAGE 12 Electronic Patrol TeleEye III+ Reception Software enables the computer to login and logout to different transmitters at different pre-defined time automatically. Steps: Patrol > Scheduler The schedules programmed will be displayed. Auto Run: Run: Stop: New: Delete: Properties: Run Scheduler automatically when the software starts up. Start Scheduler manually. Stop Scheduler manually. Create new schedule. Delete stored schedule. Edit stored schedule. Making Connection
TeleEye III+ Reception Software User Guide PAGE 13 Click new to create a new schedule item. Location Phone number / IP address Password Connection modes Connection properties Connections Modes Enter the details of the remote site to which the schedule will connect. You may select a site from the phone book by clicking Phone Book Auto Connect: Connect to the remote site as TeleEye III+ Reception software starts up. Schedule: Pre-defined connection given by the start time and stop time. Continuous: Continuous connection for a specified duration of time. Stop: Stop the scheduler or automatic connection. NOTE : - Stop mode is designed for Continuous mode only. - Never setup Stop and Schedule modes together in the program or no schedule can be performed. - The scheduler takes reference to the computer s time and date. Make sure they are correctly set in the computer. Details Select the display mode and the cameras, and enable or disable PC recording. Making Connection
TeleEye III+ Reception Software User Guide PAGE 14 Owner Validation 4 TRANSMITTER SETUP For security purpose, you are required to key in the administrator password of the transmitter before changing its settings. (e.g. Data/Time, Camera Source etc.) Transmitter Information Setup Initial Setup You should first follow the instructions in the Transmitter Installation Guide to configure and set up the unit properly before carrying on the advanced set-up procedures below. Note that the following procedures are optional while there are some additional features available to the transmitter. You can configure them once you need. Advanced Setup (1) SECTION You can modify the information for your transmitter. The information includes the name and the phone number or IP Address. Select Information under the Transmitter menu. In the Information dialog box, you can find the name of your transmitter and its Phone number, IP Address, serial number, model and version. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 15 Advanced Setup (2) When an active alarm is triggered, the transmitter will automatically dial back to the computer based on the control centre information. You can modify the information in the Information dialog box under the Alarm Dialback item of Alarm under Event menu. (You have to connect to the remote site transmitter first.) Again, for the protection reason, you have to provide the administrator password. The Information dialog box contains the location and the phone number of the remote site, and the control centre phone numbers to be connected to. Redial duration (0 to 255 seconds) is the retry interval in case of busy or dropped line. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 16 Transmitter Information Alarm Center Information Three connection options can be used for dial back: Null-modem, Phone line and TCP/IP connection. The format of the phone input strings determines the dial back connection. N or n : Phone No.: IP Addr.: The character N or n is used to inform the transmitter to choose the Null-modem connection for dial back. Valid phone number such as 27761844 must be entered to inform the transmitter to choose the Phone-line connection for dial back. Valid IP address of such as 210.177.150.153 must be entered to inform the transmitter to choose the TCP/IP connection for dial back. Note: You may use one or mixed connection methods in a transmitter. However, you must enter the remote information for Location and Phone of the site, and at least one of the 4 Phone fields of the Control Centre Information. Otherwise, no redial can be performed when alarm alert. You have to set Redial Duration, such that once all the connection phone number (including N ) can t be reached, after the Redial Duration, redial from the first entry of Phone will be performed. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 17 WARNING Please set up the control center information properly before clicking Installed on the Alarm Sensor menu. Improper settings of such information will cause unpredictable results. Changing Date / Time We integrate a wonderful feature to VRT/VT/VX to maintain the accuracy of date/time. User can enable the function Time Synchronization to synchronise his VRT/VT/VX with any Time Server. The Time Server listing can be found at http://www.ntp.org. Another way is to use the built-in real-time clock in VRT/VT/VX. You may adjust the date and time according to the remote site. Steps: Transmitter > Date/Time Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 18 Enable Time Synchronization Check this box to activate the time synchronization of VRT/VT/VX with defined Time Server. Before use, you should provide URL of the Time Server to be used in Primary Time Server and Secondary Time Server. The built-in real time clock of transmitter will be disabled if this checkbox is checked. Time Zone You can either choose Time Zone or Custom Time Zone for synchronization. The usage of + sign and - is dealt to the difference when it is Winter or Summer. Previous Status and Date/Time: Last updated time is shown here. After the transmitter is re-boot, it will be cleared too. Current Status and Date/Time It shows the information of last update time within an hour. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 19 Transmitter Password If you want to change the password of the transmitter, you are required to make the connection first with the transmitter. Then on the Transmitter menu choose Transmitter Password. There are two options: Administrator and User. Choose it carefully to make any changes. Steps: Transmitter > Transmitter Password > Administrator/User Note that only alphanumeric characters are allowed to use as passwords Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 20 Connection Speed The Connection Speed value represents the maximum speed (baud rate) allowed for data transmission at the transmitter s modem port. The factory setting of the transmitter baud rate is 38400bps. This is adjusted for use by a 33.6kbps modem. If the modem uses a different speed (e.g. 56kbps) or ISDN modem, the transmitter baud rate can be altered to regulate the transmission performance. Steps: Transmitter > Connection Speed The baud rate of the transmitter varies from 2400bps to 115200bps. Typically, 38400bps are set for a 33.6k modem, 57600bps are set for a 56k modem or 64k ISDN line and 115200bps is set for leased line connection or 128k ISDN line. To confirm the setting, click OK. A message is displayed to acknowledge the user that the setting is saved in the transmitter. The new connection speed is set and stored in the transmitter. You may now disconnect the link and reconnect to the transmitter using a new connection speed. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 21 Answer Ring Count You can configure the transmitter to receive calls after a specified number of rings. Steps: Transmitter > Answer Ring Count Throughput Control The bandwidth used for transmission should be well controlled so as to avoid from collision and to control bandwidth consumption. A special feature of transmitter, Throughput Control, let user limit the bandwidth share for the transmission with other network sources usage. Steps: Transmitter > Throughput Control The ratio for throughput control varies from 9.6kbps to 5Mbps. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 22 Camera Setting You can set the name and status of each video source. The video source can be set to either B/W or COLOR, installed or not. If the password is correct, Camera Sources setting box will display for you to change the camera settings. Camera source Camera existence Camera name Video type Note: B/W images are transmitted 30% faster than colour ones. Video Resolution The transmitter can support two sets of video resolutions. There are six different resolutions in total. When the transmitter is configured in Quality mode, the resolutions available are 160x120, 320x240 and 640x480 pixels. When in Speed mode, the resolutions are 128x96, 256x192 and 512x384 pixels. In different mode, the display interface layout for video image will be different in order to fit for the image size. To change the video mode, please refer to the Transmitter User Guide Transmitter Configuration Transmittion Unit Setup
TeleEye III+ Reception Software User Guide The display interface layout for Quality mode is shown as below. The display interface layout for Speed mode is shown as below. Transmittion Unit Setup PAGE 23
TeleEye III+ Reception Software User Guide PAGE 24 Event Driven Setting Alarm Setting Transmitter 1 supports up to 16 alarm inputs. You can set the type and the status for each alarm source. Each alarm can associate up to 16 video sources 2. Sensors For security reason, you will be asked to input the Administrator password before you can see the window of Sensors Settings. 1 4 input for 4 CAM transmitter 2 4 video sources for 4 CAM transmitter Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 25 Installed Don t forget to check this box to activate the alarm sensor after you have made some changes to it. Name User can give a meaningful name (max characters space = 10) to the alarm sensor for easier memorisation. Type It can be either normal open or normal close. Associate Camera Each alarm can associate up to 16 cameras 3. The associate camera set acts as the desired camera set to monitor and recorded when the corresponding alarm is triggered. 3 4 cameras for 4 CAM transmitter Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 26 Options When alarm is triggered, siren and video recording will switch on automatically and switch off after a preset period of time. Alarm Password You may change the alarm password. Note that only alphanumeric characters are allowed to use as the passwords. Alarm Log All valid alarms will be recorded in the alarm log. User can make use of location, phone number or time to filter out your desired alarm information. Besides, all the alarm information can be printed out for reference. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 27 In preview, you can zoom the alarm log in different proportion (full screen, normal or fit width). Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 28 Event Handler When your VRT/VT/VX is triggered by some events such as alarm triggered, motion detection, video loss, disk full or system failure, you can be alerted through a powerful built-in function of VRT/VT/VX, Event Handler. You can also predefine some actions to deal with different event accordingly. Actions to be taken include recording, switch control, dial back and e-mail notification (in VX model, action includes buzzer as well) (3) (4) (5) (6) (7) 1) Event All the included events are shown here. The defined options are Alarm, Motion (VRT/VX only), Video loss, Disk Full (VRT/VX only) and System Failure (VRT/VX only). 2) Event Handler Settings You can find the brief description of each individual event. You may click the description to access the settings page. 3) Reload Click this button allows you to reload the settings from your VRT/VT/VX if you have made some changes to the settings but want to resume to its original settings. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 29 4) Default After this button has been clicked, all the event settings in VT will be cancelled. For VRT/VX, only duration for recording for alarm triggered will be set. 5) Ok Button for save and exit the settings window. 6) Default Button for exit the window and leave all the settings unchanged. 7) Apply Click this button to save the changes made and keep the window opening. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 30 Alarm Event Settings You can find information about the alarm settings in the front page of Alarm Event Settings, such as number of sensor (No.), the names of the sensors (Sensor Name), the status whether it is Installed, Associate Cameras, and status of Recording, Switch, Dial back and E-mail. You can double click the individual row to enter its setting page. Sensors Settings You can modify the alarm sensors settings by clicking this button. Remember to click Apply or OK to save the changes. Please refer to the previous section about Alarm Settings. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 31 Action to be taken If you click the individual sensor, you can set the action for VRT/VT to take when it is triggered. Actions include recording, switch control, dial back and e-mail notification. Recording ( VRT/VX only ) After the alarm sensor has been trigger, you can activate the recording either in type of Continuous or Frame Basis. Duration selections for continuous recording are 10sec, 20sec, 30sec, 1min, 5min, 10min, 30min, 45min and 60min. If you choose Frame Basis, then the number you set for recording will be the number of duration in seconds for recording as it is frame per second. Sensor name Note that in case all cameras are associated with its sensors (i.e. Camera 1 with Sensor 1, Camera 2 with sensor 2 etc), and the pre-defined recording duration is 1 minute continuously. There are two typical cases: 1) Sensor 2 is triggered to have recording while at the same time that camera is being recorded, as a result there will be an overlapping period that both Camera 1 and Camera 2 are recorded. Total time for these two events will equal to or less than 2 minutes, however, individually, there would be 1 minute of recording on Camera 1 and 1 minute of recording on Camera 2. 2) The same sensor is triggered while the associated camera video is being recorded due to the event trigger, the new 1-minute recording will be append to the end of the previous recording time, e.g. there is 30 seconds recording when the second event trigger, so totally there will be 1 minute and 30 seconds recording. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 32 Switch Switch control is another action VT/VRT/VX can take when event triggered. In this page, you can activate the switch control by checking the box Enable Switch Control and the individual switch check box. You can view the status of the switch settings such as the type of switch and its initial state. The type of switches can either be Latching or Push. It is advised to configure initial button setting before used. You can do so by clicking the Switches! Don t forget to check individual camera Settings. Note: this switch control setting will be set to VRT/VT/VX only but not affect the settings in the Reception Software. You can give the switch a name Latching Initial state Push button Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 33 Dial Back In this page, you can find the telephone numbers for dial back. You can modify them in the option of Dial Back Settings. When the alarm is triggered, VT/VRT/VX will attempt to dial to the telephone number in the first entry to acknowledge the user. If it fails to inform, it will try the second entry, and third and so on. Location name of VT/VRT Phone number or IP address Four entries for IP address or phone number or direct to COM dial back Duration time between two attempts Counter for cyclic retry from 1 time to 10 times or infinite, infinite = keep trying until dial back successfully, Dialing tone selection Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 34 E-mail You can enable the function that VRT/VT/VX send you an acknowledge email when alarm sensors are triggered. The first page you see only show you the information and the status of enable or disable. You should enter to its settings page to modify the settings. Please enter a valid SMTP Server IP or address that VRT/VT is connecting to All the recipients will receive the notify email You can verify the function by requesting the VRT/VT to send a testing email. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 35 Note: So as to avoid the flooding of email sending to inform the recipients about the event triggered, VRT/VT/VX bears a 15-minute boundary. Once the event triggered happens, all the defined recipients will receive an acknowledge email. In case that event happens within 15 minutes after the previous event, no duplicate email will be sent to those recipients. However, if the current event happens 15 minutes after the previous event, then notify email will be sent again. Motion Event Settings (VRT/VX only) VRT/VX allows you to enable video recording when motion is detected. Maximum 16 cameras are able for motion driven recording. In the front page shown below, you can find the information such as number of camera installed, the names of the cameras, the status whether it is installed and whether Motion Detection is applied to it, the degree of the Sensitivity it uses to detect and status of Recording, Switch, Dial back and E-mail.. Cameras Settings You can modify the cameras settings by clicking this button. After you have clicked OK, the selected camera(s) will be installed. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 36 Motion Settings You can modify the settings for motion detection by clicking this button. After you have clicked OK, the selected camera(s) will be installed. Enable Cameras When you see the following page, you can select the camera(s) to have this recording by checking the camera number in Enabled Cameras. A fast button Enable All and Disable All is for convenient usage. Select Blocks S refers to Select while D refers to Deselect. For selecting the detect region, you should first click S, then use your mouse to drag on the image. You can select the blocks anywhere on the image. The selected blocks will become red for notification. You can also click Select All to activate all the blocks on the image to take effect. Clear All allows you to clear all the selected blocks and re-select the blocks again. You can immediately see the change in the selected block when motion triggered. The cross blocks show motion detection occurred. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 37 Deselect Blocks You can click D to Deselect the selected blocks. You should use your mouse to drag on the selected blocks. The selected for cancelling the motion detection will be in green color. Or you can click Clear All to cancell all the motion detection. Deselected blocks Individual Camera Sensitivity & Recording Duration There are three preset levels, Low, Medium and High, of sensitivity for convenient use. Light Sensitivity is a threshold to determines when the block is changed. The higher it was set, the more sensitive to the change. Area indicates in how many percentage of the motion in the block triggered will be considered as a change. When the percentage is low, that means, a bit change to the image block will be considered as a trigger. In other words, when the Area is set to be high percentage, a small change in the image block will not be considered as a motion trigger. The user can also define his/her perference value for Light Sensitivity and Area percentage by choosing Custom Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 38 Recording Duration It is the length of time for recording after motion detected. It varies from 30sec, 1 min, 5 min to 10 min. Action to be taken The actions available for motion detection are as same as Alarm Trigger. Actions include recording, switch control, dial back and e-mail notification. Please refer to the previous pages for details. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 39 Video Loss Event Settings VRT/VX can be set to take some actions such as Alarm Alert to the administrator or send email to the defined users when the video source is accidentally discontinued if you have enable the video loss detection function. Double click the row to access its setting page. Cameras Settings You can modify the cameras settings by clicking this button. After you have clicked OK, the selected camera(s) will be installed. Video Loss Settings You can modify the settings for video loss detection by clicking Video Loss Settings The number of the camera(s) to be selected for video loss detection will be equal or less than the number of installed camera(s). Check the box in front of the camera to select it. After clicking OK in the Video Loss Detection Settings window, the settings will be stored in the VT/VRT/VX. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 40 Action to be taken It is understandable that VRT/VT/VX can perform the actions mentioned in the previous page but no Recording. As a result, you can only apply switch control, dial back and e-mail notification when it is triggered. Note that the setting will be applied to all Cameras. Once either one of the pre-set camera sources has been removed, actions will be taken. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 41 Disk Full Event Settings (VRT/VX only) If the recording mode has been set to fixed, the user is necessary to know about it for taking actions like stopping recording or replace the hard drive. VRT/VX has a hard drive capacity detection function. When the usage of the hard drive is reached to the defined-warning level, it can give out some indicator to let the user know. Actions to be taken are switch control, dial back and e-mail notification. Please refer to the alarm alert setting page for details. Disk Usage Settings User can set the warning level that the hard drive reach to get the notification. The selected range is from 50% to 80% with every 10% increment. In this page, the used capacity in percentage of the disk is shown. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 42 System Failure Event Settings (VRT/VX only) System failure refers to any failure that causes VRT/VX to work improperly. The failure may be hard disk reading error, hard disk writing error, file system error, bad sector etc. Actions to be taken are switch control, dial back and e-mail notification. Please refer to the alarm alert setting page for details. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 43 Action to be taken The actions available for motion detection are as same as Alarm Trigger. Actions include switch control, dial back and e-mail notification. Please refer to the previous pages for details. Note that you will find a Cameras entry on the left only, since there is only one setting to all the cameras, i.e. if you enable switch control for video loss detection found at Camera 1, Camera 2, and Camera 3, once either video source of Camera 1 or Camera 2 or Camera 3 is lost, switch control will be done. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 44 Arm/Disarm Setup (VX only) The sensor input 1 of VX can be programmed as a sensor input or Arm/Disarm switch. Click in Arm / Disarm under Event menu. In the Arm/Disarm menu, check the Enable Arm / Disarm Function to enable sensor input 1 as an arm/disarm switch. Then select the event Association of the arm/disarm function, ie. If select alarm sensor, when the system is disarmed, it will ignore the alarm sensor events. The Arm Type determines the state of the sensor input 1 that considered to be armed, ie. If it is set to close, that means when the sensor input 1 is closed, it will arm the system, it will disarm the system when it is opened. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 45 Auxiliary Port Setup The auxiliary port (Aux) refers to the physical RS-232 communication port of the transmitter. This port can be used to connect devices like camera receiver, speed dome and any device that uses RS-232 interface protocol. Pan Tilt Zoom Click Pan Tilt Zoom... to open the pan/tilt/zoom controller to control the camera receiver or speed dome camera. The operation is described in detail in Section 5 Control Panel. Transmitter Aux Port Transmission speed (i.e., bit rate) between the transmitter and the device connecting to the aux port can be defined by using TeleEye III+ Reception Software. Click Transmitter Aux Port... under the Aux menu. You are required to enter the password. Then you will see the Transmitter Aux Port dialog box. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 46 Telemetry Device It is allowed to save the information about the telemetry used in the Transmitter, the advantage given is that you do not have to memorize or select the telemetry information in every connection. Bit Rate: You can define the transmission speed to be used at the transmitter aux port. There are 5 allowable speeds, ranging from 2400 bps (bit per second) to 19200 bps. Choose one that matches your transmitter aux port device. Flow Control Enable: You can enable or disable the flow control of the transmission channel. If it is checked, the RTS/CTS signal pins are required at both computer aux port (see next section) and transmitter aux port. Computer Aux Port The computer aux port is the serial port of the PC that has TeleEye III+ Reception Software installed (i.e. the reception station). It is used when a data transmission link is to be established across the reception station and the transmitter. In other words, data transmission occurs between the computer aux port device and the transmitter aux port device. The reception station and the transmitter act as two transparent devices allowing bi-directional data transmission. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 47 Click Computer Aux Port... under the Aux menu. The Computer Aux Port dialog box appears. Enable: This check box, when checked, enables the computer aux port that is chosen using the Connect Using drop down menu. Computer aux port must be enabled before data transmission is allowed. Connect Using: This drop down menu lists all the serial ports available on the PC. You should choose the one that you have your computer aux port device connected. Properties: Click this button to open the Speed dialog box. The allowable speeds are ranging from 2400 bps to 19200 bps. You should choose the one that matches your computer aux port device. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 48 Switches Setup VRT/VX has four relay switches while VT has 1/2/2 relay switches for 4-CAM/8- CAM/16-CAM models for connecting external device(s). For the pin definition, please refer to Page 6 of Installation Guide. You can find the control icon on the left hand side of the software: Or you can find under Control in the menu bar: The interface of Control Switches: Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 49 Latching: One pulse of ON will be sent via the software to the transmitter then to the external device connected at the alarm port, when you first press that button, the button will be in pressed mode. OFF command will be sent when you press again this button to release it. Momentary Initial State = OFF The button is in released mode at first OFF will be sent after an ON pulse when you press once and the button will be in pressed mode. When you press again the button, ON and OFF will be sent sequentially and the button goes to released mode again. Initial State = ON The button is in pressed mode at first Press once to send ON then OFF. It makes the button to be in released mode. Press again the button will have ON then OFF sent, then the button will be in pressed mode Push Button The button is always in released mode unless you hold on pressing it. Press once to send ON then OFF command via the transmitter to the external device. Press again the button, you will have ON then OFF command sent again. Transmittion Unit Setup
TeleEye III+ Reception Software User Guide PAGE 50 Introduction 5 CONTROL AND STATUS After the password is validated, the system enters into a monitoring state. From the control panel, you can: display pictures from the video source(s) toggle full-, quarter-, or hex-screen display of decoded pictures adjust the image quality for the incoming pictures perform snapshot operation (send original picture) connect, hang up or put to standby mode activate recording and playback save or open the captured picture perform remote control The screen layout of the control panel is shown below: SECTION Control and Status
TeleEye III+ Reception Software User Guide PAGE 51 The control panel is shown below: Disconnect Connect icon PC standby (for alarm dial back) Alarm indicators Alarm siren Alarm reset Alarm log Channel selection Auto arrange PC recording VRT recording Save image Telemetry Playback Brightness/Contrast color/quality Switches Audio control panel Control and Status
TeleEye III+ Reception Software User Guide PAGE 52 Screen Mode Four screen modes are supported. You can have different resolutions after having changed the screen mode. Screen mode Resolution in speed mode Resolution in quality mode Full screen 512x384 pixels 640x480 pixels Quarter screen 256x192 pixels 320x240 pixels Hex screen 128x96 pixels 160x120 pixels Auto-arrange Optimised by software Optimised by software You can make change to the display mode from the pull down menu, or the button. Also, the text colour on the image can be modified. Display mode selection Text Selecting Camera Quality To monitor a particular camera, you can simply click the button (e.g. 1, 2 or 3) on the control panel. To monitor all cameras, click Select All. The compressed image can be transmitted in 5 quality levels: Excellent, Good, Medium, Fair and Low. Picture quality level can be adjusted by choosing Quality under the Camera menu or on the control panel. The higher the quality, the longer the image update time is. Control and Status
TeleEye III+ Reception Software User Guide PAGE 53 Brightness/Contrast/Color The brightness, contrast and color of the images can be adjusted in Brightness/Contrast/Color under the Camera menu or on the control panel. All cameras will be affected. Snapshot Snapshot is an uncompressed image with the highest quality, but requires longer transmission time (about 30 seconds under modem speed of 33.6kbps). To obtain a snapshot choose Snapshot on the Camera menu (for both VT and VRT/VX) Sequential Time (for VT only) You can set the duration of the switching time between two cameras. Control and Status
TeleEye III+ Reception Software User Guide PAGE 54 Auto-arrange Auto-arrange can optimise the screen views in order to display as many high-resolution pictures as possible. Save and Open an Image Images, including snapshots, can be saved to separate files in Window Bitmap (BMP) format. You may select the desired camera channel first and click Save Picture under File menu or the (Save) button on the control panel. Save picture as a file Control and Status
TeleEye III+ Reception Software User Guide PAGE 55 Click the (Save) button. Open Image Print Image Save Image Printer Setup Preview To open an image, click Open Picture under File menu. Then select the picture to open. Remote Pan/Tilt/Zoom Controller Remote Pan/Tilt/Zoom controller allows you to control up to 16 video cameras to pan left/right, tilt up/down, the zoom lens as well as the wiper and washer of the camera house. Advanced features are added to control the speed dome cameras, which allow you to save and recall preset locations, execute patrol operation and define customized functions. Control and Status
TeleEye III+ Reception Software User Guide PAGE 56 Basic Operation Camera Model Select: It shows the model name of the pre-defined ptz driver to be used. Camera Select: Use this drop down menu to select one of the associtaed cameras to control. The image of the selected camera will be shown on the image window. Zoom Lens control: Use these control buttons to adjust iris, focus and zoom of the camera. Pan/Tilt control: Use the up and down arrow buttons to tilt the camera up and down respectively; use the left and right arrow buttons to pan the camera left Control and Status
TeleEye III+ Reception Software User Guide PAGE 57 and right respectively. To set the camera pan left and right automatically (i.e. auto-pan function), click the Auto button. The button will be held down. To cancel the auto-pan function, click the button again. When auto pan is enabled, manual pan will be disabled. Some speed dome cameras do not support the Auto-pan function. In this case the button, when pressed, takes no operation. Environmental Control: The Washer and Wiper buttons switch on the washer and wiper, respectively, in the remote camera house. Special Controls: Recall Preset The Recall Preset tab has 16 numeric buttons, the number of accesiable preset location depends on the setting of the camera. The camera view goes to the preset location when the button is clicked. Program Preset The Program Preset tab(s) is/are used to configure the desired direction and lens settings as the pre-defined position(s). Again, the number of the location acessiable depends on the factory configuration of the camera. Recall Patrol The Recall Patrol tab has 4 Patrol buttons, which are used to activate the patrol tours of the selected camera model. When the button is clicked, the camera starts the tour until the patrol operation is cancelled. The Stop Patrol button is used to cancel the current patrol operation. Edit Patrol The Edit Patrol tab has 16 numeric buttons, which can be used to associate preset points with patrol tour. The Add and Delete buttons are used to add or delete preset points in the patrol tour. Aux The 10 auxiliary buttons in the Aux tab allow the user to customise the camera operation to meet special requirement. The first 5 buttons (Aux 1 to Aux 5) are momentary buttons, while the rests (Aux 6 to Aux 10) are latch buttons. To add commands to the auxiliary buttons, the alteration of the Command Table is involved. Therefore it is recommended to advance users only. Control and Status
TeleEye III+ Reception Software User Guide PAGE 58 Advanced Operations (This is recommended to advance users only) Settings : Click the Settings button to access the Setup Menu. It is used to define the holding periods of the telemetry, environmental and auxiliary functions. For example, when Pan Period is set to 1 second, the camera will pan for 1 second on each click of the pan left or pan right button. You can use the Default button to restore default settings. Control and Status
TeleEye III+ Reception Software User Guide PAGE 59 Advanced : Click the Advanced button to access the Command Table. The Command Table defines the exact command codes for controlling the telemetry, environmental, preset and patrol operations for the selected camera model. You should not attempt to alter the command codes unless you are familiar with the control protocol of the specific camera model. The Command Tables are saved as.ptz files in the program directory. When you click the OK button, any changes you make are automatically saved. The Delete button deletes the selected entry. The New button is clicked to create a blank entry. The Save As button allows you to save the command table as a new file. Click the Load button when you want to load a command table from a file. All changes will be updated when you click OK. Control and Status
TeleEye III+ Reception Software User Guide PAGE 60 NTSC/PAL The video format can be changed between NTSC and PAL. Click the NTSC/PAL in the Camera Menu and enter password. Select NTSC or PAL option and then click OK to change the video format. Transmitter Recording (for VT only) (Transmitter recording information is only valid when alarm event occurred during alarm standby mode) TeleEye III+ Transmitter is capable to record pre-alarm and post-alarm video frames in standby mode. It records four pre-alarm frames and about one-minute duration of post-alarm frames. The transmitter records pre-alarm frames while monitoring the alarm sensors. Once the alarm is triggered, the transmitter records post-alarm frames and dials back to the receiver. Setup the Transmitter Recording Make connection to the VT. Before enabling it, install and enable the alarm sensors, and fill in the transmitter information. For details, please refer to Alarm Auto Dial Back and Alarm Sensor Setting of the user guide. Pop up the Pre-Alarm Recording window. Check to enable transmitter recording. Select the pre-alarm recording camera number. Set the capture rate, which is the duration between each two pre-alarm video frames. Disconnect with the transmitter and enter in the standby mode. The transmitter now records the pre-alarm video frames. Control and Status
TeleEye III+ Reception Software User Guide PAGE 61 Retreive the Transmitter Recording Frames Caution: During downloading, real-time alarm status and video frames are ignored. 1. Manual download Alarm is triggered and transmitter starts dial back. The Transmitter Recording Indicator turns red to indicate that there is alarm-triggered video frames recorded in the transmitter. Pop up the Transmitter s Video Record window and click the Download button. The Transmitter Recording Indicator flashes during downloading. All the downloaded frames are recorded on the local computer. After downloading, the Alarm-triggered Recording Indicator will turn green. All information in the transmitter will be erased. 2. Automatic download Automatic downloading will proceed before auto disconnection in alarm dial back mode. Pop up the Transmitter Recording Setup Window Control and Status
TeleEye III+ Reception Software User Guide PAGE 62 Transmitter Recording Setup Window Check to enable alarm recording Click to download the recorded frames Camera to be recorded before alarm trigger Duration between each two prealarm recording frames Click to clear all recorded frames Transmitter Recording Indicator Transmitter Recording Dimmed Green Red Red & Flashing when alarm-trigger recording is disabled when alarm-trigger recording is enabled when there are alarm recorded frames when alarm recorded frames are being downloaded. Control and Status
TeleEye III+ Reception Software User Guide PAGE 63 Event Status After Event Handler has been set, VRT/VT/VX is capable of giving immediate response to the Reception Software. In case the checkbox Show event status each time when event is triggered is activated, window of Event Status will pop up when defined event is triggered. User can be informed and take action. In the window, the event will be sort in descending order with accordance with happening time. Date/Time is another information given. Certainly, the major element is the Event Status. Click Clear to erase all shown records and Close for closing the window. Control and Status
TeleEye III+ Reception Software User Guide PAGE 64 Event Log (VRT/VX only) Besides the immediate information, user can read the past event triggered anytime anywhere. As this information is kept in the hard drive in VRT/Vx, so this function is applied to VRT/VX only. Administrator password is required for accessing Event Log. Download All records Print Preview Printer Setup Print Filter the searching date / time Press page number and Go to go to the pages. Control and Status
TeleEye III+ Reception Software User Guide PAGE 65 Print Preview View the format of current page to be printed. Printer Setup Function as Operation System provides Print Print the records Download all Can view all the alarm records in a grid page. Can have print preview of all the alarm records. Can print the all alarm records. Filter Filter records according with start date and time to narrow down the searching area. Page mode The recordings are divided to several pages for clearer vision. Different records All the records are separate into different tab pages for easier handling. The different tab pages are Alarm log, Motion Detection log, Video Loss log, Disk Full log, System Failure log, Connection log, System Settings log and User Operation log. In Alarm log Date, Time, which camera associated with Alarm sensors have been triggered and what Actions have been taken are shown. In Motion Detection log Date, Time, which camera associated with Motion Detection have been triggered and what Actions have been taken are shown. In Video Loss log Date, Time, which camera associated with Video Loss sensors have been triggered and what Actions have been taken are shown. In Disk Full log Date, Time, Disk Status and what Actions have been taken are shown. In System Failure log Date, Time, Component Failure and what Actions have been taken are shown. Control and Status
TeleEye III+ Reception Software User Guide PAGE 66 In Connection log It indicates Date, Time, Access Media, IP and Status. In System Settings log It indicates Date, Time, Access Media, IP and Updated Settings. In User Operation log It indicates Date, Time, Access Media, IP and Activity. Control and Status
TeleEye III+ Reception Software User Guide PAGE 67 6 PC Recording Set Up The video can be stored in the computer that connects to the transmitter remotely. Depending on the different connection methods, different amount of hard disk spaces can be taken for specified time duration. You should have set the hard disk size for recording, you can do this in Settings. Steps: Recording -> PC Recording -> Settings SECTION (2) (1) (3) (4) (5) (6) 1. Drive: You must select at least one drive for recording. In fact, they are the hard disks of your computer. 2. Connection: Please select one of the connection methods you are using. The approximate disk space required for the specific duration you want to record will then be shown below the Connection. PC Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 68 3. Record Disk Space: You can set the disk space allocated for video recording. However, you must set at least 200MB of the memory for recording. 4. Record Mode: Cyclic: The video will continue be recorded until manually stop and the existing contents of the first file will be overwritten when the record disk space reaches the defined value. Fixed: The recording will stop automatically when the recording disk space reaches its pre-defined spaces. The existed recording will not be rewritten. 5. Enable password protection for recording settings: As the name given, you can have password protection for the recording settings, when it is set, you are required to provide password every time you want to change the setting. 6. Delete All Records: When this button is confirmed, all the recordings in you PC will be deleted. Certainly, you can modify the password whenever you like: PC Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 69 Starting PC Recording To start recording, click the Recording button (REC) on the control panel or choose Enable under the Recording menu. You can select one channel or all to record. Click to start PC recording Playback Besides the VT recording setting in the menu bar, you can use the simple one instead. You can click the PC REC on the left hand side of the Reception Software. PC Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 70 Starting VRT/VX Recording SECTION 7 VRT/VX Recording Set Up To start recording, click the Recording button (REC) on the control panel or choose Enable under the Recording menu. You can select one channel or all to record. Click to start VRT recording Playback Besides the VRT/VX recording setting in the menu bar, you can use the simple one instead. You can click the VRT REC on the left hand side of the Reception Software. Then, you can see the password protection (if necessary), after entering the correct administrative password, the following page will be shown. VRT Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 71 You can set or modify the settings of Camera, Recording Mode and Recording Space. Don t forget to click the Start Recording to activate the recording. VRT/VX Recording Set Up One of the powerful features of VRT/VX is to provide local recording monitoring using its built-in hard drive. The video will be stored in the hard drive using the selected setting. The following step shows you how to configure the settings before recording taken place. Steps: Recording -> VRT/VX Recording - > Settings In the setting page you can see: (1) (2) (3) (3b) (4) (5) (6) (7) (8) (9) VRT Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 72 1. Disk Space: You can find some information of your VRT/VX here. The information contains Recordable Disk Space, Estimated Duration for recording, and Used Disk Space represented in %. If you click the button Delete All, all the recorded videos in the VRT/VX will be erased. 2. Disk Mode: Cyclic: The video will continue be recorded until manually stop and the existing contents of the first file will be overwritten when the disk space reaches its maximum. Fixed: The recording will stop automatically when the disk space reaches its maximum. The existed recording will not be rewritten. 3. Alarm Recording: You can activate the recording and set its duration for recording after alarm alert. 3b Pre Alarm Recording: You can activate the pre-alarm recording so that you can playback the 1-min continuous video recording before alarm alert. The duration for pre-alarm of VRT/VX is fixed to be 1 minute. VRT Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 73 4. Record Mode: If the button REC or the checked box is clicked, that means that videos are being recorded. Continuous means recording until stop by the user. Time Lapse allows you to set the interval for recording the video. If you set 5.0sec, then the image encoded will be recorded in each 5-second interval, but not continuously. 5. Camera: You should select one or some camera(s) to take the action you stated. If you select CAM1, CAM4 and CAM7, for continuous recording, then, without your manually stop the recording, videos of CAM1, CAM4 and CAM7 will be recorded. 6. Recording Quality & Resolution: This is one of the powerful features in recording provided by VRT/VX. You can set the quality and resolution of the videos being recorded. There are five levels for Quality, and you can select either standard or high for the Resolution. 7. Audio Recording: If you have installed TeleEAR to VRT/VX, you can record one of the four audio channels. Note that audio channel will be locked during recording. You cannot hear voice from other audio channels. 8. User Password Protection: As the name given, you can have password protection for the recording settings, when it is set, you are required to provide password every time you want to change the setting. 9. Reload Settings: If you are not satisfied with the settings after a series of changes have been made, and you want to resume the setting to the previous one, Reload Settings can help you! Update: Every changes made to the VRT Recording Setting cannot take effect before you click Update. Click this button to save the setting into VRT/VX, next time you open this setting page again, you can find the updated changes. Close: All setting changes will be lost if you click Close without Update to close this setting page. VRT Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 74 Programmable Recording You can set the VRT/VX to have regular recording according to your preference. The recording criteria are, Days, Start Time, End Time and which Camera to be recorded. Steps: Recording -> VRT Recording -> Programmable Recording You can Add, Delete or Modify the recording files. Note: Don t forget to activate the programming by checking Enable at the bottom of the Remote Programmable Recording page. Otherwise, no any effect will be taken place. VRT Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 75 Create a new recording programme: You can choose the day(s) you want to record the videos weekly, if you choose all seven days, it will perform a daily recording. You can specify which camera(s) to be recorded. The maximum number of the camera you can choose is referring to what model of your transmitter is. The inaccessible camera will be dimmed. VRT Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 76 Modify an existing recording programme: You can re-configure the settings and click OK for confirming the new setting. Delete an existing recording programme: Have clicked Delete, you are required to confirm for the deletion of the recording file. After your confirmation, the selected individual program will be deleted. Delete All All the recording programs will be deleted after you have clicked Delete All VRT Recording Set Up
TeleEye III+ Reception Software User Guide PAGE 77 SECTION 8 TeleEye III+ Player TeleEye III+ Player can be launched by clicking the Player button on the control panel or Player under the Recording menu. Any recorded files can be played. In the TeleEye III+ Player panel, you can: playback recorded videos locally and remotely pause playback and save as picture fast forward/reverse playback search or filter video perform video shuttling TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 78 PC playback: Transmitter allows you to record the video into your PC hard disk. When you want to view the stored video, you can use TeleEye III+ Player to playback it, that s called Local playback. Simply click the PC button, you will see: Notify that the video stored in your PC will be played back Playback speed, S = slow, F = fast Pause/stil Play Stop Display mode Return to Reception Software TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 79 VRT/VX playback: VRT/VX allows you to record the video into your its embedded hard disk. When you want to view the stored video, you can use TeleEye III+ Player to playback it remotely, that s called Remote playback. Simply click the VRT button, you will see: You have to make connection to your VRT/VX by entering the Phone number/ip Address and the type of connection device. This phone book is shared with the TeleEye III+ Reception software; therefore, you can easily find the information of the previous connection. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 80 Playback by searching from Recording log.. After connected to the desired site, you can see the recording information inside it. The recording information is displayed page by page. The page number is shown on the status bar. You can press Prev and Next to browse the previous and next page respectively or browse a certain page by entering the page number and then pressing Go. Definition of the different columns is shown below: Start Date: Start Time: End Date: End Time Remark: Camera: Alarm: Motion: The date of the recording file starts The time of the recording file starts The date of the recording file stops The time of the recording file stops Notify the type of recording, is it Motion Detection Recording or Time Lapse Recording, or Alarm Driven Recording Which camera s video is being recorded Which camera has alarm trigger recording Which camera has motion detection recording TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 81 Example: The highlighted row of that table indicates that camera 1 is recorded because of Alarm alert while camera 5 is because of Motion Detection triggered. Notify that the video stored in your VRT is being retrieved Playback speed, S = slow, F = fast Reverse Stop Alarm 1 has Alarm Trigger Return to Reception Software Totally two video channels were recorded. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 82 Playback by searching using Date and Time as keyword.. Also, you can search or filter any recorded video by clicking Find button or Find under the Search menu. As the connection has been made before, you have only to choose the Date and Time. Video of all cameras will be retrieved by leaving the drop down menu of Camera blank. Or you can specify one particular video channel you want to view. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 83 Remote Retrieval Remote Retrieval is a simple way to playback the videos. Likely to PC playback and VRT playback, you can search by time, etc. However, as it is a simple version of video playback, you can t pause the video, the playback will be stopped when the record you selected is completely played. When the playback is stopped, it will returned to live video transmission. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 84 PC Recording Backup Video data is recorded to local hard disk. If you want to copy one of the recording logs to other hard disks, you need to recording backup from the software. To perform PC Recording backup, follow the steps below: Click on Log button to show the Settings dialog box. Select one of the recording logs from the Settings dialog box and click on Backup button. You will see a Backup dialog box and you can select a path for storing video recording data. e.g. C:\temp. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 85 If you want to create a new folder, you can click on New Folder button and enter folder name to the space provided. e.g. backup. You will create a folder backup in C:\temp after clicking on OK button. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 86 You can select the backup copy of video recording can be played on Player or Portable Player under Type. If you have selected Portable Player, you can also split the backup copy into multiple CD-ROM disk folders (e.g. Disk1, Disk2, ) by checking the option. Each disk folder stores about 600 MB video data. When the backup operation is started, you will see a Extract Progress dialog box to display the progress. You can cancel the process at any time by clicking Cancel button. The following dialog box will be displayed after the backup operation is completed. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 87 VRT/VX Recording Backup After you have made a connection to VRT/VX, you will see a list of recording logs in Remote Retrieval dialog box. To perform VRT/VX recording backup, follow the steps below: Select one of the recording logs from Remote Retrieval dialog box and click on Backup button. Like PC recording backup, you need to select the path for backup. e.g. C:\temp. Edit Start Time and End Time under Period if you want to adjust the backup period. Also, you can select which cameras for you to backup and select Normal Recording or Pre-alarm Recording under Recording Type. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 88 You can select the backup copy of video recording can be played on Player or Portable Player under Type. If you have selected Portable Player, you can also split the backup copy into multiple CD-ROM disk folders (e.g. Disk1, Disk2, ) by checking the option. Each disk folder stores about 600 MB video data. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 89 Click on OK button if you have finished to enter backup information. The backup information will send to VRT/VX and the backup size will be estimated. Click on Start Backup button and the backup operation will be started. You can cancel the process at any by clicking Cancel button. The following dialog box will be displayed after the backup operation is completed. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 90 Using Portable Player If you have selected Portable Player as your backup type, you will see a list of files in your backup folder after the backup is completed. You can copy them to CD- R/RW media using third party burning software. The CD-R/RW disc will automatically run Portable Player when you insert it to CD-ROM drive. The Portable Player is used to play the backup video on the disc. To play video backup files, follow the steps below: Go to backup folder and double-click on Portable Player (TPPlayer.exe) icon. You will see the following Portable Player main screen. Select Open from File menu and the Open dialog box will be displayed. Select RECLOG.DAT file and Click on Open button to continue. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 91 You will see a list of logs showing in Open Log dialog box. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 92 You can click on Retrieve button to retrieve the log. If you want to search the video, click on Search button and enter the Date/Time. Then, you will see the video on the following separate window. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 93 To control video playback, you can use playback control buttons such as Play, Pause, Stop, Rewind and Fast Forward in the main screen. Also, you can use view control buttons such as Full View, Quad View and Hex View to control different display views. Sliding Bar Playback Control Open Log View Control You can use your mouse to drag the Sliding Bar to search on different position of video playback. To play the other recording logs in the backup folder, click on Open Log button. TeleEye III+ Player
TeleEye III+ Reception Software User Guide PAGE 94 Audio Control Panel - CAMERIO TeleEAR 9 AUDIO CONTROL CAMERIO TeleEAR is a remote audio monitoring system. Working together with transmitter, you can receive audio and video from the remote site at the same time. You may turn on the voice transmitted by CAMERIO TeleEAR. Steps: Audio > On/Off SECTION Sound Card Test You may test your sound card performance to ensure the audio features. Steps: Audio > Testing... > Test Audio Control
TeleEye III+ Reception Software User Guide PAGE 95 Remote Audio Sources Settings You can adjust the settings of the remote audio sources independently by clicking the Audio Sources... option on the menu. Status of Audio Sources Name of Audio Sources Remote Mic. Gain of Audio To change the status of the audio sources, check or uncheck the boxes labeled Installed on the panels. To name or rename the audio sources, fill in the boxes labeled Name on the panels. To change the gains of the remote microphones, slide the sliders labeled Remote Mic. Gain on the panels. (Users may adjust the gains of the remote audio sources independently for the desired levels.) Audio Control
TeleEye III+ Reception Software User Guide PAGE 96 Audio Channels Selection In this application, you can select audio channels manually through the channel buttons: 1, 2, 3 and 4. Channels selection TeleEAR icon Mic input setting TeleEAR Control Local Speaker Volume Control Volume Slider, L=Low, H=High The Local Speaker Volume Control button is designed for changing the volume of the local speaker in the monitoring station. You can adjust the volume of the local speaker by clicking the Volume button on the audio control panel and dragging the Volume slider. Audio Control
TeleEye III+ Reception Software User Guide PAGE 97 Audio Channels Selection The Audio Channels Selection buttons are designed for selecting the audio channels mannually. Therefore, you can specify a fixed audio source to listen to and the switching of camera will not affect the active audio channel. Remote Audio Sources Settings The Remote Audio Sources Settings dialog is designed for specifying the settings of the audio sources such as status and names. You can also change the gains of the remote microphones independently. Remote Public Addressing You can enable the transmission of your voice to the remote sites by clicking the Remote Public Addressing button on the audio control panel. You can disable the transmission by clicking this button again. The Volume Level Bar indicates the current volume level of your microphone. You can adjust the gain of the local microphone by sliding the Mic. Gain slider. Remote Public Addressing Volume Level Bar, L=Low, H=High Local Speaker Mute You can mute the active audio channel by clicking the Mute button on the audio control panel. Audio Control
TeleEye III+ Reception Software User Guide PAGE 98 SECTION 10 MULTI-SITE (WRS3-M) Before You Start Registration You have to visit our web page and get the Registration Code from our site. Otherwise, the software will be expired after evolution period (15 days). Before you get the code, you have to jot down some information in your Reception software. Note down the Serial Number and Authorization code shown provided in your software Then, go to our web site at www.teleeye.com to register a user account and get your Registration Code. The code will send to your via e-mail. If you want to use this software on another PC, you need to uninstall the software first. During the un-installation, a Un-registration Code will be obtained. Then you need to Multi-site(WRS3-M)
TeleEye III+ Reception Software User Guide PAGE 99 re-register at www.teleeye.com again with the Software Serial Number, the new Authorization Code and the Un-registration Code. Control Panel The multi-site TeleEye III+ Software (i.e. WRS3-M) screen layout is as follows: Select Site Site Name TeleEAR controls Connection information Site 1 Site 2 Site 3 Site 4 How to Select Site Click S1, S2, S3 and S4 control pages to select site 1, 2, 3 and 4 respectively. When selecting one site, the other sites would not be affected because all the sites are treated independently. Note Multi-site(WRS3-M)
TeleEye III+ Reception Software User Guide PAGE 100 Each site has a colour associated with it. Site 1 is red Site 2 is green Site 3 is blue Site 4 is yellow The user can know which site is under monitor by seeing the time being updated with the image. The user has to select the right site before setting properties of Camera, Alarm, Control and Aux. If alarm standby is selected, the computer will listen to all the sites. Auto-arrange can be used to optimise screen display. Multi-site Single Screen When you click on multi-site single screen, the screen will be divided into 4 regions. Images of site 1 will be displayed at the upper left corner, images of site 2 will be displayed at the upper right corner. Images of site 3 and 4 are displayed at the bottom left and bottom right corner respectively. Site 1 red Site 2 green Multi-site single screen Site 3 Blue Site 4 Yellow Multi-site(WRS3-M)
TeleEye III+ Reception Software User Guide PAGE 101 Multi-site Quad Screen When you click on multi-site quad screen, the screen will be divided into 4 regions. Each region will further be divided into 4 parts. Images will be displayed sequentially within each region. Site 1 Site 2 Multi-site quad screen Site 3 Site 4 Multi-site Auto-arrange When you click on Multi-site Auto-arrange button, the screen display will be optimised so that as many high-resolution pictures can be displayed as possible. By referring to the time being updated with the images, the user knows which sites are under monitor. Multi-site(WRS3-M)
TeleEye III+ Reception Software User Guide PAGE 102 Multi-site auto arrange Hang-up Click the Disconnect icon or Connections > Disconnect. You can select the site you want to disconnect for the TeleEye III+ Software. Check to disconnect Multi-site(WRS3-M)
TeleEye III+ Reception Software User Guide PAGE 103 Site Information Site information shown on the Information dialog box is independent for each site. On the dialog box, you can obtain specific information about the site you desire. Select View -> Information -> Site x (x is the site number) to show the Information dialog box for the site you want. Electronic Patrol The multi-site TeleEye III+ Software has independent patrol scheduler for each site. Click Scheduler on the Patrol menu to open the schedule log. There are 4 tabs, each associates to a remote site. You can click in the appropriate tab to program the schedule for the site. Enable the Auto Run on Program Start check box if you want the patrol to be started automatically when the software is launched. For information about how to program the schedule, please refer to Section 3 Making Connection -> Electronic Patrol. Multi-site(WRS3-M)
TeleEye III+ Reception Software User Guide PAGE 104 Problem 11 TROUBLE SHOOTING I try connecting to the transmitter using the software within a network. But the connection cannot be made and there is no video updating on the software. Solution Make sure you have configured the transmitter properly using the Transmitter Configuration program. Make sure you have connected the transmitter in the network through the hub properly. Make sure the transmitter is power on. Make sure the video source is plugged into the transmitter video connector. Problem I try dialing to the remote site through the Phone Book menu, but dial failed message appears. Solution Make sure the modem is switched ON. Make sure you have the modem settings correct. Use Control Panel/Modems/Diagnostics/More Information to check if the modem is properly installed. Make sure the phone line is connected to the jack on the modem. For more details, please refer to your modem installation manual. Problem I have dialed up to a TeleEye III+ site as usual but failed to establish communication link between modems. Solution SECTION Place the call again. Telephone company routes even local calls differently each time you call. Trouble Shooting
TeleEye III+ Reception Software User Guide PAGE 105 Call a different modem to see if the problem persists, if necessary. The problem may be with the modem you first tried to call. Problem I have typed a correct password, but UNREGISTERED TRANSMITTER message is appeared and the modem hang-up when I connected to the remote site. Solution Make sure you have completed the transmitter registration procedure from the Transmitter Registration menu. For more information, please refer to the Registering the Transmitter Session. Problem Too many transmission errors when I am monitoring the remote site. Solution You might have a bad phone line. Place the call again. The phone company routes even local calls differently each time you call. Lower the serial port rate in Serial Port Setting. Disable any TSRs (Terminate and Stay Resident programs, for example, anti-virus utilities) that are running. If you are using a laptop or notebook computer, please disable the power saving feature since this feature affects the data acquisition from UART. Problem No Alarm Dial-back when an alarm is triggered. Solution Make sure you have completed the information table under the Transmitter menu. Make sure the reception software is in standby mode. Problem Cannot select camera. Trouble Shooting
TeleEye III+ Reception Software User Guide PAGE 106 Solution Camera can be selected only when they are properly installed. You can do so in Sources under the Camera menu. Problem Pan/Tilt/Zoom does not function. Solution Check the ID of Remote PTZ control unit. (please refer to the installation guide) Try to increase the holding period in the PTZ setup window. Make sure the pan/tilt head and zoom lens are usable. Problem The image quality is unacceptable. Solution Try to increase the quality setting in the control menu. Adjust the brightness, contrast or the camera. Make sure your windows display setting is in high color mode in Windows Control Panel. Problem Cannot hang-up with the remote site. Solution Make sure a correct modem driver is installed. For more details, please refer to your modem installation manual. (Don't use standard modem driver) Problem I can t connect to remote site, what happened? Solution Trouble Shooting
TeleEye III+ Reception Software User Guide PAGE 107 Make sure you have configured the IP address, Subnet Mask.etc setting to the transmitter. Please refer to the Section 4. Problem What is Remote Public Addressing? Answer Remote Public Addressing enable users to transmit audio signals from the monitoring site to the remote sites through a microphone, a telephone network and a audio output equipment. Problem What is the difference between Remote Mic. Gain, Local Mic. Gain and Volume? Solution Remote Mic. Gain is the gain of the microphone in the remote site while Local Mic. Gain is the gain of the local microphone. Volume refers to the volume of the local speaker. One can increase the Remote Mic. Gain or Volume when the received voice signal is weak. Problem Can I associate two audio sources to one camera? Solution It is supposed that one audio source should be associated to one camera. Problem Can I associate one audio source to two cameras? Solution You can associate one audio source to up to four cameras. Trouble Shooting