Security Level: The Enterprise Journey to a Cloud based Data Centre www.huawei.com Author/ Email: Neo Teck Guan/ teckguan.neo@huawei.com Version: V1.0 (20131113) HUAWEI TECHNOLOGIES CO., LTD.
Content 1. DC Challenges and Market Trend 2. Roadmap to Cloud Data Centre 3. Huawei s End-to-End Data Centre Solutions 4. Use Cases 5. Conclusion HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 2
IT Services Complex Scope of Services BCP & DR Services BCP/DR Services BCP/DR planning BCP/DR testing DR DC hosting Account Management Network Mgmt Business Operations Service Delivery Program Delivery 3 rd Party Mgmt Security audit services Network Management Customer Account Mgmt Business operations Service delivery Program delivery Security audit services 3 rd party performance mgmt 3 rd party contract mgmt ITIL Processes Common Services Services Desk Operations Monitoring DC Hosting Prod/DR DC Mgmt Remote technical support Helpdesk call mgmt Customer Sat. Survey Service portal mgmt Service request mgmt Vendor performance mgmt Server monitoring Network monitoring Database monitoring Application monitoring Security monitoring DC Operations DC Facilities mgmt DC capacity mgmt Cross Functional Reporting Configuration mgmt Change mgmt Problem mgmt Incident mgmt Availability mgmt Service Level mgmt Release mgmt App Mgmt Services Application Mgmt Application Development Application Enhancement Application Maintenanace Server Mgmt (Unix, WinTel, Linux, Solaris) Database Mgmt Security Services Server administration Server monitoring OS Config & mgmt Server security and Anti-virus Resource usage and trend Server upgrade & patch mgmt Server login and scripts mgmt Disk, file and share mgmt Remote Connectivity Mgmt Database administration Database performance mgmt Database security Database export/import Database reorganisation Database upgrade & patching Database migration Data Replication/Sync Policy and Standard mgmt Audit and Compliance mgmt Storage Mgmt Backup/ Restore Mgmt Messaging Mgmt Application Operations Enterprise Computing Services SAN base mgmt SAN reporting SAN volume copy SAN volume replication SAN Performance mgmt Firmware upgrade/patching Backup mgmt Restore mgmt Media mgmt E-mail mgmt SMTP gateway mgmt E-mail security mgmt Product control Job scheduling Application monitoring End-User Computing On-site Services Desktop Mgmt Inventory Mgmt Install Asset Adds, Moves & Changes Hardware support Deskside support Remote System mgmt Application packaging Software distribution Software deployment Image mgmt Mobile devices mgmt Hardware inventory mgmt Software invnetory mgmt HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 3
IT Services DC Related Scope of Services BCP & DR Services BCP/DR Services BCP/DR planning BCP/DR testing DR DC hosting Account Management Network Mgmt Business Operations Service Delivery Program Delivery 3 rd Party Mgmt Security audit services Network Management Customer Account Mgmt Business operations Service delivery Program delivery Security audit services 3 rd party performance mgmt 3 rd party contract mgmt ITIL Processes Common Services Services Desk Operations Monitoring DC Hosting Prod/DR DC Mgmt Remote technical support Helpdesk call mgmt Customer Sat. Survey Service portal mgmt Service request mgmt Vendor performance mgmt Server monitoring Network monitoring Database monitoring Application monitoring Security monitoring DC Operations DC Facilities mgmt DC capacity mgmt Cross Functional Reporting Configuration mgmt Change mgmt Problem mgmt Incident mgmt Availability mgmt Service Level mgmt Release mgmt App Mgmt Services Application Mgmt Application Development Application Enhancement Application Maintenanace Server Mgmt (Unix, WinTel, Linux, Solaris) Database Mgmt Security Services Server administration Server monitoring OS Config & mgmt Server security and Anti-virus Resource usage and trend Server upgrade & patch mgmt Server login and scripts mgmt Disk, file and share mgmt Remote Connectivity Mgmt Database administration Database performance mgmt Database security Database export/import Database reorganisation Database upgrade & patching Database migration Data Replication/Sync Policy and Standard mgmt Audit and Compliance mgmt Storage Mgmt Backup/ Restore Mgmt Messaging Mgmt Application Operations Enterprise Computing Services SAN base mgmt SAN reporting SAN volume copy SAN volume replication SAN Performance mgmt Firmware upgrade/patching Backup mgmt Restore mgmt Media mgmt E-mail mgmt SMTP gateway mgmt E-mail security mgmt Product control Job scheduling Application monitoring End-User Computing On-site Services Desktop Mgmt Inventory Mgmt Install Asset Adds, Moves & Changes Hardware support Deskside support Remote System mgmt Application packaging Software distribution Software deployment Image mgmt Mobile devices mgmt Hardware inventory mgmt Software invnetory mgmt HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 4
Problems with the Traditional IT Infrastructure Problems Purchase hardware Install software Low server utilization and high costs Verify services Long provision time Long service expansion and rollout duration Inelastic chimney-type development Slow fault recovery time HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 5
DCs Require New Rules Shorter service lifecycle and IT commercialization IT service requirements The gap widens. IT budget Complexity reduces efficiency. IT service offering 2003-2008 2008-2009 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 6
Cloud Computing Improves DCs' IT Service Innovation Capabilities 66% 655 participants in the Gartner DC survey were asked: "Will you deploy a private cloud in 2014 for your enterprise?" 66% answered "Yes." Industrial DCs improve agility and efficiency. Private cloud Service IT requirements Shortened service provisioning time IT service offering 35-50% Chief Information Officers (CIOs) in enterprises expect that Internet service technologies and creative models can be adopted to release infrastructure Source: and Gartner, operation Inc. resources. Public services are transferred to the public cloud Public cloud Cloud computing may help improve IT service capabilities; however, IT service management faces more challenges. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 7
Common Goals Elastic resource pool Reduce hardware platform expenditure Deploy services more flexibly Deploy service more promptly Reduce the service downtime HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 8
Solution: Infrastructure Virtualization Reduce the number of servers, improve server utilization, and reduce power consumption. Roll out services quickly, automatically manage services, and provide quality services for customers. Server consolidation Quick and automatic service rollout Virtualized infrastructure Elastic resources Resource pool management High availability Provide resources flexibly based on service requirements. Uses a high availability (HA) system, reduce the service interruption time, and improve service reliability. It is the ultimate solution to use the cloud computing technology and virtualize the infrastructure. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 9
Content 1. DC Challenges and Market Trend 2. Roadmap to Cloud Data Centre 3. Huawei s End-to-End Data Centre Solutions 4. Use Cases 5. Conclusion HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 10
Enterprise Roadmap to Cloud Data Centre Maturity of DC Services DC Helpdesk Asset Management DC/Server/Network Monitoring * CMM: Capability Maturity Model DC Performance Reporting ITIL (CMM* 2-3) High Density DC Zone ISO 27001 BCP Cloud Selfservice Portals DRP P2V SOC Migration Server NOC Consolidation Service Automation Solution Virtualisation Platform ITIL (CMM* 4-5) Usage-base Billing Enterprise Cloud Data Centre Low PUE green DC Highly reliable and agile DC infrastructure High degree of DC service automation PAYU DC services Time HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 11
Enterprise Roadmap to Cloud Data Centre Cloud DC End-state Benefits Business Values Low PUE green DC Highly reliable and agile DC infrastructure High degree of DC service automation PAYU DC services Lower Data Centre overall operation costs Maximized Business Systems availability Improve DC efficiency. More agile IT infrastructure to meet with changing business needs Improved visibility of IT costs and better alignment of IT budgets to Business initiatives HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 12
Content 1. DC Challenges and Market Trend 2. Roadmap to Cloud Data Centre 3. Huawei s End-to-End Data Centre Solutions 4. Use Cases 5. Conclusion HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 13
HUAWEI Data Center Capabilities 服 务 1 ( 带 宽 ) 产 品 (IDC) 服 务 2 (IP 地 址 使 用 ) 服 务 n ( 安 全 服 务 ) 2M 10M 100M 1000M 1 个 2 个 32 个 基 本 增 强 全 面 Consulting and Plan In-depth design and implementation, and customization Cloud Services IaaS PaaS SaaS Marketplace Delivery and Maintenance Professional Consulting Service Market, competition, and customer analysis Business analysis, plan, and operation suggestions Work plan and development suggestions O&M consulting and agent maintenance L4: Operation management support platform L3: Services L2: IT infrastructure Network Resources mgmt Network mgmt Service mgmt Bandwidth renting Hosting Host renting L1: Data Centre room Security Room and device location renting Enterprise post office Domain name registration Computing Virtual host VPS Storage Firewall Anti-DDos and anti-virus Online storage and backup IDS Cloud computing Cloud storage E2E virtualization Operation mgmt Cloud services Elastic host Virtual desktop Green data center Full-scenario energy saving solution Integrated Support Services Plan management Organization structure management Purchase management Quality management Evaluation and optimization Cooling Surge protection and grounding Unified cabling system Cabinet system Inner decoration Centralized monitoring system Power supply system Fire control system Energy saving design and application of components (air conditioner and power supply system) Professional maintenance service HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 14
Huawei IT data center solution product race Global 50~200 200+ FusionCube FusionSphere Big Data FusionInsight X6000 for DC X8000 Rack Server E9000 Convergent architecture HVS85T/88T nterprise Mini-VDI 1U 2S RH1288 VDI 2U 2S RH2285 RH2288 2U 4S RH2485 4U 4S / 8U 8S RH5885 E6000 Dorado2100 Dorado5100 N8000 UDS S9700 CE12800 NE40 NE80 NE5000 cluster USG elog VSM SME/ Branch ES3000 SSD Card S2200T S5600T AP6600 S5800T AP7100 AP6300 S6800T AR G3 S2700 Micro DC HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 15 TSM NE20 S5700 UTM S7700 AVE SAG SVN S9300 isoc OIC UMA NIP Modular DC Anti DDOS SIG Container DC Expandable/Reliability Distributed DC Cloud DC
Huawei's Understanding of DC Management Service ITaaS Web Builder OSs Database (DB) Cloud host Cloud storage FusionSphere Management Cloud service management Service Automation IT service management Resource pool management IT operation management Security resource pool Computing resource pool Network resource pool Storage resource pool Device resource pool Facility management DC DC 1 DC 2 DC n Based on resource pool management, the FusionSphere solution focuses on service automation and provides E2E DC management for customers. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 16
Functional Architecture of FusionSphere Portal Customer portal Self-service portal Service catalog Management portal Unified alarm display Unified report display Administrator todo list SSO Unified access control Service catalog Cloud service management Cloud service management Operations Product management Charging and report management Management Service center IT service management SLA management Problem management Order management Customer or user management Resource scheduling Event management Configuration management Change management Resource management Control Resource and template Application deployment management Resource coordination Resource control and automation Resource allocation and automation Resource allocation Resource monitoring Server monitoring Middleware monitoring IT operation management Service impact analysis Alarm Topology Performance Report Network monitoring Application monitoring Storage monitoring Database monitoring Monitoring Alarm management Energy consumption management Environment monitoring Facility management 3D equipment room visualization Capacity management Power monitoring Virtualized resources Non-virtualized resources Facility Virtualized resources Non-virtualized resources Data center 1 Data center N Facility HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 17
FusionSphere Platform Agnostic Cloud OS ITSM/BSM(IBM/HP/CA/BMC ) BSS/OSS/CRM API FusionManager FusionSphere(Virtualization Management) SmartUVP Huawei Cluster UHM(Universal Hardware Management) VMware vcenter Microsoft Cluster KVM Cluster Huawei, IBM, HP servers Huawei, CISCO network devices Huawei, IBM, EMC storage HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 18
Customer Self Service Portal Service Components at a Glance Legend: Cloud Service Components: VPC VFW VM FWACL NetACL SAN ASPF SNAT UDS Public IP Network VLB VPC VPC1 VFW VFW1 Network1 (Routed) Network2 (Internal) VM1 VM2 SAN UDS Customer NetACL Public IP VLB FWACL ASPF SNAT Network3 (Internal subnet) VM3 VM4 SAN UDS VPC VPC2 NetACL Public IP VLB VFW VFW2 FWACL ASPF SNAT Network4 (Routed) Network5 (Internal) Network6 (Internal subnet) Network Internet Firewall Switch Server Storage UDS VM5 VM6 VM7 VM8 SAN SAN UDS UDS VM SAN UDS HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 19
Visual Mgt, Improves Operation & Maintenance Experience Display physical location and running status of devices, make O&M easier Overview Modular view/ Cabinet view Power distribution view Report view HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 20
Infrastructure management: the basis of IT O&M management Infrastructure discovery Proactive performance monitoring and cause analysis Traffic analysis and capacity planning Automatically discovers infrastructure. Creates an association model. Predicts performance and associates between devices and alarms. Isolates and solves problems. Analyzes network traffic and customer behavior in real time, and predicts device capacity. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 21
Service O&M management: establishing upper-layer service mapping to monitor service quality and risks Visualized E2E service performance Impact analysis on service quality and risk Service assurance (SA) and SLA report Creates an E2E service model. Integrates third-party monitoring tools. Arranges O&M tasks by priority. Ensures service continuity. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 22
Application performance management: monitoring application performance status Visualized E2E transactions Monitoring user experience Proactive performance management Connects transaction performance to the infrastructure. Displays service impact for associated users. Detects and locates faults, and finds the causes. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 23
Content 1. DC Challenges and Market Trend 2. Roadmap to Cloud Data Centre 3. Huawei s End-to-End Data Centre Solutions 4. Use Cases 5. Conclusion HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 24
China Mobile - Traditional IDC Management For Its Southern Base Project background Huawei solution advantages As the largest carrier in China, China Mobile focuses on innovating and developing new profit growth points. Underpinned by cloud computing applications, the southern base of China Mobile represents an IDC demo project. China Mobile has discovered a new commercial mode and established a large-scale, intensive IDC, greatly increasing its market share. Customer benefits The third-party IDC comprehensive operation and management platform is widely compatible with heterogeneous virtualization platforms, thus providing a complete management system. The integrated IDC comprehensive management platform improves management efficiency. The multi-dimensional IDC monitoring solution ensures high quality services. Unified architecture for service operation and management Two-dimensional graphics for resource management Monitors all types of IT devices ITIL service management HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 25
StarHub IDC: SaaS Service Operation Management StarHub is a leading Singaporean telecommunications company. However, the severe homogeneity of its traditional IDC services and lack of innovation led the company to seek a Huawei solution. The two partner s have deployed a cloud platform to attract ISVs and develop SaaS services, which has boosted StarHub's brand equity, international influence, and leading marketing position. Driving forces Flexible and cost-effective solution Cloud host services for various applications Efficient operations for multiple enterprises Quick response to enterprise service requirements Product Phase 1 Phase 1 Phase 2 2 Phase 3 3 Customer benefits Sustainable benefits from leasing computing, storage, and network resources Constructs IaaS infrastructure Provides VM leasing services for customers Implements full cloud services including VPC, VFW, ELB, UDS, etc.. Launches SaaS and provides abundant applications. Constructs an application platform with ISV. Attracted VIP customers from Singapore, America, and China. Implemented a new commercial mode for the IDC through device resale in the region. Charges are levied at a flat monthly rate and based on CPU usage HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 26
Content 1. DC Challenges and Market Trend 2. Roadmap to Cloud Data Centre 3. Huawei s End-to-End Data Centre Solutions 4. Use Cases 5. Conclusion HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 27
Cloud Data Centre What can you do? New DC P2V Migration Server migration New DC Design & Build Container DC Temporary DC Cloud Platform Enterprise Existing DC Co-location Cloud Service Providers High Density Zone Server Hosting Rack consolidation HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 28
Enterprise Roadmap to Cloud Data Centre Maturity of DC Services Modular data center DC Helpdesk Asset Management Converged Infrastructure E9000 Blade DC/Server/Network Monitoring * CMM: Capability Maturity Model FusionSphere ITIL (CMM* 2-3) High Density DC Zone DC Performance Reporting Big Data FusionInsight ISO 27001 BCP Cloud Selfservice Portals DRP P2V SOC Migration Server NOC Consolidation Service Automation Solution Virtualisation Platform ITIL (CMM* 4-5) Usage-base Billing Enterprise Cloud Data Centre Low PUE Green DC Highly Reliable and Agile DC Infrastructure High degree of DC service automation PAYU DC services Time HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 29
In summary If you have not started the Virtualisation journey, you need to start now! If you have already deployed the virtualised platform, is it running efficiently? Is the degree of IT service automation efficiently implemented? Do you have a IT self-service portal for your customers? Huawei has the complete Cloud Data Centre solutions and support services for the Enterprises. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential 30
Thank you Thank you!! www.huawei.com www.huawei.com Copyright 2011 Huawei Technologies Co., Ltd. All Rights Reserved. The information in this document may contain predictive statements including, without limitation, statements regarding the future financial and operating results, future product portfolio, new technology, etc. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied in the predictive statements. Therefore, such information is provided for reference purpose only and constitutes neither an offer nor an acceptance. Huawei may change the information at any time without notice.