ONLINE ACCOUNTABILITY FOR EVERY DEVICE Quick Reference Guide V1.0
TABLE OF CONTENTS ACCOUNT SET UP Creating an X3watch account DOWNLOADING AND INSTALLING X3WATCH System Requirements How to install on a Mac How to install on Windows How to install on ios How to install on Android GETTING STARTED WITH X3WATCH ACCOUNT DETAILS Name your account Select your timezone Invite your first partner ACCOUNTABILITY PARTNERS AND REPORTS Customize your report day Viewing your accountability reports BLOCK PORN How to turn website blocking on How to turn website blocking off ACCOUNT MANAGEMENT Updating your billing information Downgrading your account to Free edition Obtaining support for your X3watch Premium product FREQUENTLY ASK QUESTIONS How do I allow a website? How do I block a website? How do I name my computers and devices? How does website blocking work? How to I turn instant alerts on or off? When are instant alerts sent to accountability partners? How do I recover my password? How do I disable Safari on ios? What does X3watch monitor on my computers and devices? Can I change the username/email address on my account? page #2 page #2 page #4 page #4 page #5 page #7 page #9 page #10 page #11 page #11 page #12 page #12 page #13 page #13 page #14 page #15 page #15 page #15 page #16 page #16 page #17 page #18 page #19 page #19 page #20 page #21 page #23 page #24 page #25 page #25 page #25 page #26 page #28 page # 1
1. Create an X3watch Account STEP 1 - Select Your Plan: Choose between two great options. Monthly plans offer a lower up-front cost while our Annual plans have a 20% savings built right in! STEP 2 - Add Extras: Choose any additional products you would like to include. Annual plans receive a discount on X3watch Pure workshops! After making your selection (if any), CLICK NEXT STEP 3 - Create your account: Enter your email address and a password. Note: Your email address will serve as your X3watch username. page # 2
STEP 4 - Enter your billing information: Enter your credit card number, first and last name, address and verification information. CLICK SUBMIT Note: You will be ask to review your order and then submit it again to process your payment! page # 3
2 (A) Downloading and Installing X3watch System Requirements: Mac OS: Mac system with an Intel processor running Mac OS 10.8.5 or newer. Windows: Windows system running Vista, 7, or 8. ios: 6, 7, or 8. Android: 4.0 through 4.2.2 and is optimized for standard 4 to 7 inch handsets page # 4
2 (B) How to install on Mac Using your Safari browser, log into your X3watch account by clicking here and then follow the steps below STEP 1: After you sign in, click the "Downloads" button in the navigation bar. STEP 2: Click the MAC icon to begin the download. STEP 3: Click the X3watch.dmg file in your Downloads Folder STEP 4: Click the X3watch installer to begin. An Install window will appear. Follow the on-screen instructions to continue the installation process. *DURING THE INSTALLATION, YOUR MAC WILL ASK YOU FOR YOUR COMPUTER S PASSWORD. YOU WILL HAVE TO ENTER THIS IN ORDER TO COMPLETE THE INSTALLATION. STEP 5: After the installation has completed, you will see two windows. page # 5
STEP 6: Go ahead and log into X3watch using your username (your email address) and password. STEP 7: Begin browsing. Once you have signed into the X3watch app on your computer, you are ready to begin browsing. A restart is no longer required! page # 6
2 (C) How to install on Windows To download and install X3watch, you will need to log into your account. If you have not already done so, click here to log in. After you have logged in, follow these steps to download and install X3watch: Note: These instructions correspond to the Internet Explorer browser. STEP 1: Click the "Downloads" button in the navigation bar. STEP 2: Click PC icon to begin the download. STEP 3: When ask to run or save X3watch, click RUN STEP 4: Click NEXT when the Installer begins. STEP 5: Click ACCEPT on the license agreement screen. page # 7
STEP 6: Now, click the INSTALL button. *WINDOWS SECURITY/ USER ACCOUNT CONTROL MAY PROMPT YOU TO CLICK NEXT BEFORE PROCEEDING! STEP 7: Once the installer is done, click FINISH and restart your computer when prompted. STEP 8: When prompted, enter your X3watch username (email address) and password and click LOGIN! STEP 9: Begin Browsing. You are now ready to browse the web or configure your settings. A restart is no longer required. page # 8
2 (D) How to install on ios Follow the instructions below to download and install X3watch onto your ios device. STEP 1: Login to your X3watch account by Clicking Here STEP 2: Click "Downloads" in the navigation bar. STEP 3: Click the ios icon and we ll take you directly to the X3watch app in the itunes store. STEP 4: Download the app to your device and open it (the icon will appear on your home screen). STEP 5: Login to the app by using the very same username and password you utilized to login to your premium account. *YOU CAN ALSO OPEN THE APP STORE ON ANY OF YOUR IOS DEVICES AND SEARCH FOR X3WATCH. DOWNLOAD THE APP DIRECTLY TO THE DEVICE AND LOGIN USING THE VERY SAME USERNAME AND PASSWORD YOU UTILIZED FOR YOUR PREMIUM APP. STEP 6: After installing X3watch to any of your ios devices, remember to disable Safari. page # 9
2 (E) How to install on Android From your Android device: STEP 1: Login to your X3watch account by Clicking Here STEP 2: Click "Downloads" in the navigation bar. STEP 3: Click the Android icon and we ll take you directly to the downloads page in the GooglePlay store. STEP 4: Click Install to download and install the app. STEP 5: Click the app icon and login using the same username and password you utilized for your Premium account. STEP 6: Once logged in, you can begin browsing the internet. page #10
Getting Started with X3watch: Account Details When you add new partners to your X3watch account, your name identifies you to those individuals. This helps them identify valid requests and gets you on the road to becoming accountable online. I. Name your account Follow these steps to name your X3watch account and add other account details: STEP 1: Sign into your X3watch account here. STEP 2: Click PROFILE in the navigation bar. STEP 3: Enter your First and Last name. STEP 4: Enter your mobile (or landline) telephone number. STEP 5: Click UPDATE PROFILE button to save your data. page #11
II. Select your timezone By selecting the correct time zone, you ll ensure that you (and your partners) have the most relevant information in your accountability reports. Follow these steps to set the timezone for your account: STEP 1: Click PROFILE in the navigation bar. STEP 2: Select your time zone from the drop down box. It s located right before the Blocking section. STEP 3: Click UPDATE PROFILE to save your time zone setting. III. Invite your first partner A good story requires more than one character. Invite your first partner to receive weekly accountability reports. Doing this creates conversation and will enrich your life story. Here e how to add your first partner: STEP 1: Click PARTNERS in the navigation bar. STEP 2: Enter the First and Last Name of your first accountability partner. STEP 3: Enter your partner s email address. Optional: Select the Send email on filtering violation if you d like your partners to receive an instant notification anytime someone tries to visit a flagged or blocked website. STEP 4: Click ADD PARTNER to complete. Note: We ll send your partner an email inviting them to become your partner. Once your partner accepts the invite, you ll see receiving emails in green alongside your partner s name! page #12
Getting Started with X3watch: Accountability Partners and Reports I. Customize Your Report Day X3watch Premium allows you to select a specific weekday that your reports are sent to your partners. Here's how: STEP 1: To change the day your accountability reports are sent by X3watch, log into your account by clicking here. STEP 2: Click the Settings" button in the navigation bar at the top of the page. STEP 3: Click the "Report Date drop-down menu and select the new day you want your reports to be sent. STEP 4: Click Update Settings" to save the changes. page #13
II. Viewing Your Accountability Reports X3watch Premium makes it easy to view your accountability report online. There are the three ways you can take a look: Note: You must be signed into your X3watch account to view reports. Click here to sign in. Method 1: Send Reports to Partners This option will email your accountability reports to everyone on your "Partners" list. Think of it as a "report on demand". Method 2: Search by Date Range This allows you to select a specific block of days to obtain reports for. Method 3: Last 90 Days Want a quick look at your account's most recent browsing activity? Then this report is for you! Selecting this option will pull an accountability report for the ninety day period (including the current day). Please note that it may take a moment to assemble and display this report. page #14
Getting Started with X3watch: Block Porn Turning Website Blocking On and Off To turn on website blocking, follow these easy steps. STEP 1: Sign into your X3watch account by clicking here. STEP 2: Click the "Profile" option in the navigation bar. STEP 3: Scroll down just a bit until you see "Blocking" STEP 4: Check mark the box along side "Enable Blocking". This will turn website blocking on. STEP 5: Click the Update Profile button to save the changes. To turn off website blocking, follow these easy steps. STEP 1: Sign into your X3watch account by clicking here. STEP 2: Click the "Profile" option in the navigation bar. STEP 3: Scroll down just a bit until you see "Blocking" STEP 4: Remove the check mark from the box along side "Enable Blocking". This will turn website blocking off. STEP 5: Click the Update Profile button to save the changes. Note: When website blocking is OFF, inappropriate websites will be allowed through the filter. page #15
Account Management I. Updating your billing information By signing into your X3watch online, you can update the credit card details used to pay for your annual or monthly subscription. STEP 1: Log into your account here. When you have logged in, click the "PROFILE" link the navigation bar at the top of the page under the X3Watch logo. STEP 2: Click the "Manage my Subscription" button: STEP 3: Enter your new billing information and confirm the changes. CLICK NEXT to confirm your changes. page #16
II. Downgrading your account to Free edition If you decide that you would like to downgrade your Premium account to the free account, follow these steps. Note: You will continue to have access to Premium services until your current subscription period expires. All sales of X3watch are final, including auto-renewals. Please review our refund policy here: https:///refund-policy/ To downgrade your X3watch Premium subscription, please log into your account here and complete the following steps: Step 1: Click the "Profile" tab. Step 2: Click the "Manage My Subscription" button. Step 3: Scroll down and click the "Cancel Your Subscription" button. Step 4: Confirm that you wish to cancel your X3watch Premium subscription. There will be no further renewals of your X3watch account. page #17
Obtaining Support X3watch Premium subscribers: We have several ways for you to obtain support for your X3watch Premium product. Our Support Portal: For helpful videos, articles and our online Getting Started guide, please visit our website at support. Submit a support request: Premium subscribers can submit a support request to our team by click on Submit A Request on our support portal at support. Email Us: Email our support team at support@ X3watch Free Users: Check out our helpful support articles at support. Submit a bug report to us at support@ page #18
How do I allow a website? STEP 1: Sign into your X3watch account by clicking here: STEP 2: Once you have logged into your account, click the "SETTINGS" button located in the navigation bar at the top of the web page. STEP 3: Allow a website. To allow a website, click the "whitelist sites" button. STEP 4: Enter the website you wish to allow. Now are you ready to allow a website. Simply add the web site's address into the designated field on the page, and then click the purple button that says "Add URL To Whitelist. The web site should appear in the list below. page #19
How do I block a website? STEP 1: Sign into your X3watch account by clicking here: STEP 2: Once you have logged into your account, click the "SETTINGS" button located in the navigation bar at the top of the web page. STEP 3: Block a Website: To block a website, click the "blacklist sites" button. STEP 4: Enter the website you wish to block: Now are you ready to block a website. Simply add the web site's address into the designated field on the page, and then click the purple button that says "Add URL to Blacklist". The web site should appear in the list below. page #20
How do I name my computers and/or devices? Custom names improve accountability reports by making them easier to read. Each entry will show you what computer or device visited each website on the report. Take a look at the sample report below to see custom device names in use. To re-name your computer or device, follow the instructions provided below. Please note: Currently the Android OS itself does not support this feature. Mac OS X 10.8.5 and up: STEP 1: Click the Apple icon STEP 2: Select System Preferences STEP 3: Click on the Sharing icon In the Computer Name field, change the name of the device to anything you desire. This is going to change the name on the system, and it s what will appear in your Device Usage and your X3watch accountability reports going forward. Once you ve finished re-naming your device, close out of System Preferences. page #21
Windows 8: STEP 1: Open your Start screen and go to PC Settings (note: you may want to use the search bar to find this option) STEP 2: Click PC and Devices STEP 3: Click PC Info STEP 4: On the right side of the window, click Rename PC STEP 5: When the window appears, type in a new name for your computer and then click Next. STEP 6: After the system verifies the change, you ll need to restart in order for the changes to take effect. Windows 7 and earlier: STEP 1: Click Start STEP 2: Right click Computer and select Properties STEP 3: Click Change Settings (located underneath Computer name, domain, and workgroup settings) STEP 4: Click Change where it says Computer Name STEP 5: Click OK to confirm the changes. ios 6 (and up): STEP 1: From the home screen click Settings STEP 2: Click General STEP 3: Click on About STEP 4: Select the Name field and then enter the name you d like to give your ios device. Once you re finished, click the Home button (round button at the bottom of the device) to return to the home screen. page #22
How does Website Blocking work? X3watch monitors website activity that takes place on your computer. Whenever you browse the internet, X3watch is monitoring and reviewing the websites being opened by both the user and the computer. These websites are then evaluated by X3watch's filtering algorithm first by matching the site against our global database of known inappropriate websites, and then by running a scan on the page where we look for various trigger words. X3watch also checks the websites against any custom whitelist or blacklist that you have set up in your administrator settings. If X3watch finds that a webpage is in our global blacklist database, in your custom blacklist, or if the number of trigger words on the page exceeds the allowed threshold in X3watch, the website is blocked. If a website is blocked by X3watch, it will be added to your online activity report, the weekly activity report and if you have Instant Alerts turned on, an notification email will be sent to the accountability partners you have configured for your account. X3watch works on all major browsers including Safari, Firefox and Chrome and Internet Explorer on desktop operating systems such as Windows and Mac OS. page #23
How do I turn instant alerts on or off? Instant alerts are notifications that you or your partner receive regarding certain activity that takes place on your X3watch account. These notifications can be turned on or off for each partner on your X3watch account. Note: Turning notification off for one partners does not effect a different partner on your account. STEP 1: Log into your X3watch account on our website at www. STEP 2: Click the Partners button in the navigation bar. STEP 3: Find the partner you wish to adjust this setting for. When you find the partner, you can change the setting for notifications. STEP 4: Choose the best option for your partner. To send this partner notifications, check mark the box alongside Send email on violations. To stop sending this partner notifications, remove the check mark box alongside Send email on violations. Be sure to click the Update button to save your changes! page #24
When are instant alerts sent to accountability partners? X3watch sends Instant Alerts for the following actions: Add or Remove an Accountability Partner Whitelist or Blacklist a website Visit an inappropriate website Uninstall X3watch Turn website blocking on or off. How do I recover my password? Step 1: Visit www./users/password/new Step 2: Enter your email address (your email address doubles as your X3watch username). Step 3: Wait for the Password Reset Email to arrive. When it does, enter a new password for your account. *If you cannot remember the email address you used when you created your X3watch account, you can submit a support request at support. or email us at support@. Please note: Our customer service-support representatives do not have access to account passwords. Our representatives use the same password reset tool available to our customers. We cannot speed up password recovery. How do I disable Safari on ios? Disable Safari on ios by following these simple steps: STEP 1: From your device's home screen, click the Settings app STEP 2: Scroll down and select General STEP 3: Select Restrictions STEP 4: Enter (or create) your restrictions passcode STEP 5: Switch the toggle next to Safari to the OFF position page #25
What does X3watch monitor on my devices? Windows computers: X3watch monitors your computers website activity. Whenever you browse the internet, X3watch is looking at the websites being opened by the user and the computer. These websites are then evaluated by X3watch first by matching the site against our global database of inappropriate websites, and then by running a scan on the page where we look for various trigger words. X3watch works on all major browsers including Internet Explorer, Firefox, Chrome and Safari. Mac OS computers: X3watch monitors the website activity on your Mac computer. Whenever you browse the internet, X3watch is looking at the websites being opened by both the user and the computer (this traffic looks the same). These websites are then evaluated by X3watch - first by matching the site against our global database of inappropriate websites, and then by running a scan on the page where we look for various trigger words. X3watch works on all major browsers including Safari, Firefox and Chrome. ios (iphone, ipad, ipod Touch): X3watch monitors your ios devices website activity inside the X3watch app. Whenever you browse the internet using the X3watch app, X3watch is looking at the websites being opened by the user and the device. These websites are then evaluated by X3watch first by matching the site against our global database of inappropriate websites, and then by running a scan on the page where we look for various trigger words. X3watch for ios only monitors website browsing when that browsing takes place via our ios application. Other third-party applications are not monitored or reported. Examples of third-party apps include Facebook, YouTube, and Google. Android tablets and smartphones: X3watch monitors your Android devices website activity inside the X3watch app, as well as the Firefox and Chrome browsers. X3watch Application: Whenever you browse the internet using the X3watch app, X3watch is looking at the websites being opened by the user and the device. These websites are then evaluated by X3watch first by matching the site against our global database of inappropriate websites, and then by running a scan on the page where we look for various trigger words. Inappropriate websites are then blocked (Premium subscribers) and are included on the weekly accountability report. page #26
Chrome and Firefox Browsers for Android: Whenever you browse the internet using the Chrome browser, X3watch is looking at the websites being opened by the user and the device. These websties are then evaluated by X3watch first by matching the site against our global database of inappropriate websites and then by running a scan on the page where we look for various trigger words. Inappropriate websites are then logged on the weekly accountability report. X3watch does not block websites on Chrome or Firefox browsers on Android devices. Please Note: X3watch for Android only monitors website browsing when that browsing takes place via the X3watch, Chrome and Firefox applications. Other third-party applications are not monitored or reported. Examples of third-party apps include Facebook, YouTube, and Google. page #27
Can I change the username/email address on my account? The username (email address) on your X3watch account can be changed by customer service. To contact us and request a change, please submit a support request on our website at support. or by navigating directly to: https://support./hc/en-us/requests/new When you submit your request, be sure to include the following information: You current username (email address) Name on your X3watch account The new email address you would like us to use. page #28