Wharf T&T bmail 2010 bmail End User Guide Version 1.0
Menu How to Activate New Account (Manual) -------------------------------------- 3 How to Manage E-mail Messages ----------------------------------------------- 4 How to Manage Folders----------------------------------------------------------- 5 How to Add a New Contact ------------------------------------------------------ 6 How to Import Contacts ---------------------------------------------------------- 7 How to Create a New Event in the Calendar --------------------------------- 8 How to Import Events into the Calendar-------------------------------------- 9 How to Enable and Disable Spam Filtering Function --------------------- 10 How to Add Safe Senders-------------------------------------------------------- 11 How to Add Safe Distribution Lists ------------------------------------------- 12 How to Add Block Senders ------------------------------------------------------ 13 How to Enable Auto-reply Function ------------------------------------------ 14 How to Create your Own Signature ------------------------------------------- 15 How to Enable E-mail Forwarding -------------------------------------------- 16 How to Change a User Name --------------------------------------------------- 17 How to Change the Password--------------------------------------------------- 18 How to Localize the User Account --------------------------------------------- 19 How to Set up Microsoft Outlook ---------------------------------------------- 20 Version 1.0 2 Wharf T&T Limited 2010
How to Activate New Account (Manual) 1. Go to https://www.lotuslive.com/ 2. Click on Log In 3. Enter E-mail Address (User Account) and Password 4. Click on Log In 5. Enter the Initial Password, New Password 6. Click on Continue Version 1.0 3 Wharf T&T Limited 2010
How to Manage E-mail Messages 1. Click on Add a folder tab 2. Type the desired folder name and Click on OK 3. Store e-mail messages by dragging and dropping messages into folders Version 1.0 4 Wharf T&T Limited 2010
How to Manage Folders 1. Click on Manage folders tab 2. Click on the Rename tab 3. Type the desired name and Click on OK 4. Click on the Delete tab to remove a folder Version 1.0 5 Wharf T&T Limited 2010
How to Add a New Contact 1. Login to bmail and Click on Contacts tab on the top menu. 2. Click on the New Contact tab 3. Type the information of the New Contact Person and Click Save tab. Version 1.0 6 Wharf T&T Limited 2010
How to Import Contacts 1. Export you Contact list from your existing email client in either vcard or.csv file formats Tip: For best results use the UTF-8 format. 2. From bmail select the Contact tab. 3. Click on the Import Contacts button. 4. Browse for your exported contacts file. 5. Click Import Contacts. Note: Currently Lotus Notes and Microsoft Outlook clients are the only supported clients for the Import process. However additional contact imports from other mail systems may be possible if they support contact export to vcard or csv format in UTF-8. Version 1.0 7 Wharf T&T Limited 2010
How to Create a New Event in the Calendar 1. Login to bmail and Click on Calendar tab on the top menu. 2. From the list of tasks for either the personal or corporate calendar, select Create event. 3. Type the event details and Click on the Save button. Version 1.0 8 Wharf T&T Limited 2010
How to Import Events into the Calendar 1. Login to bmail and Click on Calendar tab on the top menu. 2. From the list of tasks for either the personal or corporate calendar, select Import events. 3. Click Browse to select the.ics file used to store your calendar events. 4. After you select the.ics file, click Import. If the import process requires more than a few seconds, a status message should indicate that the calendar events are being imported. The import process can take a while (more than several minutes). During the import process, you can use LotusLive bmail. Version 1.0 9 Wharf T&T Limited 2010
How to Enable and Disable Spam Filtering Function 1. Login to bmail and Click on Preferences tab on the top menu. 2. In the navigation area, click Spam Settings. 3. Click on the Turn on filter to enable spam-filtering function 4. Click on the Turn off filter to disable spam-filtering function Version 1.0 10 Wharf T&T Limited 2010
How to Add Safe Senders 1. Login to bmail and Click on Preferences tab on the top menu. 2. In the navigation area, click Spam Settings. 3. Click on the Add or remove safe senders 4. Type the e-mail address or domain name and Click Add 5. Click on Remove to delete an existing safe sender Version 1.0 11 Wharf T&T Limited 2010
How to Add Safe Distribution Lists 1. Login to bmail and Click on Preferences tab on the top menu. 2. In the navigation area, click Spam Settings. 3. Click on the Add or remove safe distribution lists 4. Type the safe address and Click Add 5. Click on Remove to delete an existing safe distribution lists Version 1.0 12 Wharf T&T Limited 2010
How to Add Block Senders 1. Login to bmail and Click on Preferences tab on the top menu. 2. In the navigation area, click Spam Settings. 3. Click on the Add or remove safe blocked senders 4. Type the blocked sender and Click Add 5. Click on Remove to delete an existing blocked sender Version 1.0 13 Wharf T&T Limited 2010
How to Enable Auto-reply Function 1. Login to bmail and Click on the Preferences tab on the top menu. 2. Click on the Auto-reply tab on the left hand menu. 3. Select the option to Automatically send the following mail to all incoming email messages. Then Type the desired auto-reply message (for example a Vacation notice) and Click on the Save button. You can also deactivate Auto-reply by selecting Off option and then click on Save tab. Version 1.0 14 Wharf T&T Limited 2010
How to Create your Own Signature 1. From bmail, go to Preferences. 2. In the navigation area, click Signature. 3. Select the option to include the following text at the end of each outgoing message. Then Type the desired signature and Click on the Save button. You can also deactivate Signature by selecting No option and then click on Save tab. Version 1.0 15 Wharf T&T Limited 2010
How to Enable E-mail Forwarding 1. Login to bmail and Click on Preferences tab on the top menu. 2. Click on the Forwarding tab on the left hand menu. 3. Type the e-mail address to use when forwarding e-mail messages. 4. Click Save. A confirmation e-mail message is sent to the bmail e-mail address and to the e-mail address specified in the mail forwarding section. To start the mail forwarding process, follow the instructions in the confirmation e- mail. 5. To cancel e-mail forwarding function, select No forwarding and Click on Save tab Version 1.0 16 Wharf T&T Limited 2010
How to Change a User Name 1. Login as a User and click on My Account tab. 2. You now have options to change the Name. 3. Type a desired name and Click on Save Changes Version 1.0 17 Wharf T&T Limited 2010
How to Change the Password 1. Login as a User and click on My Account tab. 2. You now have options to change the Password 3. Enter Old Password, New Password and Confirm Password 4. Click on Save Changes Version 1.0 18 Wharf T&T Limited 2010
How to Localize the User Account 1. Login as a User and click on My Account tab. 2. You now have options to change the Name. 3. Select desired Language and Time Zone 4. Click on Save Changes Version 1.0 19 Wharf T&T Limited 2010
How to Set up Microsoft Outlook 1. Click "Start", choose "Programs", then select "Microsoft Outlook 2. Click "Tools" and then select "Accounts". Version 1.0 20 Wharf T&T Limited 2010
3. In the tab page of "Mail", click "Add", and then select "Mail". 4. Input your "Name"(e.g. Chan Tai Ming) in the "Display Name" field and click "Next" to continue. Version 1.0 21 Wharf T&T Limited 2010
5. Input your "E-mail Address" in "E-mail Address" field (e.g. kurtyeung@wharftt.mail.lotuslive.com) and click "Next" to continue. Version 1.0 22 Wharf T&T Limited 2010
6. Enter "Incoming Mail Server Name*" in the "Incoming Mail Server" field and "Outgoing Mail Server Name*" in the "Outgoing Mail Server" field, then click "Next". An example of "Incoming Mail Server Name" & "Outgoing Mail Server Name" formats are in the followings. (comma replaced by hyphen) E-mail Domain: wharftt.com POP3: wharftt -com-pop.mail.lotuslive.com (port: 995) IMAP: wharftt -com-imap.mail.lotuslive.com (port: 993) SMTP: wharftt -com-smtp.mail.lotuslive.com (port: 465) Version 1.0 23 Wharf T&T Limited 2010
7. Enter your "Username" and "Password" in "Account Name" field and "Password" field respectively. Then, click "Next". [P.S: Do not choose Log on using Secure Password Authentication (SPA) ] 8. Choose "Connect using my local area network (LAN)" to save the settings. Version 1.0 24 Wharf T&T Limited 2010
9. Click "Finish" to save the settings. 10. Click "Properties", choose Server, select My server requires authentication and click Apply Version 1.0 25 Wharf T&T Limited 2010
11. Click "Properties", choose Advanced, Enter 465 to Outgoing mail (SMTP) and 993 to Incoming mail (IMAP), and Click Apply to save the settings. (P.S: Please SSL Secure Connection) Note: The set-up procedures will be different on different versions of Microsoft Outlook. Therefore this user guide does not cover all set up procedures for each version of Microsoft Outlook. However, the end user only has to check about - Log-in ID and Password - Outgoing Mail Server and Incoming Mail Server - SSL Encryption and Authentication The bmail can not only be applied to Microsoft Outlook, but also other e-mail clients. Version 1.0 26 Wharf T&T Limited 2010