GPS/Cellular Messenger Intelligent GPS Mobile Sensor with Integrated Cellular Transceiver



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Product : GPS/Cellular Messenger Intelligent GPS Mobile Sensor with Integrated Cellular Transceiver Trimble Navigation Limited Mobile Positioning Products 645 North Mary Avenue Sunnyvale, CA 94086 U.S.A. +1-800-827-8000 in North America +1-408-481-8000 International FAX: +1-408-481-7744 Trimble Navigation Limited Latin America Office 6505 Blue Lagoon Drive Suite 120 Miami, FL 33126, U.S.A. +1-305-263-9033 FAX: +1-305-263-8975 Trimble Navigation Singapore PTE Limited 300 Beach Road #34-05, The Concourse Singapore 199555 SINGAPORE +65-296-2700 FAX: +65-296-8033 MN-MCTLG.DOC Rev A May 1997 Page 1

Table of Contents HOW TO USE THIS CATALOG...3 OBJECTIVE...3 NOTES...3 GPS/CELLULAR MESSENGER...4 SOURCE: GPS/CELLULAR MESSENGER DATA SHEET TID 10812 (2/97)...5 GPS/CELLULAR MESSENGER TAIP MESSAGES...6 CATALOG...7 GPS/CELLULAR MESSENGER...7 GPS/CELLULAR MESSENGER WITH VOICE...9 BASE STATION SOFTWARE...10 MINIATURE GPS ANTENNA BUNDLES - FOR MESSENGER UNITS 26243-20 AND 26243-20 (8800)...11 MINIATURE GPS ANTENNA SEPARATES - FOR MESSENGER UNITS 26243-20 AND 26243-20 (8800)...12 MINIATURE GPS ANTENNAS & CABLE (SEPARATES)...13 FOR MESSENGER UNITS 26243-20 AND 26243-20 (8800)...13 MINIATURE GPS BULKHEAD ANTENNA BUNDLES...13 FOR MESSENGER UNITS 26243-20 AND 26243-20 (8800)...13 FOG GPS ANTENNA BUNDLES - FOR MESSENGER UNITS 26243-10...14 FOG GPS ANTENNA SEPARATES - FOR MESSENGER UNITS 26243-10...15 FOG GPS ANTENNAS & CABLE...15 MINIATURE BULKHEAD GPS ANTENNA CABLE SPECIFICATIONS...16 FOG BULKHEAD GPS ANTENNA CABLE SPECIFICATIONS...16 GPS/CELLULAR MESSENGER PACKAGED SYSTEMS...17 GPS/CELLULAR MESSENGER : REPLACEMENT ITEMS...18 CABLES...19 TRIMBLE FTP SITE...20 SAMPLE GPS/CELLULAR MESSENGER CONFIGURATION...21 SAMPLE FLEETVISION FOR WINDOWS CONFIGURATION...23 TRIMBLE ORDER FORMS...25 PROMOTIONAL ITEMS ORDER FORM...26 LITERATURE ORDER FORM...27 MN-MCTLG.DOC Rev A May 1997 Page 2

How to Use this This catalog is designed to help you prepare quotations and purchase orders for Trimble Wireless Systems products. To meet customer needs, you typically need to select and specify a particular system configuration, identifying the accessories required to use the receiver effectively. The catalog provides an overview of the product line followed by a list of all component parts, sample receiver configurations and base station software requirements, cable assembly drawings and the current price list. Objective The objective of this product catalog is to provide useful information about ordering Trimble products. Having organized and complete product information enables sales and reseller staff to write more accurate and complete quotations for their customers. Better quotations lead to more accurate customer purchase orders. With more accurate purchase orders there are likely to be fewer processing delays within Order Administration, manufacturing and pack-out are completed quicker, and packing errors are reduced. As a result, customers receive products meeting their needs and receive them when they want them. Notes 1. 2. MN-MCTLG.DOC Rev A May 1997 Page 3

GPS/Cellular Messenger The GPS/Cellular Messenger intelligent GPS mobile sensor integrates GPS and cellular technology into an easy-to-install, plug-and-play solution. Capitalizing on its extensive experience in public sector AVL (with dozens of solutions), Trimble has turned its field-proven AVL building blocks into an affordable solution for commercial fleets. Using a state-of-the-art Trimble GPS receiver, Messenger delivers location information and vehicle status in any weather, anywhere a vehicle travels. To provide fast and reliable communications, Messenger includes a 3-watt, AMPS-compatible cellular telephone and modem. In addition, Messenger uses application firmware specifically designed for commercial fleets. Security: Messenger is ideal for enhanced driver and cargo security. Four switch-closure inputs connect to a variety of security peripherals such as silent alarms and rear door sensors. When these switch closures are activated, vehicle status and location are immediately sent to an operations center. Once this occurs, four output drivers are available to remotely activate other security peripherals like sirens and ignition lock-out. They can also activate a vehicle s electric door locks. Along with these features, Messenger supports Time/Distance Reporting (TDR) and region entry/exit reporting. Messenger is also small enough to mount discreetly in any vehicle. Accountability: Messenger can store up to 3000 positions and events. This data is accessible at any time, either over-the-air or through Messenger s serial port. This data provides complete location history, which improves route training and verification. It also enhances customer service by verifying when and where a vehicle has traveled. Efficiency: Messenger can be upgraded to support a handset for voice communications. By providing only one cellular number for both voice and data (vehicle location and status), Messenger ensures cost-effective communications. Cellular usage can be further minimized by limiting calls to pre-programmed numbers. Fleet Management Software: Managing Messenger-equipped fleets requires sophisticated software. Trimble s FleetVision for Windows software (or software available from Trimble VARs) delivers that capability. FleetVision software is cost-effective for commercial fleets and is easyto-install and use. A few clicks of the mouse are all it takes to view vehicle locations on a map display. Messenger has a number of other features that streamline fleet operations, including a power management option--shutting down non-essential components when a vehicle is not in operation. It also supports cellular PIN codes which are used by cellular carriers to combat fraud. Remarkably flexible, Messenger supports a wide variety of commercial fleet applications, including high-value cargo tracking, stolen-vehicle recovery, messaging, data collection, and more. An authorized Trimble reseller can help determine the best configuration for any application. By incorporating security, accountability, efficiency, and more into one mobile sensor, Trimble delivers the most advanced, intelligent communications sensor available to commercial fleet owners. MN-MCTLG.DOC Rev A May 1997 Page 4

Source: GPS/Cellular Messenger Data Sheet TID 10812 (2/97) MN-MCTLG.DOC Rev A May 1997 Page 5

GPS/Cellular Messenger TAIP Messages The Trimble ASCII Interface Protocol (TAIP) is a Trimble-specified digital communication interface based on printable ASCII characters over a serial data link. TAIP was designed specifically for mobile positioning applications but has become common in a number of other applications because of its ease of use. TAIP supports both scheduled and polled responses from the Messenger. For communication robustness, the TAIP protocol optionally supports checksums on all messages. It also provides the user with the option of tagging all messages with the unit s user defined identification number (ID). This enhances the functional capability of the unit in a network environment. In addition, given the printable ASCII format of all communication, TAIP is ideal for use with mobile data terminals, seven bit modems and portable computers. The table below lists the TAIP messages supported by the Messenger firmware release 4.13 and above. Message Description AM Alarm CS Connect Status DA Destination Address DL Data Logging DS Dial String ED Event Define EL Event Report (Long Format) EV Event Report FR Flag Register GR Region ID Vehicle ID IP Initial Position LN Long Naviation Message PM Power Management PV Position/Velocity Solution PW Password RM Reporting Mode RT Reset SS Signal Status ST Status TD Time and Distance Reporting TM Time/Date TX Text Message VA Authorized Voice Number VC Voice Command VR Version Number X2 Extended Diagnostics Message 2 X3 Extended Diagnostics Message 3 MN-MCTLG.DOC Rev A May 1997 Page 6

GPS/Cellular Messenger Product Ordering Details Accessories supplied Accessories need to purchase separately Messenger - 26243-10 Communications Protocols: Circuit Switched AMPS Order: 26243-00 1 x Power & I/O Cable 1 x FOG Bulkhead GPS Antenna Bundle (24129-20) OR 1 x FOG Magnetic Mount GPS Antenna (23527-30)) Unit Part No.: 26243-10 (on back of unit) 1 x Voice Upgrade Kit (31106-00) Messenger - 26243-20 Communications Protocols: Circuit Switched AMPS Order: 26243-00 Unit Part No.: 26243-20 (on back of unit) 1 x RS-232 Cable (31585) Reseller should source cellular antennas from third parties 1 x Power & I/O Cable 1 x Mini Bulkhead GPS Antenna Bundle (31604-00, 32442-00, 32456-00 or 32455-00) OR 1 x Mini Magnetic Mount GPS Antenna (31584) 1 x Voice Upgrade Kit (31106-00) 1 x RS-232 Cable (31585) for local configuration Reseller should source cellular antennas from third parties Messenger - 26243-20 (8800) Communications Protocols: Circuit Switched AMPS Order: 26243-00 Unit Part No.: 26243-20 (8800) (on back of unit) 1 x Power & I/O Cable 1 x Mini Bulkhead GPS Antenna Bundle (31604-00, 32442-00, 32456-00 or 32455-00) OR 1 x Mini Magnetic Mount GPS Antenna (31584) 1 x Voice Upgrade Kit (31106-00) 1 x RS-232 Cable (31585) for local configuration Reseller should source cellular antennas from third parties MN-MCTLG.DOC Rev A May 1997 Page 7

Optionally, resellers may order the mini bulkhead antennas (31192-00 and 32434) without cables and source cables from third parties, as long as the cables meet Trimble specifications. MN-MCTLG.DOC Rev A May 1997 Page 8

GPS/Cellular Messenger with Voice Product Ordering Details Accessories supplied Accessories need to purchase separately Messenger with Voice 1 x Power & I/O Cable Communications Protocols: Circuit Switched AMPS Order: 31107-00 Includes Unit Part No.: 26243-20, or -20 (8800) (on back of unit) 1 x Cellular Handset 1 x Voice Installation Kit 1 x RJ-45 Connector 1 x Filter 1 x Mini Bulkhead GPS Antenna Bundle (31604-00, 32442-00, 32456-00 or 32455-00) OR 1 x Mini Magnetic Mount GPS Antenna (31584) 1 x RS-232 Cable (31585) 2 x Stuffer Caps Reseller should source cellular antennas and handset mounts from third parties Messenger Handset Communications Protocols: Circuit Switched AMPS Order: 31106-00 1 x Cellular Handset 1 x Voice Installation Kit Reseller should source cellular antennas and handset mounts from third parties 1 x RJ-45 Connector Upgrades Unit Part No.: 26243-10, -20, or -20 (8800) to Voice Operation 1 x Filter 2 x Stuffer Caps MN-MCTLG.DOC Rev A May 1997 Page 9

Base Station Software Product Ordering Details Accessories supplied Accessories need to purchase separately FleetVision 2.1 For Windows (ETAK) FleetVision Version 2.0 for Windows with ETAK maps Order: 31600-10 1 x FleetVision Software CD 3 x ETAK Maps for USA 1 x Training Manual Depending on type of communications network used, need to purchase the following third party equipment: For Placer 45x/CDPD: CDPD Modems For Placer 45x/MAP27: MAP27 Base Radio For Messenger: Hayes compatible Bell 212A modem(s) FleetVision 2.1 For Windows (MapInfo) FleetVision Version 2.0 for Windows with MapInfo support Order: 31600-20 1 x FleetVision Software CD 1 x Training Manual Depending on type of communications network used, need to purchase the following third party equipment: For CDPD: CDPD Modems For MAP27: MAP27 Base Radio For Messenger: Hayes compatible Bell 212A modem(s) Maps for the region, contact MapInfo: USA: Tel:800.327.8627 Internet: www.mapinfo.com Email: sales@mapinfo.com Overseas: See web site for regional sales offices Internet: www.mapinfo.com MN-MCTLG.DOC Rev A May 1997 Page 10

Miniature GPS Antenna Bundles - For Messenger Units 26243-20 and 26243-20 (8800) Product Ordering Details Accessories supplied Accessories need to purchase separately Mini. Bulkhead GPS Ant. (gasket/flange) Bundles 5m Cable TNC to SMB Straight TNC order: 31604-00 Right angle TNC order: 32442-00 Custom Cable: see cable specifications below. 1 x Min B/Head Ant. w/ flange 1 x Cable (see ordering details) none Mini. Bulkhead GPS Ant. (gasket) Bundles 5m Cable TNC to SMB Straight TNC order: 32456-00 1 x Min B/Head Ant. w/o flange 1 x Cable (see ordering details) none Right angle TNC order: 32455-00 Custom Cable see cable specifications below. Maximum Panel Thickness = 3/16 (0.1875 ) Mini. Magnetic GPS Ant. 5m Cable, NOT CE READY none none order: 31584 MN-MCTLG.DOC Rev A May 1997 Page 11

Miniature GPS Antenna Separates - For Messenger Units 26243-20 and 26243-20 (8800) Product Ordering Details Accessories supplied Accessories need to purchase separately Mini. Bulkhead GPS Ant. (gasket/flange) Order: 31192-00 Reseller Provided Custom Cable: see cable specifications below. 1 x Min B/Head Ant. w/ flange and gasket 1 x Cable (see specifications) Mini. Bulkhead GPS Ant. (gasket) Bundles Order: 32434 Reseller Provided Custom Cable: see cable specifications below. 1 x Min B/Head Ant. w/o flange but with gasket 1 x Cable (see specifications) Maximum Panel Thickness = 3/16 (0.1875 ) Mini. Magnetic GPS Ant. 5m Cable, NOT CE READY none none order: 31584 MN-MCTLG.DOC Rev A May 1997 Page 12

Miniature GPS Antennas & Cable (Separates) For Messenger Units 26243-20 and 26243-20 (8800) NOTE: If is insufficient space between mounting surface & headliner due to the TNC connectors then use FOG antennas. 1 Miniature Bulkhead GPS Antenna TNC (with gasket and flange, no cable) 31192-00 2 Miniature Bulkhead GPS Antenna TNC (with gasket, no cable or flange) 32434 3 Straight 5m Cable TNC to SMB 30893 4 Right Angle 5m Cable TNC to SMB 31193 5 Miniature Magnetic Mount GPS Antenna (5m cable) NOT CE READY 31584 Miniature GPS Bulkhead Antenna Bundles For Messenger Units 26243-20 and 26243-20 (8800) 1 Miniature Bulkhead GPS Antenna Bundle (5m ST cable/gasket/flange) 31604-00 2 Miniature Bulkhead GPS Antenna Bundle (5m RT cable/gasket/flange) 32442-00 3 Miniature Bulkhead GPS Antenna Bundle (5m ST cable/gasket) 32456-00 4 Miniature Bulkhead GPS Antenna Bundle (5m RT cable/gasket) 32455-00 MN-MCTLG.DOC Rev A May 1997 Page 13

FOG GPS Antenna Bundles - For Messenger Units 26243-10 Product Ordering Details Accessories supplied Accessories need to purchase separately Fog GPS Bulkhead Ant. With 6m Cable Order: 24129-20 1 x FOG B/Head Ant. w/ flange and gasket 1 x Cable 1 x Right angle adaptor (if necessary) Fog GPS Magnetic Ant. 5m Cable order: 23527-30 none none MN-MCTLG.DOC Rev A May 1997 Page 14

FOG GPS Antenna Separates - For Messenger Units 26243-10 Product Ordering Details Accessories supplied Accessories need to purchase separately Fog GPS Bulkhead Ant. 1 x cable Without Cable order: 24129-00 6m Cable only: SMA(M)- SMB(F) RG316 6m order: 23529 OR Reseller Provided Custom Cable: see cable specifications below 1 x FOG B/Head Ant. with flange and gasket 1 x right angle adaptor (if necessary) Fog GPS Magnetic Ant. 5m Cable order: 23527-30 none none FOG GPS Antennas & Cable 1 Fog GPS Antenna, Bulkhead Mount w/ flange 6m Cable 24129-20 2 Fog GPS Antenna, Bulkhead Mount 24129-00 3 Fog GPS Antenna, Magnetic Mount, 5m 23527-30 4 Cable Assembly SMA(M)-SMB(F)RG316 6m 23529 5 Right Angle Adaptor 22380 MN-MCTLG.DOC Rev A May 1997 Page 15

Miniature Bulkhead GPS Antenna Cable Specifications Cable Connector: To Placer RG316/U, Teflon Jacket 42dB/100ft. Nominal Attenuation @ 1.5GHz SMB, Female, Gold Plated (AMP p/n 414170-1 or 414091-1) Connector: To Antenna TNC, Male, Straight Plug, Gold Plated (AMP p/n 222506-5) or TNC, Male, Right Angle Plug, Gold Plated (AMP p/n 414173-3) Max Cable Loss Max Cable Length Vendor < 10dB < 7m (24 ft.) DC Electronics FOG Bulkhead GPS Antenna Cable Specifications Cable Connector: To Placer Connector: To Antenna Max Cable Loss Max Cable Length Vendor RG316/U, Teflon Jacket 42dB/100ft. Nominal Attenuation @ 1.5GHz SMB, Female, Gold Plated (AMP p/n 414170-1 or 414091-1) SMA, Male, Straight Plug, Gold Plated (OMNI-SPECTRA 2031-5012-02 or equivalent) or SMA, Male, Right Angle Plug, Gold Plated (RADIALL R125771-001 or equivalent) < 10dB < 7m (24 ft.) DC Electronics MN-MCTLG.DOC Rev A May 1997 Page 16

GPS/Cellular Messenger Packaged Systems For pilot programs and quick starts, GPS/Cellular Messenger Packaged Systems may be best. They come with all the cables and base station software. 1 GPS/Cellular Messenger Starter System (Etak) 33794-00 or GPS/Cellular Messenger Starter System (MapInfo) 33795-00 or GPS/Cellular Messenger Development System 33796-00 or GPS/Cellular Messenger Gold System (Etak) 33798-00 or GPS/Cellular Messenger Gold System (MapInfo) 33799-00 Packaged Systems include: p/n Item 33794-00 33795-00 33796-00 33798-00 33799-00 26243-00 1 x GPS/Cellular Messenger 31106-00 1 x Voice Upgrade Kit 31584 1 x Mini Mag Mount GPS Antenna 5m cable 27351 1 x Mag Mount Cellular Antenna 3m cable 31585 1 x Messenger RS-232 DB9 Straight-Through M to F 1.8m (6ft) 31600-10 1 x FleetVision for Windows Ver 2.1 + ETAK (on CD) Includes US maps (3 CDs) 31600-20 1 x FleetVision for Windows Ver 2.1 + MapInfo (on CD) NO MAPS included. 28364-00 GPS/Cellular Messenger SDK 26991-00 GPS/Cellular Messenger Installation & Operations Manual (Rev A, June 1995) NOTE: The manual (and updates) will be available on TRIMBLE s FTP site. MN-MCTLG.DOC Rev A May 1997 Page 17

GPS/Cellular Messenger : Replacement Items 1 Mini Bulkhead GPS Antenna TNC (gasket/ flange, no cable) 2 Mini Bulkhead GPS Antenna TNC (gasket, no cable or flange) 3 Mini Bulkhead GPS Antenna Straight cable TNC to SMB, 5m 4 Mini Bulkhead GPS Antenna Right Angle cable TNC to SMB, 5m 5 Mini Magnetic Mount GPS Antenna, 5m Cable NOT CE READY 31192-00 32434 30893 31193 31584 6 FOG Bulkhead GPS Antenna with flange/gasket 24129-00 7 FOG Bulkhead GPS Antenna cable 23529 8 FOG Magnetic Mount GPS Antenna 23527-30 9 GPS/Cellular Messenger Handset 30587 10 GPS/Cellular Messenger Voice Installation Kit 30588-00 11 RS-232 DB9 Straight-Through M to F 1.8m (6ft) 12 GPS/Cellular Messenger Power & I/O Cable 0.9m (3ft) 31585 27231 MN-MCTLG.DOC Rev A May 1997 Page 18

Cables NOTE: For detailed drawings please refer to Placer GPS 450/455 Installation & Operations Manual, Appendix B: Mechanical Drawings. Placer GPS 450/455 RS232-9 pin Straight-through M to F p/n 31585 GPS Antenna Cable Straight TNC to SMB 5m p/n 30893 GPS Antenna Cable Right angle TNC to SMB 5m p/n 31193 MN-MCTLG.DOC Rev A May 1997 Page 19

Trimble FTP Site How to get to it What you will find ftp.trimble.com\pub\tracking\ The...\tracking\ area uses product name to group the information, as follows:...\readme.txt = general information about what's available...\contents.txt = what each sub-dir contains...\fleetvision = Product: FleetVision for Windows...\placer = Products: Placer GPS 450/455/455DR...\messenger = Product: GPS/Cellular Messenger...\general = General information that applies to all products Under each product, you will find some or all of the following topics:...\readme.txt = general information about what's available...\contents.txt = what each sub-dir contains...\faq = Frequently asked questions...\doc = Documentation, including manuals & application notes...\software = Updates and patches...\util = Program Utilities...\demo = Demonstration programs, if any are available MN-MCTLG.DOC Rev A May 1997 Page 20

Sample GPS/Cellular Messenger Configuration NOTE: For first time buyers (qualified resellers), GPS/Cellular Messenger Packaged Systems may be best. 1 GPS/Cellular Messenger 26243-00 or GPS/Cellular Messenger with Voice 31107-00 Note: Includes Power & I/O Cable. 2 Miniature Bulkhead Mount Antenna Bundles w/flange w/o Flange Antenna + Cable Straight, TNC to SMB, 5m 31604-00 32456-00 or Antenna+ Cable Right Angle, TNC to SMB, 5m 32442-00 32455-00 Note: Use Antenna with Flange if mounting surface thicker than 1/10 inch Note: Use cable with right-angle TNC if insufficient space between mounting surface and headliner Note: If insufficient space between mounting surface & headliner then use Bulkhead Fog antenna bundle p/n=24129-20 (inc. 6m cable) or Miniature Magnetic Mount Antenna 5m Cable 31584 Note: Not approved for CE countries 3 Messenger Cable, includes: 31585 1 x RS-232, DB9 Straight-Through M to F, 1.8m Note: Customer can get the RS232 cables locally at computer store. 4 GPS/Cellular Messenger Installation & Operations Manual 26991-00 Note: Recommend one per customer/reseller. Note: The manual will be available on Trimble FTP site. MN-MCTLG.DOC Rev A May 1997 Page 21

Customer supplied Accessories & Services 1 Automotive Peripherals Many suppliers 2 Cellular Antennas Many suppliers MN-MCTLG.DOC Rev A May 1997 Page 22

Sample FleetVision for Windows Configuration NOTE: For first time buyers (qualified resellers), GPS/Cellular Messenger Packaged Systems may be best. 1 FleetVision for Windows Version 2.1 + ETAK (on CD) 31600-10 includes US Maps (3xCDs) or FleetVision for Windows Version 2.1 + MapInfo (on CD) 31600-20 DOES NOT include any maps 2 FleetVision for Windows Version 2.0 User s Manual Not available FleetVision for Windows Version 2.0 Training Manual 31191-00 Customer supplied Accessories & Services 1 Customer using CDPD Network: a) Peer to Peer Configuration: Need CDPD modem See Placer GPS 450, section: Customer supplied Accessories & Services for modem details Need IP Address Need WINSOCK b) Leased/ISDN Line to the CDPD Service Provider Need Leased/ISDN Line Need Leased Line Modem/ISDN Modem Need WINSOCK c) Accessing CDPD Network via Internet Need Account with Internet Service Provider Need software to access the Internet inc. WINSOCK Need IP addresses fro both CDPD modems - available from the CDPD network provider. TRUMPET from Trumpet International NEWT from NetManage Inc PCSI Winsock from PCSI Reflections from Walker Richer & Quinn Inc. The CDPD modem supplier may also supply a WINSOCK, check modem documentation. Need an IP address Supplied by ISP Need Hayes compatible Modem Need Telephone Line MN-MCTLG.DOC Rev A May 1997 Page 23

2 Customer using MAP27 Network: MAP27 Base Radio Phillips PRM80 (with RS422 converter to RS232) TAIT 2040 with firmware V5.10+, need a 15pin to 9pin RS232 cable 3 Customer using Circuit Switched AMPS Need modem Any Hayes compatible Bell 212A modem (per serial port) Serial Expansion Ports (optional) DigiCHANNEL PC/8 from DigiBoard - 8 serial port expansion board 4 Customer using MapInfo mapping System: MapInfo HQ - USA Need MapInfo Maps for the desired region Tel:800.327.8627 www.mapinfo.com Note: MapInfo markets its products in 59 different countries, check your region for a local office. email: sales@mapinfo.com MN-MCTLG.DOC Rev A May 1997 Page 24

Trimble Order Forms MN-MCTLG.DOC Rev A May 1997 Page 25

Promotional Items Order Form Please call or fax: +1-800-827-8000 in North America +1-408-481-8000 International Fax: +1-408-481-7781 MN-MCTLG.DOC Rev A May 1997 Page 26

Literature Order Form Please call or fax: +1-800-827-8000 in North America +1-408-481-8000 International Fax: +1-408-481-7781 MN-MCTLG.DOC Rev A May 1997 Page 27