The strongest ticket and POS solution based on the best financial management system
Some of our references
Future-proof all-in-one solution for your line of business with unlimited options for expansion NP Retail NP Ticketing NP Event Management NP Ticketing Online NP Member Card NP Booking NP Access Control NP Member Card Online NP Booking Online NP Entertainment is a module-based solution, which is updated continuously and expanded if necessary. When choosing NP Entertainment you will get an all-in-one platform for management of tickets, finances, bookkeeping, store, statistics and web shop. NP Entertainment, based on Microsoft Dynamics NAV, is an ERP system with more than two million users globally. Therefore, the foundation of your solution is built on the best financial management system the market has to offer. A large NAV house with solid experience NaviPartner is one of the largest Dynamics NAV houses in Denmark and employs 80 employees. With more than 20 years of experience in developing IT solutions for the retailing industry, NaviPartner has acquired unique skills in delivering and maintaining complete financial management solutions. Our solutions cover the entire spectrum of software, hardware, implementation, training and hosting as well as support. Solutions built around effective delivery and secure maintenance We have a field-proven hardware setup for our POS solution, which is quick and effective to implement. Additionally, we have a broad experience with setting up and integrating specific solutions like for instance printing armbands. Kick-off meeting with our consultant Before implementing your new ticket solution, we arrange a kick-off meeting. Together with our retail consultant, you can go through your wishes regarding the structure and construction of your specific solution based on the contractual basis. We work in the cloud so you can keep your feet on the ground As a customer of NaviPartner, you do not have to worry about server capacity, backup or maintenance of your ticket solution. We take care of everything including hosting and support, so you can focus on developing your business. Our hotline has long opening hours Our solutions are a vital part of our customers business. For that very reason, our hotline has long opening hours. In addition, you can create support cases through our system for managing client and case information. Opening hours (UCT+1) Monday-Friday 8am 8pm Saturday 9am 4pm Sunday 10am 4pm NP Entertainment 3
NP Retail field-proven POS solution for stores and cafés NP Event Management coordination and invoicing of events Simplified administration transactions in the shop are registered in the same company as the ticket sales. The core of NP Entertainment is the stock setup thoroughly tested POS solution, NP Pre-configured POS solution Retail. It currently runs in more than Online integration for credit card 1,500 stores and on 4,500 cash registers terminal, which shortens in-store in Denmark and abroad. When selling transactions significantly gifts and souvenirs the sale goes Time-saving and fewer errors since through NP Retail. As soon as a sale is you will avoid manual counting and registered, NP Retail transfers data to stocktaking Dynamics NAV. Electronic receipt roll Option to create campaigns in the In principle, the solution for museums system (volume discounts, mix and amusement parks does not differ discounts, period discounts) significantly from the POS solutions used Integration to Dynamics NAV s by the 1,500 retail stores NaviPartner normal debtor and price currently maintains. management Display of price and discount groups NP Retail constitutes the foundation of EAN 13 digit barcodes included to be NP Entertainment. It is NP Retail with the used on your products help of the modules in NP Entertainment More than 30 advanced reports and that collects the flow of data from the sales statistics. in-store ticket sales and from your web shop if you have one. In order to start using the solution you need to define product lines, establish a The solution includes: product base, approve label layouts and Touch screen based cash register identify how much training you wish to layout in various formats receive concerning the functionalities of Chart of accounts, bookkeeping and the solution. If you are arranging group events, NP Event Management can help you monitor and keep track of the events and reduce the work related to administration and coordination as much as possible. Create the group event as a post in NAV, and NAV automatically fills in the order confirmation in Word with data. Afterwards, NAV sends the order confirmation as a PDF file to the customer. Booking facilities and resources When the event is confirmed, facilities, catering and various activities are booked automatically in Outlook and for instance the kitchen or the tour guides will be notified about the event. Simple invoice gathering The posts in NAV constitute the basis of the sales reports gathered on the invoice. Spontanious purchases can also be added to the invoice if the customer informs the name of the event when purchasing. The scanning solution is also capable of gathering invoices from a café or kiosk. The solution can be set up to send invoices to the customer as a PDF file. 4 NP Entertainment
NP Ticketing effective ticket collection, access control, and easy access to sales staticstics NP Ticketing Online sell tickets on the internet With NP Ticketing Online, your guests can purchase tickets from home or on the go. The National Museum of Denmark use NP Retail in their store and NP Ticketing for ticket sales. NP Ticketing gives you a simple and NP Ticketing can manage use of all effective way of issuing tickets directly premium cards that can be scanned and from the POS solution. The in-store validated e.g. Copenhagen Card. transaction time for ticket purchasing is reduced significantly since the credit Effective access control card terminal is integrated online in the at the cash register POS solution. Print the tickets as a receipt The validation of the tickets is conducted or on a separate ticket printer if you, for easily at the cash register or with a instance, need to print armbands. handheld device. The ticket solution can easily be adapted Easy access to sales statistics to your needs since you yourself create the Tickets sold are registered directly tickets from variations such as standard in Dynamics NAV. The system keeps ticket, family package, or a combination track of the amount of tickets sold, and ticket, where you can issue discounts to Dynamics NAV automatically calculates customers visiting several locations. the daily revenue. Thereby, you can get easy access to various statistics such as: You can set up the tickets with various forms of validity e.g. the same day as Visitors can be divided into different the ticket is issued, a week later or on a groups such as adult or child, sorted specific date in the future. on dates booked, etc. Time analysis on Additionally, the tickets can function as customer groups. vouchers with a discount in the text field e.g. Show your ticket and receive a 5% discount in the café or Revisit within ten days and receive a 50% discount. The online module manages ticket sales through a web shop. The module synchronizes to the same database as NP Ticketing. This gives you a complete view of the amount of tickets sold whether bought in the physical store or online in your web shop. Tickets sent by email The customers receive the tickets as an image file by email shortly after their purchase. This will save you time, as you do not have to hand over the tickets at the ticket counter. Electronic ticket with barcode The customer receives the ticket as an image by email. You can optimize the barcode, so it easily can be scanned directly from a smartphone screen. The mobility solution makes it easy to purchase tickets on the go The user interface on the web solution is created in a responsive design. This makes it easy and simple for the customers to order tickets on the go, while enabling them to for example skip lines and avoid potential queues at the ticket counter. NP Entertainment 5
NP Member Card increase visitor frequency and provide a breeding ground for additional sale NP Member Card Online sell memberships on the internet With NP Member Card, it is easy to create memberships, season tickets and manage the maintenance. The customer receives a membership card with a barcode. Hereafter, the membership card is now the customer s entry ticket. The solution gives you the opportunity to create different types of memberships. You can define the different types with parameters such as duration or number of entries. Analyze user behavior and increase customer loyalty The membership is connected with the customer s purchases of for example tickets and purchases with discounts in the shop and café. This enables you to analyze the behavior of your membership customers. The data gives you the opportunity to give professional service to your members and target specific offers as well as increasing customer loyalty, customer acquisition and profits. The customer creates him or herself as debtors. Shortly after doing this, the customer receives an email with username and password in order to log into the web shop. Now the customer can shop on in the web shop and change or renew his og her membership online. It is also possible to create and buy memberships as gifts. You can add an email template to your solution that will send emails to a member whose membership is close to expiring. Automatic membership renewal The membership is automatically renewed if requested by the customer. The solution can be set up with a renewal discount. This applies both in-store as well as online. NP Access Control give your customers fast access using a ticket scanner With a ticket scanner, you can swiftly validate paper tickets, membership cards, museum passes, and smartphone tickets. Regardless of the ticket being digital, printed or a card, the tickets must have a barcode or QR-code and a validity that can be validated. The scanner operates online for the system to instantly confirm if the ticket is valid. Place the ticket scanner at the ticket counter or place it by the entry gates to operate without any supervision. We have also developed an app to relieve the presure on the ticket scanner during holidays. 6 NP Entertainment
NP Booking avoid long queues and overcrowded exhibition rooms NP Booking Online your customers book their own tickets To gain access to this royal hunting lodge you need to book a ticket for a guided tour. For events with a limited amount of either print their tickets at home or have tickets e.g. a personal guided tour or them on their smartphones as an image. highly demanded event NP Booking controls how many tickets are sold for Manage the flow of visitors that event. An additional advantage of our solution is that the amount of visitors can be Selling tickets in advance spread out more evenly during opening With NP Booking, the visitors book or hours. This gives you a clear view of how buy tickets in advance. Thus, they are many employees you need present from secured entrance to the exhibition at day to day. a given time and avoid long queues or simply missing the exhibition because of a sell-out. An always updated ticket solution NP Booking Online is You do not risk selling tickets for set up as a responsive solution. exhibitions that are already sold out as the solution continuously synchronizes with NAV. If the tickets at an event are sold-out, it will not be possible to book further tickets. Tickets claimed at the cash register With the NP Booking solution the customer claims the tickets at the ticket register. If you choose to expand further to NP Booking Online, the visitors can With this online solution the customers book their own tickets for the exact date that suits them best. We create the booking solution as a subpage on your website. This is very convenient for the customers as they can book and pay for the tickets comfortably at home or on the go. The solution is set up with a responsive design. An always updated ticket solution You will never run the risk of selling tickets for sold-out dates since the solution constantly synchronizes with NAV. Save time and energy on ticket collection The customers receive the tickets automatically as an image file by email shortly after their purchase. This saves you both time and energy since you will not have to issue tickets at the ticket counter. The customers just have to bring their tickets either printed or on their smartphone and the tickets are only to be checked at the entrance. This is a clear advantage and very convenient for the customers as they just need to turn up at the exhibition at the time they have booked access for. NP Entertainment 7
Contact us for further information Peter Peulicke About NaviPartner Cell: +45 24 94 70 00 Email: pe@navipartner.dk Tonny Christian Greiner Cell: +45 23 89 77 72 Email: tcg@navipartner.dk NaviPartner s primary business area is point of sale and ticket solutions in physical stores and web shops. Our solutions run in more than 1,500 stores in Denmark and abroad. We are 80 employees spread out in our Danish offices in Copenhagen and Aarhus, as well as a Norwegian office near Oslo and our development center in Mauritius. Read more about us at navipartner.com navipartner.com