Maxxton introduces Newyse ERP: a new Hospitality Management solution for Vacation Rentals, Tourism and Holiday organizations

Transcription

1 Maxxton introduces Newyse ERP: a new Hospitality Management solution for Vacation Rentals, Tourism and Holiday organizations Maxxton is the leading company in Enterprise Resource Planning Solutions for the European hotels, campsite and vacation rentals market. Maxxton provides a totally new way of working, as we don t just sell you a new system but provide our partner-clients with the perfect solution to fit their needs. Enterprise Resource Planning (ERP) is a streamlined, fast and cost-effective way of working. It facilitates faster and less costly implementation, lowers overall IT costs, enables you to easily exploit new technology and takes your business to the online world. Multilingual and multi-currency, Newyse ERP opens your organization to the wider European audience. Page1

2 About Newyse ERP Rather than running separate systems and databases for property management, central reservations and customer relationship management, Maxxton delivers an integrated, functional, stable and open enterprise resource planning solution. Why ERP (enterprise resource planning)? The challenge today is to determine the most efficient and cost-effective means of accessing, integrating and distributing corporate information across the organization. At the same time, guests, visitors and holidaymakers must be given the best customer experience possible. This will help increase repeat visits, positive recommendations and ultimately create brand ambassadors. Maxxton was the first company in Europe to launch a fully integrated, cloud based enterprise resource planning system specifically for the hospitality industry. It facilitates faster and less costly implementation, lowers overall IT costs, enables you to easily exploit new technology and takes your business into the online world. Maxxton's solution also reduces pressure on internal IT resources and optimizes operations by matching the requirements of today and scaling your solution into the future. Driven by customer demand and industry trends, Newyse is powered by advances in product development, resulting in greater productivity and more responsiveness for your business. How it all began Netherlands-based Jean Pierre Mampaey began his career in hospitality at the tender age of 14 working as a barrier attendant at Roompot Beach Resort and Campsite. He then studied to be a systems analyst and went on to become Chief Operating Officer for two further resorts with campsites and a marina. In 1998 he established what was to become Europe's premier consultancy for hospitality, leisure and recreational lodging, employing a team of 15 first-rate specialists. In his role Mampaey travelled extensively, all the time searching for the best and most favourable business management platform for complex holiday parks, resorts and campsites. Finding nothing that matched his concept of a single system resource, Mampaey deployed his own accomplished IT skills and developed Newyse. Today, Maxxton is the leading provider of hospitality ERP software in Europe. Page2

3 Why Newyse ERP Newyse ERP is our unique pay per performance payment system enables you to acquire a system matched exactly to the scale and scope of your business. With Newyse ERP, Maxxton delivers: E-commerce and channel management Property management Owner administration and customer loyalty programs Integrate reporting Activities management, access management & food and beverage inventory Fully interactive websites and booking engine with integrated CMS Advanced marketing and CRM Integrated Accounts and finance Revenue and Yield Management Maxxton Service guarantee Newyse ERP goes beyond vacation rental, holiday park, hotel and OTA management software. It is a complete ERP management platform that gets your complex vacation rental business online and offers superior property management. It also facilitates, enables and supports distribution, marketing, customer relationship management and business intelligence. With Newyse ERP, your managers can control and share information across numerous properties - on a single database. Graceful workflows allow more streamlined operations; data flows negate multiple data entry and provide real time visibility of all your information, enterprise wide. Data entered in a work order, for example, flows through to orders, housekeeping, reservations and statements, resulting in a single data entry instead of five. This results in increased data accuracy, speed and efficiency. Adjustments to owner revenues as a result of maintenance costs are quick, easy and accurate. Holiday rental owner interface - WyseMe, one of Newyse's 22 valuable and functional modules, allows you to provide secure (password protected) owner access to the administration elements of your business in order for them to view and print statements (past and present), pay bills, check their reservations calendar and book accommodation units (either their own properties or others) for themselves and their friends. The best central reservation system available today - WyseCentral, Newyse's commanding central reservation system, allows you to manage reservations from a variety of sources and channels (internet, travel agents, groups, wholesale, call centre and so on). It supports timeshare and interval ownership concepts, including points-based, fixed week, floating week, quarter share, eight share and others. Combinations of all of those are also possible, as is combining business models: timeshare, whole ownership and hotel rooms in one single management system. You can bring units that are not part of your central pool in to the system and use it to manage those too. Page3

4 Advanced accommodation booking engine - Our advanced booking engine allows you as a holiday rental provider to offer guests and timeshare owners a selection box of detailed booking options so they can select the precise accommodation they want. This is particularly important for boosting the customer experience and enabling them to select "child-friendly accommodation", for example, or "ground-floor wheelchair access". With Newyse, you can manage different rental periods (daily, weekly, monthly, six-monthly, yearly), supply owner statements (supporting different statement cycles). It also handles Frequent Guest Awards schemes and loyalty programmes. With still being one of the fastest and most popular communication methods to date, Newyse supports integrated communication. Owner-specific attachments (copy invoices, work orders and utility bills, for example) can be included. Housekeeping and work orders can be tracked and scheduled. Owners can be billed and vendors/contractors paid using Newyse. Housekeeping and work order histories can be viewed and reports compiled and printed. Newyse enables you to boost revenues by selling additional activities and services and adding them to guest itineraries. Newyse also gives you accurate rental revenue reporting and all financial aspects of management are tied into accounting and cash balancing. It is very easy to view and report on income statements and balance sheet. In terms of marketing, potential guests and visitor need to know about you and where you are/how they can book. Newyse contains a handy marketing module. Supporting mobile technology in hospitality management - Advances in technology mean vacation rental management software has to support wireless communication, be mobile-friendly and allow transactions using a wireless device (smartphone, tablet PC, laptop). Newyse will enable you to be mobile-friendly from your website to guest communication (via text or SMS), mobile work orders and maintenance, housekeeping schedules, changing room status. It also enables speedy, efficient and cost-effective mobile check-in. With Newyse you can integrate your vacation rental business with your resort. If you operate a complex organization, Newyse can cope with all your needs and gives you a full overview of your business and how you are performing at all times. By directly market accommodation units and valuing the best owners you are reducing agency fees and maximizing revenue. With Newyse, you can use guest feedback, personalized per unit type and show feedback scores on your website to guide potential guests to the accommodation of their choice. Newyse cuts the complexity and lets you focus your attention on turnover and profitability. Page4

5 The technology behind Newyse ERP Based on an Oracle 11g database, our solution Newyse is designed to meet the business management needs of vacation rentals and holiday parks. These organizations are overlooked by most systems. Standard systems often fail to meet the specific requirements of this key hospitality sector. At Maxxton, we give vacation rentals and holiday parks the expert support they deserve. Newyse is the most advanced, stable and efficient platform available to the RV parks and campsite industry. Newyse ERP is a SaaS-based, enterprise hospitality management system that puts you in control of every aspect of your organization, including: PMS, CRS, POS, Spa and activities management, housekeeping and workforce management, CRM and much more. Newyse comprises a suite of modules, all of which are fully integrated into a single system for managing your whole operation. It has been specifically designed to administer and maximize revenue for complex businesses with fragmented ownership, single and multi-properties, varied inventories, activities, accommodation types, amenities and extras. As you'd expect from a top class hospitality management system, Newyse provides comprehensive business intelligence, which enables you to make better, more informed decisions about your business, like when to run certain marketing campaigns to entice the best response, for example, or when to discount a certain package to get the best returns. Newyse is a cloud-based application, providing a cost effective and agile alternative to the conventional systems which require significant capital and internal IT resources to deploy and maintain. Newyse offers a risk free pay-forperformance model aligning our expert consultants with your business goals and objectives to maximize revenue. Page5

6 Newyse ERP: more than 20 modules from one database Our powerful solution Newyse includes 22 modules that can be used in combination, or in some cases, separately. E-commerce and channel management BookWyse - Advanced online booking: never miss an opportunity, create a perfect and lasting first impression and make it easy for guests and visitors to book using our advanced online booking engine. WyseApp - Harness the potential of mobile: with our WyseApp mobile application enabling guests and visitors to access information, check availability, book and transact with your business using their mobile devices. WyseCentral real time reservations from unlimited channels is our core central reservation system, which optimizes accommodation availability and allows your operatives to cross sell multiple resorts, accommodation and packages using one screen. You can manage all your bookings alongside guest and prospect details. WyseLink enables you to distribute, manage and sell directly to tour operators and online travel agencies using a two-way communication link, but also the ability to interface with other systems. WyseGDN is our integrated channel manager that connects you with a diverse global distribution network that will increase your visibility among worldwide leading e-commerce platforms: open your doors to a wider audience. Property management WysePMS is our simple yet powerful property management system that puts all your property data in one central location. It offers a familiar user interface and integrates with your front office applications for optimized sales and marketing, bookings, reservations, check-in, housekeeping, accounts receivable, pointof-sale, payroll and HR (Human Resources) and maintenance management. Advance and automated check in technology with WysePass and WyseLock allow you to maintain high levels of security while offering fast, convenient and cost-effective advanced check-in. It is also fully customizable. Housekeeping and maintenance management with WysePad better housekeeping and easier property maintenance are two goals every hospitality business strives for and WysePad has been designed to take advantage of mobile handheld technology and turn your goals into reality. It enables you to set, manage and analyse tasks across multiple locations and retain high standards. Page6

7 Daily and routine reporting is vital for better business planning so WyseReport provides you with all the information you need to make intelligent decisions about any aspect of your business. Stay informed with WyseReport through updates and insights you can configure yourself. Be more organized, efficient, insightful and responsive with our integrated reporting module. Save and share reports, set and control security and authorization. Owner administration and customer loyalty programs WyseMe is a one-to-one communication platform for guests and owners allowing you to manage the lifecycle of your customers and anticipate their needs. Maintain guest ownership and increase satisfaction with targeted promotions, merchandizing upsell opportunities, property information and updates. Your guests can also manage bookings, interact with housekeeping and maintenance, make payments, book activities and add or change their preferences. Integrated reporting IntelliWyse is a powerful business intelligence tool that improves how you gather, assess and apply your data. It enables you to monitor and analyze all aspects of your business performance, efficiently target business planning, create insightful reports and make better decisions more quickly. WyseBoard gives you a real time business dashboard so you can instantly access all the information and data you need at any one time across your whole organization. You can extrapolate, analyze and present it in a variety of formats using IntelliWyse. Activities management, access management & food and beverage inventory WyseActive is our activities management module that puts guest data to work for you and provides a much easier way to sell activities. It has been designed to enable you to increase sales and boost the customer experience. It also facilitates targeted marketing. WysePOS empowers you to increase sales by storing and accessing valuable sales information. It provides a central messaging system to manage all F&B inventories for easy communication and improved ordering and supports many languages and currencies. It is ideal for multinational businesses needing to manage all markets on one platform. WyseCash retail management module offers a convenient and cost-effective debit card for guests. WyseCash enables you to improve the customer experience by offering guests a choice of payment options. It reduces cash handling errors and costs. The system even provides WyseCash Junior a jaunty payment card for children and young people. Page7

8 WyseGuard our turnstile system software lets you control and adapt access and entrance to your properties and activities in an easy and user-friendly way: swimming pools, safari park, zoos, children play areas WyseGuard helps you to sell and manage your access control and administration: manage memberships, tickets, promos, free entry for guests and paid entry. Fully interactive websites and booking engine with integrated CMS Hospitality and leisure merchandizing made easy: upload, manage, store and distribute all your data (text, videos, images, graphics) using one simple, efficient and easy-to-use tool WyseContent for hospitality and leisure merchandizing. Newyse ERP opens the door to WyseWeb services: interactive websites, multilingual, designed for your marketing with social media integration and management of the customer feedbacks: use the good ratings from your customers to boost their loyalty, expand your visibility on the web also via TripAdvisor, or on Facebook and Twitter. Advanced marketing and CRM WyseCRM Customer Relationship Management is crucial to boosting retention rates, keeping guests and visitors happy, increasing repeat bookings and creating brand ambassadors. In order for it to be effective, you need customer feedback to analyze alongside data on customer histories and preferences. WyseCRM gives you that. marketing with template creation Advanced cubes for marketing reports Integrated Accounts and finance WyseFinance no tourism management platform would be complete without a solid, secure and reliable finance and accounting module to enable you to improve financial control. This Newyse module will handle different payment types and is fully integrated with all other financial aspects of your business. Revenue and Yield Management Increase your revenues with WyseRevenue, our revenue management solution which lets you book the right guest at the right time at the right rate, dynamic pricing and benchmarking also are part of our solution. Page8

9 Maxxton Service guarantee Free ongoing Newyse configuration with WyseTicket service: Do not spend your precious time configuring your software with new prices, descriptions, etc, just send us the info and we will do it for you. So you have more time to dedicate to what is really important for your business: promoting your business and please your guests. WyseService is all about helping you develop your business in the best way possible. It is our comprehensive suite of training, consultancy and ongoing product development services made available to our clients from the moment they start to do business with us. Alongside business development, this is about getting the most out of our high-performing, industry-specific and compelling system. Get in touch All our modules can be integrated in a way that suits your business needs.. We can quickly and easily configure Newyse to suit your specific business wants and needs. Like to explore what Newyse can offer your business? Then please contact us today. contact: Séverine Obertelli, Head of Sales and Marketing s.obertelli@maxxton.com phone: office: mobile: Page9